This paper summarizes a panel discussion at the 15th International Conference on Business Process Management. The panel discussed to what extent the emergence of recent technologies including machine learning, robotic process automation, and blockchain will reduce the human factor in business process management. The panel discussion took place on 14 September, 2017, at the Universitat Politècnica de Catalunya in Barcelona, Spain. Jan Mendling served as a chair; Gero Decker, Richard Hull, Hajo Reijers, and Ingo Weber participated as panelists. The discussions emphasized the impact of emerging technologies at the task level and the coordination level. The major challenges that the panel identified relate to employment, technology acceptance, ethics, customer experience, job design, social integration, and regulation.

<p>Background: The modern world is frequently referred to as a world of knowledge. In today’s business the role of knowledge is gradually increasing. The problem of how to manage knowledge to gain efficiency and competitive advantage forced modern companies to think about Knowledge Management and its applications. However, many companies, and SMEs in particular, seem to be not so common to this process. </p><p>Purpose: Since SMEs experience various problems in their daily activities this research aims to make them aware about the potential obstacles in Knowledge Management process. Therefore, this study tries to identify the cultural patterns in Knowledge Management, by considering it as a process. </p><p>Delimitations: Considering the triangle in which corner stones are SMEs, national culture and Knowledge Management this research provides a limited scope on studied area. </p><p>Realization: This study reviews its theoretical assumptions and tests them on the example of two case companies. The empirical findings gathered in those companies enlighten the assumptions of the authors and provide a ground for the analysis. </p><p>Results: Focusing on the case of Turkish SMEs in Sweden the authors of this research were capable to confirm the theoretically driven assumption and to show the relation between the concepts of national culture, SMEs and Knowledge Management.</p>

Background: The modern world is frequently referred to as a world of knowledge. In today’s business the role of knowledge is gradually increasing. The problem of how to manage knowledge to gain efficiency and competitive advantage forced modern companies to think about Knowledge Management and its applications. However, many companies, and SMEs in particular, seem to be not so common to this process. Purpose: Since SMEs experience various problems in their daily activities this research aims to make them aware about the potential obstacles in Knowledge Management process. Therefore, this study tries to identify the cultural patterns in Knowledge Management, by considering it as a process. Delimitations: Considering the triangle in which corner stones are SMEs, national culture and Knowledge Management this research provides a limited scope on studied area. Realization: This study reviews its theoretical assumptions and tests them on the example of two case companies. The empirical findings gathered in those companies enlighten the assumptions of the authors and provide a ground for the analysis. Results: Focusing on the case of Turkish SMEs in Sweden the authors of this research were capable to confirm the theoretically driven assumption and to show the relation between the concepts of national culture, SMEs and Knowledge Management.

Engineering Consultants is a kind of knowledge-intensive services, needed to establish knowledge management mechanism in order to pile personal and company¡¦s property, increase employee¡¦s knowledge development and lift up everyone¡¦s ability to use knowledge property. Finally, providing the owner satisfy service and reach company¡¦s goal. At present, only a few of projects need foreign engineering consultants to guide the planning in Taiwan. Engineering consultancy services can be seen in the past few decades of human resource and technology training, and indeed hard work over the years. This study used depth-interview method, through observation and interviewed staff¡¦s experience, to explore the case company¡¦s current knowledge management structure, and we could understood knowledge acquisition, creation, accumulation and diffusion of the actual situation. List the following five recommendations for improvement, including 1.Organizational culture of mutual trust: implementation of knowledge-sharing needs the guidance of enterprise culture. 2.Emphasis on leadership: the establishment of a specialized management positions is very necessary, This position is called CKO in the West. 3.Perfect information systems: establish a sound information network is to achieve knowledge sharing knowledge management platform. 4.Human resource development: enterprises are to achieve knowledge sharing, must establish a contract similar to the market economy mechanism. 5.The right strategy: knowledge sharing is the premise and foundation of knowledge management.

Thesis (M.S.)--West Virginia University, 2003. / Title from document title page. Document formatted into pages; contains viii, 101 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 92-93).

This study focused on identification of success factors of strategy implementation in retail branches of a bank. The objective of this study was to identify and investigate the possible factors which influence successful implementation of strategic plans in a retail banking environment. In doing so, establish various factors that inhibit successful strategy implementation and explore approaches or best practices that could be adopted to facilitate effective implementation of strategic decisions. The data was collected through questionnaires distributed to the branch managers of the institution. 153 respondents out of a population of 615 participated in the study. The results showed that understanding one’s local market, knowing your customer, communication, leadership, culture-strategy alignment, resources-strategy alignment, rewards and tactical plan are the top success factors of strategy implementation within branches of this bank. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2013

Diss. Stockholm : Handelshögskolan, 2005.

International emerging markets, being a matter of interest for Multinational Corporations (MNCs), is regularly researched by scholars for better future understanding. In this regard Resource Base View (RBV) and Resource Management theories are regularly matched and further developed. However, this research paper takes the boundaries from emerging markets to consolidating yet dynamic high-tech markets where research efforts could not be traced to adequate level. This paper has taken theories of RBV, RBV on International Business(IB) and Resource Management. It compared its validation with empirical evidences derived from case study of two mobile telecom MNCs cases which started operating in Pakistan when industry was emerging but soon entered in consolidation stage as high-tech industries are dynamic in nature. An extended evaluation was made by analyzing impact of environmental dynamic factors on these specific MNCs in light of 'Resource Management Process &amp; Distinctions' which lead us to the following findings: Possessing good resource base is essential for MNCs during international ventures but the resource as core capabilities may not develop into competitive advantage if these resources are not structured, bundled and leveraged adequately as per industry dynamism, especially when industry is moving into consolidation phase. It is also learnt that MNCs may advantage from its head quarter's past set of experience. Yet at the same time subsidiary's locally controlled customization also benefits over all resource management process. Empirical findings of these cases gives us a good reason to consider 'shareholder's long-term vision/intensions' as well, being an important element in sustenance or success of such high tech MNCs. The research work opens further arenas for future studies such as comparison of conclusion and their generalization with other industries in same country or same industry in other countries with similar environmental dynamics.

The aim of the study is the characterization of process management in selected small and medium enterprises, review the level of the individual processes, influence processes to achieve strategic goals. The diploma thesis is divided into theoretical and application part. The theoretical part contains basic knowledges on process management. This information is obtained by the study of literature and scientific articles. The application part includes an analysis of process management, strategic policy goals, assessment of the processes influencing the goals. Both companies are compared. Appropriate recommendations for companies are proposed to basis of the comparison.

This paper summarizes a panel discussion at the 15th International Conference on Business Process Management. The panel discussed to what extent the emergence of recent technologies including machine learning, robotic process automation, and blockchain will reduce the human factor in business process management. The panel discussion took place on 14 September, 2017, at the Universitat Politècnica de Catalunya in Barcelona, Spain. Jan Mendling served as a chair; Gero Decker, Richard Hull, Hajo Reijers, and Ingo Weber participated as panelists. The discussions emphasized the impact of emerging technologies at the task level and the coordination level. The major challenges that the panel identified relate to employment, technology acceptance, ethics, customer experience, job design, social integration, and regulation.