Digital games are part of the creative industries, which is based on value creation through ideas and creativity. This market has gained relevance due to technology development that attracted both new firms and users. The present dissertation aims to explore three themes: (1) video game market as a two-sided market; (2) the effects of characteristics and behavior of game titles on consoles sales; and (3) project management to develop digital games. Those themes were explored through three articles: the first is a literature review and a bibliometric study of the economic concepts on two-sided market, which focused at identifying main topics, research trends and avenues for futures research. The second text is an analysis on the simultaneous influence of games\' quality and exclusivity on console sales. The last one is a qualitative, multiple-case study to understand, explore and suggest improvements to game project management in the Brazilian market. Findings include: (1) the main authors and topics, trends and developments, from and avenues for future research; (2) combinations of quality and exclusivity can affect console sales either positively or negatively, (3) quality has a predominant effect on sales over games non-exclusivity; and (4) the use of agile methodologies and Design Thinking are diffused among game developers. / Sem resumo.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2015-06-24T15:07:11Z No. of bitstreams: 1 PauloRoberoMallmann.pdf: 3006057 bytes, checksum: 27b9834787f2288724786de5609f80fd (MD5) / Made available in DSpace on 2015-06-24T15:07:11Z (GMT). No. of bitstreams: 1 PauloRoberoMallmann.pdf: 3006057 bytes, checksum: 27b9834787f2288724786de5609f80fd (MD5) Previous issue date: 2011 / CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Nos dias atuais uma boa gerência de projetos tem se tornado um fator competitivo no mercado pois influencia diretamente na qualidade do software. Muitas empresas e organizações voltadas para o desenvolvimento de software investem na melhoria de seus processos de desenvolvimento. No entanto, o mercado atual está exigindo destas empresas uma maior rapidez e uma adaptação a ambientes de negócio bastante dinâmicos. Para atender a esta realidade surgiram as metodologias ágeis que dão suporte a esta nova realidade. No entanto, as ferramentas atuais de gerência de projetos mais utilizadas não apresentam uma solução que permite o planejamento integrado de atividades gerenciais e de atividades de desenvolvimento. Esta deficiência de integração pode resultar em distorções no planejamento de projetos ocasionando atrasos na entrega do software. Diante disso, o objetivo deste trabalho foi criar um ambiente de gerência de software para metodologias ágeis que permitisse uma gerência de projetos de software de forma personalizada em ambientes de desenvolvimento que utilizam conceitos e características de metodologias ágeis. Para isso ser possível, foi definido um modelo dinâmico e modular que contempla todos os aspectos relacionados à gerência de projetos e metodologias ágeis que pode ser instanciado gerando modelos concretos específicos para cada projeto. Esta dinamicidade dada ao modelo foi o grande diferencial frente aos outros trabalhos avaliados. Baseado no modelo abstrato proposto foi criado um ambiente de gerência de projetos que explorou todo o seu potencial. Este ambiente é apoiado por um conjunto de agentes de software que mantêm o modelo concreto atualizado. Sobre o modelo concreto, podem ser extraídos relatórios gerenciais e gráficos de gantt dinâmicos que o deixam ainda mais flexível, de forma a dar ao gestor do projeto uma visão macro e precisa do andamento das atividades. Como forma de validar o trabalho proposto, foi realizado um estudo de caso em uma empresa externa. A aplicação desenvolvida foi utilizada durante o desenvolvimento de um projeto real e trouxe como resultado concreto uma maior segurança para a gestão de projetos. Sua utilização permitiu detectar falhas rapidamente dando mais tempo para ajustar os impactos no cronograma, antes feitos somente através de conversas individuais ou reuniões de acompanhamento diretamente com a equipe. / Nowadays a good project management has become a competitive factor in the market because it directly influences the quality of software. Many companies and organizations for the development of software invest in improving their development processes. However, the current market is requiring these companies to more quickly and adapt to highly dynamic business environments. To meet this reality emerged agile methodologies that support this new reality. However, current tools in project management more used does not have a solution that enables integrated planning of management activities and development activities. This deficiency of integration can result in distortions in the planning of projects causing delays in delivery of the software. Therefore, the objective was to create an environment management software that allows an agile project management software in a customized way in development environments that use concepts and characteristics of agile methodologies. To make this possible, we defined a modular dynamic model and covers all aspects related to project management and agile methodologies that can be instantiated by generating concrete models for each specific project. This dynamics model was given to the great advantage compared to other studies evaluated. Based on the proposed model was created a project management environment that exploited its full potential. This environment is supported by a set of software agents that maintain the upgraded concrete model. On the concrete model can be extracted and management reports gantt dynamic that makes them even more flexible so as to give the project manager and have a macro view of the progress of activities. In order to validate the proposed work, we performed a case study in a foreign company. The developed application was used during the development of a real project as a concrete result and brought greater security to project management. Its use enabled to detect failures quickly giving more time to adjust to the impacts on schedule, before being made only through individual conversations or meetings to follow up directly with the team.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2015-07-06T18:46:19Z No. of bitstreams: 1 MicheleLermen.pdf: 2970416 bytes, checksum: c3592df5d147df203246e12679dd30ea (MD5) / Made available in DSpace on 2015-07-06T18:46:19Z (GMT). No. of bitstreams: 1 MicheleLermen.pdf: 2970416 bytes, checksum: c3592df5d147df203246e12679dd30ea (MD5) Previous issue date: 2012 / Nenhuma / Esta dissertação tem por objetivo desenvolver uma ontologia que represente uma linha de produto para o gerenciamento de projetos de software com metodologias ágeis. O modelo de domínio da linha de produto é composto por conceitos formadores das metodologias ágeis eXtreme Programming (XP), Scrum, e a Feature Driven Development (FDD), bem como trata dos conceitos de gerenciamento de projetos baseados no PMBOK. Através da ontologia Molps se propõe representar este domínio, possibilitando que agentes de software realizem consultas na ontologia, inferindo as possíveis variabilidades a serem geradas no produto. A ontologia também permitirá o gerenciamento de processo de desenvolvimento de software. Para evidenciar tal flexibilidade e o gerenciamento do processo de desenvolvimento de software realizam-se testes na ontologia desenvolvida, onde os resultados são comentados e analisados. / This study aims to develop an ontology to represents a software product line to be used for project management based on agile methodologies. The product line domain model was built utilizing concepts coming from eXtreme Programming (XP), Scrum, and feature driven development (FDD), and also concepts brought from project management through PMBOK. Through the ontology Molps proposes to represent this domain, enabling software agents to perform queries on the ontology, inferring the possible variability in the product to be generated. The ontology will also allow the management process of software development. To demonstrate this flexibility and process management software development take place in the ontology developed tests, where results are discussed and analyzed.

O presente trabalho teve por objetivo desenvolver uma ferramenta computacional interativa para a elaboração de mapas conceituais e objetos de aprendizagem, como um módulo integrado ao ambiente virtual HyperCAL online. A partir disso, melhorou-se a interação do usuário, no módulo professor, com o sistema no desenvolvimento de objetos de aprendizagem, oportunizando a flexibilidade e customização no acesso ao conteúdo. Para a execução deste trabalho, foram investigados os seguintes temas: Design Instrucional, Ambientes Virtuais e Objetos de Aprendizagem, os processos de desenvolvimento de Software e as metodologias ágeis, os conceitos de Design de Interação e Interface, seguindo principalmente os princípios de design e usabilidade, com foco na experiência do usuário. Todo este estudo possibilitou a construção e a integração da ferramenta de mapas conceituais no ambiente HyperCAL online com a aplicação da metodologia ágil Extreme Programming (XP) que, por ter premissas de simplificação de processos e proximidade constante com o usuário, garantiu a qualidade do projeto durante o processo de aplicação das técnicas propostas. A implementação de mapas conceituais no ambiente virtual HyperCAL online demonstrou grande aplicabilidade para a proposta desta pesquisa, pois potencializou a possibilidade de pesquisa e aprendizado do usuário, contribuindo no seu foco de interesse, aumentando sua capacidade de informação, interação e recuperação de dados do sistema. E ainda, tornou o ambiente virtual mais atrativo, interativo e dinâmico para os seus usuários. / Abstract: This study aims to develop an interactive computational tool to elaborate conceptual maps and learning objects, as an integrated module to the online virtual environment HyperCAL. We sought to improve the teacher module’s user interaction with the system of development of learning objects, allowing the flexibility and customization when accessing content. For the execution of this study, the following issues have been investigated: Instructional Design, Virtual Environments and Learning Objects; the processes of software development and agile methodologies; and concepts of Interaction and Interface Design, mainly following the principles of design and usability, focusing on the user’s experience. The study enabled the construction of the tool of conceptual maps and its integration to the HyperCAL online environment with the implementation of an agile methodology, which assured the quality of the project during the process of application of the proposed techniques, due to assumptions of simplifications of processes and to the constant proximity with the user. The implementation of concept maps in the online virtual environment HyperCAL has shown great applicability to the proposal of this research, as it has opened up new possibilities for research and learning for the user, contributing to their focus of interest, increasing its capacity for information, interaction and data recovery from the system. In addition, it has made the virtual environment more attractive, interactive and dynamic for its users.

O presente trabalho teve por objetivo desenvolver uma ferramenta computacional interativa para a elaboração de mapas conceituais e objetos de aprendizagem, como um módulo integrado ao ambiente virtual HyperCAL online. A partir disso, melhorou-se a interação do usuário, no módulo professor, com o sistema no desenvolvimento de objetos de aprendizagem, oportunizando a flexibilidade e customização no acesso ao conteúdo. Para a execução deste trabalho, foram investigados os seguintes temas: Design Instrucional, Ambientes Virtuais e Objetos de Aprendizagem, os processos de desenvolvimento de Software e as metodologias ágeis, os conceitos de Design de Interação e Interface, seguindo principalmente os princípios de design e usabilidade, com foco na experiência do usuário. Todo este estudo possibilitou a construção e a integração da ferramenta de mapas conceituais no ambiente HyperCAL online com a aplicação da metodologia ágil Extreme Programming (XP) que, por ter premissas de simplificação de processos e proximidade constante com o usuário, garantiu a qualidade do projeto durante o processo de aplicação das técnicas propostas. A implementação de mapas conceituais no ambiente virtual HyperCAL online demonstrou grande aplicabilidade para a proposta desta pesquisa, pois potencializou a possibilidade de pesquisa e aprendizado do usuário, contribuindo no seu foco de interesse, aumentando sua capacidade de informação, interação e recuperação de dados do sistema. E ainda, tornou o ambiente virtual mais atrativo, interativo e dinâmico para os seus usuários. / Abstract: This study aims to develop an interactive computational tool to elaborate conceptual maps and learning objects, as an integrated module to the online virtual environment HyperCAL. We sought to improve the teacher module’s user interaction with the system of development of learning objects, allowing the flexibility and customization when accessing content. For the execution of this study, the following issues have been investigated: Instructional Design, Virtual Environments and Learning Objects; the processes of software development and agile methodologies; and concepts of Interaction and Interface Design, mainly following the principles of design and usability, focusing on the user’s experience. The study enabled the construction of the tool of conceptual maps and its integration to the HyperCAL online environment with the implementation of an agile methodology, which assured the quality of the project during the process of application of the proposed techniques, due to assumptions of simplifications of processes and to the constant proximity with the user. The implementation of concept maps in the online virtual environment HyperCAL has shown great applicability to the proposal of this research, as it has opened up new possibilities for research and learning for the user, contributing to their focus of interest, increasing its capacity for information, interaction and data recovery from the system. In addition, it has made the virtual environment more attractive, interactive and dynamic for its users.

Digital games are part of the creative industries, which is based on value creation through ideas and creativity. This market has gained relevance due to technology development that attracted both new firms and users. The present dissertation aims to explore three themes: (1) video game market as a two-sided market; (2) the effects of characteristics and behavior of game titles on consoles sales; and (3) project management to develop digital games. Those themes were explored through three articles: the first is a literature review and a bibliometric study of the economic concepts on two-sided market, which focused at identifying main topics, research trends and avenues for futures research. The second text is an analysis on the simultaneous influence of games\' quality and exclusivity on console sales. The last one is a qualitative, multiple-case study to understand, explore and suggest improvements to game project management in the Brazilian market. Findings include: (1) the main authors and topics, trends and developments, from and avenues for future research; (2) combinations of quality and exclusivity can affect console sales either positively or negatively, (3) quality has a predominant effect on sales over games non-exclusivity; and (4) the use of agile methodologies and Design Thinking are diffused among game developers. / Sem resumo.

The scientific software development has particularities that, frequently, differ from usual rules in commercial software production. The emerging requirements that appear while the development process is running, needs for often communication between stakeholders (researchers) and developers, and necessary ways to customize the process, make this kind of software building activity more iterative than conventional. Agile methodologies for software development arise as alternatives for prescriptive methods and, as analyzed in this research, have the answer for how to build software in dynamics environments. In this work is proposed a management method for the scientific software development process. The agile methodologies Scrum and Extreme Programming were tailored to reach the peculiarity of scientific process, and the method definition. The model was applied in real projects in a small business company for validation and, through a qualitative analysis, the improvement of the development process could be checked. / O desenvolvimento de software científico possui particularidades que, frequentemente, diferem das regras comumente utilizadas na produção de softwares comerciais. Novos requisitos que surgem no decorrer do desenvolvimento, necessidades de comunicação constante com os stakeholders (pesquisadores) e adaptação nos processos fazem da produção desse tipo software uma atividade mais interativa do que o convencional. Metodologias ágeis para desenvolvimento de software surgem como alternativas aos métodos planejados ou prescritivos e, como analisado, atendem às carências decorrentes da elaboração de softwares em ambientes dinâmicos. Neste trabalho, é proposto um método de gestão para o processo de desenvolvimento de software científico. Na definição do método, combinaram-se as metodologias ágeis Scrum e Extreme Programming levando-se em consideração as características do processo científico. O método foi aplicado em projetos reais de uma microempresa de base tecnológica para sua validação e, através de uma análise qualitativa, pode-se verificar a melhoria dos processos de desenvolvimento da empresa.

Traditional methodologies of software development are burdened with number of problems, especially its complexity, bureaucracy and sticking on detailed processes defined in advance. This all often mean overtiming and overpricing the project as well as other negative effects. Agile methodologies of software development pursue solving such problems. They are built on principles of team-work, communication and developers' relations and sharing their knowledge. These values are one of the most important in agile development concept. This thesis's target is to identify and describe those principles of agile software development which impact development team functioning, working motivation of developers and focus on the project goals. Reader is first shortly familiarized with general theory of working motivation, team-working and leading to achieve the target. Then particular agile development principles are analyzed and the impact on developers' motivation, whole team functioning and focusing on the project goals is described. Another target of the thesis is to identify requirements on agile software developers, to explain what the need of them lies in and how the absence of these personal characteristics would impact whole team's productivity and the development progress. The last target of this thesis is to examine agile development as a whole. A SWOT analysis is used to achieve this. It states the strengths, weaknesses, opportunities (advantages) and risks of agile development. There is a list of 11 serious mistakes that can take place in the agile development process and heighten the risk of the project fail stated at the end of the thesis.

This thesis is focused on Best Practices of agile methodologies, their application to the most common problems of project management and their integration into PRINCE2. The thesis will be focused mainly on the application of individual agile practices, not on the whole methodologies. This thesis will be divided into two main parts. In the first part PRINCE2 methodology basics, chosen agile methodology practices and Best Practices itself will be introduced. In the second part the most common problems of project management will be defined. Then every Best Practice will be applied to the defined problems and various aspects of PRINCE2. In the end the most usable Best Practices based on the results of research will be evaluated.

O presente trabalho teve por objetivo desenvolver uma ferramenta computacional interativa para a elaboração de mapas conceituais e objetos de aprendizagem, como um módulo integrado ao ambiente virtual HyperCAL online. A partir disso, melhorou-se a interação do usuário, no módulo professor, com o sistema no desenvolvimento de objetos de aprendizagem, oportunizando a flexibilidade e customização no acesso ao conteúdo. Para a execução deste trabalho, foram investigados os seguintes temas: Design Instrucional, Ambientes Virtuais e Objetos de Aprendizagem, os processos de desenvolvimento de Software e as metodologias ágeis, os conceitos de Design de Interação e Interface, seguindo principalmente os princípios de design e usabilidade, com foco na experiência do usuário. Todo este estudo possibilitou a construção e a integração da ferramenta de mapas conceituais no ambiente HyperCAL online com a aplicação da metodologia ágil Extreme Programming (XP) que, por ter premissas de simplificação de processos e proximidade constante com o usuário, garantiu a qualidade do projeto durante o processo de aplicação das técnicas propostas. A implementação de mapas conceituais no ambiente virtual HyperCAL online demonstrou grande aplicabilidade para a proposta desta pesquisa, pois potencializou a possibilidade de pesquisa e aprendizado do usuário, contribuindo no seu foco de interesse, aumentando sua capacidade de informação, interação e recuperação de dados do sistema. E ainda, tornou o ambiente virtual mais atrativo, interativo e dinâmico para os seus usuários. / Abstract: This study aims to develop an interactive computational tool to elaborate conceptual maps and learning objects, as an integrated module to the online virtual environment HyperCAL. We sought to improve the teacher module’s user interaction with the system of development of learning objects, allowing the flexibility and customization when accessing content. For the execution of this study, the following issues have been investigated: Instructional Design, Virtual Environments and Learning Objects; the processes of software development and agile methodologies; and concepts of Interaction and Interface Design, mainly following the principles of design and usability, focusing on the user’s experience. The study enabled the construction of the tool of conceptual maps and its integration to the HyperCAL online environment with the implementation of an agile methodology, which assured the quality of the project during the process of application of the proposed techniques, due to assumptions of simplifications of processes and to the constant proximity with the user. The implementation of concept maps in the online virtual environment HyperCAL has shown great applicability to the proposal of this research, as it has opened up new possibilities for research and learning for the user, contributing to their focus of interest, increasing its capacity for information, interaction and data recovery from the system. In addition, it has made the virtual environment more attractive, interactive and dynamic for its users.