Global ETD Search

21	企業電子商務平台流程創新方法研究-以某資產管理公司為例 / A Methodology for Business Process Innovation on E-commerce Platform 陳美杏, Chen, Mei Shing Unknown Date (has links) 網際網路的發展及行動裝置的普及已將電子商務的發展帶往新的競爭環境，傳統企業除須體認技術不斷創新對企業發展的重要性外，舊有的服務必須透過加入更多的附加價值才能夠增加企業的競爭能力，隨著這股電子商務創新風潮演變並延燒到全球，不論是金融業、實體零售業，皆受到這股電子商務創新風潮的影響，而這股創新的風潮甚至可能導致產業革命。企業若要維持市場競爭能力，除了要盡量降低營運成本，提高生產與管理的效率外，還要能夠滿足客戶各種需求，並應隨時檢視傳統營運流程，充份利用科技技術與生產及服務流程整合，來維持企業管理及服務的優勢，然而，電子商務雖有效簡化企業的作業成本，但跨界整合的趨勢卻也對企業發展帶來新的挑戰，因此企業如何透過一套實用的方法來發展或改善及其電子商務流程，並藉由其獨特創新的服務來加強企業的競爭優勢，更是企業當今面臨的重要議題。然而當今學術界對於流程管理以及電子商務的研究相當多，但把流程管理應用在電子商務流程創新的研究卻相對較少，故本研究探討有關電子商務理論、企業流程管理、企業流程再造、企業流程創新、企業系統規劃、服務品質、關鍵時刻等相關文獻做為基礎，由客戶需求及服務滿意度的觀點，藉由分析及整理相關流程改善的成功關鍵因素，建構一套電子商務流程創新的方法論，以個案來進行行動研究，依據這套方法論的步驟，發掘個案電子商務流程的問題及其可改善的機會，同時藉由內部探討及借鏡外部標竿企業的創新案例，找出個案公司電子商務流程可能的創新機會，並透過理論基礎檢視本方法論的可行性後，證實透過本研究所建構之電子商務流程創新的方法論確實有其參考價值，提供目前正在發展電子商務或即將投入電子商務發展的企業，做為設計其獨特電子商務平台的參考。 / The increasing use of internet and the growing popularity of mobile devices have created a new competitive environment on the Electronic Commerce (EC) platform. Businesses must develop add-on values in services to strengthen the competitiveness. Under the inevitable trend of global EC, not only the retail industry but also financial industry has been highly affected. This Innovative wave may even lead to an industrial revolution. In order to keep the market competitiveness with EC, enterprises would need to shift focus from cost, productivity and operating efficiency to customer needs. Enterprises nowadays are facing the challenges of modifying existing processes and integrated technology to provide customers with most suitable and innovative services. The research objective is to develop a practical methodology to evaluate and redesign the e-business processes of a firm and enhance their competitive advantage. This study investigated concepts and methodologies in e-commerce, business process management, business process reengineering, business process innovation, business systems planning, service quality, and moment of truth. Based on the perspectives of customers’ needs and service satisfaction, the study analyzed and integrated critical success factors of process improvement and process innovation to construct a methodology for e-business process innovation. With an action research process this study tested the proposed methodology on EC processes in a financial institution and discovered e-business process issues and innovation opportunities. The proposed methodology was validated and the feasibility of the methodology was verified by theoretical considerations, and proved to have reference value for enterprises in developing unique innovations in e-business services. 電子商務企業流程管理企業流程再造企業流程創新企業系統規劃服務滿意 E-commerce Business process management Business process reengineering Business process innovation Business systems planning Service satisfaction
22	Applications of Digital Engineering Tenets to Naval Special Warfare Requirement(s) Definition David Novotney (15360427) 28 April 2023 (has links) <p> The world continues to advance at a hastening pace towards a technology enabled, digital-centric future. Legacy organizations, not born in the ‘digital age’ are examining methods to adapt through Digital Transformation (DT). The US Department of Defense (DoD) is one such organization. The DoD emerged their 2018 Digital Engineering Strategy intending on transforming the enterprise from one with ‘engineering process [that] are document-intensive and stove-piped, leading to extended cycle times with systems that are cumbersome to change and sustain’ to one that is ‘transforming its engineering practices to digital engineering, incorporating technological innovations into an integrated, digital, model-based approach’. </p> <p> The 2018 Strategy acknowledges that the integration of digital engineering will not be exclusive to the engineering communities of the DoD; rather, the integration will impact the ‘research, requirements, acquisition, test, cost, sustainment and intelligence communities’. While the Strategy is designed to explain the ‘what’ necessary to integrate digital engineering, the various DoD Services (and their subordinates) will need to develop the ‘how’ regarding implementation that is culturally appropriate to their commands.</p> <p> The study sought to examine ‘how’ implementation of digital engineering tenets may be appropriated to the existent culture of one US Special Operations Command subordinate at the Echelon III level (namely Naval Special Warfare Group – FOUR). The results of this study are intended to provide understanding and illuminate meaning behind those themes in Digital Engineering that Subject Matter Experts within Naval Special Warfare view as suitably adaptable to their processes. The intent is to provide themes with utility towards further efforts and research aimed at phasing Digital Transformation initiatives at Naval Special Warfare Group – FOUR.</p> Business systems in context Product Lifecycle Management Department of Defense Naval Special Warfare DoD Requirements Acquisitions Engineered to Order Digital Engineering Digital Transformation US Special Operations Command Culture USSOCOM NSW Naval Special Warfare Group - FOUR Sustainment PLM Organizational Change Organizational Change Management Digital Thread PLM Strategy Process Process Change Theme
23	Black Food Trucks Matter: A Qualitative Study Examining The (Mis)Representation, Underestimation, and Contribution of Black Entrepreneurs In The Food Truck Industry Ariel D Smith (14223191) 11 August 2023 (has links) <p>Food trucks have become increasingly popular over the last decade following the Great Recession of 2008. Scholars have begun to study the food truck phenomenon, its future projected trajectory, and even positioning it within social justice discourse along cultural lines; however, scholarship has yet to address the participation of Black entrepreneurs in the food truck industry.</p> <p><br></p> <p>The objective of this dissertation is to expand the perception of Black food entrepreneurs within the food truck industry by interrogating how Black food truck owners are misrepresented, under analyzed, and underestimated. Using a series of interdisciplinary qualitative methods including introspective analysis, thematic coding analysis, and case studies, I approach this objective by addressing three questions. First, I analyze movies and television to understand where Black-owned food trucks are represented in popular culture and how they are depicted. In doing so, we come to understand that Black business representation, specifically Black food truck representation consistently falls victim to negative stereotypes. These stereotypes can influence the extent to which Black food truck owners are taken seriously and seen as legitimate business leaders in their community. Second, I interview 16 Black food truck entrepreneurs to understand why the mobile food industry appealed to them and how it has become a platform for them to explore other opportunities. Finally, I review eight cities that have launched Black food truck festivals and parks within the last 6 years to gain an understanding of the collective power wielded by Black food truck owners and its impact Black communities. Moreover, this dissertation challenges the myth that collectivism does not exist among Black entrepreneurs and the Black community broadly.</p> Business systems in context Food and hospitality services Business and labour history Entrepreneurship Cinema studies Screen media Digital heritage Heritage and cultural conservation Heritage collections and interpretations Social and cultural anthropology Urban community development Sociology of inequalities Urban sociology and community studies Media studies Consumption and everyday life Cultural and creative industries Cultural studies of nation and region Culture, representation and identity Screen and media culture Food Truck food trucks Black owned Black owned food truck mobile food street food street food vending street food entrepreneurship Black food Black food truck studies food truck studies African American Studies African American foodways Black foodways Black food entrepreneurship Black movies Black television The Food Truck Scholar The Food Truck Scholar Podcast Black business Black businesses Barbershop 3 The Last OG The Chi Think Like a Man food truck festivals food truck park foodtruck Roi Choi The Great Food Truck Race Chef Chef movie Black representation Black men Black women Black men representation Black women representation critical race theory case study introspective analysis Black entrepreneurs African American entrepreneurs food truck industry mobile food vending Black food truck owner Black food truck entrepreneur food truck owner food truck operator food trucker Black food trucker African American food truck owner African American food trucker food truck podcast food truck show storytelling African American storytelling Black studies africana studies entrepreneurial storytelling food studies Black food studies African American food studies enterprise food truck enterprise Black food trucks matter Black businesses matter Buy Black Black dollars Black economics Black dollar soul food southern studies Black diaspora \

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