[pt] Já estamos vivendo sob o impacto dos primórdios do que é considerada a Terceira Onda da Tecnologia da Informação ou a Quarta Revolução Industrial, representadas principalmente pelo advento da IOT (Internet of Things). Esta verdadeira invasão de novas tecnologias já está começando a mudar de modo dramático a forma como vivemos, nos comunicamos e trabalhamos. O objetivo principal desta dissertação é não apenas avaliar a metodologia tradicional do design e os desafios que estas novas tecnologias da IOT trazem para o desenvolvimento do trabalho dos designers, mas principalmente analisar como eles devem se qualificar para manter sua posição de relevância no desenvolvimento dos novos produtos inteligentes conectados que caracterizam a IOT, como a definem Porter e Heppelman (2014). A partir de uma pesquisa bibliográfica e documental, procurei relacionar as novas tecnologias, os componentes e serviços que estão viabilizando a criação desses produtos inteligentes, apresentar as principais empresas que estão liderando esta revolução, pesquisar as áreas em que estes novos produtos já estão fazendo a diferença assim como as mudanças e desafios que eles nos apresentam, e verificar como e por que empresas fabricantes de produtos estão se transformando em empresas de produtos/serviços ou só de serviços. Procuro ainda mapear o impacto que estas novas tecnologias terão nos modelos de negócio, design, marketing, engenharia e no relacionamento com os usuários dos serviços e produtos que as incorporem. / [en] We are already living under the impact of what is considered the beginnings of the Third Wave of Information Technology or the Fourth Industrial Revolution, represented mainly by the advent of IOT (Internet of Things). This true invasion of new technologies is already starting to dramatically change the way we live, communicate, and work. The main objective of this dissertation is not only to evaluate the traditional methodology of design and the challenges that these new technologies of the IOT bring to the development of the work of the designers, but mainly to analyze how they must qualify to maintain their position of relevance in the development of the new products that characterize IOT, as defined by Porter and Heppelman (2014). Based on a thorough bibliographical and documentary research, I have tried to examine the new technologies and the components and services that are enabling the creation of these intelligent products, pinpoint the principal companies that are in the forefront of this revolution, research the areas in which these new products are already making a difference, indicate the changes and challenges that they present us with and see how and why companies that manufacture products are transforming themselves into production / services companies, or solely services companies. I also try to map the impact that these new technologies will have on the business models, design, marketing, engineering and relationships with the users of the services and products that incorporate them.

Abstract Purpose: This work presents Internet of Things or IoT in facility management; operation and maintenance. One of the many functions of IoT is making “smart” building components, which can communicate when they break and can be controlled from a distance. Today there are many articles on how you can use IoT in buildings but not as many on how you can use it in operation and maintenance of real estates. Therefore, the aim of this thesis is to investigate the possibilities of IoT in facility management; operation and maintenance work. This is investigated by the questions: (1) How can IoT be used in the facility management; operation andmaintenance work? (2) What are the savings in terms of workhours that can be made by using IoT in facility management; operation and maintenance work? (3) What is the attitude to IoT in the facility management industry? Method: The main strategy for this thesis is a case study in the facility section of the municipality in Jönköping. Approaches include interviews with IoT-consultants and employers at the facility section, document analysis of the workhours for different tasks of a operation technician and a literature study. Findings: The first question is answered by that IoT can be used for almost everything because of the huge amount of sensor types and that new ones are constantly in the making. You can also make unique IoT systems which contributes to the flexibility.The limits today are costs and finding value in the collected data. The second question is answered by that saving possibilities exists. Calculations are made based on attitudes from respondents and what they think are possible savings.This results in savings of about 13 000 workhours/year out of 30 000 workhours/year which equals 40 %. The third question is answered by that both employers at the facility section and IoT-consultants find IoT in facility management interesting. Of the different work-categories, it is interesting to mention that the most positive are the real estate managers and the maintenance engineers and the least positive are the operation technicians. Implications: Conclusions made are that the possibilities of IoT in facility management; operation and maintenance are many. In the future, a lot of savings of workhours can be made by using IoT. Since interest in IoT exists at the facility-section future studies should explore the costs of different IoT-systems. If the municipality of Jönköping chooses to implement IoT in their facilities they can become a role model for other facility managers. Limitations: The limitations in this work are the different costs of IoT-products and how the IoT-systems are built. The work tasks investigated include only supervision-tasks. / Sammanfattning Syfte: Detta arbete behandlar Internet of Things eller IoT inom drift och underhåll i förvaltningsskedet. IoT handlar bl.a. om “smarta” byggnadskomponenter som kan meddela när de går sönder samt att man kan styra dessa på avstånd. Det finns många tidigare undersökningar kring hur man kan använda IoT i byggnader men inte särskilt många undersökningar på hur detta kan användas inom just drift och underhållsarbetet med fastigheter. Därför är målet med detta arbete att utreda möjligheterna till användning av Internet of Things inom drift och underhåll i förvaltningsskedet. Som i sin tur bryts ner i frågeställningarna: (1) Vilka användningsområden finns det för Internet of Things inom fastighetsförvaltning, avseende drift och underhåll? (2) Vilka besparingar i form av arbetstid skulle man kunna åstadkomma genom att tillämpa Internet of Things inom fastighetsförvaltning, avseende drift och underhåll? (3) Hur ser inställningen ut för tillämpning av Internet of Things i förvaltningsbranschen? Metod: Huvudstrategin för detta arbete är en Fallstudie på Fastighetsavdelningen, Jönköpings kommun. Tillvägagångssättet består av intervjuer med IoT-konsulter och med anställda på fastighetsavdelningen, dokumentanalys av enhetstider för olika arbetsuppgifter för drifttekniker i Jönköpings kommun samt litteraturstudie. Resultat: Den första frågeställningen besvaras att det mesta är möjligt med IoT då det finns en enorm mängd olika sensorer och det produceras ständigt nya sensortyper. Man kan även skräddarsy IoT-lösningar vilket bidrar till flexibiliteten i systemen. Det som sätter gränser för IoT i dagsläget är ekonomin samt att hitta värde i insamlade data. Frågeställning två visar att besparingsmöjligheter finns. Beräkningar är baserade på attityder hos respondenterna och vad de anser är rimliga besparingspotential. Detta resulterar i en besparing på ca 13 000 arbetstimmar/år av 30 000 arbetstimmar/år vilket är lika med 40 %. Den tredje frågeställningen ger resultatet att inställningen för att implementera IoT till arbetsuppgifter är överlag positiv hos både anställda på fastighetsavdelningen och IoT-konsulter. Av de olika yrkeskategorierna är det intressant att nämna att störst intresse ligger hos förvaltare och underhållsingenjörer och minst hos drifttekniker. Konsekvenser: Slutsatser dras att IoT kan effektivisera arbetet med drift och underhåll i förvaltningsskedet. Man kan komma att spara in mycket arbetstid genom att använda IoT. Eftersom intresse finns hos avdelningen borde man undersöka vidare vilka kostnader systemet kan komma att kosta om man skulle börja utrusta fastigheterna med sensorer etc. Vid en eventuell implementering kan Jönköpings kommun bli en förebild för andra förvaltare och hamna i framkant i teknikutvecklingen. Begränsningar: Avgränsningarna i detta arbete är kostnader för IoT-produkter och hur systemen i detalj är uppbyggda. De arbetsuppgifter som undersöks i detta arbete är tillsynsuppgifter.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Nowadays, due to climate change and many other facts affecting daily life a trend to use eco-friendly transportation ways has arisen, and from them the one mostly used and with the highest acceptance is biking. Therefore, several companies have emerged offering bike-sharing systems, and those systems have been greatly accepted in the different metropolises around the world. The generalization of these systems has created a new need: to manage them efficiently. Consequently, in this work, we propose a software architecture and the implementation of a bike-sharing management system using the Internet of things (IoT). / Revisión por pares

This literature review aims to identify the security challenges facing 5G and Internet of Things. The literature review uses a systematic method for reviewing written by Okoli (2015). During the review, 60 articles were initially selected. These were screened from a number of quality criteria until 19 articles remained. Furthermore, the security challenges presented in these 19 articles are divided into their respective subject areas and based on whether the article writes about security threats or security control. The results give an overview of which of these subjects are most commonly written about in relation to security, 5G and Internet of Things. The review sheds light on the absence of certain threats and their respective controls. The review also sheds light on the absence of a holistic perspective when regarding security in the context of 5G and Internet of Things. / Denna litteraturstudie identifierar de säkerhetsutmaningar som finns i relation till 5G och Internet of Things. Litteraturstudien använder en systematisk metod för litteratursökning som är författad av Okoli (2015). I samband med litteratursökningen görs ett urval på 60 artiklar som mot kvalitetskriterier avgränsas till 19 artiklar. Säkerhetsutmaningarna som presenteras i dessa 19 artiklar delas vidare upp delvis efter vilket område av säkerhet de behandlar samt om de presenterar en säkerhetsrisk eller säkerhetsåtgärd. Resultatet ger en överblick av vilka av dessa områden inom säkerhet relaterade till 5G och Internet of Things som är vanligast förekommande. Undersökningen belyser avsaknaden av vissa typer av säkerhetsrisker och åtgärder som svarar för dessa. Undersökningen belyser också en avsaknad av ett mer holistiskt perspektiv i synen på säkerhet relaterat till 5G och framtidens Internet of Things.

The master thesis focuses on the design and implementation of data collection from production using a PLC into an SQL database located in the cloud and subsequent visualization. The work describes the applicable communication protocols MQTT and OPC UA with the fact that the protocol MQTT was selected. It deals with securing data transfer from the line to the cloud using the TLS protocol. The individual cloud services and their possibilities for data collection are described here. The work deals with the possibilities of data visualization using existing open source solutions and the differences between them. I describe the possibilities of modifying the open source environment of the Grafany project. Real dashboards from production are presented. The data collection system was deployed in two plants for testing.

This master thesis deals with the topic of Internet of Things and its use in technical diagnostic. In theoretical part, there is a description of IoT systems and its parts, history of the IoT, communication modules and cloud systems. The second part of the thesis is focused on the description of technical diagnostic, diagnostic signal, and detailed description of two methods, most appropriate for use in IoT systems and that is vibrodiagnostic and thermodiagnostic. The practical part is focused on the application of the IoT system in technical diagnostics, including the measurement of vibrations and temperature, on the description of application in cloud system and analysis of measured results in cloud system. Prior to the end the more actions in this field of IoT systems has been recommended.

The Diploma work deals with the implementation of LTE Cat-M technology in the simulation tool Network Simulator 3 (NS-3). The work describe LPWA technologies and their use cases. In first are described the main parts of the Internet of Things (IoT) and Machine-to-Machine (M2M) communication. Subsequently are described and defined the most used technologies in LPWA networks. Technologies which are used in the LPWA networks are Sigfox, LoRaWAN, Narrowband IoT (NB-IoT) and Long Term Evolution for Machines (LTE Cat-M), where LTE Cat-M technology is described in more details. Simulations are simulated in simulation tool NS-3 and use LENA module. In NS 3 tool are simulated Simulations, which give us informations of Network state according to different Network set up. At the end are done changes of Radio Resource Control (RRC) states in NS-3 tool. These changes are required for correct implementation LTE Cat-M technology in NS-3 tool. Then we are able to simulate simulations, which meet to definition of LTE Cat-M technology.

This thesis describes energy consumption and power supplying low-power IoT devices. There is general analysis of current consumption and selecting suitable primary battery cell depends of behavior battery type. The next point is analysis of low-power and high-effectivity DC/DC convertor’s feature. The second part contains available solutions for energy monitoring and current measurement. This thesis also contains design of device for measure these energy consumption, with user application, which interprets measured data.

This qualitative study evaluates what the Internet of Things (IoT) can bring to create benefits in municipal housing companies. Since 2014, there has been a guide from the Swedish Agency for Digital Administration regarding benefits realization that describes how organizations can work to implement IT projects and realize target images, by focusing on the underlying benefits. The issues that this study focuses on are benefits and expectations from completed IoT projects. To answer these questions, five interviews and a pilot study, based on a framework for benefit realization, were conducted with people representing a large number of municipalities in Sweden. The respondents have had good insight into how the operations work in the IoT technology area. The main conclusion of the study is that the work with benefits, has a small role in the organizations consulted. Many of the obstacles identified in the study show that active management is required to change the culture around IoT projects and that the business focuses on the benefits behind the IoT solutions rather than the artifacts themselves. Previous research has shown that IoT is a disruptive innovation, which requires new thinking and other types of skills. Most organizations have built up their own infrastructures with pre-packaged services that have been offered to the businesses in order to create interest and let the businesses themselves discover the benefits that the technology can bring. / I den här kvalitativa studien utvärderas vad Internet of Things (IoT) kan tillföra för att skapa nytta i kommunala bostadsbolag. Sedan 2014 finns det en guide från Myndigheten för digital förvaltning i nyttorealisering, som är ett stöd i hur organisationer kan arbeta för att genomföra IT-projekt och realisera målbilder, genom att fokusera på den bakomliggande nyttan. De frågor som denna studie fokuserar på är nyttor och förväntningar från genomförda IoT-projekt. För att besvara dessa frågor har fem intervjuer och en pilotstudie, utifrån ett ramverk för nyttorealisering, genomförts med personer som representerar ett stort antal kommuner i Sverige. Respondenterna har haft god insikt i hur verksamheterna arbetar inom teknikområdet IoT.   Studiens främsta slutsats är att arbetet med nyttor, har en liten roll i de organisationer som tillfrågats. Många av de hinder som identifierats i studien visar på att det krävs en aktiv styrning för att förändra dels kulturen kring IoT-projekt och dels att verksamheten fokuserar på nyttan bakom IoT-lösningarna snarare än själva artefakterna. Tidigare forskning har visat att IoT är en disruptiv innovation vilket kräver nytänkande och andra typer av kompetenser. De flesta organisationer har byggt upp egna infrastrukturer med färdigpaketerade tjänster som erbjudits verksamheterna i syfte att skapa intresse och låta verksamheterna själva upptäcka de nyttor som tekniken kan tillföra.

As a disruptive innovation, IoT has been creating a high impact over organizations’ current strategies and business models. This continuous process of change will have an increasing influence on how organizations and industries as a whole conduct their businesses, and is set to have an active role towards the development of entirely new business models and markets. With the development of IoT technologies, and its predicted exponential spread across all sectors of society, one can conclude that the future holds many opportunities for organizations looking to explore new ways of capturing and creating value, but at the same time there are also plenty of challenges to be addressed. While the diffusion and adoption process of IoT has been an ongoing phenomenon over the past decade, there is still not much certitude as to how organizations ought to adjust in order to successfully integrate IoT technologies in their structure and operations. In parallel fashion, there have also been many difficulties in ensuring that different smart, connected devices and ecosystems are able to effectively communicate between each other, as achieving interoperability has become one of the major concerns associated with IoT. The main focus of this study is to analyze the process of how organizations are currently integrating IoT within their businesses, while also investigating causes that hinder interoperability, and evaluating the future potential deployment of the Open IoT ecosystems in companies. For our research we have followed a case-study approach where we conducted semi-structured interviews with managers and project leaders from two organizations conducting pilot studies on Green IoT and Open IoT, and where one has been adopting IoT technologies in its business. Theoretically, we draw on a framework by combining Rogers’ Diffusion of Innovations theory and Christensen’s theory of Disruptive Innovations in order to analyze the integration of IoT into businesses’ core structure. The research goes through a functional framework that outlines the process of IoT adoption while also presenting the present challenges that are faced by the actors in the industry and the key enablers for successful IoT integration.