<p>Umeå is a city that is known for its music scene. Credible bands and artists have consequently sprung out and put the city on the map for as long the authors of this paper can remember. The city has a specific image and this study seeks to shine a light on how this came to be. Has there been a conscious marketing strategy in order to gain the reputation that Umeå has, or is the city’s music scene so prominent that it speaks for itself? Data for the study were collected through conducting qualitative interviews with the producers of the two music festivals Umeå Open and Umeå International Jazz Festival. The results show that cultural visions and marketing are constantly interacting, but to the authors’ knowledge, no conscious decisions have previously been taken to market Umeå as a city of music. Still, with current acts like Deportees, David Sandström and Frida Hyvönen just to mention a few, the image of Umeå is more justified than ever.</p>

Umeå is a city that is known for its music scene. Credible bands and artists have consequently sprung out and put the city on the map for as long the authors of this paper can remember. The city has a specific image and this study seeks to shine a light on how this came to be. Has there been a conscious marketing strategy in order to gain the reputation that Umeå has, or is the city’s music scene so prominent that it speaks for itself? Data for the study were collected through conducting qualitative interviews with the producers of the two music festivals Umeå Open and Umeå International Jazz Festival. The results show that cultural visions and marketing are constantly interacting, but to the authors’ knowledge, no conscious decisions have previously been taken to market Umeå as a city of music. Still, with current acts like Deportees, David Sandström and Frida Hyvönen just to mention a few, the image of Umeå is more justified than ever.

Research questions: How can event marketing be studied as a part of relationship marketing?How can event marketing be used to strengthen customer-brand relationships? Purpose: The purpose of this thesis is to study event marketing as a part of relationship marketing, by analysing the elements of trust, commitment, brand involvement, brand emotions, brand attitudes and customer value. Method: This research was conducted using a quantitative research method, where the primary data was collected via an online-survey distributed to visitors at Chokladgästabudet at Waxholms Hotel and GastroNord, two food-related events. In total, the study received 102 respondents. Conclusion: The study found support for previous studies regarding events having an effect on the customer-brand relationships. However, this study also found that events have a particular effect on the emotional aspects of the theories used in the study, which are believed to lead to stronger relationships.

Syftet med denna undersökning är att den ska öka förståelsen kring hur referenser till människans fem sinnen kan se ut i marknadsföring av löplopp. Tidigare studier menar att det är svårt, om inte omöjligt, att stimulera vissa av dessa sinnen via sociala medier vilket också väcker ett intresse för hur företag arbetar för att komma i kontakt med dessa sinnen? Undersökningen fokuserar på fem löplopps marknadsföring. För undersökningen har en kvalitativ metod använts där loppens hemsidor, officiella filmer samt Facebook- och Instagram-inlägg studerats. För att förstå insamlade data har dels en teori om sinnesmarknadsföring av Hultén, Broweus och van Dijk använts men också en teori gällande samverkan mellan text och bild av Nordström. Dessa används vidare som verktyg vid analysarbetet tillsammans tidigare forskning. Resultaten av föreliggande studie visar att löploppens marknadsföring via Internet endast stimulerar synen samt hörseln. För lukten, smaken och känseln kan människan endast ha minnen till upplevelser genom just dessa sinnen. / The purpose of this study is to increase the understanding of how references to humans five senses can be seen in the marketing of running races. Earlier studies highlight that it is difficult, if not even impossible, to stimulate some of these senses through social media, which also raises an interest in how companies work to get in touch with these senses? This study focuses on the marketing of five running races. For this study, a qualitative method has been used where the websites of the running races, official videos, Facebook and Instagram posts have been studied. In order to understand the collected data, a theory of sense marketing by Hultén, Broweus and van Dijk has been used, but also a theory about interaction between text and image by Nordström. These two theories are used as tools in the analysis work. The results shows that the marketing of the running races only stimulates the sight sense and the sense of hearing. For the smell sense, taste sense and touch sense the human being can only have memories of experiences through these specific senses.