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Disengagement from patient relationships: nurses' experience in acute careNewton, Alana 05 1900 (has links)
Nursing is uniquely demanding work and occupational stress in the nursing profession has been well-documented. Many theories of stress-related disruptions among helping professionals have been proposed. Although these theories differ slightly in their origin of stress, they share similarities in nurses’ response to the patient relationship. Depersonalization, withdrawal, and avoidance all serve to create relational distance between the nurse and the patient. Despite the prevalence of these responses, there are not any theories on the nurses’ process of disengagement from patient relationships. Using Strauss and Corbin’s (1990) grounded theory method, this study explored acute care nurses’ experience of disengagement in patient relationships. The purpose of the study was to develop a mid-range theory of nurses’ process of disengagement from patient relationships as it occurred in acute care. Through purposive and theoretical sampling, 12 acute care nurses participated in open-ended individual interviews. The process of open, axial and selective coding discovered seven categories related to nurses’ experience of disengagement from patient relationships. These categories were emotional experience, behavioural expression, environmental influences, relational distance, professional identity and work spillover. Although these categories were exclusive, conceptual elements were interwoven into more than one category. The categories were interrelated around the core category, ‘Doing and Being’, and the process of nurses’ disengagement from patient relationships was delineated. Participants in the study experienced dissonance when they were unable to act in accordance to their caring beliefs. Conditions in the work environment, such as the lack of time, the culture of productivity and patient characteristics influenced and promoted their process of disengagement. Disengagement was manifested in the nurse-patient relationship by decreased eye contact, increased physical distance and increased task focused behaviour. These behaviours increased relational distance between the nurse and the patient. Nurses’ experience of dissonance had the potential to foster feelings of professional dissatisfaction and alienation from self, leading to increased turnover behaviour and depression. Implications and recommendations for practice and future research are discussed.
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Disengagement from patient relationships: nurses' experience in acute careNewton, Alana 05 1900 (has links)
Nursing is uniquely demanding work and occupational stress in the nursing profession has been well-documented. Many theories of stress-related disruptions among helping professionals have been proposed. Although these theories differ slightly in their origin of stress, they share similarities in nurses’ response to the patient relationship. Depersonalization, withdrawal, and avoidance all serve to create relational distance between the nurse and the patient. Despite the prevalence of these responses, there are not any theories on the nurses’ process of disengagement from patient relationships. Using Strauss and Corbin’s (1990) grounded theory method, this study explored acute care nurses’ experience of disengagement in patient relationships. The purpose of the study was to develop a mid-range theory of nurses’ process of disengagement from patient relationships as it occurred in acute care. Through purposive and theoretical sampling, 12 acute care nurses participated in open-ended individual interviews. The process of open, axial and selective coding discovered seven categories related to nurses’ experience of disengagement from patient relationships. These categories were emotional experience, behavioural expression, environmental influences, relational distance, professional identity and work spillover. Although these categories were exclusive, conceptual elements were interwoven into more than one category. The categories were interrelated around the core category, ‘Doing and Being’, and the process of nurses’ disengagement from patient relationships was delineated. Participants in the study experienced dissonance when they were unable to act in accordance to their caring beliefs. Conditions in the work environment, such as the lack of time, the culture of productivity and patient characteristics influenced and promoted their process of disengagement. Disengagement was manifested in the nurse-patient relationship by decreased eye contact, increased physical distance and increased task focused behaviour. These behaviours increased relational distance between the nurse and the patient. Nurses’ experience of dissonance had the potential to foster feelings of professional dissatisfaction and alienation from self, leading to increased turnover behaviour and depression. Implications and recommendations for practice and future research are discussed.
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Disengagement from patient relationships: nurses' experience in acute careNewton, Alana 05 1900 (has links)
Nursing is uniquely demanding work and occupational stress in the nursing profession has been well-documented. Many theories of stress-related disruptions among helping professionals have been proposed. Although these theories differ slightly in their origin of stress, they share similarities in nurses’ response to the patient relationship. Depersonalization, withdrawal, and avoidance all serve to create relational distance between the nurse and the patient. Despite the prevalence of these responses, there are not any theories on the nurses’ process of disengagement from patient relationships. Using Strauss and Corbin’s (1990) grounded theory method, this study explored acute care nurses’ experience of disengagement in patient relationships. The purpose of the study was to develop a mid-range theory of nurses’ process of disengagement from patient relationships as it occurred in acute care. Through purposive and theoretical sampling, 12 acute care nurses participated in open-ended individual interviews. The process of open, axial and selective coding discovered seven categories related to nurses’ experience of disengagement from patient relationships. These categories were emotional experience, behavioural expression, environmental influences, relational distance, professional identity and work spillover. Although these categories were exclusive, conceptual elements were interwoven into more than one category. The categories were interrelated around the core category, ‘Doing and Being’, and the process of nurses’ disengagement from patient relationships was delineated. Participants in the study experienced dissonance when they were unable to act in accordance to their caring beliefs. Conditions in the work environment, such as the lack of time, the culture of productivity and patient characteristics influenced and promoted their process of disengagement. Disengagement was manifested in the nurse-patient relationship by decreased eye contact, increased physical distance and increased task focused behaviour. These behaviours increased relational distance between the nurse and the patient. Nurses’ experience of dissonance had the potential to foster feelings of professional dissatisfaction and alienation from self, leading to increased turnover behaviour and depression. Implications and recommendations for practice and future research are discussed. / Education, Faculty of / Educational and Counselling Psychology, and Special Education (ECPS), Department of / Graduate
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As relações interpessoais no cuidar do cliente em espaço onco-hematológico: uma contribuição do enfermeiro / The interpersonal relations in the take care of the client in onco-hematological space: a nurses contributionVanessa Garrôt de Souza Costa 14 December 2011 (has links)
Durante minha trajetória profissional experenciando o cuidar de clientes portadores de doença onco-hematológica percebi a luta destes seres humanos pela vida e como a relação enfermeiro-cliente era vital para a realização do cuidado. O enfermeiro interage grande parte do tempo com esta clientela a qual percorre uma trajetória de re-internações e longos períodos de tratamento. Nesse sentido, entendendo que a relação interpessoal como uma condição importante para que o enfermeiro compreenda o outro em sua totalidade e preste um cuidado singular, delimitei como objeto de estudo as relações interpessoais do enfermeiro na ação de cuidar do cliente internado para tratamento onco-hematológico. Para tanto, o objetivo foi compreender o significado das relações interpessoais na ação de cuidar do enfermeiro junto ao cliente internado para tratamento onco-hematlógico. Trata-se de estudo de natureza qualitativa, cujo referencial teórico pautou-se nas concepções da fenomenologia sociológica de Alfred Schutz. O cenário de realização do estudo foi a enfermaria de Hematologia de um Hospital Universitário Federal do estado do Rio de Janeiro e os sujeitos foram todos os seis enfermeiros lotados nessa unidade. Antes da etapa de campo e em cumprimento aos princípios éticos da Resolução 196/96 do CNS que trata da pesquisa com seres humanos, o projeto foi submetido ao Comitê de Ética dessa instituição cenário do estudo, sendo aprovado com o Parecer n 092/11. A captação das falas deu-se por meio de entrevista com a utilização das seguintes questões orientadoras: fale para mim sobre as ações que você desenvolve junto ao cliente internado para tratamento onco-hematológico; o que significam as relações interpessoais na ação de cuidar do cliente internado para tratamento onco-hematológico?; e o que você faz para que esta relação aconteça? A análise compreensiva das falas possibilitou a apreensão das categorias: cuidar através de procedimentos técnicos e científicos, orientando para o enfrentamento da doença e atender o paciente na perspectiva de suas necessidades estabelecendo a relação interpessoal entre enfermeiro e o cliente. O enfermeiro descreve as ações desenvolvidas junto ao cliente em tratamento onco-hematológico como um fazer técnico, rico em procedimentos, que tem em vista apoiar o cliente para enfrentar o tratamento difícil de uma doença grave, a partir de suas necessidades, estabelecendo uma relação íntima, transparente e forte, ocorrendo de forma espontânea e natural. Para estabelecer esta relação os enfermeiros utilizam estratégias como: a empatia, a brincadeira, o carinho, a confiança e a disponibilidade para promover o cuidado de enfermagem. As relações interpessoais se mostraram inerentes à ação de cuidar desse enfermeiro, ator social da equipe de saúde, o qual possui a disponibilidade para interagir com o cliente, transcendendo o aspecto tecnicista, fazendo parte de sua identidade profissional o constituinte relacional. / During my professional trajectory experiencing the take care of the clients with onco-hematological disease, I perceived the fight of these human beings for the life and how the nurse-client relationship was vital for the care realization. The nurse interacts much of the time with this clientele which comes a way of re-hospitalizations and long ways of treatment. In this sense, understanding that the interpersonal relation be an important condition so that the nurse understand the other in its totality and take a singular care I delineated as study object the nurse s interpersonal relations in the action of take care of the client hospitalized for onco-hematological treatment. For such, the objective was to understand the meaning of the interpersonal relationship in the action of take care of the nurse with the hospitalized client for onco-hematological treatment. It treats of study of qualitative nature, which theoretical reference based on the conceptions of the sociological phenomenology of Alfred Schütz. The Scenario of the study realization was the nursery of Hematology of a Federal University Hospital of the Rio de Janeiro state and the subjects were all the six (06), nurses placed in this unit. Before the field step and in compliance with the ethical principles of the 196/96 Resolution of the CNS that treats of the research with human beings, the project was submitted to the Ethical Committee of this institution scenario of this study, being approved with the Opinion n. 092/11. The speeches capture occurred by means of interview with the utilization of the following guiding questions: Talk to me about the actions that you develop with the hospitalized client for onco-hematological treatment. What means the interpersonal relationships in the action of take care of the hospitalized client for onco-hematological treatment? What do you do so that this relationship occurs? The comprehensive analysis of the speeches made possible the categories apprehension: To take care through technical and scientific procedures guiding to the confronting of the disease and Attend the patient in the perspective of its needs establishing the interpersonal relationship between nurse and the client. The nurse describes the actions developed with the client in onco-hematological treatment as a technical making, rich in procedures that have in view to support the client to confront the hard treatment of a serious disease, from its needs, establishing a close, transparent and strong relationship occurring in a spontaneous and natural way. To establish this relationship the nurses use strategies like: the empathy, the joke, the confidence, the availability to promote the care of nursing. The interpersonal relationships showed inherent to the action of take care of this nurse, social actor of the health team, which has the possibility to interact with the client, transcending the technicality aspect, being part of its professional identity the relational constituent.
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As relações interpessoais no cuidar do cliente em espaço onco-hematológico: uma contribuição do enfermeiro / The interpersonal relations in the take care of the client in onco-hematological space: a nurses contributionVanessa Garrôt de Souza Costa 14 December 2011 (has links)
Durante minha trajetória profissional experenciando o cuidar de clientes portadores de doença onco-hematológica percebi a luta destes seres humanos pela vida e como a relação enfermeiro-cliente era vital para a realização do cuidado. O enfermeiro interage grande parte do tempo com esta clientela a qual percorre uma trajetória de re-internações e longos períodos de tratamento. Nesse sentido, entendendo que a relação interpessoal como uma condição importante para que o enfermeiro compreenda o outro em sua totalidade e preste um cuidado singular, delimitei como objeto de estudo as relações interpessoais do enfermeiro na ação de cuidar do cliente internado para tratamento onco-hematológico. Para tanto, o objetivo foi compreender o significado das relações interpessoais na ação de cuidar do enfermeiro junto ao cliente internado para tratamento onco-hematlógico. Trata-se de estudo de natureza qualitativa, cujo referencial teórico pautou-se nas concepções da fenomenologia sociológica de Alfred Schutz. O cenário de realização do estudo foi a enfermaria de Hematologia de um Hospital Universitário Federal do estado do Rio de Janeiro e os sujeitos foram todos os seis enfermeiros lotados nessa unidade. Antes da etapa de campo e em cumprimento aos princípios éticos da Resolução 196/96 do CNS que trata da pesquisa com seres humanos, o projeto foi submetido ao Comitê de Ética dessa instituição cenário do estudo, sendo aprovado com o Parecer n 092/11. A captação das falas deu-se por meio de entrevista com a utilização das seguintes questões orientadoras: fale para mim sobre as ações que você desenvolve junto ao cliente internado para tratamento onco-hematológico; o que significam as relações interpessoais na ação de cuidar do cliente internado para tratamento onco-hematológico?; e o que você faz para que esta relação aconteça? A análise compreensiva das falas possibilitou a apreensão das categorias: cuidar através de procedimentos técnicos e científicos, orientando para o enfrentamento da doença e atender o paciente na perspectiva de suas necessidades estabelecendo a relação interpessoal entre enfermeiro e o cliente. O enfermeiro descreve as ações desenvolvidas junto ao cliente em tratamento onco-hematológico como um fazer técnico, rico em procedimentos, que tem em vista apoiar o cliente para enfrentar o tratamento difícil de uma doença grave, a partir de suas necessidades, estabelecendo uma relação íntima, transparente e forte, ocorrendo de forma espontânea e natural. Para estabelecer esta relação os enfermeiros utilizam estratégias como: a empatia, a brincadeira, o carinho, a confiança e a disponibilidade para promover o cuidado de enfermagem. As relações interpessoais se mostraram inerentes à ação de cuidar desse enfermeiro, ator social da equipe de saúde, o qual possui a disponibilidade para interagir com o cliente, transcendendo o aspecto tecnicista, fazendo parte de sua identidade profissional o constituinte relacional. / During my professional trajectory experiencing the take care of the clients with onco-hematological disease, I perceived the fight of these human beings for the life and how the nurse-client relationship was vital for the care realization. The nurse interacts much of the time with this clientele which comes a way of re-hospitalizations and long ways of treatment. In this sense, understanding that the interpersonal relation be an important condition so that the nurse understand the other in its totality and take a singular care I delineated as study object the nurse s interpersonal relations in the action of take care of the client hospitalized for onco-hematological treatment. For such, the objective was to understand the meaning of the interpersonal relationship in the action of take care of the nurse with the hospitalized client for onco-hematological treatment. It treats of study of qualitative nature, which theoretical reference based on the conceptions of the sociological phenomenology of Alfred Schütz. The Scenario of the study realization was the nursery of Hematology of a Federal University Hospital of the Rio de Janeiro state and the subjects were all the six (06), nurses placed in this unit. Before the field step and in compliance with the ethical principles of the 196/96 Resolution of the CNS that treats of the research with human beings, the project was submitted to the Ethical Committee of this institution scenario of this study, being approved with the Opinion n. 092/11. The speeches capture occurred by means of interview with the utilization of the following guiding questions: Talk to me about the actions that you develop with the hospitalized client for onco-hematological treatment. What means the interpersonal relationships in the action of take care of the hospitalized client for onco-hematological treatment? What do you do so that this relationship occurs? The comprehensive analysis of the speeches made possible the categories apprehension: To take care through technical and scientific procedures guiding to the confronting of the disease and Attend the patient in the perspective of its needs establishing the interpersonal relationship between nurse and the client. The nurse describes the actions developed with the client in onco-hematological treatment as a technical making, rich in procedures that have in view to support the client to confront the hard treatment of a serious disease, from its needs, establishing a close, transparent and strong relationship occurring in a spontaneous and natural way. To establish this relationship the nurses use strategies like: the empathy, the joke, the confidence, the availability to promote the care of nursing. The interpersonal relationships showed inherent to the action of take care of this nurse, social actor of the health team, which has the possibility to interact with the client, transcending the technicality aspect, being part of its professional identity the relational constituent.
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Sjuksköterskors upplevelser av att möta den suicidnära patienten : Litteraturstudie / Nurses' experiences of meeting the suicide-close patient : Literature reviewHolmström, Cecilia January 2019 (has links)
Bakgrund: Suicid innebär att en människa avsiktligt och självförvållat skadar sig vilket leder till döden. Snabba och oförväntat försämrade tillstånd och död kan upplevas som oro och stress hos sjuksköterskan. Samtidigt är det sjuksköterskans plikt att möta, samtala och tolka patienten då det är i vårdrelationen en förståelse kan skapas för patientens suicidtankar. Attityder, kontext, tolkning av människosyn präglas av hur sjuksköterskans förhåller sig till den suicidala patienten. Syfte: Syftet var att beskriva sjuksköterskors upplevelser och erfarenheter i relation till suicid och den suicidnära patienten. Metod: En systematisk integrativ litteraturöversikt har använts som metod. Både kvantitativa och kvalitativa artiklar har hämtats från databaserna Cinahl, PubMed och PsycInfo. Totalt inkluderades 13 artiklar i resultatet. Resultat: Tre huvudteman teman framkom i resultatet, Sjuksköterskans känslor i mötet med suicid, närhet och distans, samt att förstå suicidhandlingen. Känslor av skuld beskrevs som en konsekvent genomgående i mötet med den suicidala patienten. Även svårigheter i att reglera närhet och distans till patienten medförde en obalans i att distansera sig kontra att närma sig i mötet. Kontext och sociokulturell tillhörighet påverkade relationen mellan sjuksköterskan och patienten. Diskussion: I resultatdiskussionen har delar av resultatet diskuterats utifrån Patrica Benners omvårdnadsteori, det femte och sista stadiet. Det är viktigt att erbjuda sjuksköterskans möjlighet till vidare utbildning i bemötandet men också i de egna psykologiska processer som mötet med negativa känslor och eventuella trauma kan innebära. / Background: Suicide means that a person intentionally and self-inflicted injures himself, which leads to death. Rapid and unexpectedly worsening conditions and deaths can be experienced as nurses' anxiety and stress. At the same time, it is the nurse's duty to meet, talk and interpret the patient as it is in the care relationship that an understanding can be created for the patient's suicidal thoughts. Attitudes, context, interpretation of human view are characterized by how the nurse's attitude to the suicidal patient. Aim: To describe nurses' experiences and experiences in relation to suicide and the suicidal patient. Method: A systematic integrative literature review has been selected. Both quantitative and qualitative articles have been used from the databases Cinahl, Pubmed and PsycInfo Knalf's integrative. Theoretical starting point was based on Patricia Benner's nursing theory where Benner's last and fifth stages were discussed. Results: Three main themes emerged in the result, Nurse's feelings in the meeting with suicide, proximity and distance, and understanding the suicide act. Feelings of guilt were described as consistent throughout the encounter with the suicidal patient. Difficulties in regulating proximity and distance to the patient also led to an imbalance in distancing versus approaching the meeting. Context and sociocultural belonging influenced the relationship between the nurse and the patient. Conclusions: In the result discussion, parts of the result have been discussed based on Patrica Benner's nursing theory, the fifth and last stage. It is important to offer the nurse's opportunity for further education in the treatment, but also in the own psychological processes that the encounter with negative emotions and possible trauma can entail.
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Omvårdnadsinterventioner för att minska barns oro i perioperativ vård : En litteraturstudieStenvall, Jenny, Sundkvist, Linda January 2022 (has links)
Bakgrund: Perioperativ oro hos barn förekommer hos upp uppemot sextio procent av alla barn som genomgår anestesi. Oron kan påverkas utifrån livssituation, fantasier, tankar och tidigare upplevelser i samband med sjukhusvård. Genom att kartlägga omvårdnadsinterventioner som minskar perioperativ oro hos barn, kan det förhoppningsvis bidra till en reflektion kring vård av barn i perioperativ miljö. Syfte: Att kartlägga omvårdnadsinterventioner som anestesisjuksköterskan kan använda sig av för att minska barns upplevelser av oro i samband med perioperativ vård. Metod: Deskriptiv litteraturstudie med induktiv ansats. Tjugofem artiklar analyserades med hjälp av Whittemore & Knafls (2005) analysmetod. Resultat: Att i den perioperativa vården använda omvårdnadsinterventioner för att minska barns oro är av stor vikt. Genom att låta barn bekanta sig med vårdmiljön eller låta dem distraheras med spel eller musik gav förutsättningar för att minska deras oro. Slutsats: Ett flertal omvårdnadsinterventioner har identifierats kunna minska barns upplevelse av perioperativ oro. Barn är individer och omvårdnadsinterventionerna behöver anpassas utifrån barnets aktuella behov och situation. / Background: Perioperative anxiety in children occurs in sixty percent of all children who undergoes anaesthesia. Anxiety can be affected by lives situations, fantasies, thoughts and earlier experiences from hospital care. By mapping nursing interventions that reduce perioperative anxiety in children, it can hopefully contribute to a reflection on he care of children in perioperative environments. Purpose: To map nursing interventions that the anaesthetic nurse can use to contribute to children's experience of reduced anxiety associated with perioperative care. Method: Descriptive literature study with an inductive approach. Twenty five articles were analysed using Whittemore & Knafl`s (2005) method of analysis. Results: Using nursing interventions in perioperative care to reduce children's concerns is of great importance. By letting children get acquainted with the care environment or letting them be distracted by games or music provided conditions to reduce their worries. Conclusion: A number of nursing interventions have been identified to reduce children's experience of perioperative anxiety. Children are individuals and nursing interventions need to be adapted based on the child's current needs and situation.
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Kvinnors erfarenheter av cystostatika behandling vid bröstcancer och deras upplevelser av sjuksköterskans ansvar att lindra lidande : en litteraturöversikt / Women's experiences of cytostatic treatment for breast cancer and their exoeriences of nurses responsibilty to relieve suffering : a literature reviewAndersson, Josefine, Borges Aguilera, Maylen January 2020 (has links)
Bakgrund Bröstcancer är den form av cancer som drabbar flest kvinnor världen över. Dagens behandling med bland annat cytostatika är väldigt tuff och leder till många biverkningar och symtom som påverkar kvinnors livskvalitet negativ och detta kan leda till lidande. Bara i Sverige får cirka 8000 kvinnor en bröstcancerdiagnos per år. Det som redan är känt är att många kvinnor drabbas. Det som inte finns lika mycket information om är hur dessa kvinnor mår och hur dom upplever sin behandling samt sjuksköterskans omvårdnad. Syfte Syftet med denna studie var att belysa bröstcancerdrabbade kvinnors erfarenheter av cytostatikabehandling som grund för sjuksköterskans professionella ansvar att bidra till lindrat lidande. Metod Metoden för detta arbete var en litteraturöversikt. Databaserna PubMed och CINAHL användes för att söka fram artiklar, vilket resulterade till 18 vetenskapliga artiklar som kvalitetsgranskats och sammanställts i en matris. En integrerad analysmetod användes för att analysera och presentera datainformationen i resultatet. Resultat Resultatet ledde fram till fyra kategorier: Fysiska aspekter som kan leda till sjukdomslidande; Psykiska aspekter som kan leda till livslidande; Behov av stöd vid lidande som kan uppstå vid cytostatikabehandling och Brist på information vid cytostatikabehandling som kan leda till vårdlidande. Slutsats Kvinnors erfarenheter av cytostatikabehandling visade på ett påtagligt lidande och en försämrad livskvalitet. För att minska lidande och skapa en vård som håller en god kvalitet är det mycket viktigt att jobba vidare med information och kunskap inom bröstcancervård. Kvinnorna behöver mer stöd, information och vägledning från hälso- och sjukvården för att kunna minska sina besvär och få en bättre förutsättning för att kunna återgå till ett vanligt liv. Detta kan leda till att fler kvinnor kommer att få en mer tillfredsställande vård än vad de upplever i dagsläget. / Background Breast cancer is the form of cancer that affects most women worldwide. Today's treatment with, for example, cytostatic drugs is very tough and leads to many side effects and symptoms that affect women's quality of life negatively and this can lead to suffering. In Sweden alone, 8,000 women receive a breast cancer diagnosis per year. What is already known is that many women suffer, what is not as much information about is how these women feel and how they experience their treatment and the nursing. Aim The purpose of this study was to elucidate breast cancer-affected women's experiences of cytostatic therapy as a basis for the nurse's professional responsibility to contribute to alleviated suffering. Method The method for this essay was a literature review. The databases used to attain articles was PubMed and CINAHL. Arton scientific articles’ quality was assessed and was assembled in a matrix. An integrated analysis was used to analyse and present the data information in the results. Results The result led to four categories: Physical aspects that can lead to illness; Mental aspects that can lead to life-affliction; Need for support for suffering that may occur during cytostatic therapy and Lack of information in cytostatic therapy that can lead to suffering from care. Conclusions Women's experiences with cytostatic treatment showed a marked suffering and a deteriorating quality of life. In order to reduce suffering and to create a quality care service, it is very important to continue working with information and knowledge in breast cancer care. Women need more support, information and guidance from the health care system in order to reduce their inconvenience and to have a better condition in order to return to normal life. This can lead to more women receiving more satisfactory care than they currently experience.
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Asylsökandes upplevelser av bemötande inom flyktinghälsan och primärvården - en intervjustudie.Patrong-Uleskog, Angelika, Söderling, Ann-Sofi January 2015 (has links)
Bakgrund: Sverige tar emot många asylsökande vilket har medfört att arbetsbelastningen för distriktssköterskor inom primärvården har ökat. Några av de svårigheter som distriktssköterskan ställs inför när det gäller omvårdnaden och omhändertagandet kring asylsökande är bland annat, att bemöta dem med vänlighet och respekt och att försöka lindra deras lidande. Syfte: Syftet med studien var att beskriva asylsökandes upplevelser av bemötande från distriktssköterskor och övrig vårdpersonal på en flyktinghälsa och vårdcentral. Metod:Kvalitativ design med en induktiv ansats valdes till denna studie. Semistrukturerade intervjuer utfördes med hjälp av professionell telefontolk med 12 asylsökande. Materialet analyserades med kvalitativ innehållsanalys med fokus på det latenta innehållet. Resultat: Bemötande har många dimensioner som kan ge upphov till många olika känslor. Asylsökande har i vårdmötet upplevt bemötande som orsakat dem otrygghet och vårdlidande men även bemötande som har gett dem trygghet och känslan av att vara betydelsefulla som människor. Slutsats: Upplevelser kring varje vårdmöte är individuella och unika. Vårdlidande kan uppstå genom att asylsökande upplever otrygghet i det vårdande mötet. Om asylsökande däremot upplever trygghet i vårdmötet kan deras lidande lindras. / Background: Sweden receives many asylum seekers which implies that the workload of district nurses in primary care has increased. Some of the difficulties that the district nurse face when it comes to the nursing care and the specific care of asylum seekers is, among other things, to treat them with kindness and respect and to try to lessen their suffering. Purpose: The purpose of this study was to describe the asylum seekers' experiences of nurse-patient encounters with the district nurses and other health professionals at a refugee health clinic and health center. Method: Qualitative design with an inductive approach was chosen for this study. Semi-structured interviews were conducted with the help of professional telephone interpreters’ with 12 asylum seekers. The material was analyzed using qualitative content analysis focusing the latent content. Results: Treatment (nurse-patient encounters) have many dimensions that can cause many different feelings. Asylum seekers have in the health care encounter experienced treatment that caused them a sence of insecurity and suffering due to care but also the nursing staffs’ attitude has given them increased confidence and a feeling of being an important person. Conclusion: Experiences of each nurse-patient encounter is individual and unique. Care suffering can be caused by that asylum seekers are experiencing a sence of insecurity in the encounter with health care. But if they experience security in the encounter with health care staff, their suffering lessened.
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