Made available in DSpace on 2017-07-10T16:32:28Z (GMT). No. of bitstreams: 1 Kellerman_Augusto_Godarth.pdf: 1957241 bytes, checksum: e9767ae042de98dce0290f91ea51880b (MD5) Previous issue date: 2015-02-27 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / The Micro and Small Enterprises (MSEs) are known to be important pieces on the board of the Regional Development. Plays an important role in generating employment and income, strongly contributing to such development. It is exclusive of the city of Francisco Beltrão / PR, locus of this research, as it actually happens in any region of the country. However, the high rate of mortality of Micro and Small Enterprises (MSEs) in Brazil has been featured in the press over the years. It's no different in the state of Paraná, and it appears that is also not in the municipality of Francisco Beltrão. This has been studied in several areas of human knowledge, especially by the Entrepreneurship scholars, but also the Government, Economics, Public Management, Regional Development, among others. This study has as its theme the Company Mortality related to competitiveness effect, leadership profile, tools used for decision making and training manager and its consequences for regional development. The presented objective is to identify discriminating factors for survival and mortality of Micro and Small Enterprises Francisco Porte Beltrão - Paraná. This research can be classified in various ways. First as to the method of approach, characterized by the hypothetical-deductive method because it uses the rationalization of the deductive method and experimentation of the inductive method. The method of procedure was the statistician, related to quantitative research approach, the research is still applied nature. As for the goal, distinguishes itself as exploratory. Have the technical procedures were used to descriptive statistics, by checking the frequency and data crossing (crosstabs), generating inferences for the use of Binary Logistic Regression, Data Multivariate Analysis tool, using the computational tool SPSS 18.0. We investigated a sample of 315 companies of Francisco Beltrao, with 266 active and 49 discontinued. The results answer the question problem of this dissertation, were statistically proven that 7 variables were identified and characterized a set of discriminating factors, which were 3 for mortality: permission for the team to solve problems without management intervention; conducting customer satisfaction surveys; and goal setting; and 4 for survival: inventory control; the calculation of profitability; the use of cash flow as a source of information for decision making; and the number of courses taken by the manager. / As Micro e Empresas de Pequeno Porte (MPE) são reconhecidamente peças importantes no tabuleiro do Desenvolvimento Regional. Tem papel importante na geração de emprego e renda, contribuindo fortemente para o tal desenvolvimento. Não é exclusividade do município de Francisco Beltrão/PR, lócus desta pesquisa, pois este fato acontece em qualquer região do país. Contudo, o alto índice de mortalidade das Micro e Empresas de Pequeno Porte (MPE) no Brasil tem sido destaque na imprensa ao longo dos anos. Não é diferente no estado do Paraná, e infere-se que também não o seja no município de Francisco Beltrão. Tal fato tem sido estudado em diversas áreas do conhecimento humano, principalmente pelos estudiosos do Empreendedorismo, mas também da Administração, das Ciências Econômicas, da Gestão Pública, do Desenvolvimento Regional, entre outros. Este estudo tem como tema a Mortalidade de Empresas, relacionado como efeito de competitividade, perfil de liderança, ferramentas utilizadas para a tomada de decisão e formação do gestor e sua consequência para o desenvolvimento regional. O objetivo apresentado é identificar fatores discriminantes para a sobrevivência e mortalidade das Micro e Empresas de Pequeno Porte de Francisco Beltrão - Paraná. Esta pesquisa pode ser classificada de diversas formas. Primeiramente quanto ao método de abordagem, caracteriza-se pelo método hipotético-dedutivo, pois utiliza-se da racionalização do método dedutivo e da experimentação do método indutivo. O método de procedimento foi o estatístico, relacionado à abordagem de pesquisa quantitativa, A pesquisa é ainda de natureza aplicada. Quanto ao objetivo, distingue-se como exploratória. Já nos procedimentos técnicos foram utilizadas a Estatística Descritiva, através da verificação da frequência e do cruzamento de dados (CrossTabs), que geraram inferências para o uso da Regressão Logística Binária, ferramenta da Análise Multivariada de Dados, com uso da ferramenta computacional SPSS 18.0. Foram pesquisadas uma amostra de 315 empresas de Francisco Beltrão, sendo 266 ativas e 49 descontinuadas. Os resultados encontrados respondem à questão problema desta dissertação, estatisticamente ficaram comprovados que 7 variáveis foram identificadas e caracterizam um conjunto de fatores discriminantes, sendo elas 3 para mortalidade: a permissão para que a equipe resolva problemas sem intervenção do gestor; a realização de pesquisas de satisfação dos clientes; e o estabelecimento de metas; e 4 para a sobrevivência: o controle de estoque; o cálculo da rentabilidade; o uso do fluxo de caixa como fonte de informação para tomada de decisão; e a quantidade de cursos realizados pelo gestor.

In Angola, 96.7% of established small businesses fail. Thus, the purpose of this multiple case study was to explore strategies retail grocery store owners in Angola use to succeed beyond 5 years. The population of the study consisted of 5 retail grocery storeowners who sustained their businesses longer than 5 years in Angola. The conceptual framework for this study was the resource-based view. Face-to-face, semistructured interviews and company documentation review were used to collect data. Yin's 5-phase cycle, which includes (a) compiling, (b) disassembling, (c) reassembling, (d) interpreting, and (e) concluding, was used to find patterns, themes, and categories from the data. Member checking and methodological triangulation were used to ensure credibility. Through thematic analysis, 5 themes emerged: control and monitoring, dedication of the owner, quality staff, regular offer and quality products, and social capital. These themes reflect a common set of strategies that retail grocery storeowners in Angola use to succeed beyond 5 years. The implications for positive social change include the potential to improve the performance of small businesses and reduce business failure rates and unemployment in Angola. Additionally, by sustaining their profitability, small businesses offer a basis for increasing tax revenues, contributing to economic growth of the local economy, and improving people's living standards.

Syfte: Syftet med undersökningen är att beskriva och analysera finansieringsformen P2P-utlåning, dess bildande och utveckling samt utvärdera hur den har fungerat för små- och nyföretagare. Problemformulering: Studien undersöker hur finansieringsformen person-till-person-utlåning via Internet uppstod. Vidare redogörs för utvecklingen på P2P-plattformen Lending Club sedan låneförmedlingens start 2007 fram till 2011. Slutligen undersöks vad som kännetecknar låntagarna på Lending Club som ansöker om lån till små och nya företag samt hur de presterat gällande deras återbetalningsförmåga. Teoretiskt ramverk: Studiens teoretiska ramverk utgörs av framförallt vetenskapliga artiklar vilka behandlar det finansiella gapet, informations-asymmetrier och kreditbedömning. Vidare återges en bakgrunds-teckning över studier gjorda kring social utlåning och P2P-utlåning. Slutsatser: Studien kommer fram till att P2P-utlåning via Internet har sitt ursprung i social utlåning och möjliggjorts genom bland annat teknologisk utveckling av kreditvärderings-verktyg. Lending Clubs utveckling har gått från mer av ett socialt nätverk till att idag likna mer en finansiell intermediär med kreditvärdiga låntagare och institutionella investerare. Medlemmarna på Lending Club som lånar till små och nya företag kännetecknas av högre kreditvärdighet i jämförelse med övriga låntagare samtidigt som de presterar sämre i termer av återbetalningsförmåga. / Purpose: The purpose of this study is to describe and analyze P2P lending, its formation and development and evaluate how it has worked for small businesses and start-ups. Problem statement: The study examines how person-to-person lending through the Internet has emerged. Furthermore, the study examines the development of the P2P platform Lending Club since its inception in 2007 until 2011. Finally, the study examines the characteristics of the borrowers at Lending Club who are applying for loans to small businesses and start-ups, as well as how they perform in terms of their ability to repay their loans.        Theoretical framework: The theoretical framework consists mainly of scientific articles regarding the financial gap, information asymmetries and credit rating. Furthermore, studies on social lending and P2P-lending are presented in a background chapter. Conclusions: The study concludes that P2P lending through the Internet has its origins in social lending and made ​​possible by foremost technological development of rating tools. The development of Lending Club has shifted from more of a social network to more of a financial intermediary with creditworthy borrowers and institutional investors. Members on Lending Club that borrow to small businesses and start-ups are characterized by having a higher credit rating compared to other borrowers, while they perform less well in terms of ability to repay.

The field of the social economy and of the work integration social enterprises (WISE) in particular, is for many a more or less unknown area. Unlike ordinary enterprises the WISE's are different due to their aim of integrating disadvantaged people through work. In comparison with other small enterprises earlier research has shown that the WISE's are dealing with challenges regarding recruitment, participation, leadership, sustainable business ideas but above all, the access to funding. The purpose of this essay has therefore been to examine and analyze the financial situation of eight WISE's located in the Stockholm County. The results indicate that half of the enterprises perceive their economic situation as very unstable and as an obstacle to their further development. This perception seems to be more common among the younger enterprises which have not differentiated their businesses activities enough, which results in a greater reliance of the purchases of the public sector. The studied WISE's express a desire to reduce their dependence on the revenues from the public sector by increasing the revenues from other business activities, but this is something that has been proven to be both difficult and time consuming. In line with e.g. age, business maturation, expanded areas of business activities and increased knowledge, more funding opportunities seems to occur. A vast majority of the enterprises have a negative attitude towards external funding in terms of external equity capital, due to its presumable intrusion on the determination of the company. The field which WISE's are operating in is undoubtedly an important socioeconomic area since they react to one of the society’s most prominent problems; people in exclusion and all the problems the exclusion causes. The analysis of the examined enterprise's funding opportunities and its consequences are the main contributions of this essay as well as the further suggestions on how the WISE's financial situation can be improved.

<p>&nbsp / </p> <p>The Internet is now facilitating the provision of an increasing number of services. Thus, technology has become a more integrated part of people‟s daily routine. Some of these technologies include electronic communication, online banking, and shopping as well as electronic learning - to name but a few. However, for various reasons, such as limited formal education (which is a key promoter of reading and writing skills), access and skills, not everyone has an equal opportunity to benefit from the use of these technologies. The unequal distribution of opportunities of such nature is often broadly referred to as the <i><font size="3" face="Arial,Arial"><font size="3" face="Arial,Arial">digital divide</font></font><font size="3">. That is the gap between those who have access to Information and Communication Technology (ICT) and those who do not. One noted challenge that influences the use of ICT consists of socio-economic conditions, which together elicit high levels of poverty. An identified strategy for uplifting these areas was (and still is) entrepreneurship, notably small businesses. These small businesses however, generally have very short and mostly unsuccessful lives. As a result the government at all levels (national, provincial and local) has endeavoured to provide support to these businesses. Some of this support is provided through mediums, such as the Internet (here named &quot / electronic support&quot / ) to assist these small businesses. This support, which comes from government, is however, not being fully utilised by the intended beneficiaries. Thus, the small businesses are not benefiting from the support provided. Consequently, many are still experiencing a short and unsuccessful existence. This research thus analyses the small businesses in areas of the greater Cape Town, which are characterised by high levels of poverty and unemployment. <font size="3">Previous studies in these areas have reported the lack of ICT related skills, also known as electronic skills (e-skills), as one of the reasons for the low uptake of electronic support (e-support). This e-support is provided by various levels of government through selected agencies (service providers). In essence, this study is aimed at investigating the influence of e-skills in the access and use of the provided e-support by owners of small businesses. Considering that the lack of adequate e-skills has been identified as influencing the use of e-support, the study also aims to identify the e-skills needed to fully utilise the provided e-support. The approach to this investigation included a review of pertinent literature and devising a conceptual model. This model was then tested in the empirical setting of this study. This setting included: (i) Providers of e-support (various specialised government agencies) and (ii) the intended beneficiaries of this e-support, i.e. small businesses in the previously disadvantaged areas (PDAs) of the greater Cape Town. Through the use of case study methodology and face to face interviews, it was found that many small business owners were not able to appropriately use the provided e-support. This was due to their lack of e-skills, which resulted in their inability to use ICT. Additionally, some were unaware of the existence of the e-support or the service providers. During the review of pertinent literature done as part of the study, an e-skills framework was designed. The framework identified the e-skills considered necessary in order for small business owners to effectively utilise the provided e-support and other technologies. The e-skills framework suggested by this study could be used as a tool to assist: (i) The providers of e-support to understand the usage of their services and enable (ii) a more informed understanding of the need for appropriate e-skills among small business owners, in relation to their use of the provided e-support. Additionally, (iii) small business owners should be in a better position to recognise the benefits of using technology, especially the Internet. <font size="3">The contribution of this study is seen as twofold. Firstly, it should assist the providers and users of e-support. This is done by addressing the practical side of the provision and usage of these services. Secondly, the study contributes an informative e-skills framework related to the effective use of e-support. This study also furthers academic knowledge in the area of the investigation, and suggests further directions for research. Considering, the limited small business sample (only participants from three PDAs), the generalisation of this study is limited. This limitation does not however, influence the validity of this research, or the credibility of the findings. </font></font></font></i></p>

<p>&nbsp / </p> <p>The Internet is now facilitating the provision of an increasing number of services. Thus, technology has become a more integrated part of people‟s daily routine. Some of these technologies include electronic communication, online banking, and shopping as well as electronic learning - to name but a few. However, for various reasons, such as limited formal education (which is a key promoter of reading and writing skills), access and skills, not everyone has an equal opportunity to benefit from the use of these technologies. The unequal distribution of opportunities of such nature is often broadly referred to as the <i><font size="3" face="Arial,Arial"><font size="3" face="Arial,Arial">digital divide</font></font><font size="3">. That is the gap between those who have access to Information and Communication Technology (ICT) and those who do not. One noted challenge that influences the use of ICT consists of socio-economic conditions, which together elicit high levels of poverty. An identified strategy for uplifting these areas was (and still is) entrepreneurship, notably small businesses. These small businesses however, generally have very short and mostly unsuccessful lives. As a result the government at all levels (national, provincial and local) has endeavoured to provide support to these businesses. Some of this support is provided through mediums, such as the Internet (here named &quot / electronic support&quot / ) to assist these small businesses. This support, which comes from government, is however, not being fully utilised by the intended beneficiaries. Thus, the small businesses are not benefiting from the support provided. Consequently, many are still experiencing a short and unsuccessful existence. This research thus analyses the small businesses in areas of the greater Cape Town, which are characterised by high levels of poverty and unemployment. <font size="3">Previous studies in these areas have reported the lack of ICT related skills, also known as electronic skills (e-skills), as one of the reasons for the low uptake of electronic support (e-support). This e-support is provided by various levels of government through selected agencies (service providers). In essence, this study is aimed at investigating the influence of e-skills in the access and use of the provided e-support by owners of small businesses. Considering that the lack of adequate e-skills has been identified as influencing the use of e-support, the study also aims to identify the e-skills needed to fully utilise the provided e-support. The approach to this investigation included a review of pertinent literature and devising a conceptual model. This model was then tested in the empirical setting of this study. This setting included: (i) Providers of e-support (various specialised government agencies) and (ii) the intended beneficiaries of this e-support, i.e. small businesses in the previously disadvantaged areas (PDAs) of the greater Cape Town. Through the use of case study methodology and face to face interviews, it was found that many small business owners were not able to appropriately use the provided e-support. This was due to their lack of e-skills, which resulted in their inability to use ICT. Additionally, some were unaware of the existence of the e-support or the service providers. During the review of pertinent literature done as part of the study, an e-skills framework was designed. The framework identified the e-skills considered necessary in order for small business owners to effectively utilise the provided e-support and other technologies. The e-skills framework suggested by this study could be used as a tool to assist: (i) The providers of e-support to understand the usage of their services and enable (ii) a more informed understanding of the need for appropriate e-skills among small business owners, in relation to their use of the provided e-support. Additionally, (iii) small business owners should be in a better position to recognise the benefits of using technology, especially the Internet. <font size="3">The contribution of this study is seen as twofold. Firstly, it should assist the providers and users of e-support. This is done by addressing the practical side of the provision and usage of these services. Secondly, the study contributes an informative e-skills framework related to the effective use of e-support. This study also furthers academic knowledge in the area of the investigation, and suggests further directions for research. Considering, the limited small business sample (only participants from three PDAs), the generalisation of this study is limited. This limitation does not however, influence the validity of this research, or the credibility of the findings. </font></font></font></i></p>

Bakgrund och problem Ett generellt problem är att forskning baserad på små och medelstora företag är mycket liten, med avseende på ekonomistyrning samt mätning av resultat. Syfte Syftet är att beskriva och analysera vilka mått som används i fyra små tillverkande företag. Hur måtten mäts, hur informationen kommuniceras kring dem, i vilket syfte de används och om måtten är kopplade till något mål i företaget, är frågor som studien vill besvara. Uppsatsen syftar till att skapa en ökad förståelse för hur små företag mäter sin verksamhet i avsikt att bedöma sitt resultat. Metod Med en abduktiv ansats och hermeneutiskt synsätt har den empiriska och teoretiska referensramen insamlats. Genom en kvalitativ studie och besöksintervjuer hos fyra små tillverkande företag har vi fått möjlighet att beskriva och analysera hur de använder sig av mätning i sin verksamhet. Teoriramen har sedan använts för att skapa en djupare förståelse för empirisk data. Slutsats De mått som används i små företag måste utformas utifrån varje företags specifika förutsättningar för att träffa rätt då många faktorer spelar in i valet av mått. Utifrån företagens mål får mätningen olika syften och måtten kopplar an till målen. Vi ser att behov för tydliga rutiner för mätning finns i små företag och att kommunikationen kring mätning i huvudsak sker formellt. Den kontrollerande funktionen tycks ha en övergripande roll och skapar förutsättningar för övriga syften för mätning vilka är lärande, belöning och mobilisering. Förslag till fortsatt forskning Då små företag är en mångfasetterad och icke-homogen grupp skulle det vara intressant om en studie gjordes på en större population via en kvantitativ studie vilket skulle ge en bredare bild inom ämnet mått och mätning i små företag. / Background and problem A general problem is that the research based on small and medium sized enterprises is very small, in terms of financial and performance measurements. Purpose The purpose is to describe and analyze which measurements of results are used in four small manufacturing corporations. We want to describe and analyze how the dimensions are measured, how the information is communicated about them, for what purpose they are used and if the dimensions are linked to a goal of the corporation. The essay aims to create a greater understanding of how small businesses measure their performance and achievements in their business. Method With an abductive and hermeneutic approach was empirical and theoretical data collected. Through a qualitative study and visiting interviews with four small manufacturing corporations we have been given the opportunity to describe how they use measurements in their business. The theory framework was then used to make a deeper understanding for the empirical data. Conclusion The measures that small businesses use have to be chosen according to the needs of each and every company in order to fit because a lot of elements have influence on the choice of measure. Depending on corporate goals the measuring get different purposes and in this way the measures connect to the goals. We do see that small businesses have needs for explicit routines when it comes to measuring, and the communication is mainly made through formal channels. The matter of control seems to be a general purpose in order to create prerequisites for the other purposes which are learning, rewarding and mobilization. Suggestions for future research Because small and medium sized enterprises are diverse and non- homogenous it would have been interesting if a study of a larger population was made. We believe that a quantitative study in the subject of measures and measurement in small businesses would provide a broader picture.

In South Africa, the small business sector has been identified as a sector that is not performing optimally. In a turbulent environment, this type of small business profile is magnified. Therefore, it is important to examine mechanisms through which the performance of this sector can be enhanced. Dynamic capabilities have emerged as a strategic tool of the highest order in terms of firm management and strengthening these capabilities is a key concern for firms that operate in a turbulent environment. Dynamic capabilities are described as the processes required to reconfigure existing resources into new functional competencies. Therefore, this study investigated the strategic processes of small businesses and developed a new strategic model and theory to illustrate and elucidate intervention mechanisms and strategies to strengthen the dynamic capabilities of these small businesses. Methodology: The retail community pharmacy sector was chosen as a model sector for this study since it is a sector that comprises mainly of small businesses and it is currently experiencing environmental turbulence. The methodology followed an initial exploratory, qualitative approach followed by a formal, empirical, quantitative approach. The research questionnaire was derived after ensuring that content validity, criterion related validity, construct validity and reliability criteria were met. This questionnaire was administered to a sample of 477 out of a population of 2549 small businesses in the retail community pharmacy sector, using an unrestricted, simple, random, probability sampling approach. As a consequence of having received 130 completed questionnaires, the results obtained in this study were expressed at the 95% confidence level with a confidence interval of 0.08. Results and Discussion: From a gap analysis of the level of importance of dynamic capabilities and their extent of implementation, seven dynamic capabilities whose implementation can be enhanced by an alteration of the management importance perception of them, were extracted. These capabilities revolve around staff reward, well-being, empowerment and education and training, as well as the abilities of the small business leadership to sense the environment and opportunities while being sensitive to stakeholder needs. Through a consolidation of the results of the gap analysis, a model for the initiation and the sustaining of innovative resource reconfigurations was developed. Conclusion: For the management practice setting, this study�s findings suggest that the dynamic capabilities of small firms operating in a turbulent environment can be enhanced and strengthened by the employment of the model developed by this study. From a management education perspective, this study�s findings also suggest that the employment of specific and focussed management education that revolves around the seven identified processes will enable not only the initiating phase of the proposed model but will also provide a multiplier effect in the model since management capability is also part of the general resource base of the firm. This study thus proposes the use of these management practice and educational approaches to strengthen and enhance the dynamic capabilities of small businesses operating in a turbulent environment. / Graduate School of Business Leadership / D. BL.

Submitted by Marcia Bacha (marcia.bacha@fgv.br) on 2011-05-06T18:32:27Z No. of bitstreams: 1 1420834.pdf: 4111638 bytes, checksum: 5503acf3e9055af310cc471ffb0088b9 (MD5) / Approved for entry into archive by Marcia Bacha(marcia.bacha@fgv.br) on 2011-05-06T18:32:41Z (GMT) No. of bitstreams: 1 1420834.pdf: 4111638 bytes, checksum: 5503acf3e9055af310cc471ffb0088b9 (MD5) / Approved for entry into archive by Marcia Bacha(marcia.bacha@fgv.br) on 2011-05-06T18:32:50Z (GMT) No. of bitstreams: 1 1420834.pdf: 4111638 bytes, checksum: 5503acf3e9055af310cc471ffb0088b9 (MD5) / Made available in DSpace on 2011-05-06T18:32:59Z (GMT). No. of bitstreams: 1 1420834.pdf: 4111638 bytes, checksum: 5503acf3e9055af310cc471ffb0088b9 (MD5) Previous issue date: 2010-09-02 / O presente estudo aborda o modelo Simples Nacional como diferencial de tributação aplicado as microempresas e empresas de pequeno porte com a finalidade de garantir maiores perspectivas de consolidação desses negócios no mercado, a partir de um tratamento tributário diferenciado. Tal mudança deu-se a partir das determinações do novo Código Tributário em vigor por meio da Lei Complementar nO. 123, da Microempresa (ME) e da Empresa de Pequeno Porte (EPP). Trata-se de um conjunto de normas que determinam um tratamento simplificado e favorecido aos pequenos negócios, conhecida no âmbito tributário como Simples Nacional ou 'Super Simples'. O estudo objetiva analisar a relevância do tratamento tributário diferenciado como forma de estimular o desenvolvimento desse segmento na economia nacional. Adotei como percurso metodológico para o estudo a pesquisa bibliográfica e documental, complementado por um estudo de caso realizado em empresa de pequeno porte na cidade de Belém. Verifica-se que a implementação do modelo Simples Nacional ainda está em fase de experimentações, não sendo possível ainda perceber vantagens significativas no desenvolvimento das microempresas e empresas de pequeno porte, contudo, é possível que se avance no sentido de minimizar as situações de informalidade. Conclui-se que mesmo com o tratamento tributário diferenciado aplicado as microempresas e empresas de pequeno porte, o Simples Nacional expressa vantagens e desvantagens para este setor produtivo.

This study compared the turnover tax and small business corporation tax systems in South Africa as applicable to micro and small businesses. Misinformed perceptions of the turnover tax system were the motivation for this study. A three phase approach was adopted to conduct this study, the phases being literature review, in-depth face-to-face interviews and quantitative analysis of financial statements which are referred to as case studies. The tax liability was calculated for each of the thirty cases and thereafter a comparative analysis was performed to establish the most beneficial tax system for each case study. The findings for year one revealed that the small business corporation tax system was the most beneficial tax system for fifteen of the thirty cases and turnover tax for the other fifteen cases. Over an average of five years, fourteen cases benefited from the small business corporation tax system and sixteen from turnover tax. There were a number of significant reasons why the above mentioned tax systems were appropriate for each of the thirty cases, one of which being, the type of business or industry where the case is located. The information obtained from this study could inform small and micro businesses about the most appropriate and beneficial tax system for their businesses. In addition the information emanating from this study could be used by tax practitioners to advise their clients on the most appropriate tax system for their businesses. Lastly, the results of this study could contribute to the debate around legislation for small and micro businesses. / Taxation / M. Com. (Accounting)