Bakgrund: Inom SVF för bröstcancer är målet att 80 procent av alla patienter med välgrundad misstanke om cancer inom 28 kalenderdagar ska få påbörja sin första behandling. Region Kronoberg har inte lyckats uppnå målet, vilket är en problematik som grundar sig i resursbrist, ofullständig samordning och koordinering samt en funktionsorienterad struktur. Användningen av vårdlogistiska verktyg och teorier kan bidra till att identifiera vårdförloppets utmaningar samt bidra till förbättra dem.  Syfte: Ur ett logistiskt perspektiv syftar studien till att identifiera utmaningar för Region Kronobergs standardiserade vårdförlopp för bröstcancer. Förbättringsförslag för dessa utmaningar kommer att undersökas och presenteras, för att kunna bidra till att Region Kronoberg närmar sig målet om att 80 procent av alla patienter med välgrundad misstanke om bröstcancer ska få påbörja behandling inom 28 dagar.  Metod: Studiens metod utgör en kvalitativ fallstudie med en deduktiv ansats, där primärdata har samlats in genom semistrukturerade och ostrukturerade intervjuer. Utöver primärdata har även sekundärdata från Cancercentrums och Region Kronobergs statistik samlats in. För att besvara studiens forskningsfrågor har dessa analyserats i relation till studiens teoretiska referensram, som utgörs av vetenskapliga artiklar och litteratur.  Slutsats: Ett antal utmaningar har identifierats inom SVF för bröstcancer, inklusive resursbrist och problem med remitteringshantering. En funktionsorienterad struktur och långa beslutsvägar hindrar utvecklingsarbetet. För att närma sig det nationella målet föreslås användning av Theory of Constraints, ett standardiserat system för att skicka remisser, kapacitetsplanering, en större grad av processorienterad struktur, förbättrad kommunikation samt lean healthcare-konceptet.  Studiens bidrag: Resultatet kan ha praktisk betydelse för att väcka diskussion och väcka frågor som kan stimulera till ytterligare forskning inom vårdlogistik och SVF. Teoretiskt kan studien bidra till att skapa medvetenhet och driva förändringar, vilket kan bidra till effektivisering.  Nyckelord: Flaskhals, Kapacitetsplanering, Koordinering, Lean healthcare, Process management, Samordning, Standardisering, Supply chain management, Theory of constraints / Background: Within the CCP for breast cancer, the goal is for 80 percent of all patients with well-founded suspicion of cancer to initiate their first treatment within 28 calendar days. Region Kronoberg has not been able to achieve this goal, which stems from resource constraints, incomplete coordination and a function-oriented structure. The use of healthcare logistics tools and theories can help identify challenges and contribute to their improvement.  Purpose: From a logistics perspective, identify challenges in Region Kronoberg's standardized care pathway for breast cancer. Improvement proposals for these challenges will be explored and presented to help Region Kronoberg get closer to the goal of ensuring that 80 percent of all patients with well-founded suspicion of breast cancer initiate treatment within 28 days.  Method: The study employs a qualitative case study with a deductive approach, where primary data has been collected through semi-structured and unstructured interviews. In addition, secondary data as statistics have been collected from the Cancer Center and Region Kronoberg. To address the research questions, these data sources have been analyzed in relation to the study's theoretical framework, consisting of scientific articles and literature.  Conclusion: Several challenges have been identified within the CCP for breast cancer, including resource shortages and issues with referral management. A function-oriented structure with long decision-making processes hinder improvement efforts. To approach the national goal, the use of  TOC, a standardized referral system, capacity planning, a higher degree of process-oriented structure, improved communication, and lean healthcare concept are suggested.  Contribution: The results may have practical implications for initiating discussions and raising questions that can stimulate further research in healthcare logistics and CCP. Theoretically, the study can contribute to raising awareness and driving changes, which can lead to streamlining and efficiency improvements.  Keywords: Bottlenecks, Capacity planning, Coordination, Lean healthcare, Process management, Standardization, Supply chain management, Theory of Constraints

Den här studien undersöker identifieringen och minskningen av flaskhalsar iproduktionsprocesser genom simulering, med hjälp av en fallstudie på Företag X.Fokus ligger på diskret händelsesimulering (DES) som ett strategiskt verktyg för attförbättra tillverkningseffektiviteten genom att exakt lokalisera och åtgärdaproduktionsflaskhalsar. Genom omfattande simuleringsstudier identifierade studienkritiska flaskhalsar som betydligt påverkar produktionslinjens genomströmning ochoperationella effektivitet. Studien använder både primär- och sekundärdata, ochintegrerar verkliga operationella mätvärden med simuleringsmodeller för att ge enrealistisk bedömning av produktionsdynamiken. Resultaten betonar effektiviteten avDES inte bara i att identifiera den exakta platsen och processen hosproduktionsflaskhalsarna, men också i att föreslå och utvärdera potentiella åtgärderför att lindra dessa flaskhalsar. Rekommendationer för processförbättringar hosFöretag X och vidare forskning diskuteras, vilket understryker vikten av kontinuerliganpassning och teknologisk integration i tillverkningssystem för att möta dynamiskamarknadskrav och stärka konkurrensfördelen. Studien illustrerar hur avanceradesimuleringsmetoder kan vara en avgörande komponent i strategiskt beslutsfattandeinom industriell operationshantering.

Thesis (MBA (Business Management))--Stellenbosch University, 2008. / ENGLISH ABSTRACT: Distell Group limited is South Africa's leading producer and marketer of fine wines, spirits and ready-to-drinks. The wine division has been confronted with limitations on pressing capacity for a number of years. Sales of Distell wine brands are projected to grow substantially, in particular in the premium and super premium categories. Therefore a need for increase sUstainable supply of wine was created. The objective of this study was to increase the throughput in Distell wineries significantly, without or with minimal cash investment, by applying the principles of a combined supply chain strategy. To achieve this, the study needed to allow for the analysis of various scenarios, and indicate where the various constraints were within the process. Theory of constraint, which is a management philosophy aiming to continually achieve more of the system's goal was applied to the Distell situation. The focus points were to create value for the organisation, with collaboration between grape farmers and the wineries. It was necessary to follow a process of data capturing, and the data obtained from the various sources in 2008 was combined into one database to develop a capacity evaluation model. There is no doubt that the Distell wineries as a group, improved their efficiency over the last number of years, with effective management of the individual wineries. There is however enough evidence to support the change to a combined supply chain strategy, which could unlock more total benefits than the individual management. It is clear from the findings in this study that not all the current available capacity is fully utilised. This study found that the white process in Distell was working at a higher than required rate of the set capacity targets, and would need substantial capital investment to increase throughput. The red process indicated opportunities for increase throughput in the total system. It is possible to increase total throughput and maintain quality for Distell wineries. / AFRIKAANSE OPSOMMING: Distell is een van Suid Afrika se grootste produseerders en bemarkers van hoe gehalte wyn, spiritus produkte en alkoholiese drankies. Die wynkelder omgewing ervaar al vir 'n geruime tyd kapasiteit tekorte. Die vraag na Distell wynhandelsmerke verwag om 'n konstante groei te toon oor die volgende paar jare, veral op die premium en super premium katogoriee. Oit veroorsaak 'n groeiende behoefte vir die volhoubare voorsiening van wyn, binne die maatskapy. Die doel van die studie was om produksie te verhoog binne die Distell kelders, met min of geen kapitale beleging, deur 'n holistiese strategie te volg ten opsigte van die bestuur van die waardeketting. Die studie het verskeie alternatiewe ondersoek met die doe I om die beperkings in die proses te identifiseer en te ontleed. Die bestuurs filosofie 'Theory of constraint' is toegepas, waar daar gestreef word om meer te bereik, van die mikpunt wat ge5tel is vir 'n spesifieke proses. Die hoofdoel van die maatskapy was om waarde te skep, deur samewerking tussen druiwe produsente en die verskiliende Distell kelders. Die nodige data vir die ontleding van die beskikbare kapasiteit is verkry gedurende die 2008 seisoen. Die inligting is saamgevoeg in een data-stel, en 'n kapasiteitsmodel is ontwikkel. Daar is geen twyfel dat Disteli kelders as 'n groep hul doeltreffenheid verbeter het, deur die individueele prosesse te bestuur. Die studie lewer egter genoeg bewyse dat daar 'n groter potensieeHe voordeel is, indien die proses op 'n holistiese waardekettingstrategie bestuur sal word. Die studie lewer bewyse dat die huidige beskikbare kapasiteit nog nie optimaal benut word nie. Die verwerking van druiwe in die witwyn proses vind plaas teen 'n hoer kapasiteitsbenutting as wat waarvoor beplan was. Om enige verdere witdruiwe volumes te hanteer, sal tot groot kapitale besteding lei. Die rooiwyn proses wys daar is ruimte vir verbetering, sonder groot kapitale spandering. Die studie het gevind dat die totale proses meer volumes rooidruiwe kan hanteer, en steeds voldoen aan die nodige kwaliteit vereistes.

This thesis deals with application of Critical Chain in IT/ICT Project management in an international IT company. Beginning with a definition of Theory of Constraints and Critical Chain from a theoretical point of view the thesis provides knowledge base for practical implementation of Critical Chain. The thesis proceeds with selection and division of various IT/ICT projects types providing their evaluation according to their usability with CCPM (Critical Chain Project Management). The thesis also contains research and overview of available resources dealing with application of Critical Chain in IT projects management. This research is presented in a form of case studies and also concluded as a summary of both achieved successes and critical success factors that should be taken into account when implementing CCPM. Based on the knowledge acquired from the previous chapters a formal step-by-step procedure defining how to proceed with CCPM in a project was defined. This procedure will be applied in a real project management as a part of this diploma thesis. The thesis also presents analysis of currently used methodology and approaches to project management in the company and using the procedure created in the previous part the methodology is extended by relevant parts of CCPM. These approaches and methodology are formalized in a Methodical Pattern for IS Development (FI) -- CCPM and this pattern is then used for application of CCPM in a software development project. The project is prepared, planned and controlled according to principles of Critical Chain. The thesis captures this process step-by-step including monitoring of the project and its buffers. For evaluation of the Critical Chain implementation in a software development project a set of criteria was developed and used for assessment. Also every member of the given project team was sent a questionnaire to provide feedback. Originally planned comparison of the CCPM project with a project managed by currently used approaches could not, unfortunately, be carried out due to lack of data and their sensitivity. Considering the scope of this thesis, the application of CCPM in a real project represents verification of validity of the Methodical Pattern for IS Development (FI) -- CCPM and the contribution is also in creation of criteria and verification of their usability for evaluation of projects and potential comparison of two or more projects. Based on the practical application of Critical Chain in a real project, suggestions and recommendation for adjustments to current methodology and also further work with CCPM in the company were provided.

A pesquisa tem como objetivo propor um modelo para a formação e gerenciamento de redes de inovação em uma metodologia de gestão: a teoria das restrições aplicada ao planejamento e controle de produção. Como objetivo secundário, a pesquisa visa propor uma ferramenta prática para se gerenciar a transferência de know-how de teoria das restrições para as manufaturas usuárias. Tais propostas se fundamentam tanto na teoria de inovação, na teoria de redes e na teoria de redes de inovação, como em três estudos de caso de implementações de teoria das restrições. Na perspectiva das manufaturas usuárias, a implementação de teoria das restrições representa uma inovação para diminuir atrasos de entrega e para diminuir estoques. Tais benefícios são tanto mais rápidos, quanto mais veloz for o processo de transferência do know-how de teoria das restrições ao time responsável pelo planejamento e controle da produção. Com a finalidade de se contribuir para o aumento da eficiência na capacitação em teoria das restrições, propõe-se uma ferramenta gerencial prática denominada mapeamento do fluxo de transferência de know-how de teoria das restrições. Já na perspectiva dos especialistas em implementações de teoria das restrições, propõe-se um modelo teórico de redes de inovação para a criação de: a) métodos mais eficientes de implementação de teoria das restrições; b) novas gerações de arquiteturas de funcionalidades de teoria das restrições que sejam mais aderentes a outras metodologias de gestão freqüentemente implementadas nas manufaturas; c) e um novo software para a operacionalização dos algoritmos de teoria das restrições, software mais simples de implementar e de usar para que uma ampla escala de manufaturas possa ter acesso a esta metodologia de gestão. / This research proposes a model for designing and managing innovation networks for a management methodology: the theory of constraints applied to production planning and control. The secondary objective is to propose a practical tool for managing the theory of constrains know-how transfer process to the users manufactures. The model results from theories on innovation, organizational networks and innovation networks and also from three case studies on theory of constraints implementations. In the users manufactures perspective, a theory of constraints implementation represents an innovation for decreasing orders delays and decreasing inventory. The faster the theory of constraints know-how transfer process is, the faster will those benefits be achieved. Therefore, in order to contribute to increase the efficiency of the absorptive capacity on theory of constrains, it is proposed a practical management tool denominated theory of constraints know-how transfer stream map. However, in the theory of constraints implementations experts perspective, it is proposed a theoretical innovation networks model to support the creation of: a) more efficient methods for implementing the theory of constraints; b) new generations of theory of constraints functionalities architectures better linked to other management methodologies frequently implemented in manufactures; c) and a new theory of constraints software easier to implement and to operate, so that a large scale of manufactures may have access to this management methodology.

A determinação do mix de produtos deve considerar fatores internos e externos à empresa. Os externos referem-se principalmente aos preços de produtos, empresas competidoras, produtos substitutos, produtos complementares, canais de distribuição, fornecedores, clientes, localização industrial, impostos, taxas de juros dentre outros. Os fatores internos estão relacionados principalmente ao uso da capacidade industrial, à oferta (preços e quantidades) de matérias-primas, de recursos humanos, aos produtos conjuntos etc. Observe-se que os fatores externos causam impactos nos preços dos produtos finais e dos insumos, enquanto os internos influenciam principalmente o custo de produtos. Em suma, a determinação do mix de produtos influencia diretamente a competitividade empresarial. Na literatura especializada identificam-se vários métodos de custeio para medir adequadamente o custo do produto, tais como: custeio direto (variável); custeio por absorção, custeio pleno (full cost), e custeio por atividades (ABCActivity Based Costing). Estes métodos divergem em função da maneira com que são apropriados os fatores que compõem o custo dos produtos. A presente pesquisa mostra o mix de produtos, o uso da capacidade industrial e os métodos de custeios analisados conjuntamente por meio de programação matemática (programação Linear), com o objetivo de simular quantitativamente a eficiência de cada método. A tradução dos diferentes paradigmas em modelos matemáticos elimina a possibilidade dos autores refutarem métodos de custeio em função de suas tendências teóricas. Para demonstrar as limitações da Teoria das Restrições e do Modelo Geral de Kee e Schmidt foi realizada uma pesquisa bibliográfica que contempla as principais referências sobre os principais métodos de custeio e modelos de tomada de decisão aplicados à possibilidade dos autores refutarem métodos de custeio e modelos de tomada de decisão aplicados à seleção de mix de produtos. O modelo ABC revelou resultados mais consistentes para definição de mix de produtos quando da expansão ou redução de capacidade produtiva, ao se considerarem os custos discricionários. / The optimal product mix selection must consider internal and external factors of a manufacturing company. The external ones are mainly products prices, industry competition, substitute and complementary products, distribution channels, industrial location, and government taxes among others. The internal factors are related mainly to the use of the industrial capacity, to raw materials and human resources supply (prices and quantities), and to joint production. The external factors cause impacts in the prices of the input and final products, while the interns influence mainly the cost of products. In short, the determination of the product mix influences directly the company competitiveness. Our research has done a bibliographical research and a comparative analysis of three important frameworks to support the product-mix optimal decision: Activity based costing (ABC), Goldratt´s Theory of Constraints and the Kee & Schmidt General Model. In specialized literature some costing methods are identified to the properly measurement of products costs, such as: direct costing, burden costing, full costing, and activity based costing (ABC). These methods differ in the way that productive factors are distributed to the products costs. This thesis shows the product mix, the use of the industrial capacity and the costing methods analyzed jointly by means of mathematical programming, aiming to simulate each method performance. The translation of different frameworks in mathematical models eliminates the possibility to refute costing methods as function of author theoretical meanings. It is shown that the ABC surpasses the two other models for presenting the biggest profit and using less resources in the productive activities, when is considered discretionary costs.

Submitted by admin tede (tede@pucgoias.edu.br) on 2016-12-09T12:16:23Z No. of bitstreams: 1 GARIBALDI TEIXEIRA NETO.pdf: 1516545 bytes, checksum: 23fcb900cca46f3b3b38e4e063d2454e (MD5) / Made available in DSpace on 2016-12-09T12:16:23Z (GMT). No. of bitstreams: 1 GARIBALDI TEIXEIRA NETO.pdf: 1516545 bytes, checksum: 23fcb900cca46f3b3b38e4e063d2454e (MD5) Previous issue date: 2015-09-23 / This study presents a computer simulation model based on the theory of constraints, the simplified drum-lung-string method and system production to availability. The goal is to use these concepts to build a model of the production system of the searched company, replicate it on a simulation software, and perform interventions in resources with restraint in order to increase its capacity if the system does not meet the demand. The object of this study was a plant in the food industry, data collection related to the production system, was carried out from June 2012 to December 2013, and the simulation process was generated by the end of 2015. The results were reproduction of each of the production areas as well as the RRC and bottlenecks encountered in the production system. Still, interventions applied in the simulated model, were subsequently applied by the company. / Este trabalho apresenta um modelo de simulação computacional baseado na teoria das restrições, no método tambor-pulmão-corda simplificado e no sistema produção para disponibilidade. O objetivo é utilizar estes conceitos para construir um modelo do sistema produtivo da empresa pesquisada, replicá-lo em um software de simulação, e, realizar intervenções nos recursos com restrição afim de aumentar suas capacidades, caso o sistema não atenda à demanda. O objeto deste estudo foi uma fábrica do ramo alimentício, a coleta dos dados relacionadas ao sistema produtivo, foi realizada no período de junho de 2012 a dezembro de 2013, e o processo de simulação foi gerado até o final de 2015. Os resultados obtidos foram a reprodução de cada uma das áreas produtivas, bem como dos gargalos e RRC encontrados no sistema produtivo. Ainda, as intervenções aplicadas no modelo simulado, foram posteriormente aplicadas pela empresa.

Submitted by Maicon Juliano Schmidt (maicons) on 2015-04-01T15:36:14Z No. of bitstreams: 1 Rafael Pieretti de Oliveira.pdf: 3388474 bytes, checksum: e72d643abe55c81d631b660ecefa28c4 (MD5) / Made available in DSpace on 2015-04-01T15:36:14Z (GMT). No. of bitstreams: 1 Rafael Pieretti de Oliveira.pdf: 3388474 bytes, checksum: e72d643abe55c81d631b660ecefa28c4 (MD5) Previous issue date: 2013-02-28 / Nenhuma / Esta dissertação apresenta uma proposta de método para dimensionamento e gestão de linhas de montagem em boxes operadas por equipes. O método é proposto visando abordar e integrar o Sistema Toyota de Produção (STP) e a Teoria das Restrições (TOC). Esta pesquisa utiliza como base metodológica o Design Research, onde encontra-se estruturado em cinco fases: i) conscientização do problema; ii) sugestão; iii) desenvolvimento do artefato; iv) avaliação; e v) conclusão. O método sugerido para dimensionamento e gestão de linhas de montagem operadas por equipes consiste em 22 etapas: duas etapas preliminares: montagem da equipe de implementação e treinamento da equipe de implementação; duas etapas de Demanda: o que a linha vai produzir e qual a demanda a ser atendida, calculo do takt time; cinco etapas de Oferta: qual o fluxo atual dos produtos na linha, detalhamento das operações, quantas pessoas farão parte da linha, definição dos boxes de trabalho, e divisão das atividades/trabalho nos boxes; uma de comparação do takt time x tempo de ciclo: a linha terá condições de atender a demanda prevista (Takt > TC); definição da estratégia de melhoria do gargalo; estratégia para redução dos custos de produção da linha; qual a documentação do projeto; definição dos indicadores de desempenho da linha; método de trabalho na linha; operacionalização da linha de montagem; e gerar ações para solucionar problemas. O desenvolvimento e avaliação do artefato foram realizados em uma empresa fabricante de carretas localizada na cidade de Caxias do Sul. / This thesis presents a proposal for a method to dimension and manage assembly lines in boxes operated by teams. The method aims to approach and integrate Toyota Production System (TPS) and Theory of Constraints (TOC). This research uses Design Research as methodological basis, and is structured in five phases: i) problem awareness ; ii) proposal, iii) artifact development; iv) evaluation; and v) conclusion. The method proposed to dimension and management of assembly lines operated by teams consists of 22 steps: two preliminary steps: implementation team structure and training; two steps of demand: what the line will produce and what demand will be met, takt time calculation; five steps of supply: what the current flow is of the products on the line, operations detailing, how many people will be part on the line, boxes definition and activities in the boxes; one step of takt time x cycle time comparison: if the line meets the previewed demand (Takt> TC); bottleneck strategy definition; cost production strategy of the product; what the project documentation is; indicators definition; work method on the line; assembly line operationalization; and actions to solve problems. The development and evaluation of the artifact were done in a company that assemblies road implements in the city of Caxias do Sul.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-05-02T17:25:19Z No. of bitstreams: 1 Núbia Adriane da Silva_.pdf: 2095388 bytes, checksum: 2998bd3ae68dccc87f8777a000b19914 (MD5) / Made available in DSpace on 2016-05-02T17:25:19Z (GMT). No. of bitstreams: 1 Núbia Adriane da Silva_.pdf: 2095388 bytes, checksum: 2998bd3ae68dccc87f8777a000b19914 (MD5) Previous issue date: 2016-01-22 / UNISINOS - Universidade do Vale do Rio dos Sinos / Tendo em vista a globalização, com o consequente acirramento da concorrência entre as empresas e países, as empresas necessitam buscar, dentro de um amplo conjunto de alternativas, desenvolver métodos gerenciais que potencializem sua competitividade por meio da valorização de atributos ligados ao Sistema de Produção. Os princípios, métodos e técnicas ligados à melhoria nos sistemas produtivos têm tido maior aplicação e visibilidade em grandes empresas industriais. Nesse contexto geral, cabe tratar das empresas do setor têxtil que representam um segmento de mercado em expansão, pouco estudado em relação à utilização de métodos e técnicas modernas de Gestão da Produção. Este estudo apresenta uma proposta de um instrumento para mapear os pontos de melhoria da Função Produção (Função Processo e Função Operação) em micro e pequenas empresas industriais a partir dos princípios do Sistema Toyota de Produção (STP) e da Teoria das Restrições (TOC). A ideia é explicitar que melhorias significativas no sistema produtivo tendem a auxiliar na melhoria do ambiente organizacional e da competividade das empresas. Esta pesquisa utilizou como base metodológica o Design Science Research. Os elementos utilizados para o desenvolvimento do método foram: a) construção do referencial teórico; b) elaboração do questionário; c) pré-teste e readequação do questionário; d) trabalho de campo (levantamento de dados no campo); e) descrição crítica dos casos; e f) proposição do instrumento. O desenvolvimento e a avaliação do instrumento foram realizados em empresas do setor têxtil localizada na cidade de Paraíso do Tocantins, no estado do Tocantins. Dessa forma, apresenta-se um instrumento voltado a diagnosticar e verificar as potencialidades de melhoria das micro e pequenas empresas do setor têxtil abordando a Função Produção. Com sua aplicação, pode-se verificar a adequabilidade de utilização do mesmo, frente ao ambiente organizacional, facilitando ao gestor propor melhorias direcionadas, visando sanar problemas encontrados, ampliar a produção e a lucratividade da empresa. / Owing to globalization and the consequent increase in competition between companies and countries, companies need to seek, among a wide range of alternatives, develop management methods that enhance their competitiveness by valuing attributes linked to the Production System. The principles, methods and techniques related to improvement in production systems have had greater application visibility and in large industrial companies. In this general context, it is dealing with textile companies representing a market segment growing, little studied in relation to the use of modern methods and techniques of production management. This study presents a proposal for an instrument to map the improvement points of the Production Function (Function Process and Function Operation) in micro and small industrial enterprises from the principles of the Toyota Production System (TPS) and the Theory of Constraints (TOC). The idea is to make it clear that significant improvements in the production system are likely to assist in improving the organizational environment and the competitiveness of enterprises. This research used as a methodological basis the Design Science Research. The basis for the development of the method were: a) construction of the theoretical framework; b) preparation of the questionnaire; c) pre-test and re-adaptation of the questionnaire; d) field work (data collection in the field); e) critical description of cases; and f) instrument proposition. The development and evaluation of the instrument were performed in textile companies located in Paraíso do Tocantins, in the state of Tocantins. This way, it presents a focused instrument to diagnose and verify the improvement potential of micro and small companies in the textile sector facing the Production Function. With its application, it is possible to check the suitability of using it, opposite the organizational environment, facilitating the manager to propose targeted improvements, aimed at remedying the problems encountered, increase production and profitability.

Orientador: Fernando Bernardi de Souza / Banca: Kleber Francisco Esposto / Banca: Renato de Campos / Resumo: Um dos aspectos que mais contribui para o cenário competitivo é a gestão da produção das empresas. As organizações enfrentam grandes mudanças e diversas são as abordagens que estão sendo aplicadas visando vantagens competitivas. Entre estas abordagens destaca-se a Teoria das Restrições, do original em inglês Theory of Constraints (TOC), cujas técnicas de gestão da produção, nela baseadas reconhecem o importante papel das restrições do sistema e tem como foco melhorar o fluxo produtivo. Tais técnicas partem de premissas nem sempre facilmente compreendidas por alunos ou pessoas ligadas às organizações, o que parece favorecer a utilização de formas não convencionais de ensino, como aplicação de jogos ou simuladores. Contudo, tais jogos ou simuladores atualmente disponíveis os quais foram pesquisados neste trabalho não contemplam os conceitos mais atuais de planejamento e controle da produção baseados na TOC, em especial aqueles relacionados aos métodos Tambor-Pulmão-Corda Simplificado (TPC-S) e GP (Gerenciamento de Pulmao) aplicados em sistemas de produção para estoque, denominados de Produção para Disponibilidade (Make to Availability - MTA). Assim, esse trabalho visa levantar as funcionalidades necessárias para que tal software obtenha êxito no ensino da abordagem MTA, assim como em desenvolvê-lo e elaborar um plano de aula para demonstrar sua utilização / Abstract: One of the aspects contributes most to the competitive scenario is the management of production of the companies. Organizations are facing major changes and there are several approaches being implemented in order to advantage. These approaches there is the Theory of Constraints (TOC), whose production management techniques based on it recognize the important role of system constraints and focuses enhance the production flow. These techiniques depart from the premises do not always easily understood by students or people associated with organizations, which appears to favor the use of unconventional forms of education such as the application or game simulators. However, such games or simulators available which were investigated in this work don't include the latest concepts of production planning and control based on TOC, especially those related to methods Drum-Buffer-Rope Simplified and Buffer Management applied in production systems for stock, called make to availability - MTA. Thus, this paper aims to raise the necessary features for such software is successful in teaching approach MTA, as well as develop it and develop a lesson plan to demonstrate its use / Mestre