In the Internet era, more and more courses are taught through a course management system (CMS) or learning management system (LMS). In an asynchronous virtual learning environment, an instructor has the need to beware the progress of discussions in forums, and may intervene if ecessary in order to facilitate students¡¦ learning. This research proposes a discussion forum activity flow tracking system, called FAFT (Forum Activity Flow Tracer), to utomatically monitor the discussion activity flow of threaded forum postings in CMS/LMS. As CMS/LMS is getting popular in facilitating learning activities, the proposedFAFT can be used to facilitate instructors to identify students¡¦ interaction types in discussion forums. FAFT adopts modern data/text mining techniques to discover the patterns of forum discussion activity flows, which can be used for instructors to facilitate the online learning activities. FAFT consists of two subsystems: activity classification (AC) and activity flow discovery (AFD). A posting can be perceived as a type of announcement, questioning, clarification, interpretation, conflict, or assertion. AC adopts a cascade model to classify various activitytypes of posts in a discussion thread. The empirical evaluation of the classified types from a repository of postings in earth science on-line courses in a senior high school shows that AC can effectively facilitate the coding rocess, and the cascade model can deal with the imbalanced distribution nature of discussion postings. AFD adopts a hidden Markov model (HMM) to discover the activity flows. A discussion activity flow can be presented as a hidden Markov model (HMM) diagram that an instructor can adopt to predict which iscussion activity flow type of a discussion thread may be followed. The empirical results of the HMM from an online forum in earth science subject in a senior high school show that FAFT can effectively predict the type of a discussion activity flow. Thus, the proposed FAFT can be embedded in a course management system to automatically predict the activity flow type of a discussion thread, and in turn reduce the teachers¡¦ loads on managing online discussion forums.

Das Internationale Hochschulinstitut Zittau (IHI Zittau) verfügt über langjährige Erfahrungen im Bereich der elektronisch- unterstützten Lehre, insbesondere beim Einsatz von Videokonferenzen und korrelierenden multimedialen Applikationen. Darüber hinaus ist eine weitgehende Integration von hochschulinternen Verwaltungs- und Gremienprozessen in die Lernplattform OPAL sowie die Nutzung der Lernplattform für die hochschulübergreifende Projektarbeit mit externen Partnern gelungen. Diese Erfahrungen gilt es beim Aufbau eines virtuellen Doktorandenstudiums zu nutzen. Auf der dritten Stufe des Bologna-Prozesses wurde am Internationalen Hochschulinstitut Zittau ein Doktorandenstudium eingerichtet. Das Studium steht auch Fachhochschulstudenten offen, die kooperativ am IHI Zittau promovieren möchten. Das IHI Zittau kooperiert im Rahmen des Doktorandenstudiums mit der Hochschule Zittau-Görlitz (FH) sowie den Fachhochschulen Münster, Nordhausen und Emden, wodurch das Doktorandenstudium über die sächsischen Landesgrenzen hinaus einen Kompetenzgewinn erzielen kann. An diesem Punkt setzt das innovative Konzept des virtuellen Doktorandenstudiums an, welches auf Kolloquien, Videokonferenz-basierte Besprechungen, den Einsatz eines Application Sharing-Tools (Net Viewer) sowie das Dokumenten- und Leistungsnachweis-Management, gestützt auf das Lernmanagementsystem OPAL und dessen Arbeitsgruppenstrukturen, aufbaut. Das Ziel besteht in der Realisierung spezifischer Studienangebote auf Promotionsniveau mit dem Fokus auf fachbezogene Kompetenz-Multiplikation mit Hilfe der Einbindung hochschulpartnerschaftlicher Ressourcen und deren Integration in das virtuelle Studienangebot. Des Weiteren soll die gesamte Studienablaufplanung vom Einschreibeprozedere über die Verwaltungs- und Gremienarbeit bis hin zu den Studienangeboten konsistent auf dem Lernmanagementsystem OPAL basieren. Zur Sicherung der Nachhaltigkeit erfolgt eine wissenschaftliche Aufarbeitung der gesammelten Erfahrungen in Form eines Leitfadens, welcher dem Transfer an andere Hochschulen gerecht werden soll.

Die Erstellung von Lerninhalten ist einer der wichtigsten Prozesse im E-Learning. Die vorliegende Arbeit zeigt einen Ansatz zur Wiederverwendung von Lerninhalten der zum einen die Kosten des Erstellungsprozesses verringern kann und zum anderen effektive Methoden zur Verwaltung aufzeigt. Basis des Ansatzes ist ein vierstufiges Content-Modell (Assets, Lernmaterialien, Lernmodule und Veranstaltungen), welches die Lerninhalte anhand der Granularität aufteilt. Dieses Modell berücksichtigt dabei aktuelle E-Learning-Standards bezüglich der Inhalte und der Metadaten, wodurch eine systemunabhängige Wiederverwendung möglich ist. Zur Verarbeitung von generischen Repräsentationen, wie Materialien im XML-Format, wurde das Konzept der Templates aufgegriffen und um die so genannten Content-Varianten erweitert. Diese ermöglichen die Präsentation von verschiedenen Ausprägungen der Materialien, beispielsweise bezüglich des Ausgabeformates, der Sprache, des Schwierigkeitsgrades von Aufgaben oder der Version. In der Arbeit wird weiterhin ein entsprechendes Konzept zur Systementwicklung einer Lernplattform aufgezeigt. Dieses ist insbesondere durch die Aufteilung in verschiedene Teilsysteme gekennzeichnet, welche eine flexible Konfiguration und Platzierung anhand der Anforderungen an die Wiederverwendung ermöglicht. / The preparation of learning content is one of the most important process in E-Learning. This thesis shows an approach to reuse learning content. On the one hand the costs of the creation process can be reduced and on the other hand effective methods for administration are pointed out. Starting point of the approach is a four-level content model (assets, learning materials, learning modules and seminars), which divides learning contents on the basis of granularity. This model considers thereby current E-Learning-standards concerning content and metadata, whereby an open reuse is possible. For the processing of generic representations, like materials in the XML format, the concept of the Templates was taken up and extended by the content variants. These make the presentation of different developments of the materials possible, for example concerning the output format, the language, the degree of difficulty of tasks or the version. Further this thesis pointed out an appropriate concept for the system development of a learning platform. This is in particular characterized by the partitioning into different subsystems, which makes possible a flexible configuration and placement concerning to the requirements to the reuse.

Τα τελευταία χρόνια η αυξανόμενη σημασία της πληροφορίας και της συνεχιζόμενης μάθησης έχει καταστήσει τη χρήση των τεχνολογιών πληροφορικής και επικοινωνιών (Τ.Π.Ε.) στην εκπαίδευση καθώς και την εξ αποστάσεως εκπαίδευση μέσω e-learning συστημάτων, ως επιτακτική ανάγκη. Το κυριότερο πλεονέκτημα των e-learning συστημάτων είναι ότι παρέχουν τη δυνατότητα στον κόσμο να παρακολουθήσει ένα μάθημα, ακόμα κι ένα ολόκληρο πρόγραμμα σπουδών εξ αποστάσεως, μέσω της σύγχρονης και παγκοσμίως πλέον διαδεδομένης μεθόδου των online courses. Τα περισσότερα μεγάλης εμβέλειας και αναγνωρισιμότητας, πανεπιστήμια του εξωτερικού προσφέρουν online μαθήματα μέσω τεχνολογιών του διαδικτύου, χρησιμοποιώντας διαφάνειες, βιντεο-διαλέξεις και online εκπαιδευτικές δραστηριότητες. Ένας τομέας όμως στον οποίο υστερεί η εκπαίδευση εξ αποστάσεως, ακόμα και στα πιο πρόσφατα ανεπτυγμένα e-learning συστήματα, είναι ο τομέας της προσωποποίησης του σπουδαστή και εξατομίκευσης του συστήματος στις ανάγκες του. Η παρούσα διπλωματική εργασία παρουσιάζει τις δυνατότητες που παρέχονται από τα ήδη υπάρχοντα συστήματα e-learning, την τωρινή κατάσταση με τα παρεχόμενα online μαθήματα από πανεπιστήμια του εξωτερικού και το ερευνητικό κενό που υπάρχει σχετικά με την «προσωποποίηση» (personalization) του σπουδαστή και την προσαρμογή (adaptation) του συστήματος στις ανάγκες του. Μελετάται η μοντελοποίηση του χρήστη (user modeling), τα μαθησιακά προφίλ, ο εμπλουτισμός του προφίλ του σπουδαστή ώστε να παρέχει περισσότερες και αξιόλογες πληροφορίες, καθώς και οι δυνατότητες εξατομίκευσης του συστήματος στον εκάστοτε σπουδαστή, ώστε να επιτευχθεί η επιτάχυνση και αποτελεσματικότητα της ηλεκτρονικής μάθησης. Στα πλαίσια της παρούσας διπλωματικής εργασίας σχεδιάστηκε και υλοποιήθηκε ένα σύστημα ηλεκτρονικής μάθησης, το οποίο στηρίζεται στο λογισμικό Moodle και έχουν αναπτυχθεί σε αυτό, νέες υπηρεσίες εξατομίκευσης και προσαρμοστικότητας του συστήματος στις ανάγκες και προτιμήσεις του εκπαιδευομένου. Το Moodle LMS (Modular Object Oriented Dynamic Learning Environment) είναι ελεύθερο λογισμικό διαχείρισης εκπαιδευτικού περιεχομένου και χρησιμοποιείται από πολλά πανεπιστήμια παγκοσμίως. Είναι ευέλικτο, εύκολο στην εκμάθηση και αρκετά ασφαλές για την ασύγχρονη εκπαίδευση από απόσταση. Ενσωματώνει πληθώρα λειτουργιών και δυνατοτήτων που επιτρέπουν στο διδάσκοντα να διαμορφώσει ένα καλά οργανωμένο και ευχάριστο μάθημα με ευρεία κλίμακα δραστηριοτήτων. Στο εξατομικευμένο και προσαρμοστικό σύστημα ηλεκτρονικής μάθησης που αναπτύχθηκε, διαμορφώθηκε ένα μάθημα με πλούσιο εκπαιδευτικό υλικό, το οποίο απαρτίζουν πολλά και διαφορετικού τύπου μαθησιακά αντικείμενα (πηγές πληροφόρησης, δραστηριότητες, κ.α.). Εμπλουτίστηκε το προφίλ χρήστη με περισσότερες προσωπικές πληροφορίες γι αυτόν και στη συνέχεια αναπτύχθηκαν μαθησιακά μονοπάτια που στηρίζονται είτε στα πεδία προφίλ χρήστη, είτε στο μαθησιακό στυλ του εκπαιδευομένου, είτε σε άλλους παράγοντες που παρουσιάζονται αναλυτικά στην εργασία. Για την εξατομίκευση του συστήματος αναπτύχθηκε μία ενότητα «Pre-course test» η οποία περιλαμβάνει δύο νέες υπηρεσίες για την άντληση πληροφοριών του χρήστη, μορφωτικό υπόβαθρο, μαθησιακό στυλ, προηγούμενη γνώση στο αντικείμενο του μαθήματος κ.α. Τα αποτελέσματα που προκύπτουν από εκεί, αξιοποιούνται κατάλληλα για τη διαμόρφωση ομάδων των εκπαιδευομένων και για τις υπηρεσίες προσαρμοστικότητας του συστήματος. Επίσης, στο διαδικτυακό αυτό σύστημα ηλεκτρονικής μάθησης έχουν αναπτυχθεί μαθησιακά αντικείμενα που ενισχύουν στη συνεργατική μάθηση, βελτιώνουν την ποιότητα του μαθήματος και έτσι αυξάνεται το κίνητρο του σπουδαστή. / Nowdays, e-learning environments have become increasingly popular in educational establishments. The rapid growth of e-learning has changed traditional learning behavior and presented a new situation to both educators (lecturers) and learners (students). The majority of current e-learning systems are based on Learning Management Systems (LMS), which allow students attending courses free from space and time limitations. They can attend the class anytime they are available and regardless of the place. LMS are web-based educational systems that offer students an active role in their own education through a variety of learning activities and different kinds of learning content, that the educator has produced. Although this fact, most Learning Management Systems lack of personalization and adaptivity features. The modern trend in education is the production and organization of Massive Open Online Courses (MOOCs) from large and internationally recognized Universities. So, they focus on gathering too many people in these courses (MOOCs) and not on personalization and adaptivity. Personalization in web-based systems means “attention to the user and his needs”. Web-based systems, such as e-commerce sites, focus on personalization by observing the user, his common actions and navigation paths, in order to understand his preferences and what he is looking for. So they differentiate each individual according to his interests, preferences, and generally his “profile”. Then, they adapt the content appropriately to his needs, and the user watches first the content that may interest him. Traditional and commonly used e-learning platforms offer to their users same educational content, same learning activities and possibilities, and generally exactly the same content, with no further personalization support. Some existing open source e-Learning systems may support, under certain circumstances adaptation and personalization features, but need extension and elaboration to acquire sufficiently these characteristics. Especially in the case of distance learning, that teacher and students have no face-to-face communication, learner’s personalization is essential in order the teacher to be aware of each learner’s characteristics. In e-learning systems, personalization could be achieved with an integrated user profile (student profile), which would include except from the classic information (name, surname, email) more specific and useful information. If the teacher had more information about each student, he could be able to guide him more effectively and evaluate him more correctly. In addition to that, if teacher was aware of each learner’s profile, meaning his learning style, interests, preferences and his previous knowledge of the course topics, he would be able to adapt the learning content to his needs. That would increase student’s satisfaction, motivation and consequently his participation in the course. In this master thesis, a personalized and adaptive e-learning system has been developed. The development of this integrated personalized e-learning system, is based on a very popular open source LMS, which in this case is used for further extension and development of new features. The most suitable LMS for implementing those new features is Moodle (Modular Object-oriented Dynamic Learning Environment), due to its modularity and extensibility as well as its vast community of users. There have been added new features in order to enrich student’s profile and adjust learning material to the learner, depending on his profile and learning progress. The teacher has the ability to organize suitable learning objects and learning paths for each student, depending on particular user profile fields, learning styles and student’s performance. This personalized and adaptive e-learning system increases student’s motivation and participation.

Η πιο σημαντική εξέλιξη της τελευταίας δεκαετίας στον τομέα της εκπαιδευτικής τεχνολογίας αφορά την αλλαγή προσανατολισμών για τη θέση των Τεχνολογιών της Πληροφορίας και των Επικοινωνιών (ΤΠΕ) στην εκπαιδευτική διαδικασία. Απομακρυνόμαστε πλέον από τη λογική του υπολογιστή ως μεμονωμένη θέση εργασίας, προς τη λογική της χρήσης υπολογιστικών συστημάτων. Η εξάπλωση του Διαδικτύου (Web. 2.0), η εμφάνιση των εποικοδομιστικών και κοινωνικοπολιτισμικών θεωριών μάθησης, καθώς και η γνώση γενικότερα, και η επιστημονική γνώση ειδικότερα, συνθέτουν σήμερα ένα σύγχρονο τεχνολογικό και παιδαγωγικό πλαίσιο μέσα στο οποίο διδασκαλία και μάθηση αποκτούν νέες διαστάσεις και δημιουργούν καινοτόμες εκπαιδευτικές πρακτικές. Όλο και περισσότεροι μαθητές χρειάζονται να αποκτήσουν πρόσβαση στην εκπαίδευση οποτεδήποτε και οπουδήποτε. Τα διαδικτυακά Συστήματα Διαχείρισης της Μάθησης παίζουν σημαντικό ρόλο στην εξ Αποστάσεως Εκπαίδευση ενώ χρησιμοποιούνται όλο και περισσότερο σε συνθήκες παραδοσιακής διδασκαλίας. Τα Συστήματα Διαχείρισης της Μάθησης διαφοροποιούνται από τα «κλασσικά» περιβάλλοντα διδασκαλίας, ως προς το βαθμό χρήσης της τεχνολογίας και τη μετατόπιση του ελέγχου και της ευθύνης της μαθησιακής πορείας στους μαθητές. Η μετατόπιση του ελέγχου προς τους μαθητές επιδρά θετικά στη μαθησιακή αποτελεσματικότητα (Chou και Liu, 2005). Σκοπός των Συστημάτων Διαχείρισης της Μάθησης είναι η κάλυψη της απόστασης ανάμεσα στο εκπαιδευτικό περιεχόμενο και τον εκπαιδευόμενο και η ρύθμιση των κοινωνικών αλληλεπιδράσεων ώστε να καταστούν οι χρήστες τους ενεργοί συμμετέχοντες και όχι απλοί δέκτες πληροφοριών. Τα Συστήματα Διαχείρισης της Μάθησης αναπτύσσονται ραγδαία και εφαρμόζονται σε ποικίλες μαθησιακές καταστάσεις σε όλες τις βαθμίδες της εκπαίδευσης και ιδιαίτερα στην τριτοβάθμια (Concannon et al., 2005). Η χρήση τους ανέδειξε νέες εκπαιδευτικές πρακτικές όπως το μεικτό ή συνδυαστικό μοντέλο μάθησης (blended learning) (Garrison και Kanuca, 2004), που χρησιμοποιεί συνδυασμό παραδοσιακών παραδόσεων, διαδικτυακών εφαρμογών και μαθησιακού περιεχομένου, ώστε να αξιοποιούνται ταυτόχρονα τα πλεονεκτήματα πραγματικής και εικονικής τάξης. Στην συγκεκριμένη εργασία παρουσιάζεται αρχικά το απαραίτητο θεωρητικό υπόβαθρο απαντώντας σε ερευνητικά ερωτήματα όπως τι είναι το Ελεύθερο Λογισμικό, πως οι Τεχνολογίες της Πληροφορίας και των Επικοινωνιών σχετίζονται με την Εκπαίδευση, ποια είναι τα σημερινά δεδομένα στο χώρο της εξ Αποστάσεως Εκπαίδευσης, ποιες είναι συνοπτικά οι θεωρίες μάθησης που σχετίζονται με την εξ Αποστάσεως Εκπαίδευση, ποιες είναι οι πιο γνωστές εφαρμογές Ανοιχτού Κώδικα που χρησιμοποιούνται για τη Διαχείριση της Μάθησης από απόσταση καθώς και το αν υποστηρίζουν οι πιο διαδεδομένες πλατφόρμες κατάλληλο εκπαιδευτικό υλικό που να συμβάλλει στην ποιοτική εξ Αποστάσεως Εκπαίδευση. Μιας και υπάρχουν ήδη πολλές συγκριτικές μελέτες που εξετάζουν τα υπάρχοντα Συστήματα Διαχείριση της Μάθησης από πλευράς τεχνικών χαρακτηριστικών, δυνατοτήτων ή κόστους, η παρούσα εργασία επικεντρώνεται στη σχέση τεσσάρων συγκεκριμένων συστημάτων με τις θεωρίες μάθησης χωρίς ωστόσο να παραβλέπεται και η τεχνική όψη της σύγκρισης. Τα αποτελέσματα της εργασίας συνεισφέρουν στο πεδίο της εξ Αποστάσεως Εκπαίδευσης και συγκεκριμένα στην ένταξη των Τεχνολογιών Πληροφορίας και Επικοινωνιών στην εκπαιδευτική διαδικασία με την αξιοποίηση των κατάλληλων Συστημάτων Διαχείρισης της Μάθησης. Στη συνέχεια σχεδιάζεται και περιγράφεται ένα Εικονικό Σύστημα Μάθησης που απευθύνεται σε μαθητές των πρώτων τάξεων του Δημοτικού σχολείου, ενώ έχει προηγηθεί μια έρευνα σε Δημοτικά Σχολεία για να συγκεντρωθούν οι απαραίτητες πληροφορίες από όλα τα εμπλεκόμενα μέρη. Η αρχιτεκτονική του συστήματος και τα use cases παρουσιάζονται στο τέλος της εργασίας. / -

Cette thèse a été développée dans le programme de troisième cycle en informatique dans l'éducation. Cette levée d'une partie théorique à la compréhension de la présence sociale en environnement virtuel de l'apprentissage (AVA), la demande de localisation et de contextualisation de l'éducation à distance (EAD) en ligne, la création d'un outil de collecte de données pour la vérification de la sociale présence des membres d'une AVA fréquentes, et ses demande de prolongation des cours de trois essais, comme les vérificateurs de son applicabilité et de mettre en évidence l'existence ou non de la présence dans un environnement social. Utilisé dans la théorie soulevée auteurs classiques et contemporains, de la sociologie, l'anthropologie et d'autres domaines de la connaissance. Partie du principe que la FOAD en direct est un produit de la mentalité de la modernité, telle qu'elle est conforme aux exigences d'aujourd'hui. Il constate que la perception de la présence sociale est très importante pour aider le processus d'enseignement et d'apprentissage en ligne de l'EOD donc clair certains aspects de la logique sociale en environnement virtuel de l'apprentissage. Cette perception peut également servir d'aide à l'élaboration de ces mesures et d'autres environnements qui présentent des caractéristiques similaires. / A presente tese foi desenvolvida no Programa de Pós-Graduação em Informática na Educação. Trata de um levantamento teórico das bases fundamentais para o entendimento da presença social em ambientes virtuais de aprendizagem (AVA), da procura de localização e contextualização da Educação a Distância (EAD) Online, da criação de um instrumento de coleta de dados para a verificação da presença social por parte dos membros freqüentes de um AVA e da sua subseqüente aplicação em três cursos de extensão como testes verificadores da sua aplicabilidade, além de evidenciar a existência ou não da presença social nestes ambientes. Utilizou-se na teoria levantada autores clássicos e contemporâneos da sociologia, antropologia e de outras áreas do conhecimento. Parte do princípio que a EAD Online é um produto da mentalidade da hodiernidade, pois está sintonizada com as exigências dos dias atuais. Compreende que verificar a percepção da presença social é muito importante para auxiliar o processo ensino-aprendizagem da EAD Online, elucidando alguns aspectos das lógicas sociais nos ambientes virtuais de aprendizagem. Essa percepção também pode servir como ajuda no desenvolvimento destes ambientes e de outros que tenham características semelhantes. / This thesis has been developed in the Post-Graduate Program in Computer in Education. This lifting of a theoretical to the understanding of the social presence in virtual environments for learning (AVA), the demand for location and contextualization of Distance Education (EAD) Online, the creation of a tool for collecting data for the verification of the social presence of the members of a frequent AVA and its subsequent application for extension courses in three tests as verifiers of its applicability and highlight the existence or not of the presence in social environments. Used in the theory raised authors of classic and contemporary sociology, anthropology and other areas of knowledge. Part of the principle that the ODL Online is a product of the mentality of the modernity, as it is line with the requirements of today. It finds that the perception of social presence is very important to help the teaching-learning process of ODL Online therefore clear some aspects of social logic in virtual environments for learning. That perception can also serve as an aid in the development of these and other environments that have similar characteristics.

CARVALHO, Débora Aldyane Barbosa. O Sistema de Avaliação do Desempenho Escolar de Jaguaruana-CE (SADEJ) para a prática pedagógica. 2013. 123f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-graduação em Educação Brasileira, Fortaleza (CE), 2013. / Submitted by Márcia Araújo (marcia_m_bezerra@yahoo.com.br) on 2013-10-03T13:02:46Z No. of bitstreams: 1 2013-DIS-DABCARVALHO.pdf: 3142435 bytes, checksum: 724873c48e8dba67a29b100746c856ef (MD5) / Approved for entry into archive by Márcia Araújo(marcia_m_bezerra@yahoo.com.br) on 2013-10-03T14:18:56Z (GMT) No. of bitstreams: 1 2013-DIS-DABCARVALHO.pdf: 3142435 bytes, checksum: 724873c48e8dba67a29b100746c856ef (MD5) / Made available in DSpace on 2013-10-03T14:18:56Z (GMT). No. of bitstreams: 1 2013-DIS-DABCARVALHO.pdf: 3142435 bytes, checksum: 724873c48e8dba67a29b100746c856ef (MD5) Previous issue date: 2013 / Discusses the use of large-scale assessment, especially System Performance Assessment School Jaguaruana - CE (SADEJ) as a tool to improve teaching practice. The SADEJ seeks to provide information on the performance of students and teachers. The results provide interventive actions of an administrative and teaching to overcome the challenges identified by the evaluative act. Indeed, part of the understanding that assessment, when used as a guiding instrument for learning management, can contribute to pedagogical practice and improve the quality of teaching and hence learning itself. Thus, the study aimed to understand the impact of the results derived by SADEJ to improve pedagogical practice and the management of learning in basic education in public schools Jaguaruana-CE, between 2011 and 2012. Specifically have the following objectives: to describe the structure from the creation and deployment of evaluative experience in schools to the methodology of collection, treatment, presentation of data, analyze how the Department of Education appropriates the results obtained by the proposed evaluation to restructure administrative and pedagogical actions; explicit, in the perception of teachers, the implications of the system in teaching activities; SADEJ evaluate the contributions of the observed performance in elementary school. The methodology followed the approach of quantitative-bibliographical and field. For data collection, we resorted to the use of semi-structured interviews and questionnaires. As a resource to understand the results, we used, respectively, the content analysis (RODRIGUES) for responses issued and SPSS (Statistical Package for the Social Sciences) version 15.0 Windows application for analysis of the questionnaire. The sample consisted of 129 subjects who teach in elementary schools in the municipal education Jaguaruana-CE seven team members SADEJ. The results show that the large-scale assessment by itself, does not improve student performance, nor learning, but the actions subsequent to this type of evaluation which uses the results to inform decisions can contribute to the quality of teaching and optimization performance indicators and learning. This contribution to the pedagogical practice was evident in the proposed SADEJ. The impact of the actions taken after the disclosure of the results is sensitive in growth rates as measured by the indicators and the Proof IDEB Brazil. / Discorre sobre o emprego da avaliação em larga escala, em especial o Sistema de Avaliação de Desempenho Escolar de Jaguaruana – CE (SADEJ), como instrumento para melhorar a prática pedagógica. O SADEJ procura fornecer informações sobre o desempenho de discentes e docentes. Os resultados subsidiam ações interventivas de caráter administrativo e pedagógico para superar os desafios apontados pelo ato avaliativo. Com efeito, parte do entendimento de que avaliação, quando utilizada como instrumento norteador da gestão da aprendizagem, pode contribuir para a prática pedagógica e melhorar a qualidade do ensino e, consequentemente, a própria aprendizagem. Assim, o estudo teve como objetivo geral compreender a repercussão dos resultados originados pelo SADEJ para aprimorar a prática pedagógica e a gestão da aprendizagem no ensino fundamental em escolas públicas municipais de Jaguaruana- CE, no período 2011 e 2012. Especificamente têm-se os seguintes objetivos: descrever desde a estrutura de criação e implantação da experiência avaliativa nas escolas até a metodologia de coleta, tratamento, apresentação dos dados; analisar como a Secretaria de Educação se apropria dos resultados obtidos pela avaliação proposta para reestruturar as ações administrativo-pedagógicas; explicitar, na percepção dos professores, as implicações do Sistema na ação docente; avaliar as contribuições do SADEJ no desempenho observado no ensino fundamental. A metodologia utilizada seguiu a abordagem quantiqualitativa de natureza bibliográfica e de campo. Para coleta de dados, recorreu-se à utilização de entrevistas semiestruturadas e questionário. Como recurso para compreensão dos resultados utilizou-se, respectivamente, a análise de conteúdo (RODRIGUES) para as respostas emitidas e o software SPSS (Statistical Pakage for the Social Sciences) versão 15.0 do aplicativo Windows para análise do questionário. A amostra foi composta por 129 sujeitos que lecionam nas escolas de ensino fundamental da rede municipal de ensino de Jaguaruana- CE e sete membros da equipe do SADEJ. Os resultados apontam que a avaliação em larga escala por si, não melhora o desempenho dos alunos, tampouco a aprendizagem, mas as ações posteriores a esse tipo de avaliação que se utiliza dos resultados para fundamentar as decisões podem contribuir para a qualidade do ensino e otimização dos indicadores de desempenho e aprendizagem. Essa contribuição à prática pedagógica ficou evidente na proposta do SADEJ. A repercussão das ações executadas após a divulgação dos resultados é sensível nas taxas de crescimento nos indicadores aferidos pelo IDEB e pela Prova Brasil.

This main goal of this project was to implement a training course in archivistic to the Technical and Administrative Servers in Education of the UFSM using as a technological tool the Learning Management System Moodle. The intention is produce a reflection about the modality of distance learning and the LMS as an element to support a professional training in the institution. The research was classified as applied quantitative approach and a case study through the technical procedures for acquiring objective knowledge about Moodle; the study supports a proposal and an evaluation of an alternative training using distance learning. Techniques and instruments of literature were used for read, analyze and interpret the last material already published in books, scientific papers, dissertations and doctoral theses. The bibliography facilitated the planning and the development of a training course in distance learning using the LMS of the Pró-Reitoria de Gestão de Pessoas (PROGEP) in the UFSM university. To reinforce the requirements for the expansion of the institutional archivistics polices of the university, the project develops studies in university archives and in the document preservation as an evidence of scientific, cultural and educational knowledge of the country. This helps to ensure the right access to information, the right of citizens and transparency of government actions. The project demonstrated the feasibility of conducting distance learning training courses to servicemen directly or indirectly involved in institutional documents management. The staff improvement policies implementation through distance learning is an effective strategic tool to implement the UFSM archivistic system. The LMS Moodle of PROGEP worked as environment of cooperative interaction between technical and administrative servicemen and the DAG (Departamento de Arquivo Geral). / Este estudo teve como principal objetivo implementar um curso de capacitação na área arquivística para os servidores Técnico-Administrativos em Educação (TAE) da UFSM, utilizando-se como ferramenta tecnológica o Ambiente Virtual de Ensino-Aprendizado (AVEA) Moodle e, assim, auxiliar na reflexão acerca da modalidade de educação a distância e de AVEA como elemento de suporte a capacitação profissional na instituição. A pesquisa foi classificada como aplicada com abordagem quantitativa e um estudo de caso quanto aos procedimentos técnicos porque objetivou adquirir conhecimento sobre o Moodle, a fim subsidiar a proposição e a avaliação de uma alternativa de capacitação por meio da modalidade a distância. Para tanto, utilizou-se das técnicas e instrumentos da pesquisa bibliográfica para leitura, análise e interpretação de materiais já publicados em livros, artigos científicos, dissertações de mestrado e teses de doutorado. As ideias de diferentes autores possibilitaram o planejamento e a construção de um curso nessa modalidade, utilizando-se o ambiente de EaD da Pró-Reitoria de Gestão de Pessoas (PROGEP) da Universidade. Para reforçar a necessidade de expansão das políticas arquivísticas nas IFES abordaram-se temas relevantes sobre os arquivos universitários, em especial as universidades federais, e a preservação de seu patrimônio documental como prova do conhecimento científico, cultural e educacional do País, para garantir o acesso à informação, o direito dos cidadãos e a transparência das ações governamentais. Os estudos demonstraram a viabilidade de realização de cursos de capacitação à distância aos servidores envolvidos, direta ou indiretamente, na gestão de documentos institucionais. A implementação de políticas de capacitação profissional a distância apresentou-se como uma ferramenta estratégica eficaz à implantação do sistema de arquivos da UFSM e o Ambiente de EaD da PROGEP, que utiliza o Moodle, serviu como um ambiente de interação cooperativa entre os servidores técnico-administrativos em educação e o Departamento de Arquivo Geral.

Cette thèse a été développée dans le programme de troisième cycle en informatique dans l'éducation. Cette levée d'une partie théorique à la compréhension de la présence sociale en environnement virtuel de l'apprentissage (AVA), la demande de localisation et de contextualisation de l'éducation à distance (EAD) en ligne, la création d'un outil de collecte de données pour la vérification de la sociale présence des membres d'une AVA fréquentes, et ses demande de prolongation des cours de trois essais, comme les vérificateurs de son applicabilité et de mettre en évidence l'existence ou non de la présence dans un environnement social. Utilisé dans la théorie soulevée auteurs classiques et contemporains, de la sociologie, l'anthropologie et d'autres domaines de la connaissance. Partie du principe que la FOAD en direct est un produit de la mentalité de la modernité, telle qu'elle est conforme aux exigences d'aujourd'hui. Il constate que la perception de la présence sociale est très importante pour aider le processus d'enseignement et d'apprentissage en ligne de l'EOD donc clair certains aspects de la logique sociale en environnement virtuel de l'apprentissage. Cette perception peut également servir d'aide à l'élaboration de ces mesures et d'autres environnements qui présentent des caractéristiques similaires. / A presente tese foi desenvolvida no Programa de Pós-Graduação em Informática na Educação. Trata de um levantamento teórico das bases fundamentais para o entendimento da presença social em ambientes virtuais de aprendizagem (AVA), da procura de localização e contextualização da Educação a Distância (EAD) Online, da criação de um instrumento de coleta de dados para a verificação da presença social por parte dos membros freqüentes de um AVA e da sua subseqüente aplicação em três cursos de extensão como testes verificadores da sua aplicabilidade, além de evidenciar a existência ou não da presença social nestes ambientes. Utilizou-se na teoria levantada autores clássicos e contemporâneos da sociologia, antropologia e de outras áreas do conhecimento. Parte do princípio que a EAD Online é um produto da mentalidade da hodiernidade, pois está sintonizada com as exigências dos dias atuais. Compreende que verificar a percepção da presença social é muito importante para auxiliar o processo ensino-aprendizagem da EAD Online, elucidando alguns aspectos das lógicas sociais nos ambientes virtuais de aprendizagem. Essa percepção também pode servir como ajuda no desenvolvimento destes ambientes e de outros que tenham características semelhantes. / This thesis has been developed in the Post-Graduate Program in Computer in Education. This lifting of a theoretical to the understanding of the social presence in virtual environments for learning (AVA), the demand for location and contextualization of Distance Education (EAD) Online, the creation of a tool for collecting data for the verification of the social presence of the members of a frequent AVA and its subsequent application for extension courses in three tests as verifiers of its applicability and highlight the existence or not of the presence in social environments. Used in the theory raised authors of classic and contemporary sociology, anthropology and other areas of knowledge. Part of the principle that the ODL Online is a product of the mentality of the modernity, as it is line with the requirements of today. It finds that the perception of social presence is very important to help the teaching-learning process of ODL Online therefore clear some aspects of social logic in virtual environments for learning. That perception can also serve as an aid in the development of these and other environments that have similar characteristics.

Submitted by Alison Vanceto (alison-vanceto@hotmail.com) on 2017-05-09T12:29:34Z No. of bitstreams: 1 DissAESCSF.pdf: 8504536 bytes, checksum: 5aa7619eb4ee6026af071cd2ad3bd1e2 (MD5) / Approved for entry into archive by Ronildo Prado (ronisp@ufscar.br) on 2017-05-11T18:14:22Z (GMT) No. of bitstreams: 1 DissAESCSF.pdf: 8504536 bytes, checksum: 5aa7619eb4ee6026af071cd2ad3bd1e2 (MD5) / Approved for entry into archive by Ronildo Prado (ronisp@ufscar.br) on 2017-05-11T18:14:30Z (GMT) No. of bitstreams: 1 DissAESCSF.pdf: 8504536 bytes, checksum: 5aa7619eb4ee6026af071cd2ad3bd1e2 (MD5) / Made available in DSpace on 2017-05-11T18:19:28Z (GMT). No. of bitstreams: 1 DissAESCSF.pdf: 8504536 bytes, checksum: 5aa7619eb4ee6026af071cd2ad3bd1e2 (MD5) Previous issue date: 2016-08-29 / Não recebi financiamento / The main purpose of this study is to analyze, by using Discursive Sequences, the paradox established during the construction of the teacher’s image in the twenty-first century. The corpus of this research consists of two Learning Management Systems (LMS) - Schoology and Edmodo - and official documents such as Leis de Diretrizes e Bases. French Discourse Analysis will be used as theory and method, in which authors as Pêcheux (1995, 2008) and Orlandi (2004, 2009, 2014) define concepts such as paraphrasing and metaphor for construction and maintenance of discourse. These concepts, related to Dominique Julia’s theory (2000), evoke the discursive memory and its effects on the development of the teacher’s image due to technological changes. / Este estudo analisa, utilizando Sequências Discursivas (SD), o paradoxo que se apresenta na construção da imagem do docente no século XXI. O corpus dessa pesquisa é formado por dois Sistemas de Gerenciamento de Aprendizagem (SGA) – Schoology e Edmodo – e documentos oficiais, como as Leis de Diretrizes e Bases. A base teórico-metodológica é a Análise de Discurso Francesa, na qual autores como Pêcheux (1995, 2008) e Orlandi (2004, 2009, 2014) definem conceitos como paráfrase e metáfora para construção e manutenção do discurso. Esses conceitos, ao serem associados à fala do historiador Dominique Julia (2000), no âmbito histórico evocam a memória discursiva e seus efeitos produzidos na elaboração do imaginário docente diante das mudanças tecnológicas.