Bakgrund: Stress är en del av sjuksköterskornas vardag. Lite stress gör gott, medans höga stressnivåer påverkar negativt. Arbetsbelastningen på sjuksköterskor kan vara överväldigande, stressande och påfrestande. Detta kan resultera i att patientsäkerheten påverkas negativt. Syfte: Att undersöka om sjuksköterskans upplevelse av stress och överbelastning i sjuksköterskeyrket påverkar omvårdnaden av patienten. Metod: Studien använde sig av en systematisk litteraturstudie med 12 originalartiklar. För att hitta relevanta artiklar till studien söktes artiklar i databaserna Pubmed och Cinahl. Resultat: Fyra kategorier av sjuksköterskans upplevelse av stress identifierades: patientsäkerhet, utmattning, arbetsmiljö och arbetsbelastning och arbetsskift. Det framgick att stressen påverkade omvårdnaden på ett negativt sätt. Stressen uppkom av olika anledningar, till exempel hög arbetsbelastning eller dålig arbetsmiljö. Detta berodde på för långa arbetspass och för många patienter per sjuksköterska. Många sjuksköterskor var missnöjda med situationen på sin arbetsplats och många hade funderat på att byta jobb. Stressen kunde även leda till att sjuksköterskorna blev utmattade och utbrända. Stressen hängde därför ihop med utmattning, men även med arbetsbelastning och arbetsmiljö. Slutsats: Det var för höga stressnivåer inom vården och därigenom påverkades omvårdnaden. Effekten av överbelastning på sjuksköterskor var en stor faktor till den stress som påverkade omvårdnaden. Vidare forskning skulle kunna användas för att optimera vården. / Background: Stress is a part of nurses' everyday lives. Low stress levels are good, while high stress levels affect people negatively. As the workload on nurses can be overwhelming, stressful and heavy, there might be a risk that the patients’ safety can be jeopardised. Aim: To examine if the nurses’ experience of stress and a heavy workload in the nursing profession affects the care of the patient. Method: The study used a systematic review with 12 original articles. To find relevant articles the authors searched in the databases of Pubmed and Cinahl. Result: Four categories of nurses’ experiences of stress were identified: patient safety, burn out, working environment and workload and shift work. The result showed that stress had a negative impact on nursing. The stress arose because of assorted reasons, such as a heavy workload or poor working environment. The reason to this was to long work shifts and to many patients per nurse. Many nurses were dissatisfied with their work situation and many of them had thought about changing their jobs. The stress could also lead to exhaustion and burnout among the nurses. Therefore, the stress related to exhaustion, but also with the heavy workload and work environment. Conclusion: There were too high stress levels in healthcare, which thereby affected the nursing. The effect of a heavy workload on nurses is a major factor in stress affecting the healthcare. Further research could be used to optimize the healthcare.

Submitted by Maike Costa (maiksebas@gmail.com) on 2017-07-18T12:44:39Z No. of bitstreams: 1 arquivototal.pdf: 1405517 bytes, checksum: 94ba750840e561d4058383148b2e8b53 (MD5) / Made available in DSpace on 2017-07-18T12:44:39Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 1405517 bytes, checksum: 94ba750840e561d4058383148b2e8b53 (MD5) Previous issue date: 2017-01-27 / having as explanatory variables the organizational climate, work satisfaction, and human values. Study 1 intended to develop a theoretical model of organizational commitment having as independents variables organizational climate, work satisfaction and human values. . 303 employees from public and private companies of 18 Brazilian states participated, with mean age of 32 years (SD = 8.56), most were female (61.4%), single (47.2%), and with no children (65%). Participants answered an online questionnaire composed by four measures: Organizational Behavior Scale (BOBS), Organizational Climate Scale (OCS), Work Satisfaction Scale (WSS), and Basic Values Survey (BVS). Results indicated that personal (excitement and promotion) and social values (interactive and normative), organizational climate, and work satisfaction are antecedents of the organizational commitment. Study 2 aimed to test a theoretical model of organizational commitment in a private institution having as independents variables personal and social values, organizational climate and work satisfaction. Participants were 270 employees in a private institution of João Pessoa (PB), with mean age of 29.7 years (SD = 9.17), most were female (68.2%). Results showed that the most adequate model had the organizational commitment explained by personal (excitement and promotion) and social values (interactive and normative), organizational climate, and work satisfaction. Study 3 intended to replicate an explanatory model of organizational commitment in a public institution. Participants were 237 employees of a public institution in João Pessoa (PB), with mean age of 40 years (SD = 11.78), most were male (54.9%), married (50.4%), without children (55.7%), and with postgraduate level of study (42.6%).Results showed that the model developed for the private institution was also adequate for the public institution, with better adjustment indexes, nevertheless, it was had a modification between personal values and commitment. These findings were discussed based on of the nature of private and public services, attempting to understand the function of similar institutions and their impact on organizational commitment. It was concluded with a proposal of an organizational commitment an explanatory model, based on human values, organizational climate and job satisfaction. Considering potential limitations of the studies, it was suggested future research that could increase knowledge of organizational commitment. / Esta tese objetivou desenvolver um modelo explicativo do comprometimento organizacional tendo como variáveis explicadoras o clima organizacional, a satisfação no trabalho e os valores humanos. O Estudo 1 procurou elaborar um modelo teórico do comprometimento organizacional tendo como variáveis independentes o clima organizacional, a satisfação no trabalho e os valores humanos. Contou-se com 303 trabalhadores de empresas públicas e privadas de 18 estados brasileiros, com idade média de 32 anos (dp = 8,56), sendo a maioria do sexo feminino (61,4%), solteira (47,2%) e sem filhos (65%). Os participantes responderam a um instrumento online composto por quatro medidas: Escala de Bases do Comprometimento organizacional, Escala de Clima Organizacional, Escala de Satisfação no Trabalho e Questionário dos Valores Básicos, além de perguntas demográficas. Os resultados indicaram que os valores pessoais (experimentação e realização) e sociais (interativa e normativa), o clima organizacional e a satisfação no trabalho foram antecedentes do comprometimento organizacional. O Estudo 2 objetivou testar o modelo teórico do comprometimento em uma instituição privada tendo como variáveis independentes os valores pessoais, valores sociais, o clima organizacional e a satisfação no trabalho. Participaram 270 funcionários de uma instituição privada de João Pessoa (PB) com idade média de 29,7 anos (dp = 9,17), a maioria do sexo feminino (68,2%), casada (47,5%), sem filhos (53,3%) e com ensino médio completo (60,1%). Os resultados apontaram que o modelo mais adequado teve o comprometimento organizacional explicado por valores pessoais (experimentação e realização) e sociais (interativa e normativa), o clima organizacional e a satisfação no trabalho. O Estudo 3 procurou replicar este modelo explicativo do comprometimento organizacional em uma instituição pública. Contou-se com a participação de 237 servidores de uma instituição pública de João Pessoa (PB) com idade média de 40 anos (dp = 11,78), a maioria do sexo masculino (54,9%), casada (50,4%), sem filhos (55,7%) e com pós-graduação (42,6%). Os resultados mostraram que o modelo elaborado na instituição privada também se adequou na instituição pública, observando-se índices mais ajustados, embora introduzindo uma alteração na relação entre valores pessoais e comprometimento. Estes achados foram discutidos à luz da natureza dos serviços privado e público, procurando compreender como funcionam as instituições correspondentes e seu impacto no comprometimento organizacional. Concluiu-se com a proposição de um modelo explicativo do comprometimento organizacional, tomando em conta os valores humanos, o clima organizacional e a satisfação no trabalho. Procura-se reconhecer limitações potenciais dos estudos, sugerindo pesquisas futuras que possam ampliar o conhecimento sobre o comprometimento organizacional.

An aim of this work was to prove an influence of the work satisfaction to the positive behaviour of employees. A theoretical part describes the concept of the work satisfaction and the behaviour of satisfied workers and not satisfied ones. At the beginning of a practical part there are characterized the aim of the work and the way of collecting some pieces of information. There had been determined five hypotheses, which were confirmed or contradicted during the practical work. In this part there were also described both companies and social advantages, which they provide to their employees in this part. The manufacturing company produces products made of wood and the non-manufacturing company buys and sells stationary products. The research of the work satisfaction was made during the summer 2007. There were 25 workers in the manufacturing company and 24 workers in the second company during the tracked period, the majority of them in both companies took a part in my research. For the research there was used a questionnaire, which contains a lot of questions, aimed at the satisfaction with work conditions.

The analysis of use of time during the week and the weekend provides an appropiate measure of the lifestyle. We describe the characteristics of the different groups and they are studied in relation to the lifestyle and work and family satisfaction. The concept of Congruence/Incongruence is used for analyzing the relationship between work and family environments. The conclusion is that those worlds are not independent. Moreover, lifestyle and satisfaction show some associations with demographic variables such as sex, kind of couple, and vital cycle (the age and the fact of having children). / El análisis de la distribución del tiempo que realizan las personas durante la semana y el fin de semana proporciona una adecuada medida del estilo de vida. Se describen y estudian las características de diferentes grupos de personas en función del estilo de vida y la satisfacción en el ámbito laboral y familiar. A través del concepto Congruencia/Incongruencia se analiza la relación entre el entorno laboral y familiar, donde se comprueba que ambos, mundos no son independientes. A su vez, el estilo de vida y la satisfacción muestran determinadas relaciones con variables demográficas como sexo, tipo de pareja y ciclo vital (edad y tener/no tener hijos).

The aim of this study was to investigate employees' work satisfaction at a construction company and if the employees' working position, age and length of service were the basis for differences in work satisfaction. The participants in this study included all employees (N = 116) at a Swedish medium-sized construction company and the respondents were selected through a convenience sample. To collect data, the Minnesota Satisfaction Questionnaire (Weiss, Dawis, England & Lofqvist, 1967) was used and it consists of three subscales: intrinsic, extrinsic and general work satisfaction. The study's reliability was ensured by Cronbach’s Alpha, which showed .83. Continuously, the result was obtained through a one-way ANOVA analysis for all variables. The results showed that the work position had a significant impact on intrinsic work satisfaction (p = .004) and general work satisfaction (p = .036), and that age had a significant impact on intrinsic work satisfaction (p = .009) and general work satisfaction (p = .020). The study concluded that length of service did not have a significant impact on work satisfaction (p = .550, n.s.). This suggests that work position and age are relevant factors in relation to employee's work satisfaction and since previous research has shown that work satisfaction contributes to countless benefits, these factors should not be neglected by organisations.

Psychological stress is currently a very topical and discussed matter which is mainly caused by the increasing life expectancy, more hectic time period and the accelerating pace of life that increase the pressure on the individuals. The diploma thesis deals with the issue of psychological stress in general but also focuses on the effect of psychological stress in the work environment and whether the work psychological stress affects work performance, work satisfaction and quality of work of employees. The theoretical part deals with the causes of psychological stress, its sources, effects and coping with it. The empirical part focuses on the custom made inquiry, evaluates and interprets the results and gives possible suggestions and recommendations for an improvement of outcome. The diploma thesis aims to analyze the issue of psychological stress, appreciate its importance in the work environment and verify this fact on those respondents who participated in the research.

This work deals with employee's job satisfaction in organization Y. The aim of this work is to work out analysis of examined area or let's say to find out the current situation of the examined area, to detect weak points and to suggest further recommendations to improve the actual situation. In theoretical part of this work, we can find specification of all terms related to human resources management, work satisfaction and staff motivation. Further there are defined aspects influencing this satisfaction. Practical part is focused on analysis of particular company, where the questionnaire-investigation has been carried out, based on which the subsequent recommendations for improvement in job satisfaction are suggested.

This thesis focuses on the development of approaches to stimulate employees at company Vodovody a kanalizace Kromeriz,a.s. It analyzes the system of employee motivation in the company and compares the set assumptions with reality. It contains proposals that support not only employee satisfaction, but also improve communication and relationships in the workplace. The proposals can also lead to improved opportunities of personal developmentand greater employee motivation.

The Work-Family Enrichment theory highlights the interrelatedness of professional and personal life and notes that positive work and family experiences can have additive effects on individuals and their families (Greenhaus & Powell, 2006). Through this lens, work satisfaction has implications for family and individual wellbeing. When workplace organizations implement practices that encourage employee retention, they systematically create an environment that fosters employee satisfaction (Griffin et al., 2010; Wells, 2015). Retention, and the relationships between work, family, and individual wellbeing, are particularly salient for certain types of work that are connected to human development and family science because many of these careers are high-demand/lower-pay “labors of love” (e.g., child care providers, social work, child-life specialists). Equipping current and future helping/human service professionals with an understanding of effective retention practices will help them identify satisfying work opportunities for themselves and enhance their ability to advocate for and implement retention practices across the field.

El presente estudio tiene como objetivo determinar si las variables satisfacción e inseguridad laboral explican la intención de renunciar al trabajo en jóvenes. Se evaluó a 150 jóvenes de edades entre 20 a 35 años que trabajan en una empresa del rubro de telecomunicaciones. Se aplicó la Escala de Intenciones de Renunciar al Trabajo, Escala de Inseguridad Laboral y, por último, el Índice Breve de Satisfacción Laboral Afectiva, los cuales fueron validados en el contexto peruano. Finalmente, se obtuvo como resultado, mediante el Modelo Explicativo Latente, que la Satisfacción Laboral y la Inseguridad Laboral explican en un 90% y un 100%, respectivamente, la Intención de Renunciar al Trabajo. Estos resultados contribuirán a que se puedan formular estrategias para la retención del personal y reducción de las tasas de rotación en las organizaciones, así también, las escalas validadas podrán ser usadas en futuras investigaciones. / The objective of this study is to determine if the variables job satisfaction and insecurity explain the intent to quit job in young people. 150 young people between 20 and 35 years old who work in a telecommunications company. The Intentions to Quit Work Scale, the Job Insecurity Scale and, finally, the Brief Index of Affective Job Satisfaction were applied, which were validated in the Peruvian context. Finally, it was obtained as a result, through the Latent Explanatory Model, that Job Satisfaction and Job Insecurity explain by 90% and 100%, respectively, the Intention to Quit Work. These results will contribute to the formulation of strategies for staff retention and reduction of turnover rates in organizations, as well as, the validated scales can be used in future. / Tesis