This dissertation thesis is focused at opportunities in real estate industry in connection with using internet based portal for real estate agencies. The thesis is based on Čestmír Kadlec's dissertation thesis which presents a methodology for creating real estate agencies portal. The main aim of this paper is to specify a concept of real estate agencies portal web pages according to methodology developed by Kadlec and evaluate required investment into development and operation the real estate agencies internet based portal. Firstly, theoretical part deals with information society, real estate market in the Czech Republic and how the evolution of information society influenced Czech real estate market in the past. Also the thesis contains description of real estate agency portals in the Czech Republic, their typology and a selection of a web portal for further analysis. The analysis of Sreality.cz contains a description of key processes and also description and fees of provided services. Practical part is focused at specification of real estate agencies web portal according to Kadlec's methodology which can be found in his dissertation thesis. Firstly, there is a description of real estate agencies portal as a system. Then there is an assessment how the proposed solutions meets the criteria specified by Kadlec, which the "ideal" web portal must have. In conclusion, the business case was prepared to Compaq the costs of development and operation of the portal and potential revenues according to competition market analysis. The outcome of the whole thesis is a recommendation whether the investment in the portal makes business sense.

This thesis deals with design and implementation of new version of web portal for master's thesis supervisioin. The website is written in PHP using Nette framework. The goal of this application is to simplify the work of theses supervisors. The application provides supervisors with overview of students' activity by weekly reports. It allows students to cooperate and share information and motivation. The main reasons for creating a new implementation were improvement and extension of functionality and improvement of user interface and user experience. Results of testing show that all the above-mentioned changes were successful. Users are more satisfied, especially with the user interface.

This thesis deals with data extraction and data aggregation from heterogeneous web sources. The goal is to create a platform and a functional web application using appropriate technologies. The main focus of the thesis is on the application design and implementation. The application domain is accommodation or lease of apartments. For the data extraction, we use the portal API or a wrapper. Obtained data is stored in a document database. In this thesis, we managed to design and implement a system that allows to obtain rental ads from multiple web sources at the same time and to present them in a uniform way.

This thesis deals with design and implementation of programming structure of game web portal. The web portal will serve as a communication and information center to simplify coordination among players and allow them to gain new experience. In the thesis are analyzed the needs of players, existing solutions and their drawbacks. The results of this analysis are used to design individual functions of the portal. Implementation of the most important parts of the website has been described, the implementation of these parts were evaluated and some enhancemets were eventually suggested. In the end of this thesis several functionalities were suggested, which could extend the portal in the future.

Kerstin Zimmermann, DERI Innsbruck, stellte herkömmliche Portale vor sowie sog. „Ontologien“. Diese erwachsen aus den elementaren Fragen nach „What“ (topic), „Who“ (person), „When“ (time/event), „Where“ (location) und „How“ (meta). Entscheidend bei den Ontologien: Zur Erstellung ist einiger Aufwand notwendig, der aber sich in Mehrwert auszahlt. Mehr dazu unter http://sw-portal.deri.org/ontologies/swportal.html

Das Original-Dokument wurde in das Format pdf umgewandelt. Kerstin Zimmermann, DERI Innsbruck, stellte herkömmliche Portale vor sowie sog. „Ontologien“. Diese erwachsen aus den elementaren Fragen nach „What“ (topic), „Who“ (person), „When“ (time/event), „Where“ (location) und „How“ (meta). Entscheidend bei den Ontologien: Zur Erstellung ist einiger Aufwand notwendig, der aber sich in Mehrwert auszahlt. Mehr dazu unter http://sw-portal.deri.org/ontologies/swportal.html

The primary aim of this thesis is to analyse and rate the project WikiSkripta from the point of view of it's use. The creation, evolution up to now, organization and results of the project are being presented. The core of this thesis is the questionnaire survey to the students of certain faculties of medicine in Czech Republic, based on the analysis of the WikiSkripta system. The introductory part gives a brief summary of professional medicine education in the internet area. The following chapter gives more close characteristic of the creation and evolution of the parental project of WikiSkripta - the MEFANET. The next part gives the analysis of the project WikiSkripta. The other part, the survey of the use of WikiSkripta, gives a comparison of the partial results of the survey. The given data from the survey are evaluated in the conclusion of this work. The thesis is processed on the base of my own analysis of the webpage WikiSkripta - both the content and the support part - and the result of the questionnaire survey.

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Text in English / Developments in Internet technology and pervasive computing over the past two and half decades have resulted in a variety of Web-based applications (WBAs) that provide products and services to online users or customers. The Internet is used not only to transfer information via the web but is increasingly used to provide electronic services including business transactions, information-delivery and social networking, as well as e-government, e-health and e-learning. For such organisations, e-service quality, usability and user experience are considered to be critical determinants of their products’ or services’ success. Many studies to model these three concepts separately have been undertaken as part of broader studies of software quality or service quality modelling. However, to the current researcher’s knowledge, none of the studies have focussed on proposing an evaluation model that integrates and combines the three of them. This research is an effort to fill that gap. The primary purpose of this mixed-methods research was to develop a conceptual integrated model for evaluating e-service quality, usability and user experience (e-SQUUX) of WBAs and then contextualise it to evaluation of a University web portal (UWP). This was undertaken using an exploratory sequential research design. During a qualitative phase, an extensive extensive systematic literature review of 264 relevant sources relating to dimensions of e-service quality, usability and user experience, was undertaken to derive an integrated conceptual e-service quality, usability and user experience (e-SQUUX) Model for evaluating WBAs. The model was then empirically refined through a sequential series of validations, thus developing various versions of the e-SQUUX Model. First, it was content validated by a set of four expert reviewers. Second, during the quantitative phase, in the context of a University web portal, a questionnaire survey was conducted that included a comprehensive pilot study with 29 partipants, prior to the main survey. The main survey data from 174 particiapants was used to determine a validated model, using Exploratory factor analysis (EFA), followed by producing a structural model, using partial least square – structural equation modelling (PLS-SEM). This version consisted of the components of the final e-SQUUX Model. Consequently, the research enriches the body of knowledge on IS and HCI by providing the e-SQUUX Model as an evaluation tool. For designers, developers and managers of UWPs, the model serves as a customisable set of evaluation criteria and also provides specific recommendations for design. In line with the Exploratory sequential design of mixed methods research, the findings of the qualitative work in this research influenced the subsequent quantitative study, since the potential Likert-scale questionnaire items were derived from the definitions and meanings of the components that emanated from the qualitative phase of the study. Consequently, this research is an exemplar for developing an integrated evaluation model for specific facets or domains, and of its application in a particular context, in this case, a University web portal. Keywords: e-service quality, usability, user experience, evaluation model, integrated model, exploratory factor analysis, partial least square – structural equation modelling (PLS-SEM), mixed methods research, Exploratory sequential design, quantitative study, qualitative study, validation, Web-based applications, University web portal / Information System / Ph D. (Information Systems)

行政院農委會為了提昇網站服務品質，委託台灣農業資訊科技發展協會將「休閒農業服務網」入口網站與所屬的二十個家族網站進行相關整合計畫，同時以2007年12月研考會公布的「政府服務品質獎評獎作業手冊」為參考依據，希望透過「休閒農業服務網」入口網站改善來提昇網站的服務品質，整合各相關業務機關的資訊，提供民眾完善的資訊服務平台，為農村旅遊配套措施加值，並促進農村經濟活絡與提昇生活品質之終極目標。 本研究首先依據評獎的計分方式，以內部效益、外部效益、整合性的解決手法與資通訊（ICT）服務導入等四大項評分標準，協助建置客觀且可衡量的構面與指標。然後利用深度訪談、專家訪談的專業建議、焦點團體訪談(FGI)等方式來瞭解使用者真正的需求與題項，並修正前項構面與指標。並採用層級分析法（AHP）來計算服務品質構面的題項，最後以網路問卷與問卷調查的方式進行滿意度分析，進而產生初步KPI。 同時，透過初步KPI進行實際的網站功能改善，分析民眾對網站服務品質的滿意度是否提升，提出具體可行、較大幅度的修正建議，以趕上目前科技網路的進步。希望透過此次研究，能更深入了解非營利入口網站的實務機制與流程，日後可依不同網站需求做調整，推展到其他非營利的網站。 本研究的網站服務品質提升的計畫經過嚴謹的調查，確實執行所有階段活動，並實體進行網站服務品質的功能改善，經過改善前後的兩次問卷調查結果對照，來評估網站功能改善的效益。研究結果依據評獎計分方式，在總得分1000分中獲得989分。整體而言，本次計畫確實有達到服務品質提升的目的。網站內容技術的發展以及網站應用普及，已促使政府機關或民眾，在觀念上及對網站內容的預期上，都遠高於以往。近年，整體大環境加上政府資訊網路的大幅發展，也促使我們需要認真思考，非營利網站與休閒農業相關的政府網站能加強改進，以滿足網路使用者的需求。 / The Council of Agriculture (COA), Executive Yuan authorized the Taiwan Agriculture Information Technology Association—the management team of the EZGO website—to integrate COA’s twenty sub-websites into a “EZGO” portal website. Referring to the service benchmarks of the annual “Executive Yuan Service Quality Award“, which the Research, Development and Evaluation Commission of the Executive Yuan presented on December, 2007, EZGO hopes to improve the COA’s web service quality with integrated information from related government agencies. Furthermore, with this portal, EZGO aims to promote agri-tourism, to expedite the economic revival of farm and fishing villages, and to improve the living quality of rural communities. The objective of this research is to provide EZGO with measurable and objective Key Performance Indicators （KPIs）to evaluate EZGO’s portal. First, measurable evaluate on criteria, which are based on the Government Service Quality Award’s benchmarks, were established. Second, some literatures review, in-depth interviews, expert interviews and a focus group interview to investigate the current situation of the web portal and its sub-websites and to determine the real needs of primary users were conducted. These results were adapted to previous criteria. Third, utilize the analytic hierarchy process method was utilized to calculate the weight of criteria and convert them into performance indicators. Finally, online questionnaire surveys and face-to-face interviews were conducted to turn those indicators into preliminary KPIs. Furthermore, EZGO used those preliminary KPIs to improve their website service quality, analyze users’ feedback to website and even suggest web redesign, in alignment with contemporary Internet user behavior trends. This research intends to establish fair, measurable and adjustable KPIs to evaluate non-profit portals and other similar websites. The research demonstrates a website service improvement process that combines rigorous investigation and thorough execution. The research actually did interpret and apply research findings to the EZGO portal website services and compared the before and after KPIs to evaluate improvements to the EZGO portal.