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The Road to a Nationwide Electronic Health Record System: Data Interoperability and Regulatory LandscapeHuang, Jiawei 01 January 2019 (has links)
This paper seeks to break down how a large scale Electronic Health Records system could improve quality of care and reduce monetary waste in the healthcare system. The paper further explores issues regarding regulations to data exchange and data interoperability. Due to the massive size of healthcare data, the exponential increase in the speed of data generation through innovative technologies, and the complexity of healthcare data types, the widespread of a large-scale EHR system has hit barriers. Much of the data available is unstructured or contained within a singular healthcare provider’s systems. To fully utilize all the data available, methods for making data interoperable and regulations for data exchange to protect and support patients must be made. Through angles addressing data exchange and interoperability, we seek to break down the constraints and issues that EHR systems still face and gain an understanding of the regulatory landscape.
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Exploring Strategies for Successful Implementation of Electronic Health RecordsWarren, Richard Alton 01 January 2017 (has links)
Adoption of electronic health records (EHR) systems in nonfederal acute care hospitals has increased, with adoption rates across the United States reaching as high as 94%. Of the 330 plus acute care hospital EHR implementations in Texas, only 31% have completed attestation to Stage 2 of the meaningful use (MU) criteria. The purpose of this multiple case study was to explore strategies that hospital chief information officers (CIOs) used for the successful implementation of EHR. The target population consists of 3 hospitals CIOs from a multi-county region in North Central Texas who successfully implemented EHRs meeting Stage 2 MU criteria. The conceptual framework, for this research, was the technology acceptance model theory. The data were collected through semistructured interviews, member checking, review of the literature on the topic, and publicly available documents on the respective hospital websites. Using methodological triangulation of the data, 4 themes emerged from data analysis: EHR implementation strategies, overcoming resistance to technology acceptance, strategic alignment, and patient wellbeing. Participants identified implementation teams and informatics teams as a primary strategy for obtaining user engagement, ownership, and establishing a culture of acceptance to the technological changes. The application of the findings may contribute to social change by identifying the strategies hospital CIOs used for successful implementation of EHRs. Successful EHR implementation might provide positive social change by improving the quality of patient care, patient safety, security of personal health information, lowering health care cost, and improvements in the overall health of the general population.
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Strategies for Developing and Implementing Information Technology Systems for EHRsRiddley, Priscilla 01 January 2018 (has links)
Some hospital leaders lack the technical expertise to implement electronic health records (EHRs) even though the healthcare industry has a government mandate. The purpose of this single case study was to explore strategies healthcare executives use to develop and implement information technology systems for processing EHRs. The target population consisted of healthcare leaders and managers successful in implementing EHR systems in a healthcare organization. Lewin's 3-step change theory was used as the conceptual framework for this study with data collected from observations (5), semistructured interviews (5), and organizational documents. Descriptive coding was used to identify 3 themes that emerged from observations, document analysis, recording and analyzing the interview transcripts of research participants. The themes included communication and management plan for EHR implementation, information technology EHR vendor selection, and EHR implementation technical support strategy. The findings benefit both the patients and clinicians with the potential to improve healthcare service delivery utilizing electronic technology for documenting physician visits. Study results may assist healthcare providers with identifying implementation strategies successful for EHR adoption and assisting with speeding the process. The research findings may contribute to social change through increasing patient access to treatment along with community engagement in using EHRs by information sharing to reduce healthcare cost.
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Organizational Complexity and Hospitals' Adoption of Electronic Medical Records for Closed-loop Medication Therapy ManagementAdu, Ebenezer Siaw 01 January 2017 (has links)
Over 700,000 adverse drug events (ADEs) result in emergency hospital visits annually, and many of these ADEs are preventable through the use of health information technology in hospitals. However, only 12.6% of U.S. hospitals have developed the capacity to adopt closed-loop electronic medical records (EMR). Organizational complexity may be a major factor influencing hospitals' adoption of closed-loop EMR. This quantitative study explored how organizational complexity influenced hospitals' adoption of closed-loop EMR. Diffusion of innovation theory was the foundation for this study. Logistic regression was used to establish possible relationships between organizational complexity and hospitals' adoption of EMR for closed-loop medication therapy management. Secondary data from Health Information and Management Systems Society were examined to explore the relationship between organization complexity and hospitals' adoption of EMR for closed-loop medication therapy. The research questions explored whether vendor selection strategy, structural complexity, and management structure influence hospitals' adoption of EMR for closed-loop medication therapy management. The results indicated that all three variables, vendor selection strategy, structural complexity, and management structure, are statistically significant predictors of hospitals' adoption of EMR for closed-loop medication therapy management. Results from this study may promote positive social change by enhancing hospitals' adoption of EMR for closed-loop medication therapy management, which may therefore help improve the quality, efficiency, and safety of health care delivery in U.S. hospitals.
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Erweiterung des Konzeptes einer Patientenakte nach § 291a SGB V um eine Schnittstelle für die medizinische Forschung / Enhancement of the concept of an electronic health record according to Article 291a SGB V with an interface for medical researchHelbing, Krister 11 January 2013 (has links)
Ein zentrales Thema der medizinischen Informatik ist der institutionsübergreifende Austausch von Patientendaten zwischen den Akteuren des Gesundheitswesens. Die Notwendigkeit einer einheitlichen nationalen Telematikinfrastruktur für einen institutions-übergreifenden Austausch wurde auch von der Politik anerkannt. Dementsprechend wurde 2003 mit dem Gesetz zur Modernisierung der gesetzlichen Krankenversicherung (GMG) der erste Grundstein gelegt. Eine der Anwendungen, die laut Gesetzgebung (§ 291a SGB V) über die Telematikinfrastruktur umgesetzt werden sollte, ist die sogenannte elektronische Patientenakte. Diese Anwendung sollte es dem Patienten ermöglichen, seine Versorgungsdaten in einer eigenen Dokumentation zu führen und mit den Systemen seiner Behandler elektronisch zu kommunizieren.
Bei der Gesetzgebung wurde der Fokus sehr eng gefasst, um aus Datenschutzgründen eine enge Zweckbindung der elektronischen Patientenakte sicher zu stellen. Wichtige Themen wie die Partizipation der Bürger und Patienten an der medizinischen Forschung wurden ausgeklammert. Werden die Prozesse der elektronischen Datenerfassung in der Versorgung und in der medizinisch-klinischen Forschung (z. B. den Universitätskliniken) betrachtet, so fällt auf, dass relevante Daten für die Versorgung und die Forschung häufig identisch sind. Da die Systeme von Forschung und Versorgung aber getrennt voneinander betrieben werden, kommt es zu Doppelerfassungen. Diese Doppelerfassungen sind für einen Anwender, der Daten in beide Systeme eintragen muss, schwer nachvollziehbar - auch die gewünschte Partizipation der Patienten an Forschungsvorhaben ist so kaum möglich.
Die grundlegende Idee dieser Arbeit ist es, eine Schnittstelle zwischen einer elektronischen Patientenakte und der medizinischen Forschung gemäß den Vorgaben der nationalen Telematikinfrastruktur zu konzipieren. Damit soll dem oben geschilderten Problem der Doppelerfassung von Patientendaten entgegengewirkt werden, indem mit Hilfe dieser Schnittstelle ein Austausch von Patientendaten über eine elektronische Patientenakte zwischen den Systemen der Versorgung und Forschung ermöglicht wird.
Zu diesem Zweck wurden zunächst die Systeme der Versorgung und der Forschung analysiert und ein Kommunikationsmodell sowie Datenschutzanforderungen für die Kommunikation zwischen einer elektronischen Patientenakte und den Systemen der Forschung formuliert. Auf Grundlage des Kommunikationsmodells und der Datenschutzanforderungen wurden sowohl eine Fach- als auch eine Sicherheitsarchitektur für die Schnittstelle zwischen einer elektronischen Patientenakte und den Systemen der Forschung beschrieben. Als Ergebnis konnte herausgestellt werden, dass die Anbindung der IT-Systeme der medizinischen Forschung über eine elektronische Patientenakte sicher und datenschutzkonform umgesetzt werden kann.
Abschließend wird der entstandene Ansatz mit bisherigen Lösungen zur Nutzung von Versorgungsdaten für die medizinische Forschung kritisch verglichen und die Stärken einer in der nationalen Telematikinfrastruktur integrierte Löschung gegenüber alleinstehenden Insellösungen hervorgehoben. Es wird herausgestellt, dass die grundlegenden Konzepte stehen, aber noch erheblicher Aufwand erbracht werden muss, um ein auf nationaler Ebene verfügbares System bereitzustellen. Vorschläge für die weiteren Arbeiten zu einem funktionierenden System sowie weitere Potentiale der Ergebnisse dieser Arbeit werden in einem Ausblick aufgezeigt.
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Extracting Clinical Findings from Swedish Health Record TextSkeppstedt, Maria January 2014 (has links)
Information contained in the free text of health records is useful for the immediate care of patients as well as for medical knowledge creation. Advances in clinical language processing have made it possible to automatically extract this information, but most research has, until recently, been conducted on clinical text written in English. In this thesis, however, information extraction from Swedish clinical corpora is explored, particularly focusing on the extraction of clinical findings. Unlike most previous studies, Clinical Finding was divided into the two more granular sub-categories Finding (symptom/result of a medical examination) and Disorder (condition with an underlying pathological process). For detecting clinical findings mentioned in Swedish health record text, a machine learning model, trained on a corpus of manually annotated text, achieved results in line with the obtained inter-annotator agreement figures. The machine learning approach clearly outperformed an approach based on vocabulary mapping, showing that Swedish medical vocabularies are not extensive enough for the purpose of high-quality information extraction from clinical text. A rule and cue vocabulary-based approach was, however, successful for negation and uncertainty classification of detected clinical findings. Methods for facilitating expansion of medical vocabulary resources are particularly important for Swedish and other languages with less extensive vocabulary resources. The possibility of using distributional semantics, in the form of Random indexing, for semi-automatic vocabulary expansion of medical vocabularies was, therefore, evaluated. Distributional semantics does not require that terms or abbreviations are explicitly defined in the text, and it is, thereby, a method suitable for clinical corpora. Random indexing was shown useful for extending vocabularies with medical terms, as well as for extracting medical synonyms and abbreviation dictionaries.
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A decision support system for telemedicine needs assessments in South AfricaTreurnicht, Maria Jacoba 03 1900 (has links)
Thesis (MScEng)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: The various applications of Information and Communication Technologies (ICTs) in healthcare are increasingly
effective to improve the cost-effectiveness and quality of healthcare service delivery. Telemedicine is such an
application, using ICTs to provide health services over a distance. Since 1997, the South African Department of
Health has invested large amounts of capital to implement telemedicine systems in South Africa.
Unfortunately, telemedicine programs have had little success since, leading to many workstations standing
dormant.
Telemedicine implementation decision making that is based on insufficient evidence is identified as one of the
underlying problems that cause telemedicine programs to fail. It is proposed that implementation decisions
should be based on quantifiable evidence regarding the potential benefits of telemedicine. A decision support
system is developed that can be used to quantify potential benefits and plan telemedicine implementation
programs accordingly.
The decision support system is modelled and demonstrated using data from the Eastern Cape public health
sector. The first phase of the system guides decision makers to identify potential telemedicine benefits as well
as data sources that can be used to measure these benefits. The system is scoped to focus on the application of
telemedicine to support patient referrals between hospitals. Data sources are considered accordingly, with
electronic health record (EHR) data proving to be a feasible primary source for needs assessments, however
limiting the benefits that can be quantified.
The analysis of the needs assessment is included in the second phase of the decision support system. Data are
extracted, transformed and loaded into a data warehouse from where it can be analysed. The system includes
three analysis steps to: map referral patterns, analyse potential benefits of telemedicine programs and
determine cost-effective telemedicine solutions by allocating equipment at different hospitals. Analysis
techniques used in the system include Pareto analysis, economic analysis, linear programming and the use of a
genetic algorithm.
It is proposed that the potential benefit results and equipment allocation algorithm be used to plan
telemedicine programs for continuous evaluation. The final phase of the system therefore guides decision
makers to use the results for implementation planning as well as evaluability assessments, for future
management and evaluation of telemedicine programs.
The decision support system is validated using patient referral data from the Western Cape public health
sector. The case study proved that the system is applicable to the real-world and could be a valuable tool for
decision makers to base telemedicine implementation planning on quantifiable evidence.
The limitation on size and quality of both the Eastern Cape and Western Cape data sets, caused that the full
potential of the system could not be demonstrated and validated. It is recommended that the quality standards
of EHR referral reports be improved, to ensure more accurate benefit results. Future work is recommended to
include qualitative needs assessments in the scope of the decision support system, hereby increasing the
amount of benefits to be assessed. Although it is expected that the developed system is capable to support
even better resolution decisions with more detailed data sets, the system developed in this study proved
already adequate for improved implementation decision making. This could lead to higher success rates of
telemedicine programs and ultimately better quality healthcare for all. / AFRIKAANSE OPSOMMING: Die verskillende toepassings van Informasie en Kommunikasie Tegnologie (IKT) in gesondheidsorg, speel ʼn rol in
toenemende doeltreffendheid om die koste-effektiwiteit en kwaliteit van gesondheidsorg dienslewering te
verbeter. Tele-geneeskunde is een van hierdie toepassings, wat IKT gebruik om gesondheidsdienste oor ʼn
afstand te kan voorsien. Die Suid-Afrikaanse Departement van Gesondheid belê sedert 1997, groot bedrae
kapitaal in die implementering van tele-geneeskunde stelsels, in Suid-Afrika. Ongelukkig het tele-geneeskunde
programme min sukses behaal sedertdien, wat veroorsaak dat vele werkstasies dormant is.
Die basering van implementeringsbesluite op onvoldoende getuienis, is geïdentifiseer as een van die
onderliggende probleme wat veroorsaak dat tele-geneeskunde programme misluk. Daar word voorgestel dat
implementeringsbesluite gebaseer moet word op kwantifiseerbare getuienis ten opsigte van die potensiële
voordele van telemedisyne. ʼn Besluitnemingsondersteuning stelsel is ontwikkel wat gebruik kan word om die
potensiële voordele te kwantifiseer en dienooreenkomstig implementering van tele-geneeskunde programme
te beplan.
Die stelsel is gemodelleer en gedemonstreer aan die hand van data uit die Oos-Kaap publieke
gesondheidsektor. Die eerste fase van die stelsel begelei besluitnemers om potensiële voordele van telegeneeskunde,
sowel as data-bronne wat gebruik kan word om hierdie voordele te meet, te identifiseer. Die
stelsel is beperk tot ʼn fokus op die ondersteuning wat tele-geneeskunde aan hospitaal pasiënt
verwysingstelsels, kan bied. Data bronne is dienooreenkomstig oorweeg: elektroniese mediese rekords (EMR)
word erken as ʼn gunstige primêre databron, maar veroorsaak egter beperkings op die aantal voordele wat
gekwantifiseer kan word.
Die behoeftebepaling word uitgevoer in die tweede fase van die besluitnemingsondersteuning stelsel. Data is
onttrek, getransformeer is en gelaai in 'n data stoor, vanwaar dit ontleed kan word. Die stelsel sluit drie analisestappe
in: verwysingspatroon analise, berekening van potensiële voordele vir tele-geneeskunde programme en
die bepaling van koste-effektiewe oplossings deur toekenning van toerusting by verskillende hospitale. Die
analise tegnieke wat in die stelsel gebruik word, sluit die volgende in: Pareto analise, ekonomiese analise,
lineêre programmering en 'n genetiese algoritme.
Die gebruik van potensiële voordeel resultate en die toerusting toekenning algoritme word voorgestel vir die
beplanning vir deurlopende evaluering in tele-geneeskunde programme. Die finale fase van die stelsel is
gestruktureer, om besluitnemers te begelei in die gebruik van analise resultate, vir implementering beplanning
sowel as evalueerbaarheid studies, wat sodoende deurlopende evaluering en bestuur van tele-geneeskunde
programme sal verbeter.Die besluitnemingsondersteuning stelsel is gevalideer deur pasiënt verwysings data
van die Wes-Kaap publieke gesondheidsektor, te gebruik. Die gevallestudie het bewys dat die stelsel toepaslik
is in die werklike wêreld en kan as ʼn waardevolle hulpmiddel vir besluitnemers dien om tele-geneeskunde
implementering beplanning op kwantifiseerbare bewyse te baseer.
Die beperkings op die grootte en gehalte van beide die Oos-Kaap en Wes-Kaap datastelle het veroorsaak dat
die stelsel nie tot sy volle reg gedemonstreer en gevalideer kon word nie. Verbeterings in kwaliteit standaarde
van EMR verwysing data word aanbeveel om meer akkurate resultate te bekom. Verdere studies wat die
byvoeg van kwalitatiewe meetings in die stelsel ondersoek, sal die omvang van potensiële voordele verbeter en
dus die algehele waarde van die stelsel verbeter. Alhoewel die ontwikkelde stelsel in staat is om beter resolusie
besluite te kan ondersteun met meer gedetailleerde data, is dit bewys dat die huidige stelsel reeds voldoende
is om besluitneming te verbeter. Beter besluitneming gevolglik lei tot hoër sukseskoerse van tele-geneeskunde
programme en uiteindelik verbeterde gehalte gesondheidsorg vir almal.
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Informação de pesquisa clínica e a interface com o aplicativo de gestão para hospitais universitários : desafios éticos e regulatóriosCaballero, Larissa Gussatschenko January 2018 (has links)
Introdução: A utilização das ferramentas e instrumentos da informática no processo do atendimento de pacientes auxilia os profissionais da saúde, pois facilita a coleta e armazenamento das informações, proporcionando qualidade no atendimento e criando condições de enfrentamento dos desafios do mundo globalizado. Nesse contexto, a utilização de dados de prontuário eletrônico de pacientes vinculados à pesquisa clínica em um hospital universitário público pode auxiliar no aprimoramento da assistência à saúde, assim como subsidia dados de pesquisas no âmbito da saúde. Objetivos: Identificar e avaliar os registros provenientes de pesquisas clínicas postos nos sistemas coorporativos do Hospital de Clínicas de Porto Alegre (HCPA), no período de 2014 a 2016. Método: A pesquisa utilizou abordagem quantitativa e qualitativa, de análise de conteúdo de referências e de dados provenientes da rede de informação clínica e assistencial através do cruzamento de informações do sistema integrado Aplicativo para Gestão de Hospitais Universitários (AGHU) e pelo Grupo de Pesquisa e Pós-Graduação (GPPG) do Hospital de Clínicas de Porto Alegre, no período entre janeiro de 2014 e dezembro de 2016. Resultados: Entre os projetos, 58,6% encaminharam relatórios de pesquisa, sendo que somente 23,8% possuem registro de participantes de pesquisa. No entanto, apenas 10,3% dentre todos os estudos que indicaram utilizar pacientes no seu protocolo de pesquisa tem concordância de registro entre o GPPG8 e o AGHU. Cerca de 25,6% do total de relatórios de pesquisa encaminhados apresentam informações quanto aos seus produtos de pesquisa. As pesquisas com patrocínio privado demonstraram encaminhar mais relatórios de atualização dos projetos, porém com menor índice na apresentação dos produtos científicos (1,4%). Considerações finais: Potenciais limitações no uso dos registros existentes no AGHU foram identificadas para decisões terapêuticas pela equipe assistencial de maneira geral, tendo em vista a aparente subnotificação de informações relativas ao andamento e desfecho dos estudos desenvolvidos. Entretanto, não foi possível analisar as causas dos registros possivelmente inadequados ou incompletos, sugerindo-se pesquisas específicas com a incorporação de questionários ou entrevistas individuais para permitir maior aprofundamento na temática. Produtos: A pesquisa identificou a necessidade de três produtos derivados do estudo: (1) material explicativo para os pesquisadores informando a necessidade do registro apropriado dos participantes no sistema coorporativo; (2) modelo de relatório de pesquisa para encerramento de projeto, disponibilizado pelo GPPG, em formato online para pesquisadores responsáveis pelo projeto de pesquisa; e (3) sugestão de melhoria das informações disponibilizadas pela aba “Projetos de Pesquisa” no prontuário online dos pacientes que estão vinculados a projetos de pesquisa, informando os potenciais resultados de pesquisas envolvidas com estes à área assistencial. / Introduction: Using informatics tools on the medical care process for patients helps health professionals, makes easier to collect and to storage information, as well as exchange this information among professionals and institutions, offering quality of care and creating conditions to face challenges in a globalized world. In this context, using electronic medical records data of patients enrolled on clinical trials in a public hospital may help improving health care, as well as provide research health data. Objectives: To identify and evaluate records from clinical trials registered on corporative systems from Hospital de Clinicas de Porto Alegre (HCPA), from 2014 to 2016. Method: The research used quantitative and qualitative approach, analyzing references content and data from the network for clinical data, crossing information from Aplicativo para Gestão de Hospitais Universitários (AGHU) and Grupo de Pesquisa e Pós-Graduação (GPPG) of HCPA, from 2014 and 2016. Results: Among the projects 58,6% forwarded research reports, but just 23,8% with record of research participants. However, only 10,3% of studies that report participants enrolled in study protocol matched records in GPPG8 and AGHU. About 25,6% of total research reports informed research products. Researches with private sponsor showed more update reports, but with lower presentations of scientific products (1,4%). Final considerations: Potential limitations on using existent records on AGHU were identified for therapeutic decisions by clinical team in general, with apparent underreporting of information relate to development and closure for studies developed. However was not possible to analyze causes for possibly inaccurate or incomplete records, suggesting specific research with individual questionnaires or interviews in order to allow deepening the understanding on the theme. Products: The research identify the need for three product from the study: (1) a explicative material to researchers, informing an appropriate participant’s registration on the corporative system; (2) a model of research report for project termination, available on GPPG, online, to lead researchers in research projects; and (3) improvement suggestion on information available by “research projects” tab on the online medical records for patients enroll in research projects, informing potential results associated to medical care area.
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Conjunto de dados mínimos de enfermagem para unidade de internação clínicaBrito, Nilza Martins Ravazoli January 2017 (has links)
Orientador: Rodrigo Jensen / Resumo: Introdução: O Conselho Federal de Enfermagem (COFEN), por meio da Resolução 358/2009, preconiza que a assistência de enfermagem deve ser sistematizada com a implementação do Processo de Enfermagem (PE). O PE direciona os julgamentos clínicos ao cuidado de enfermagem. Um dos desafios dos profissionais da enfermagem é o uso de um sistema de classificação na prática do cuidado, aliada a recursos tecnológicos disponibilizados pelos Registros Eletrônicos de Saúde (RES). Os RES estruturados a partir de um Conjunto de Dados Mínimos de Enfermagem (CDME) e sistemas de classificação de enfermagem podem contribuir à construção de Sistemas de Informação em Saúde de melhor qualidade. Objetivos: Construir um CDME para unidade de internação clínica. Métodos: Estudo metodológico desenvolvido em quatro etapas. Na primeira etapa, foi realizada a análise documental dos formulários e telas do sistema de informação, utilizados na unidade de clínica médica para registro de enfermagem, de um hospital público do interior do Estado de São Paulo. Na segunda etapa, foram realizadas oficinas com enfermeiros da unidade de clínica médica para determinar o conjunto de dados mínimos de enfermagem, relacionados aos elementos dos cuidados de enfermagem, elementos do paciente e elementos dos provedores de serviços, pertinentes à assistência de enfermagem, tendo como referenciais a classificação de diagnósticos de enfermagem NANDA Internacional (NANDA-I), a Classificação das Intervenções de Enfermagem (NIC) e a... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: Introduction: By means of Resolution 358/2009, the Brazilian Nursing Federal Council (COFEN) recommends that the nursing care should be systematized through the implementation of the Nursing Process (NP). The NP guides the clinical judgments needed in nursing care. One of the greatest challenges faced by nursing professionals in this process is the use of a classification system in the practice of care, together with technological resources provided by the Electronic Health Records (EHR). These EHR, when structured from a Nursing Minimum Data Set (NMDS) and from nursing classification systems, can contribute to the quality development of Health Information Systems. Objectives: To develop a NMDS for clinical hospitalization units. Methods: Methodological study performed in four stages. At the first stage a documentary evaluation of the screens and forms of the information system used at the clinical unit to register nursing data in a public hospital of the State of São Paulo was conducted. At the second stage, workshops were held with nurses from the medical unit to determine the NMDS related to the nursing care elements, patient elements and to the service providers elements involved in nursing care. It was used as referential the nursing diagnoses classification NANDA International (NANDA-I), the Nursing Intervention Classification (NIC) and the nursing theory Basic Human Needs (BHN). At the third stage, a cross-mapping was made between the nursing prescriptions from the ins... (Complete abstract click electronic access below) / Mestre
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Electronic Bedside Documentation and Nurse-Patient Communication: A DissertationGaudet, Cynthia 25 April 2014 (has links)
Nurses are often the first members of the health care team with whom patients interact. The initial impression of the nurses’ receptiveness to the patients’ needs influences the patients’ views of their overall care. Researchers have suggested that understanding communication between individuals can provide the human link, or social element, to the successful implementation and use of electronic health records, including documentation (Lanham, Leykum, & McDaniel, 2012). Zadvinskis, Chipps, and Yen (2014) identified that the helpful features of bedside documentation systems were offset by the mismatch between the system and nurse’s workflow. The purpose of this micro-ethnography study was to explore the culture of nurse-patient interaction associated with electronic documentation at the bedside. Data were collected through passive participant observation, audio-taping of the nurse-patient interactions, and informal and semi-structured interviews with the nurses. A total of twenty-six observations were conducted on three nursing units at an urban healthcare facility in New England. These three units were occupied by similar patient populations and all patients required cardiac monitoring. Three themes consistently emerged from qualitative data analysis: the nurses paused during verbal communication, the nurses played a game of tag between the patient and the computer, and the nurses performed automatic or machine-like actions. The participants described these themes in the informal and semi-structured interviews. The nurses’ actions were observed during passive participant observation, and the audio-taped interactions supported these themes. Understanding the adaptation of caregiving necessitated by bedside electronic documentation will have a positive impact on developing systems that interface seamlessly with the nurses’ workflow and encourage patients’ active participation in their care.
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