M.Ing. / Nowadays successful companies realize that placing the customers' needs first is so important that it must be an attitude of all departments within the business, an attitude of everyone involved in the business and staff at large. They have to understand that the success of a company depends on customers. This research report will aim to emphasize that it is crucial for companies to satisfy and meet customer needs. Thus, the identification of customer needs, the satisfaction of customers and to satisfy the customers establishing product specifications are emphasized. The applications of the methods and techniques of the process of customer needs identification of a commercial product will be demonstrated and compared on a Turkish computer company and a South African computer company. As the market place, the South African and the Turkish computer market, as the commercial product, a computer and as the computer companies, the Surat computer company and the Microstar computer systems company will be chosen in the case study. The results of the case study will be presented in an integrated manner with the literature study. This report will be based on a case study of customer needs identification in computer technology.

The purpose of this community needs assessment was to explore the unmet health needs in some of the communities of Riverside County, to discover which populations are most adversely affected by these unmet needs, and to determine what barriers hinder individuals from getting their needs met. United Way of the Inland Valleys, in cooperation with Kaiser Permanente of Riverside conducted this study as part of their community based needs assessment.

This project was an assessment of elderly health care needs and access. Three urban San Bernardino communities in zip codes 92405, 92410, and 92411 were targeted. The assessment was structured according to King's theoretical construction of community as a multilevel interaction between personal, interpersonal and social systems. The components of the assessment included digital photographs, web-based internet assessments, key informant interviews, and community business visits.

O conceito de deficiência caracteriza-se por limitações às atividades e restrições à participação das pessoas na sociedade sob influências contextuais. Compreende assim uma interação dinâmica entre deficiência, funcionalidade e fatores contextuais, com impacto variado sobre a qualidade de vida, o que por sua vez pode acarretar diferentes percepções sobre as necessidades humanas a serem supridas. Entre os instrumentos usados para avaliar o grau de incapacidade da pessoa podemos citar a Medida de Independência Funcional (MIF) e a Classificação Internacional de Funcionalidade, Incapacidade e Saúde (CIF). Por sua vez, a teoria da motivação humana de Maslow é amplamente conhecida por tentar explicar as necessidades humanas através de um modelo hierarquizado. O objetivo desta dissertação é identificar se as necessidades humanas, como explicadas pela teoria de Maslow, das pessoas com deficiência estão sendo adequadamente avaliadas pelos instrumentos comumente utilizados como a MIF e a CIF. Uma revisão da literatura foi realizada e então a metodologia da Teoria Fundamentada nos Dados foi aplicada para comparar a MIF, a CIF e a teoria de Maslow. Como resultado, a grande maioria dos domínios da MIF corresponde à habilidade de executar atividades demandadas pelas necessidades fisiológicas, de segurança e em alguns aspectos sociais, porém nenhuma delas pode ser correlacionada aos campos de estima e autorrealização. Por outro lado, a CIF provê elementos específicos de todos os domínios exceto na autorrealização, cujos elementos são mais subjetivos e variáveis. Portanto, a CIF avalia de uma forma melhor se as necessidades humanas das pessoas com deficiência estão sendo atendidas e, por isso, pode ser usada para monitorar a evolução necessária para atender às necessidades específicas das pessoas com deficiência / The concept of disability is characterized by limitations on activities and restrictions on participation in society of people under contextual influences. Thus it comprises a dynamic interaction between disability itself, functionality and contextual factors, causing impact on quality of life in different levels, which in turn can lead to different perceptions of human needs to be met. Among the instruments used to assess the degree of incapacity of the person we can mention the Functional Independence Measure (FIM) and the International Classification of Functioning, Disability and Health (ICF). In turn, the theory of Maslow\'s human motivation is widely known for trying to explain human needs according to a hierarchical model. The aim of this dissertation is to identify whether human needs, as explained by Maslow\'s theory, of people with disability are been properly evaluated by the commonly used measure instruments like FIM and ICF. A review of literature was performed and the Ground Theory Method was then applied to compare FIM, ICF and Maslow\'s theory of human motivation. As results, the vast majority of FIM domains correspond to the ability to execute activities demanded by physiological, safety and some aspects of belongingness and love needs but none of them can be correlated to the fields of esteem and self-actualization. On the other hand, the ICF provides specific elements for all the domains but self-actualization, where the elements are more subjective and variable. So, we can conclude that the ICF can evaluate in a better way whether the human needs of people with disability are been fulfilled and thus can be used for monitoring the evolution necessary to meet specific needs of people with disability

This study addresses the healthcare needs of employees and their families living in the Kruger National Park (KNP). A quantitative, explorative, descriptive research design was used to interview respondents who comprised of 75 male and female employees with children of various ages. The findings revealed that physical, psychological, environmental, socio-cultural, and behavioural needs of the employees and their families living in the KNP is probably unattainable as healthcare services are poorly distributed throughout the KNP, being mostly concentrated in the main camp of Skukuza. A number of respondents indicated that they required consultations about psychological and socio-cultural stresses in their lives. These services are not available in the KNP. / Health Studies / M.A. (Health Studies)

Выпускная квалификационная работа “Анализ компетенции системного мышления в компании GUDSR, Екатеринбург, Российская Федерация” в форме магистерской диссертации выполнена на 107 листах (формат А4, шрифт Times New Roman, размер шрифта 14, интервал между строками 2), без вложений. Количество таблиц – 12 (без учета вложений). Количество рисунков – 22 (без учета вложений). Ключевые термины: Профессиональные компетенции, управление компетенциями, модель компетенций, оценка потребностей в обучении, развитие компетенций, системное мышление. Выпускная квалификационная работа состоит из реферата, Введения, 5 глав, рекомендаций по предложениям, заключения, библиографии и приложения. В теоретической части представлено определение компетенции системного мышления, компетентностная модель, оценка эффективности и развитие компетенций. В практической части описываются общие характеристики исследуемой компании, анализ сотрудников, методология и инструменты исследования, и его результаты. На основе этих результатов было выдвинуто несколько предложений по развитию компетенции системного мышления и программа, как повысить уровень компетенции системного мышления в компании GUDSR. / Final qualifying work “Analysis of the Systems thinking competency at the GUDSR company, in Yekaterinburg, Russian Federation” in the form of Master thesis is performed on 107 sheets (A4 format, font Times New Roman, font size 14, 2 line spacing), excluding attachments. Number of tables – 12 (excluding attachments). The number of figures – 22 (excluding attachments). Key terms: Job competencies, competency management, competency model, training needs assessment, competency development, Systems thinking. Final qualifying work consists in Abstract, Introduction, 5 chapters, proposal recommendations, conclusion, bibliography and appendix. In the theoretical part it presents the definition of Systems thinking competency, competence model, performance evaluation and competence development. The practical part describes the general characteristics of the investigated company, the analysis of employees, methodology and instruments of research and its results. Based on these results, there were several proposals of Systems thinking competency development and the program how to arise the level of Systems thinking competency in the GUDSR company.

<p>  </p> <p>This dissertation explores the healthcare status, concerns and access of Spanish-speaking, immigrant Latinos who live and work in and around Clinton County, Indiana. The study analyzed the responses of 579 participants who answered questions during 20-minute, door-to-door interviews (80% of which were conducted in Spanish). The study’s sponsor, the Indiana Minority Health Coalition (IMHC), was interested in assessing the health needs of this Latino community because it receives IMHC’s funding for health disparity reduction. IMHC was interested in comparing the results of a previous benchmarking study, conducted a decade earlier, to the 2020 results for the purposes of understanding how successfully programming was being implemented. Between 2010 and 2020, Indiana’s Latino population increased nearly 25%, and the population in Clinton County (where more than half of the school children are now Latino) almost doubled.</p> <p>The study was spearheaded by the Purdue Center for Regional Development in conjunction with the Learning Network of Clinton County, a community-based organization that provides education and training in English and Spanish to adult learners, as well as the Mexican Consulate of Indianapolis that promoted the study among Spanish-speakers and shared the study results. Faculty and staff from the Indiana University School of Medicine at Purdue University served in an advisory capacity with medical students enrolled in West Lafayette’s Latino Concentration Program serving as co-investigators. They were assisted by 10 bilingual (Spanish/English) youth of the community and two adult, bilingual (Spanish/English) Promotores de Salud (community health workers) who were trained and earned their ethical research certifications to participate.</p> <p>The study used a mixed-methods, community-based participatory research approach to survey design, data collection, data analysis, dissemination of results. The findings this study revealed are detailed in the following three journal articles that each concentrate on a component of the project. In addition to its focus on health, the survey asked participants about their education and literacy levels, job satisfaction, and feelings of acceptance in the United States. The study provided insights based on descriptive statistics as well as a set of logistic regression models. </p> <p>Immigrant voices were elevated to build awareness of their healthcare and workforce situation among providers, educators, public policymakers, community organizations, and employers of Latino workers. As this work was both exploratory and comparative in nature, there are implications for healthcare and workplace interventions that could improve equitable outcomes. </p>

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