Denna studie har gjorts för att se hur personal på daglig verksamhet uppfattar sitt eget bemötande och hur de arbetar med att ge ett bra bemötande. Den forsknings som finns är begränsad, speciellt inom det valda området och det finns en gemensam medvetenhet hos forskarna att det finns en bemötandeproblematik. En medvetenhet hos forskarna att det behövs mer utbildning som handlar om kommunikation och bemötande. Metoden som har använts i denna studie är en kvalitativ metod med semi-strukturerade intervjuer. Den personal som deltog i studien arbetade inom kommunalt eller på privatägd daglig verksamhet runt om i sydvästra Skåne. Personalen fick möjligheten att reflektera över sitt bemötande och det fanns en medvetenhet i när ett dåligt bemötande gavs och detta såg personalen som en del av en process. De såg sitt bemötande av brukarna som viktigt och betydelsefullt och för att stärka brukarnas empowerment bemöter personalen dem med respekt genom att skapa tillit och trygghet hos brukarna. Det som studien kom fram till var att personalen hade en medvetenhet inom sitt eget bemötande och att utbildning var en viktig del av att skapa sig kunskap och erfarenheter inom bemötande och kommunikation. Personalen hade även en förförståelse i hur kommunikation och attityder hörde ihop med bemötandet och hur de kunde förbättra sitt bemötande genom att reflektera och diskutera med sina medarbetare. / This study has been done to see how the staff in daily activity centers experience their interaction and how they are working to provide a good response. There is a limited amount of studies in the chosen field and there is a common awareness among scientists that an attitude problem exists. There is an awareness of the fact that it needs more education about communication and interaction. The study was carried out with a qualitative method with semi-structured interviews. The staff who participated in the study worked in privately owned or publicly managed daily activity centers across the southwest of Skåne. By having the staff reflect on their approach and how they interacted, it raised an awareness of when a less than ideal interaction had occurred and this was seen as a part of the process. They saw their interaction with the users as important and significant. To facilitate empowerment to the user, the staff treats the users with respect. This helps build up a sense of trust and security between them.The conclusion of the study was that staff members were aware of their own interaction with their users and that education was an important part of creating knowledge and experience in interaction and communication. The staff also had an understanding of how communication and attitudes belonged to the interaction and how they could improve their approach by reflecting and discussing it with their fellow staff members.

Since October 1999, Kaohsiung City Government has contracted for operating and managing senior-citizen activity centers to eight non-profit organizations. The purpose of the research is to evaluate service performance, service satisfaction and service quality of senior-citizen activity centers and explore the differences between those with contracting and without contracting. The population is the users of 23 senior-citizen activity centers of Kaohsiung City. Using structured questionnaires, face-to face interview and purposive sampling, the data was collected. The results of study revealed: in contracting centers, women had more service satisfaction than men did. The users with lower educational backgrounds had higher service satisfaction. However, in centers without contracting, the high frequency users had higher service satisfaction. Four significant differences were found between centers with or without contracting: ¡§service satisfaction¡¨, ¡§environment and facilities¡¨, ¡§management and administration¡¨ and ¡§service attitude¡¨. The users of contracting centers gave better performance score than the users of centers without contracting. No significant difference was found in ¡§service outcome¡¨. There were five factors influenced the users¡¦ service satisfaction in contracting centers: ¡§environment and facilities¡¨, ¡§management and administration¡¨, ¡§service attitude¡¨, ¡§service outcome¡¨ and ¡§interpersonal relationships¡¨. These five factors explained 75% variance of the regression model. However, in centers without contracting, three factors influenced the users¡¦ service satisfaction: ¡§management and administration¡¨, ¡§service attitude¡¨ and ¡§interpersonal relationship¡¨. These three factors explained 72% variance of the regression model. Furthermore, the researcher ranked the scores of service performance of the eight contracting centers and compared them with the rank list evaluated by Bureau of Social Affairs in 2004. The comparative results were not the same. It indicated that higher grade evaluated by Bureau is not necessarily got the higher levels of service performance and satisfaction experienced by users. At last, according to the results of the study, researcher provided practical guidance for policy considerations by municipal managers and administrators.

The main task is to develop a proposal for an Activity Center in Sölvesborg with parkour and spontaneous athletics as the starting point. The intention is to create spaces that is suited for the needs of SSA. The goal is to enable the association to increase the amount of activities held as well as providing the participants with a custom designed training facility that increases the overall quality of each session.  Supporting services and logistics that make it possible to run daily activities will also be considered and designed in this assignment.

Through natural and constructed elements, landscape architects design public landscapes to engage the public in the great outdoors. While many local governments and designers actively create landscapes to keep the unsheltered and homeless out of public spaces, keep water in storm drains, and keep native plants on the periphery of the public landscape, my project, Safe Haven, is about creating an inclusive public landscape for people, water, and native plants. Preliminary research into the history of property ownership, discrimination, economic inequality, and government programs for the unsheltered created a picture of why certain demographics struggle with housing. Case studies of homeless encampments in the Washington DC area of NOMA, Abbot's Camp in Austin, Texas, and car camping in San Diego, California, and Seattle, Washington, gave insight into the current landscape needs of unsheltered people. Studies of the watershed and plants native to the site inspired a water retention system and a seasonal pallet of plants. The design incorporates existing infrastructure, new buildings, a natural playground, wilderness camping, a Mount Vernon-inspired vegetable garden, and a sunken garden designed to retain water while showcasing native plants. Describing the design are narratives sharing the perspective of water, native plants, the unsheltered, and the homeless. Lady Landscape guides the stories and offers her views on the responsibilities of a landscape architect. / Master of Landscape Architecture / Inclusive landscapes create a vision of places where children, older adults, people with and without disabilities enjoy the beauty of Mother Nature. There are ADA regulations that ensure everyone can be accommodated within a public landscape, but those regulations don't extend to the needs of unsheltered or homeless people. Their needs to enjoy public parks and recreation areas are different from housed people. They're looking for a home, and many public spaces are built to deter them from living on public lands. My project is a landscape designed with the unsheltered and homeless as the primary client. My project is about creating room for people without homes in the landscape - offering them dignity and meeting them where they are. Researching the needs of the homeless and what is presently available helped guide my design. After choosing an appropriate site in Fairfax City, Virginia, it became apparent that water and native plants would also need a home in this project. A thorough study of the water pattern over the area informed design elements that gave water a home through a Vegetative Swale and Sunken Garden while native plants found space in garden rooms. The thesis is presented as a narrative with Lady Landscape guiding the reader through the design by introducing them to the people and natural elements the landscape offers refuge to.

This essay aims to examine the meaning work at daily activity centers gives people with intellectual disabilities and the questions these people consider necessary to ask in quality surveys. This has been done by interviews with twelve respondents in various daily activitiy centers within a private care company in the Stockholm area. The theories that has been used to analyze the empirical data is SOC - sence of coherence, stigma and empowerment. The result shows that the meaning of daily activity is to create and maintain social contacts, feeling important and needed by others and an opportunity to feel “normal” and like everybody else. Furthermore, the results show that the possibility of self-determination, the fellowship with personal and other participants and to have tasks with moderate severity are necessary questions to ask in quality surveys. Another result shows that the respondents are aware that the absence of salary differs a regular job from work in a daily activity center.

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ABSTRACT The aim of this study was to examine advantages and barriers that can appear when the municipal employment service and daily activity center work together in close collaboration. The study is based on semi-structured interviews with managers and employees in three municipalities in Värmland. The questions were:  How does the municipal employment service and the daily activity center work together?  Are the respondents experiencing any barriers in the collaboration processes between the municipal employment service and daily activity center?  Are the respondents experiencing any advantages when the municipal employment service and daily activity center work close together? If so, are the advantages primarily economical, professional or individual?  Does the collaboration processes in the three municipalities reflect the factors that supports as well as impedes collaboration that Danemark and Kullberg´s identified in their report (1999)? The results are analyzed from the new-institutional theory by Grapes (2006) and the factors that support and impede collaboration by Danemark & Kullberg (1999). The study shows three completely different ways of collaboration. In Hagfors the two sectors collaborate primarily in daily job tasks, in Grums there are no collaboration at all and in Kristinehamn they collaborate at some extent regarding external work training sites. Furthermore, the results show some of the barriers the municipalities experience such as inadequate information, differences in knowledge as well as economy. The respondents could see great advantages for the individual in enhanced quality, teamwork among staff and in work performance. The summary that compiles factors who supports and impedes collaboration shows that in comparison, Hagfors is best prepared when it comes to collaboration between the two sectors and Grums is least equipped for working together.

The submission of this thesis was preceded by a specialised studio „Brněnské nábřeží a kulturní čtvrť Ponava“. This work focused on a complex urban architectural solution to the area around the former “Jaselská kasárna”, the urban context, transport services, the field configuration etc. The thesis follows this project in a section defined by streets U Červeného mlýna, Staňkova and Střední. The goal of the thesis lies in the creation of an intensive goal – a cultural area, which will offer a high-quality space for intergenerational communication and new social experiences and activities. It newly connects the urban part Ponava with the town center of Brno by a high-quality axis for pedestrian and cycling transport. The project of this cultural area arose after a thorough analysis of surrounding, intercity and global relations as a combination of aims: for children – the elementary art school with graphic and dancing fields, for seniors – leisure time center, and for all together - a multifunctional concert hall and a revitalized area of the former industrial zone of furniture production to a multipurpose intergenerational area with a modern art gallery, offices for young businessmen, architects and artists, and a music club in the basement of the gallery.