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1	B2C last-mile deliveries : A mapping of the current market Hveem, Anna January 2021 (has links) Background: The last-mile logistics of the supply chain is often the most expensive part for an e-commerce retailer. It is also according to Lim and Srai (2018) where the consumers are the most demanding. It is no longer exclusively the e-commerce retailers’ job to choose the delivery method of the parcel they are sending out to their customer. As a consumer in Sweden today, you will often get the option to choose how you want your online order to be delivered. The result of consumers wanting to have more of a say in how their parcel is delivered is that the carrier companies now compete for the opportunity to deliver parcels (Post- och telestyrelsen 2020). Purpose: This master’s thesis has as a purpose to investigate what reasoning there is behindthe choices the actors in B2C last-mile delivery make when it comes to their offerings ofdelivery options, and their chosen strategy. As e-commerce retailing has grown in hugeproportions during the last decades, there will also be a focus on what the industry mightdevelop into, as this will have an impact on the actors in the industry. There is a lack of insightinto the subject of this study, i.e. how e-commerce retailers and parcel carriers tackle theconstantly changing world of last-mile logistics. To help answer the purpose of the master’sthesis, literature on last-mile parcel delivery was compiled together with theories such as agencytheory, co-opetition, dynamic capabilities, and transaction cost analysis. Research questions: What should the different actors in B2C last-mile delivery take intoaccount when developing their parcel delivery strategy? What will the future of B2C parceldeliveries look like according to the different actors in B2C last-mile delivery? Methodology: The study used a qualitative method with an abductive reasoning. Thequalitative method that was used for collecting the data was qualitative semi-structuredinterviews. As this master’s thesis has a focus on the actors in B2C last-mile delivery, theinterviews were conducted with professionals within the e-commerce retailing, parcel carrier,and last-mile logistics industry. Conclusion: The study then concludes that the e-commerce retailer will try to adapt theirdelivery offerings based on what the consumers wish, and to be able to do this, the e-commerceretailer need to be flexible in their offerings. The parcel carriers need to keep in mind that theyhave a dependency towards the e-commerce retailers. The option of co-opetition is alsosomething that they should consider. It is important for the last-mile logistics companies to beaware of all this as they are working with both e-commerce retailers and parcel carriers. Thefindings of the study show that many believe that the future of parcel delivery will be to useparcel lockers. What needs to be kept in mind is that it is important for the consumer to be ableto choose when, where, and how their parcel is delivered. This master’s thesis can be used bye-commerce retailers, parcel carriers, and last-mile logistics companies, to gain insight intowhat the parcel delivery market looks like today, and what is important for all actors on it. e-commerce retailers last-mile logistics parcel delivery B2C last-mile deliveries Business Administration Företagsekonomi
2	Nouvelles organisations de la distribution urbaine des colis sur le dernier kilomètre : innover par une approche spatiale / Structuring last-mile parcel delivery solutions for urban zones : an innovative spatial approach for urban goods distribution Ducret, Raphaëlle 19 December 2014 (has links) Le contexte technologique et socioéconomique favorise la croissance des volumes de colis échangés en France et particulièrement l'augmentation des livraisons dans les villes. Livraisons qui se complexifient sous l'effet des contraintes urbaines, des injonctions de durabilité, des évolutions des attentes des clients. Les prestataires de la distribution urbaine de colis doivent relever les défis économiques, organisationnels, environnementaux et politiques que représente cette mutation de la distribution du dernier kilomètre. Replacer la ville et son organisation spatiale au centre de la création de nouvelles organisations de la distribution et rapprocher l'analyse spatiale des outils et des techniques de gestion du transport de marchandises en ville (TMV), et notamment de la modélisation, peut permettre d'innover. La thèse va développer cette posture, jusque-là délaissée par les recherches en TMV. Une analyse détaillée de la nature des relations entre forme urbaine, organisations spatiale et TMV va être proposée. A partir de ces résultats, les premiers éléments d'une modélisation spatiale du TMV au service de la création d'un outil d'aide à la décision capable de segmenter la ville en zones différenciées en fonction de leurs caractéristiques spatiales, socioéconomiques et politiques et d'adapter les solutions de livraison par zones seront proposés. / With the spread of new technologies and the advent of economic and social changes, the volume of parcels has grown in France. Parcel deliveries in cities have similarly experienced an important increase. Deliveries have become more and more complex because of changing client patterns, urban constraints and cities' concerns for sustainability. The growing complexity of the ‘last mile' delivery poses economic, organizational, environmental and political challenges to parcel providers. Putting the spatial organization of cities back at the heart of the creation of new logistics organizations and integrating spatial studies to urban logistics techniques and tools, in particular in modelling, can be means of innovation. Until now spatial studies have been largely under-used in UF. This study will provide an in-depth analysis of the relationships between urban spatial organization, urban form and UF. Based on those results, the thesis provides the first elements of a spatial urban freight modelling approach. The modelling approach will enable the creation of a decision support tool able to identify homogeneous urban zones based on urban form, economic and political characteristics in order to offer the most suitable delivery solution to each zone of a city. Livraison du dernier kilomètre Distribution des colis Nouvelles organisations Approche spatiale Modélisation spatiale du fret urbain Last mile deliveries Parcel deliveries Innovative logistics organizations Spatial studies Spatial urban freight modeling 650
3	Das E-Lastenrad als Alternative im städtischen Wirtschaftsverkehr. Determinanten der Nutzung eines „neuen alten“ Fahrzeugkonzepts Gruber, Johannes 05 March 2021 (has links) Elektrifizierte Lastenfahrräder werden als ein Lösungsansatz für die wachsenden Herausforderungen des städtischen Wirtschaftsverkehrs gesehen. Fokus dieser Arbeit ist eine Abschätzung des Einsatzpotenzials dieses Fahrzeugkonzepts unter Betrachtung von konzeptionellen, verkehrlichen und wirtschaftlichen Aspekten. Als kumulative Dissertation enthält sie fünf Fachartikel, gruppiert zu drei Forschungsbeiträgen. Im ersten Forschungsbeitrag wird erörtert, wie erfolgversprechend das E-Lastenrad, eine Neuauflage des alten Konzepts Lastenfahrrad, in einem Markt mit ersten Anwendern (Kurierdienstleistung) ist. Die Auftragsstruktur im Stadtkuriergeschäft bietet ein substanzielles Marktpotenzial für E-Lastenräder, allerdings erschwert die Positionierung zwischen zwei etablierten Modi (Pkw und Fahrrad) den Markteintritt. Der zweite Teil der Analyse weitet den Blick auf alle Branchen und bietet eine strukturierte Beschreibung der verschiedenartigen Einflussfaktoren (Treiber und Hemmnisse), die auf die Lastenradnutzung im städtischen Wirtschaftsverkehr wirken. Als relevante Entscheidungskriterien konnten identifiziert werden: fahrzeugseitige Aspekte, Strukturen und Prozesse des adoptierenden Unternehmens, Einstellungen der Entscheider*innen, weiche Faktoren sowie regulative und räumliche Rahmenbedingungen. Der dritte Beitrag thematisiert die operative Eignung des E-Lastenrads, indem seine Fahrtzeiten einem Pkw gegenübergestellt werden. Bei Strecken bis zu 3 km sind beide Modi nahezu gleich schnell. Die Hälfte aller Fahrten bis 20 km Distanz würde bei einem Wechsel vom Pkw zum Lastenrad höchstens 2–10 min länger dauern (ohne Berücksichtigung der Parksuchzeit). Bereits kleine Änderungen an den Verkehrsbedingungen könnten noch bestehende Vorteile des Pkw spürbar verringern. Insgesamt erweitert die Arbeit maßgeblich das Wissen zu einem „neuen alten“ Fahrzeugkonzept, dem ein Potenzial zur Auflösung von bislang auf das Automobil hin ausgerichteten Systemen beigemessen wird. / Shifting trips to electric cargo bikes is one possible solution to deal with the growing challenges of urban commercial transport. This thesis combines conceptual, transport-related, and economic aspects as a foundation to assess the feasibility of this vehicle concept for freight and service trips. It contains five scientific papers, which provide three research contributions. The first contribution identifies the potentials of electric cargo bikes among first users (i.e., courier logistics services). Electric cargo bikes are an updated and re-envisioned version of freight bicycles. The features of point-to-point courier logistics assignments offer a substantial market opportunity for electric cargo bikes. However, being positioned between two established modes (i.e., car and bicycle) handicaps the market entry of cargo bikes. For the second contribution, the scope was widened to include all business sectors. A structured description is presented of the various determinants (i.e., drivers and barriers) affecting commercial cargo bike use. Among these were vehicle-specific factors, structures and practices of the company, attitudes of decision-makers, soft factors, regulatory frameworks, and spatial conditions. The third contribution explores the travel time differences between electric cargo bikes and cars for commercial trips. For trip distances of up to 3 kilometers, the travel times of both modes largely overlap. Half of all trips up to 20 kilometers would take only a maximum of 2 to 10 minutes longer by electric cargo bike (excluding the additional time for finding a parking spot). Small modifications in traffic could have considerable effects in reducing the current travel time advantages of cars. Consequently, this dissertation contributes towards the state-of-research by expanding the scientific knowledge of a type of vehicle that has the potential to disrupt car-dependent transportation systems. Wirtschaftsverkehr Fahrzeugkonzept Lastenrad Lastenfahrrad Verkehrsverlagerung Nachhaltiger Güterverkehr Nutzungsdeterminanten Treiber und Hemmnisse Machbarkeitsanalyse Nutzerakzeptanz Fahrzeugwahl Elektromobilität Nachhaltigkeitsinnovation Regressionsanalyse Empirische Forschung GPS-Datenanalyse Letzte Meile KEP Kurierdienstleistung Lieferverkehr Personenwirtschaftsverkehr Verkehrswende Urbane Mobilität Radverkehr Verkehrsgeographie Commercial Transport Vehicle Concept Cargo Cycle Electric Cargo Bike Freight Bicycle Mode Shift Sustainable Urban Freight Drivers and Barriers Influencing Factors Feasibility Study User Acceptance Vehicle Type Choice Electric Mobility Sustainability Innovation Regression Analysis Empirical Research GPS Data Analysis Urban Freight Last-Mile Deliveries City Logistics Courier Logistics Service Trips Urban Mobility Transport Geography 388 Verkehr 550 Geowissenschaften 380 Handel, Kommunikation, Verkehr 300 Sozialwissenschaften RB 10768 AR 14300 ddc:388 ddc:550 ddc:380 ddc:300

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