Doctor of Philosophy / Zoological gardens, or zoos, keep and display wild animals, mainly for the purposes of education, conservation and biological research. However, it is evident that a significant component of zoos is the vast number of people who visit them, since without the support of visitors, zoos would not be financially viable and would cease to exist. This research investigates the behaviours of these visitors and develops an understanding of their awareness relating to what they see and do while they are in the zoo, along with their motivations for visiting. The study focuses on two major metropolitan zoos in Australia: Adelaide (in South Australia) and Taronga (in Sydney, New South Wales). A brief historical account contextualises changes, raising awareness of the significance of visitors to the livelihood of zoos. More and more zoos are integrating into their management routines different programmes that relate to the care and welfare of the animals. Despite recent growth in scientific attention, which has focused on human-animal relationships, little research has been conducted relating to the human visitor in the zoo. To date, decisions made by administrators have been based upon assumptions of the visitors’ understanding of the work of zoos rather than on actual quantitative findings. This empirical research is significant in that it uses both quantitative and qualitative methods to appraise factual data and information. The data from unobtrusive tracking observations at different exhibits, combined with the results of questionnaire surveys, are used to explore and assess the perceptions of visitors. In developing a demographic profile of the people who visit zoos, this work considers the motivations and the frequency of visitors. Various factors that influence the viewing patterns of visitors are explored to assess the popularity of exhibits, and the perceptions of visitors relating to animals and enclosures are investigated, to assess the diverse levels of satisfaction. Case studies explore the perceptions and understandings of visitors towards the use of enrichment items, the use of signs and labels, and a hypothetical approach to the feeding of carnivores in zoos. The results are important in that they contribute essential knowledge that describes the perceptions of a wide range of people who visit zoos, along with their expectations, since it is crucial for these institutions to maintain their popularity with the public.

Thesis (Ph. D.)--Ohio State University, 2007. / Title from first page of PDF file. Includes bibliographical references (p. 124-139).

The purpose of this study is to examine the influence of visitors on six species of captive primates in Shou Shan Zoo. In this article, I compared the behavior and the use of enclosure of primates with or without audiences, and I studied the correlations among the visitors¡¦ behavior, the behavior of primates, and the use of enclosure of them. Data were collected from September 2006 to March 2007 (between 09:00 to 16:00 hrs). The Shou Shan Zoo¡¦s visitors were estimated as 681 (¡Ó 323.71) individuals in non-holidays and 2824 (¡Ó 810.15) individuals in holidays. The average feeding provided by visitors was 3.65 % for 6 primate species, and this was more than four times of the feeding rate in Taipei Zoo. This phenomenon will threat the welfare and health of animals. Although resting was the most frequent behavior of these six species of primates, the proportion of abnormal behavior in Chimpanzee display site where attracted highest number of audiences and the highest proportion of animal feeding performed by visitors was relatively high. The major behavior of captive Chimpanzees were rest (53.28%), abnormal (13.75%) and food-related behavior (12.93%), and the frequency of Chimpanzees used the edge zone beyond 70%. The major behavior of Borneo Orangutan was rest (64.10%), followed by food-related behavior (20.13%) and self-directed behavior (12.18%). The frequency of Borneo Orangutan in the enclosure was highest in the back zone. The major behavior of Hamadryas Baboons was rest (49.27%), followed by affiliative (21.10%) and food-related behavior (12.68%). The frequency of Hamadryas Baboon in the enclosure was 50.27% in the other and 47.35% in the back zone. The major behavior of Celebes was rest (55.12%), followed by affiliative behavior (13.10%) and active (12.91%). The frequency of Celebes in the enclosure was highest in the back zone (41.51%), followed by the enrich (31.50%) and the edge zone (23.50%). The major behavior of the Dark-handed gibbon was rest (54.40%), active (27.10%) and food-related behavior (12.17%), and the frequency of the Dark-handed gibbon in the enclosure was 54.40% in the enrich zoon, 27.00% in the edge zoon and 10.90% in the other zoon. The major behavior of the White-handed gibbon was rest (74.28%) and active (18.07%), and the frequency of it in the enclosure was 45.58% in the enrich zoon and 39.52% in the edge zoon. The frequency of the Chimpanzees¡¦ abnormal, undesirable and self-directed behavior were influenced by audiences, and the duration of abnormal and undesirable behavior were positively correlated with the visitors¡¦ active and feeding behavior, but that were negatively correlated with the visitors¡¦ behavior (ignore and look). The duration of the Borneo Orangutan¡¦s rest, active, food-related and self-directed behavior were influenced by audiences, and the duration of the Borneo Orangutan used the back and the enrich zone were significantly correlated with the visitors¡¦ behavior (active and look). The Hamadryas Baboon¡¦s rest (time) and undesirable behavior (frequency) were influenced by audiences, and the duration of rest, food-related and undesirable behavior were significantly correlated with the visitors¡¦ behavior (active, look, feeding and ignore), and the duration of the Hamadryas Baboon used the edge and the back zone were significantly correlated with the visitors¡¦ behavior (look and feeding). The frequency of the Celebes¡¦ self-directed and agonistic behavior were influenced by audiences, and the duration of active, self-directed, food-related and affiliative behavior were significantly correlated with the visitors¡¦ feeding behavior. The duration of the Dark-handed gibbons¡¦ active and food-related behavior and the frequency of the Dark-handed gibbons¡¦ agonistic behavior were influenced by audiences, and the duration of rest, active, food-related, self-directed, undesirable and agonistic behavior were significantly correlated with the visitors¡¦ behavior (active, look, feeding and ignore). The duration of Dark-handed gibbons used the edge, the back and the enrich zoon were influenced by audiences, and the duration of the Dark-handed gibbons used these three zones were significantly correlated with the visitors¡¦ behavior (active, feeding and ignore). The frequency of the White-handed gibbon¡¦s self-directed behavior was influenced by audiences, and the duration of active, food-related, undesirable and abnormal behavior were significantly correlated with the visitors¡¦ behavior (active, look, feeding and ignore). The duration of the White-handed gibbon used the other zoon was positively correlated with the visitors¡¦ behavior (active).

This thesis is designed to explore consumer attitudes and behaviors toward corporations that engage in socially responsible practices. The goal of this project was to determine if there was a relationship between a company’s perceived reputation for social responsibility and attitudes and behaviors that would favorably impact the company. Specifically, the project uses a case study of UPS and its support of Zoo Atlanta to further test these relationships in a true-to-life scenario. The findings reveal implications for corporate communication efforts in two ways: first, by serving as a framework to evaluate future corporate giving programs and to better understand company reputation; and second, by understanding the importance of strategically positioning one’s company as a good corporate citizen.

Thesis (M.A.)--Georgia State University, 2008. / Title from file title page. Arla Bernstein, committee chair; Yuki Fujioka, Jaye L. Atkinson, committee members. Electronic text (62 p.) : digital, PDF file. Description based on contents viewed Sept. 25, 2008. Includes bibliographical references (p. 55-59).

Thesis (M.E.S.)--The Evergreen State College, 2009. / Title from title screen (viewed 2/25/2010). Includes bibliographical references (p. 103-106).

M. Tech. Tourism and Hospitality Management / Consumers are beginning to recognize their own footprint on the planet and are becoming both more understanding in their ability to find new travel opportunities and more conscious of the effects their travel will have on the places and people they visit. Therefore, more responsible service providers have seen an increase in this new - and fastest growing - tourism segment. Satisfying consumer demand is certainly not a nice to have; it is a need for survival of the business. So, creating a sustainable future zoo it is evident that adopting a service centric approach has the potential to enhance visitors experience and thus the long term success of the zoo. The goal of the study is to adopt a service centric approach that would enhance vision experience and thus ensure the long term success of the zoo. The finding of this study could assist Pretoria zoo to identify the trends of zoo visitors and helped the zoo to improve their facilities and service to meet the satisfaction of zoo visitors, and ensured the long term success of the zoo.

This thesis is an investigation of the use of various infection control practices, including hand hygiene, in companion animal veterinary clinics and a public petting zoo. Video observation of petting zoo visitors found overall hand hygiene compliance was 58% (340/583). Improved signage with offering hand sanitizer (odds ratio (OR) 3.38, p<0.001) and verbal hand hygiene reminders (OR 1.73, p=0.037) had a significant positive association with compliance. Video observation of preoperative preparation practices in ten veterinary clinics found contact times with preparatory solutions were often shorter than recommended: 10-462s for patients and 7-529s for surgeons using soap and water. Practices that did not conform to guidelines available in major companion animal surgical textbooks were commonly observed. A survey of veterinary staff found that over 80% of respondents ranked hand hygiene as of high importance in all clinical situations queried. The most frequently reported reason for not performing hand hygiene was forgetting to do so (40%, 141/353). Video observation of various infection control practices in 47 veterinary clinics found that poor sharps handling practices were common, yet only one needlestick injury was observed. Exam tables were cleaned following 76% (2015/2646) of appointments, and contact time with spray used to do so ranged from 0-4611s (mean 39s, median 9s). Appropriate personal protective clothing was worn for 72% (3518/4903) of staff-animal contacts. Video observation of hand hygiene practices in 38 veterinary clinics found overall hand hygiene compliance was 14% (1473/10894). Soap and water was used for 87% (1182/1353) of observed hand hygiene attempts with a mean contact time of 4s (median 2s, range 1-49s). A hand hygiene poster campaign had no significant effect on compliance. There is clearly room for improvement with regard to many frequently used infection control measures in veterinary clinics in Ontario. Use of active interventions to improve practices such as hand hygiene should be investigated in clinics, as such measures have been effective in other settings. The video monitoring system used in this research may be a useful tool for conducting these and similar studies in the future. A better infection control culture needs to be established in veterinary medicine. Accompanying data files are located at: http://hdl.handle.net/10864/10445 / Canadian Institutes of Health Research (CIHR), Ontario Veterinary College Pet Trust, Canada Foundation for Innovation

This dissertation builds upon the relatively young fields of visual and environmental rhetoric and analyzes the rhetoric of natural history filmmaking, focusing on the ways in which the genre illustrates the complex relationship between contemporary culture and the environment. Each text demonstrates how the constructs of “nature” and “wilderness” perform necessary cultural work by representing particular ideals that change to meet the public’s shifting needs. Nature performs various roles, serving as a source of knowledge, solace, wonder, mystery, anxiety, truth, identity, and affirmation. The dominance and immediacy of visual culture make the natural history film, along with advertising, one of the most significant sources of meaning regarding the natural world. These films employ familiar syntactic and semantic cues such as sentimental parent/offspring interactions, authoritative narration that limits the ability of the audience to interpret freely, and a musical score that influences the viewer’s emotional response to certain scenes. The net result of these rhetorical practices is a distancing of the viewer from the natural world that destabilizes the attempts of many eco-political programs to emphasize the interconnectedness of ecological systems and their components. The emergent genre of big-budget nature films (BBNFs) is a distinctly modern and extremely popular take on natural history filmmaking that has more in common with summer blockbusters and wildlife theme parks than its predecessors with an unprecedented ability to influence public perception of the natural world. Even as environmental concerns become increasingly dire, the BBNF tends to commodify death and extinction, avoid political engagement, reduce engagement with nature to its most sentimental and violent moments, perpetuate the perceived separation between humans and their environment, and provide a soothing escape to a virtual environment that too often seems unaffected by climate change and habitat destruction. The BBNF has the potential to undermine environmental and conservation efforts. It also exemplifies what some ecocritics have termed “ecopornography,” an exploitative representation that objectifies its subjects, encourages viewers to develop identifications with unrealistic images rather than their real-world analogs, and helps enable unethical behavior toward the environment and nonhuman animals. At stake in this dissertation is a deeper understanding of how natural history filmmaking affects the public’s awareness of (and role in) the environment.

Ausies uždegimas ne retai pasitaikanti liga porakanopiniams gyvūnams. Dėl racionalaus antimikrobinių vaistų vartojimo, svarbu išskirti ir identifikuoti sukelėjus ir jų jautrumą antimikrobinėms medžiagoms. Mėginiai imti iš dvylikos sveikų kamerūninių ožių, keturių šiaurinių elnių ir keturių lamų ausų landų. Visi gyvūnai yra laikomi Lietuvos zoologijos sode. Išskirti mikroorganizmai (Staphylococcus spp., Streptococcus spp., Escherichia coli, Bacillus spp., Enterococcus spp., Micrococcus spp.) ir nustatytas jų jautrumas antimikrobinėms medžiagoms. Kamerūniniams ožiams iš ausų landų išskirtos mikroorganizmų padermės Bacillus spp. ir Staphylococcus spp. Mikroflora jautriausia antimikrobinėms medžiagoms – amoksicilinui, cefaleksinui ir gentamicinui. Šiauriniams elniams ir lamoms iš ausų landų išskirtos mikroorganizmų padermės Bacillus spp. ir Staphylococcus spp. Mikroflora jautriausia antimikrobinei medžiagai - amoksicilinui. / Otitis is a common disease in artiodactyla animals. Identification the microorganism and begin the antibacterial treatment is important for rational use of antimicrobials. Samples were collected from twelve cameroons goats, four reindeers and four llamas external ear canal. They all are kept in Lithuanian zoo. Staphylococcus spp., Streptococcus spp., Escherichia coli, Bacillus spp., Enterococcus spp., Micrococcus spp. were identified in the samples and set their sensitivity to antimicrobials. In all twelve samples from healthy cameroon goats were identified Bacillus spp. and Staphylococcus spp. Our data showed that healthy cameroon goats sample's microflora were most susceptible to amoxicillini, gentamicini and cephalexini. In all eight samples from healthy llamas anr reinderrs Bacillus spp. and Staphylococcus spp. were identified. Reindeer and llamas external ear canal microflora samples were most susceptible to amoxicillin.