Employees who have had a traumatic life experience (TLE) and are returning to the workplace face a difficult road to recovery. The workplace as it exists today is not well equipped to handle such individuals. Managers and co-workers lack knowledge of a recovery framework to facilitate and support the survivor-employee's re-entry. This research addressed the development of a cost-free short-term adult educational intervention called Study Circles to assist both managers and co-workers in understanding the dynamics of recovery for individuals after a traumatic life experience (TLE). Herman's (1992) three stage recovery process is used as a model for the Study Circle intervention: (1) Establishing a safety net, (2) Telling the trauma story and (3) Reconnecting the individual back to the work community. As an educational intervention, this Study Circle is designed to complement any individual or psychotherapeutic intervention for TLE survivors. This research considered these questions: (1) How can Study Circles be designed and used to engage managers in a discussion of the problems of returning TLEs? (2) How can Study Circles be designed for and used by managers and co-workers to facilitate the TLEs re-entry? (3) Does a manager having previous experience with a TLE in the workplace engage more easily and intensively in a dialogue with a TLE than managers without such experience? (4) What examples of group-participation dynamics are likely to occur during such a Study Circle? (5) How open are managers to dialogue with a TLE in the workplace? (6) Does the environment and setting of a government agency have relevance for Study Circles in assisting managers to help returning TLEs? The research clearly showed that Study Circles can and do work successfully in the workplace especially in a government agency. Two groups of Study Circles (Group A and Group B), conducted during the lunch hour, attracted both managers and employees. The lunch hour served as an excellent time for Study Circle sessions since it did not interrupt the work schedule of the participants. Each Study Circle program consisted of three sessions where participants, managers and returning TLEs, engaged in open dialogue and discussed questions pertaining to creating a "safety net", "telling the trauma story" and "reconnecting the employee to the workplace." Each session provided insights to the participants on the issues and concerns managers may have in "welcoming" a returning TLE to the workplace, along with feedback from returning TLEs on the expectations they have of managers and the organization. These sessions provided an opportunity to explore uncharted territory in the organization, that of bringing a sensitive topic to the workplace and openly talking about its effect on management and its employees. Both Study Circle groups were different. Group A was homogeneous and shared more feelings and suggested that the organization needed";guidelines to assist managers" in their task. On the other hand, group B managers did not share their stories or experiences with the group, but encouraged the organization to focus on training its managers to "communicate" better and learn "active listening skills." Although Group B managers were not as open as group A managers, the employees in both groups were equally open and eager to share their stories with the other participants. Both groups created their own group culture engaging not only in the session's topic but other pertinent issues relative to manager/employee concerns such as acknowledging differences (each TLE will be different), communicating more openly, and recognizing performance issues when the TLE returns to the workplace. It was concluded that to appropriately welcome a returning TLE employee, managers did not need to have previous experience in dealing with a returning TLE. Their success in this depended on the individual and his/her career experience, how comfortable they felt in engaging the returning TLE, and the managers own personal experience with trauma. Although the Study Circle format has been extensively used in community meetings, church groups and home study groups, it has only rarely been tried in workplace settings. These Study Circles proved that this adult educational process applied in business and corporate settings with business and corporate settings with excellent results. / Ph. D.

Every year, hundreds of thousands of people participate in art and handicrafts study circles organized by educational associations, and thus receive an increased esthetic education. The degree of this increase in knowledge is dependent on the quality of the particular study circle, the extent to which they live up to the aims and conditions required for the receipt of state grants. There are some indications that educational associations sometimes close their eyes to these aims and conditions and neglect to provide information about them. An educational association is able to control the quality of art and handicrafts study circles—for example, through the selection of course leaders, and by providing course leaders with better information and in-house training. Educational associations also receive state grants for this type of activity. The grants are not specifically ear-marked for this purpose, and it is the educational association itself that decides how to use the grants received. Certain areas of activity can be given priority over others. It is therefore of interest to examine the official attitudes of the various aducational associations towards their activities within the area of arts and handicrafts. This study, which concentrates on the four major educational associations in Sweden- the Workers' Educational Association (ABF), the Adult Educational Association (Vuxenskolan), the Educational Association of the Citizens' School (Medborgarskolan), and the Salaried Employees' Educational Association (TBV)-is based on the following: - a direct method, involving an analysis of official publications, e.g. charter, programme, publications and journals - a questionnaire directed to the Directors of Studies at the various educational associations - an indirect method involving the analysis of the educational associations' reactions to the cultural policy introduced in the 1970s. The results of the study show that none of the educational associations give esthetic activities the highest priority, despite the fact that in the eases of Medborgarskolan and Vuxenskolan these activities are clearly dominant, and also constitute the major activity for TBV. There are many signs that instead indicate that the interest in esthetic activities is rather luke-warm. The associations also question the aims and conditions that the state has drawn up in order to maintain a certain standard in the content of study circles. TBV and Medborgarskolan consider these aims and conditions to be too demanding. Vuxenskolan does not appear to have any unified policy concerning these aims and conditions, and ABF appears to deny the very existence of fixed aims for study circle acitivites. / digitalisering@umu

閱讀是通往知識殿堂的道路，是學習的基石，藉由閱讀，能夠擴展眼界，活躍思考。世界各地正如火如荼推廣閱讀，公共圖書館在推廣閱讀上更是不遺餘力，藉由舉辦不同的活動鼓勵民眾培養閱讀習慣，讓民眾親近文字，享受閱讀的樂趣。近年來，為了提升民眾英語閱讀的興趣，增加英語討論的機會，公共圖書館陸續舉辦不少英語讀書會，讓參與者能夠以英語資源為媒介，討論與分享不同的看法。 本研究透過問卷調查法與訪談法了解臺北市立圖書館成人英語讀書會實施現況，並歸納讀書會成員、帶領人以及圖書館讀書會業務負責館員之看法，發現成人英語讀書會之運作特色與遭遇困境，進而分析成人英語讀書會之成效。最後歸納相關文獻與研究結果，提出辦理英語讀書會之具體建議，期望作為日後公共圖書館辦理英語讀書會之參考。 調查結果顯示，成人英語讀書會成員以50歲～59歲的女性參與者為主，職業以家庭主婦居多，但與演講協會合作之讀書會較為特殊，無家庭主婦參與，而以上班族為多。教育程度上，以大專院校畢業者佔多數，而擁有研究所以上學歷者為讀書會的第二大族群。成員參與讀書會的動機為：增加英語表達能力、增廣見聞、拓展閱讀範圍，與喜愛閱讀等。 臺北市立圖書館成人英語讀書會運作特色有：一、學習方式生活化，讓英語更貼近生活；二、報章雜誌、短篇文章為主要的閱讀材料；三、研討的主題呈現多元的風貌，從休閒娛樂、文學、科技、時事新聞、醫療保健、教育、語言學習，到全球性議題；四、以英語歌曲為主之研討深受歡迎，使得原本以閱讀書籍、文章為主軸的討論型態逐漸轉變；五、圖書館英語志工加入英語讀書會，以其專業來協助讀書會之運作。 臺北市立圖書館支援成人英語讀書會的角色可分為主辦與間接推廣，前者是由圖書館自辦英語讀書會，後者是圖書館提供英語讀書會硬體空間與設備之援助。整體來看，圖書館對成人英語讀書會之支援包括：定期辦理帶領人培訓課程；透過網站或電子報、文宣刊物、出版品、海報來行銷成人英語讀書會；於館內展示讀書會成員作品；建置線上「心得分享區」與「線上讀書會」供讀書會成員討論；此外，亦提供「鼓勵讀書會購書優惠」方案，讀書會成員依此管道購買書籍可享有折扣的優惠。 在使用圖書館英語資源與服務方面，未參與成人英語讀書會前，約半數成員未曾使用圖書館英語資源與服務，他們找尋資料的管道主要為網路與自己的藏書。參與英語讀書會後，將近七成的讀書會成員因為讀書會的緣故而更常接觸圖書館，進而利用圖書館英語館藏與服務，資源使用上，則以英語圖書、英語報章雜誌與英語參考工具書被使用的情況較多。同時，有將近八成的讀書會成員平均每個月增加1～3冊館藏借閱量。 參與成員肯定英語讀書會對己身的幫助，例如能夠吸收最新的資訊與專業知識，也能增進國際視野，且經由成員的意見交流與分享，了解每個人不同的思考點，無形中擴展了個人的思考面向。成員英語能力也因為參與英語讀書會而有所提升，尤其是英語會話與聽力。除此之外，自信與勇氣的增加與人際關係的拓展也是成員認為參與讀書會的收穫。成員對成人英語讀書會在各方面之滿意度均呈現不錯的表現，以「讀書會的團體氣氛」與「帶領人的領導」滿意度最高。 研究發現，臺北市立圖書館成人英語讀書會遭遇之困難包括：一、圖書館英語資源無法滿足成人英語讀書會之需求；二、雖然有英語志工的加入，但英語讀書會帶領人才仍非常欠缺；三、成員聚會前的準備與積極性仍需加強。 最後，針對成人英語讀書會之舉辦提出幾點建議供相關單位參考。從圖書館的角度來看，普及舉辦英語讀書會、辦理英語讀書會帶領人培訓課程、充實英語館藏、英語館藏數位化、加強行銷圖書館英語資源與服務、安排英語專題演講、發行英語讀書會刊物、建置線上英語讀書會網站、持續評估成人英語讀書會辦理情形等，都是未來辦理成人英語讀書會可努力之方向。英語讀書會參與成員則可朝向：共同擬定讀書會內部規範、加強積極參與活動、適時提出回饋與建議等方向努力之。 / Reading is the way to knowledge and also the foundation of learning. We can broaden our horizons and activate the thinking through reading. Reading promotion is held worldwide; the public libraries go to great lengths to promote reading especially. Different reading activities are held to encourage the public to develop reading habits and enjoy the reading. In order to elevate the public’s English reading habits and increase the discussion opportunities, public libraries have held lots of English study circles in recent years. The group participants can discuss and share different opinions through English materials. This study adopts questionnaire and interview approach to investigate the status quo of adult English study circles in Taipei public library. Through the ideas and opinions from the group members, leaders and librarians in charge of the study circles, the study will discover the operation characteristics and difficulties English study circles encountered. Further, analyzing the effectiveness of adult English study circles. Finally, the study will provide some suggestions for holding adult English study circles after concluding literatures and study results. According to the study results, female members aged from 50 to 59 years are the primary participants in adult English study circles.The most participants are housewives. However, the members’ main career in the study circles which the library cooperates with Toastmasters International is office worker. As concerned about education background, most members have college degrees. Members have master degrees are the second largest group in adult English study circles. Besides loving reading, members’ participation motives are to increase English expressing ability, to broaden their horizons, to extend the lust of reading, etc. The operation characteristics of adult English study circles in Taipei public library are described as follows: (1)Members can use English in their daily life. (2)English books are not the main reading materials. Instead, many groups use journals.(3)The topics of discussion are divergent, including entertainment, literature, science and technology, current events, medical and health care, education, language learning, and global issues.(4)English song–centered discussion is popular. The discussion pattern has been changing gradually from discussing books and short articles to song-centered symposium. (5)Library English volunteers are engaged in English study circles and use their professional specialty to assist the group operation. The roles of Taipei public library on holding adult English study circles can be divided into auspices and indirect outreach. In the former case, the library hosts the English study circles. In the latter case, the library offers English study circles the place and facilities. On the whole, the library’ supplies include (1)holding regular leader training curricula, (2)propagandizing English study circles through websites, e-paper, publications, and posters, (3)displaying the members’ works in the library, (4)building websites “online reflection sharing” and “online study circles,” and (5)providing purchasing proposal for study circles. As far as library English resources and services concerned, about one half group members never use library English resources and services before participating in the English study circles. They surf the net and use their own collections to find the materials. After participating English study circles, about 70 percent group members go to library more often and they also use English collections and services in the library. English books, newspapers, magazines and reference books are more often used. Besides, nearly 80 percent group members increase documents on loan per capita on the average of 1 to 3 volumes per month. Group members affirm the benefits of taking part in English study circles. For example, they can get latest information, learn professional knowledge, and broaden their visions. Through sharing the opinions, they can learn different thinking from others. After participating in the English study circles, members’ English ability have improved, especially conversation and listening. In addition, self-confidence, courage, and interpersonal relationships are also the benefits. Group members think the performances of English study circles are good in all respects. Among all the performances, members are most satisfied with group atmosphere and leader’s guidance. The study shows the difficulties that adult English study circles have encountered. They include (1) library English collections can’t satisfy group leaders, (2) English group leaders are still going short, and (3) members should have more preparation and initiative. Finally, the study brings up some suggestions about holding adult English study circles. From the library’s perspective, holding more English study circles, running study circle leaders training curricula, increasing English collections, digitalizing English collections, advertising English collections and services, publishing English publications, building online English study circles websites, and keeping on evaluating adult English study circles are some ways libraries can work in the future. With regard to the members, they can draw up the group interior rules, participating in activities more actively, and raise questions or make suggestions at anytime.

讀書會(study circles)為一種志願團體，若立案為社團法人者，為非營利組織，回顧台灣讀書會自民國七十四年台北「媽媽充電會」及高雄「揚帆主婦社」成立發軔至今，隨著解嚴、社區主義及女性主義的抬頭，已有長足進展，依據民國九十年十月第五屆全國讀書會博覽會之統計，目前全國有案可稽之讀書會有1,912個。 表面數字雖值得欣慰，但這其中卻不乏中途倒會、進入冬眠或目標變質者，因此，讀書會泡沫式的現象非常值得觀察研究。大致說來，讀書會發展有四階段，即籌組期、發展期、倦怠期和成熟期，在發展過程中，如果無法渡過倦怠期危機，很容易就倒會，名存實亡。國內雖有讀書會暴起暴落，然而成立超過十年，成員超過五十人者（甚至超過二百人），也大有所在。因此，讀書會的領導與管理，攸關讀書會之成敗，是值得探討之主題。 借鏡於國外案例，美國的讀書會發展，據一九九七年統計，已有五十萬個讀書會；瑞典的讀書會據一九九六年統計，有三十五萬個讀書會在運作。以目前台灣約兩千三百萬人，約有兩千個讀書會，相較於美國及瑞典，台灣民眾參與讀書會比例，顯然偏低，值此全民學習、終身學習的時代，讀書會尚有極大發展空間，值得政府及民問來共同推廣。 有鑑於此，本論文期經由文獻探討、深度訪談、比較研究及焦點團體座談，從讀書會不同發展階段、Yuk1的有效領導管理行為、易經啟示理念等不同理論，來建立不同面向之讀書會領導功能模型，並針對讀書會召集人領導功能、讀書會未來發展方向提出結論及建議，供讀書會及各相關單住參考。 本論文結論重點為：一、讀書會是否成立為法人、繳費多寡，和讀書會經營成敗無關，最重要是讀書會能給會員什麼收穫。二、不同發展階段有不同領導功能特色及重點，領導功能可概分為決策、影響力、建立關係、取給資訊和權變等五種面向，其中權變領導為核心。三、領導功能有智慧面及知識面，二者相輔相成，相互為用。四、讀書會可參與社區議題和公共政策，促進社群意識，建立公民社會。 建議重點為：一、讀書會會員應以「自我導向學習」(self-direction learning)來參加讀書會，達成終身學習、豐裕心靈。二、讀書會召集人日久可能有倦怠現象，應培養接班人，使讀書會能薪火相傳，永續發展。三、讀書會應尋求市場區隔，結合社會資源，配合社會發展，尋找讀書會定位及舞台。四、讀書會可辦理新生訓練、發行出版品、辦理各種活動等方式，提昇會員社會化程度及組織凝聚力。五、召集人應加強領導管理智能及人文素養，有如領航人，帶領讀書會邁向新世代。六、轉換型領導、服務型領導是較適於讀書會召集人運用的領導類型。七、政府輔導讀書會政策應有一貫性，不要人去政息。入、政府應協助成立讀書會資源中心，整合各種資源經驗，促進讀書會發展。 關鍵詞：讀書會、召集人、自我導向學習、轉換型領導、服務型領導。 / Study Circles are voluntary groups until registered formally in which case they are called non-profit organizations. Taking a view backward, the development of study circles in Taiwan was triggered by“Mama chong diann hwei”in Taipei and“Yang farn juu fuh sheh”in Kaohsiung. Since the remoal the Martial law and the promotion of cormnunitarialism and feminism in Taiwan, study circles have progressed steadily until today. According to statistics printed by the 5th National Study Circles Fair in October 2001, the number of Study Circles in Taiwan has reached 1,912. Though the number is encouraging, we found that a great deal of study circles have disbanded, stopped activities or replaced their original goals. Though the bubble-phenomenon regarding study circles is worthy of research and observation, generally speaking, the development of study circles has typically followed 4 stages: preparation, development, fatigue and maturation. During the development process, if particular study circles can't pass through the fatigue stage, they will usually dissolve very soon, normally not lasting for longer than half year. Though some study circles are like bubbles, there are also a lot of study circles that have existed more than 10 years, have more than 50 members (some more than 200 members), and continue to be more stable and reputable. It seems that the leadership and management of study circles' conveners is directly related to the success of the organizations. This tendency has become the theme to be further researched by this study. In USA, there were 500,000 study circles in 1997. In Sweden, there were 350,000 study circles In 1996. Presently, there are 1,912 study circles in Taiwan with about 23 million population Compared to the USA and Sweden, the participation rate is quite low. During this“life-long” learning age, there is quite a bit of latitude in regards to the development of study circles. This thesis used "documentary-type methods" ,"in depth interviews" , "comparative study" and "focus group" styles to try to establish various leadership models such as "different development stage leadership model", "Yuki's valid leadership behavior model" and "Yin-and promote their respective study circles. The conclusion is 1.The member fees and official registration of study circles do not determine the success of a study circle versus what the study circle can give to the members. 2.Different stages need different leadership, leadership includes decision making, influence, relations, information and contingency. Contingency leadership is the center of all leadership. 3.Leadership has the dual dimensions of wisdom and knowledge , those two help and engender each other. 4.Study circles can participate in community issues and public policies to help establish a more civil society. The suggestions are 1.The members of the study circles should base themselves on "self-directional learning" to participate and target "life long" learning. 2. The conveners of the study circles have the phenomenon of exhaustion, the study circles should cultivate suitable members to take over the role of leaders to progress the study circles. 3.The study circles should choose their market segment, follow the development of the society, and find their own performing stage. 4.The study circles can organize new member training programs, publishing books and another activities to upgrade the cohesion of study circles. 5. The conveners of the study circles should improve their leadership and knowledge to lead the organization to walk into the new age. 6.Transformational leadership and servant leadership are more appropriate style for study circles' conveners. 7.The government's policy of sponsoring the study circles should be maintained to help develop the study circles. S.The government should help to establish a study circle resource center to promote the progress of the study circles on a national front. Key words: study circles; conveners; self-direction learning;transformational leadership; servant leadership.

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