Syfte Rapportens syften var att undersöka möjligheter för att ta fram en upcyclingskollektion i Sverige, där materialet är överbliven och obrukad andrahandstextil som Human Bridge samlat in. Metod En kvalitativ forskningsstrategi med induktiv forskningsprocess har använts som metodansats. Den kvalitativa forskningen är mer flexibel och mindre strukturerad än den kvantitativa. Utöver litteraturstudier är rapporten huvudsakligen baserad på en semistrukturerad intervju med personal från Human bridge. För att analysera den insamlade datan användes Business Model Canvas och SWOT-analys. Resultat Resultatet visar att det finns potential för en upcyclingskollektion, men även en del risker. Exempelvis ser vi att det finns en kunskapsbrist när det gäller textil inom organisationen men att det inte råder brist på upcyclingsmaterial. Originalitet/Värde I motsats till majoriteten av forskning vi kunnat hitta, så fokuserar denna rapport på upcycling som en affärsmodell istället för som en designstrategi. / Purpose The purpose of the report was to investigate possibilities for producing an upcycling collection in Sweden, where the material is leftover second hand textiles collected by Human Bridge. Method A qualitative research strategy with an inductive research process has been used as a methodological approach. Qualitative research is more flexible and less structured than quantitative research. In addition to literature studies, the report is mainly based on a semi-structured interview with staff from Human bridge. Business Model Canvas and SWOT-analysis were used to analyze the collected data. Results The results show that there is potential for an upcycling collection, but also some risks. For example, we see that there is a lack of knowledge regarding textiles within the organization, but that there is no shortage of upcycling materials. Value In contrast to the majority of research we have been able to find, this report focuses on upcycling as a business model instead of as a design strategy.

The meaning of a first impression is a thesis that aims to create a design for a hotel lobby, which can accommodate the needs of both the guests and the personnel in the best way possible. This study is based at the Scandic Park hotel in central Stockholm, were the lobby today appears to lack function. The desired effect of the design is to make the lobby area more enjoyable for the guest, and at the same time improve the flow of people through it. A detailed and thorough study of the lobby over different times and with different techniques suggests that the lobby is not a place where the guest wants to spend more time than necessary, it’s main function today appears to be as a transit hallway from the entrance of the hotel to the hotel rooms. The results of this study are used to create a design for an improved environment that not only welcomes the guest but that also shows them the identity that the Scandic Park’s management wishes to communicate. The creation and development of this design is also based on a study of relevant literature that includes, among others, theories of Spatial Design, Environmental Psychology, Servicescapes and Cognitive Psychology. The empirical data and the theories have helped me to create a design proposal that I believe conveys what Scandic Park stands for, while at the same time helping the guest to perceive and utilize an increased functionality in the lobby area. Hopefully this design will better accommodate the needs and wants that appear to be missing today, and at the same time promote the accessibility and the flow through the lobby.

The case study described in this thesis involves a process improvement project in the Tax Department of a Certified Public Accounting firm. A process map was created by interviewing employees involved in the process. A process analysis identified problems and possible solutions. The Partners in the firm decided to streamline the process for simple tax returns in order to make them more profitable. This study examined what impact, if any, the process improvement intervention had on key financial and operational measures. Results indicated that the tax returns prepared in the new process were faster, cheaper, and more profitable. This study indicates that organizations conducting process improvement interventions can beneficially affect key financial and operational measures.

Approved for public release; distribution is unlimited. / The purpose of this research is to examine the medical management process of placing and monitoring active duty fleet enlisted personnel in a temporary medical duty status and its impact on fleet readiness. Due to the variety of medical categories this research focuses primarily on personnel placed in Temporary Limited Duty and Medical Hold. Personnel in medical status "limbo" decrease readiness and cost the Navy millions of personnel dollars each year. The study highlights improvements in communication, education and training at all levels of the organization based on observations from the fleet and medical communities. This research is intended to provide stakeholders with a matrix for decision-making and provide guidance on the various temporary medical status categories and recommends design changes to the current Temporary Limited Duty Process. / Lieutenant, Medical Service Corps

This thesis is analysing some problems of visual communication and interpretation of visual information. It's focus on psychological, typographycal and colour aspects of document design. This thesis also includes some facts about an interpretation of information by the spectator. Introduction of this thesis points to the problems of corporate identity (and its components) and its conections with psychology and design. Then chapters with a bacic knowledge of typography, psychology, composititon design and color therory are defined. These chapters bring theoretical principles, applicable in corporate design. The last chapter defines the redesign of the corporate visual style and through some examples of the practice shows its conections with the theoretical knowledge described in this thesis.

This thesis evaluated the effects of two types of training on nurses’ ability to safely and efficiently administer IV medications using a smart infusion pump. A high fidelity simulated nursing unit was created in which nurses recruited from the University Health Network programmed a series of infusions after receiving training. A training script modeled after the pump vendor’s training sessions was created and tested first on 24 nurses. The results were analyzed for deficiencies in safety and efficiency from a human factors and education perspective and a new training script was created and tested on a group of 23 nurses. No significant differences were found between training groups on measures related to safety, but significant differences were found in nurse efficiency and behaviour in some aspects of pump programming. This study sets a precedent for human factors evaluation being used in tandem with existing training practices and lays the groundwork for further exploration on this topic.

The intention of this work is to explore how Aboriginal learners are produced in the Saskatchewan Adult Basic Education (ABE) curriculum. In addition, this study examines the production of instructor identities in the curriculum. This thesis explores the social and historical contexts influencing the production of the ABE curriculum. Current prevailing discourses about Aboriginal people influence the curriculum documents. These discourses construct a grand narrative about Aboriginal people, producing Aboriginal people in particular ways that become acceptable and legitimate ways of thinking about and behaving toward Aboriginal people. This work examines how such a grand narrative functions to uphold dominance and structural inequalities rather than challenge them. The effect of reinforcing the current, particular grand narrative about Aboriginal people is that, rather than challenge dominant ideologies, the new curriculum re-inscribes them. This work employs the methodology of discourse analysis as a means of examining the production of particular identities for Aboriginal learners in ABE and uses deconstruction to explore the ways that the documents betray themselves in relation to their objectives. This thesis provides analysis of the ways that the curriculum documents produce and reproduce Aboriginal people as deficient and requiring change. This work provides analysis of the conflict within the documents between a desire to challenge dominance and the re-inscription of dominance through discursive practices. In addition, this work demonstrates how the ABE curriculum aids in the production of dominant instructor identities, and how such dominant identities assist instructors to define themselves as innocent and helpful. This analysis of the ABE curriculum reveals that while the curriculum aspires to be a proponent of social justice for Aboriginal learners it has many weaknesses in this regard. This work concludes with recommendations for changes to the curriculum and instructor practices, and for further critical analysis.

This thesis evaluated the effects of two types of training on nurses’ ability to safely and efficiently administer IV medications using a smart infusion pump. A high fidelity simulated nursing unit was created in which nurses recruited from the University Health Network programmed a series of infusions after receiving training. A training script modeled after the pump vendor’s training sessions was created and tested first on 24 nurses. The results were analyzed for deficiencies in safety and efficiency from a human factors and education perspective and a new training script was created and tested on a group of 23 nurses. No significant differences were found between training groups on measures related to safety, but significant differences were found in nurse efficiency and behaviour in some aspects of pump programming. This study sets a precedent for human factors evaluation being used in tandem with existing training practices and lays the groundwork for further exploration on this topic.

The intention of this work is to explore how Aboriginal learners are produced in the Saskatchewan Adult Basic Education (ABE) curriculum. In addition, this study examines the production of instructor identities in the curriculum. This thesis explores the social and historical contexts influencing the production of the ABE curriculum. Current prevailing discourses about Aboriginal people influence the curriculum documents. These discourses construct a grand narrative about Aboriginal people, producing Aboriginal people in particular ways that become acceptable and legitimate ways of thinking about and behaving toward Aboriginal people. This work examines how such a grand narrative functions to uphold dominance and structural inequalities rather than challenge them. The effect of reinforcing the current, particular grand narrative about Aboriginal people is that, rather than challenge dominant ideologies, the new curriculum re-inscribes them. This work employs the methodology of discourse analysis as a means of examining the production of particular identities for Aboriginal learners in ABE and uses deconstruction to explore the ways that the documents betray themselves in relation to their objectives. This thesis provides analysis of the ways that the curriculum documents produce and reproduce Aboriginal people as deficient and requiring change. This work provides analysis of the conflict within the documents between a desire to challenge dominance and the re-inscription of dominance through discursive practices. In addition, this work demonstrates how the ABE curriculum aids in the production of dominant instructor identities, and how such dominant identities assist instructors to define themselves as innocent and helpful. This analysis of the ABE curriculum reveals that while the curriculum aspires to be a proponent of social justice for Aboriginal learners it has many weaknesses in this regard. This work concludes with recommendations for changes to the curriculum and instructor practices, and for further critical analysis.

Business Process (BP) design reflects managerial needs and may directly influence business performance. A good design could substantially increase managerial performance, while a bad one would be inefficient, lack of flexibility, mess cost effective and eventually miss the business strategy. The widespread of information technology has raised the need to redesign or modify business processes in order to fit the trend of automation and computerization. As a result, business process reengineering (BPR) has gained much attention in 1990s. In recent years, a new paradigm, called Service Science, Management and Engineering (SSME), becomes a new management innovation. Service process design becomes a new science that can be applied to support service innovation and management. Previous research on BPR includes two major directions: one focuses on managerial aspects of business processes, including the planning, implementation, and critical factors of BPR; the other focuses on the design aspects pf business processes with a target of making processes more efficient. For research on process design, most deal with the syntactic structure of the process. They analyze the syntax structure of a process. This can help find design errors such as deadlocks, livelocks, and even infinite loops in a process. Not many studies have investigated whether a process design meets its managerial goals. This research presents a knowledge-based approach to dealing with the managerial issue of whether a process design matches specific managerial goals. This thesis contains a new business process modeling method that allows a business process to be diagnosed by knowledge-based rules. We have defined three managerial goals in process design: effectiveness, efficiency, and flexibility. Each activity in a business process has its goal. Through the analysis of activities and their associated goals, we can determine whether a business process is properly designed. In order to show the feasibility of the proposed approach, we have implemented a JAVA-based prototype expert system and used it to check two sample business processes. The contributions of the study are two-fold. Academically, it proposed a new approach for business process diagnosis, which can help determine whether a process meets its managerial goal. In practice, businesses can use the concepts developed in the thesis to make their business processes more effective by matching activities with intended managerial goals.