Diss. Stockholm : Stockholms universitet, 2007.

Darbe nagrinėjama tema „Viešųjų paslaugų administravimas atliekų tvarkymo, vandens tiekimo ir nuotekų tvarkymo srityse Marijampolės ir Kazlų Rudos savivaldybėse“. Jos aktualumą lemia tai, kad šiuo metu moderni aplinkos apsauga yra vienas iš kertinių akmenų, kuriant ateities visuomene Lietuvoje. Todėl ypatingą vietą aplinkosaugos sistemoje tenka atliekų tvarkymui, vandens tiekimui ir nuotekų tvarkymui. Šių paslaugų teikimo organizavimas – viena iš savivaldybių funkcijų. Tačiau savivaldybių institucijos nepakankamai efektyviai organizuoja ir kontroliuoja viešųjų paslaugų teikimą, neužtikrina, kad viešosiomis paslaugomis galėtų naudotis visi savivaldybės gyventojai ir kad šios paslaugos būtų teikiamos nuolat ir kokybiškai. Todėl darbo tikslas - ištirti viešųjų paslaugų administravimo atliekų tvarkymo, vandens tiekimo ir nuotekų tvarkymo srityse sistemą Marijampolės ir Kazlų Rudos savivaldybėse. / This work gives conceptions of public service, public management, public management of public services, surveys literature sources, law instruments which regulate public management of public services in waste, water-supply and sewer fields. For the attainment of this work‘s purpose there was reviewed present situation in municipalities and established questions rising for inefficient organizational and control actions of municipal institutions managing rendering of services.

Organisations are constantly called on to justify their actions to internal and external constituents. What happens if these constituents have divergent or conflicting opinions of what constitutes misconduct? This thesis uses the case of accountability for publicly financed elderly care performed by private providers to explore this question. The study demonstrates how accountability can be conceptualized as an ongoing process concerned with answering two questions: what constitutes satisfactory or unsatisfactory conducts, and who is accountable to whom? Both the private care providers and the municipal regions that finance them make continuous efforts to shape the answers to these questions by drawing on different forms of accounting information, norms, and influence in the course of their accountability processes. These local processes are affected by and interact with a surrounding network of direct and indirect accountability relationships between national supervision agencies, the media, elderly care clients, clients’ families, and the care providers’ and regions’ own hierarchies. The study argues that the dilemmas created by this network mean that care providers and regions are on the one hand trying to influence their mutual accountability processes to their own advantage, while on the other working as one unit to navigate overlapping areas of accountability, mutual dependency, and the unpredictability of external demands. / <p>Diss. Stockholm : Stockholm School of Economics, 2014</p>

The purpose of this master's thesis is to examine children's communication and interaction during story time at the public library. The aim is also to examine how to develop the story time – in terms of participation and equality – at a specific library. Action research was used as a research strategy and participant observation, log, tutoring and interviews as methods to collect data. Since action research is done on the basis of practice, a significant collaboration with the librarian and the participant children is taking place within this study. Research from the fields of Library and Information Science, Education and Childhood Sociology form the interdisciplinary research area to which this study links. The theoretical framework consists of theory and concepts from the Socio-cultural Perspective, Poststrucuralist Feminism and Childhood Sociology. Furthermore, Inclusion, a child's perspective, as well as context and gender pedagogy are concepts thoroughly integrated in the analysis and discussion of the results. The main results define the communication and interaction during story time in this specific library. The communication between children and the librarian proved to be dynamic and the use of artefacts was an effective way to stimulate this. The analysis of the results of the developmental process of the story time, indicated that the pedagogical approaches and self-reflection were crucial elements for change. The study's main action was to use a standard challenging book during story time. This proved to be effective in enhancing such self-reflection and for the critical discussion about equality issues. The process itself was also thoroughly visualized in the material. In my conclusion I reflect upon the relationship between the appearance of the communication and the story time context, as well as the relationship between the pedagogical approaches and development. This is a two years master's thesis in Archive, Library and Museum studies.

This study examines the cultural place and status of video and computer games in the Swedish public library. Using works on popular culture and the theories of Pierre Bourdieu, this study employs quantitative methods, as well as textual analysis, to analyze the results of an online questionnaire with 19 questions focusing on selection criteria, shelf placement, perceived competence, as well as reasoning for having or not having these games in the library. 286 out of the 440 libraries contacted is participating in the study, and the libraries consist exclusively of public libraries in Sweden that are found in the database of the Royal Library. The results of this study show that a larger number of libraries than previously indicated have started to provide electronic games to their patrons. At the same time, patterns in the data and comments suggests that these games in many cases still do not enjoy the same level of cultural recognition as other media. Indicative of this is the way most libraries seem to focus on the medium being exclusively for their young patrons, with seem-ingly very little in the way of investment for adults. Also relevant is selection process being highly influenced by the type and amount of violence in the games, regardless of the level of competence and knowledge about games among library staff. These findings relate to and expand upon previous studies regarding electronic games, cul-ture and the public library. This study constitutes a two years master’s thesis in Archive, Library and Museum studies.

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Diss. (sammanfattning) Uppsala : Sveriges lantbruksuniversitet, 2008. / Härtill 4 uppsatser.

One of the main purposes of a Regulatory Agency is to monitor the quality of the service that regulated companies provide to its final users, in order to achieve an improvement in its performance and verify compliance with minimum quality standards that legislation impose on the concessionaires of public services.Given the asymmetry of information that tends to exist between the companies providing public services and the regulator, the decision by the latter allows them to reduce the costs that must be incurred to provide a service with appropriate quality standards, in order to maximize their benefits; and prevents the regulator to oversee such a service and take necessary corrective actions for the population. This conflict of interest is known as moral hazard.This article identifies and describes the situations in which moral hazard can occur, proposing the use of incentives to resolve the conflict. / Una de las funciones de un organismo regulador es la supervisión de la calidad del servicio que las empresas reguladas prestan a los usuarios finales, con el objeto de lograr una mejora en su prestación y verificar el cumplimiento de los estándares de calidad mínimos que la legislación de la materia impone a las concesionarias de dichos servicios públicos.Dada la asimetría de información que tiende a existir entre las empresas prestadoras de servicios públicos y el regulador, la toma de decisiones por parte de éstas les permite disminuir los costos en que deben incurrir para prestar un servicio con estándares de calidad adecuados, a efectos de maximizar sus beneficios; e impide que el regulador pueda fiscalizar tal servicio y tomar las acciones correctivas necesarias en favor de la población. Este conflicto de intereses es conocido como riesgo moral. El presente artículo identifica y describe las situaciones en las que puede presentarse riesgo moral, proponiendo la utilización de incentivos para solucionar dicho conflicto.