No description available.

The debate on quantitative operational risk modeling has only started at the beginning of the last decade and the best-practices are still far from being established. Estimation of capital requirements for operational risk under Advanced Measurement Approaches of Basel II is critically dependent on the choice of risk measure, which quantifies the risk exposure based on the underlying simulated distribution of losses. Despite its well-known caveats Value-at-Risk remains a predominant risk measure used in the context of operational risk management. We describe several serious drawbacks of Value-at-Risk and explain why it can possibly lead to misleading conclusions. As a remedy we suggest the use of coherent risk measures - and namely the statistic known as Expected Shortfall - as a suitable alternative or complement for quantification of operational risk exposure. We demonstrate that application of Expected Shortfall in operational loss modeling is feasible and produces reasonable and consistent results. We also consider a variety of statistical techniques for modeling of underlying loss distribution and evaluate extreme value theory framework as the most suitable for this purpose. Using stress tests we further compare the robustness and consistency of selected models and their implied risk capital estimates...

Thesis (MA)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: Seeking to navigate and explore diasporic identity, as reflected in and by transatlantic narrative spaces, this thesis looks to three very different novels birthed out of the Atlantic context (at different points of the Atlantic triangle and at different moments in history): Our Sister Killjoy or Reflections from a Black-eyed Squint (1977) by Ama Ata Aidoo, The Chosen Place, The Timeless People (1969) by Paule Marshall and Crossing the River (1993) by Caryl Phillips. Recognising the weight of location – cultural, geographic, temporal – on the literary construction of transatlantic identity, this thesis traces the way in which Aidoo, Marshall and Phillips use fictional texts as tools for grappling with ideas of home and belonging in a world of displacement, fracture and (ex)change. Uncovering the impact of roots, as well as routes (rupta via) on the realisation of identity for the diasporic subject, this study reveals and wrestles with various narrative portrayals of the diasporic condition (a profoundly human condition). Our Sister Killjoy presents identity as inherently imbricated with nationalism and pan-Africanism, whereas The Chosen Place presents identity as tidalectic, caught in the interstices between western and African subjectivities. In Crossing the River on the other hand, diasporic identification is constructed as transnational, fractal and perpetually in-process. This study argues that in the absence of an established sense of terra firma the respective authors actively construct home through narrative, resulting in what Erica L. Johnson has described as terragraphica. In this way, each novel is perceived and explored as a particular terragraphica as well as a fictional lieux de mémoire (to borrow Pierre Nora’s conception of “sites of memory”). Using the memories of transatlantic characters as (broken) windows through which to view history, as well as filters through which the present can be understood (or refracted), are techniques that Aidoo, Marshall and Phillips employ (although, Aidoo’s use of memory is less obvious). Tapping into various sites of memory in the lives of the fictional characters, the novels themselves become mediums of remembering, not as a means of storing facts about the past, but for the ambivalent purpose of understanding the impact of the past on the present. / AFRIKAANSE OPSOMMING: In ’n poging om diasporiese identiteit te karteer en te ondersoek, betrek hierdie verhandeling drie uiteenlopende romans wat in die Atlantiese konteks, naamlik vanuit die verskillende hoeke van die Atlantiese driehoek en verskillende geskiedkundige Atlantiese momente, ontstaan het. Die drie romans sluit in: Our Sister Killjoy or Reflections from a Black-eyed Squint (1977) deur Ama Ata Aidoo, The Chosen Place, The Timeless People (1969) deur Paule Marshall en Crossing the River (1993) deur Caryl Phillips. Deur die belangrikheid van plek – kultureel, geografies en temporeel – in die literêre konstruksie van transatlantiese identiteit, te beklemtoon, spoor hierdie verhandeling die manier waarop Aidoo, Marshall en Phillips fiktiewe tekste aanwend na om sin te maak van idees oor tuiste en geborgenheid in ’n wêreld van verdringing, skeuring en (ver)wisseling. Deur die impak van die oorsprong op, asook die weg (rupta via) na, die verwesenliking van identiteit vir die diasporiese subjek te toon, onthul en worstel hierdie tesis met verskeie narratiewe uitbeeldings van die diasporiese toestand (’n toestand eie aan die mens). Our Sister Killjoy stel identiteit as inherent vermeng met nasionalisme en pan-Afrikanisme voor, terwyl The Chosen Place identiteit as tidalekties uitbeeld – vasgevang tussen westerse en Afrika-subjektiwiteite. In Crossing the River word diasporiese identifisering egter gekonstrueer as transnasionaal, fraktaal en ewigdurend in ’n proses van ontwikkeling. Hierdie studie voer verder aan dat die onderskeie skrywers tuiste aktief deur narratief konstrueer in die afwesigheid van ’n gevestigde bewustheid van terra firma, of onbekende land of plek. Die gevolg is ’n voortvloeiing van wat deur Erica L. Johnson beskryf word as terragraphica. Vervolgens word elk van die romans gesien en verken as ’n spesifieke terragraphica asook ’n fiktiewe lieux de mémoire, gegrond in Pierre Nora se konsep “sites of memory”. Die benutting van transatlantiese karakters se herhinneringe as (gebreekte) vensters waardeur die geskiedenis bespeur kan word en filters waardeur die hede verstaan (of gerefrakteer) kan word, is die tegnieke wat Aidoo, Marshall en Phillips aanwend – alhoewel Aidoo se gebruik van geheue minder ooglopend is. Deur verskeie terreine van geheue in die lewens van die fiktiewe karakters te betrek, ontwikkel die romans tot mediums van onthou, nie in die sin van feite van die verlede wat gestoor word nie, maar met die dubbelsinnige doel om die impak van die verlede op die hede te verstaan.

Subject of this diploma thesis is analysis of selected heavy metals in soils which are exposed to long-time cause of contaminants from metallurgical industry in localities Třinec and Ostrava. For assessment of the contamination, indexes for evaluation of soils were chosen. Those indexes are focusing mainly on rate of enrichment of the soils by selected heavy metals and resulting ecological and possibly health risk for human organism. Within every location, 26 samples were extracted, while every sample extract location, were selected to map the level of pollution around metallurgical plants in the most complex way. The analysis of the samples was done by techniques F-AAS and AMA 254 and established metals were mercury, lead, copper, chrome, nickel, manganese and zinc.

This diploma thesis deals with a potential contamination of hazardous metals of soil and sediments. The metals cadmium, copper, lead and mercury were chosen, their specification, limited concentration and methods of determination are also described in thesis. City Jihlava and its surroundings were chosen for evaluating pollution of the soil and sediments in this area. In collected samples of the soil and sediments presence of copper, cadmium, lead and mercury were detected via atomic absorption spectrometry (F-AAS, ET-AAS, AMA 254). The metal pollution of soils and sediments by hazardous elements in Jihlava River and in Jihlava region was evaluated.

This thesis aims to assess the extent of contamination of soil and sediment with risk metals in Jelšava. The main polluter of the environment in this area is the magnetize factory. Sampling of soils and sediments were made in three seasons. Sampling times were staggered to represent different seasons and to take into account the impact of the seasons on the obtained values of the concentrations in soil and sediment. Sampling sites were selected according according to the different distances from the factory and according to the different loading of roads. In each of the collected samples were determined concentrations of the elements copper, lead, zinc, nickel, manganese, mercury, cadmium and vanadium. Copper, lead, zinc, nickel and manganese were analyzed by atomic absorption spectrometry with atomization in a flame (F AAS), cadmium and vanadium were determined by atomic absorption spectrometry with electrothermal atomization (ET AAS). For the determination of mercury was used mercury analyzer (AMA).

Abstracts in English and Zulu / The main objective of this study was to investigate the impact of innovative marketing on the performance of Ghanaian food processing SMEs. The research study was carried out in response to the scholarly and managerial interest in the construct of innovative marketing as a novel competitive tool and its effect on performance in food processing SME organisations. This research study examined the effect of the six components of innovative marketing (i.e. marketing mix variables (MV), marketing modification (MM), integrated marketing (IM), customer focus (CF), market focus (MF) and value proposition (VP) on the four components of food processing SME performance i.e. financial performance (FP), customer performance (CP), internal business process performance (IBPP) and learning & growth performance (LGP). The research study was carried out on 225 food processing SMEs on the registered list of the National Board for Small Scale Industry (NBSSI) in the Eastern Region of Ghana. The study was quantitative in nature with the use of questionnaires distributed to 225 owners/managers of food processing SMEs in the Eastern Region of Ghana. Through an extensive literature review, a conceptual framework and empirical result from 225 food processing SMEs in Ghana, the research study employed exploratory factor analysis along with structural equation modelling – path analysis to evaluate the proposed model for understanding the relationships among the constructs. The collected data was analysed through descriptive statistics and multiple regression analysis using the Statistical Package for the Social Science (SPSS) version 23 and STATA version 15.1. The reliability of innovative marketing and food processing performance factors were determined using Composite Reliability and Cronbach’s alpha and the validity of the factors of innovative marketing and food processing SMEs were also ascertained using convergent and discriminant validity methods. The research study established that SMEs in the food processing sector in Ghana exhibit high levels of five innovative marketing factors (i.e. market focus, value proposition, customer focus, integrated marketing and marketing mix variables) which impact on all four factors of food processing SME performance (i.e. financial performance, customer performance, internal business process performance and learning and growth performance) whereas marketing modification, a factor of innovative marketing, indicated insignificant association with food processing SME performance. The recommendation of the conducted research study made a clear statement that food processing SMEs in Ghana should maintain a positive attitude towards innovative marketing, and also negate the effect of innovative marketing challenges to achieve high performance. The conclusions that were drawn from the conducted research study indicated that the main research objective had been achieved. Hence, innovative marketing positively influences the performance of food processing SMEs in Ghana. / Inhloso enkulu yalolu cwaningo bekungukuphenya umthelela wokumaketha okusha ekusebenzeni kwama-SME wokucubungula ukudla waseGhana. Ucwaningo lwenziwe kuphendulwa intshisekelo yezifundiswa nezokuphatha ekwakheni ukumaketha okusha njengethuluzi lokuncintisana lenoveli nomphumela walo ekusebenzeni ezinhlanganweni zokucubungula ukudla kwama-SME. Lolu cwaningo lubheke umphumelela wezinto eziyisithupha zokumaketha okusha (isbokuguquguqukayo kokuhlanganiswa kokumaketha (MV), ukuguqulwa kokumaketha (MM), ukumaketha okuhlanganisiwe (IM), ukugxila kwamakhasimende (CF), ukugxila emakethe (MF), nokuphakanyiswa kwevelu (VP) ezingxenyeni ezine zokulungiswa kokudla ukusebenza kwe-SME okungukuthi, ukusebenza kwezezimali (FP), ukusebenza kwamakhasimende (CP), ukusebenza kwenqubo yebhizinisi yangaphakathi (IBPP), nokusebenza kokufunda nokukhula (LGP). Ucwaningo lwenziwe kuma-SME wokucubungula ukudla angama-225 ohlwini olubhalisiwe lweNational Board for Small Scale Industry (NBSSI) esifundeni esiseMpumalanga yeGhana. Lolu cwaningo belunobuningi ngokwendalo ngokusetshenziswa kwamaphepha emibuzo anikezwe abanikazi/abaphathi abangama-225 bokucubungula ukudla ama-SME esifundeni esiseMpumalanga yeGhana. Ngokubuyekezwa okubanzi kwezincwadi, uhlaka lomqondo kanye nomphumela wezobuciko kusuka kuma-SME wokucubungula ukudla angama-225 eGhana, ucwaningo lwasebenzisa ukuhlaziywa kwezici zokuhlola kanye nokuhlelwa kwesimo sokulinganisa - indlela yokuhlola imodeli ehlongozwayo yokuqonda ubudlelwano phakathi kokwakhiwa. Imininingwane eqoqiwe yahlaziywa ngezibalo ezichazayo kanye nasekuhlaziyweni okuningi kokuhlehla kusetshenziswa i-Statistical Package ye-Social Science (SPSS) inguqulo 23 kanye ne-STATA version 15.1. Ukuthembeka kokumaketha okusha kanye nokusebenza kokucubungula ukudla kunqunywe kusetshenziswa i-Composite. Ukuthembeka kanye ne-alpha kaCronbach nokuba semthethweni kwezici zokumaketha okusha nokuqhutshwa kokudla kwama-SME nakho kwaqinisekiswa kusetshenziswa izindlela zokuqinisekisa nezokunbandlulula. Ucwaningo luye lwaveza ukuthi ama-SME emkhakheni wokulungiswa kokudla eGhana akhombisa amazing aphezulu wezinto ezinhlanu ezintsha zokumaketha (okusho ukugxila emakethe, ukuphakanyiswa kwenani, ukugxila kwamakhasimende, ukumaketha okuhlanganisiwe kanye nokuxubana kokuxubana kokumaketha) okunomthelela kuzo zonke izici ezine zokulungiswa kokudla ukusebenza kwe-SME (okusho ukusebenza kwezezimali, ukusebenza kwamakhasimende, ukusebenza kwenqubo yebhizinisi yangaphakathi nokusebenza kokufunda nokukhula), kanti, ukuguqulwa kokumaketha, okuyisici sokumaketha okusha, kukhombisa ukuzihlanganisa okungabalulekile nokusebenza kokudla kwe-SME. Incomo yocwaningo olwenziwe yenze isitatimende esicacile sokuthi ama-SME okucubungula ukudla eGhana kufanele agcine isimo esihle mayelana nokukhangisa okusha, futhi angaphikisi nomphumela wezinselelo ezintsha zokumaketha ukuza kuzuzwe ukusebenza okuphezulu. Iziphetho ezithathwe ocwaningweni olwenziwe zikhombisile ukuthi inhloso enkulu yocwaningo seyifeziwe. Ngakho-ke, ukumaketha okusha kunomthelela omuhle ekusebenzeni kokulungiswa kokudla kwama-SME eGhana. / Business Management / D. Phil. (Management Studies (Marketing))

No description available.

Bearing layers are used in road and building constructions as underlying soil layers to provide stability and support to the top layer that takes up the load. A normal bearing layer contains different amounts of materials such as stone, gravel, and filler. That mixture of materials contains a large amount of filler to give the product tightness and stability. Draining bearing layers usually contain less filler than ordinary bearing layers, because their purpose is to improve the drainage properties and reduce the risk of damage due to water collection.This thesis work took place at NCC's quarries in Sälgsjö and Hammarby. At NCC's rock quarry, there already is a standard bearing layer with a grain size of 0/32 and a filler content of approximately 4–5%. In this degree project, a production process has been created to obtain a drain bearing layer where the filler content is reduced to approximately 2–3%. The requirement for a draining carrier layer is 2–3% filler content and this requirement has been followed in this production process. The draining bearing layer has been produced based on a standard product with the same grain size.There are practical limitations in how the operations work and what capabilities are required. Moisture in the material has also been a limitation. In this project, work is done with freshly crushed material, which has a relatively low moisture content (1–2%). A vibration-free screen like the function of the harp has been designed and built. Then the standard product was run through the harp at different gradients and the new product was analyzed in the lab to see what filler content was achieved. A simulation test was performed using a FEM design program called Digiroad at Chalmers University of Technology in Gothenburg.The results demonstrate that the utilization of the developed models of harp screens reduces the proportion of filler in the material. Additionally, the conducted harp screen analyses confirm that the designed harp screens are effective in transforming a standard bearing layer into a draining bearing layer, which helps to prevent water accumulation under roads or buildings and thus reduces the risk of damage and problems. The efficient production process for producing draining bearing layers can be of great importance to ensure a sustainable and safe infrastructure.

Abstracts in English, Zulu and Xhosa / The central research issue in this study is the third morphing of economies due to the externally available intelligent building blocks of technology. More specifically, it is anticipated that the widespread use of distributed ledger technology will transform the workings of organisations to such a degree that they will cease to exist in their current form. Hence, the use of distributed ledger technology is not merely a tame management problem; it poses a wicked strategic problem. Furthermore, natural explanations add to the confusion in relation to what managers should do with distributed ledger technology. A transcendental phenomenological attitude is required to transcend the multitude of natural explanations. Phenomenology is both the philosophy and method employed in this study, which questions what human engagement in the world is about. More specifically in this study engagement with distributed ledger technology. This study closes this gap in knowledge by giving an accurate description of the essence of the distributed value ecosystem phenomenon. The study makes a contribution to more coherent and fundamental understanding the essences of the distributed value ecosystem phenomenon is the nature of the relationship patterns that participants hold to distributed ledger technology. The central factual finding is the nature and pattern of these relationships is transactional and circular. The pattern preferred by most organisations is the bounded binary transactional pattern. Organisations seek primarily to have power over the socially complex aspects in transacting. However, the bounded binary transactional pattern may become an unbalanced and unfair value-subtract relationship over time. The response to unbalanced binary bounded value relationships is the unbounded transactional pattern, which gives participants greater autonomy and privacy pseudonymity, but not the transparency that is essential to transact seamlessly. The third value relationship pattern and novel idea presented is the folded value relationship pattern in which participants balance conflicts over socially complex aspects in relation to self and others by meeting narrow micro-level near interaction conditions. This is a more folded, novel strategic game that participants can pick. The key implication for society and organisations is that it presents an alternative approach to dealing with conflict in socially complex value relationships. In essence, with the folded transactional pattern, participants seek to trade up value relationships in relation to self and with others, as opposed to making value relationship trade-offs or sacrifices that lead to either compromises in relation to self or dominance over others. However, the practical managerial implication is truly folded value relationship pattern is not easy to create and is rare. / Umbandela ophambili wophando kwesi sifundo kukuzotywa ngokutsha kwesithathu kwezoqoqosho ngenxa yobukho bezakhi zobuchwepheshe ezinobukrelekrele. Eyona nto ingundoqo yeyokuba kucingelwa ukuba ukusetyenziswa kakhulu kobuchwepheshe bokubhala iingxelo mali buya kuyiguqula indlela asebenza ngayo amaqumrhu, ade ayeke ukusebenza ngale ndlela enza ngayo ngoku. Ukusetyenziswa kobuchwepheshe bokusasaza iingxelo zogcino mali (ngesiNgesi kusetyenziswa isishunqulelo esithi DLT) akuyongxakana nje yolawulo; kuyingxaki enkulu nekhohlakeleyo. Ngaphaya koko, iinkcazelo ezikhoyo zongeza ukubhideka malunga neyona nto emele ukwenziwa ngabaphathi ngobu buchwepheshe bokusasaza iingxelo zogcino mali. Into efunekayo kukusebenzisa indlela yophando ngokuphicotha amava nokufuna ukuqonda indlela acinga ngayo umntu, ngakumbi kumba omalunga nobuchwepheshe bokusasaza iingxelo zogcino mali. Esi sifundo sivala isikhewu solwazi esikhoyo ngokunika inkcazelo echanekileyo ngalo mbandela wokusasazwa kokuxabiseka kwentsebenziswano yendalo nomntu. Esi sifundo sinceda ekuqondeni iziseko zombandela wokusasazwa kokuxabiseka kwentsebenziswano yendalo nomntu neepatheni zolwalamano lwabathathi nxaxheba kwicandelo lobuchwepheshe bokusasaza iingxelo zogcino mali. Eyona nto ingundoqo efumanisekayo kukuba ubume nepatheni yolu lwalamano iquka intsebenziswano yorhwebo kwaye ifana nomjikelo. Ipatheni ekhethwa ngamaqumrhu amaninzi yileyo yentsebenziswano ephakathi kwesibini. Amaqumrhu afuna tanci ukuba nolawulo kwimiba enzima yezentlalo xa erhwebelana. Noxa kunjalo, ipatheni yokurhwebelana ngezibini isenokudala ukungalingani nokuqhathana ngokuhamba kwexesha. Usabelo kulwalamano lwezibini olungenalingano yiphatheni yorhwebelwano olungabekelwanga mida, apho abathathi nxaxheba bekwazi ukuzithathela izigqibo ekhusini bengazichazi ukuba bangoobani, nto leyo inqanda ukusebenza ekuhleni nokufunekayo ekusebenzisaneni ngaphandle kwamagingxigingxi. Ipatheni yesithathu kwixabiso lolwalamano kulapho ulwalamano lusongiwe, apho abathathi nxaxheba belungelelanisa iingxabano ezingemiba yezentlalo enzima ngokufezekisa iimeko ezilula nezincinane. Oku kufana nomdlalo osongeneyo nolicebo lobulumko onokukhethwa ngabathathi nxaxheba. Okubalulekileyo kukuba le yindlela eyenye enokukhawulelana neengxwabangxwaba eluntwini nakumaqumrhu. Eneneni, kwipatheni yentsebenziswano esongeneyo, abathathi nxaxheba bazama ukutshintsha ulwalamano oluphakathi komntu nabanye, endaweni yokuncama izinto ezithile ezinokukhokelela kwilahleko okanye ekonganyelweni ngabanye. Noxa kunjalo, ipatheni yolwalamano olusongeneyo kulwalamano lwabalawuli ayinto ilula kwaye inqabile. / Udaba olungumgogodla walolu cwaningo wukuguquka kwesithathu kweminotho ngenxa yamandla namakhono obuchwepheshe besimanjemane atholakala ngaphandle kwenhlangano. Ngokuqondileyo, kubhekeke ukuthi ukusetshenziswa kakhulu kwe-distributed ledger technology kusiguqule kakhulu isimo-sakhiwo sezinhlangano kanye nendlela ezisebenza ngayo, kangangukuthi zigcine sezingabonakali neze ukuthi zike zaba kulesi simo-sakhiwo ezikusona njengamanje. Ngakhoke ukusetshenziswa kwe-distributed ledger technology akuyona neze inkinga elula futhi abangayixazulula kalula abaphathi; kepha kuyinkinga eyinkimbinkimbi futhi eyimpicabadala okungelula nakancane ukuyixazulula. Ngaphezu kwalokho, izincazelo zemvelo ziyengeza phezu kokudideka okuphathelene nalokho okumele kwenziwe ngabaphathi maqondana ne-distributed ledger technology. Ukuze kudlulelwe ngale kwenqwabanqwaba yezincazelo zemvelo ezikhona kudingeka indlela-kucabanga nendlelakubuka evulekile yokuqonda ulwazi oluphathelene nezimo kanye nezigameko okuhlangatshezwane nazo noma okudlulwe kuzona. Ifenomeloji iyikho kokubili ifilosofi kanye nendlela-kusebenza esetshenzisiwe kulolu cwaningo, okuphonsa umbuzo mayelana nokuthi kuphathelene nani ukuxhumana kanye nokubandakanywa kwabantu emhlabeni, ikakhulukazi maqondana nokubandakanywa okuphathelene ne-distributed ledger technology. Lolu cwaningo luvala igebe lokungabi khona kolwazi ngokuthi lunikeze incazelo enembayo yomongo we-distributed value ecosystem. Ucwaningo luyalekelela futhi lufake isandla ekutholakaleni kokuqonda okuhle nokuhleleke kahle futhi okuyisisekelo komongo we-distributed value ecosystem okungukuthi lokhu kuwuhlobo lwamaphethini obudlelwano obuboniswa ngababambiqhaza maqondana ne-distributed ledger technology. Umphumela osemqoka kakhulu futhi oyiqiniso otholakale ocwaningweni wukuthi ubunjalo kanye nephethini yalobu budlelwano ibandakanya izinhloso zokuzizuzela okuthile futhi okungubudlelwano obusasiyingi. Iphethini encanyelwa yiningi lezinhlangano yi-bounded binary transactional pattern. Izinhlangano zihlose ikakhulukazi ukuba namandla phezu kwezinto ezithile ezinobunkimbinkimbi emphakathini lapho zenza umsebenzi wazo. Kodwa-ke ngokuhamba kwesikhathi i-bounded binary transactional pattern kungenzeka ibonise ubudlelwano obungenakho ukulingana futhi obuchemile obungenabugugu. Impendulo yokubhekana nobudlelwano obungama-unbalanced binary bounded value relationships yi-unbounded transactional pattern, enikeza ababambiqhaza ukukhululeka nokuzimela okukhudlwana kanye nobumfihlo bokuthi bangazidaluli noma baziveze ukuthi bangobani, kodwa-ke lokhu akubanikezi ukusebenza ngendlela esobala okuyinto edingekayo ekusebenzeni ngaphandle kwezihibe. I-third value relationship pattern kanye nomqondo ophusile owethulwayo yi-folded value relationship pattern lapho ababambiqhaza beqinisekisa ukuthi kunokulingana phakathi kokungqubuzana noma udweshu oluphathelene nezinto eziyinkimbinkimbi emphakathini maqondana nabo uqobo kanye nabanye abantu, ngokuthi bahlangabezane nama-narrow micro-level near-interaction conditions. Lokhu kuwumdladlwana ofongqekile wesimanjemanje futhi okhethekile nosemqoka ongasetshenziswa ngababambiqhaza. Umthelela osemqoka walokhu emphakathini nasezinhlanganweni wukuthi lokhu kuhlinzeka ngendlela ehlukile yokubhekana nokungqubuzana nodweshu kubudlelwano obuyinkimbinkimbi emphakathini. Empeleni, ku-folded transactional pattern, ababambiqhaza bahlose ukuthola okungcono kubudlelwano phakathi kwabo bona uqobo lwabo kanye nabanye abantu esikhundleni sokwakha ubudlelwano lapho izinhlangothi zonke zithola ukushintshisana okulinganayo noma ukuzidela okuthile maqondana nobudlelwano, okuyinto eholela ekutheni kube nokuvumelana phakathi kwezinhlangothi okuhambisana nokuzidela komuntu uqobo lwakhe noma-ke ukukhonya phezu kwabanye. Kodwa-ke umthelela walokho oqondene nabaphathi wukuthi akulula neze ukwakha i-folded value relationship pattern yoqobo futhi lokhu kuyivela kancane. / Business Management / D. Com. (Business Management)