Submitted by GISLAINE ALVES LIPORONI PERES null (gislaineliporoni@hotmail.com) on 2016-06-27T13:02:03Z No. of bitstreams: 1 GISLAINE ALVES LIPORONI PERES.pdf: 2533458 bytes, checksum: c1d60b02524929559731fdab7c3c49f0 (MD5) / Approved for entry into archive by Juliano Benedito Ferreira (julianoferreira@reitoria.unesp.br) on 2016-06-27T14:41:03Z (GMT) No. of bitstreams: 1 peres_gal_dr_franca.pdf: 2533458 bytes, checksum: c1d60b02524929559731fdab7c3c49f0 (MD5) / Made available in DSpace on 2016-06-27T14:41:03Z (GMT). No. of bitstreams: 1 peres_gal_dr_franca.pdf: 2533458 bytes, checksum: c1d60b02524929559731fdab7c3c49f0 (MD5) Previous issue date: 2016-03-09 / Esta tese aborda o tema da gestão do trabalho na Política de Assistência Social, instituída pela Norma Operacional Básica de Recursos Humanos do Sistema Único de Assistência Social (NOB-RH/SUAS), com o objetivo de compreender a gestão do trabalho no SUAS, a partir de reflexões sobre o conceito desse eixo fundamental da política e da análise sobre o significado atribuído à gestão pelos responsáveis por essa norma reguladora nos municípios da região de Franca/SP. Para aprofundar a compreensão sobre o objeto de estudo – a gestão do trabalho na Política de Assistência Social – no âmbito municipal, foi realizada pesquisa teórica, exame de documentos, legislações e consultas a organismos públicos – um estadual e vários federais. O estudo seguiu o método indutivo, utilizando a abordagem qualitativa. A investigação de campo compreendeu a realização de entrevistas com os sujeitos, gestores municipais de assistência social e coordenadores de entidades de assistência social, através da aplicação de formulário semiestruturado contendo questões fechadas que identificaram o perfil dos sujeitos e das entidades de assistência social, assim como questões abertas, permitindo maior aproximação com a realidade da gestão do trabalho nos municípios. As falas dos sujeitos revelaram tanto os avanços quanto os limites à implantação da NOB-RH/SUAS nos municípios da região de Franca e deram origem às categorias empíricas, levando à conclusão de que o Estado não dispõe das condições técnicas, políticas e financeiras necessárias para assumir e executar a responsabilidade da sua primazia sobre a NOB-RH/SUAS, apontando para a necessidade de revisão da normativa. / This thesis aims the labor management issues in the Social Assistance Policy, established by the Basic Operational Norm of Human Resources of the Social Assistance System (BON-HR /SAS), in order to understand the work management in SAS based on reflections upon the concept of this politics fundamental axis, as well as analyzing the importance given to the management by those who are responsible for this regulatory standard within the cities in the region of Franca/SP. To deepen the understanding of the object of study – the work management in the Social Welfare Policy – focusing the municipal level, a theoretical research was conducted, papers and legislations were reviewed, and consultations with public organizations were performed - a state and some federal. The study followed the inductive method, using a qualitative approach. The field research consisted of interviewing the people responsible for the area, municipal social assistance managers and coordinators of social assistance organizations, through semi-structured form containing closed questions with the purpose of identifying the profile of the interviewed people along with the social assistance entities, as well as open questions, enabling greater rapprochement with the reality of labor management in the municipalities. The answers revealed both the advances and the limits of the BON-HR/SAS deployment in the municipalities in the region of Franca, rising the empirical categories, leading to the conclusion that he State does not have the technical, political and financial conditions necessary to assume and perform the responsibility of its primacy over the BONHR/SAS, indicating the need of revising the rules.

La biométrie regroupe l'ensemble des techniques informatiques qui permettent de reconnaître un individu sur ses caractères biologiques, physiques ou comportementaux. D'abord réservée au domaine judiciaire, elle se démocratise dans toutes les sphères de la vie des individus. Depuis quelque temps, la biométrie est employée dans les entreprises toujours réceptives aux nouvelles technologies. Ainsi, l'insertion de tels dispositifs en entreprise doit faire l'objet d'un dialogue social entre le chef d'entreprise et les représentants du personnel car il s'agit d'une technologie dite de surveillance, souvent comparée à la vidéosurveillance, aux puces RFID, aux données GPS et peut aboutir à l'espionnage des salariés s'ils ne sont pas encadrés. A défaut de législation spécifique, le législateur a confié à la CNIL le soin d'établir les critères d'admissibilité de cette technologie au sein des entreprises. La législation Informatique et libertés se mêle alors à celle du droit du travail, pour faire appliquer des principes communs tels la finalité, la proportionnalité, la loyauté, la transparence de l'information et le consentement des salariés. / Biometry brings together computing techniques that enable the identification of individuals on the basis of their biological, physical appearance and/or behavioral characteristics. Although firstly reserved for the legal system/judiciary domain, biometry tends to be generalized in all spheres of people life. Recently, biometry has also been used in companies who are always receptive to new technologies. Thus, the introduction of identifying devices such as these into a company life has to be the subject of corporate discussions between the managing teams and staff representatives. Indeed, such technologies are often compared to video surveillance, RFID chips, GPS data … and they can lead to the spying of employees if their uses are not well supervised. In the absence of specific laws, the legislator has given the CNIL the abilities to establish the requirements of eligibility of this technology usage within the companies. The "liberty and computing" legislation is then combined with the labor laws in order to apply common principles such as the finality, the proportionality, the loyalty, the transparency of information and employee consents.

This thesis discusses the history of the closed shop as a form of union security and the changes that arose with the passage of the Taft-Hartley Law in 1947 which declared the closed shop illegal and morally reprehensible.

勞雇關係幾乎為每個人重要的社會身分，人生中有絕大部分的時間，都作為一個「勞工」在生活著，勞資爭議調解為勞工用以實踐「權利」主要途徑，因而，本研究聚焦於勞資爭議調解中的糾紛、話語以及其中之權力關係，採用法律的文化分析取徑，以描繪出「權利」在勞資爭議調解中，如何地透過眾人之手、努力、血汗「打造」而成的過程。 　　為什麼政府人員、調解人盡心盡力地處理當事人的勞資糾紛，甚至是調解人表示其較為偏向勞工的情況下，多數的勞工還是對於勞資爭議調解的結果不甚滿意？本研究的問題意識為：權利如何在勞資爭議調解中「打造」以及「被打造」？本研究透過非參與式觀察十一個案件，訪談七名勞工、五名勞資爭議調解之調解人以及相關政府文書之分析，以期回應本研究之問題意識。 　　本研究認為勞資爭議調解中的格式化過程是具有「任意性」的，從糾紛到案件的過程中會貼上什麼樣的「標籤」，當事人對此失去控制，因此對於糾紛的轉化感到無力。而在以法律、證據、法律文件等法律話語為主的勞資爭議調解中，一個糾紛如何被「命名」為案件，則涉及了命名的權力競逐。調解為雙方合意作成的決定，調解人未如法官具有國家賦予命名的強制力，需要透過「資源的動員」以取得命名之權力，勞資雙方也透過專業人士的轉譯，將日常語言轉譯為法律語言，以爭奪命名之權力，而此過程牽涉當事人的經濟上實力，因而在勞資爭議調解中再現了社會階層結構。 　　在觀察勞資爭議調解中勞工的法意識，我發現傳統的「認份」、「互相觀」與現代法律權利之交織，影響了勞工的法律行動。而勞工進入勞資爭議調解時，期望勞資爭議調解如同父母官為其主持公道，但又因勞資糾紛的格式化、權力不平等結構之延伸等權利實現之困境，使得勞工對勞資爭議調解在「期待與失望中擺盪」，然而，即使失望，仍僅得再回到該程序再度主張權利，而在勞工透過勞資爭議調解與雇主拉開距離的同時，也拉近了與國家的距離－即使對於國家感到失望。 　　本研究指出了一個對於糾紛解決機制研究之可能分析框架：「糾紛的格式化」、「話語模式」、「法意識」，在此研究框架之下，得以分析糾紛解決機制中權力關係的運作過程。最後，本研究認為權利是在一場場的爭戰中實現，並非是抽象而先驗的存在，而是在一個個的行動中「打造」而成。

No description available.

In their highly influential work on the labour market impact of unions termed the collective voice/institutional response model (CVIR), Freeman & Medoff (1984) proposed that whether the unions monopoly or voice face would prevail greatly depended on the unions and managements willingness to compete or cooperate, respectively. However, these authors and the researchers that tested their ideas afterwards neither theorized about nor tested this key moderating condition of a unions impact. The result has been a confusing, mixed and generally inconclusive litany of research findings about the impact of unions at both the individual and organizational levels of analysis. I attempt to resolve this gap in CVIR by using the appropriateness framework (March 1994) to identify when and under what conditions management and unions, along with their members, will respond cooperatively or competitively toward each other. My empirical results are consistent with the idea that management response is a key moderating mechanism of a unions power and thus impact, contributing to zero or negative sum outcomes when management chooses to compete (i.e., union power is exerted in the direction of harmful monopoly effects) and positive sum outcomes when management chooses cooperation (i.e., union power is exerted in the direction of beneficial voice effects). In particular, when environmental cues lead the union and/or unionized employees to believe that management values voice, they will consider cooperation an appropriate response under the circumstances and reciprocate in-kind with other-regarding behaviors. On the other hand, when environmental cues lead the union or unionized employees to believe that management may potentially behave opportunistically, they will consider competition appropriate under the circumstances, and respond in-kind with self-serving, competitive behaviours. Drawing upon the resource-based view of the firm, I argue how a cooperative union-management relationship can be a source of sustainable competitive advantage for the organization (Barney, 1991). / Human Resources Management and Industrial Relations

Esta tese de doutorado tem como foco as limitações que se colocam aos gestores do nível local para produzir serviços de qualidade em sistemas de saúde. A definição tradicional do conceito de gestão de recursos humanos foi ampliada por abarcar questões relacionadas à configuração federalista do país, considerando diversidades estruturais e culturais. Utilizou como fonte primária, dados selecionados a partir de entrevistas com gestores de RH com reconhecida experiência na área. Como fonte secundária, utilizou-se as informações pré-selecionadas de pesquisas disponíveis sobre o campo de gestão do trabalho da saúde. A análise do autor confronta as características estruturais do federalismo brasileiro e os desafios decorrentes da base da concepção do sistema nacional de saúde. Os resultados deste estudo iluminam possíveis caminhos alternativos para superar as limitações presentes na gestão de recursos humanos no nível local. / This doctoral thesis focuses the limitation faced by the local health systems managers to provide quality services at the local level. The concept human resources management goes beyond its traditional definition, to encompass issues related to the Brazilian federalist make up as well as to take into account the structural and cultural diversity of the country. The data selection encompassed primary sources (interviews with experienced managers in the area either at the local or state level) as well as secondary ones (previews research reports available in the field of HR management). Another analysis relies on the confrontation of structural traits of the Brazilian Federalist and challenges built in the key conception and makeup of the national health system. The results of this study bring lights to alternative paths to overcome the present limitations of human recourses management in the level local.

Esta tese de doutorado tem como foco as limitações que se colocam aos gestores do nível local para produzir serviços de qualidade em sistemas de saúde. A definição tradicional do conceito de gestão de recursos humanos foi ampliada por abarcar questões relacionadas à configuração federalista do país, considerando diversidades estruturais e culturais. Utilizou como fonte primária, dados selecionados a partir de entrevistas com gestores de RH com reconhecida experiência na área. Como fonte secundária, utilizou-se as informações pré-selecionadas de pesquisas disponíveis sobre o campo de gestão do trabalho da saúde. A análise do autor confronta as características estruturais do federalismo brasileiro e os desafios decorrentes da base da concepção do sistema nacional de saúde. Os resultados deste estudo iluminam possíveis caminhos alternativos para superar as limitações presentes na gestão de recursos humanos no nível local. / This doctoral thesis focuses the limitation faced by the local health systems managers to provide quality services at the local level. The concept human resources management goes beyond its traditional definition, to encompass issues related to the Brazilian federalist make up as well as to take into account the structural and cultural diversity of the country. The data selection encompassed primary sources (interviews with experienced managers in the area either at the local or state level) as well as secondary ones (previews research reports available in the field of HR management). Another analysis relies on the confrontation of structural traits of the Brazilian Federalist and challenges built in the key conception and makeup of the national health system. The results of this study bring lights to alternative paths to overcome the present limitations of human recourses management in the level local.

Submitted by Maísa Fagundes (maisa.fagundes@fgv.br) on 2018-08-17T18:28:19Z No. of bitstreams: 1 A flexibilidade de RH.pdf: 1769015 bytes, checksum: f21dc7c1597b2b8486977eccff9aae43 (MD5) / Approved for entry into archive by Pamela Beltran Tonsa (pamela.tonsa@fgv.br) on 2018-08-20T13:14:30Z (GMT) No. of bitstreams: 1 A flexibilidade de RH.pdf: 1769015 bytes, checksum: f21dc7c1597b2b8486977eccff9aae43 (MD5) / Approved for entry into archive by Suzane Guimarães (suzane.guimaraes@fgv.br) on 2018-08-20T16:23:42Z (GMT) No. of bitstreams: 1 A flexibilidade de RH.pdf: 1769015 bytes, checksum: f21dc7c1597b2b8486977eccff9aae43 (MD5) / Made available in DSpace on 2018-08-20T16:23:42Z (GMT). No. of bitstreams: 1 A flexibilidade de RH.pdf: 1769015 bytes, checksum: f21dc7c1597b2b8486977eccff9aae43 (MD5) Previous issue date: 2018-07-20 / A Administração Pública brasileira tem passado, desde que se tem notícia, por ciclos alternados de enrijecimento e de mitigação do rigor, no que toca às normas jurídicas que a regem. Desde a década de 1990, com a Reforma do Aparelho do Estado, que refletiu um movimento mundial de revisão do perfil de Estado adequado à realidade contemporânea, almeja-se no Brasil um abrandamento das regras jurídicas que engessam o poder decisório do administrador público. Essa rigidez normativa havia piorado com a edição da Constituição Federal de 1988. O Plano Diretor da Reforma do Aparelho do Estado (PDRAE) trouxe instrumentos de flexibilização, dentre os quais a transferência do exercício da atividade estatal não-exclusiva para entidades não-estatais, públicas ou privadas. Os anos seguintes foram de criação de entidades públicas, de estabelecimento de parcerias ou de contratação, envolvendo tanto entidades públicas não-estatais (filantrópicas) quanto privadas (sociedades empresariais). Surgiram, então, as organizações sociais, a nova vertente de serviços sociais autônomos, as parcerias público-privadas, várias fundações estatais etc. Contudo, houve grande oposição a esses novos modelos de gestão. Entidades representativas dos trabalhadores alegavam que essa “privatização” do serviço público apenas contribuía para a precarização do trabalho. Os órgãos de controle, por sua vez, endureceram interpretações, reduzindo o alcance das poucas flexibilidades criadas. Mas os governos continuaram utilizando esses modelos, principalmente na área da saúde pública, escolhida para o presente estudo. Então pode-se concluir que o motivo dessa escolha de novos modelos de gestão é a busca por flexibilidade? Em caso positivo, qual flexibilidade? Como a gestão de pessoal é um ponto sensível na área da saúde, que engloba a prestação de serviços nos quais o elemento humano é indispensável, decidiu-se analisar a escolha desses modelos segundo a flexibilidade de recursos humanos (RH). Para tanto, realizou-se uma pesquisa qualitativa sobre três Estados, que apresentam casos emblemáticos: a primeira parceria público-privada na saúde do País, na Bahia; a bem-sucedida fundação estatal do Paraná; e as organizações sociais que hoje predominam em São Paulo. Foram feitas entrevistas semiestruturadas e análises de documentos, a fim de aferir se a flexibilidade contratual é mesmo o fator decisivo na adoção de um modelo de gestão do trabalho na saúde pública alternativo ao estatutário. As amostras escolhidas foram analisadas segundo a tipologia de flexibilidade em RH criada por Francisco Longo (2007). Foi possível concluir que a flexibilidade contratual está presente nos modelos analisados, mas que o conceito mais genérico de flexibilidade, limitado ao afastamento da rigidez legal, parece ter sido o verdadeiro móvel da escolha. / The Brazilian Public Administration has been governed by alternating cycles of rigorous and non-rigorous application of legal norms. In the 1990s, with the introduction of reforms in the State apparatus in Brazil to reflect the worldwide movement, the State profile was changed to suit contemporary reality, and relaxation of legal norms that undermined the decision-making power of the public manager was sought. Legal norms had become more rigid with the adoption of the Federal Constitution of 1988. The masterplan for reforming the State apparatus (PDRAE) established flexibility mechanisms, including transfer of responsibility of non-exclusive state activity to non-state public or private entities. Subsequent years witnessed the creation of public entities and establishment of partnerships and contracts involving both non-state public entities (philanthropic) and private organizations (corporations). Next, social organizations, the new strand of autonomous social services, public-private partnerships, and several state foundations emerged. However, there was great opposition to these new management models. Representative bodies of workers claimed that “privatization” of public services only contributed to job insecurities. The controlling agencies, in turn, hardened their stance and reduced the reach of the few flexibilities provided. However, governments continued to use these models, especially in public health, the area chosen for analysis in the present study. Thus, is it possible to conclude that the quest for flexibility is the main reason for adopting new management models? If so, which flexibility? As human resources is a sensitive aspect in the health field encompassing the provision of services in a field where presence of people is fundamental, we decided to analyze the adoption of these models based on the flexibility of human resources (HR). To this end, we analyzed three emblematic cases of Brazilian states using a qualitative approach: the first national public-private partnership in the health field in Bahia; the successful state-owned foundation of Paraná; and social organizations in São Paulo. Semi-structured interviews were conducted and documents were analyzed to assess whether contractual flexibility is the decisive factor in the adoption of these labor management models in public health, as an alternative to the statutory model. The selected samples were analyzed according to the human resources flexibility framework developed by Francisco Longo (2007). It was possible to conclude that even though flexibility is seen in the models analyzed, the model was adopted only for its broader aspect of flexibility, limited to the easing of regulatory rigidity.

The master thesis deals with the issue of job satisfaction. The main aim of this thesis is to analyze the state of job satisfaction among employees of the selected organization Stredni a Materska skola. For this purpose the theoretical background is first elaborated; the basic concepts of work motivation and job satisfaction are defined and the specific features of education are described. This section is followed by methodological part, where the procedures and selected methods for the elaboration of the given project are described. The final part is a practical part where the specific institution in which the survey was conducted is introduced. After that, the results from the questionnaire survey and the individual interview with the school principal are evaluated. On the basis of the identified facts, improving proposals are finally mentioned to increase work satisfaction and optimize working conditions.