This thesis is a case study of three virtual communities for parents of children with special needs in Taiwan. The main focus of this research was on understanding the role that virtual communities play in providing support for parents. This study addressed the following research questions: How do virtual communities provide support for parents of children with special needs in Taiwan? What motivates Taiwanese parents of children with special needs to search for support through virtual communities? How does the support provided through virtual communities impact the relationship between Taiwanese parents of children with special needs and professionals? This thesis constructs an analytical framework that helps in understanding the concept of support in virtual communities for parents of children with special needs. Employing this framework identified three broad types of support: informational support, advocacy, and emotional support. In this study, informational support included parenting skills, advice, and access to services; advocacy referred to articulating needs and rights; and emotional support included solidarity, increased self-esteem, acceptance, and affirmation. All three virtual communities were established by parents; two are managed by parents, and one is managed by a professional. Web-based observations were conducted in each virtual community from November 2014 to December 2015. Semi-structured interviews were held with 14 parents, 7 professionals, and 6 administrators and concentrated on experiences of, and motivations for, seeking and providing support through virtual communities. The analytical framework was used to identify broad themes in the data. A thematic analysis was employed to look across the cases to identify commonalities and differences, and finally, a systematic analysis borrowing from social network analysis was used to map the interactions among the participants. The main findings of this study indicate that information and support related to parenthood and parenting skills was easily accessed through virtual communities. Parents were found to join together to share their experiences of parenting, comfort one another, and advocate for their needs through the virtual communities. The parents occasionally excluded members of the community to ensure that all members shared similar parenting values. In addition, parents are beginning to gain control of knowledge and their relationships with professionals through virtual communities. This paper's main contributions to knowledge are as follows: (1) Virtual communities allow parents to redefine themselves in ways that they believe are publicly acceptable. (2) Parents are using virtual communities to exercise power to renegotiate their identity and obtain resources. (3) Parents are also starting to alter the power relationships between themselves and professionals.

Esta Dissertação analisa de que forma as necessidades e expectativas dos servidores públicos estatutários da Secretaria Municipal de Obras e Viação da cidade de Porto Alegre (SMOV) se manifestam no seu ambiente de trabalho, e de que forma elas contribuem para a motivação dos funcionários que atuam nesta secretaria. Esta pesquisa qualitativa, um estudo de caso de caráter exploratório, teve como base teórica para análise dos dados a Teoria da Hierarquia das Necessidades, de Maslow, e a Teoria da Expectância, de Vroom. Vinte e uma entrevistas estruturadas foram feitas na própria SMOV, e os resultados analisados através do método de análise de conteúdo, com a utilização de dez categorias, que permitiram a compreensão de como se manifestam as necessidades e expectativas dos funcionários da SMOV, e de que forma suas necessidades e expectativas afetam a sua motivação para trabalhar diariamente Os resultados demonstram pouca motivação para trabalhar fruto das necessidades por parte dos entrevistados, em abordagem da Teoria da Hierarquia das Necessidades, de Maslow, assim como demonstram a percepção da falta de recompensas desejáveis pela realização de tarefas não rotineiras, e a percepção de não serem recompensados pelas tarefas rotineiras, em abordagem da Teoria da Expectância, de Vroom. A falta de política de Recursos Humanos que valorize o desempenho dos funcionários foi um problema percebido, e que deve ser corrigido a fim de elevar a produtividade da secretaria de forma geral, reduzindo seus altos índices de funcionários afastados e de reclamações de usuários. / This thesis examines in which ways the needs and expectations of the statutory civil servants from Secretaria Municipal de Obras e Viação (SMOV) from Porto Alegre’s city, are manifested in their work environment and in which ways this contributes to the motivation of the servants who works in this Secretaria. This qualitative survey, a exploratory case study, had the theoretical basis for data analysis, the Theory of Hierarchy of Needs, from Meslow, and the Theory of Expectancy, of Vroom. Twentyone structured interviews were carried out in SMOV, and the results analized through the content analysis method, utilizing tem categories. This allows the understanding to how the spectations and needs of the SMOV employees manifest, and the way their needs and expectations affect their motivation to work daily The results show little motivation to work, due the needs of the interviewed, according the Theory of Hierarchy, from Maslow. Also they show the perception of the lack of fair rewards for the non usual tasks, and de perception of not be rewarded for the usual tasks, according the Theory of Expectancy, of Vroom. The lack of Human Resources Policies that valorize the performance of the clerks was a problem noticed, and shall be corrected in order to increase the productivity of the SMOV in a general form, improving its high levels of employees away and the complaints of its users.

Thesis deals with the needs of disabled people in tourism. Disabled people have the biggest problems with their mobility. In the Czech Republic is more than one million people with disabilities, over half a million of body disabilities. The work is focused on wheelchair users because if all barriers for wheelchair people are removed there will be no more barriers for anyother disabled people with mobility problems. Attention is paid to three basic fields of tourism, which are accommodation, catering and transportation. The main part of the thesis is to describe the legislation that deals with the solution of the barriers with which the disabled meet almost daily, also when traveling. And another important part of this thesis is a questionnaire made with wheelchair users of all ages and sexes.

O transplante de fígado é considerado um dos procedimentos mais complexos da medicina moderna. O ensino do paciente é relevante no contexto da saúde e pode contribuir para o sucesso do tratamento. Dentre as atividades do enfermeiro, ressalta-se o papel de educador. No período pós-operatório de transplante de fígado, este profissional deve implementar intervenções educativas direcionadas para o preparo do paciente no enfrentamento das mudanças no estilo de vida, decorrentes de procedimento cirúrgico complexo. Para tal, o primeiro passo consiste no conhecimento das necessidades de informação indicadas pelos receptores de transplante de fígado. O objetivo geral do estudo foi avaliar as necessidades de informação de receptores de transplante de fígado em atendimento ambulatorial em hospital público. A amostra foi composta por 92 receptores de transplante de fígado atendidos em ambulatório de hospital público do interior do Estado de São Paulo. A coleta de dados ocorreu no período de fevereiro a junho de 2014, por meio da aplicação de instrumento adaptado. Os principais resultados da pesquisa indicaram que a maioria dos receptores de transplante de fígado era do sexo masculino (77,17%) e casada (76,09%). A idade média foi de 54,48 anos, a média de anos de estudo foi de 9,02 anos, sendo 70,65% dos receptores moradores na zona urbana. Dos 92 participantes, 46,74% estavam aposentados e 26,09%, afastados de suas atividades laborais e 36,96%, com renda familiar entre dois e três salários-mínimos. Em relação às características clínicas, observou-se que 47,83% dos receptores eram do grupo sanguíneo tipo O, 72,83% tinham escore MELD entre 20 e 29 pontos, 41,30% estavam com cirrose de etiologia viral (B ou C). Dos 92 pacientes, 45,65% tinham IMC entre 18,50 e 24,99 Kg/m2 (peso normal) e 33,70% estavam acima de 25 Kg/m2 (sobrepeso). A média de dias após o transplante foi de 1.508,85 dias, o tacrolimus era empregado como terapia medicamentosa de imunossupressão principal em 36,96% dos receptores e era associado ao micofenolato sódico em 38,04% dos pacientes. As necessidades de informação que obtiveram as médias maiores foram: sugestão de assunto no 3 (média 5,35) refere- se aos sinais e sintomas de complicações (rejeição, infecção, diabetes, hipertensão arterial, entre outras) agrupada na categoria manejo das potenciais complicações; sugestão no 2 (média 5,29) relativa aos efeitos colaterais e cuidados sobre medicamentos (categoria manejo dos medicamentos) e sugestão no 14, alimentação segura após o transplante (média 4,53), também agrupada na categoria manejo das potenciais complicações. Os resultados evidenciados oferecem subsídios sobre o perfil sociodemográfico e clínico de receptores de transplante de fígado na realidade nacional, bem como das necessidades de informação, as quais podem auxiliar o planejamento de intervenções educativas direcionadas para o processo de transplante de fígado, para principalmente melhorar a qualidade da assistência, a adesão ao tratamento e a prevenção de complicações após o transplante / Liver transplantation is considered one of the most complex procedures in modern medicine. The patient education is relevant in the context of health and may contribute to the success of treatment. Among the activities of nurses, the role of educator is highlighted. In the postoperative period of liver transplantation, this professional must implement educational interventions directed to the preparation of the patient in coping with changes in lifestyle resulting from complex surgical procedure. For this, the first step consists in the identification of information needs indicated by liver transplant recipients. This study aimed to assess the information needs of liver transplant recipients in outpatient treatment at a public hospital. The sample consisted of 92 liver transplant recipients assisted in outpatient clinic at a public hospital in the state of São Paulo. Data collection was performed from February to June 2014, through the application of the adapted instrument. The main results indicated that most liver transplant recipients were male (77.17%) and married (76.09%). The average age was 54.48 years, the average years of schooling was 9.02; and 70.65% of recipients lived in the urban area. Of the 92 participants, 46.74% were retired, 26.09% were on leave from work and 36.96% had incomes between two and three minimum wages. Regarding clinical characteristics, 47.83% of recipients were type O blood group, 72.83% had MELD scores between 20 and 29 score points, and 41.30% had cirrhosis of viral etiology (B or C). Of the 92 patients, 45.65% had a BMI between 18.50 to 24.99 Kg/m2 (normal weight) and 33.70% greater than 25 Kg/m2 (overweight). Average days after the transplantation was 1508.85 days, the tacrolimus was used as the primary immunosuppression drug therapy in 36.96% of the recipients, and associated with mycophenolate sodium in 38.04% of the patients. Information needs with the highest averages were: suggestion of topic no 3 (5.35) which refers to the signs and symptoms of complications (rejection, infection, diabetes, hypertension, etc.), grouped in the category management of potential complications; suggestion no 2 (5.29) related to the side effects and care of medicines (category management of medicines); and suggestion no 14, safe food after transplantation (4.53), also grouped in the category management of potential complications. The results show subsidies on the sociodemographic and clinical profile of liver transplant recipients in the national reality and the information needs which may assist the planning of educational interventions directed to the process of liver transplantation, mainly aiming to improve quality of care, adherence to treatment and prevention of complications after transplantation

Esta dissertação de mestrado insere-se no contexto da análise de desempenho técnico construtivo de edifícios. O objetivo é sistematizar informações qualitativas e quantitativas para subsidiar o programa de necessidades de projetos de laboratórios de química do ensino superior, para atendimento das demandas correntes de segurança e habitabilidade desses ambientes. A pesquisa parte de uma revisão bibliográfica em bases nacionais e internacionais sobre análise de desempenho de edifícios habitacionais (ABNT NBR 15575/2008) e particularmente, do programa de necessidades das instalações laboratoriais em edifícios do ensino superior. O trabalho de campo é realizado por meio da metodologia do estudo de caso único nos laboratórios do edifício do Instituto de Química da Universidade de São Paulo, onde foram levantados e analisados os padrões de uso do edifício, os usuários e suas necessidades e expectativas. O produto resultante desta análise e do confronto com as referências de desempenho será a relação de requisitos e critérios que podem ser utilizados na elaboração de programa de necessidades e em soluções de projetos de instalações laboratoriais de maneira responsável e consciente. / This masters degree dissertation is inserted in the context of a technical constructive building development analysis. The objective is to systematize qualitative and quantitative information, in order to subsidize the necessities of higher education chemical laboratories project, to accomplish the current demands for safety and habitability of these environments. The research is based on a bibliographical revision of national and international sources, related to the analyses on the development of habitational buildings (ABNT NBR 15575/2008) and program elements linked especially to the laboratorial installations in buildings of higher education. The field work is done based on the unique case study methodology in the laboratories of the Chemistry Institute of the University of São Paulo (IQUSP), where the usage standards of the building, and users necessities and expectations have been gathered and analyzed. The product resulting from this analysis and from the confrontation with the performance standards will be the requirements inventory and the criteria that should be utilized in the elaboration of the program of needs and as solutions to laboratorial installations projects, in a responsible and conscious approach.

Made available in DSpace on 2016-04-28T14:59:41Z (GMT). No. of bitstreams: 1 2005- Karen Purper Freitas.pdf: 396963 bytes, checksum: ecb94bd66fc5f0fe7dbc0c88ebb4093e (MD5) Previous issue date: 2005-08-01 / This study was carried out in the sector of goat culture of the UFRRJ where two experiments were performed to evaluate some nutritional strategies to raise more economically the goat kids. In the first experiment the daily weight gain (DWG) was measured in four animals groups that received goat milk, cow milk, cow milk plus soybean oil and cow milk plus soybean oil and Saccharomyces cerevisiae. In this study, the DWG and the weaning age was, respectively, 0,162, 69; 0,161, 72; 0,156, 78 and 0,156, 77. All results were satisfactories and did not differ statistically; but the use of the pure cow milk was the more economic treatment. The second experiment compared the traditional scheme of feeding (1,5 kg milk/day) and the milk offered according the energetic needs of animals (variable amount of milk/day). The DWG did not differ among the treatments (0,140 and 0,156 kg/day) and the weaning was done at 76 and 79 days, respectively. The group that received milk based on energetic demands given an economy of 20 L/animal. From this experiments, is possible to conclude that the goat kids can be raised on pure cow milk and the daily amount of milk can be offered based on its energetic needs. / Este trabalho foi realizado no Setor de Caprinocultura da UFRRJ, onde foram desenvolvidos dois experimentos para avaliar o manejo alimentar para cabritos, durante a fase de aleitamento, que fosse satisfat?rio nutricional e economicamente. O primeiro experimento comparou a oferta de leite de cabra com a oferta de leite de vaca, leite de vaca adicionado com ?leo de soja e o leite de vaca enriquecido com ?leo de soja e Saccharomyces cerevisiae. Neste estudo, o ganho m?dio de peso di?rio foi de 0,162, 0,161, 0,156 e 0,156 kg e a idade ao desaleitamento aos 69, 72, 78 e 77 dias, respectivamente. Todos os resultados foram satisfat?rios e similares estatisticamente; por?m, quando se utilizou o leite de cabra, leite de vaca com ?leo de soja e o leite de vaca com ?leo de soja e Saccharomyces cerevisiae, houve um gasto adicional de 1,8, 1,12 e 1,14 vezes ?quele verificado com a utiliza??o do leite de vaca. No segundo experimento foi comparado o aleitamento tradicional (1,5 kg de leite/dia) com o aleitamento de acordo com as necessidades energ?ticas dos animais (quantidade vari?vel de leite). Os animais que receberam o tratamento tradicional tiveram ganho de peso m?dio de 0,156 kg/dia, n?o diferindo do tratamento que recebeu a quantidade vari?vel de leite, que teve ganho de peso m?dio de 0,140 kg/dia. O desaleitamento foi feito, em m?dia, aos 76 e aos 79 dias, respectivamente. Os animais que receberam quantidades vari?veis de leite ingeriram em m?dia, menos 20 litros de leite durante o per?odo de aleitamento. Considerando os resultados, o melhor aleitamento foi feito com leite de vaca sem aditivos e utilizando a quantidade de leite variando de acordo com as necessidades energ?ticas dos cabritos.

Pessoas com transtornos psicóticos enfrentam mudanças e limitações na vida cotidiana. Suas necessidades podem ser complexas e envolver vários tipos e níveis de cuidados. A avaliação sistemática das necessidades de usuários dos serviços de saúde é importante para a organização dos serviços e para estabelecer propostas individualizadas de tratamento. A avaliação de necessidades de usuários de serviços de saúde mental tem sido utilizada em vários países, mas ainda não é rotineira no Brasil. A CAN avalia necessidades em 22 domínios que envolvem diversas necessidades de ajuda, como problemas com moradia, alimentação, sintomas psicóticos, saúde física e outros. OBJETIVOS: Traduzir e adaptar a versão brasileira da CAN para pesquisa (CAN-R), e avaliar a sua confiabilidade entre avaliadores, em uma amostra de casos incidentes de psicoses funcionais na cidade de São Paulo. MÉTODO: Foram selecionados aleatoriamente participantes do \"Estudo de casos incidentes (primeiro contato com serviços de saúde) de psicoses funcionais no Brasil\", no qual este estudo está inserido. Os critérios de inclusão foram: contato pela primeira vez com serviços de saúde no período do estudo, diagnóstico de esquizofrenia, outras psicoses do espectro da esquizofrenia, mania ou depressão psicótica (DSM-IV); idade entre 18 e 64 anos; residir em determinadas regiões geográficas da cidade de São Paulo. A versão da CAN, traduzida e adaptada para o português pelo grupo de pesquisadores do estudo de casos incidentes, foi aplicada aos participantes do estudo por cinco auxiliares de pesquisa. Posteriormente um avaliador cego em relação às avaliações realizadas pelos auxiliares de pesquisa realizou a pontuação da escala de modo independente, utilizando fitas com a gravação das entrevistas. As pontuações das entrevistas realizadas pelos assistentes de pesquisa foram comparadas com as pontuações do avaliador independente utilizando-se o coeficiente kappa e o coeficiente de correlação intraclasse (CCI). RESULTADOS: Cinqüenta e dois sujeitos foram incluídos no estudo. Cinqüenta e dois por cento eram mulheres, a maioria dos participantes estava na faixa etária entre 18 e 39 anos, tinha no máximo oito anos de estudo e diagnósticos de esquizofrenia ou outros transtornos mentais do espectro da esquizofrenia. A confiabilidade entre avaliadores para os 22 domínios da escala foi substancial, quase perfeita ou total para 19 (87%) domínios. A confiabilidade para o total de necessidades, avaliada através do ICC, foi 0,95 (IC95% 0,90 - 1,00). CONCLUSÕES: A CAN mostrou boa aplicabilidade e reprodutibilidade segundo avaliação de profissionais de saúde mental com indivíduos em um primeiro episódio psicótico. O uso de instrumentos padronizados como a CAN em serviços de saúde mental no Brasil deve contribuir para a avaliação da efetividade das ações e para o cuidado individualizado das pessoas com transtornos mentais. / People with psychotic disorders usually face changes and limitation in their daily life activities. Their needs are complex and involve different types and levels of care. In several countries, the systematic assessment of needs is considered essential for service planning and to establish treatment goals. However, in Brazil, the assessment of needs is still limited. The Camberwell Assessment of Needs (CAN) assess needs in 22 domains that encompass a wide range of needs of care, as problems with accommodation, food, psychotic symptoms, physical health, and others. OBJECTIVES: The aims of this study were to translate and adapt the CAN for research (CAN-R) and to assess its inter-rater reliability, in a sample of first contact psychosis in São Paulo. METHOD: Subjects were randomly selected from the \'Brazilian First Contact Psychosis Study\' sample. The inclusion criteria were: first contact with health services due to a psychotic episode at the study period; diagnosis of schizophrenia, other psychotic disorders of schizophrenia spectrum, mania or psychotic depression (DSM-IV); age between 18 and 64 years; living in pre-defined areas of São Paulo. Five research assistants carried out the CAN version, adapted and translated into Portuguese by the investigators? group of the incidence study. Afterwards a blind investigator carried out the assessment independently, through tape-records of the interviews. Kappa coefficient and intraclass correlation coefficient were used to compare ratings of the independent investigator with ratings of the research assistants group. RESULTS: Fifty-two subjects were included, 27 (52%) of them were women. Most were in 18-39 age group, had studied eight years or less, and had diagnosis of schizophrenia or other schizophrenia spectrum disorders. Inter-rater reliability to 19 (87%) domains was substantial, almost perfect or total as measured by kappa coefficient. Reliability to total of needs measured by ICC was 0.95 (CI 95% 0,90 - 1,00). CONCLUSIONS: The Can showed good applicability and reliability with first contact psychotic individuals. The use of standardized instruments as the CAN in mental health services in Brazil, can contribute to the assessment of effectiveness of interventions, and individualized care to people with mental disorders.

No description available.

This two-part small-scale research is positioned within a social constructionist interpretive epistemology. Both parts of the research used qualitative methods. Part One explores the perspectives of unaccompanied asylum-seeking children (UASC) in relation to their educational experiences in the UK. It also considers the experiences, opportunities and challenges for school and college staff with supporting the educational needs of UASC in a shire county in England. The methodology employed to collect the data for Part One consisted of semi-structured interviews with six professionals and the ‘Talking Stones’ (Wearmouth, 2004) interview technique with six UASC. For Part Two of the research, a Collaborative Action Research (CAR) approach was used consisting of one cycle of three group supervision sessions with five professionals from Part One. Within the group supervision sessions, a Solution Circles framework was implemented and participants were encouraged to prepare cases to discuss and collaboratively problem solve. The benefits to supporting the needs of UASC by introducing professionals to the process of group supervision are also explored. Braun and Clarke’s (2006) interpretation of Thematic Analysis was employed across both phases as a method of data analysis. This enabled themes to be identified which emerged from the data. Two key findings were discovered to play a significant role in the UASC’s social and emotional wellbeing: the uncertainty of the UASC’s future in relation to their unresolved asylum status and their acquisition and fluency of English language. The latter is discussed in relation to how fully the students felt able to integrate and communicate their needs. Barriers to language also link closely to students accessing the curriculum and their experience of inclusion within the setting. An array of opportunities and challenges of supporting the social and emotional needs of UASC are outlined by school and college staff. Such findings include: recognising and identifying the social and emotional needs of UASC, a lack of experience and opportunities for staff training, challenges with inclusion and integration of UASC within the educational settings, funding and available resources, developing supportive and trusting relationships over time and forming social connections. Within the paper, these findings are explored in relation to Bronfenbrenner’s (1979; 1989) Ecological Systems Theory. Implications for educational professionals and for educational psychology practitioners are discussed.

O transplante de fígado é considerado um dos procedimentos mais complexos da medicina moderna. O ensino do paciente é relevante no contexto da saúde e pode contribuir para o sucesso do tratamento. Dentre as atividades do enfermeiro, ressalta-se o papel de educador. No período pós-operatório de transplante de fígado, este profissional deve implementar intervenções educativas direcionadas para o preparo do paciente no enfrentamento das mudanças no estilo de vida, decorrentes de procedimento cirúrgico complexo. Para tal, o primeiro passo consiste no conhecimento das necessidades de informação indicadas pelos receptores de transplante de fígado. O objetivo geral do estudo foi avaliar as necessidades de informação de receptores de transplante de fígado em atendimento ambulatorial em hospital público. A amostra foi composta por 92 receptores de transplante de fígado atendidos em ambulatório de hospital público do interior do Estado de São Paulo. A coleta de dados ocorreu no período de fevereiro a junho de 2014, por meio da aplicação de instrumento adaptado. Os principais resultados da pesquisa indicaram que a maioria dos receptores de transplante de fígado era do sexo masculino (77,17%) e casada (76,09%). A idade média foi de 54,48 anos, a média de anos de estudo foi de 9,02 anos, sendo 70,65% dos receptores moradores na zona urbana. Dos 92 participantes, 46,74% estavam aposentados e 26,09%, afastados de suas atividades laborais e 36,96%, com renda familiar entre dois e três salários-mínimos. Em relação às características clínicas, observou-se que 47,83% dos receptores eram do grupo sanguíneo tipo O, 72,83% tinham escore MELD entre 20 e 29 pontos, 41,30% estavam com cirrose de etiologia viral (B ou C). Dos 92 pacientes, 45,65% tinham IMC entre 18,50 e 24,99 Kg/m2 (peso normal) e 33,70% estavam acima de 25 Kg/m2 (sobrepeso). A média de dias após o transplante foi de 1.508,85 dias, o tacrolimus era empregado como terapia medicamentosa de imunossupressão principal em 36,96% dos receptores e era associado ao micofenolato sódico em 38,04% dos pacientes. As necessidades de informação que obtiveram as médias maiores foram: sugestão de assunto no 3 (média 5,35) refere- se aos sinais e sintomas de complicações (rejeição, infecção, diabetes, hipertensão arterial, entre outras) agrupada na categoria manejo das potenciais complicações; sugestão no 2 (média 5,29) relativa aos efeitos colaterais e cuidados sobre medicamentos (categoria manejo dos medicamentos) e sugestão no 14, alimentação segura após o transplante (média 4,53), também agrupada na categoria manejo das potenciais complicações. Os resultados evidenciados oferecem subsídios sobre o perfil sociodemográfico e clínico de receptores de transplante de fígado na realidade nacional, bem como das necessidades de informação, as quais podem auxiliar o planejamento de intervenções educativas direcionadas para o processo de transplante de fígado, para principalmente melhorar a qualidade da assistência, a adesão ao tratamento e a prevenção de complicações após o transplante / Liver transplantation is considered one of the most complex procedures in modern medicine. The patient education is relevant in the context of health and may contribute to the success of treatment. Among the activities of nurses, the role of educator is highlighted. In the postoperative period of liver transplantation, this professional must implement educational interventions directed to the preparation of the patient in coping with changes in lifestyle resulting from complex surgical procedure. For this, the first step consists in the identification of information needs indicated by liver transplant recipients. This study aimed to assess the information needs of liver transplant recipients in outpatient treatment at a public hospital. The sample consisted of 92 liver transplant recipients assisted in outpatient clinic at a public hospital in the state of São Paulo. Data collection was performed from February to June 2014, through the application of the adapted instrument. The main results indicated that most liver transplant recipients were male (77.17%) and married (76.09%). The average age was 54.48 years, the average years of schooling was 9.02; and 70.65% of recipients lived in the urban area. Of the 92 participants, 46.74% were retired, 26.09% were on leave from work and 36.96% had incomes between two and three minimum wages. Regarding clinical characteristics, 47.83% of recipients were type O blood group, 72.83% had MELD scores between 20 and 29 score points, and 41.30% had cirrhosis of viral etiology (B or C). Of the 92 patients, 45.65% had a BMI between 18.50 to 24.99 Kg/m2 (normal weight) and 33.70% greater than 25 Kg/m2 (overweight). Average days after the transplantation was 1508.85 days, the tacrolimus was used as the primary immunosuppression drug therapy in 36.96% of the recipients, and associated with mycophenolate sodium in 38.04% of the patients. Information needs with the highest averages were: suggestion of topic no 3 (5.35) which refers to the signs and symptoms of complications (rejection, infection, diabetes, hypertension, etc.), grouped in the category management of potential complications; suggestion no 2 (5.29) related to the side effects and care of medicines (category management of medicines); and suggestion no 14, safe food after transplantation (4.53), also grouped in the category management of potential complications. The results show subsidies on the sociodemographic and clinical profile of liver transplant recipients in the national reality and the information needs which may assist the planning of educational interventions directed to the process of liver transplantation, mainly aiming to improve quality of care, adherence to treatment and prevention of complications after transplantation