(in English): The diploma thesis deals with the use of design methods among Czech UX designers in the design of web and mobile applications. The aim of this work is to find out and critically describe how Czech UX designers use design methods in practice. The thesis analyse the design process of website, web and mobile applications, its various stages and procedures. The theoretical part of the thesis introduces the basic terminology of the User Experience field and current research in the field, with emphasis on relevant terms and processes that occur in design practice. This part of the thesis is based on data obtained in the practical part, according to which popular approaches, frameworks, processes and methodologies of the UX field will be identified and described on the basis of professional literature. In the research part, qualitative research will be carried out in the form of semi-structured interviews with Czech User Experience designers, focused on the identification of methods, procedures and principles and ways of their usage. At the end of the thesis, the obtained data will be evaluated and it will be identified whether Czech designers in their practice adhere to academic approaches, or what existing and theoretically described methodologies and procedures their design process...

This is a study regarding the use of information aimed at relatives and close ones to people that is experiencing hypoglycemia due to their diabetes. And how the use of the classical rhetorical appeal pathos can be used to design such information, in order to emphasize the importance of knowing how to act when a person is experiencing the hypoglycemia state and how to make the information more relatable. This is a design study with and academic leap containing qualitative interviews with three participants. The problem studied is the information gap between people with diabetes and their surrounding family and friends. In this study the results show that the participants face danger in environments outside their home due to the lack of knowledge about diabetes and hypoglycemia symptoms. The focus of the study is understanding how people with diabetes type-1 experience hypoglycemia, so that I can inform about this subject in a manner and language that will reach the intended receiver. Done research shows that a low knowledge regarding diabetes is more than a fact, it’s a real problem within the field of information design and textdesign. Keywords: textdesign, hypoglycemia, diabetes, information design, human centered design, pathos

The multi-cultural demographics of those who are diagnosed with Alzheimer’s disease should be closely examined. From a designer’s standpoint, its cultural traits can foster positive behaviors that lead to better quality of life for patients and caregivers. A patient-centered approach in design was explored in order to shape community-based care that empowers (1) individuality in care services, (2) interpersonal connection in caregiver–patient activities, and (3) a communal culture of being valued via humanitarian approaches.

People have difficulties using computers. Some have more difficulties than others. There is a need for guidance in how to evaluate and improve the accessibility of systems for users. Since different users have considerably different accessibility needs, accessibility is a very complex issue.<p>ISO 9241-171 defines accessibility as the "usability of a product, service, environment or facility by people with the widest range of capabilities." While this definition can help manufacturers make their products more accessible to more people, it does not ensure that a given product is accessible to a particular individual.<p>A reference model is presented to act as a theoretical foundation. This Universal Access Reference Model (UARM) focuses on the accessibility of the interaction between users and systems, and provides a mechanism to share knowledge and abilities between users and systems. The UARM also suggests the role assistive technologies (ATs) can play in this interaction. The Common Accessibility Profile (CAP), which is based on the UARM, can be used to describe accessibility.<p>The CAP is a framework for identifying the accessibility issues of individual users with particular systems configurations. It profiles the capabilities of systems and users to communicate. The CAP can also profile environmental interference to this communication and the use of ATs to transform communication abilities. The CAP model can be extended as further general or domain specific requirements are standardized.<p>The CAP provides a model that can be used to structure various specifications in a manner that, in the future, will allow computational combination and comparison of profiles.<p>Recognizing its potential impact, the CAP is now being standardized by the User Interface subcommittee the International Organization for Standardization and the International Electrotechnical Commission.

People have difficulties using computers. Some have more difficulties than others. There is a need for guidance in how to evaluate and improve the accessibility of systems for users. Since different users have considerably different accessibility needs, accessibility is a very complex issue.<p>ISO 9241-171 defines accessibility as the "usability of a product, service, environment or facility by people with the widest range of capabilities." While this definition can help manufacturers make their products more accessible to more people, it does not ensure that a given product is accessible to a particular individual.<p>A reference model is presented to act as a theoretical foundation. This Universal Access Reference Model (UARM) focuses on the accessibility of the interaction between users and systems, and provides a mechanism to share knowledge and abilities between users and systems. The UARM also suggests the role assistive technologies (ATs) can play in this interaction. The Common Accessibility Profile (CAP), which is based on the UARM, can be used to describe accessibility.<p>The CAP is a framework for identifying the accessibility issues of individual users with particular systems configurations. It profiles the capabilities of systems and users to communicate. The CAP can also profile environmental interference to this communication and the use of ATs to transform communication abilities. The CAP model can be extended as further general or domain specific requirements are standardized.<p>The CAP provides a model that can be used to structure various specifications in a manner that, in the future, will allow computational combination and comparison of profiles.<p>Recognizing its potential impact, the CAP is now being standardized by the User Interface subcommittee the International Organization for Standardization and the International Electrotechnical Commission.

This design thesis is part of CATEA's RERC workplace accommodations grant, and it adopts a human centered design methodology to research, develop, test and evaluate designs of behind-the-counter workspaces that maximize independence and participation of employees and increase their employment possibilities. Preliminary research shows that current designs of behind-the-counter workspaces do not accommodate needs of intended employees including the seated and standing users. According to the research, factors like task design and lack of ease of use have contributed to job loss and reduced employment. Through participatory research techniques and ergonomic studies, this project identified accessibility and usability needs and outlined basic and extended design guidelines for behind-the-counter workstations that would address these needs. Results from observational research, usability studies and user interviews were analysed to create design specifications for a range of workstations. The resulting workstation designs incorporate universal design guidelines and aim to expand employment opportunities for people with disabilities and older adults.

Det ligger något motsägelsefullt i att bilföretag arbetar med miljöfrågor. Ökad globalisering och urbanisering har haft en stor inverkan på vår miljö. Som en av världens största biltillverkare anser Toyota att de har ett stort ansvar för sitt ekologiska fotavtryck och satsar dagligen 49 miljoner kronor på miljöarbete. Examensarbetet gäller för Toyota Sweden AB med syftet att skapa nya möjligheter för att kommunicera Toyotas miljöarbete hos återförsäljarna. För att kunna uppfylla syftet arbetade vi med att besvara två övergripande forskningsfrågor: Hur ser Toyotas miljöarbete ut idag samt  Hur kan Toyotas miljöprofil förstärkas hos återförsäljarna? Då forskningsfrågorna var av bred karaktär valde vi att arbeta efter IDEO:s framtagna process Human-Centered Design, kombinerat med det arbetssätt som Anders Wikström utvecklat genom den forskning han bedriver vid Mälardalens högskola. Vid Human-Centered Design utgår man från de människor man designar för genom att utveckla empati, dvs. en djup förståelse för de problem och den verklighet de människorna lever i.  Resultatet av examensarbetet kom att bestå av två delar. Dels en nulägesanalys av Toyotas miljöarbete och hur det återspeglas hos återförsäljarna. Dels ett visionärt koncept, Talking Cars, som skildrar ett framtida sätt att köpa bil som syftar till att förstärka upplevelsen i bilhallen.  En av många slutsatser som kan dras av examensarbetet är att Toyota gör det de säger sig göra i samband med sitt miljöarbete. De behöver dock bli tydligare i sin kommunikation till omvärlden för att kunna göra sitt miljöarbete rättvisa. Genom detta examensarbete är våra förhoppningar att Toyota har fått insikter och inspiration till hur de skulle kunna gå tillväga.

<p><strong>Introduction</strong></p><p>This thesis explores how we can increase patient safety through medicine management and administration in inpatient care units in somatic hospitals in Sweden and Norway by combining tools and systems which allows nurses to work safely, precicely, and efficiently whenever they are managing or administering medication to patients. </p><p></p><p><strong>Background</strong></p><p>Nurses have the formal, academic, and moral responsibility in medicine management and administration in hospitals (1). The nurse must ensure that the medication is given to the correct patient, that it is the correct kind of medication, correct form, correct strength, correct dose, correct administration method, and that it is given at the correct time (1). Regardless of these 7 points of control, adverse drug events still happen.</p><p></p><p><strong>Methodology</strong> </p><p>Through a human centered design approach this thesis explores design challenges and opportunities to how we can improve the medicine managment and administration process within somatic hospitals in Sweden and Norway.</p><p></p><p></p><p><strong>Result</strong></p><p>The final design proposal, Memo, suggests an ecosystem which make all medication traceable by incorporating a closed loop medicine management approach, making information accessible and consistent across digital and physical platforms, and having a  precise, accessible, and informative electronic medicine list. Memo eliminates risks of medicine errors by designing barriers within the system which make it harder for the nurse to make an error. The aim is to increase patient safety.</p><p>Memo is developed together with nurses and pharmacists from 3 different hospitals in Sweden and Norway.</p>

In this diploma thesis the author wrote up actual theoretical basis, which every participant of the front-end development process of web-design should stick. There are categorization of websites, generalization of key-successful-web attributes and performance of two chosen design methodologies which are contained in the related part. In the practical part the author applied acquired knowledge on the real business subject especially by methodology combining. The prototype as a result is compiled from logical design series supported by research. There is a graphical design of home page also completing the whole result.

I denna rapport ställs frågor beträffande hur Viaplays streamingtjänst kan se ut i framtiden gällande TVOD och SVOD genom nya designlösningar. För att göra detta har en människo-centrerad designprocess använts för att undersöka attityder och beteenden kring TVOD. I undersökningen utreddes det hur konsumenter ser på TVOD och kombinationen med SVOD. Vad vill användarna ha, hur ser deras vanor och beteenden ut gällande hyrfilm i sin helhet? Examensarbetet har gjorts på plats hos Viaplay och med hjälp av Viaplays designteam. Utifrån djupintervjuer och användartester blev det möjligt att kartlägga en viss sannolikhet över hur användare ser på TVOD i kombination med SVOD och vilka designlösningar som är möjliga för att motivera och inspirera konsumenter till TVOD-köp. Undersökningen resulterade i en high-fidelity-prototyp som genomgick användartester där hypoteser testades med en, överlag, positiv utgång. / This report question as to how Viaplay as a streaming service might look like in the future regarding TVOD and SVOD through new design solutions. To do this, a human-centered design process was used to examine attitudes and behaviors upon TVOD. The study investigated how consumers comprehend TVOD and the combination with SVOD. What do users want, how do their habits and behavior look like concerning movie rentals as whole? The thesis has been executed on site at Viaplay with assistance from their design team. Based on in-depth interviews and user tests, it was possible to identify a probability of how users comprehend TVOD combined with SVOD and what design solutions are imaginable to motivate and inspire consumers to take part in TVOD-purchases. All in all, this thesis resulted in a high-fidelity prototype that underwent user tests in which hypotheses were tested with an, overall, positive outcome.