本研究係探究中央研究院執行科技部補助獎勵特殊優秀人才獎勵金之情形，研究主軸有三，分別是(一)瞭解個案研究機構執行該獎勵計劃之方式、(二)檢視研究人員對於任職單位執行該獎勵計劃的分配公平及程序公平知覺，(三)探究研究人員對於獎勵計劃實施成效之看法。透過問卷調查法及深度訪談法進行，回收問卷有效樣本201份，深度訪談9位人員。 研究結果發現，多數單位透過行政人員主動將申請科技部獎勵計畫之資訊，超過七成以上受試者對任職單位採用審查方式有所瞭解。評核標準方面認同以學術研究研究成果為主要考量因素，多採取密件或口頭通知獲獎人員，且獲得獎勵金者在接收獎勵申請訊息較充足。在分配公平及程序公平認知方面，多數認同獲獎者按照個人研究的績效差異，獲得不同的獎勵分配，普遍不認同獎金採平均分配；高達九成以上受試者認同審核成員或委員會決定獎勵名單，避免對任何人有偏見，且多數認同應秉持「公正性」、「客觀性」做出「正確性」的獎勵名單。實施成效上認同應有充分穩定的經費來源，且獎勵金達到單位內留才功能大於外部攬才之功能。 在現行待遇制度無法調整下，運用彈性薪資方式，額外給與特殊優秀的研究人才非法定的獎勵金，對人才延攬及留任方式有所助益，本研究建議行政院其他給與項目法制化作業的過程應採取積極開放的態度；組織內部管理面，建議邀集同仁參與討論，訂定符合公平及公正之獎勵執行規定，採取委員會方式審查獎勵名單並公布受獎名單，並可思考規劃訂定明確的實質分配法則，使各獲獎人員間之獎勵額度應有差異性，且研究績效良好程度與獎勵額度成正比關係，以有效地激勵員工。 / This study focuses on the execution of fellowships provided by Ministry of Science and Technology for for outstanding talents. The purposes of this study are: 1. How the fellowships are distributed; 2. The perceptions of distributive and procedural justice of research fellows from different institutes; 3. Opinions of research fellows for the effectiveness of the fellowships. The study is conducted through questionnaires with 201 effective samples, and interviews with 9 fellows. This study indicates that most of the institutes actively notify their fellows about the fellowships. More than 70 percents of experimental subjects know the way of distribution, while senior fellows know more well. The examinees recognize using research achievement as a major measure for distribution. Most of the fellows receiving fellowships are notified by classified or oral notices, and more informed about the fellowships. In perceptions of distributive and procedural justice, most examinees prefer distributing fellowships by research achievement of each individual rather than uniformly, and also agree with establishing a distribution committee to avoid prejudices. In addition, many of experimental subjects suggest that the fellowships should be stable and long-term, while thinking the money contributes more to staying instead of recruiting elites. Under current statutory and fixed salary structure, additional and flexible bonus contributes to staying and recruiting talents. We suggest that Administrative Yuan should be more open and aggressive when regulating and adjusting salary structure. For Academia Sinica, the fellowships should be always distributed by corresponding committees in a fair and differentiated manner which are fully and publicly discussed. The amount of fellowship should also be proportional to individual's research achievement to effectively drive employees.

本研究旨在探討國民小學校長分布式領導、學校組織公平與教師組織公民行為之關係，並依據研究結果提出建議。首先，進行文獻探討，建立研究架構與工具。 其次，以北北基三市公立國民小學教師為研究對象，透過取樣進行問卷調查，總計有效樣本為802份，分別以描述統計、t考驗、變異數分析、相關分析、多元逐步迴歸分析以及結構方程模式等統計方法加以分析。依據研究結果之分析，本研究主要研究發現如下： （一）目前國民小學教師知覺校長分布式領導、學校組織公平與教師組織公民行為的程度良好。 （二）教師知覺校長分布式領導與學校組織公平的程度，在性別、年齡、服務年資等背景變項，具有顯著差異。 （三）教師知覺教師組織公民行為的程度，在服務年資、學校所在地、學校規模、校長性別以及校長服務年資等背景變項，具有顯著差異。 （四）校長分布式領導、學校組織公平與教師組織公民行為三者之間，具有正向的關聯。 （五）學校組織公平對教師組織公民行為的預測力，高於校長分布式領導對教師組織公民行為的預測力。 （六）校長分布式領導透過學校組織公平的中介效果，正向影響教師組織公民行為。 最後，根據研究結果提出相關建議，提供實務應用與未來研究之參考。 / The purpose of this study is to investigate the relationship among the principals’ distributed leadership, school organizational justice and teachers’ organizational citizenship behavior in the elementary school. The research methods included literature review and questionnaire survey. The data was collected from 802 teachers of elementary schools in Taipei City, New Taipei City, and Keelung City. The data was analyzed with descriptive statistics, t-test, one-way ANOVA, correlation, multiple regressions and structural equation modeling. The conclusions are as follows: 1. The elementary school teachers’ perception of the principals’ distributed leadership, school organizational justice and teachers’ organizational citizenship behavior is positive. 2. The elementary school teachers of different gender, age, in-service years, current position, school size and the different principal’s gender show significant differences on teachers’ perception of principals’ distributed leadership and school organizational justice. 3. The elementary school teachers of different in-service years, school districts, school size, the different school principal’s gender and principal’s in-service years show significant differences on teachers’ organizational citizenship behavior. 4. There are positive correlations among principals’ distributed leadership, school organizational justice and teachers’ organizational citizenship behavior. 5. Compared with principals’ distributed leadership, school organizational justice is the stronger indicator for teachers’ organizational citizenship behavior. 6. The principals’ distributed leadership has positive effect on teachers’ organizational citizenship behavior through the mediation effect of school organizational justice According to the findings and conclusions given above, some suggestions are provided for practical applications and future research.

L’objectif de ce mémoire est de comprendre l’impact de la justice organisationnelle sur l’engagement organisationnel des travailleurs du secteur des technologies de l’information et des communications (TIC). Afin d’étudier ce sujet, trois hypothèses de recherche ont été formulés à partir des théories suivantes : 1- la théorie des attentes d’Adams (1965), 2- la théorie de l’échange social de Blau (1964) et 3- la théorie de Leventhal (1980). La première hypothèse stipule que, toutes choses étant égales par ailleurs, la justice distributive fait augmenter l’engagement affectif des travailleurs du secteur des TIC. La seconde hypothèse indique que toutes choses étant égales par ailleurs, la justice procédurale fait augmenter l’engagement affectif des travailleurs du secteur des TIC. La dernière hypothèse énonce que toutes choses étant égales par ailleurs, la justice procédurale a un impact plus important sur l’engagement affectif des travailleurs du secteur des TIC que la justice distributive. Les données utilisées proviennent d’une enquête par questionnaires électroniques auprès de l’ensemble des nouveaux employés d’une entreprise d’envergure internationale du secteur des TIC ayant un établissement à Montréal. Les employés ont été sondés à trois reprises. Les résultats indiquent que la justice distributive fait augmenter l’engagement affectif auprès des travailleurs, ce qui appuie la première hypothèse. Ils démontrent également qu’il n’existe aucune relation statistiquement significative entre la justice procédurale et l’engagement affectif. Seule la justice distributive a un effet sur l’engagement affectif du travailleur. Les résultats montrent l’existence de relations significatives et positives entre trois des variables de contrôle et l’engagement affectif. Il s’agit de : 1- travail sous supervision, 2- soutien organisationnel perçu et 3- satisfaction intrinsèque. / The purpose of this thesis is to analyze the impact of organizational justice on the organizational commitment of workers in the Information Technology and Telecommunications (ITC) sectors. In order to investigate this subject, we have formulated three hypotheses based on the following three theories: 1- Adams’ theory of expectations (1965), 2- Blau’s social exchange theory (1964) and 3- Leventhal’s theory (1980). The first hypothesis states that distributive justice increases worker’s affective commitment. The second hypothesis stipulates that procedural justice increases worker’s affective commitment. The last hypothesis states that distributive justice has a stronger influence on worker’s affective commitment than procedural justice. In order to test our hypotheses, we used data from an electronic-questionnaire. This questionnaire was addressed to all new hires of a global company in the ITC sector based in Montreal. Employees were surveyed at three separate occasions. The findings of this study confirm one of the research hypotheses. Indeed, results show that distributive justice increases worker’s affective commitment. Results also demonstrate that there is no statistically significant relationship between procedural justice and affective commitment. Only distributive justice has an effect on workers’ affective commitment. Finally, results show the existence of a significant and positive relationship between three control variables and affective commitment. These are: 1- Supervised work experience, 2- Perceived organizational support and 3-Intrinsic satisfaction.

Univ., Diss.--Bochum, 2004.

Thesis (MA)--University of Stellenbosch, 2005. / 103 Leaves printed on single pages, preliminary pages i- viii and numbered pages 1-132. Includes bibliography, list of tables and figures. Digitized at 600 dpi grayscale to pdf format (OCR), using a Bizhub 250 Konica Minolta Scanner. / ENGLISH ABSTRACT: The research explored the role of interpersonal justice perceptions in an organisation undergoing change. Interpersonal justice was operationalised by dividing it into two components namely, social sensitivity and informational justice. The study falls within the qualitative and quantitative paradigm. The research was conducted at a South African financial institution undergoing change due to a merger and acquisition, and comprised of in-depth interviews as well as an exploratory survey. The sample consisted of 159 employees. The results confirm those of previous research studies regarding the relationship between interpersonal justice and job satisfaction. The results also showed that a difference in the interpersonal justice perceptions of employees at different job grades exists. Interpersonal justice perceptions are likely when employees believe that they personally are treated fairly and are being adequately informed of the changes in their organisation. This is of utmost importance if one is to create a just and efficient workforce during organisational change processes. / AFRIKAANSE OPSOMMING: Die navorsing het die rol van interpersoonlike geregtigheid persepsies in 'n organisasie wat verandering ondergaan ondersoek. Interpersoonlike geregtigheid was geoperasioneel deur dit te verdeel in twee komponente naamlik, sosiale sensitiwiteit en inligtings geregtigheid. Die studie val onder die kwalitatiewe en kwantitatiewe paradigma. Die navorsing was onderneem by 'n Suid-Afrikaanse finansiele instelling wat deur organisatoriese verandering gegaan het as gevolg van 'n samesmelting. Die navorsing het bestaan uit in diepte onderhoude asook 'n ondersoek opmeetinstrument. Die steekproef het bestaan uit 159 werknemers. Die resultate van die studie ondersteun die van vorige navorsing wat betref die verhouding tussen interpersoonlike geregtigheid en werkstevredenheid. Die resultate het ook getoon dat 'n verskil in die interpersoonlike geregtigheid persepsies van werknemers op verskillende posvlakke bestaan. Interpersoonlike geregtigheid persepsies is moontlik wanneer werknemers glo dat hulle met respek en regverdigheid behandel word. Werknemers moet ook genoegsaam ingelig word van die veranderinge in die organisasie om persepsies van interpersoonlike geregtigheid te ondervind. Dit is van uiterste belang gedurende organisatoriese veranderinge om 'n doeltreffende mannekrag waar geregtigheid geld te skep.

Thesis (MA)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: Southern African organisations have to survive In an increasingly competitive and globalised market. Southern African organisations are characterised through low productivity levels, low levels of trust between employers and employees, low levels of organisational commitment and effectiveness. Solutions must be found in order to overcome these problems and to prevent them in the future. This study might offer such a solution. The primary goal of this study was to establish whether there is a relationship between transformational and transactional leadership and interpersonal trust, and whether this relationship is influenced through organisational justice (in terms of procedural, interactional and distributive justice). The basis of this study was to establish whether procedural justice had a mediating effect on the relationship between transformational leadership and trust, and whether distributive justice had a mediating effect on the relationship between transactional leadership and trust. Another goal of this study was to establish whether there was a direct relationship between transformational leadership and trust. This study was based on a model of Pillai, Schriesheim and Williams (1999) who tested these relationships in the USA. Their results gave rise to replicating this study in Southern Africa. A literature study of transformational and transactional leadership, organisational justice (in terms of procedural, interactional, and distributive justice) and trust was conducted. The relationship between these constructs has also been analysed in the literature study. A questionnaire consisting of four sections was compiled in accordance with the literature study. These questionnaires were distributed to a Namibian bank. Twelve branches took part in this research. The sample comprised 281 persons, each of whom had to complete the questionnaire. Section A of the questionnaire was designed to give an indication of the demographic variables of the participants. Section B measured transformational and transactional leadership. This section was based on Bass and Avolio's multifactor leadership questionnaire (MLQ). Section C was compiled in accordance with Moorman's study of organisational justice. This section measured procedural, interactional and distributive justice. The last section, Section D, measured trust and was based on Bews's questionnaire of trust. The statistical analysis was conducted in two phases. In phase one, the confirmatory factor analysis on the original theoretical model did not produce adequate goodness-of-fit statistics. The structural model did not converge on LISREL in the first phase. Subsequently, alternative solutions had to be found and a second phase of statistical analysis was undertaken. In this phase, the various leadership dimensions were separated to test their individual effects in the model. Initially, principal component analyses using Varimax rotation and item analyses were performed on the data set using SPSS. Some items had to be removed as a result of the dimensionality and item analyses. Thereafter confirmatory factor analysis was conducted on the reduced data set, using LISREL. The results indicated satisfactory factor loadings on the measurement models. Good fit was also revealed for the measurement models. Consequently, the structural model was tested on LISREL. The results provided reasonable goodness-of-fit statistics, but some hypotheses failed to be corroborated in this study. New insights have also been gained through the results. Conclusions were drawn from the results obtained and recommendations are made for future research. / AFRIKAANSE OPSOMMING: Suider-Afrikaanse ondernemings moet in 'n toenemend kompeterende en internasionale besigheidswêreld probeer oorleef. Suider-Afrikaanse ondernemings word egter gekenmerk deur lae produktiwiteitsvlakke, 'n groot mate van wantroue tussen werknemers en werkgewers, lae vlakke van organisatoriese betrokkenheid en effektiwiteit. Oplossings moet gevind word om hierdie probleme te oorkom en in die toekoms te voorkom. Hierdie studie lewer moontlik 'n oplossing. Die primêre doel van hierdie studie IS om te bepaal of daar 'n verwantskap tussen transformasionele en transaksionele leierskap en vertroue bestaan, en of hierdie verwantskap deur persepsies van billikheid beïnvloed word. Die grondslag van dié studie was om vas te stelof prosessuele (procedural) billikheid 'n bemiddelende invloed op die verband tussen transformasionele leierskap en vertroue uitoefen, en of distributiewe billikheid 'n bemiddelende invloed uitoefen op die verhouding tussen transaksionele leierskap en vertroue. Verder is daar ook gekyk of daar 'n direkte verband tussen transformasionele leierskap en vertroue bestaan. Hierdie studie is gegrond op Pillai, Schriesheim en Williams (1999) se model, wat die verband tussen hierdie konstrukte in die VSA getoets het. Hulle resultate het aanleiding tot die herhaling van hierdie studie in Suider-Afrika gegee. 'n Literatuurstudie oor transformasionele en transaksionele leierskap, organisatoriese billikheid (in terme van prosessuele, interaktiewe en distributiewe billikheid) en vertroue is uitgevoer. Die verband tussen hierdie konstrukte is ook in die literatuurstudie ontleed. 'n Vraelys is na aanleiding van die literatuurstudie opgestel en in 'n Namibiese Bank versprei. Twaalf banktakke het aan hierdie studie deelgeneem. Die steekproef het uit 281 persone bestaan wat elkeen 'n vraelys moes voltooi. Afdeling A van die vraelys was ontwerp om 'n aanduiding van die demografiese veranderlikes van die deelnemers te verkry. Afdeling B het transformasionele en transaksionele leierskap gemeet en was op Bass en Avolio se leierskapsvraelys gebaseer. Afdeling C is opgestel na aanleiding van Moorman se studie oor billikheid in orgarnsasies. Hierdie deel het prosessuele, interaktiewe en distributiewe billikheid gemeet. Die laaste afdeling, afdeling D, het interpersoonlike vertroue gemeet en is gebaseer op Bews se vertrouevraelys. Die statistiese analise is in twee fases uitgevoer. In die eerste fase is die oorspronklike teoretiese modelop LISREL getoets. Die bevestigende faktoranalises van die latente veranderlikes het nie goeie passingstatistieke getoon nie. Die strukturele model het ook nie gekonvergeer nie. As gevolg hiervan moes alternatiewe oplossings gevind word en 'n tweede fase van statistiese anal ise is toegepas. Die leierskapsoriëntasies is opgedeel In hulle onderskeie dimensies. Daaropvolgend is eers dimensieanalise met die hulp van hootkomponentontleding en itemontleding gedoen. Verskeie items moes op grond van hierdie analises verwyder word. Op die verkorte datastel is daar weer 'n bevestigende faktoranalises met behulp van LISREL gedoen. Die passingstatistieke het hier aanvaarbare resultate opgelewer. Vervolgens is die nuwe strukturele model met behulp van LISREL getoets. Die resultate het redelike passingstatistieke gelewer, maar daar kon nie steun vir alle hipoteses gevind word nie. Nuwe insigte is deur die resultate verwerf. Op grond van die resultate is daar tot bepaalde gevolgtrekkings gekom en daar word aanbevelings vir verdere navorsing gemaak.

Thesis (MComm)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: This study arose from a high need to determine the factors contributing to leader effectiveness in South African organisations by identifying the determinants thereof. The purpose of the study furthermore was to identify the determinants of unethical and counterproductive behaviours in the workplace. There is a belief that leaders should set aside ethical standards to succeed in the rough-and-tumble world of business. In contrast, evidence has revealed that ethical leaders can frequently be seen as more effective in organisations. Since the purpose of this study was to examine factors contributing to perceived leader effectiveness within South African organisations, the relationship between perceived effective leadership, ethical climate, organisational justice, ethical leadership and core ethical values was investigated. The aim was to provide further theoretical and empirical evidence that effective ethical leadership can be realised through instilling an ethical organisational climate in which integrity, altruism and fairness are exhibited and encouraged. A theoretical model was developed to explain the structural relationships between the latent variables and effective leadership within organisations. Substantive hypotheses were formulated in order to determine the validity of the propositions made in the literature review, with the objective of testing the proposed ethical climate structural model. The sample was selected from of employees of a large retail company mainly situated in the Western Cape but with branches all over South Africa and in the rest of Africa. The selection consisted of 224 first-line and middle management employees. Each of the respondents completed the Leader Effectiveness Questionnaire (LEQ), the Ethical Climate Scale (ECS), the Justice Scale, the Leadership of Ethics Scale (LES), the Revised Behavioural Integrity Scale (BIS-R) and Langley’s Value Scale. The hypotheses and the structural model were empirically tested using various statistical methods. Reliability analysis was completed on all the measurement scales and satisfactory reliability was found. The content and structure of the measured constructs were examined by means of confirmatory factor analysis and the results indicated that good fit was achieved for all the refined measurement models. Structural Equation Modelling (SEM) was subsequently used to determine the extent to which the conceptual model fitted the data obtained from the sample and to test the relationships between the constructs. The results revealed that integrity and altruism have a direct and positive influence on ethical leadership. Support furthermore was found for the influence of ethical climate on leader effectiveness. The results however indicated that support could not be found for the relationship between organisational justice and leader effectiveness. Conversely, it was found that ethical leadership has a direct and positive influence on leader effectiveness. In addition, organisational justice also exhibited a positive influence on ethical climate. On the other hand, ethical leadership did not have a positive influence on ethical climate. Finally, support was found for the influence of ethical leadership on organisational justice. Final conclusions were drawn from the results obtained and recommendations for future research are made. / AFRIKAANSE OPSOMMING: Hierdie studie het ontstaan uit ‘n dringende behoefte om die faktore wat bydra tot leier-doeltreffendheid in Suid-Afrikaanse organisasies te bepaal, deur die determinante daarvan te identifiseer. Verder was die doel van die studie om die determinante van onetiese en teenproduktiewe gedrag in die werkplek te identifiseer. Daar is ʼn bewering dat leiers hul etiese standaarde eenkant toe moet skuif om in die hedendaagse besigheidswêreld suksesvol te wees. In teendeel is dit egter bewys dat etiese leiers in organisasies dikwels as meer effektief beskou kan word. Met die doel van hierdie studie om die faktore te bestudeer wat bydra tot waargenome leier doeltreffendheid in Suid-Afrikaanse organisasies, is die verwantskap tussen waargenome leier doeltreffendheid, etiese klimaat, organisatoriese geregtigheid, etiese leierskap en kern etiese waardes in hierdie studie ondersoek. Die studie het gepoog om addisionele teoretiese en empiriese bewyse te lewer dat etiese leiers die persepsie van doeltreffende leierskap indirek kan beïnvloed deur die skep van ‘n etiese organisasieklimaat waarin integriteit, altruisme en billikheid ten toon gestel en bevorder word. ‘n Teoretiese model is ontwikkel om die strukturele verwantskappe tussen die latente veranderlikes en doeltreffende leierskap in organisasies te verklaar. Substantiewe hypotheses is geformuleer om sodoende die geldigheid van die voorspellings uit die literatuurstudie te bepaal. Die doel hiervan was om die voorgestelde etiese klimaat strukturele model te toets. Die steekproef het bestaan uit werknemers van ‘n groot kleinhandel maatskappy wat hoofsaaklik in die Wes-Kaap geleë is, maar takke regoor Suid-Afrika en in die res van Afrika het. Die steekproef is saamgestel uit 224 eerste-vlak en middel-bestuur werknemers. Elke respondent het die Leader Effectiveness Questionnaire (LEQ), die Ethical Climate Scale (ECS), die Organisational Justice Scale, die Leader of Ethics Scale (LES), die Revised Behavioural Integrity Survey (BIS-R) en die Altruism Scale ingevul. Die hipoteses en die strukturele model is empiries getoets met behulp van verskeie statistiese metodes. Betroubaarheidanalise is op al die metingskale uitgevoer en bevredigende betroubaarheid is gevind. Die inhoud en struktuur van die gemete konstrukte is deur middel van bevestigende faktor-ontledings ondersoek en die resultate het aangedui dat integriteit en altruisme ‘n direkte en positiewe invloed op etiese leierskap het. Ondersteuning is ook gevind vir die invloed van etiese klimaat op leier doeltreffendheid. Die resultate het egter aangedui dat ondersteuning nie vir die verband tussen organisatoriese geregtigheid en leier doeltreffendheid nie gevind kon word. Daarteenoor is daar gevind dat etiese leierskap ‘n direkte en positiewe invloed op leier doeltreffendheid het. Boonop het organisatoriese geregtigheid ook ‘n positiewe invloed op etiese klimaat getoon. Daarteenoor het etiese leierskap nie ‘n positiewe invloed op etiese klimaat gehad nie. Laastens is ondersteuning gevind vir die invloed wat etiese leierskap op organisatoriese geregtigheid het. Finale gevolgtrekkings is afgelei van die resultate wat verkry is en aanbevelings is vir toekomstige navorsing gemaak.

Cette thèse est consacrée à analyser et expliquer les effets que peuvent avoir, d’une part, la justice organisationnelle, la reconnaissance et la confiance au travail sur la relation entre les perceptions discriminatoires et le stress au travail. Et d’autre part, l’effet que peut avoir la valorisation organisationnelle sur la même relation. L’analyse de ces effets a été effectuée sur un échantillon de 208 répondants tunisiens et français.Cette recherche a mis en évidence un ensemble de résultats à la fois sur le plan théorique, méthodologique et managérial. Ces résultats ont permis de vérifier qu’il existe un triple effet interactif entre justice organisationnelle, reconnaissance et confiance au travail. Cet ensemble, qui constitue le concept de valorisation organisationnelle, joue un rôle médiateur essentiel dans la relation entre les perceptions discriminatoires et le stress au travail.Mots-clés : justice organisationnelle, perceptions discriminatoires, reconnaissance, confiance au travail, valorisation organisationnelle, stress au travail. / This thesis is devoted to analyse and to explain the effects that can have, on one hand, organizational justice, recognition and trust in the work on the relationship between discriminatory perceptions and work stress. On the other hand, the effects that organisational valuation can have on the same relationship. These effects were analysed using a sample of 208 respondents Tunisians and French.This research highlighted a set of results at the same time on theoretical, methodological and managerial points of view. These results allowed to verify that there is a triple interactive effect between organisational justice, recognition and trust in the work, which constitute the organizational valuation. The latter plays an essential mediating role in the relationship between discriminatory perceptions and work stress.Key words : organizational justice, discriminatory perceptions, recognition, trust in the work, organizational valuation, work stress.

Made available in DSpace on 2016-03-15T19:31:16Z (GMT). No. of bitstreams: 1 Jamille Barbosa Cavalcanti Pereira.pdf: 2221195 bytes, checksum: 12063b6f867ba976cfd1da54ba1c6c9a (MD5) Previous issue date: 2008-09-04 / Fundo Mackenzie de Pesquisa / The level of inclusion and access to diversity as work force have evidently been increasing in several parts of the world, including Brazil. It is not much known, however, the conception, perception and people s attitudes towards diversities practices. Understanding this phenomenon can be useful for the development of management organizational models. The objective of this study was to analyze the relation between the dimensions of justice perception and people s attitudes towards diversity under the moderation of individualism and collective cultural values. It was considered the following diversity dimensions: race, gender and disabled people. Exploratory researches were carried out according to qualitative and quantitative methods with subjects belonging to two companies: one having formal practices of diversity and the other one with informal practices. Qualitative data were obtained from interviews with two women, two black people, two disabled people and two white men and content analysis was used. Among the relevant results, rejection to diversity practices based on reverse discrimination and stigma was noticed. Quantitative data were obtained in sample of 412 people coming from 18 Brazilian cities, which represented five regions of the country. The data were treated by statistical, descriptive, inferential and multivariate techniques. Two instruments were created and validated with four dimensions of attitude towards diversity (social justice, income earning, reverse discrimination and stigma) and also five dimensions of justice perception towards diversity practices (diversity importance, dissolution of differences, disabled people s value, equity and strategy). After the regression analysis of these dimensions, what was more explained by the study was rejection attitudes to diversity practices based on reverse discrimination as well acceptance attitudes to these practices based on the beneficiaries income earning. On the other hand, moderation of values in the relation among these variable has not been confirmed. / O nível de inclusão e acesso da diversidade como força de trabalho vem ganhando evidência em várias partes do mundo, inclusive no Brasil. Pouco se sabe, porém, qual a concepção, a percepção e as atitudes dos indivíduos diante das práticas de diversidade. A compreensão desse fenômeno pode ser útil para o desenvolvimento de modelos organizacionais de gestão. Este estudo teve por objetivo analisar a relação entre as dimensões de percepções de justiça e as atitudes dos indivíduos diante da diversidade sob a moderação dos valores culturais do individualismo e do coletivismo. As dimensões de diversidade consideradas foram as de: raça, gênero e de pessoas portadoras de deficiência. Pesquisas de caráter exploratório foram realizadas sob os métodos qualitativo e quantitativo com sujeitos pertencentes a duas empresas: uma com práticas formais e a outra com práticas informas de diversidade. Os dados qualitativos foram obtidos por meio de entrevistas realizadas com duas mulheres, duas pessoas negras, duas pessoas com deficiência e dois homens brancos e tratados por meio da análise de conteúdo. Entre os resultados relevantes, percebeu-se a rejeição a práticas de diversidade com base na discriminação reversa e no estigma. Os dados quantitativos foram obtidos em amostra de 412 indivíduos provenientes de 18 cidades brasileiras que representaram cinco regiões do país. Os dados foram tratados por técnicas estatísticas descritivas, inferenciais e multivariadas. Dois instrumentos foram criados e validados com quatro dimensões de atitudes diante da diversidade (justiça social, obtenção de ganhos, discriminação reversa e estigma) e cinco dimensões de percepção de justiça diante de práticas de diversidade (valorização da diversidade, dissolução das diferenças, valorização das pessoas com deficiência, equidade e estratégia). Após a análise de regressão sobre essas dimensões, o que o estudo mais explicou foram as atitudes de rejeição a práticas de diversidade com base na discriminação reversa e as atitudes de aceitação às mesmas com base na obtenção de ganhos por parte dos que são por elas beneficiados. A moderação dos valores na relação entre essas variáveis, por sua vez, não foi confirmada.

Submitted by Joel de Lima Pereira Castro Junior (joelpcastro@uol.com.br) on 2016-09-28T14:43:10Z No. of bitstreams: 1 Alessandra Bellas.pdf: 2237445 bytes, checksum: 0fcd4bfdc85441595e5f2cc7ee5ef123 (MD5) / Approved for entry into archive by Biblioteca de Administração e Ciências Contábeis (bac@ndc.uff.br) on 2016-09-30T16:04:48Z (GMT) No. of bitstreams: 1 Alessandra Bellas.pdf: 2237445 bytes, checksum: 0fcd4bfdc85441595e5f2cc7ee5ef123 (MD5) / Made available in DSpace on 2016-09-30T16:04:48Z (GMT). No. of bitstreams: 1 Alessandra Bellas.pdf: 2237445 bytes, checksum: 0fcd4bfdc85441595e5f2cc7ee5ef123 (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / Esta dissertação objetiva verificar as relações existentes entre as percepções de justiça organizacional, especificamente da justiça distributiva, justiça processual e justiça interacional, e as estratégias defensivas utilizadas por funcionários de Instituições bancárias públicas e privadas nos Municípios de Niterói e do Rio de Janeiro. Quanto aos procedimentos metodológicos, a pesquisa teve uma abordagem quanti-qualitativa, de cunho explicativo, descritivo e exploratório, caracterizado pela survey. Os métodos de amostragem foram não probabilísticos, sendo utilizados a amostragem por julgamento e amostragem “bola de neve”. A amostra foi composta por 127 trabalhadores de instituições bancárias públicas e privadas, localizadas nos Municípios de Niterói e Rio de Janeiro, que responderam ao formulário de pesquisa com a escala de percepção de justiça organizacional (EPJO), e destes, sete sujeitos, selecionados a partir da análise de cluster, participantes da entrevista semiestruturada que abordou sobre a justiça organizacional e as estratégias defensivas. Os dados do formulário foram tratados por um conjunto de procedimentos estatísticos, contendo estatística descritiva e análise multivariada de dados com as técnicas de análise fatorial, regressão linear múltipla e análise de cluster. As respostas das entrevistas foram interpretadas com base na Análise de Conteúdo, cuja técnica específica foi a análise categorial. Os principais resultados foram: a percepção de uma justiça organizacional mediana (3,07) nas instituições bancárias, com diferença estatisticamente significativa para a dimensão da justiça procedimental entre público e privado; a confirmação do modelo tridimensional para a justiça organizacional; a validação da justiça organizacional como um fator de segunda ordem; a validação das dimensões da justiça distributiva, justiça procedimental e justiça interacional como escalas múltiplas; o modelo de regressão da justiça organizacional, formado pelas variáveis “gênero”, “tipo de controle”, “tempo de trabalho na empresa” e “escolaridade”, com uma preditibilidade de 4,6% da variância total; a estrutura de parcionamento apontando que um maior número de funcionários das instituições bancárias possui uma percepção menos positiva da justiça organizacional, em detrimento do quantitativo que a percebe como mais justa; as estratégias defensivas, como por exemplo, adequação profissional para bater metas, ligação para os amigos; desligamento do trabalho e transferência de área; e as categorias das estratégias defensivas mais frequentes na comparação entre público e privado, sendo, no setor privado o uso da defesa explorada, fundamentada na negação e no serviço público, a defesa protetora com base na racionalização. Por fim, pode-se afirmar que a maior problemática das organizações bancárias está relacionada à dimensão distributiva, seguida da procedimental e da interacional, e que há indícios de uma relação passível de interpretação entre as dimensões da justiça organizacional e os tipos de estratégias defensivas e suas categorias utilizadas pelos funcionários de instituições bancárias públicas e privadas. / This dissertation aims at verifying the relationships between organizational justice perceptions, specifically of distributive justice, procedural justice and interactional justice, and the defensive strategies used by employees of public and private banking institutions in the cities of Niterói and Rio de Janeiro. The methodology used has a quantitative and qualitative approach, is explanatory, descriptive and exploratory, characterized by the survey. The sampling methods were not probabilistic, trial and "snowball" sampling were used. The sample consisted of 127 employees of public and private bank institutions, located in the cities of Niteroi and Rio de Janeiro, who answered the survey form with the organizational justice perception scale (EPJO), and from these, seven subjects were selected using cluster analysis to participate in a semi-structured interview about organizational justice and defense strategies. Form data was treated by a set of statistical procedures, containing descriptive statistics and multivariate data analysis using factor analysis, multiple and linear regression and cluster analysis. The answers from the interviews were interpreted using Content analysis, more specifically the Categorical analysis technique. The main results were: the perception of a median organizational justice (3.07) in banking institutions, with a statistically significant difference in the extent of procedural fairness between public and private; the confirmation of the three-dimensional model for organizational justice; the validation of organizational justice as a factor of second order; validation of the dimensions of distributive justice, procedural justice, and interactional justice as multiple scales; the regression model of organizational justice, formed by the variables "gender", "type of control", "working time in the company" and "education" with a predictability of 4.6% of the total variance; the partitioning structure in the cluster analysis pointing to a greater number of employees of banking institutions having a less positive perception of organizational justice, at the expense of the majority, who realize it as fairer; defensive strategies, such as professional suiting to achieve goals, calling a friend; disconnection from work and area transfer; and the most common defensive strategies categories when comparing public and private institutions, being, the use of explored defense based on denial and the protective defense based on rationalization, the most common strategies at private and public institutions respectively. Finally, it can be said that the biggest problem of banking organizations is related to the distributive dimension, followed by procedural and interactional, and there is evidence of a relationship, open to interpretation, between the dimensions of organizational justice and the types of defensive strategies and their categories used by the staff of public and private banking institutions.