The prevalence of rainbow flags and rainbow shelves, shelves with LGBTQ literature, makes one wonder if it is a sign of a seemingly ubiquitus LGBTQ-knowledge among librarians at public libraries. My thesis is a theme-based analysis using knowledge management as theory with the aim to capture how libraries mangage their LGBTQ-knowledge and why they do it in these certain ways. After categorizing the data according to the SECI-model I found that a certain way of managing knowledge is used in excess by the librarians I interviewed. The SECI-model describes it as ´socialisation´ which means to use tacit knowledge and creating new tacit knowledge. In my analysis of why that is the case it becomes apparent that the managing of LGBTQ-knowledge is a responsibility taken by individual librarians with interest in the LGBTQ-question. With what seems to be insufficient support by the management it is up to the individuals to manage LGBTQ-knowledge through ´socialization´ which is a fast and effective way of transferring knowledge.

Based on a review of literature on evalution of public activities and in purpose to introduce amore general framework, this study describes a picture of the concept, context, motives,strategies, use and actors in Evaluation as these are experienced outside the field of libraryand information. The background is the increased need for" evaluations in public libaries and aneed for new LIS knowledge about it. The reviewed literature has its origin in differentdisciplinary contexts and the study include contributions from policy studies, sociologi,education research, business administration, philosophy and anthropology. The focus, though,is not placed upon differences in the literature but on similarities.The review is organised in six parts. In the first part a presentation is given of how evaluationsare conceptualized and its meaning in a historical perspective. In the second the focus is uponthe context of public descision making, implementation and public programming. Different ·purpuses of evaluation is discussed in the third part followed by a description of strategies andmodels in the fourth. Issues of evaluation use is discussed in part five and finally is a presentationof those actors of particular-importance in evaluations given in part six. In the reviewedliterature the -author finds some general patterns, who are assembled and described in acomprehensive discussion. In the contusion some claimes are made about the nature ofevaluation. One claim is that evaluations are of great complexity and given several functions.This complexity is explained by the fact that evaluative activities are of increased concern andimportence for numeorous actors and their relevance for many fields of practice.Future research is suggested to focus on the role of evaluation in the perspective of politicalandadminstrative governance, program change and development, scientific knowledge andin the perspective of negotiations and communication in social and political conflicts.

In this study banner ad’s was compared with company’s ads published on company Facebook pages to see how their design may differentiate and what their design might have in common. This study also aimed to answer which of these marketing techniques users prefer. This study focused on ads containing gaming peripherals and retailers that sold gaming peripherals Facebook pages. To gather the data two data collection methods were used, these methods were a survey and a content analysis. Regarding the design aspects the result showed that banner ads usually used more color contrasts and images containing a lot of effects compared to the Facebook ad although there were a few similarities between them. The result showed that the Facebook ads instead used more subtle images and instead of focusing more on using text elements. When it came to the user’s relation to the different ads the result showed that users generally liked company Facebook ads better then banners ads result show that banner ads have their place in the digital landscape.

The aim of this bachelor’s thesis is to examine how public librarians inspire children aged 9-12 years through book clubs. The study is based on five semi-structured phone interviews with leaders of book clubs. I made a qualitative content analysis of the interviews. In the interviews we focused on how they planned, performed their work, possibilities they could see, and finally challenges to be considered. This was later analysed from the perspective of Chambers theory of the reading circle, which he presents in his study Tell me : children, reading and talk . This theory shows the process of how children, with the adult’s support, can choose, read and react to literature. My conclusions based on the study are that the public librarians want the children's experience of the book club to be fun and not remind them of school. It’s a place where they can meet others and discuss literature they’ve been reading.

This bachelor thesis examines public librarian’s views on collection development and selection censorship in the public libraries today and how they work to raise awareness so that it does not constrain the selection. The subject belongs to collection management in the public library field. The study aims to investigate the librarian’s perception of different pressures on Swedish public libraries collections today and where they come from. The three questions posed in this study are: what pressures and controversies can public librarian’s experience in their work with selection? Where and in what way does pressure on Swedish public libraries selection arise from, according to Jacobsen and Thorsviks model: from above, below or sideways? How does the public librarians rise awareness in the selection process to cope with subjective and outward pressure? The method is based on four interviews with operating public librarians, and their thoughts and experiences on the subject. The theory used in this thesis is a model by Dag I. Jacobsens and Jan Thorsvik, called Features for the three institutional pillars. It is used to trace where pressure originates from within an organization. Here it is applied to public libraries and the impact on the selection, studied from three perspectives; above, below and sideways. The results show that the selection is guided by democratic laws about diversity, laws against offensive content as well as libraries mission to purchase on demand. The librarians seldom or never experience any oppression, aggression or organized that challenge the libraries selection or censorship. The main pressures are of individual origin, they are library users that challenge both the librarian’s expertise and the selection principles. In the selection process librarians discuss that they are subjective beings and that they hence can affect the selection with their own involvement through subconscious values. Being aware of this process makes it less problematic. The librarians rarely have anything substantial to go by in the selection process, like a formal strategic media plan, it tends to be either inadequate to use, outdated or not practically useful. The informants for this study experience mediaplanning takes time and effort, at the same time they have less resources and time to do so. Which makes it problematic to examine and have quality selections, for example it could lead to oppression on the professional role of the librarian.

The aim of this thesis is to comprehend RFSL’s concept of LGBTQ-certification, and how different public libraries all around Sweden perceive this certificate and later on applies it to their actual work. Also, my thesis will examine the ways in which RFSL’s certification and education is portrayed by the libraries referred to. This will mainly be done by an analysis of the libraries social media (here:Instagram) but also how the full concept is conveyed in daily press. The notion of certification as a social regulation will be deconstructed and construed as well. The thesis discovers three recurring themes in articles from the Swedish daily press. The three recurring themes are identity, treatment and expense. The first theme, identity, illustrates how the journalists and the library staff are talking and forming the LGBTQ identity. The second theme, treatment of library patrons, shows how the librarians are concerned about how to meet LGBTQ-people who visits the library. Hence the LGBTQ-people need a different approach the “the ordinary library user”. The third and last theme, expense, discusses how a majority of the articles talks about the certification like an investment. From the libraries Instagram accounts another three themes were discovered. These themes were celebrating the certification, books with LGBTQ-themes and Pride. The first theme, celebrating the certification, is portraited with rainbow cakes, balloons and a festive atmosphere. The second theme found from the libraries Instagram accounts are pictures of books with a LGBTQ-theme. The third theme from Instagram is Pride. Here the libraries are po

The library on the beachThe library has been awarded special funding from the government. The goal for this outreach library is to support children in their leisure time and to encourage their reading. The aim has been to investigate the relationship between the purpose of outreach library activities and actual user behavior.The main purpose of the essay is how the relation is between the purpose of outreach library and how the visitors’ behaviors corresponds to the purpose. Is it possible to create a Library on the beach? How the relation is between the purpose of the outreach library and how the visitor’s behaviors corresponds to the purposes? Is it possible through the investigation to get an indication if it is the right way for people to build relations to library on their leisure time?The investigation was conducted through interviews with library staff, rooting the results of the research in theories.The assessment of the results of this study through observations and interviews is that the Beach Library is more than just playing with children.The children use the library for reading and participating in various activities that can provide knowledge. The beach library is a contact creating activity, and as the visitors express and their visits show, it is experienced as an appreciated meeting point. Jochumsen et al (2012) and their model fills all four rooms, indicating that the visitors and especially the children are given a richer leisure time where each individual possibly can grow and achieve empowerment. The result also shows that adults gather around the library and use it for conversations in a social aspect but also look at the contents of magazines, movies, books and borrow them. The study has a weakness since it does not answer the question whether the visitors think that the library's content and activities raise needs and require a continuation, or if they are just happy that something happens on the beach.

The purpose of this thesis is to investigate what ideas there are about the future role of the public libraries in society, what challenges the public libraries may face and how the public libraries will continue to be a place to meet. The future of the public libraries has been, and still is, a discussed topic and many believe that public libraries have an obvious place in society. The thesis focuses on library plans from the ten largest municipalities in Sweden. The theory used to analyze the source material in the study is The Four Space Model made by Henrik Jochumsen, Casper Hvenegaard Rasmussen and Dorte Skot‐Hansen. This model consists of four “spaces”, learning, meeting, inspiration and performative space that represents different aspects of how to manage a library, these spaces were more or less represented in the library plans. The results of the thesis showed that the library is a popular meeting place and that the public library has an important role, as an institution, to play in the society. Results also showed that cooperation between the libraries in the same municipality, but also cooperation with public libraries in other municipalities is important for the future.

Information studies writers from various theoretical perspectives, including feminism and critical race theory, have argued that information classification systems are politically charged artifacts that privilege some types of information while marginalizing others. Although several writers have documented the limitations of classification systems in representing marginalized topics, few have studied how searchers understand, address, and circumvent these limitations. To investigate this question, I conducted a qualitative study of the information seeking behavior of nine disability studies scholars. In semi-structured interviews, I asked faculty members and graduate students about their experiences conducting disability studies research. In this thesis, I discuss three main themes from the interviews: research challenges, search tactics and strategies, and interaction with subject headings. I also discuss the Library of Congress Subject Headings for one book, Eli Clare's Exile and Pride: Disability, Queerness and Liberation, as a case study. I situate scholars' experiences in relation to disability studies as a field that is interdisciplinary, relatively new, and concerned with a group that has been socially and economically marginalized. I offer suggestions about how librarians and knowledge organizers can address the needs of researchers in disability studies and other critical interdisciplinary fields. / text

The purpose of the study was to investigate the role of donors in the establishment, implementation and sustainability of donor-funded telecentres in Africa. This was achieved by looking at success factors and reasons of failure at three donor-funded telecentres across three countries on the continent. The projects in question were Nakaseke Telecentre in Uganda, Bhamshela Telecentre in South Africa and the Malawi Rural Telecentre Project (MRTP) which, in the end, was never implemented in Malawi. To achieve the objectives of the study, both secondary and primary sources of data were used. The population of the study consisted of senior officers within the organisations that pledged financial and technical support for the MR TP and those that funded the Bhamshela and Nakaseke Telecentres. However, since there was no response from the donors of the Nakaseke Telecentre, all the data relating to the case was solely sourced from the literature (both print and on-line). Data collected dealt with various aspects of telecentre establishment, implementation and sustainability. The study found that Africa depends heavily on external finance and expertise to establish and implement telecentres due to financial incapacity, lack of expertise and poor infrastructure. The various experiences from the three cases have also demonstrated that donors cannot apply a single model of implementation uniformly across the region due to various political and socio-economic factors existing in different areas of the continent. Finally, the study highlighted the fact that if project sustainability is to be achieved, donors need to constantly improve the training and management component of telecentres. Therefore, rather than trying to draw a standard blueprint for project success, donors need to be ingenious and learn from shared experiences in the field, creatively adapting the solutions that work in one context to others. In conclusion, the findings identified in the present study potentially open up a window for the possibility of future research in terms of the success of donor-funded telecentres in Africa. / Thesis (MIS)-University of KwaZulu-Natal, Pietermaritzburg, 2006.