Uma das tarefas mais importantes do desenvolvimento pessoal, na adolescência e início da idade adulta, é a escolha de uma carreira. A fim de tomar uma decisão informada e autônoma, espera-se que a pessoa tenha um certo nível de maturidade. Com perspectiva desenvolvimentista, este estudo objetiva avaliar a maturidade para a escolha da carreira em adolescentes usuários de um serviço-escola de orientação profissional. Mais especificamente, este estudo visa: (a) descrever o perfil sociodemográfico dos clientes; (b) descrever o nível de maturidade; (c) verificar se o nível de maturidade varia de acordo com as características sociodemográficas (sexo, idade, escolaridade, escola pública ou privada e nível de escolaridade dos pais), com a modalidade de atendimento e a permanência no serviço de atendimento; (d) avaliar a evolução da maturidade dos usuários do serviço após a conclusão atendimento e (e) comparar o nível de maturidade dos clientes que concluíram o atendimento com o dos que não concluíram. Os dados originam-se dos registros das intervenções com 748 clientes, com idades entre 14 e 21 anos, realizadas no Serviço de Orientação Profissional de uma universidade pública no Estado de São Paulo, Brasil, no período de 2001 a 2006. O corpus de análise consiste em informações dos seguintes documentos: Registro da entrevista de triagem, Resumo do atendimento e Escala de Maturidade para a Escolha Profissional (EMEP). A análise dos dados foi realizada por meio de procedimentos estatísticos: análises descritivas, testes de hipóteses, modelo linear de efeitos mistos e construção de valores percentis para a amostra. A caracterização sociodemográfica dos clientes mostra a predominância de participantes do sexo feminino (69,39%), de alunos da terceira série do Ensino Médio (55,21%) e provenientes de escolas privadas (65,64%). Do total de usuários, 74,33% concluíram o atendimento e 89,71% participaram do atendimento em grupo. Os filhos de pais que concluíram o Ensino Superior prevalecem (56,70%), seguidos por aqueles cujos pais concluíram o Ensino Médio (31,80%). A maioria dos sujeitos classificou-se com nível de maturidade abaixo de médio na escala total (62,9%) e em três subescalas: determinação (70,99%), autoconhecimento (60,03%) e conhecimento da realidade (59,89%). Houve variações apontando nível médio de maturidade para as subescalas responsabilidade (50,67%) e independência (54,95%). A comparação da maturidade antes e depois da intervenção, com 492 adolescentes, mostrou evolução com resultados estatisticamente significativos para a maturidade total e subescalas (p <0,001) na amostra total, com exceção do sexo masculino na subescala responsabilidade e dos filhos de pais sem escolaridade formal nas subescalas responsabilidade e independência. Destacam-se resultados estatisticamente significativos na evolução da maturidade total, favoráveis ao sexo feminino e aos clientes que foram atendidos na modalidade individual. Os alunos de escolas particulares destacaram-se no conhecimento da realidade e os clientes que não concluíram a intervenção destacaram-se na subescala determinação, no início do processo. Os resultados mostram que a intervenção vocacional/profissional favoreceu o desenvolvimento da maturidade para a escolha da profissão. Este estudo espera contribuir para aprofundar a compreensão sobre o construto maturidade para a escolha da carreira e para a produção do conhecimento em avaliação de resultados de intervenções no domínio da Orientação Vocacional/Profissional. / One of most important tasks for personal development, in adolescence and early adulthood, is choosing a career. In order to make an informed and autonomous decision, the person is expected to have a certain level of maturity. According to the developmental approach, this study aims at assessing the maturity for career choice with adolescents attending a career guidance service. More specifically, this study aims at: (a) describing the clients socio-demographic profile; (b) describing their maturity level; (c) verifying whether their maturity level varies with the socio-demographic characteristics (sex, age, schooling level, public or private school and the parents schooling level), with type of attendance and adherence to attendance; (d) assessing the maturity progress of the service users after completing attendance; and (e) comparing maturity level of clients who had concluded attendance with that of the ones who had not concluded attendance. The data came from records of interventions with 748 clients, aged 14 to 21 years, carried out at the career guiding service of a public university in the state of São Paulo, Brazil, from 2001 to 2006. The corpus for analysis consists of information from the following documents: assessment interview, attendance record and Career Choice Maturity Scale (Escala de Maturidade para a Escolha Profissional, EMEP). Data analysis was done by statistics procedures: descriptive analysis, hypothesis tests, linear model of mixed effects, and construction of percent values for the sample. The socio-demographic characterization of clients shows the prevalence of female sex (69.39%), high school seniors (55.21%) and attending private schools (65.64%). Out of the total users, 74.33% had completed attendance and 89.71% had joined group attendance. Children of parents who had completed higher education prevail (56.70%), followed by those whose parents had finished high school (31.80 %). The maturity profile, when starting attendance, was below average (62.9%), divided into three subscales: determination (70.99%), self-knowledge (60.03%) and knowledge of reality (59.89%). There were variations for average level of maturity for the subscales responsibility (50.67%) and independence (54.95%). The comparison of maturity before and after intervention, with 492 adolescents, showed progress with statistically significant results for total maturity and subscales (p< 0.001) for the total sample, excepting the male sex in the responsibility subscale and the children of low schooling parents in the subscales responsibility and independence. Statistically significant results stand out for progress in total maturity, favoring the female sex and the clients who were attended individually. Knowledge of reality favored students from private schools before intervention. The clients who had not concluded intervention stood out in the determination subscale at the beginning of the process. The results show that career intervention favored the development of maturity for career choice. This study is expected to contribute for improving the comprehension about the construct maturity for career choice and for the production of knowledge about assessment of results of career guidance interventions.

The diploma thesis is focused on researching of impact of maturity of enterprise internal environment and business processes outside domain IS/IT on performing IT processes. The thesis is based on the coevolutionary theory from the authors Benbya and McKelvey. The author of this thesis uses maturity models Business Process Maturity Model (BPMM), Process and Enterprise Maturity Model (PEMM) and Control Objectives for Information and Related Technology (COBIT) 4.1 framework for information technology management. The diploma thesis is diveded into three main parts -- the theoretical part, the analytical and the research part. The diploma thesis contents a survey research. The outputs of the thesis could be used as a methodological tool for improving of IT process efficiency and performance.

The thesis deals with the possibilities of the quality information system assessment. The theoretical part of the thesis describes the information systems, explains the term quality in information systems and describes the methods of the IT processes maturity assessment. The implementation of selected methods of the IT process maturity assessment is the content of the practical part of the thesis. A questionnaire survey based on the selected methods was conducted in the SAINT-GOBAIN ADFORS CZ s.r.o. company. The survey was analyzed, the level of the Problem Management process maturity was defined and possible improvements of this process were suggested.

Nas últimas décadas o gerenciamento de projetos tem sido uma abordagem com acelerada difusão nas organizações e em diversos segmentos do mercado. Apesar de sua ampla divulgação e utilização, ainda é alto o índice de insucesso ou sucesso parcial na execução de projetos. Esse campo de estudo é recente, razão pela qual se questiona se esse índice é consequência da imaturidade das organizações na utilização dos conhecimentos, técnicas e habilidades dessa área. Este estudo, realizado a partir de pesquisa bibliográfica, tem como objetivo comparar e identificar as diferenças conceituais das metodologias Organizational Project Management Maturity Model (OPM3) e Kerzner Project Managemente Maturity Model (KPMMM) utilizadas para avaliação da maturidade em gerenciamento de projetos nas organizações. A comparação das metodologias OPM3 e KPMMM, com base em revisão bibliográfica, permite concluir que há complementaridade entre as duas abordagens. A pesquisa exploratória, referente à relação entre maturidade em gerenciamento de projetos e sucesso na realização dos empreendimentos, indicou um aumento na probabilidade de executar os projetos com sucesso com melhoria na maturidade da organização. A realização do estudo de caso, com aplicação da metodologia KPMMM para avaliar o nível de maturidade do gerenciamento de projetos existente numa companhia da rmvale, apontou a organização com nível três. O estudo de caso permitiu concluir, também, que uma primeira avaliação da maturidade do gerenciamento de projetos com essa metodologia é possível de ser realizada com base em pesquisa documental e foco no atendimento ou não das características de cada nível. O resultado indica oportunidades para aprimorar o nível de maturidade da organização pesquisada. A aplicação de questionário da metodologia KPMMM pode ser aplicado numa segunda avaliação, após implementar melhorias identificadas na abordagem documental para complementála. / Project management is an approach with accelerated diffusion in recent decades, in organizations and in various market segments. Despite its widespread dissemination and use, the rate of failure or partial success in executing projects is still high. This field of study is recent, because this there is a question if this index is a result of the organizations immaturity in the use of knowledge, techniques and skills in this area. This study, conducted from literature, aims to compare and identify the conceptual differences of the methodologies Organizational Project Management Maturity Model (OPM3) and Kerzner Project Management will Maturity Model (KPMMM) used for the evaluation of maturity in project management in organizations. The comparison of methodologies OPM3 and KPMMM based on literature review, have concluded that there are complementarities between the two approaches. Exploratory research on the relationship between maturity in project management and successful delivery of projects indicated that there was increased likelihood of successfully in executing projects with improved organizational maturity. The completion of the case study with application of KPMMM methodology to assess the maturity level of project management in a companys existing RMVale, evaluated the organization with level three. The case study conducted showed that an initial assessment of the maturity of the project management methodology with KPMMM, can be performed based on documentary research on the attendee or not the characteristics of each level, results indicating opportunities to enhance the level of maturity of the organization studied. The application of the questionnaire from methodology KPMMM can be applied to a second evaluation after implementing improvements in identifies with documentary approach to complement it.

Företag, oavsett storlek, vill idag följa den digitala transformationen och höja den digitala mognadsgraden för att kunna få effektivare resultat samt nå de konkurrensfördelar som digitaliseringen kan medföra. Små och medelstora företag, så kallade SMF:s, påverkas av de förändringar som digitaliseringen medför eftersom de får helt nya möjligheter att delta i den globala ekonomin jämfört med tidigare. Denna studie kommer att utforska den digitala mognaden bland små och medelstora företag samt identifiera företagens utmaningar och efterfrågade stöd för att nå högre mognad. Studiens metod utgår från ett explorativt angreppssätt med en kvalitativ forskningsmetod och använder sig av en abduktiv forskningsansats. Både en strukturerad och en semi-strukturerad intervju används för den empiriska datainsamlingen. I studien intervjuas sju respondenter från olika små- och medelstora företag. Studiens analys undersöker hur företagens digitala mognad och utmaningar ställer sig mot teorier rörande digitalisering, digital mognad och digitala mognadsmodeller. Diskussionen belyser att de mer mjuka värdena som ledarskap, strategi och visionsarbete samt kompetensutveckling är utmanande för små och medelstora bolag. Dessutom diskuteras att små och medelstora bolags förutsättningar och resurser påverkar deras upplevda utmaningar samt vilka stöd som efterfrågas för att höja den digitala mognadsgraden. Studien visar att små och medelstora bolag har olika utmaningar för att nå digital mognad, men att de har viljan att höja mognadsgraden. För att höja mognadsgraden förutsätts att de har egna kapaciteter eller kan få förutsättningar i form av stöd och hjälpmedel för att prioritera transformationsinsatser och anpassa struktur samt kultur internt. / Companies, regardless of size, want to follow the digital transformation and reach a higher level of digital maturity. Because they want to achieve more effective results and gain the competitive advantages of digital transformation. Small and medium-sized enterprises, SMEs, are affected by digitalization and they are given new opportunities to participate in the global economy compared to before. This study explores the digital maturity of small and medium- sized enterprises and identifies their challenges for reaching higher maturity. Furthermore, the study distinguishes what kind of support SMEs are in need of to be able to raise their maturity level. The study method is based on an explorative approach with a qualitative research method and uses an abductive research approach with two types of interviews in the data collection, structured and semi-structured interviews. In the study, seven respondents from different SMEs were interviewed. The study's analysis examines how the companies' digital maturity and challenges can be linked to theories regarding digitalization, digital maturity and digital maturity models. The discussion highlights that softer values such as leadership, strategy and vision, as well as competence and digital knowledge are challenging for SMEs. In addition, it is discussed that the resources of small and medium-sized enterprises affect the perceived challenges as well as the support needed to increase the digital maturity level. The study shows that small and medium-sized enterprises have different challenges for achieving digital maturity. However, they also have the will to increase the level of maturity. In order to increase the maturity level, they must have their own capacities or get the capacities with external support. Then they will be able to prioritize digital transformation efforts and adapt structure as well as culture internally.

As organizations grow larger, so does the information base of the organization, and the need to findimportant information increases along with it. However, many organizations are neglecting theimportance of information. Enterprise search lets users search for information in multiple informationrepositories from one single application, without having to know where the information resides. The focalfirm of this research, Findwise AB, is a Swedish IT consultancy firm specialized in delivering searchsolutions to its customers. It has been shown that not many organizations have a strategy for their internalwork with enterprise search. Therefore, Findwise wants to be able to deliver enterprise search strategies toits customers. Such a strategy would facilitate the customers’ development of their internal enterprisesearch management. However, this requires the ability to define an organization’s current and future statewith regard to enterprise search management, something that, up until now has not been possible.Therefore, the purpose of this study was to develop an enterprise search management maturity (ESMM)model, which Findwise’s consultants can use for assessing an organization’s current state, as well aspossible future state within enterprise search management. Through an extensive literature study, incombination with an empirical study consisting of a questionnaire and semi-structured interviews, theESMM model was developed. The themes of the identified maturity levels of enterprise searchmanagement are; knowledge, management, priority, standardization, and sustainability. It is concludedthat the parameters to evaluate on each of these maturity levels are the three parameters information,technology, and user. Each of these parameters consists of three specific factors to evaluate, providingguidelines for what to look at in an assessment. This will enable Findwise to define an organization’scurrent and future state within enterprise search management, as well as enable organizations to gain themost benefit out of their enterprise search solution. / När organisationer växer ökar även deras interna informationsmängd. I takt med detta, ökar även behovetav att finna relevant information inom organisationen. Tyvärr är detta något som ofta försummas avdagens organisationer. Enterprise search är en sökapplikation som möjliggör sökning i flera olikainformationskällor från endast en applikation. Detta innebär att istället för att söka igenom olikainformationskällor via separata sökfunktioner, behöver användare av en enterprise search-lösning endastgöra en enda sökning. Findwise AB är ett svenskt IT-konsultbolag som är specialiserade på att utvecklasådana enterprise search-lösningar. Ett stort problem är att organisationer ofta saknar ett konkretarbetssätt och en strategi för enterprise search. Detta leder till att det blir mycket svårt att dels realiseravärdet av söklösningen, men även till svårigheter med att definiera hur det interna arbetet kringsöklösningen bör se ut. På grund av detta vill Findwise kunna erbjuda sina kunder enterprise searchstrategier.En sådan strategi skulle underlätta kunders interna utveckling av styrprocesser för enterprisesearch. Detta kräver dock förmågan att definiera en organisations nuvarande och framtida tillstånd medavseende på styrningen av enterprise search, något som fram tills nu ej har varit möjligt. Således varsyftet med detta arbete att ta fram en mognadsmodell för utvärdering av styrprocesser för enterprisesearch. Denna mognadsmodell ska bistå Findwise-konsulter med ett verktyg för att definiera vilkenmognadsnivå en organisation befinner sig på i dagsläget, men även se var man vill befinna sig iframtiden. Från denna utvärdering kan sedan de aktiviteter identifieras, som behöver utföras för att uppnåett framtida mål och skapa en strategi för enterprise search. Denna rapport beskriver utvecklandet av ensådan mognadsmodell för styrning av enterprise search. Modellen utvecklades genom en kvalitativfallstudie på Findwise AB, där resultat från en enkät och semistrukturerade intervjuer utgör grunden förstudien. Fakta och diverse koncept har även grundats i teori. Resultatet blev en mognadsmodell beståendeav fem olika mognadsnivåer: kunskap, hantering, prioritering, standardisering och hållbarhet. Dessaanvänds för att utvärdera mognaden inom tre huvudområden av enterprise search: information, teknik ochanvändare. Inom varje område är tre olika faktorer identifierade, som bidrar med riktlinjer för vad manbör titta på vid en utvärdering av enterprise search. Modellen möjliggör för Findwise att kunna definieraen organisations nuvarande- och framtida tillstånd med avseende på styrning av enterpris search. Dessutom skulle en sådan modell möjliggöra för organisationer att få maximalt utbyte av sin enterprisesearch-lösning.

Background. Digital maturity is an important topic for the public sector to respond the higher demands on digital solutions. Only 46 percent of the public sectors has a clear digitization strategy. Different organizations have different levels of digital maturity fulfillment. There are several reasons why organizations are interested in increasing the digital maturity. In order to increase efficiency, degree of innovation, customer value, improve decision making through digital transformations. Employees are the most important resource for an organization’s digital transformation. That is the reason why the organization should ensure their employees’ level of digital maturity addition to organizational development. By studying the municipality’s digital maturity, it will contribute to a research on the digital maturity on an individual level form the employees’ perspective. Purpose. The purpose of this thesis is to contribute with knowledge about how municipal employee’s digital maturity appears and to access the factors that are important to consider while implementing new technology in the organization. The factors will contribute to practical applications that encourage a higher level of employees’ digital maturity. Method. Based on the purpose, a qualitative study has been conducted. Twelve municipal employees with different background, position, and gender were interviewed to collect empirical data for a larger perspective on the whole municipality and IoT, Internet of Things, has been used as an investigation tool for this study. The analysis of the empirical data was based on our own definition of digital maturity at an individual level, which was based on previous research. By using the definition and other theoretical sources, the empirical material has been analyzed. Analysis and conclusion. The result of the thesis unveiled that there is a huge variation of the digital maturity level on municipal employees regarding to IoT. The main categories that the digital maturity is based on are individual's attitude, knowledge and use of the technology. The study unveiled that there is an interplay between these three categories. The factors that affect thesis categories also have an impact on the digital maturity on an individual level as well. The factors with an impact on municipal employees’ digital maturity are: individual interest, work tasks, experience, manager or leader, digitization strategy and technical education. / Bakgrund. Offentliga sektorn behöver bli mer digitalt mogna för att bemöta högre krav på digitala lösningar, men det är endast 46 procent av offentliga sektorn som har en klar digitaliseringsstrategi för sin verksamhet. Olika organisationer har olika uppfyllandegrad av digital mognad, vissa organisationer är mer digitalt mogna än andra. Det finns flera motiv till varför organisationer är intresserade av att höja den digitala mognadsgraden i organisationen. Det är främst för att öka effektiviteten, innovationsgraden och kundvärdet samt för att förbättra beslutfattande inom organisationen och utveckla organisationen genom digital förändring. Eftersom människor är den viktigaste komponenten för en organisations digitala transformation ska ledningen se till att utveckla sina anställdas digitala mognad i takt med sin organisationsutveckling. Genom att studera digital mognad hos en kommunal verksamhet skall vår studie bidra till forskningen kring digital mognad med fokus på de anställdas perspektiv. Syfte. Syftet med studien är att bidra med kunskapsbildning kring hur kommunalanställdas digitala mognad ser ut samt vilka faktorer som är väsentliga att beakta hos de anställda i en kommunal verksamhet vid införandet av ny teknik. Faktorerna ska bidra till praktiska tillämpningar som främjar en högre nivå på de anställdas digitala mognad. Metod. Baserat på syftet har en kvalitativ studie genomförts. Tolv kommunanställda med olika bakgrund, position, befattning och kön intervjuades för att samla in empiriska data med ett större perspektiv över den kommunala verksamheten där IoT, Internet of Things, har använts som ett undersökningsverktyg. Analys av det empiriska materialet utgicks från författarnas egna definition av digital mognad på en individnivå som är baserad på tidigare forskningar. Med hjälp av definitionen samt andra teoretiska källor har det empiriska materialet analyserats. Resultat. Resultatet från studien visar att det finns en stor spridning på den digitala mognaden hos kommunanställda gällande IoT. Huvudkategorierna som utgör den digitala mognaden är individens inställning, kunskap och användning av tekniken. Studien visar att det finns ett tydligt samband mellan dessa tre kategorier. De faktorerna som i sin tur påverkar dessa kategorier, det vill säga påverkar den digitala mognaden hos de anställda i en kommunal verksamhet gällande IoT är individens personliga intresse, arbetsuppgifter, erfarenhet, chef eller ledare, strategi och teknisk utbildning.

Critical infrastructures are vital services, and attacks on such systems affect people's social and economic well-being. Therefore, operators of such services must have appropriate measures in place to handle IT-related incidents. However, reports show that organisations classified as Operators of Essential Services (OES) do not have appropriate measures to handle IT-related incidents. A case study approach is used in this study to test the usability and the applicability of Wahlgren's Escalation Maturity Model level within various public sector organisations in Sweden regarding their escalation and communication of IT-related incidents. A follow-up semi-structured interview is also conducted with employees at the technical level to determine if the current organisation's maturity level shortcomings are known across different organisational levels. The tool's maturity level scaling attributes are difficult to understand because all organisations in this study achieve the same level of maturity, even though there is a wide range of performance regarding the number of questions answered in the affirmative. The data output generated from the testing of the model can assist organisations in improving their incident escalation activities. However, the lack of precision of the model makes it challenging to apply in the public sector. The results reveal that all the five organisations obtained an escalation maturity level of zero (0), non-existent, regarding escalation of IT-related incidents. As a result, with the current model, the participating organisations will have a difficult task complying with the NIS Directive's security and notification requirements.

The aim of the diploma thesis Problems of the school immaturity through the eyes of the primary school teachers is to summarize in the theoretical part the existing knowledge of the literature on school maturity and school readiness and their controversy and then in the empirical part to find out what problems primary school teachers feel in this area and how they solves them. The work is divided into theoretical and practical part. The theoretical part summarizes the key findings on the chosen topic, the practical part presents its own qualitative research. The research was conducted in the form of semi-structured interviews with primary school teachers. The interviews were then transcribed and analyzed through grounded theory. The analysis of the interviews revealed that the experience of teachers with the school immaturity of primary school pupils is very diverse. Most often addressing teachers met with the inability to separate the child from the parents and deficiencies in communication skills. Most educators most often mentioned an individual approach to supporting children not sufficiently mature for school. It can be considered a negative phenomenon that most of the addressed schools do not have a preparatory program for future first-graders. As a suggestion for practice, I stated that...

In the fluctuating and competitive business world, the significance of Product Lifecycle Management is on the rise. It's becoming a pivotal strategy for organizations keen on preserving their market competitiveness. However, the practical execution of PLM often poses tangible difficulties. Even though businesses recognize the potential benefits of PLM, the challenges in its effective deployment tend to create hurdles, making the implementation process complex and formidable. This study centered on Tetra Pak applying a distinct framework and a statistical approach to assess the level of PLM maturity. Utilizing a quantitative research methodology, a survey tool that was specifically designed to be in line with this framework was adopted. The research carefully examined the PLM-related business dimensions and components, and the results ultimately revealed Tetra Pak’s overall PLM maturity levels. This method produced a thorough understanding of the company's PLM framework and uncovered potential areas that could use improvement. The findings from this study contribute to a wider comprehension of PLM's role in bolstering sustainability and competitiveness in the contemporary business landscape. The maturity framework, developed as part of this research specific to Tetra Pak, serves as a versatile instrument to steer PLM implementation. This framework assists businesses in adapting to shifting strategies, thereby helping them to maintain a competitive advantage in an ever-changing market.