The objective of this Bachelor’s thesis is to investigate how the public library in Luleå has set about implementing an alternative classification system for its children's books section and to explore why this was done. We wanted to investigate both how they have adapted the new system to the children's own way of seeking information and the library personnel's experience of using the new shelving system. We have done seven interviews to answer these questions and our choice of literature is intended to put the process of change into a wider context. The answers show that the library was dissatisfied with the former system and have instead expressed a desire to shift the focus of their classification system to their users. A significant factor behind the change was that they wanted to make children the basis of the new system. Here, they have instigated a change to the whole children's section and this new system is founded upon children's behaviour with regard to searching for information. The broad subject groupings have been given names that the children themselves use when they ask for books and, in order to facilitate the actual finding of the books on the shelves, the books have easily-recognisable symbols on the spine. According to our research, the staff in Luleå has found that both the users and they themselves are pleased with the new system, although an official evaluation has yet to be undertaken. We conclude that the advantages of the alternative systems outweigh the disadvantages. / Uppsatsnivå: C

The aim for this bachelor thesis is to examine how school librarians assist first to sixth grade elementary students with their information seeking in a digital environment. The study also focuses on the need for suitable digital tools to aid the students in their information seeking using a digital system or the internet. To reach the purposes two research questions was designed: What assist are the school librarians providing to the students? What problems can be identified with the student’s information seeking when using the internet? In order to understand how school librarians assisting the students with their information seeking process, semi-structured interviews was conducted with five school librarians from five different schools. Their response was then analyzed using qualitative content analysis. Carol Kuhlthaus Zones of intervention and ISP model worked as the framework for the analysis. It became clear that the support from the school librarians engaged the students with their information seeking. Also, school librarian’s support isn’t only about showing or handing them useful sources, it is also of importance to locate the sources within the library, particularly on the internet. Such work included exploring steps where the school librarian acted as guide for the students. Furthermore, student’s digital information seeking skills was not to be assumed only because they have skills and knowledge using the internet in everyday life, outside the school.

Denna studie har syftat till att nå ökad kunskap om hur myndigheter kan utveckla sin kriskommunikation med barn i åldern 12-13 år, utifrån ett barnrättsperspektiv. Webbplatsen Lilla Krisinfo har utgjort ett exempel för studien. Studiens teoretiska perspektiv har bestått av inkodning- och avkodningsmodellen, användning- och gratifikationsteorin, förväntning-bekräftelseteorin samt retorik, vilka har sammanförts i en egen teoretisk modell. Metoderna som användes var retorisk analys av webbplatsen och fokusgruppsintervjuer med barn. Genom att undersöka barns informationsbehov och informationssökningsstrategier gällande kriser samt deras uppfattning av Lilla Krisinfos webbplats har studien kunnat nå ökad kunskap för att besvara syftet. De huvudsakliga resultaten innefattar att myndigheter bör betona krisers relevans för barn, skapa trygghet men samtidigt inte undanhålla information, anpassa sitt språk efter olika nivåer och sträva efter att vara och upplevas trovärdiga. / This study has aimed to reach further knowledge about how authorities can develop their crisis communication with children aged 12-13, based on a children's rights perspective. The website Lilla Krisinfo has been an example for the study. The study's theoretical perspective has consisted of the encoding and decoding model, the uses and gratification theory, the expectation-confirmation theory and rhetoric, which were brought together in a theoretical model. The methods used were rhetorical analysis of the website and focus group interviews with children. By investigating children's needs of information and strategies for searching information regarding crises as well as their perception of Lilla Krisinfo's website, the study has been able to achieve further knowledge to answer to the study’s purpose. The main results include that authorities should accentuate the relevance of a crisis for children, create a feeling of security but at the same time not withhold information, adapt the language to different levels and strive to be perceived as credible.