No mundo inteiro a discussão, ocorrida nas duas últimas décadas, sobre a gestão de resíduos sólidos, em congressos técnicos, em ambientes parlamentares e mesmo junto a população, tem sido dominada pela necessidade da humanidade fazer algo que realmente mude a realidade hoje vivida. As tecnologias existentes são suficientes para tratar de maneira eficiente a maioria dos resíduos que são gerados, mas o que falta à nossa sociedade é a capacidade de prever ações dentro de sistemas de planejamento estruturados, que originem políticas públicas coerentes. No ambiente acadêmico não tem sido diferente, muito se pesquisa, muito se ensina, mas no dia a dia as ferramentas de gestão que são ensinadas em aula, mas não são aplicadas. Neste trabalho desenvolveu-se, dentro do ambiente acadêmico, uma ferramenta de gestão que fornece uma estrutura para a elaboração de Planos de Gerenciamento de Resíduos Sólidos e que permite avaliar o seu grau de implantação. Para isto foi montado um modelo, baseado numa planilha, foram realizadas amostragem de resíduos em várias Unidades da Universidade Federal do Rio Grande do Sul, sendo apresentados os dados quantitativos, os procedimentos e os planos para a melhoria da gestão. Aplicando a ferramenta de avaliação, que permitia a nota máxima de 100 pontos, as Unidades avaliadas obtiveram resultados que se adequavam à realidade encontrada, com 41 pontos para a que tinha o Plano iniciado a menos tempo. Aplicada em mais de um ciclo a ferramenta conseguiu também avaliar os avanços obtidos no processo de gestão, com a variação de 67 para 84 pontos na Unidade com mais tempo de implantação. Também apresentou entre os itens avaliados (liderança, estratégias, usuários, sociedade, pessoal e resultados), quais os que representavam maior risco e deveriam receber mais atenção no ciclo de melhoria seguinte especificamente sempre o de Estratégias. / Throughout the last two decades, in the whole word, the debate about solid waste management, in technical congresses, parliamentary spaces and even with the population has been dominated by humanity's need to do something that really changes the reality we are experiencing today. Existing technologies are sufficient to efficiently treat most of the waste that is generated, but what is lacking in our society is the ability to predict actions within structured planning systems that yield consistent public policies. In the academic space has not been different, much if research, much is taught, but in the day to day management tools that are taught in class, but are not implemented. In this work, a management tool was developed within the Academia, that provides a framework for the elaboration of Solid Waste Management Plans and allows evaluating their degree of implementation. For this purpose, a model based on a spreadsheet was set up. Samples were collected at various units of the Federal University of Rio Grande do Sul. Quantitative data, procedures and plans for improving management were presented. Applying the evaluation tool, which allowed a maximum score of 100 points, the Academics Units evaluated had results that were adequate to the reality found, with 41 points for which the plan was started in less time. Applied in more than one cycle, the tool was also able to evaluate the progress made in the management process, with the change from 67 to 84 points in the Unit with more implementation time. It also presented among the evaluated items (leadership, strategies, users, society, personnel and results), which represented the highest risk and should receive more attention in the following improvement cycle specifically always the Strategy.

Thesis (M. Environmental Management))--North-West University, Potchefstroom Campus, 2007.

No description available.

Στην παρούσα εργασία γίνεται Μελέτη και Καταγραφή των σημαντικότερων υπηρεσιών που παρέχουν 12 από τα πιο γνωστά Client Management Tools που υπάρχουν στην αγορά. Παρουσιάζεται ένας πίνακας με τις λειτουργίες που παρέχει κάθε ένα από αυτά τα Client Management Tool. Επιπλέον γίνεται μια μελέτη για την Τιμολογιακή Πολιτική που ακολουθούν τα Client Management Tools. Στην συνέχεια γίνεται μία έρευνα για την CMDB, καθώς επίσης και τα βήματα τα οποία ακολουθούνται για την σχεδίασή της. Μελετάται το ITIL, και παρουσιάζεται ο τρόπος με τον οποίο ένα Client Management Tool μπορεί να γίνει ITIL Compatible. Στην συνέχεια, παρουσιάζεται το SchoolView, μία υπηρεσία ανάλογη με αυτή της υπηρεσίας TeamViewer, με την οποία αναβαθμίζεται το SchoolRSM. Και τέλος, προτείνονται κάποιες ενέργειες που πρέπει να γίνουν έτσι ώστε να μπορέσουμε να εφαρμόσουμε την CMDB στο OpenRSM. / The current thesis has done a study and a listing of the most important functions provided by twelve of the most renowned Client Management Tools. A table is presented with the functions that are provided by each of these Client Management Tools. Additionally a study is done for the price list policy that the Client Management Tools follow. Moreover a research is done for the CMDB and definitions associated with it are given as well as the steps that are followed for its construction. What is more, the ITIL is being studied, and the way in which a Client Management Tool can be ITIL Compatible is presented. Additionally, the SchoolView is being presented, a service similar to TeamViewer, with which SchoolRSM is being upgraded. Finally, there is a suggestion of some actions that should be done so as to adjust the CMDB to OpenRSM.

No description available.

Municipalities as the custodians of the environment in their areas of jurisdiction have the responsibility to care for the environment through their activities. This will ensure that the health and quality of the living of residents is protected and that residents continue to benefit from the environment in the long term. This study focuses on the environmental management activities of South African municipalities by providing a theoretical framework for environmental management, review available environmental management tools and reflect on environmental management activities by municipalities of the Kgalagadi area. Municipalities of the Kgalagadi area were analysed against the various available environmental management tools, municipal health responsibilities and powers and functions. The core finding is that most environmental management tools are developed and implemented in the Kgalagadi area. However a concern is the lack of effective utilisation of by-laws as a tool and the under-performance of the municipal health function by the District Municipality. It is recommended that municipalities should align their environmental activities to the powers and functions of local government and the performance management system of municipalities measure environmental performance as well. / Thesis (M. Environmental Management))--North-West University, Potchefstroom Campus, 2007

No mundo inteiro a discussão, ocorrida nas duas últimas décadas, sobre a gestão de resíduos sólidos, em congressos técnicos, em ambientes parlamentares e mesmo junto a população, tem sido dominada pela necessidade da humanidade fazer algo que realmente mude a realidade hoje vivida. As tecnologias existentes são suficientes para tratar de maneira eficiente a maioria dos resíduos que são gerados, mas o que falta à nossa sociedade é a capacidade de prever ações dentro de sistemas de planejamento estruturados, que originem políticas públicas coerentes. No ambiente acadêmico não tem sido diferente, muito se pesquisa, muito se ensina, mas no dia a dia as ferramentas de gestão que são ensinadas em aula, mas não são aplicadas. Neste trabalho desenvolveu-se, dentro do ambiente acadêmico, uma ferramenta de gestão que fornece uma estrutura para a elaboração de Planos de Gerenciamento de Resíduos Sólidos e que permite avaliar o seu grau de implantação. Para isto foi montado um modelo, baseado numa planilha, foram realizadas amostragem de resíduos em várias Unidades da Universidade Federal do Rio Grande do Sul, sendo apresentados os dados quantitativos, os procedimentos e os planos para a melhoria da gestão. Aplicando a ferramenta de avaliação, que permitia a nota máxima de 100 pontos, as Unidades avaliadas obtiveram resultados que se adequavam à realidade encontrada, com 41 pontos para a que tinha o Plano iniciado a menos tempo. Aplicada em mais de um ciclo a ferramenta conseguiu também avaliar os avanços obtidos no processo de gestão, com a variação de 67 para 84 pontos na Unidade com mais tempo de implantação. Também apresentou entre os itens avaliados (liderança, estratégias, usuários, sociedade, pessoal e resultados), quais os que representavam maior risco e deveriam receber mais atenção no ciclo de melhoria seguinte especificamente sempre o de Estratégias. / Throughout the last two decades, in the whole word, the debate about solid waste management, in technical congresses, parliamentary spaces and even with the population has been dominated by humanity's need to do something that really changes the reality we are experiencing today. Existing technologies are sufficient to efficiently treat most of the waste that is generated, but what is lacking in our society is the ability to predict actions within structured planning systems that yield consistent public policies. In the academic space has not been different, much if research, much is taught, but in the day to day management tools that are taught in class, but are not implemented. In this work, a management tool was developed within the Academia, that provides a framework for the elaboration of Solid Waste Management Plans and allows evaluating their degree of implementation. For this purpose, a model based on a spreadsheet was set up. Samples were collected at various units of the Federal University of Rio Grande do Sul. Quantitative data, procedures and plans for improving management were presented. Applying the evaluation tool, which allowed a maximum score of 100 points, the Academics Units evaluated had results that were adequate to the reality found, with 41 points for which the plan was started in less time. Applied in more than one cycle, the tool was also able to evaluate the progress made in the management process, with the change from 67 to 84 points in the Unit with more implementation time. It also presented among the evaluated items (leadership, strategies, users, society, personnel and results), which represented the highest risk and should receive more attention in the following improvement cycle specifically always the Strategy.

Cette thèse part du constat de la nécessité d'améliorer la performance temporelle des flux de patients souffrant de pathologies urgentes. Elle propose pour ce faire un rôle original des outils de gestion. Particulièrement dans le secteur public, les outils de gestion sont principalement utilisés pour conformer les organisations à la représentation d'un décideur éloigné du terrain, laissant un degré de liberté faible aux acteurs locaux. Nous utilisons des outils provenant des lean et supply-chain managements dans le cadre d'une chaîne de prise en charge des accidents vasculaires cérébraux et des urgences hospitalières pour montrer que les outils de gestion peuvent permettre de "générer" des organisations originales plus performantes que celles existantes. L'apport de cette thèse est donc double. Premièrement sur l'ouverture des fonctions des outils de gestion. Deuxièmement sur les chaînes logistiques de prise en charge de l'urgence, que nous appelons emergency healthcare supply-chains, pour lesquelles les modalités de fonctionnement sont décrites et distinguées par rapport aux notions classiques de healthcare supply chains. / In this thesis, we acknoledge that the performance of emergency patients flow could be highered. We propose to explore an original function of management tools. Indeed particularly in the public sector, management tools are mainly used to conform the organizations to the representation of a central deciding actor, disconnected from the field, which leads to a low degree of freedom of local workers. We use tools from lean and supply-chain managements respectively in a stroke care chain and a local emergency care chain to prove that management tools can "generate" more performing alternative organizations. This thesis proposes two kinds of findings. Firstly on the opening of the functions of management tools. Secondly on emergency healtcare supply chains, for which specificities compared to classical healthcare supply chains imply original management rules and functions.

Submitted by Maria Medeiros (maria.dilva1@ufcg.edu.br) on 2018-08-28T14:51:53Z No. of bitstreams: 1 MARIA ADRIANA DE FREITAS MÁGERO RIBEIRO - TESE (PPGRN) 2016.pdf: 4890715 bytes, checksum: 8ddb96185afb1e335b5aba53e7281689 (MD5) / Made available in DSpace on 2018-08-28T14:51:53Z (GMT). No. of bitstreams: 1 MARIA ADRIANA DE FREITAS MÁGERO RIBEIRO - TESE (PPGRN) 2016.pdf: 4890715 bytes, checksum: 8ddb96185afb1e335b5aba53e7281689 (MD5) Previous issue date: 2016 / CNPq / A participação pública pode ser definida como um processo pelo qual diferentes atores colocam os problemas e soluções, onde metodologias e ferramentas são capazes de promover a criação de espaços coletivos de reflexão e diálogo, visando à construção e o conhecimento comum. Esta abordagem leva em conta o cenário específico onde o processo e as alternativas ocorrem em um contexto político, social e econômico. O acesso à informação na participação é essencial para a construção de sensibilização do público, principalmente nas questões relacionadas à água. As informações são necessárias, pois são capazes de fornecer aos envolvidos a oportunidade de expressar as suas preocupações e permite que as autoridades públicas tenham conhecimento sobre tais preocupações, garantindo que as decisões sejam implementadas de forma mais equitativa possível. Com a implementação da Lei Federal 9.433/1997, que instituiu a Política Nacional de Recursos Hídricos (PNRH) houve um grande impulso ao processo de gestão das águas no Brasil. A Lei Federal introduziu um novo paradigma à gestão hídrica, destacando-se o princípio da descentralização da administração de recursos hídricos, com a participação dos governos, dos usuários e das comunidades no processo de tomada de decisões. Os Comitês de Bacias Hidrográficas (CBHs) foram criados, com o objetivo de articular as questões relacionadas à gestão dos recursos hídricos destacando a atuação das entidades envolvidas, em nível de bacia hidrográfica. No Estado da Paraíba, a Política Estadual de Recursos Hídricos (PERH), estabelecida pela Lei 6.308/96 (alterada em 2007, pela Lei 8.446/07, para adequação às diretrizes da PNRH), também adota a gestão participativa como fundamento. Em Portugal, a Lei 58/2005 adaptou para a legislação nacional a Diretiva 2000/60/CE da União Europeia. Em 2009, no seguimento desta lei, o governo descentralizou a sua gestão criando 8 regiões hidrográficas, a cargo de órgãos autônomos intitulados Administrações de Região Hidrográfica (ARH). Foram também criados 5 Conselhos de Região Hidrográfica, com funções de órgãos consultivos das respectivas administrações. Neste contexto, o presente estudo avalia e compara a atuação do Comitê da Bacia Hidrográfica do rio Paraíba e do Conselho de Recursos Hídricos do Alentejo, nas discussões dos instrumentos de gestão, ressaltando as semelhanças e dificuldades intrínsecas ao processo de implantação das políticas participativas. Em Portugal, a gestão das águas apresenta características de centralização, os Conselhos de Região Hidrográfica serviram, em grande parte, como espaços de prestação de informações da administração para os outros segmentos representados. As lacunas observadas no caso português são refletidas pelo modelo de gestão top-down, em que raras questões podem ser inseridas às discussões. Para o caso brasileiro, ainda são necessários ajustes no modelo de gerenciamento das águas, no sentido de promover à participação mais ativa dos membros, o fortalecimento das bases locais, através da aprendizagem social e, consequentemente, a independência desses espaços públicos tornando, a gestão dos recursos descentralizada e participativa. / Public participation can be defined as a process by which different actors pose problems and solutions and methodologies and tools, able to promote the creation of collective spaces for reflection and dialogue, aimed at building and common knowledge. This approach takes into account the specific scenario where the process and alternatives occur in a political context, social and economic. Access to information on participation is essential to building public awareness, especially on issues related to water. The information is necessary, as they are able to provide those involved the opportunity to express its concerns and enable public authorities are aware of such concerns, ensuring that decisions are implemented in a more equitable manner possible. With the implementation of Federal Law 9433/1997, which established the National Water Resources Policy (PNRH) was a big boost to the water management process in Brazil. Federal Law introduced a new paradigm for water management, especially the principle of decentralization of water management, with the participation of governments, users and communities in the decision-making process. Committees of Watershed (CBHs) were created with the objective of coordinating issues related to water resources management highlighting the role of the entities involved in watershed level. In the state of Paraíba, the State Water Resources Policy (PERH), established by Law 6.308/96 (as amended in 2007 by Law 8.446/07, in compliance with the guidelines of PNRH) also adopts participatory management as the foundation. In Portugal, Law 58/2005 adapted into national law Directive 2000/60 / EC of the European Union. In 2009, following this law, the government has decentralized its management creating eight river basin districts, in charge of autonomous bodies entitled Regional Hydrographic Administration (ARH). They were also created five Councils River Basin, with advisory bodies functions of their administrations. In this context, the present study evaluates and compares the performance of the Basin of the Paraíba River Committee and the Board of Water Resources of Alentejo, in discussions of management tools, highlighting the similarities and difficulties inherent to the implementation of participatory political process. In Portugal, water management features centralization features, the River Basin Councils served largely as spaces to provide management information to the other represented segments. The gaps observed in the Portuguese case are reflected by the model of top-down management, where rare issues can be inserted into the discussions. For Brazil, are still necessary adjustments in the water management model to promote the more active participation of members, the strengthening of local bases through social learning and hence the independence of these public spaces making, management the decentralized and participatory resources.

[pt] É apresentada uma implementação de um workflow dinâmico para uma ferramenta de gerência de projetos. O workflow criado possui regras de negócio inspiradas em duas metodologias ágeis consagradas no mercado: o Scrum e XP (extreme programming). O objetivo do trabalho é apresentar uma ferramenta de gerência de projetos incrementais flexível e adaptável às necessidades dos diferentes projetos. Também é apresentada uma avaliação experimental do uso da ferramenta ao longo do desenvolvimento deste projeto. / [en] A dynamic workflow for a management tool is presented. The workflow created has business rules based on two agile methodologies: Scrum and XP (extreme programming). The main objective of this work is to present an agile project management tool with a flexible workflow, adaptable to different projects requirements. Finally, we present an experimental evaluation of the use of the tool while developing this project.