Most of the training programmes received by the health advisers in the Gauteng health promotion directorate, are delivered in a lecture form, whereby trainers prepare their presentations according to themes chosen by management, without the involvement of trainees. After training, the health advisers adopt the same attitude with the individuals they educate. This study describes how participatory research was carried out to investigate how health advisers in the Gauteng Province experience and utilise these training programmes. It articulates the roles of the researcher and participants in the research process. The study showed that while it is true that trainees must receive theoretical information, it is equally true that they must be able to relate that information to their practical situations. The study indicates that this can occur by introducing a form of training in which the focus is on both the trainer and trainees as co-learners in the learning situation. / Social Work / M.A. Soc. Sc. (Mental Health)

The overall aim was to describe how persons with dementia (PwDs) reflecton being outdoors and to investigate the support provided by a passivepositioning alarm (PPA) in making daily life safer for PwDs and theirspouses. Repeated conversations were held with 11 PwDs living in their own homesregarding their reflections on being outdoors (Study I). Interview study with14 spouses to a person with dementia (PwD) with their reflections on differentkinds of information and communication technology (ICT) devicesthat were used or can be used in the daily care of PwDs (Study II). An ethnographicapproach with participant observations and conversations withfive couples, a PwD and his/her spouse, describing and exploring their useand experiences of using a PPA, over time, in daily life (Study III). An experimentalsingle-case ABAB-design with three cases, a PwD and hisspouse, investigating the effects of using tracking technology on independentoutdoor activities and psychological well-being (Study IV). In summary, the results of the thesis show that being outdoors was describedby the PwDs as a confirmation of their identity, the `Self´. The useof ICT in daily care of PwDs was described by the spouses as shifting betweentheir own needs for safety and security and the perceived need forsafety and security from the perspective of the PwD. The use of a PPA indaily life among PwDs living in their own homes can give a sense of freedom,support and strengthen the feeling of independence for both PwDsand their spouses as well as give a feeling of safety and security for themboth. Use of the PPA may also increase PwDs’ independent outdoor activitiesand decrease spouses’ worries.

L’objectif de cette recherche doctorale est de contextualiser et d’analyser les raisons de l’intégration du coaching prescrit aux politiques de GRH de grandes entreprises en France dans les années 2000, en lien avec ses apports au management et à l’organisation. Sur cette base, la thèse que nous défendons consiste à montrer que, par son processus et sa finalité axés sur les relations interpersonnelles et les interactions sociales, le coaching peut être considéré commeun dispositif qui contribue à la régulation sociale en entreprise. Cette recherche, de nature qualitative, est structurée autour du cadre méthodologique contextualiste d’A. Pettigrew, dans lequel nous avons "enchâssé" la théorie de la régulation conjointe de J.D. Reynaud, afin d’analyser en quoi le coaching prescrit constitue une pratique RH vecteur de régulation sociale. Une première phase exploratoire de recherche a consisté à objectiver les pratiques de coaching, au-delà des discours des coachs véhiculés dans leur littérature, à travers une étude menée auprès des sociétés du CAC 40. A l’issue de cette première approche du terrain, nous avons mené quatre études de cas, dans de grandes entreprises en France, dans une perspective ethnographique et en situation d’observation participante complète. Elles ont consisté àtravailler sur sept missions de coaching au total, qui sont représentatives des différentes formes de coaching pratiquées aujourd’hui en entreprise. A l’issue de cette immersion, nous avons pu mettre en évidence la contribution du coaching àla mise en place d’espaces de régulation autonome et sa contribution à la régulation conjointe, par sa dimension médiatrice. Au-delà, nous avons mis en évidence les impacts spécifiques et innovants de ces régulations sur le management et la gestion des RH, ainsi que sur l’organisation. / The aim of this doctoral research is to contextualize and analyze the reasons for the integration of prescribed coaching practices to HRM policies of major companies in France in the 2000’s, in connection with its contributions to the management processes and organization. On this basis, the thesis that we defend is that, trough its processes and its focus on interpersonal relationships and social interactions, coaching can be considered as a practise that contribute to social regulation within corporate organizations. This qualitative research is structured around the methodological framework of contextualist research of A. Pettigrew, in which we have "embedded" the theory of social regulation of J.D.Reynaud, to analyze how prescribed coaching is an HR practice, vector of social regulation. A first exploratory phase of research was carried out, through a survey in CAC 40 companies, to highlight the real practices of coaching, beyond the coaches’ rhetoric carried in their literature. At the end of this first approach, we have conducted four case studies in majorcompanies in France, in an ethnographic approach and in a situation of full participant observation. We have been working on seven coaching missions as an all, which represent the different forms of coaching practiced today in big companies.At the end of this immersion, we highlighted the contribution of coaching to the establishment of autonomous areas of regulation and its contribution to the "Joint Regulation", through a process of mediation. In addition, we identified the specific and innovative impacts of these regulations on HR management and the organization.

O open source design ainda é um fenômeno nascente, no entanto representa um movimento que caminha em direção a mudanças radicais na maneira como nós adquirimos uma grande variedade de produtos. Baseado no conceito Do-It-Yourself, os usuários, ou seja, os indivíduos ou organizações que esperam se beneficiar do uso de um design, produto ou serviço, possuem um papel ativo e central no desenvolvimento de novos produtos. Por meio de comunidades auto-organizadas, os colaboradores compartilham esforços para geração de produtos, e os tornam disponíveis para que qualquer pessoa possa utilizá-los livremente. Embora as comunidades open source sejam mais conhecidas para o desenvolvimento de software, elas não estão restritas ao software. No entanto, são poucas as iniciativas que aplicam esse conceito para produtos físicos. A literatura apresenta um grande número de estudos relacionados ao processo de desenvolvimento de produtos, porém, o open source design apresenta um ambiente diferente do tradicional. O envolvimento de um grande número de pessoas auto-organizadas pode provocar efeitos negativos no processo de desenvolvimento de produtos, quando soluções ruins influenciarem significativamente na convergência para uma solução final. Pesquisas indicam a necessidade de um melhor entendimento do processo de desenvolvimento de produtos nesse ambiente, assim como das ferramentas utilizadas para apoiar às organizações na gestão de seus processos de forma eficiente. Alguns autores apontam a falta de estudos de caso como uma das grandes barreiras para o desenvolvimento das pesquisas neste campo. Com base nessas lacunas, o objetivo deste estudo é contribuir com a caracterização do desenvolvimento de produtos no open source design. Para atingir esse objetivo, são realizados uma revisão de literatura no tema e um estudo de caso de caráter etnográfico, apoiado em mais de 800 horas de observação participante, e na análise de documentos da comunidade Open Source Ecology, nos Estados Unidos. Como resultado, é apresentado um relato das experiências vivenciadas junto à comunidade, que permitiram o levantamento de características do processo de desenvolvimento de produtos no open source design, assim como algumas reflexões sobre os demais elementos deste fenômeno: a plataforma de colaboração, a comunidade, os fatores que motivam os colaboradores a se envolverem no open source design, e o modelo de negócio dessas organizações. Estes resultados nos levam a crer que, embora muito trabalho tenha sido feito nas comunidades de open source design, este movimento ainda possui um baixo nível de maturidade com relação à gestão do processo de desenvolvimento de produtos, e está longe de mostrar seu todo o seu potencial. / The open source design is still a nascent phenomenon, but is it represents a movement that goes toward radical changes in how we acquire a wide variety of products. Based on the Do-It-Yourself concept, the users, i.e. individuals or organizations who expect to benefit from the use of a design, product or service, have an active and central role in the development of new products. Through self-organized communities, contributors share efforts to generate product designs, and make them available so that anyone can make free use of them. Although the open source communities are best known for software development, they are not restricted to software. However, there are few initiatives that apply this concept to physical products. The literature shows a large number of studies related to the design process, however, the open source design has a different environment than traditional one. The involvement of a large number of selforganized people can result in negative effects on the design process, when bad solutions dominate and greatly influence the convergence to a solution. Some researches indicate the necessity of better understand the design process in this environment, as well as the tools that aid organizations and individuals to manage this process effectively. Some authors point out the lack of case studies as one of the major barriers to the development of research in this field. Based on these gaps, the objective of this study is to contribute to the characterization of the design process in the open source design. To achieve this goal, there are conducted a literature review on this topic and an ethnographic case study, supported by more than 800 hours of participant observation, and document analysis the Open Source Ecology community, in the United States. As a result, an account of experiences with this community is presented, which support the characterization of the design process in open source design, as well as some reflections on other elements of this phenomenon: the collaboration platform, the community, the drive that motivates participation, and the business models of these organizations. Our findings indicate that, even though many accomplishments have been achieved, the open source design movement still has a low level of maturity, and is far from showing its full potential.

O open source design ainda é um fenômeno nascente, no entanto representa um movimento que caminha em direção a mudanças radicais na maneira como nós adquirimos uma grande variedade de produtos. Baseado no conceito Do-It-Yourself, os usuários, ou seja, os indivíduos ou organizações que esperam se beneficiar do uso de um design, produto ou serviço, possuem um papel ativo e central no desenvolvimento de novos produtos. Por meio de comunidades auto-organizadas, os colaboradores compartilham esforços para geração de produtos, e os tornam disponíveis para que qualquer pessoa possa utilizá-los livremente. Embora as comunidades open source sejam mais conhecidas para o desenvolvimento de software, elas não estão restritas ao software. No entanto, são poucas as iniciativas que aplicam esse conceito para produtos físicos. A literatura apresenta um grande número de estudos relacionados ao processo de desenvolvimento de produtos, porém, o open source design apresenta um ambiente diferente do tradicional. O envolvimento de um grande número de pessoas auto-organizadas pode provocar efeitos negativos no processo de desenvolvimento de produtos, quando soluções ruins influenciarem significativamente na convergência para uma solução final. Pesquisas indicam a necessidade de um melhor entendimento do processo de desenvolvimento de produtos nesse ambiente, assim como das ferramentas utilizadas para apoiar às organizações na gestão de seus processos de forma eficiente. Alguns autores apontam a falta de estudos de caso como uma das grandes barreiras para o desenvolvimento das pesquisas neste campo. Com base nessas lacunas, o objetivo deste estudo é contribuir com a caracterização do desenvolvimento de produtos no open source design. Para atingir esse objetivo, são realizados uma revisão de literatura no tema e um estudo de caso de caráter etnográfico, apoiado em mais de 800 horas de observação participante, e na análise de documentos da comunidade Open Source Ecology, nos Estados Unidos. Como resultado, é apresentado um relato das experiências vivenciadas junto à comunidade, que permitiram o levantamento de características do processo de desenvolvimento de produtos no open source design, assim como algumas reflexões sobre os demais elementos deste fenômeno: a plataforma de colaboração, a comunidade, os fatores que motivam os colaboradores a se envolverem no open source design, e o modelo de negócio dessas organizações. Estes resultados nos levam a crer que, embora muito trabalho tenha sido feito nas comunidades de open source design, este movimento ainda possui um baixo nível de maturidade com relação à gestão do processo de desenvolvimento de produtos, e está longe de mostrar seu todo o seu potencial. / The open source design is still a nascent phenomenon, but is it represents a movement that goes toward radical changes in how we acquire a wide variety of products. Based on the Do-It-Yourself concept, the users, i.e. individuals or organizations who expect to benefit from the use of a design, product or service, have an active and central role in the development of new products. Through self-organized communities, contributors share efforts to generate product designs, and make them available so that anyone can make free use of them. Although the open source communities are best known for software development, they are not restricted to software. However, there are few initiatives that apply this concept to physical products. The literature shows a large number of studies related to the design process, however, the open source design has a different environment than traditional one. The involvement of a large number of selforganized people can result in negative effects on the design process, when bad solutions dominate and greatly influence the convergence to a solution. Some researches indicate the necessity of better understand the design process in this environment, as well as the tools that aid organizations and individuals to manage this process effectively. Some authors point out the lack of case studies as one of the major barriers to the development of research in this field. Based on these gaps, the objective of this study is to contribute to the characterization of the design process in the open source design. To achieve this goal, there are conducted a literature review on this topic and an ethnographic case study, supported by more than 800 hours of participant observation, and document analysis the Open Source Ecology community, in the United States. As a result, an account of experiences with this community is presented, which support the characterization of the design process in open source design, as well as some reflections on other elements of this phenomenon: the collaboration platform, the community, the drive that motivates participation, and the business models of these organizations. Our findings indicate that, even though many accomplishments have been achieved, the open source design movement still has a low level of maturity, and is far from showing its full potential.

L’objet de cette thèse est de comprendre comment travaille au jour le jour une catégorie spécifique de journalistes : ceux qui produisent la rubrique des faits-divers dans les journaux de presse quotidienne locale. Autant les articles de cette rubrique sont très lus, autant les lecteurs de quotidiens, les étudiants en journalisme et souvent même les collègues de ceux qui les écrivent ignorent tout ou presque de cette branche de la production du journal. Cette thèse envisage les articles de la rubrique comme des produits sortis d’une usine et se donne la mission de décrire la machine qui les fabrique. Elle s’intéresse à ses rouages que sont les différents acteurs du système, en les listant et en montrant comment ces différentes "pièces" s’associent et fonctionnent ensemble. Elle s’intéresse aux réglages de la machine, à ses ajustements, et aussi à ses dysfonctionnements. Elle s’intéresse aux différents modes de fonctionnement, qui ne sont pas les mêmes d’un journal à l’autre, ainsi qu’aux effets de ces modes de fonctionnement sur les produits qui sortent de l’usine : les articles de faits divers. L’enquête s’est déroulée par observation participante. L’auteur a occupé à plein temps, pendant un total de vingt mois, différents postes de journaliste dans les rédactions de trois quotidiens de presse locale, situés dans trois départements différents. Le travail d’investigation a été complété par une campagne d’entretiens, menée auprès d’une vingtaine d’autres journalistes employés dans treize autres quotidiens français, ainsi que par un dépouillement systématique du contenu de la rubrique dans un des quotidiens étudiés. Le principal apport théorique de cette thèse consiste en la description analytique d’un modèle spécifique de relations d’échanges entre les journalistes et les professionnels des institutions de police, de justice et de secours. Un modèle éventuellement susceptible de s’appliquer à d’autres relations de travail dans d’autres univers professionnels. / The goal of this thesis is to understand how works a specific category of journalists from day to day: those who produce the “fait-divers” section in daily local newspapers. Even if articles of this section are very popular, newspapers readers, journalism students and even those journalist’s co-workers are ignorant of the functioning of this section. This thesis presents the “fait-divers” articles as products coming out of a factory and has the purpose to describe the machine that manufactures them. It takes an interest in its inner workings that are the different actors in the system, by listing them and by showing how these different “pieces” combine and work together. It focuses on the adjustments but also the dysfunctions of the machine. It takes an interest in the different ways of functioning, which aren’t the same from one newspaper to the other, and in the effects these ways of functioning can cause on those products coming out of a factory: the “fait-divers” articles. The investigation was conducted by participant observation. The author worked full-time during twenty months at different positions as a journalist in three different daily local newspapers located in three different districts. A series of interviews of about twenty journalists working in thirteen other French daily local newspapers was conducted, along with a systematic counting of the content of the “fait-divers” section of one of the studied newspaper, to complete this investigative work. The main theoretical contribution of this thesis involves an analytical description of a specific model of exchange relationships between journalists and state institutions such as police, judiciary, and emergency services. A model that is likely to apply to other work relationships in different professional backgrounds.

This study has adopted the metaphor of �mind-forged manacles� to explore adolescent transformation within an educational context. It does this by examining the experiences of two groups of people who participated in an intensive, one-off personal development program for adolescents, known as Discovery. The first study involves secondary school students for whom the program was part of the school curriculum. The second study consists of an older group of people who did the program during their adolescence and outside the formal education system. The third study is a contemplation of transformation derived from my experience as researcher during the course of completing this thesis. In an attempt to reflect the perspectival worldview from within which the study is created I have drawn on a range of theorists. To integrate their ideas I created three different �lenses� or ways of viewing the data. The first lens is developed from consciousness theory, the second from process philosophy and complex self-organising systems theory, and the third from individual humanistic psychology. The educational pedagogy is holistic and embraces developmental models of thinking and learning. The study uses participant reflection to argue that a program of intentionally focussed challenges, combined with the support that enables these challenges to be successfully met, can be transformational for many young people. It suggests that the complex postmodern world requires teachers to be aware of their own and their students� consciousness, and demands learning experiences that are deliberately focussed on helping the process of consciousness transformation rather than only on achieving predetermined outcomes. Transformation is understood as a shift to a different order of consciousness in which it is how one sees rather than what one sees that changes. With each shift towards a new order of consciousness the mind-forged manacles are loosed and individuals accept increasing responsibility for their lives and how they live them. Educational programs can be developed to assist this process.

Personas are fictitious characters that represent the needs of the intended users, and scenarios complementing the personas describe how their needs can be met. The present doctoral thesis considers the usage of personas and scenarios and how they are used in system development projects. The study is motivated by the relative lack of empirical data on the persona method in actual use. The study was carried out in the context of a large international research project called Nepomuk and involved two conceptually dif­ferent field studies. On the one hand, field studies in user settings were conducted, which aimed at creating personas and scenarios, and for which a user-centered design approach was applied using partici­pant observation, contextual interviews, video brainstorming and proto­typing. On the other hand, a field study in the setting of the Nepomuk project itself was conducted, which aimed at observing how the per­sonas and scenarios were received and used in the project work. The work conducted in the project setting was a multi-sited ethnographic field study, which was documented through ethnographic writing. The project setting field study showed that the persona method was difficult to put into consistent use, and the support of persona advocates guiding usage would have been helpful. The method was used without much effort to communicate about the needs and desires of the intended users, but was less successful in compelling project members to use personas and scenarios during various design activities. The field study also revealed alternative usages of the method that can be supported and utilized. The contributions of the thesis include an account of the effect the storytelling aspect has on the creation as well as usage of personas and scenarios. Also, the essential elements of constructing personas and scenarios are discussed as well as the prerequisites for making personas and scenarios support the design process in system development projects. Lastly, the thesis describes how personas and scenarios can support the communication of user needs and desires to project members and stakeholders as well as support design activities in system development projects. / QC20100629

Ayant la boxe comme objet d’étude, le présent mémoire de maîtrise cherche à mettre en lumière le processus par lequel le boxeur fait l’acquisition de l’habitus pugilistique sous l’angle abordé par Loïc Wacquant, où la boxe est envisagée comme un sport individuel, mais qui s’acquiert sous un mode collectif. Dans une étude combinant observation participante, notes de terrain et entrevues, le mémoire a pour objectif de se pencher sur l’apprentissage de ce sport à travers les relations nouées dans les murs du gymnase de boxe, élaboré sous les notions d’habitus, d’esprit de corps, de sens pratique et de capital agonistique. En effet, c’est sur la base de l’entraînement collectif que se développera un « esprit de corps », sous la forme d’habitus susceptibles de gouverner le corps comme les représentations des boxeurs et, par-delà, de fonder une communauté solidaire en vertu duquel le corps « sauvage » se mue en un corps « habitué ». / The subject of this master’s thesis being boxing, it seeks to shine a light on the process through which the boxer acquires the pugilistic habitus, from Loïc Wacquant’s viewpoint. Wacquant sees boxing as an individual sport even while it is acquired collectively. The thesis aims to analyse the learning of this sports discipline in a study that combines participant observation, notes from the field and interviews, through the relationships fostered within the boxing gymnasium, developed through the notions of habitus, esprit de corps, sens pratique and capital agonistique. It is in fact based upon collective training that the “esprit de corps” is developed, in the shape of habitus likely to govern the body as well as the representation of the boxers, and further to create a united community through which the “wild body” becomes a “habituated body”.

Voices of Our Forefathers (2008) is a participatory video that was made with a group of Khwe Bushmen in Platfontein in the Northern Cape. It is unique not only for its inclusion of the Khwe subjects in the production process, but also for its unique representation of them. It portrays them from historical as well as modern perspectives. This research explores how a group of Khwe youth – the research participants – engaged and negotiated their encounter with the Voices of Our Forefathers (2008). It does this within the context of participatory communication for development and participatory video. It draws on theories of empowerment, reception and representation. A qualitative methodology was employed with in-depth interviews comprising the main data collection method, and thematic analysis and semiotics being the main data analysis methods. Thematic analysis was aided through the use of a software programme, Nvivo 8. The research explores research participants’ responses to Voices of Our Forefathers and critically examines articulations of empowerment. Most of the research participants felt empowered because VOOF (2008) incorporated the Khwe in the production process, particularly in terms of how they wanted to be represented. The Khwe Bushmen’s participation in their representation resulted in a range of nuanced interpretations and responses to VOOF (2008), which included discussions on rethinking their identities, learning new skills, fostering a sense of ownership of the film and the use of their language (Khwedam) in The Voices of Our Forefathers. It is argued, however, that although the research participants may have expressed that they are empowered, this needs to be understood and critically examined with respect to the larger contexts within which Bushmen, in general, live, which may or may not affect their senses of and the realities of their empowerment. Finally, it is argued that VOOF (2008) needs to be understood as a part of an on-going process in participatory communication for development. It might not have provided research participants with the necessary resources to completely transform their lives; it did, however, contribute to changing how they perceive themselves, which, according to Freirean theory, is a necessary step in empowering oneself. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2011.