Currently, new knowledge domains and professions emerge as a consequence of societal changes that transform that conditions for work and work integrated learning. Integration work directed to newly arrived immigrants is one example of such a new professional knowledge domain. In civic orientation, which is the empirical case in this study, quality, standardization and dialogue are explicit strategies that impact the planning, organization and decision-making in everyday work. The interest in this thesis concerns the professional knowledge that is developed in activities aiming to provide heterogeneous groups of immigrants an orientation in the Swedish society. By making activity systems the prime unit ofanalysis and scrutinizing the ways in which integration workers make use of a stipulated course material and interactions in a specific context, the aim is to contribute to the understanding of the pedagogical and communicative knowledge that is developed in practice. The analytical approach takes its point of departure in a socio-cultural perspective on workplace studies. Three separate studies have been carried out in which the empirical data consist of observations,interviews, video recordings, field notes and documents from various integration offices.The results show that different perspectives on knowledge and culture becomes relevant in local discourses on quality in integration work. What distinguishes the integration workers professional knowledge concern seeing and understanding the heterogeneity of immigrants' cultural backgrounds and bridging boundaries.Culture function as an organizing element in work that makes it possible to make distinctions and organize a contextually relevant content that can be elaborated together with the members in the groups. Such work imply transformation of procedures and it is shown that the integration workers develop their knowledge from specific situations to understand the significance of textually mediate dimeanings in other situations. Knowledge is developed as the integration workers move between different situations and activities. It is concluded that the meaning-making involved in bridging between different cultural contexts relies on extensive knowledge in and about the recognition of the other and of interactions based on equal grounds. Negotiating agreements with the members of the groups about how common possibilities and responsibilities can be understood is central for respecting heterogeneity in the process and is at the core of the integration workers professional knowledge. Considering the future development of integration work, cumulative structures are needed that recognize and support the development of the integration workers professional knowledge within as well as between organizations and other related fields of practice and in relation to higher education.

This master’s thesis aims to contribute to and extend the knowledge regarding the public library staff’s work with newly arrived during the COVID-19 pandemic in the city of Västerås, Sweden. This thesis is motivated by the increase of individuals who migrate to the city of Västerås and the high number of COVID cases that the city had in early 2022. Seven public library staff members from the city of Västerås were interviewed through semi-structured interviews. The empirical data was analyzed with the help of a theoretical framework based on a conceptualization of integration combined with a model that serves to make visible the different functions of a public library. The study shows that the library staff experienced various challenges and found creative solutions while working with the newly arrived during the pandemic while still adhering to the restrictions. The most critical challenges experienced were the decreased communication between the library staff and the newly arrived visitors and the digital participation of the visitors. Solutions regarding the challenges were created to suit the visitors’ needs, such as new services, digital forums, and the possibility of booking a librarian for IT tasks. In conclusion, all study participants agreed that the pandemic had made their work with the newly arrived visitors more challenging. Still, they all expressed their work with the visitors as inspiring, even amid a pandemic.

My intention with this study is to examine how integration is understood andimplemented in the daily work with the purpose to integrate asylum-seeking childrenliving within residential care, which is a temporal care for asylum-seeking youths between15-20 years of age.More intentionally my aim is to study the essence of integration work with its benefits anddifficulties which is in this study described from youth pedagogues working with the focusto integrate asylum-seeking children. My aim is also to understand integration workmethods and its effects in the mission to integrate asylum-seeking youths. The study isbased on qualitative semi structure interviews of six youth pedagogues working inresidential care with the roll to integrate asylum-seeking children. The result in this studydescribes the understanding of integration in different ways which can explain thecomplicity in the roll youth pedagogues has got when integrating asylum-seeking children.Despite the lack of obvious methods, visions and goals with integration work, youthpedagogues give answers which leads us to believe that safety factors and risk factors isimportant factors to consider in attempting integration of asylum-seeking youths. Thesefactors are important to consider and understand due to the reason that this knowledgegives an understanding in needs, effects and results of integration work of asylum-seekingchildren / My intention with this study is to examine how integration is understood and implemented in the daily work with the purpose to integrate asylum-seeking children living within residential care, which is a temporal care for asylum-seeking youths between 15-20 years of age. More intentionally my aim is to study the essence of integration work with its benefits and difficulties which is in this study described from youth pedagogues working with the focus to integrate asylum-seeking children. My aim is also to understand integration work methods and its effects in the mission to integrate asylum-seeking youths. The study is based on qualitative semi structure interviews of six youth pedagogues working in residential care with the roll to integrate asylum-seeking children. The result in this study describes the understanding of integration in different ways which can explain the complicity in the roll youth pedagogues has got when integrating asylum-seeking children. Despite the lack of obvious methods, visions and goals with integration work, youth pedagogues give answers which leads us to believe that safety factors and risk factors is important factors to consider in attempting integration of asylum-seeking youths. These factors are important to consider and understand due to the reason that this knowledge gives an understanding in needs, effects and results of integration work of asylum-seeking children.

Syftet i denna studie är att undersöka och jämföra underlagen till två statliga insatser i Sverige, Storstadssatsningen och Nya långsiktiga reformprogrammet för minskad segregering. Genom att göra en kvalitativ textanalys har vi tittat på hur dessa texter framställer medborgaren, insatser och mål och hur delaktighet och medinflytande ges de medborgare som är mottagare av de riktade insatserna. Medborgaren beskrivs på liknande sätt i båda underlagen. Likheterna handlar om att de framställs med avsaknad av olika kompetenser samt är synonyma med olika problem. De skillnader som framkom är hur medborgares etnicitet framställs. De mål och insatser som jämförts i båda underlagen lägger fokus på arbete och utbildning för att bryta segregationen. Delaktigheten och underifrånperspektivet har stor plats i Storstadssatsningen men är nära obefintlig i den nya satsningen.      Då vi ser ett hårdare klimat i samhället med ökad segregation och en avsaknad av makt och delaktighet för medborgare, kan detta skapa ett utanförskap och dessutom öka klyftorna i samhället. Med stöd av integrationsperspektiv och begreppen empowerment och social mobilisering försöker vi därför se vilka möjligheter till förändring det ges till dessa utsatta medborgare genom de underlag vi undersöker.      Med denna studie som utgångspunkt går det att se brister i det sociala arbetet med utsatta människor. Arbetssätten måste utvecklas i takt med förändringar i samhället. / The aim of this study is to examine and compare the preparatory work of two government efforts to diminish segregation in Sweden: Storstadssatsningen and Nya långsiktiga reformprogrammet för minskad segregation. We have, by a qualitative textual analysis, examined how these preparatory works represent the citizen, their intention, efforts and goals and how the influence and participation by the citizen is intended to meet the needs of recipients of these efforts. The vulnerable citizen is represented in the same way in both preparatory works. Similarities that can be seen are citizens described with a lack of competencies and defined by the problems of their neighbourhood. There are differences concerning how citizens by ethnicity are described. The goals and achievements, which have been compared in both preparatory works, are focused on work and education as instruments to breach segregation. Participation and the influence by the citizen is given a great deal of space in Storstadssatningen, but hardly no space in Nya långsiktiga reformprogrammet för minskad segregation.        We can see a much harder climate in the community, with increased segregation, where citizens without power and participation develops alienation and where the gap between groups increase. With a perspective of integration and concepts of empowerment and mobilization, we examine possibilities for an alteration. We examine the representation of this methods in both preparatory works.       In this study, we can see defects in the government welfare systems, which urges a responsibility, in the social work, to define and work with new methods.

Submitted by Maria Creuza Silva (mariakreuza@yahoo.com.br) on 2015-04-16T20:18:28Z No. of bitstreams: 1 DISS MP Erica Bowes. 2014.pdf: 582925 bytes, checksum: 48fa08f0d3dcd28b10b932bc1063b000 (MD5) / Approved for entry into archive by Maria Creuza Silva (mariakreuza@yahoo.com.br) on 2015-04-16T21:03:27Z (GMT) No. of bitstreams: 1 DISS MP Erica Bowes. 2014.pdf: 582925 bytes, checksum: 48fa08f0d3dcd28b10b932bc1063b000 (MD5) / Made available in DSpace on 2015-04-16T21:03:27Z (GMT). No. of bitstreams: 1 DISS MP Erica Bowes. 2014.pdf: 582925 bytes, checksum: 48fa08f0d3dcd28b10b932bc1063b000 (MD5) / No cenário nacional, a temática relacionada à reorientação da formação profissional em saúde tem provocado o repensar das práticas de educação neste campo. Nesta perspectiva, a Secretaria de Saúde do Estado da Bahia desenvolveu o Programa PermanecerSUS orientado pelo princípio da integração trabalho-educação cujo o eixo norteador das práticas é o acolhimento, diretriz e dispositivo da Política Nacional de Humanização. Este artigo trata de um estudo de caso de abordagem qualitativa que visa analisar a percepção dos estudantes acerca da contribuição do PermanecerSUS na sua formação profissional. Trata-se de um estudo documental utilizando dados secundários produzidos pela gestão e execução do programa tais como: narrativas dos estagiários, relatórios do programa, formulário de avaliação final e livro de ocorrência, documentos que produziram análise da experiência dos estudantes e suas percepções acerca da concepção de acolhimento, contribuição do programa à sua formação profissional em saúde, implicação para atuação no SUS, dimensão ético político e dificuldades e facilidades percebidas. Como principais resultados destacam-se a experiência da interdisciplinaridade, a constituição da humanização como modo de operar práticas em saúde, desenvolvimento da habilidade de escuta qualificada e acolhimento como atitude ético-política. Por outro lado, os aspectos relacionados ao acompanhamento à inserção do estagiário no estágio surgem como ponto de melhoria. Discutem-se aspectos para melhoria da formação em saúde e mudanças na atuação profissional no SUS.

Bakgrund: Flyktingfrågan blev högaktuell under 2000-talet. Detta då en allt större andelen samkommande ungdomar ankom Europa samtidigt som synen alltmer utgår från att dessa urholkar den nationella kulturen, sammanhållning och social välfärd. År 2020 initierades en offentlig utredning där huvuduppdraget innebar att utreda hur en “långsiktigt hållbar” migrationspolitik kan skapas. I samband med detta föreslogs i nämnda utredning bland annat att endast bevilja tillfälliga uppehållstillstånd. Flyktingar uppfattas alltmer som ett hot mot den nationella kollektiva identiteten. De samhälleliga förändringarna och paradigmskiftet påverkar i allra högsta grad nyanlända barn och ungdomar. För den ensamkommande gruppen av barn innebär flykten i sig en särskilt otrygg situation utan egen familj och det skyddsnät som denna utgör. För denna grupp är därför anskaffandet av ett arbete, som är enviktig del av en lyckad integration, av särskilt stor vikt med tanke på att det i många fall avgör möjligheterna att stanna i Sverige.  Syfte: Syftet med studien är att undersöka hur ensamkommande ungdomar upplever anskaffandet av ett arbete i Sverige, samt att i denna process undersöka vilket stöd som ungdomarna anser vara mest betydelsefullt. Följande frågeställningar bearbetas i studien: ● Vilka utmaningar upplever de ensamkommande ungdomarna när det gäller att erhålla ett arbete i Sverige? ● Vilka underlättande faktorer upplever de ensamkommande ungdomarna när det gäller att erhålla ett arbete i Sverige? ● Vilket vuxenstöd anses av ungdomarna som mest betydelsefullt på vägen mot anskaffandet av ett arbete? Metod: Kvalitativ metod användes i studien och data producerades genom att tolv semistrukturerade intervjuer genomfördes med ensamkommande individer som rekryterades via ett bekvämlighetsurval (privata kontakter), på grund av det rådande pandemiläget. Intervjuerna genomfördes i samverkan med en annan medstudent. Det teoretiska ramverket bestod av ett fenomenologiskt perspektiv. Intervjuerna transkriberades och en tematisk analys gjordes utifrån ett perspektiv på integration.  Resultat och slutsatser: De ensamkommande ungdomarnas upplevelser sammanställdes efter tematisk analys, och presenterades i fem olika teman. Språk, avsaknad av körkort och en upplevd rasism skapade hinder för inträde på arbetsmarknaden, samtidigt som de ensamkommande ungdomarna framförde vikten av att uppnå självständighet och att inte ge upp som styrkor. Kontaktnät och att ha ett socialt stöd upplevdes av ungdomarna som avgörande för att finna ett arbete. Juridiska hinder och den oro som dessa skapar, var något som i detta sammanhang stack ut på ett negativt sätt i ungdomarnas berättelser. Området för studien är relativt outforskat, och betoningen på ungdomarnas egna upplevelser bidrar med en ny dimension till barn- och ungdomsforskningen på detta område, där fokus ligger på forskning med i stället för om ungdomarna. När ungdomarnas eget perspektiv lyfts i förhållande till möjligheten till inträde på den svenska arbetsmarknaden, blir detta ett bidrag till den samlade bilden av det praktiska integrationsarbetet. Background: The refugee issue became highly topical during the 2000s. This is due to the fact that an increasing number of unaccompanied minors arrived to Europe, but also the more and more widespread view that they erode the national culture, cohesion and social welfare. In 2020, a public inquiry was initiated in which the main task was to investigate how a “sustainable” migration policy can be created. During this time, it was proposed in the saidinquiry, among other things, to grant only temporary residence permits. Refugees are increasingly perceived as a threat to the national collective identity. The societal changes and the paradigm shift affect newly arrived children and young people to a very high degree. Fort he unaccompanied group of children, escape in itself means a particularly insecure situation without one's own family and the safety net that this constitutes. For this group, therefore, the acquisition of a job, which is an important part of a successful integration, is of particular importance, given that in many cases it determines the possibilities of staying in Sweden. Aim: The purpose of the study is to investigate how unaccompanied minors experience the acquisition of a job in Sweden, and in this process to investigate which support the group considers most important. The following issues are addressed in the study: What challenges do the unaccompanied minors experience when it comes to getting a job in Sweden? What facilitating factors do the unaccompanied minors experience when it comes to getting a job in Sweden? Which adult support is considered most significant by the unaccompanied minors, when it comes to acquiring a job?  Method: Qualitative method was used in the study and data were produced by conducting twelve semi-structured interviews with unaccompanied individuals who were recruited via a convenience sample (private contacts), due to the prevailing pandemic situation. The interviews were conducted in collaboration with another fellow student. The theoretical framework consisted of a phenomenological perspective. The interviews were transcribed and a thematic analysis was implemented, using an integrational perspective.  Results and conclusions: The experiences of unaccompanied young people were compiled after implementing the thematic analysis, and presented in five different themes. Language, lack of driving licenses and a perceived racism created obstacles for entry to the labor market, while the unaccompanied young people emphasized the importance of achieving independence and not giving up as strengths. Contact networks and having social support were perceived by the young people as crucial for finding a job. Legal obstacles and the anxiety they create was something that in this context stood out in a negative way in theyoung people’s stories.  The area of the study is relatively unexplored, and the emphasis on young people's own experiences contributes a new dimension to child and youth research in this area. When the young people's own perspective is illustrated in relation to the possibility of entering the Swedish labor market, this also becomes a contribution to the overall picture of the practical integration work.

Arbetet på fartygsbryggor består till en stor del av kontrolluppgifter. Operatörerna, bryggteamet, har därför kontroll-  och alarmsystem till förfogande. Samspelet mellan människa och system beror delvis på användarens kunskaper och erfarenheter och delvis på bryggdesign och teknikens användarvänlighet. Arbetets ämne är hanteringen av alarm och alarmsystem på fartygsbryggor.  Syftet  var att  undersöka om det finns strategier för detta och i så fall att belysa hur dessa strategier ser ut. Därför undersöktes sju styrmäns erfarenheter med kvalitativa metoder, med halvstrukturerade intervjuer och med innehållsanalys.    Undersökningen ledde bl. a. till följande slutsatser: Alarmhanteringen sker i stort sätt enligt oskrivna regler och överenskommelser. Det ses som en del av yrket och sker vid sidan om.  Styrmännen följer ett handlingsschema när ett alarm påkallar uppmärksamhet. Styrmännen konstruerar sina egna verktyg och metoder för att komma tillrätta med ergonomiska problem och med felfunktioner. / Work on a navigational bridge consists to a great extent of control tasks. Control and alarm systems are available to facilitate this work. The interaction between humans and systems depends partly on the  user's knowledge and experience and partly on bridge design and technologies’ usability. The topic of this thesis is the handling of alarms and alarm systems on  navigational  bridges.  The aim was to  study  whether there are strategies for this and if so, to illustrate how these strategies work. For this reason seven officers’  experiences were examined with  qualitative methods, semi-structured interviews and content analysis. The investigation led among other things to the following conclusions:   Alarm handling is often done according to unwritten rules and agreements. It is seen as part of the profession and is done on the side. Officers follow a scheme when an alarm calls for their attention. Officers construct their own tools and methods to deal with ergonomic problems and malfunctions.