Using a 471-case nursing sample, the current study examined the direct and indirect relationships between workplace aggression (including physical and psychological) against nurses and their health and safety consequences. Specifically, physical and psychological aggression nurses experienced were related to their job dissatisfaction, turnover intention, physical symptoms, injuries and exposure to contagious disease directly and/or indirectly through their emotional strain (irritation, anxiety, and depression). In addition, my findings demonstrated that stronger violence prevention climate (i.e., good prevention practices/response and low pressure for unsafe practices) was related to less frequent violence and psychological aggression incidents nurses experienced. Also, my results indicated significant moderating effect of organizational violence prevention practices/response (one dimension of violence prevention climate) in the relationships of nurses' physical and psychological aggression with their anxiety and depression, such that nurses who perceived stronger (vs. weaker) violence prevention climate seemed to be more (vs. less) anxious about or depressed by aggression incidents that occurred to them. However, overall nurses who perceived stronger violence prevention climate felt less anxious and depressed at work than those who perceived weaker climate. Finally, regarding the role of social burden, there was evidence from this study supporting its positive relationship with nurses' perceived irritation, anxiety, and depression although there did not seem to be evidence supporting its moderating role between nurses' aggression experience and their emotional strain. In summary, emotional strain seemed to be a relatively consistent mediator between nurses' aggression experiences and their health or safety consequences, and nurses' perceived social context (violence prevention climate and social burden) did significantly and directly relate to their health and safety consequences, but more research is warranted before we conclude about their potential moderating role in the aggression-consequence relationships.

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Syftet med studien var att beskriva socialsekreterares upplevelse av sin arbetssituation i förhållande till möjligheter och utmaningar i arbetet. Data samlades in genom semistrukturerade intervjuer som sedan presenterades utifrån en tematisk analys. Resultaten visade att socialsekreterares arbetssituation påverkas av flera faktorer som ömsesidigt påverkar varandra och av denna anledning uppstod svårigheter att upprätta tydliga skiljelinjer mellan temana. Ett viktigt resultat var att uppfattningen av arbetsbelastningen inte endast bör mätas i kvantitativa mått, utan att även aspekter som ärendets komplexitet påverkar hur arbetsbelastningen uppfattas. Ett annat fynd var betydelsen av socialt stöd från kollegor. Resultatet visar att detta lyfts fram som den viktigaste stödformen för upplevelsen av trivsel och välbefinnande i arbetet, men att höga nivåer av stöd inte kan kompensera för en ohållbar arbetssituation. Vidare finns det flera skäl att fortsätta arbetsmiljöarbetet på socialtjänsten, inte bara för att förbättra socialsekreterares arbetssituation och välbefinnande, utan även för att en osund arbetssituation medför konsekvenser för såväl klienter som för organisationen i helhet. / The aim of this study was to describe social workers' experience of their work situation in relation to opportunities and challenges in their work. Data were collected through semi-structured interviews which were then analyzed based on a thematic analysis. The results showed that the work situation of social workers is affected by several factors that mutually affect each other and for this reason, difficulties arose in establishing distinct dividing lines between the themes. A significant finding was that the perception of the workload cannot only be measured in quantitative measures, but that aspects such as the complexity of the case affect how the workload is perceived. Another key finding was the importance of peer social support. The result shows that this is highlighted as the most important form of support for comfort and well-being at work, however, high levels of support cannot replace a sustainable work environment. Furthermore, there are several reasons to continue improving the working environment at social services, not only to improve social workers' work situation and well-being, but also because it has negative consequences for both clients and the organization as a whole.

Social work involves working intimately with clients who are or have previously found themselves in difficult life situations. The intimate work with clients is one of the reasons why the social work is considered emotionally demanding. The aim of the study is to highlight how social workers are influenced by clients emotions, as well as increase the understanding of how social workers can manage the emotional strain that an intimate work with clients can cause. Based on a qualitative research effort and qualitative interviews with seven social workers from “individual and family welfare” in the southeast of Sweden. When analysing the empirical data, three main themes emerged: the emotional work of social workers, management of emotions during the interaction with clients and strategies for managing emotional strain. Goffman´s theory of dramaturgy as well as Lazarus and Folkman´s theory of coping strategies are used to create an understanding of the research problem. Results of the study show that collegial support was deemed to be a common strategy as well as the most significant for managing emotional strain.

With the Covid-19 pandemic, many of the already identified shortcomings in our welfare society came to be challenged and care for the eldery was particularly affected. Eldery care had to endure harsh criticism and managers in eldery care were questioned. Based on this, the purpose of this study is to gain an in-depth understanding of the eldery care first-line leaders experiences of leading during the Covid-19 pandemic an how they are emotionelly effected and challenged during this period. The study is based on a qualitative method whit semi-stuctured interviews as a data collection method. Eight first-line leaders in eldery care have been interviewed and based on their stories, their experiences of leading during the covid-19 pandemic have been analyzed from Erving Goffman's dramaturgical perspective and Arlie Russel Hoschschild's theory of emotional work. The study shows the importance of a transparent and present leadership and that the unit leaders have experienced loneliness and inadequacy in their role as leaders, wherw the collegial support has proven to be central to being able to stand firmly as a leader during the pandemic.