Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2016-08-19T00:23:16Z No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) / Made available in DSpace on 2016-08-19T00:23:16Z (GMT). No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) Previous issue date: 2016-02-22 / This study addresses face-to-face communications in organizations according to different theoretical approaches. It considers the perspective of simultaneous occurrence of different forms of communication, since enterprises use different channels to interact with its various publics of interest. It takes into account the mediatization phenomenon, which restructures the way in which people relate with each other in contemporary society. The general aim of the research is to systematize roles that are potentially played in face-to-face interaction and to determine some of the circumstances that apply to its practice in organizations. Since this is a theoretical dissertation, bibliographical survey stands out as one of its main methodological procedures; analyses of empirical cases and a case study developed at Embrapa Pantanal constitute illustrative instances. The conclusion is that face-to-face communication occurs in enterprises simultaneously and combined with other communication channels, however, allowing practical and philosophical results as of yet scarcely explored. Only seldom is in person contact used strategically as a mechanism for establishing relationships, finding out the reaction of others and adjusting communications accordingly, linking corporate discourse to practice and evaluating the context within which interactions take place, which can be decisive for corporate communication. / Este estudo trata da comunicação face a face nas organizações sob diferentes abordagens teóricas. Considera a perspectiva da simultaneidade dos meios, já que as empresas utilizam diversos canais para dialogar com seus públicos de interesse. Leva em conta o fenômeno da midiatização, que reestrutura o modo como as pessoas se relacionam na sociedade contemporânea. O objetivo geral da pesquisa é sistematizar papeis potencialmente exercidos pela interação face a face e conhecer algumas circunstâncias que envolvem sua prática nas organizações. Por se tratar de uma tese teórica, a pesquisa bibliográfica se apresenta como um dos principais procedimentos metodológicos; análises de casos empíricos e um estudo de caso desenvolvido na Embrapa Pantanal constituem situações ilustrativas. Conclui-se que a comunicação face a face nas empresas ocorre de forma simultânea e combinada a outros canais de comunicação, porém, ela proporciona resultados práticos e filosóficos ainda pouco explorados. É rara a utilização estratégica de contatos presenciais como mecanismo para estabelecer relacionamentos, conhecer as reações alheias e ajustar a comunicação, aliar o discurso corporativo às práticas empresariais e avaliar o contexto onde se desenvolvem as interações, o que pode ser decisivo para a comunicação organizacional.

Magister Artium - MA / Social networking sites are used on a daily basis, to communicate with friends we have known for quite some time as well as make new friends from all over the globe - a global phenomenon. According to Aparicio (2011) the use of social networking sites have given way to a new “social dynamic” where friendships are formed with individuals from diverse backgrounds and geographical locations. Larsen (2007) continues to state that social network sites make for the creation of new friendships and the maintenance of new relationships. Using social networking sites to develop relationships provides us with new social skills, but through constant use of these sites we lose valuable interpersonal skills learnt through the use of face to face interaction (Aparicio, 2011). This thesis investigated the notion of social networking sites, specifically focusing on interpersonal relationships and language use within the networking context. The social networking site in question is that of Twitter, as majority of existing studies in this area focuses on the more popular Facebook. The main objective was to determine whether social networking sites, specifically Twitter, influence the development and maintenance of interpersonal relationships and language use. Participants included a group of 11 males and 11 females (22 in total), ranging from the ages of 17 to 33 and from different geographical locations (e.g. United Kingdom, South Africa, Tokyo, and so on). These participants frequently keep in contact with each other. Four ways in which Twitter has been adapted to emulate face to face communication have been found, namely: (1) the use of Paralinguistic and Prosodic Features to imitate speech, (2) Ustream, although not prominent within the data collected, is used to make up for the lack of face to face communication.This, however, is one-way; only one user provides a video link while those communicating with him or her (as there can be more than one) would type messages, (3) as expected a variety of shortenings can be found within the data collected. Shortenings imitate speech among the younger generation, and (4) participants make use of an informal register, as the most common type of relationship found on Twitter is that of friendships. Both strong and weak ties exist in the collected data; with weak ties being the majority. It is possible for weak ties to become strong ties. All online relationships start off as weak and gradually, over time, become strong ties. This is done through establishing trust between participants and communicating on a regular basis. Paolillo (1999) found that online relationships manifests as both weak and strong. However, “online ties are not ‘branded’ as weak ties” and these ties differ in quality; “those who have regular contact have strong ties and those with less frequent contact have weaker ties weak”. Social support is evident in the collected data and possible in online, textbased communication. In is manifested in four types of support, namely: instrumental, emotional, informational, and appraisal. The most common type of support found in the collected data is that of informational support. With regards to support activation strategies, most tweet fall under the ‘ask’ and ‘cry’ types of strategies. Also, considering the amount of emoticons found in the data, little or no emoticons were found in the activation strategies. There are also more indirect support activation strategies as opposed to direct. This could possibly be due to the fact that majority of the ties are ‘in the weak stage’. Textese has not been adapted in anyway; the same elements used by texters and IMers are used by tweeters, such as initialisms, phonetic spellings and contractions. Although present in the Twitter data, elements of textese did not occur as frequently as that found in e.g. Bieswanger’s (2007) and Thurlow’s (2003) studies; however more elements of Twitter language was found. If anything, the characteristics of textese are well-suited for Twitter; as shortened forms of words would make it easier for users to maintain a character count below the imposed limitation and it promotes the idea of writing quick and concise messages instead of filling message space with irrelevant content. With regards to the difference in the way male and female participants use language in terms of the linguistic characteristics of textese and the language unique to Twitter and the use of paralinguistic and prosodic features, it can be said that females tend to use these characteristics more than males do.

Background: The virtuality of teams has increased due to the emergence computer-mediated communication (CMC) tools in the last decades. The push of instant messengers (IM) in private life has also lead to a stronger influx in the professional context. Theories such as media-synchronicity theory or the computer-mediated communication interaction model have described the capabilities of CMC tools and indicated their usage in teamwork related contexts. In this realm, the transmission of social cues has always been a potentially important matter of discussion. Purpose: Relating to studies from Asia and research conducted at the beginning of the century, the impact of the use of IM as communication tools on knowledge sharing and teamwork performance in Germany shall be assessed. Method: A partial least square-structural equation model is developed and tested using a survey distributed via a snowball approach among professionals in Germany. Conclusion: The results show that there is a significant positive relationship between the use of IM and knowledge sharing, respectively teamwork performance through its influence on communication quality. However, there is also a negative impact on interactivity which negatively affects knowledge sharing. It is also indicated that interruptions do not seem to have a negative impact on teamwork performance as it was discussed and rejected in several previous studies. Emoticons as a transmitter of social cues have not demonstrated to be of significant importance for communication in a professional context as of now. IM use leads to a positive impact on the perception of communication quality. Overall, IM are on the way to become an important communication channel in teamwork tasks, but will mostly serve as a complementary means of communication.

Este trabalho tem como objetivo identificar e analisar as transformações que ocorreram na (1) atividade de blogar, (2) nas motivações para blogar e (3) nas relações estabelecidas nos blogs pessoais auto-reflexivos, aqueles divulgados pela mídia como “diários virtuais”. Neste estudo, o movimento gerado pela recursividade desses três elementos – motivações, práticas e relações – é chamado de “dinâmica relacional”. A partir da perspectiva de uma antropologia no ciberespaço, é realizado um estudo etnográfico em três blogs pessoais auto-reflexivos. Esta perspectiva antropológica considera as dimensões online e offline complementares e situa o pesquisador como um “nativo” do seu próprio campo de estudo, o ciberespaço. Assim, com base na análise de 1.137 posts, 2.078 comentários e na entrevista individual com as blogueiras, é feita uma “descrição densa” das dinâmicas relacionais dos blogs selecionados. Os resultados indicam que blogs pessoais auto-reflexivos não estão isentos de ações estratégicas, mesmo sendo um espaço para desabafar, meditar e livrar-se das tensões emocionais. Também mostram que características específicas dos blogs pessoais autoreflexivos favorecem o surgimento de sentimentos como afinidade e cumplicidade entre blogueiros e leitores. Mas, à medida que essas relações ganham intimidade, passam ser estabelecidas em outros meios mais responsivos que os blogs – como e-mail, telefone e encontros face a face – e mais fáceis de serem atualizados, como sites de redes sociais e plataformas de micropostagem. / This work aims to identify and to analyze the changes that occurred in (1) blogging activity, (2) motivations for blogging, (3) and relationships established in autoreflexive personal blogs, which are disclosed by the media as “online diaries”. In this study, the movement generated by the recursion of these three elements – motivations, practices and relations – is called “relational dynamics”. By adopting the perspective of anthropology in cyberspace, an ethnographic study is conducted in three autoreflexive personal blogs. This anthropological perspective considers the complementary of online and offline dimensions and it also situates the researcher as a “native” of his own field of study, the cyberspace. Thus, based on analysis of 1,137 posts, 2,078 comments and individual interviews with the bloggers, a “thick description” of the relational dynamics of selected blogs is conducted. The results indicate that autoreflexive personal blogs are not exempt from strategic actions, even being a space to let off steam, to muse and release emotional tensions. The results also show that specific characteristics of autoreflexive personal blogs promote the emergence of feelings such as affinity and complicity between bloggers and readers. However, as these relations become more intimate, they are being established in other media more responsive than blogs – such as e-mail, telephone and face to face meetings – and easier to be updated, as social networking sites and microposting platforms.

Este trabalho tem como objetivo identificar e analisar as transformações que ocorreram na (1) atividade de blogar, (2) nas motivações para blogar e (3) nas relações estabelecidas nos blogs pessoais auto-reflexivos, aqueles divulgados pela mídia como “diários virtuais”. Neste estudo, o movimento gerado pela recursividade desses três elementos – motivações, práticas e relações – é chamado de “dinâmica relacional”. A partir da perspectiva de uma antropologia no ciberespaço, é realizado um estudo etnográfico em três blogs pessoais auto-reflexivos. Esta perspectiva antropológica considera as dimensões online e offline complementares e situa o pesquisador como um “nativo” do seu próprio campo de estudo, o ciberespaço. Assim, com base na análise de 1.137 posts, 2.078 comentários e na entrevista individual com as blogueiras, é feita uma “descrição densa” das dinâmicas relacionais dos blogs selecionados. Os resultados indicam que blogs pessoais auto-reflexivos não estão isentos de ações estratégicas, mesmo sendo um espaço para desabafar, meditar e livrar-se das tensões emocionais. Também mostram que características específicas dos blogs pessoais autoreflexivos favorecem o surgimento de sentimentos como afinidade e cumplicidade entre blogueiros e leitores. Mas, à medida que essas relações ganham intimidade, passam ser estabelecidas em outros meios mais responsivos que os blogs – como e-mail, telefone e encontros face a face – e mais fáceis de serem atualizados, como sites de redes sociais e plataformas de micropostagem. / This work aims to identify and to analyze the changes that occurred in (1) blogging activity, (2) motivations for blogging, (3) and relationships established in autoreflexive personal blogs, which are disclosed by the media as “online diaries”. In this study, the movement generated by the recursion of these three elements – motivations, practices and relations – is called “relational dynamics”. By adopting the perspective of anthropology in cyberspace, an ethnographic study is conducted in three autoreflexive personal blogs. This anthropological perspective considers the complementary of online and offline dimensions and it also situates the researcher as a “native” of his own field of study, the cyberspace. Thus, based on analysis of 1,137 posts, 2,078 comments and individual interviews with the bloggers, a “thick description” of the relational dynamics of selected blogs is conducted. The results indicate that autoreflexive personal blogs are not exempt from strategic actions, even being a space to let off steam, to muse and release emotional tensions. The results also show that specific characteristics of autoreflexive personal blogs promote the emergence of feelings such as affinity and complicity between bloggers and readers. However, as these relations become more intimate, they are being established in other media more responsive than blogs – such as e-mail, telephone and face to face meetings – and easier to be updated, as social networking sites and microposting platforms.

Submitted by Clebson Anjos (clebson.leandro54@gmail.com) on 2016-02-18T17:02:27Z No. of bitstreams: 1 arquivototal.pdf: 3613505 bytes, checksum: 3b9882964a96d1291d0978413111cdfa (MD5) / Made available in DSpace on 2016-02-18T17:02:27Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 3613505 bytes, checksum: 3b9882964a96d1291d0978413111cdfa (MD5) Previous issue date: 2011-09-30 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / In this essay we analyze the journalistic blogs from the particularities of the interactions between author/reader of blogs, identifying how the information is built, what are the new routines of production in the device blog. We contextualize our empirical object in the dimension of journalism as a historical partner experience, which has great importance in the context of civilization, and also in the processes of formation of sociability and citizenship. We start from some theoretical assumptions that involve the role of technology; the reconfiguration of journalism from the social computerization enhanced by the internet and social networks. The "Viomundo" Blog and "Luis Nassif" blog On-line are empirical objects of this research. Our investigations aim to assess how the device blog operates in the construction of information, from the author/reader interaction, showing that this relationship sets up a new journalistic reality, whose trademark lies in the commitment to the democratization of information and social communication. / Nesta dissertação buscamos analisar os blogs jornalísticos a partir das especificidades das interações entre autor/leitor dos blogs, identificando de que modo as informações são construídas e quais as novas rotinas de produção dessas informações no dispositivo blog. Contextualizamos o nosso objeto empírico na dimensão do jornalismo como uma experiência sócio-histórica, que possui grande importância no âmbito da civilização, e também nos processos de formação da sociabilidade e da cidadania. Partimos de alguns pressupostos teóricos que envolvem o papel da tecnologia; a reconfiguração do jornalismo a partir da informatização social potencializada pela internet e pelas redes sociais. O Blog Viomundo e o Blog Luis Nassi On-line são os objetos empíricos desta pesquisa. Nossas investigações pretendem apreciar como o dispositivo blog atua na construção da informação, a partir da interação autor/leitor, mostrando que essa relação se configura numa nova realidade jornalística, cuja marca registrada reside no empenho da democratização da informação e da comunicação social.

Diploma thesis mainly deals with the phenomenon of the Internet in mening of its communication paradigm. It tries to describe and explain the function of Internet communication, to differentiate and describe the basic principles of communication on the Internet, defining the concept of virtuality and finally find a relationship between interpersonal and mediated communication. The larger section will be devoted to pedagogical communication and conclusion of the work will draw the consequences of online communication on communication in education.

Jag undersöker chattmeddelandet i forumet Facebook Messenger för att se om jag kan finna mönster i de språkliga egenskaper som återfinns. Jag undersöker om egenskaperna innehar mest talspråkliga eller mest skriftspråkliga egenskaper, alternativt om egenskaperna kan anses vara unika för internetchatt. Syftet är att betrakta om chattspråk kan anses vara en självständig varietet i svenska språket.   Materialet består av chattkonversationer från tio informanter födda på 1990-talet samt sju informanter födda på 1960-talet. Genom att söka språkliga mönster hos två olika åldersgrupper går det att belysa huruvida konventionella språkegenskaper i chatt kan vara en generationsfråga. Jag använder en kvantitativ innehållsanalys för att analysera mitt material då jag har valt att kvantifiera de chattspråksegenskaper som jag har funnit. Jag har kvalitativa inslag i min analys för att ha möjlighet att tolka mitt resultat.   Det går att finna mönster i informanternas chattspråk. Det är vanligt att informanter brukar två utropstecken på rad, ”!!”, när de vill betona något i sitt meddelande. Det är också vanligt att utelämna information från chattmeddelanden: framförallt subjektspronomen eller prepositioner.   Det finns skillnader åldersgrupperna emellan. De yngre informanterna brukar många emoticoner medan de äldre gör det vid enstaka tillfällen. De yngre informanterna brukar emoticoner som satsavdelare – i stället för punkt och kommatecken – medan de äldre skriver enligt mer formella skriftspråksnormer. De äldre informanterna skriver ofta inledningar och avslutningar på sina meddelanden vilket de yngre inte gör.   Chattspråk, eller internetspråk, kan sägas vara en självständig språkvarietet även om de flesta språkliga egenskaperna inte är genuint nya. Verksamheten för kommunikation styr språket. Syftet med var och varför människor skriver till varandra har förändrats på grund av internet, vilket påverkar språket.

This thesis examines and measures differences in effciency between L1- and L2 language use for solving referential problems. Quantitative measures used in the study were time and error frequency. Qualitative measures, such as how the tasks and the participants own performance were experienced, were measured by an post interview and two questionaires. Two different tasks, a sorting task and a construction task, in which each informant was given the role as a constructor or instructor, were used for data gathering. A total of 20 dyads, divided in two language groups (English and Swedish) participated in the study. The results show large differences between the two language groups in respect to time for solving the two tasks. For the construction task, these were mainly due to different communication strategies used for error handling. In the sorting task a clear learning effect can be observed for the L2-groups which, in effect, makes the L2 users solve the sorting task almost as fast as the L1 groups, after an initial learning period. However, the informants in the L2 groups generally referred to the objects used in this task by describing peripheral characteristics of these objects. They also showed more signs of uncertainty and hesitation in the actual dialogue situation. However, no differences in error frequency could be found between the two language groups. Differences in role-taking between the language groups were also made apparent in the study. These differences became especially clear for the L2 groups in the construction task.

Aprendizagem cooperativa através de comunicação mediada por computador está se tornando acessível a um grande número de pessoas e, como parte integral do ambiente do aluno interligado a grupos, é uma área de importância para pesquisa e prática em educação. A pesquisa reportada neste estudo explora e descreve os efeitos da comunicação mediada por computador, evidenciando atividades cognitivas e cooperativas. A interação não presencial foi investigada com o suporte ferramenta computacional e Groups, tendo como domínio de aplicação as disciplinas SEP 5744 - Sistemas de Apoio à Decisão e SEM 210 - Análise de Sistemas II, do curso de Engenharia de Produção Mecânica da Escola de Engenharia de São Carlos - USP. O estudo foi dirigido para métodos de pesquisas em análise qualitativa de conteúdo de comunicação, pois em aprendizagem cooperativa, interação verbal entre pares é o agente fundamental através do qual ocorre atividade cognitiva. A facilitação cognitiva interpessoal pode crescer como um elo essencial entre comportamento verbal em discussões de pares e a construção social do conhecimento. / Cooperative learning through computer mediated communication is becoming accessible to greater number of people and, as a integral part of linked student\'s environment, is an emergent area of importance for researching and practice in education. The research reported in this study explores and describes the effects of Computer Mediated Communication evidencing cognitive and cooperative activities. The not presencial interaction was investigated with the support of eGroups computational tool, having as dominity of application the SEP 5744 -Decision Support Systems and SEM 210 - Systems Analysis II courses, of Production Mechanics Engineering Program. The study was directed to research methods involving the content\'s qualitative analysis of communication, since in cooperative learning, verbal interaction among peers is the fundamental agent through which cognitive activity occurs. Interpersonal cognitive facilitation may arise as an essential link between verbal behavior in peer\'s discussions and the social construction of knowledge.