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In recent years, studies have discussed the abusive supervision behavior in the organizations. Especially, supervisors¡¦ abusive supervision behaviors were believed to have negative effects on subordinates. However, the relationship between supervisors¡¦ abusive supervision behaviors, subordinates¡¦ work-family conflict, and deviant behavior remained unclear. For this reason, this study intends correlating supervisors¡¦ abusive supervision behaviors and subordinates¡¦ work-family conflict with deviant behavior. In this study, abusive supervision is the independent variable; Deviant behavior is the dependent variable; Work-family conflict is the mediator. Besides, we defined social support (family-supportive policies, perceived organizational work¡Vfamily support, and perceived coworker support) as a moderator not only between supervisors¡¦ abusive supervision behaviors and subordinates¡¦ work-family conflict, but also between work-family conflict and deviant behavior. The subjects of the study who are selected by convenience sampling and the data are collected using dyad-approach are common enterprise employees from manufacturing, high-tech industry, and service industry in Taiwan. Two hundred and twelve effective questionnaires (106 supervisor-subordinate dyadic data) of the survey are retrieved. Moreover, the analytic tools such as descriptive analysis, confirmatory factor analysis (CFA), linear structural relation, hierarchical regression analysis, and sobel test are utilized to analyze the result of the survey and to verify the assumptions of the study. The findings of the study are as follows. (1) Abusive supervision correlates positively with work-family conflict. (2) Work-family conflict also has significantly positive correlation with deviant behavior. (3) Mediating effect of work-family conflict is significant. (4) Family-supportive policies moderate the relationship between Abusive supervision and work-family conflict. The findings highly support the hypothesis I made, and also testify some researcher¡¦s suggestions. Further from this research, I also offer some suggestions for management and practice to the issue and following related research.

This study explored the links between leadership style, leader personality, and motivation to lead, with employee engagement. Transformational leadership, transactional leadership, and abusive supervision styles were examined in relation to levels of employee engagement via a sample of n=195 employees and n=130 managers. Consistent with findings from Christian, Garza, and Slaughter (2011), transformational leadership showed a positive link to employee engagement (r= .38, p< .05). On the opposite end, abusive supervision was negatively related to employee engagement (r= -.27, p< .05). Contingent reward leadership showed a positive link to employee engagement (r= .32, p< .05). Relationships between personality and leadership style were framed according to the socioanalytic framework (Hogan & Shelton, 1998). This study did not find any significant differences in the relationships between the expected leadership behaviors and the traits directed at "getting along" with others vs. "getting ahead" to achieve power and status. Motivation to lead (Chan & Drasgow, 2001) was expected to moderate the relationships between leader personality and leadership style; however, these predictions were not supported in this study. Future directions for research, including other individual difference variables that may predict leadership styles, are discussed.

The purpose of this thesis was to examine the mediating effects of job-related negative emotions on the relationship between workplace aggression and outcomes. Additionally, the moderating effects of workplace social support and intensity of workplace aggression are considered. A total 321 of working individuals participated through an online survey. The results of this thesis suggest that job-related negative emotions are a mediator of the relationship between workplace aggression and outcomes, with full and partial mediation supported. Workplace social support was found to be a buffering variable in the relationship between workplace aggression and outcomes, regardless of the source of aggression (supervisor or co-worker) or the source of the social support. Finally, intensity of aggression was found to be a strong moderator of the relationship between workplace aggression and outcomes.

Background: Destructive leadership seeks to explain how leaders create harmful outcomes in an organizational setting – and why do they choose to do so. However, as with most leadership theories, process models are designed with a traditional office setting in mind which has its own distinct characteristics. Remote working has surged in prevalence in the last two years due to the COVID-19 pandemic and features multiple key differences, including increased social isolation and a decrease in communication quality. The combination of this novel and different context with a high likelihood of employees experiencing destructive leadership during their career, it is of high relevance to critically examine destructive leadership processes in a remote setting. Purpose: The purpose of this study is to adapt the proposed framework of destructive leadership by Krasikova et al. (2013) in a remote working environment, and to provide a greater understanding of destructive leadership processes in a less familiar context. Through exploring a new working context, this research aims to expand the understanding of destructive leadership, its situational factors, processes, and possible destructive outcomes in the ‘modern’ workplace. Method: Our methods were built on the choices of inductive qualitative research. Ten semi-structured interviews with leaders and followers were conducted by utilizing the casemethod, and more precisely, the case-oriented research design. The use of case-oriented research design and thematic analysis allowed us to engage in within- and cross-case comparisons and enabled us to generate new insights and to further develop remote working specific factors in the destructive leadership processes. Conclusion: The results of the study demonstrate that remote working environment influences three main areas of destructive leadership: the organizational context behind the process of choosing to engage in destructive leadership, the process of discovery and organizational response, and by establishing feedback loops from existing destructive leadership that leads to further resource shortages.

L’objectif principal de ce mémoire est d’identifier les antécédents organisationnels de la supervision abusive. Alors, un modèle intégrant la culture organisationnelle a été élaboré. Les données primaires recueillies par l’Équipe de Recherche sur le Travail et la Santé Mentale (l’ERTSM) auprès de 2162 employés de 63 établissements au Québec de septembre 2009 à mai 2012 ont permis de tester nos hypothèses. Les analyses multiniveaux réalisées corroborent une relation significative entre la culture organisationnelle et la supervision abusive. Les résultats ont montré que la culture de performance est positivement reliée à la supervision abusive contrairement à la culture de relations sociales. Aussi, ces analyses révèlent que certains subordonnés seraient plus enclins à rapporter de la supervision abusive que d´autres. Enfin, d’autres caractéristiques organisationnelles comme la taille de l’établissement pourraient être associées à la supervision abusive. / The main objective of this thesis is to identify the organizational antecedents of abusive supervision. A model incorporating organizational culture was thus developed. The data collected by l’Équipe de Recherche sur le Travail et la Santé Mentale (l’ERTSM) with 2162 employees from 63 organizations located in Quebec from September 2009 to May 2012 was used to test our hypotheses. The linear multilevel models supported a significant relationship between organizational culture and abusive supervision. The results suggest that the performance culture positively affects abusive supervision. In contrast, the social relations culture is negatively related to abusive supervision. Also, these analyzes revealed that some employees are more likely to report abusive supervision. Finally, other organizational characteristics such as the organization's size are associated with abusive supervision.

Réalisée à partir d’un échantillon de 410 travailleurs civils et policiers du Service de Police de la Ville de Montréal (SPVM) atteint en février 2009, cette recherche vise à approfondir les connaissances relatives à l’influence de l’utilisation des compétences, de l’autorité décisionnelle, du soutien social au travail, de la supervision abusive et du soutien social hors travail sur les trois dimensions du syndrome d’épuisement professionnel (épuisement émotionnel, cynisme, efficacité professionnelle). Cette recherche vise également à déterminer si les relations qui unissent ces facteurs organisationnels et sociaux aux trois dimensions d’épuisement professionnel varient selon que les travailleurs appartiennent à la main-d’œuvre policière ou civile. Les résultats des analyses multivariées témoignent de l’influence distinctive des variables explicatives sur les trois dimensions d’épuisement professionnel et supportent la conceptualisation tridimensionnelle du syndrome d’épuisement professionnel. Les résultats appuient également la distinction des concepts d’utilisation des compétences et d’autorité décisionnelle et permettent d’approfondir les connaissances relatives à l’influence de la supervision abusive, du soutien social hors travail et du rôle modérateur de la profession sur les trois dimensions du syndrome d’épuisement professionnel. / Conducted with a sample of 410 civilians and police officers of the Service de police de la Ville de Montréal (SPVM) consulted in February 2009, this study aims to increase knowledge regarding the influence of skill utilization, decision authority, social support in the workplace, abusive supervision and social support outside the workplace on the three dimensions of the burnout syndrome (emotional exhaustion, cynicism, professional efficiency). This study also aims to establish if the relations between these organizational and social factors and the three dimensions of the burnout syndrome vary according to the civilian or police nature of the workforce. Results of the multivariate analysis show the distinctive influence of explicative variables on the three dimensions of the burnout. Results also emphasize the distinction between the concept of skill utilization and decision authority as well as increase knowledge regarding the influence of abusive supervision, social support outside the workplace and the role of the profession as a moderator on the three dimensions of the burnout syndrom.

目前對於不當督導與部屬後果之關係的心理機制研究，大部分侷限於組織正義的範疇裡，本研究根據情感事件理論，提出部屬之負面情緒在不當督導與部屬反應間的中介角色，不當督導藉由引發部屬的負面情緒，影響其工作滿意、情緒耗竭及離職意圖；本研究進一步探討個人的傳統性、認知再評估情緒調控策略在部屬不當督導知覺和負面情緒之關係的調節效果，此外，研究並假設個人壓抑式與認知再評估情緒調控，會調節部屬負面情感與工作滿意、離職意圖及情緒耗竭的關係。本研究採便利取樣，共收集218筆有直屬主管之在職員工資料，經階層迴歸分析發現，一，憤怒情緒具有中介效果：知覺不當督導關係到部屬憤怒情緒的升高，進而工作滿意低落、情緒耗竭嚴重及離職意圖增加；二，認知再評估能緩衝知覺不當督導與害怕情緒的關係；三，認知再評估高的部屬，其害怕情緒和工作滿意的相關較弱。本研究有助於管理者體認工作情緒在不當督導對部屬影響的重要性，並指出認知再評估情緒調控策略，對於減緩員工負面情緒及負面後果的助益。最後，針對研究限制、未來研究方向提出說明與建議。 / Current examinations of the psychological mechanism of abusive supervision and subordinate consequences focus mostly on organizational justice. According to Affective Event Theory, the present study proposed that subordinates’ negative emotions may mediate the relationship between abusive supervision and subordinate job satisfaction, emotion exhaustion, and intention to leave. Further, the study investigated the moderating effect of subordinates’ traditionality and two emotion regulation strategies, cognitive reappraisal and expressive inhibition, in the above relationships. Hierarchical regression analyses on data collected from a sample of 218 full-time employees in Taiwan were used to test the proposed hypotheses. Results show that anger mediated the positive relationship between abusive supervision and employee outcomes such that abusive supervision is positively correlated with subordinates’ anger, which further leads to lower job satisfaction, higher emotion exhaustion and intention to leave. Second, cognitive reappraisal moderated the relationship between abusive supervision and subordinates’ fear as well as the relationship between subordinates’ fear and job satisfaction. Those findings indicated the importance of subordinates’ emotions and the buffering effect of cognitive reappraisal in the relationship between abusive supervision and subordinate consequences. Based on the results of the study, limitations, practional implications and suggestions for future research are discussed.

Réalisée à partir d’un échantillon de 410 travailleurs civils et policiers du Service de Police de la Ville de Montréal (SPVM) atteint en février 2009, cette recherche vise à approfondir les connaissances relatives à l’influence de l’utilisation des compétences, de l’autorité décisionnelle, du soutien social au travail, de la supervision abusive et du soutien social hors travail sur les trois dimensions du syndrome d’épuisement professionnel (épuisement émotionnel, cynisme, efficacité professionnelle). Cette recherche vise également à déterminer si les relations qui unissent ces facteurs organisationnels et sociaux aux trois dimensions d’épuisement professionnel varient selon que les travailleurs appartiennent à la main-d’œuvre policière ou civile. Les résultats des analyses multivariées témoignent de l’influence distinctive des variables explicatives sur les trois dimensions d’épuisement professionnel et supportent la conceptualisation tridimensionnelle du syndrome d’épuisement professionnel. Les résultats appuient également la distinction des concepts d’utilisation des compétences et d’autorité décisionnelle et permettent d’approfondir les connaissances relatives à l’influence de la supervision abusive, du soutien social hors travail et du rôle modérateur de la profession sur les trois dimensions du syndrome d’épuisement professionnel. / Conducted with a sample of 410 civilians and police officers of the Service de police de la Ville de Montréal (SPVM) consulted in February 2009, this study aims to increase knowledge regarding the influence of skill utilization, decision authority, social support in the workplace, abusive supervision and social support outside the workplace on the three dimensions of the burnout syndrome (emotional exhaustion, cynicism, professional efficiency). This study also aims to establish if the relations between these organizational and social factors and the three dimensions of the burnout syndrome vary according to the civilian or police nature of the workforce. Results of the multivariate analysis show the distinctive influence of explicative variables on the three dimensions of the burnout. Results also emphasize the distinction between the concept of skill utilization and decision authority as well as increase knowledge regarding the influence of abusive supervision, social support outside the workplace and the role of the profession as a moderator on the three dimensions of the burnout syndrom.