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A house can be considered a place made from the stories that make it. In order to design the house I recalled places I experienced during my childhood. Digging back through the memories of those places I became intrigued why those particular memories remained so vivid in my mind.  I listened to stories told to me by my parents about the houses where they grew up and the spatial experiences they remembered. The fabrication is a house in northern Iran activating the memories of those collective stories. The fabrication does not necessary follow particular conventions customary to the specific region.  In fact most of the qualities incorporated in the project have roots in traditional bazaars and houses across Iran. The project primarily studies the relation between varieties of architectural spaces through photography. Models and analytical drawings were an essential part of the work. / Master of Architecture

Some colleges and universities require their business majors to take literature classes; others do not. Some businesspeople, as well as many educators such as Donna M. Kish-Goodling (1999), William McCarron (1980), and Philip Vassallo (1991), support the need for business students to study literature in order to improve their communication skills and degree of human understanding. Over the past fifty years, however, Virginia Tech's literature requirements for business majors have gradually diminished to none. The twelve participants who were interviewed in this qualitative study were all business majors who graduated from Virginia Tech before 1990, when the business school, and the university at large, still required students to take one or more literature courses. The vast majority of participants agreed that they had benefited from studying literature as part of their undergraduate business degree. Participants most often credited the classes with broadening their world view, developing their analytical skills, making them more well-rounded, improving their communication skills, and helping them better express themselves. Participants agreed with Vassallo's suggestion that reading literature helped students to put their own lives into perspective (1991) and with poet Billy Collins' argument that exposure to literature was the key to learning how to write well (Lenham 2001). Even in today's highly technological society, the skills and insights obtained through the humanities, especially those involving writing, are still considered quite relevant by the participants. The research suggests that core curriculum could benefit from being more balanced, as suggested by Chester Finn, Dianne Ravitch, and Robert Fancher (1984), so that it includes literature and humanities to the same extent that it currently includes math, science, and social sciences. Literature courses, however, need not be exclusively relegated to English Departments and could even be specially designed for Business Departments, such as Kish-Goodling's class that used Shakespeare to teach monetary economics (1999). Literature courses that stress analytical reading and writing could prove quite useful to business majors. / Ph. D.

Schlenker and Leary (1982) and Clark and Wells (1995) each propose two highly influential models of social anxiety disorder with important implications for theory and treatment. In the current study, overlapping and competing cognitive components of these theories were tested with a focus on understanding the socially anxious (SA) individual’s mental representation of self, and its relation to the experience of anxiety in a social situation. Unacquainted pairs of non-socially anxious individuals (n = 61 pairs) and mixed pairs of highly SA and non-socially anxious (NSA) individuals (n = 101 pairs) participated in a “get acquainted” and a structured problem-solving task. All participants rated both their expectations for making specific impressions as well as the importance of making those impressions. All participants also rated how anxious they felt, how anxious they thought they appeared, and how anxious their partners appeared during the interaction. While all participants believed it was important to make a positive impression, SA individuals expected they would make an overall less positive impression than NSA participants. All individuals reported increased anxiety when ratings of impression importance were higher than expectation ratings (test of Schlenker and Leary’s [1982] model). While self-ratings of anxious appearance were similarly influenced by interoceptive information for both SA and NSA individuals (test of Clark and Wells’ [1995] model), for NSA individuals who had a high tendency to attend to publicly observable aspects of their body, the relation between arousal and self-reported appearance was particularly robust in comparison with that for SA individuals. SA individuals as a group were rated by partners as appearing more anxious than NSA participants. Overall, NSA participants’ ratings of a desire for future interaction with SA and NSA partners were comparable. Implications for theory, measurement concerns of key anxiety constructs, treatment implications and need for further investigation are discussed.

Schlenker and Leary (1982) and Clark and Wells (1995) each propose two highly influential models of social anxiety disorder with important implications for theory and treatment. In the current study, overlapping and competing cognitive components of these theories were tested with a focus on understanding the socially anxious (SA) individual’s mental representation of self, and its relation to the experience of anxiety in a social situation. Unacquainted pairs of non-socially anxious individuals (n = 61 pairs) and mixed pairs of highly SA and non-socially anxious (NSA) individuals (n = 101 pairs) participated in a “get acquainted” and a structured problem-solving task. All participants rated both their expectations for making specific impressions as well as the importance of making those impressions. All participants also rated how anxious they felt, how anxious they thought they appeared, and how anxious their partners appeared during the interaction. While all participants believed it was important to make a positive impression, SA individuals expected they would make an overall less positive impression than NSA participants. All individuals reported increased anxiety when ratings of impression importance were higher than expectation ratings (test of Schlenker and Leary’s [1982] model). While self-ratings of anxious appearance were similarly influenced by interoceptive information for both SA and NSA individuals (test of Clark and Wells’ [1995] model), for NSA individuals who had a high tendency to attend to publicly observable aspects of their body, the relation between arousal and self-reported appearance was particularly robust in comparison with that for SA individuals. SA individuals as a group were rated by partners as appearing more anxious than NSA participants. Overall, NSA participants’ ratings of a desire for future interaction with SA and NSA partners were comparable. Implications for theory, measurement concerns of key anxiety constructs, treatment implications and need for further investigation are discussed.

Made available in DSpace on 2014-12-17T13:53:18Z (GMT). No. of bitstreams: 1 KarlaADL.pdf: 314467 bytes, checksum: f6c2de693207ac4643ca19ad2bb2de18 (MD5) Previous issue date: 2008-08-20 / The present study has got as its aim to show how the impressions management is being used by the hotels in Paraiba State. For that, the dramma or role play perspective has been adopted as a model for service management. From the theater metaphor, the physical environment and its components can be seen as a scenery of the service show. We conduct the reader to notice the importance of the consummer about the service quality demand and its influence on his satisfaction. A methodology with exploring and qualifying nature has been adopted by using the analyses of content technique in interviews applied to hotel managers lebeled as having 4 and 5 stars in the State, trying to check how impression management takes place, identifying impression management tools used in relation to the physical evidences and to contacting people, as well as checking managers views in the survey about the use of impression management for client satisfaction make. The information revealed that managers, maybe for being unaware about impression management theory, haven t considered neither the physical evidences yet, nor contacting people as marketing tools. About the physical evidences, we could see that hotels take actions in a pulverized way referring to environment decoration and colors, however there isn t a global usage of physical evidences to highlight the service. Contacting people by their turn, receive better importance and attention. It was possible to make sure that managers are aware about the influence of the employee over the attendance quality. This way, we may come into a conclusion that impression management at Paraiba hotels has been under used, as long as managers seem to be, most times, turned to actions related to contacting people, not having realized the planning importance and national-wide use of service scenery in a genaral way yet / O presente estudo aborda a compreens?o de como o gerenciamento de impress?es est? sendo utilizado pelos hot?is na Para?ba. Para tanto, adotou-se a perspectiva dramat?rgica como modelo de administra??o de servi?os. A partir da met?fora teatral, o ambiente f?sico e seus componentes podem ser vistos como o cen?rio do show de servi?os. Conduz-se o leitor a perceber a import?ncia do consumidor acerca da qualidade da oferta de servi?os e sua influ?ncia na satisfa??o do mesmo. Foi adotada uma metodologia de natureza explorat?ria e qualitativa, tendo sido utilizada a t?cnica de an?lise de conte?do em entrevistas aplicadas aos gestores dos hot?is classificados como de 4 e 5 estrelas do Estado, buscando analisar como se d? o gerenciamento de impress?es, identificar as ferramentas de gerenciamento de impress?es utilizadas relacionadas ?s evid?ncias f?sicas e ?s pessoas de contato, assim como mapear a vis?o dos gestores pesquisados acerca da utiliza??o do gerenciamento de impress?es para a gera??o de satisfa??o dos clientes. Os dados revelaram que os gestores, talvez por n?o terem conhecimento da teoria do gerenciamento de impress?es, ainda n?o consideram as evid?ncias f?sicas e as pessoas de contato como ferramentas mercadol?gicas. Quanto ?s evid?ncias f?sicas foi constatado que os hot?is praticam a??es de forma pulverizada no que diz respeito ? decora??o e cores do ambiente, por?m n?o h? um aproveitamento global das evid?ncias f?sicas para tangibilizar o servi?o. As pessoas de contato, por sua vez, recebem uma maior aten??o e import?ncia. Foi poss?vel constatar que gestores t?m consci?ncia da influ?ncia do funcion?rio na qualidade percebida pelo cliente. Deste modo, o estudo conclui que o gerenciamento de impress?es nos hot?is da Para?ba ? subutilizado uma vez que os gestores parecem estar voltados na maioria das vezes para as a??es relativas ?s pessoas de contato, n?o tendo atentado, ainda, para import?ncia do planejamento e utiliza??o intencional do cen?rio de servi?os de forma geral

abstract: This dissertation examines the first impressions that occur between Deaf consumers and American Sign Language (ASL)/English interpreters prior to a healthcare appointment. Negative first impressions can lead to a disconnect or loss of trust between Deaf consumers and interpreters and increase the risk for Deaf consumers to receive inadequate healthcare. The recognition of this risk led to an action research study to look at barriers to successful interactions between ASL/English interpreters and Deaf consumers. The mixed methods research design and associated research questions discovered factors and perceptions that contributed to the disconnect and subsequently informed a 10-week intervention with a small group of ASL/English interpreters and Deaf consumers. The factors that influence connection are system related and a lack of a standardized approach to using name badges, missing or incorrect appointment details, and an inconsistent protocol for interpreter behavior when a healthcare provider leaves the room. The intervention allowed the interpreter participants to generate solutions to mitigate these barriers to connection and apply them during the 10 weeks. Deaf consumer feedback was gathered during the intervention period and was used to modify the generated solutions. The generated solutions included re-design of an interpreter referral agency’s name badge, using small talk as a way to learn information about the nature of the healthcare appointment and proactively discuss procedures when a healthcare provider leaves the exam room. These solutions resulted in a positive influence for both interpreters and Deaf consumers and an increase of trust and connection. The findings of this study show new approaches that create a connection between interpreters and Deaf consumers and may lead to more satisfactory healthcare interactions for Deaf consumers. / Dissertation/Thesis / Doctoral Dissertation Leadership and Innovation 2019

This thesis examines epic impressions between two disparate literary genres, the classical Homeric epic and the science fiction novel, Frank Herbert's Dune in particular. This is done by applying Jung's archetypes and his notion of the collective unconscious to both literary works. This thesis argues that, through intertextual dialogue, continuities can be seen to exist between the Homeric epic and Dune and other science fiction texts of a similar nature. Chapter one examines epic impressions through a study of the classical heroic superhuman. This superhuman, his birth, divine attributes and heroic adventures shall be isolated and applied to both the classical hero and the hero of Herbert's narrative. Chapter two will examine the relationship between prescience ("hyperawareness") and the divine oracle of the classical epic. Chapter three will examine the archetype of the "Terrible Mother" and the masculine fear of feminine powers that works to keep the feminine subordinate. / English Studies / M.A. (English)

Les mesures de contrôle de la contamination croisée sont principalement concentrées dans la salle opératoire dentaire alors que les articles transférés entre la clinique et le laboratoire dentaire et les instruments de laboratoire ont reçu peu d’attention. Cette étude vise à documenter l’application des mesures d’asepsie sur ces articles par les professionnels du domaine dentaire ainsi que leurs perceptions entourant ces mesures. Un questionnaire autoadministré et anonyme a été envoyé à un échantillon aléatoire des dentistes, denturologistes et directeurs de laboratoire dentaire qui étaient inscrits aux listes des ordres professionnels en juin 2008 dans la province de Québec. Des 1100 questionnaires envoyés, 376 ont été retournés remplis. Presque trois quarts (72,1 %) des répondants affirment faire l’asepsie des instruments de laboratoire et 74,9 %, la désinfection des articles transférés mais avec des pourcentages variables selon le groupe d’articles (empreintes, prothèses, etc.). Seulement 9,1 % de professionnels identifient de façon générale les articles désinfectés avant l’envoi. Plus de la moitié des professionnels (51,4 %) trouvent qu’ils n’ont pas assez d’information sur l’asepsie des articles transférés et 62,4 %, qu’elle est difficile à appliquer. Cette étude est la première réalisée auprès des trois groupes de professionnels et la première à étudier leurs perceptions entourant l’asepsie des articles transférés et de l’instrumentation de laboratoire. Nous avons démontré que l’application des mesures d’asepsie à ces articles par les professionnels du domaine dentaire n’est pas toujours conforme aux normes proposées et qu’il existe un besoin de renforcer leur application, surtout en ce qui a trait aux articles transférés. / Infection control practices have been mainly concentrated in the dental operatory whereas the articles transferred between the dental clinic and the dental laboratory as well as laboratory instruments have received less attention. This study attempts to document the practices of dental care professional implicated in the fabrication of dental prosthesis as to the asepsis of these items as well as their perceptions towards it. In June 2008 an auto-administrated and anonymous questionnaire was sent to a random sample of dentists, denturologists and dental laboratory directors licensed to practice in the province of Quebec (Canada). From the 1,100 questionnaires sent, 376 were returned filled-in. Almost two thirds of responders (72.1%) claim to disinfect or sterilize laboratory instruments and 74.9% to disinfect transferred articles, with percentages varying according to the group of articles (impressions, prosthesis, etc.). However, only 9.1% regularly identify disinfected work. More than half of the responders (51.4%) think it is difficult to apply a form of asepsis on transferred articles and 62.4% believe there is a lack of information towards it. This study is the first to have been addressed simultaneously to the three groups of professionals and the first to question them on their perceptions. It demonstrated that the application of asepsis measures to transferred articles and laboratory instruments by dental care professionals is not always complying with existing recommendations. There is a need to reinforce their application, especially of asepsis measures on transferred articles.