La procrastinación laboral se puede definir como el hecho de postergar actividades y tareas por horas o días, debido al esfuerzo intelectual que conllevan, la dificultad, o simplemente, por el desagrado o malestar que ocasionan a la persona, esto no es un tema ajeno al ámbito organizacional, por ello se planteó la siguiente interrogante: ¿Cuál es el nivel de procrastinación laboral en trabajadores de una empresa privada del rubro de telecomunicaciones en Chiclayo, 2022? Por otro lado, es un estudio no experimental, descriptivo, el cual tuvo como objetivo, determinar los niveles de procrastinación laboral en los trabajadores de una empresa privada del rubro de telecomunicaciones. La técnica fue la encuesta, y se aplicó la escala de procrastinación en el trabajo (PAWS) de Metin et al. (2016) a una muestra de 102 colaboradores. Como resultados se encontró que existe un nivel bajo de procrastinación con un 37,2%. Sin embargo, se sugiere un porcentaje significativo en el nivel alto con un 32,4% / Work procrastination can be defined as the fact of postponing activities and tasks for hours or days, due to the intellectual effort that they entail, the difficulty, or simply, because of the displeasure or discomfort that they cause to the person, this is not a topic alien to the organizational scope, for this reason the following question was raised: What is the level of work procrastination in workers of a private company in the telecommunications sector in Chiclayo, 2022? On the other hand, it is a non-experimental, descriptive study, which aimed to determine the levels of work procrastination in the workers of a private company in the telecommunications sector. The technique was the survey, and the procrastination scale at work (PAWS) by Metin et al. (2016) to a sample of 102 collaborators. As results, it was found that there is a low level of procrastination with 37.2%. However, a significant percentage is suggested at the high level with 32.4%.

Cette thèse de doctorat a été réalisée grâce à l'appui financier des fonds québécois de la recherche sur la société et la culture. / La présente thèse porte sur la prédiction de la performance à partir de la théorie de la satisfaction des besoins fondamentaux (BPNT; Basic Psychological Need Theory; Deci & Ryan, 2000). En plus de valider un instrument de satisfaction des besoins fondamentaux en milieu de travail, cette thèse, composée de trois articles, propose que la satisfaction des besoins fondamentaux pourrait prédire la performance des individus par le biais de l’augmentation de la santé psychologique au travail. Le premier article a pour objectif de présenter une recension de la documentation portant sur les liens entre la satisfaction des besoins fondamentaux, la santé psychologique au travail et la performance en emploi. Qui plus est, cet article propose, sur la base de ces informations, un modèle explicatif de la performance en emploi basé sur la BPNT. Le second article a pour but de présenter et de valider la mesure de la satisfaction des besoins fondamentaux en milieu de travail. Une première étude dans un échantillon de travailleurs québécois permet de faire ressortir les trois facteurs attendus (besoin d’autonomie, besoin d’affiliation sociale et besoin de compétence) de manière exploratoire. Des analyses corrélationnelles avec des critères tels que l’optimisme, la justice procédurale, le bien-être au travail, la détresse au travail et la motivation intrinsèque ont été également réalisées afin d’appuyer la validité critériée de l’instrument. Dans la seconde étude, une analyse d’invariance structurelle dans des échantillons d’enseignants québécois et français montre que cet instrument possède des propriétés psychométriques similaires dans les deux échantillons et apporte un argument de plus à la validité de l’instrument. Des analyses corrélationnelles avec les mêmes critères que dans la première étude ont également été réalisées. Ainsi, il est possible de conclure aux bonnes qualités psychométriques de cet instrument. Les limites et les apports de cette étude sont aussi présentés. Le troisième article examine les liens entre la satisfaction de chacun des besoins fondamentaux (autonomie, affiliation sociale et compétence), la santé psychologique et la performance de tâches des enseignants. Plus précisément, cet article tente de valider le modèle présenté dans l’article un voulant que la santé psychologique agisse comme médiateur dans la relation entre la satisfaction des besoins fondamentaux et la performance en emploi. Les résultats des analyses d’équations structurelles montrent la présence d’un effet complet de médiation de la santé psychologique dans la relation entre les besoins d’autonomie et d’affiliation sociale et la performance de tâches des enseignants. Une médiation partielle de la santé psychologique est, par contre, relevée entre le besoin de compétence et la performance de tâches des enseignants. Finalement, ce lien est discuté de même que les limites et les pistes de recherches futures découlant des résultats. Enfin, la conclusion de la thèse synthétise les constats et résultats de cette recherche doctorale. Ainsi, l’adéquation du modèle aux données de l’article trois porte à croire que la satisfaction des besoins fondamentaux pourrait potentiellement prédire la performance par le biais de la santé psychologique. Cependant, il est important de ne pas trop généraliser les résultats puisque la thèse comporte certaines limites, notamment l’utilisation d’instruments autorapportés pouvant favorisant les biais de variances communes. / The following thesis addresses the prediction of performance based on the Basic Psychological Needs Theory (BPNT; Deci & Ryan, 2000). This thesis, composed of three articles, proposes that the satisfaction of the three basic needs predicts individual performance by enhancing their psychological health at work, as well as validate an instrument measuring satisfaction of the three basic needs at work. The first article reviews the scientific literature on the links between the satisfaction of the three basic needs, psychological health at work, and job performance. Based on conclusions drawn thereupon, an explanatory model of job performance based on self-determination theory is proposed. The second article’s objective is to present and validate a measure of satisfaction of the three basic needs in the workplace. A first study in a sample of Quebecois workers allowed the three expected factors (need for autonomy, need for competence, need for relatedness) to emerge using an exploratory method. Correlation analyses using criteria such as optimism, procedural justice, well-being at work, distress at work, and intrinsic motivation was also realised, in order to support the criterion validity of the instrument. In the second study, an analysis of structural invariance in samples of Quebecois and French teachers showed that the instrument had comparable psychometric properties in both samples, further supporting the validity of the instrument. Correlation analyses using the same criteria as in the first study were also performed. The results point to the instrument having sound psychometric qualities. Limitations and contributions of the results are also presented. The third article examines the relationship between satisfaction of each of the three basic needs (autonomy, competence, and relatedness), psychological health, and task performance in a sample of teachers. Specifically, this article attempts to validate the model outlined in article 1, whereby psychological heath acts as mediator of the relationship between the three basic needs and job performance. The results of structural equation analyses revealed a complete effect of mediation of psychological health in the relationships for autonomy and relatedness with task performance in teachers. However, a partial mediation of psychological health was found between the need for competence and task performance. These findings are discussed, along with limitations and directions for future research. Finally, the thesis’ conclusion summarizes the results of the entire research. The results of structural equation analyses presented in the third article suggests that the basic psychological needs could potentially predict performance through psychological health. However, it is important to keep in mind that the generalization of the results is limited by the thesis’ limitations such as the use of self-reported instruments, wich might increase biases of common variances.

Submitted by Joana Azevedo (joanad@id.uff.br) on 2017-08-15T18:45:03Z No. of bitstreams: 1 DISSERT Wellington Carlos Di Pace 2.pdf: 2753215 bytes, checksum: e74bf8d4fd4ca20f218fb9cdf4f9b84a (MD5) / Approved for entry into archive by Biblioteca da Escola de Engenharia (bee@ndc.uff.br) on 2017-09-05T12:54:05Z (GMT) No. of bitstreams: 1 DISSERT Wellington Carlos Di Pace 2.pdf: 2753215 bytes, checksum: e74bf8d4fd4ca20f218fb9cdf4f9b84a (MD5) / Made available in DSpace on 2017-09-05T12:54:05Z (GMT). No. of bitstreams: 1 DISSERT Wellington Carlos Di Pace 2.pdf: 2753215 bytes, checksum: e74bf8d4fd4ca20f218fb9cdf4f9b84a (MD5) Previous issue date: 2015-12-22 / O presente trabalho tem como objetivo geral analisar o desempenho da gestão de Segurança e Saúde do Trabalho – SST de uma empresa de construção civil, quantificando os indicadores de controle que relaciona os recursos utilizados ao desempenho em saúde e segurança do trabalho, contribuindo para a valorização da empresa e o aumento da qualidade de vida dos seus funcionários. No ambiente de trabalho, nos diversos segmentos industriais e de produção, o trabalhador pode estar exposto a agentes físicos, químicos, mecânicos e biológicos, todavia, na Construção Civil, esta exposição apresenta-se, na maioria das vezes, em maior grau em relação aos demais segmentos industriais quanto aos riscos ocupacionais, contribuindo assim num elevado índice de acidentes de trabalho, decorrentes de condições inseguras no meio ambiente de trabalho ou ainda porque estes não possuem a correta orientação acerca do cumprimento das normas de Prevenção de Acidentes. Neste contexto, quando se investe, técnica e financeiramente, em segurança do trabalho, uma empresa, além estar cumprindo com a legislação trabalhista vigente, estará colocando em prática as questões preconizadas pelos programas de segurança exigidos por lei, incitando nos trabalhadores uma postura preventiva no local de trabalho, atentos aos riscos ocupacionais a que estão expostos, além do respeito às normas de segurança, aumentando assim a sua produtividade e, consequentemente, o retorno financeiro para as empresas. Assim sendo, a fim de subsidiar a temática proposta pela presente dissertação, de caráter qualitativo, exploratório e descritivo, inicialmente far-se-á Revisão de Literatura a partir de uma Pesquisa Bibliográfica realizada em diversas publicações sobre o assunto, a fim de discorrer sobre as questões elencadas nos objetivos específicos. Em seguida, apresenta-se um estudo de caso de uma construtora, sendo analisados os dados documentais referentes à gestão de SST. Acrescenta-se ainda à pesquisa, a aplicação de questionários para verificação dos procedimentos de SST realizado com a direção e coordenação de segurança e saúde do trabalho da construtora, concluindo que as ações de SST desenvolvidas pela construtora correspondem à implementação dos requisitos propostos pela OHSAS 18001:2007. Por fim, conclui-se que na avaliação do desempenho do SST da empresa, embasados nas principais diretrizes: OIT, Nacionais e específicas sobre o SGSST, verificou-se o cumprimento da mesma quanto aos requisitos estabelecidos pela OHSAS 18001:2007. / This work has as main objective to analyze the performance of Safety and Occupational Health management - OSH a construction company, quantifying the control indicators that list the resources used to performance in health and safety, contributing to the promotion of the company and increasing the quality of life of its employees. On the desktop, in the various industrial and production segments, the worker may be exposed to physical, chemical, mechanical and biological, however, in Construction, this exhibition presents, for the most part, to a greater degree relative the other industrial segments as occupational hazards, thus contributing to a high rate of accidents resulting from unsafe conditions in the work environment or because they do not have the right guidance about compliance with accident prevention regulations. In this context, when investing, technically and financially, in safety, a company, be beyond complying with current labor legislation, will be putting into practice the issues advocated by the security programs required by law, urging the workers a preventive stance in workplace, aware of the occupational hazards they are exposed to and the respect to safety standards, thus increasing their productivity and consequently the financial return for business. Therefore, in order to support the proposed theme for this thesis, qualitative, exploratory and descriptive, initially far shall be Literature Review from a bibliographical research conducted in several publications on the subject in order to discuss the issues listed in the specific objectives. Then presents a case study of a construction company, and analyzed the documentary evidence relating to OSH management. It adds up to research further the application of questionnaires to verify the OSH procedures performed with the direction and coordination of health and safety of the construction work, concluding that OSH actions developed by the construction correspond to the implementation of the requirements proposed by the OHSAS 18001: 2007. Finally, it is concluded that the assessment of the company's OSH performance, based on the main guidelines: ILO, national and specific about the HSMS, it was the fulfillment of the same as the requirements of the OHSAS 18001: 2007.

Pensar na saúde e segurança no trabalho remete diretamente às medidas de proteção para evitar acidentes graves ou mortes em decorrência do trabalho, associadas a profissões geralmente masculinas. Os riscos ocupacionais a que as mulheres estão expostas são geralmente invisibilizados, fazendo crer que proteger o trabalhador é também proteger todas as trabalhadoras. No entanto, não existe o indivíduo padrão, tampouco ciência neutra, pois quem necessita de proteção são seres humanos concretos, e o processo saúde-trabalho é mediado por fatores sociais, econômicos e culturais, em especial, pelas relações de gênero. A compreensão dessas imbricações só é possível com o emprego do gênero como categoria de análise do meio ambiente do trabalho, o que possibilita romper com a abordagem da saúde das mulheres trabalhadoras estritamente da perspectiva da maternidade ou da fragilidade. Esta dissertação propõe-se a ampliar o conhecimento das influências das relações de gênero na saúde e segurança no trabalho, desconstruindo naturalizações e estereótipos sobre feminilidade arraigados no Direito do Trabalho, na busca por compreender se as mulheres precisam de tutela especial, se sua saúde e segurança está de fato protegida pelas normas hoje vigentes e se essas normas promovem igualdade ou discriminação. Três grandes temas que interferem na relação das mulheres com o trabalho nos servirão de eixos para a análise das principais normas e questões trabalhistas que envolvem sua saúde e segurança: a maternidade; o corpo feminino e sua capacidade física; e a saúde mental. Objetiva-se contribuir para o aprofundamento da pesquisa acadêmica sobre a relação entre gênero e saúde e segurança no trabalho, bem como desconstruir preconceitos e apresentar algumas propostas para que as normas do Direito do Trabalho superem paradigmas sexistas e possam evoluir no sentido da promoção da igualdade entre homens e mulheres, essencial para a construção do equilíbrio do meio ambiente de trabalho. / To think about safety and health at work leads to inquiry what protective measures can prevent major accidents or deaths due to work, usually associated with professions dominated by men. The occupational hazards to which women are exposed are usually invisible, since it is believed that protecting the worker encompasses protecting all female workers. However, there is neither a standard individual, nor a neutral science, because those who are in need of protection are concrete human beings, and the health-work process is mediated by social, economic and cultural factors, in particular, gender relations. The understanding of these overlaps is only possible if gender is mobilized as a category of analysis of the work environment. Moreover, gender makes it possible to break with the approach of womens health at work strictly from the perspective of motherhood or fragility. This dissertation intends to extend the knowledge about the influence of gender relations on safety and health at work, and to deconstruct naturalizations and stereotypes built around femininity that are rooted in Labour Law. It seeks to understand whether women need special protection, if their health and security is actually protected by today\'s current standards, and if those standards promote equality or discrimination. Three major themes that mediate the relationship between women and work guide the analysis of the main standards and labor issues involving their safety and health: motherhood; the female body and its physical ability; and mental health. This work aims at contributing to the scholarship on the relationship between gender and safety and health at work, as well as to deconstruct prejudices and present some proposals for labor law standards to overcome sexist paradigms towards the promotion of gender equality an essential condition to the construction of a balanced work environment.

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal

La présente thèse porte sur la prédiction de la performance à partir de la théorie de la satisfaction des besoins fondamentaux (BPNT; Basic Psychological Need Theory; Deci & Ryan, 2000). En plus de valider un instrument de satisfaction des besoins fondamentaux en milieu de travail, cette thèse, composée de trois articles, propose que la satisfaction des besoins fondamentaux pourrait prédire la performance des individus par le biais de l’augmentation de la santé psychologique au travail. Le premier article a pour objectif de présenter une recension de la documentation portant sur les liens entre la satisfaction des besoins fondamentaux, la santé psychologique au travail et la performance en emploi. Qui plus est, cet article propose, sur la base de ces informations, un modèle explicatif de la performance en emploi basé sur la BPNT. Le second article a pour but de présenter et de valider la mesure de la satisfaction des besoins fondamentaux en milieu de travail. Une première étude dans un échantillon de travailleurs québécois permet de faire ressortir les trois facteurs attendus (besoin d’autonomie, besoin d’affiliation sociale et besoin de compétence) de manière exploratoire. Des analyses corrélationnelles avec des critères tels que l’optimisme, la justice procédurale, le bien-être au travail, la détresse au travail et la motivation intrinsèque ont été également réalisées afin d’appuyer la validité critériée de l’instrument. Dans la seconde étude, une analyse d’invariance structurelle dans des échantillons d’enseignants québécois et français montre que cet instrument possède des propriétés psychométriques similaires dans les deux échantillons et apporte un argument de plus à la validité de l’instrument. Des analyses corrélationnelles avec les mêmes critères que dans la première étude ont également été réalisées. Ainsi, il est possible de conclure aux bonnes qualités psychométriques de cet instrument. Les limites et les apports de cette étude sont aussi présentés. Le troisième article examine les liens entre la satisfaction de chacun des besoins fondamentaux (autonomie, affiliation sociale et compétence), la santé psychologique et la performance de tâches des enseignants. Plus précisément, cet article tente de valider le modèle présenté dans l’article un voulant que la santé psychologique agisse comme médiateur dans la relation entre la satisfaction des besoins fondamentaux et la performance en emploi. Les résultats des analyses d’équations structurelles montrent la présence d’un effet complet de médiation de la santé psychologique dans la relation entre les besoins d’autonomie et d’affiliation sociale et la performance de tâches des enseignants. Une médiation partielle de la santé psychologique est, par contre, relevée entre le besoin de compétence et la performance de tâches des enseignants. Finalement, ce lien est discuté de même que les limites et les pistes de recherches futures découlant des résultats. Enfin, la conclusion de la thèse synthétise les constats et résultats de cette recherche doctorale. Ainsi, l’adéquation du modèle aux données de l’article trois porte à croire que la satisfaction des besoins fondamentaux pourrait potentiellement prédire la performance par le biais de la santé psychologique. Cependant, il est important de ne pas trop généraliser les résultats puisque la thèse comporte certaines limites, notamment l’utilisation d’instruments autorapportés pouvant favorisant les biais de variances communes. / The following thesis addresses the prediction of performance based on the Basic Psychological Needs Theory (BPNT; Deci & Ryan, 2000). This thesis, composed of three articles, proposes that the satisfaction of the three basic needs predicts individual performance by enhancing their psychological health at work, as well as validate an instrument measuring satisfaction of the three basic needs at work. The first article reviews the scientific literature on the links between the satisfaction of the three basic needs, psychological health at work, and job performance. Based on conclusions drawn thereupon, an explanatory model of job performance based on self-determination theory is proposed. The second article’s objective is to present and validate a measure of satisfaction of the three basic needs in the workplace. A first study in a sample of Quebecois workers allowed the three expected factors (need for autonomy, need for competence, need for relatedness) to emerge using an exploratory method. Correlation analyses using criteria such as optimism, procedural justice, well-being at work, distress at work, and intrinsic motivation was also realised, in order to support the criterion validity of the instrument. In the second study, an analysis of structural invariance in samples of Quebecois and French teachers showed that the instrument had comparable psychometric properties in both samples, further supporting the validity of the instrument. Correlation analyses using the same criteria as in the first study were also performed. The results point to the instrument having sound psychometric qualities. Limitations and contributions of the results are also presented. The third article examines the relationship between satisfaction of each of the three basic needs (autonomy, competence, and relatedness), psychological health, and task performance in a sample of teachers. Specifically, this article attempts to validate the model outlined in article 1, whereby psychological heath acts as mediator of the relationship between the three basic needs and job performance. The results of structural equation analyses revealed a complete effect of mediation of psychological health in the relationships for autonomy and relatedness with task performance in teachers. However, a partial mediation of psychological health was found between the need for competence and task performance. These findings are discussed, along with limitations and directions for future research. Finally, the thesis’ conclusion summarizes the results of the entire research. The results of structural equation analyses presented in the third article suggests that the basic psychological needs could potentially predict performance through psychological health. However, it is important to keep in mind that the generalization of the results is limited by the thesis’ limitations such as the use of self-reported instruments, wich might increase biases of common variances. / Cette thèse de doctorat a été réalisée grâce à l'appui financier des fonds québécois de la recherche sur la société et la culture.

La présente thèse explore l’impact des différences culturelles au travail sur l’intégration et la santé des travailleurs étrangers. Les différences culturelles sont évaluées selon le concept de distance culturelle entre les dimensions culturelles identifiées par Hofstede, l’intégration selon le concept d’acculturation, et la santé selon le concept de santé psychologique au travail. Les ressources personnelles des immigrants (proactivité, optimisme et résilience) sont également étudiées. La recherche a été effectuée dans deux centres d’appels d’une importante coopérative financière québécoise. L’échantillon se compose de 100 immigrants de première génération de Montréal. Les résultats de l’étude mettent en avant les impacts significatifs mais modérés des différences culturelles sur la santé psychologique au travail, sur le style d’acculturation adopté au travail et sur l’importance des ressources personnelles (résilience) pour l’acculturation et la santé psychologique des travailleurs étrangers. De fortes différences culturelles engendreraient davantage de bien-être psychologique au travail et influenceraient l’adoption d’un style d’acculturation intégratif. La résilience serait aussi une ressource personnelle non négligeable pour la santé de l’immigrant. Ces résultats soulignent par ailleurs le rôle particulier de la sphère du travail pour les travailleurs étrangers, la documentation scientifique appuyant l’idée que le monde du travail aurait un impact significatif sur leur santé psychologique. Les limites de la recherche, des suggestions d’amélioration ainsi que des pistes d’actions sont également proposées. / This thesis focuses on the impact of cultural differences on foreign workers’ integration and health. Cultural differences are assessed using the concept of cultural distance between Hofstede’s cultural dimensions, integration using the concept of acculturation, and health using the concept of psychological health at work. The immigrants’ personal resources (proactivity, optimism and resilience) are also considered. The study was conducted in two call centers of a major financial cooperative in Quebec. The sample consists of 100 first generation immigrants in Montreal. The study’s results highlight the significant but moderate impacts of cultural differences on both the psychological health and the acculturation style at work, as well as the significant impact of personal resources (resilience) on foreign workers’ acculturation and psychological health at work. Strong cultural differences would generate greater psychological well-being at work and would engender the adoption of integrative acculturation style. Resilience stands out as a key personal resource for an immigrant’s health. The results further underline the particular role of the work sphere for foreign workers, with scientific literature supporting the idea that the workplace would have a significant impact on their psychological health. In addition to the above, a list of research limitations, recommendations for improvement and paths of action have been suggested.

No description available.

Cette thèse s’intéresse au travail collectif d’opérateurs de montage travaillant en « îlot de production » et à la construction de la santé dans ce contexte de transformations du monde ouvrier. Lors d’une intervention dans une entreprise de logistique, dernier maillon de la chaîne de sous-traitance de l’industrie automobile, nous avons proposé d’installer un cadre clinique de l’activité en psychologie du travail. Ainsi, les opérateurs volontaires ont pu découvrir combien les expériences des autres - même ceux croisés ponctuellement de par le turn-over des intérimaires - et les débats autour des façons de faire des collègues, pouvaient devenir une ressource pour leur propre travail. Malgré la difficulté de maintenir un travail de co-analyse avec un fort turn-over, les opérateurs ont aussi pris conscience de la fonction sociale de leur collectif au sein de l’entreprise, lors du dernier comité de pilotage de notre intervention. Ce double processus psychologique et social de la fonction du collectif chez les opérateurs leur permet de créer de nouvelles manières de transformer le travail, participant ainsi au développement de leur santé. / This thesis speaks about collective work of the operators of assembly in modular manufacturing unit and health building in this context of industrial work transformations. During an intervention in a company of car logistics, the last link of the chain of subcontracting at car industry, we proposed them to construct a clinical frame of activity in work psychology. So, volunteers’ operators were able to discover how much the experiences of the others - even those crossed punctually due to the turnover of the temporary workers - and the debates around the manners to make the other colleagues could become a resource for their own work. In spite of the difficulty to maintain a work of co-analysis with temporary operators, the operators could also became aware of their collective social function, during the last steering committee of our intervention. This double psychological and social process of the collective function at the operators allows creating new ways to transform their work, so participating in the development of their health.

Submitted by Izabel Franco (izabel-franco@ufscar.br) on 2016-09-23T13:28:36Z No. of bitstreams: 1 DissFTM.pdf: 1884333 bytes, checksum: 6d73a357db41241d350b7ce7605a8dbb (MD5) / Approved for entry into archive by Marina Freitas (marinapf@ufscar.br) on 2016-09-26T20:38:44Z (GMT) No. of bitstreams: 1 DissFTM.pdf: 1884333 bytes, checksum: 6d73a357db41241d350b7ce7605a8dbb (MD5) / Approved for entry into archive by Marina Freitas (marinapf@ufscar.br) on 2016-09-26T20:38:51Z (GMT) No. of bitstreams: 1 DissFTM.pdf: 1884333 bytes, checksum: 6d73a357db41241d350b7ce7605a8dbb (MD5) / Made available in DSpace on 2016-09-26T20:38:57Z (GMT). No. of bitstreams: 1 DissFTM.pdf: 1884333 bytes, checksum: 6d73a357db41241d350b7ce7605a8dbb (MD5) Previous issue date: 2011-08-17 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / The Safety and Health at Work (SHW) management is recognized as one of the main factors so the enterprises may be able to fulfill their basic goals of coast, term and quality. One of the latest management strategies is the Resilience Engineering (RE) approach that considers the presence of four main principles for appliance: Top Management Commitment, Apprenticeship, Flexibility and Consciousness. Considering the intensive use of the concrete precast building systems it becomes substantial to study this section about the SHW aspects on the RE focus and record the good practices held by the companies. This work is based on the proposal elaborated by Costella (2008) which presents an Evaluation Method of the Safety and Health at Work based on the safety management principles and the RE. The case study method was adopted, a concrete precast producer enterprise was searched, which had a qualified management system, and it accepted to collaborate with the research. It was concluded that the researched Enterprise presents evidence of the application of the RE principles, mainly due to the existence of the SHW management. It was verified that there are ordinary and complementary concerns, such as the operation of critical sectors and the maintenance of the equipment currently used in factories and construction sites. / A gestão da Segurança e Saúde do Trabalho (SST) é reconhecida como um dos elementos essenciais para que os empreendimentos cumpram suas metas básicas de custo, prazo e qualidade. Uma das estratégias mais modernas de gestão é a abordagem da Engenharia de Resiliência (ER) que considera a presença de quatro princípios para aplicação: Comprometimento da Alta Direção, Aprendizagem, Flexibilidade e Consciência. Dado o uso intensivo dos sistemas construtivos pré-fabricados de concreto torna-se importante estudar este setor sobre os aspectos de SST sobre o enfoque da ER e registrar as boas práticas realizadas pelas empresas. Este trabalho se baseia na proposta elaborada por Costella (2008) que apresenta um Método de Avaliação da Segurança e Saúde do Trabalho, com base nos princípios de gestão da segurança e da ER. Foi adotado o método de estudo de caso e pesquisada uma empresa fabricante do setor de pré-fabricados de concreto que se prontificou a colaborar com a pesquisa e possuía sistema de gestão de qualidade certificado. Concluiu-se que a Empresa pesquisada apresenta indícios de aplicação dos princípios da ER, devido principalmente ao fato de haver a gestão da SST. Verificou-se que existem preocupações em comuns e complementares, como a operação de setores críticos e a manutenção dos equipamentos em uso nas fábricas e canteiros. Palavras chave: Construção Civil. Segurança e Saúde do Trabalho. Engenharia de Resiliência.