The purpose of this thesis is to study the level of understanding of e-health applications among users with diabetes in Bulgaria, to find out how they use those applications, and to provide knowledge on what m-health applications provide to people with diabetes, and what they actually need. This research used TAM variables combined with Innovation Diffusion Theory to produce knowledge on technology acceptance. Therefore, the factors of relative advantage, compatibility, complexity, trialability and observability will be used to determine perceived usefulness, perceived ease of use and behavior intention to use a technology. This research was intended to gather information on the use of diabetes self-management mobile apps in a standardized manner. The instrument used for the survey, a questionnaire, aimed to provide information on the use and experience of mobile health apps for managing diabetes. The final online survey was completed by 71 participants, 38 of which were female, 28 were male and 7 were of non-specified gender. The introductory stage of the survey showed that most of the respondents were between the ages of 31 to 40 years old (28.2 %), and that the largest part of the population sample has been diabetic for five years (32.4%). By taking into consideration the results, it can be said that 74.6% of relative advantage correspond to very high perceived usefulness on behalf of the respondents. And a score of 53.5% shows that the people who took part in the survey exhibit high perceived ease of use of the mobile applications.  This concludes that initially upon using diabetes self-management applications, the respondent’s exhibit high behavioral intention to do so and due to that the applications are not defined as complex, they are suitable for constant use.

På några år har användningen av IP-telefoni inom svenska företag tredubblats och vi börjar nu se ett attitydskifte gentemot en teknik som länge dragits med dåligt rykte på grund av kvalitetsbrister. IP-telefoni är ett resultat av att data- och telefonikommunikation vävs samman och att kapaciteten i nätverken ökar. Detta medför att man genom att införa IP-telefoni kan genomföra kostnadsbesparingar och effektivisering. Men tekniken erbjuder även ökad funktionalitet och därmed även mervärde för organisationer som använder IP-telefoni. Inser organisationer detta och utnyttjar man fördelarna med tekniken för att skapa acceptans inom organisationen? Syftet är att undersöka vilka faktorer som motiverar en övergång från kretskopplad telefoni till IP-telefoni, och hur man inom en organisation skapar acceptans för den nya tekniken. Syftet har uppfyllts genom en kvalitativ studie som byggt på semi-standardiserade intervjuer. Studien genomfördes hos fyra svenska organisationer som implementerat en ”ren” IP-telefonilösning med IP-växel och hårdvarutelefoner. Resultatet av studien visar att det är vanligt att utnyttja en större händelse som startskott för implementationen. Detta kan röra sig om en flytt eller en renovering av organisationens lokaler. De främsta orsakerna till att man väljer IP-telefoni har visat sig vara kostnadsbesparingar, effektivisering av nätverksinfrastrukturen samt att man ser tekniken som en investering för framtiden. Det har visat sig att de företag som genomfört en grundlig studie av IP-telefoni som teknik, inledningsvis har identifierat fler fördelar med tekniken. Vidare har studien även visat att organisationer upplever ett initialt motstånd till förändringen från anställda och att detta motstånd ofta uppkommer i anknytning till tekniska problem som uppstår i samband med implementationen. Det är mycket ovanligt att organisationer har en speciell fas för att skapa acceptans för förändringen, vilket troligtvis beror på att man ser användandet som liknande med traditionell PSTN-telefoni och att resurser istället läggs på att lösa tekniska problem. / Over the last few years there has been a threefold increase in the use of IP telephony within Swedish companies. We are now beginning to see a change in attitude towards a technology that thanks to poor Quality of Service has been struggling with a bad reputation. IP telephony is a result of computer and telephone networks being con-verged, and by doing this, costs can be saved and efficiency boosted. But the technology does also offer increased functionality and thereby added value to the organisations using it. But do organisations realize this, and do they exploit the benefits of the technology in order to create acceptance for it within the organisation? The purpose is to examine what the motivating factors are for a transition from PSTN telephony to IP telephony, and also to study how acceptance for the new technology is created within the organisation. The purpose has been fulfilled by conducting a qualitative study based on semi-standardized interviews. The study has been conducted at four Swedish organisations that have implemented a "pure" IP telephony solution including IP gateways and IP telephones. The result of the study shows that it is common to use a "big event" as a starting block for the implementation. This could be a relocation or the restoration of an office building. The main reason for choosing IP telephony is the fact that convergence cuts costs, boosts efficiency, and that organisations see IP telephony as an investment for the future. We have noticed that organisations that conduct a thorough study of IP telephony have identified more functional advantages with the technology. Furthermore, the study has shown that organisations experience initial resistance from users, and that this resistance often arises in connection to technical problems that transpire during the implementation. It is rare for organisations to have special phase for creation of acceptance, which most likely is due to the fact that organisations see the use of IP telephony as similar to the use of traditional PSTN telephony, and that resources instead are being placed on solving technical problems

Introduction: Along with the swift spread of 3G and wireless network, wireless technologies are applied in many areas, especially in education. The advent of mobile learning overcomes several limitations and barriers of traditional classroom education. As for higher education in China, mobile learning is in its infancy stage. Understanding end-users’ acceptance of mobile learning is crucial, because new technological advances cannot enhance performance if they are not accepted by end-users. This study focuses on three top Chinese universities and answers the following research questions: How do students perceive mobile devices as a learning tool incorporated in class and what are their attitudes towards mobile learning? What are the motivational factors that affect students’ acceptance of mobile learning? Purpose: The purpose of this study is to test the proposed Technology Acceptance Model (TAM) in explaining students’ acceptance in three top Chinese universities. The goal of this work is to enhance the understanding of user acceptance of incorporating learning into mobile device inside and outside classes. Method: A deductive, theory-testing approach was used in this study. Eleven hypotheses were built based on a literature review and on the proposed TAM model, and were tested using primary data and literature review. Primary data was gathered via semi-structured interviews and questionnaires. The data collected through the questionnaire was analysed by Structural Equation Modeling. Conclusion: Through testing the proposed model, the authors found that students are positive towards mobile learning but they do not have a strong willingness to adopt it. The proposed TAM model can improve the understanding of students’ motivation by suggesting what factors are the most important in enhancing students acceptance of mobile learning.

Context: Researchers in serious games area and professionals in stroke rehabilitation, working collaboratively in explorative interdisciplinary research studies in order to develop usable and effective applications. In this context, physiotherapists and occupational therapy are important elements of stroke rehabilitation. Applications from such exploratory development reflect motivational and easy to use features, which could be further designed and developed by serious games developers. Objectives: The research study aims to investigate the role and usefulness of Video Capture Virtual Reality Technology (VCVRT) in motor impairment rehabilitation, to identify and explore the importance of this technology in healthcare, specifically in motor impairment rehabilitation. Likewise, to analyze the acceptance of VCVRT among the physiotherapists in terms of perceived ease of use, perceived usefulness and perceived intension to use. Methods: In this exploratory study literature review, workshop and survey including questionnaire and interview are used, taking Blekinge County Hospital (Karlshamn) as case study along with “TARGET” game as testing platform for introducing and evaluating VCVRT among physiotherapists. For exploring technology acceptance level among physiotherapists, Technology Acceptance Model (TAM) was used in the research work. Results: Video capture virtual reality technology can be used as a complement to conventional physiotherapy. This technology is cheap, easy to use and is useful as a home based rehabilitation tool, but together with physiotherapist supervision or coaching. Moreover, VCVRT is motivational for weak patients and useful in motor rehabilitation in terms of quantity, i.e. intensity of exercise can be increased. Physiotherapist centered approach is necessary for game design process; effective game design suggestions and the idea of single gaming framework consists of different games acquiring multiple rehabilitation goals, are achieved from physiotherapists during the research. Technology acceptance value is high among physiotherapists. Conclusion: The research study provides a more detailed understanding of the factors involved in the implication of video capture virtual reality technology in motor impairment rehabilitation. The authors concluded from the research study that video capture virtual reality technology is applicable for motor impairment rehabilitation while considering following factors, i.e. Physiotherapist centered approach, a gaming framework where a portfolio of games can be assembled for individual patients, and video capture virtual reality technology is applicable for home based rehabilitation under the supervision of physiotherapist. Furthermore, physiotherapists’ concerns and importance in the intervention of serious games and healthcare area are highlighted by this research work.

Date: 05 June 2017 Level: Bachelor Thesis in Business Administration, 15 ECTS Institution: School of Business, Society and Engineering, Mälardalen University Authors: Meier, Philip Soltani, Nazila Khodabandeloo (88/03/11) (93/07/05) Title: Understanding and Predicting Students’ Intention to Pay for Private Cloud Storage Services Tutour: Konstantin Lampou Keywords: cloud storage service, iCloud, technology acceptance model, information systems, user acceptance, intention to pay Research Question: What are students’ intention to pay for private cloud storage services and why? Purpose: The purpose of this study is to investigate students’ intention to pay for private cloud storage services, in order to find out how willing they are to pay for such services and for what reasons. Method: This study takes a qualitative approach, where both primary and secondary data are collected. Secondary data was collected through i.e. empirical studies and annual publications. Primary empirical data was conducted through semi-structured interviews with 21 students of Mälardalen University. The primary empirical data was analysed using a thematic analysis. Conclusion: Conducting this study showed, that most of the factors’ influences on students’ intention to pay for private cloud storages were positive, resulting in an overall high willingness to pay. The perceived monetary sacrifice was regarded as very low, hence not preventing potential customers from paying for the services. Considerable issues were however found in the perceived quality, more precisely in the perceived reliability and the lack of trust expressed in private cloud services. Finally, unused potential for private cloud service providers to positively influence students’ attitudes was found both in the perceived usefulness and subjective norm factors.

The aim of this study was to investigate the attitudes of students towards, and use of ICT in KHEIs (private- public), as well as identifying the factors that influence students‟ attitudes towards using ICT in their daily learning. Technology Acceptance Model (TAM) was used to examine the influence of the factors: type of university, gender, academic discipline, language of learning, students‟ ICT experience and ICT support, on the Perceive Ease (PEOU) of Use and Perceive Usefulness (PU), as internal components of attitude. This study employed mixed research methods to achieve its aims and objectives. The study sample consisted of 717 students from the sciences and humanities at both the Public University and the private University in Kuwait. Quantitative and qualitative data were gathered from students by distributing questionnaires and semi-structured interviews. The principal quantitative results of this study were: (1) the overall attitude of public university students towards using ICT in their learning are more positive than the attitudes of students at the private university; (2) the type of university, gender, level of ICT experience and ICT support factors have an influence on students‟ attitudes through the PEOU and PU; (3) the factor of academic discipline only influences students in terms of the PEOU and PU, and (4) learning English has a positive influence on students‟ attitudes towards ICT. At the same time, the qualitative results show that the use of ICT tools in their English version can improve students‟ English language skills. Another qualitative result shows that the social communication between students and the peer learning can positively influence their attitude towards ICT, as well as improving their ICT experience and skills. Recommendations were subsequently made to stakeholders and educators at both universities, based on the findings of the study. Further ideas were then identified for future research.

Increasing prevalence of non-communicable diseases, aging, and population growth pose significant sustainability challenges to health systems. Especially the health systems of low- and middle-income countries are more vulnerable to the risks related to non-communicable diseases and demographic changes. As the Covid-19 pandemic demonstrates, the quality of health systems is vital to save lives, and even the most developed countries are not immune to the consequences of global health crises. The World Health Organization estimates that non-communicable diseases such as cardiovascular diseases, chronic respiratory diseases, cancers, and diabetes cause around 40 million deaths in a year, and 15 million people aged between 30 and 69 suffer from premature deaths mostly in low- and middle-income countries. The United Nations aim to address this problem through the Sustainable Development Goal 3.4 that stresses to reduce by one third premature mortality from non-communicable diseases through prevention and promote mental health and well-being until 2030. Poor quality health systems and inadequate access to healthcare services by the most vulnerable groups are some of the main reasons for premature deaths. Improving the quality of health systems through innovation and digitalisation is strategic to deliver essential healthcare services to the most vulnerable people. Digital health technologies such as mobile health applications for chronic disease self-management play a key role in improving the health status of individuals and the accessibility of healthcare services. Type 2 Diabetes Mellitus (‘T2DM’) is one of the most prevalent non-communicable diseases suffered by almost half a billion people, and current developments in digital health technologies offer innovative methods for its treatment. Hence, this study investigates the effectiveness of a T2DM self-management smartphone application called DiaWatch and its potential benefits for the Sustainable Development Goals in terms of addressing the challenges of health systems. Methodology: Using the Technology Acceptance Model as an overall conceptual framework, a comprehensive literature review was performed to clearly define the objectives and methods for the study. Based on these findings, two sets of semi-structured qualitative interview questions have been prepared for collecting empirical data. Ten healthcare professionals working at a university hospital in Istanbul, Turkey, and ten T2DM patients using a T2DM self-management app called DiaWatch have been interviewed from mid-February to early-March. A thematic analysis has been carried out to analyse the empirical data collected through the semi-structured interviews. Results: Firstly, the results of the interviews with T2DM patients using the DiaWatch app suggest that the health status and chronic condition self-management experience of the majority of the interviewees improved since using the app and they adopted behavioural changes, such as being more adherent to the treatment, increased physical activity, having a healthier diet and measuring blood glucose level more regularly. The interviewees reported less dependency on healthcare facilities and increased accessibility of healthcare services, as they are tele-monitored by their physicians. Secondly, the results of the interviews with healthcare professionals highlight the benefits of digital health technologies for the health systems in terms of facilitating the job of healthcare staff, reducing the costs, and saving time. The interviewees state that tele-monitoring helps to decrease the number of redundant hospital admissions and screenings; however, data privacy and irreplaceability of face-to-face medical examinations are the main concerns before the acceptance of these technologies.

Thesis (M.Inf) --University of Limpopo, 2019. / The use of social media (SM) tools in both public and private institutions is growing remarkably. Academic libraries, in particular are confronted with serious challenges of becoming the leader in adopting various SM platforms to enhance the delivery of library and information services to their users. This study investigated the extent and ways in which librarians attached to the University of Limpopo library use SM platforms in the provision of library and information services to their patrons. The study examined types of SM tools used, purposes that SM tools are used for in academic libraries, factors that determine and impede the use of SM, as well as the attitudes of the library staff towards the use of SM in providing library and information services. The study adopted a qualitative research approach through the use of a semi-structured interview (administered face-to-face) with 10 academic librarians at the University of Limpopo (UL) as a data collection method. The findings of the study show that UL library staff largely use SM platforms such as Facebook to market and promote library services as well as Library-Blog to liaise with the schools or faculties. The study further revealed that librarians at UL are not in charge of SM applications. Instead the Marketing and Communication Department administrator is responsible for the management of SM in the university. The study notes that library personnel are aware of various SM platforms. Therefore, it has a direct influence on their use in work-related tasks. Moreover, the ease of use, low cost, high demand and usefulness of SM applications are contributory factors which motivated the librarians to want to use it. The study further reveals factors that inhibit the effective use of these applications and recommends that library management should create SM policies to boost the effective use of SM for the benefit of library patrons.

Philosophiae Doctor - PhD / The increased pervasiveness of information communication and technology and increasing internet access creates anticipation for how contemporary technologies can address critical developmental problems. Non-communicable diseases are the leading cause of death globally, even though more than 40% of the deaths are premature and avoidable. Diabetes is such a disease that causes 80% of non-communicable disease deaths in low and middle-income countries. Diabetes is also the leading cause of death in the Western Cape province of South Africa. Diabetes thus constitutes a challenge to achieve Sustainable Development Goal 3 that focuses on health and well-being for all people, at all ages. The potential of technology, such as the use of m-health applications, is recognised as a means to advance the Sustainable Development Goals through supporting health systems in all countries.

To achieve the widespread diffusion of autonomous electric buses (AEBs) and thus harness their environmental potential, a broad acceptance of new technology-based mobility concepts must be fostered. Still, there remains little known about the factors determining their acceptance, especially in the combination of vehicles with alternative fuels and autonomous driving modes, as is the case with AEBs. In this study, we first conducted qualitative research to identify relevant factors influencing individual acceptance of autonomously driven electric buses. We then developed a comprehensive research model that was validated through a survey of 268 passengers of an AEB, operated in regular road traffic in Germany. The results indicate that a mix of individual factors, social impacts, and system characteristics determine an individual’s acceptance of AEBs. Notably, it is important that users perceive AEBs, not only as advantageous, but also trustworthy, enjoyable, and in a positive social light. Our research supplements the existing corpora by demonstrating the importance of individual acceptance and incorporating it to derive policy implications.