This study is a first of its kind for New Zealand journalism education, following 20 students at two different schools throughout a year-long training programme. It used two methods to gain a deeper understanding: a discourse analysis of their news stories written at the beginning, in the middle and at the end of the year, and retrospective protocol analysis, to provide insight into their thinking processes, through their taped reflections. The research found that journalism education controlled by the New Zealand Journalists Training Organisation still resembles that of 20 years ago, despite increasing numbers of students learning journalism as part of degree programmes. Students are trained for the media industry through learning by doing. They receive basic instruction and then are expected to perfect their skills by practising their writing and to learn the conventions and routines of the media industry through socialisation and work experience. In the first half of the year, the students developed some skills in writing the traditional inverted-pyramid news stories. However, by the end of the year, their news writing showed technical signs of regression. Firstly, they were not writing in a succinct, clear fashion, emphasising news values. Secondly, they had been inadequately trained to write outside of the inverted-pyramid news story or to use popular “soft” lead sentences, so that their writing tended towards being promotional. Thirdly, journalism institutions strongly favour subediting by tutors and this detracted from the students gaining understanding of their own writing and being able to self-monitor and evaluate it. Lastly, they failed to show the critical thinking skills and independence necessary for a professional journalist so that they could research thoroughly, reflect deeply and write entertaining, informative and important news stories with flair. Their reflections confirmed these findings, suggesting some stress and disillusionment. The students could “declare” what they knew about writing a news story but could not put it into practice. They blamed their failure to write high quality news stories on the pressures of the course, the deadlines and high volumes of stories. The gaps in their journalism education were also revealed through what was not mentioned in their taped reflections: in particular, they failed to mention the importance of news values in making their stories more appealing. The major influence at first was the students’ tutors, followed by work experience and the “real world” of the media industry. The concentration on job skills and gaining a job coupled with a lack of knowledge and discussion provided the students with an incomplete understanding of the pressures of the media industry they were entering. The study recommends more debate about journalism education and more research, as well as a change away from “learning by doing” to a more critical, reflective approach.

This study is a first of its kind for New Zealand journalism education, following 20 students at two different schools throughout a year-long training programme. It used two methods to gain a deeper understanding: a discourse analysis of their news stories written at the beginning, in the middle and at the end of the year, and retrospective protocol analysis, to provide insight into their thinking processes, through their taped reflections. The research found that journalism education controlled by the New Zealand Journalists Training Organisation still resembles that of 20 years ago, despite increasing numbers of students learning journalism as part of degree programmes. Students are trained for the media industry through learning by doing. They receive basic instruction and then are expected to perfect their skills by practising their writing and to learn the conventions and routines of the media industry through socialisation and work experience. In the first half of the year, the students developed some skills in writing the traditional inverted-pyramid news stories. However, by the end of the year, their news writing showed technical signs of regression. Firstly, they were not writing in a succinct, clear fashion, emphasising news values. Secondly, they had been inadequately trained to write outside of the inverted-pyramid news story or to use popular “soft” lead sentences, so that their writing tended towards being promotional. Thirdly, journalism institutions strongly favour subediting by tutors and this detracted from the students gaining understanding of their own writing and being able to self-monitor and evaluate it. Lastly, they failed to show the critical thinking skills and independence necessary for a professional journalist so that they could research thoroughly, reflect deeply and write entertaining, informative and important news stories with flair. Their reflections confirmed these findings, suggesting some stress and disillusionment. The students could “declare” what they knew about writing a news story but could not put it into practice. They blamed their failure to write high quality news stories on the pressures of the course, the deadlines and high volumes of stories. The gaps in their journalism education were also revealed through what was not mentioned in their taped reflections: in particular, they failed to mention the importance of news values in making their stories more appealing. The major influence at first was the students’ tutors, followed by work experience and the “real world” of the media industry. The concentration on job skills and gaining a job coupled with a lack of knowledge and discussion provided the students with an incomplete understanding of the pressures of the media industry they were entering. The study recommends more debate about journalism education and more research, as well as a change away from “learning by doing” to a more critical, reflective approach.

Purpose – A user-friendly website is a and o for companies given today's technology and internet usage. It's about creating a website that visitors of different ages and with different technology experience easily can use and take part of. The purpose of this thesis is to find out how a web site to a company in the private sector that focuses on health and wellbeing can be designed so that the visitors can find the information they are looking for without encountering problems. Method – To achieve this, a survey was conducted and also interviews with people who work with user experience on the web, where an analysis part was performed pursuant to the thinking aloud method, and usability testing using the thinking aloud method. Findings – Using the method choices, the conclusion came forward that what is important to have in mind when designing a user-friendly website, is that the navigation system should be easily understandable, the structure and the amount of information on the site should make the site readable, and also the typography and the contrast between the colors are supposed to make it easier for the visitor to navigate on the website. Limitations – This work focuses exclusively on companies that focus on health and wellbeing in Jönköping, furthermore the work is all about user experience on the web and how visitors will be able to find important information on the website / Syfte – En användarvänlig webbplats är a och o för företag med tanke på dagens teknikutveckling och internetanvändning. Det gäller att skapa en webbplats som besökare i olika åldrar och med olika mycket teknikvana enkelt kan använda och ta del av. Syftet med detta examensarbete är att ta reda på hur en webbplats till ett företag inom den privata sektorn som inriktar sig på hälsa och välmående kan utformas för att besökarna ska kunna hitta den information de söker utan att stöta på problem. Metod – För att uppnå detta genomfördes en enkätundersökning, intervjuer med personer som jobbar med användarvänlighet på webben där en analysdel utfördes enligt thinking aloud metoden, samt användartester med hjälp av thinking aloud metoden. Resultat – Med hjälp av metodvalen kom slutsatsen fram att det som är viktigt att ha i åtanke vid utformning av en användarvänlig webbplats är att navigationssystemet ska vara lättförståeligt, strukturen och mängden information på sidan ska göra webbsidan lättläst, samt typografin och kontrasten mellan färgerna som ska göra det lättare för besökare att navigera på webbsidan. Begränsningar – Detta arbete fokuserar enbart på företag som inriktar sig på hälsa och välmående i Jönköping, vidare handlar arbetet om just användarvänlighet på webben och hur besökare ska kunna hitta viktig information på webbplatsen.

本文旨在探討台灣國中生在英語閱讀時, 運用「放聲思考配對練習法」結合「單字解讀策略」教學的成效及影響, 研究對象是依安置測驗所選出兩班具有高度同質性的國三學生, 隨機分派為一實驗組, 一控制組, 並依其安置測驗結果分為高、低兩組。 實驗組在老師教完單字解讀策略後, 由一高分組學生和一低分組學生隨機配對做為期八週的放聲思考閱讀訓練, 並且在訓練活動前後, 實驗組和控制組所有的學生皆施予單字解讀成就測驗, 閱讀理解成就測驗, 及英語閱讀學習態度量表, 實驗組更多加施予後設認知問卷及對此訓練活動的反應問卷, 同時在實驗組訓練過程中, 隨機抽取一組配對的學生將他們運用「放聲思考配對練習法」作答的過程錄音下來以便分析。 本研究結果顯示: (一)實驗組和控制組在單字解讀成就測驗有顯著差異。亦即, 運用「放聲思考配對練習法」結合「單字解讀策略」的教學有效地增進了學生字彙推測的成績表現, 對低程度的學生效果尤其明顯。(二)在四種單字解讀策略中, 「放聲思考配對練習法」最能增進學生在「往前線索策略」和「背景知識線索策略」的成績表現, 對不同程度的學生而言, 低程度學生的「往前線索策略」成績進步最多。(三)實驗組和控制組在閱讀理解成就測驗並沒有顯著差異。亦即, 此一訓練活動並不能改進學生在閱讀理解的成績表現。(四)實驗組和控制組的英語閱讀學習態度量表有顯著差異。即運用「放聲思考配對練習法」結合「單字解讀策略」的教學有效地增進了學生對英語閱讀的學習態度, 尤其對高程度的學生效果尤其明顯。在四種分項學習態度中, 學生的「免除對英語閱讀的恐懼」學習態度進步最多。(五)在後設認知方面, 實驗組的學生在接受此一閱讀訓練活動後, 對自己在文章大意、文章相關知識及猜字技巧的閱讀困難上有顯著的認知, 並且也認定猜字技巧是有效的英語閱讀策略。(六)從反應問卷中顯示, 接受此一閱讀訓練活動後, 大部分的學生認為運用「放聲思考配對練習法」結合「單字解讀策略」的教學對他們的字彙推測技巧是有幫助的, 且其幫助大於單獨運用「放聲思考配對練習法」或單獨運用「單字解讀策略」, 並且認為此一閱讀訓練活動有助於對自己和對他人閱讀過程的了解。但大多數的學生對運用此一閱讀訓練活動於未來英語課程中仍採保留態度。 根據上述的結果, 本研究建議國中英語教師可以運用「放聲思考配對練習法」結合「單字解讀策略」的教學來增進學生在英語閱讀時字彙推測的技巧和對英語閱讀的學習態度, 以及加強他們對自我閱讀過程的認知。同時, 為了能讓「放聲思考配對練習法」在學生身上發揮最大的學習效果, 教師應考慮學生在語言學習上的個別差異現象以及此一合作學習法時間掌握的問題, 以避免學生心理上的排斥作用和學習上的反效果。 / This thesis explores EFL lexical inferencing abilities and reading behaviors of junior high school students in Taiwan. Thinking Aloud Pair Problem Solving (TAPPS) and instruction of Word-solving Strategies were integrated to see whether they had effects on students’ lexical inferencing abilities, reading comprehension, learning attitude toward and metacognitive awareness of English reading. Two third-grade junior high school classes were selected as one experimental group and one control group, both with high-and low-proficiency levels. Results were found from the statistical analysis of the experiment. First, TAPPS training in word-solving strategies proved quite beneficial in enhancing students’ lexical inferencing abilities, and the low-proficiency students benefited more than the high-proficiency students. Second, TAPPS training in word-solving strategies indeed facilitated students’ use of forward cues and background knowledge cues, and the low-proficiency students improved most in their use of forward cues. Third, TAPPS training in word-solving strategies did not benefit students in their general reading comprehension. Fourth, TAPPS training in word-solving strategies successfully helped the students change their learning attitude toward English reading, especially the high-proficiency students. As to the different learning attitudes, students’ learning attitude of “The freedom from fear of English reading” changed most. Fifth, after receiving this training activity, the students’ metacognitive awareness of English reading was significantly higher. Sixth, the response questionnaire revealed that most of the students considered TAPPS training in word-solving strategies helpful and gave positive responses to this training activity. However, most of the students were conservative about recommending this training activity to future English classes. These aforementioned findings in this study suggested that junior high school English teachers could adopt TAPPS training in word-solving strategies to enhance students’ lexical inferencing abilities, change their learning attitude and reinforce their metacognitive awareness of English reading. However, it should be cautioned here that when teachers try to implement TAPPS training in English reading comprehension, they should consider students’ personal difference in language learning and the disruptive and time-consuming drawback of TAPPS to avoid students’ potential rejection and failure of the whole training activity.

Ziel dieser Arbeit ist es einerseits, allgemeine Erwartungen an die Bedienabläufe eines Fahrerinformationssystems zu ermitteln, welche Benutzer aus ihren Vorerfahrungen mit anderen technischen Geräten mitbringen, und andererseits zu zeigen, dass sich die Anpassung der Bedienabläufe eines Fahrerinformationssystems an diese allgemeinen Benutzererwartungen vorteilhaft auf die Gebrauchstauglichkeit des Gerätes auswirkt. Dabei wird eine Erwartung, welche in einer bestimmten Bediensituation an das Gerät besteht, verstanden als das mentale Modell von der Funktionsweise des Systems, welches der Benutzer in genau dieser Situation aus seinem schematischen Vorwissen und Merkmalen der Bedienoberfläche des zu bedienenden Gerätes bildet. In einer ersten Studie werden zunächst durch einen Vergleich mit dem konzeptuellen Modell eines bestehenden Fahrerinformationssystems diejenigen mentalen Modelle der Benutzer von Bedienabläufen identifiziert, welche interindividuell übereinstimmen. Dazu wird eine auf process tracing aufbauende, eigens entwickelte Methodik eingesetzt, welche es ebenfalls erlaubt, für diese Erwartungen diejenigen Aspekte zu ermitteln, welche unabhängig von speziellen Merkmalen des untersuchten Systems auch für Bedienabläufe eines Fahrerinformationssystems generell zutreffen. In einer nächsten Studie werden die ermittelten systemunabhängigen Benutzererwartungen verifiziert, indem aus ihnen das Bedienverhalten für ein zweites FIS mit anderem Bedienkonzept vorhergesagt wird. Dank der Verwendung des gleichen, handlungspsychologisch definierten Analyseniveaus für mentale und konzeptuelle Modelle können die verifizierten systemunabhängigen, interindividuell übereinstimmenden Benutzererwartungen als konzeptuelle Modelle in Form von Status-Übergangs-Diagrammen dargestellt und so als allgemeine Gestaltungsempfehlungen für Bedienabläufe in Fahrerinformationssystemen festgehalten werden. In einer dritten Studie werden die Bedienabläufe eines Prototypen entsprechend den allgemeinen Benutzererwartungen gestaltet und gegenüber Bedienabläufen evaluiert, welche von den Benutzererwartungen abweichen. Dabei zeigt sich, dass Bedienabläufe, welche mit den allgemeinen mentalen Modellen der Benutzer übereinstimmen, zu besseren Bedienleistungen und Systembewertung auf Seiten der Benutzer führen. Die formulierten allgemeinen Gestaltungsempfehlungen sind meist generalisierbar auf andere Domänen und die Ergebnisse dieser Arbeit bieten Ansatzpunkte für zukünftige Forschungsarbeiten. / The presented research project has two main goals: To learn about the nature of users’ general expectancies towards the operation of infotainment systems in passenger cars and to show that designing the paths of operation according to the users’ expectancies has positive effects on the usability of such systems. An expectancy at a certain point in the course of operation is understood as the mental model which the user forms of the system’s functionality in this situation on the basis of the system’s interface’s properties and his or her past experiences with other technical devices. A first study compares the conceptional model of an existing in-car infotainment system with the mental models of people using this system and thus identifies which mental models are shared interindividually by a majority of the users. The methodology used in this study was developed based on process tracing and permitted to equally identify those aspects of the mental models which are independent of the specific interaction concept of the examined system and therefore apply to the paths of operation of any in-car infotainment system in general. A next study verifies the users’ system-independent expectancies found in the first study by predicting users’ behavior during the operation of a second system with a different user interface. Both the users’ mental models and the systems’ conceptional models are analyzed and described using the same level of abstraction which is defined on the basis of action regulation theory. Thus directly comparable to the conceptional models, the users’ expectancies are described as state-transition diagrams which in turn as conceptional models represent the derived recommendations for the design of operational paths in infotainment systems. A third study uses a prototype system to evaluate paths of operation which have been designed according to the general recommendations versus paths of operation which deviate from the users’ expectancies. The results of this third study show that a system with paths of operation matching the users’ general mental models permits better user performance and leads to greater customer satisfaction. The general rules for designing the paths of operation of an in-car infotainment system described in this project can be applied to other domains and open perspectives for future research.

The present thesis presents an informed by ethnography research that seeks to explore the privacy concerns and security risks that individuals perceive with regards to the electronic system of handling digital prescriptions. The research takes place in Athens, Greece and the participants are professionals who use daily the e-prescription platform and citizens whose data is being gathered and accessed. The paradiagm within which the research is unfolded is the interpretive one and a methodology of flexible design is followed. Thematic analysis of concepts produced by the data gathered is followed in order to offer an understanding of the concerns that the participants perceive. The methods that were used were interviews with professionals, focus groups with groups of citizens, individual interviews with citizens, observations and thinking aloud in pharmacies. The aim of the thesis is to illuminate those concerns with the aspiration that it be used as a basis for further research on the important issue of privacy of sensitive, medical data and suggest ways that could help ameliorate the identified concerns.

MATULA, Kamil. Information Seeking in the Mobile Environment. Praha: Univerzita Karlova, Filozofická fakulta, Ústav informačních studií a knihovnictví, 2021. Ph.D. Thesis. Supervisor PhDr. et Bc. Jindra Planková, Ph.D. Abstract The dissertation thesis deals with information seeking in mobile environment using smartphone. For this purpose, a qualitative research is conducted, devided into two consecutive research activities. In the first activity are used semistructured interviews to collect the data and the grounded theory is used for data analysis. In the second activity are used methods "thinking aloud" and practical information seeking based on model scenarios. Results of the second research activity are evaluated by thematic analysis and task analysis. The findings have broadenend and deepend the state of current knowledge concerning the information seeking in the mobile environment. We consider exploration of limiting factors that affect information seeking in mobile environment as one of the most beneficial result as well as discovery of two extreme styles of information seeking in mobile environment. Keywords Information Behaviour; Information Seeking; Information Retrieval; Mobile En- vironment; Mobile Information and Communication Technologies; Qualitative Research; Semistructured Interview; Thinking...

Idioms are frequently used in any language and thereby it is important to investigate how these linguistic resources are understood, acquired and mastered. More studies need to be conducted, specially in the learning of a second language. Cooper (1999) examined the processing of idioms in English by L2 learners using the Think-aloud procedure (TAP). He found that a heuristic model consists of the numerous strategies used by these speakers to find the meaning of written idioms by exploring and try to find the meaning which is less familiar to them, compared to the native speakers knowledge and holistic or integrated approach. In the currrent work, realized in Sweden, the TAP was applied to compare the responses given by learners of Spanish as a second language and native speakers about common verbal idioms. The aim is to analyze the interpretation and comprehension of non-literal or figurative meaning of these expressions. As the result indicates, the Spanish idioms were less familiar to the L2 learners, but their figurative meaning was understood in 41% of the times, and including partial associations in 76% of the attempts using the TAP. The descriptions of these L2 Spanish speakers’ group varied notoriously: amid match and partial coincidences with figurative meaning, unusual images were referred and the literal meaning was presented in a few cases as part of the figurative. The heuristic and a kind of hybrid approach to the idiomatic meaning in the oral and semantic elaborations and interpretative strategies were confirmed. However, it was relatively easier to the L2 speakers to propose lexical definitions. With a more holistic processing and descriptions of meaning, the native speakers accessed the non-literal idioms’ meaning with a complete description in 85% of the cases, and including linked information in 98%, which confirmed that regional idioms could be particularly unknown. Some difficulties to give explicit information about concrete terms by members of the group of native speakers were identified. / Las locuciones son expresiones de uso común en el habla cotidiana y por ello es importante investigar cómo son comprendidas y adquiridas, tanto en el aprendizaje de lenguas maternas como en el de segundas lenguas. Cooper (1999) examinó cómo los hablantes de inglés como segunda lengua, usando el procedimiento Pensar en Voz Alta (PVA), describen el significado de locuciones presentadas por escrito. Él identificó que un modelo heurístico de procesamiento se conforma por numerosas estrategias con las cuales estos hablantes intentan encontrar y dar respuestas acertadas acerca del significado idiomático. El PVA se usó en este estudio, realizado en Suecia, para comparar las respuestas de aprendientes de español como segunda lengua y hablantes nativos, enfocando locuciones verbales de uso común en esa lengua. El propósito fue analizar las interpretaciones y comprensión de significado no literal o figurado de las secuencias convencionales presentadas. Los resultados muestran que para los hablantes de español como segunda lengua las locuciones eran poco familiares, pero acertaron en el 41% de sus intentos al describir significados coincidentes con el sentido figurado, y en 76% con asociaciones parciales de significado. Las respuestas de estos hablantes variaron notoriamente: entre aproximación al significado convencional proporcionaron imágenes inusuales y algunos significados literales como parte del figurado, confirmando un abordaje heurístico o indagatorio y cierta aproximación híbrida al conocimiento idiomático en la L2. Sin embargo, fue relativamente más fácil para estos participantes formular definiciones léxicas. El abordaje de los hablantes nativos fue en cambio más holístico o integrador, con la descripción completa de significados del sentido figurado en 85% de casos, y en 98% con asociación de información relacionada, lo que confirma que algunas expresiones pueden ser conocidas de distinta forma en regiones diferentes. En algunos casos hubo ciertas dificultades para exponer información explícita sobre términos concretos en este grupo de hablantes nativos.

Las locuciones son expresiones de uso común en el habla cotidiana y por ello es importante investigar cómo son comprendidas y adquiridas, tanto en el aprendizaje de lenguas maternas como en el de segundas lenguas. Cooper (1999) examinó cómo los hablantes de inglés como segunda lengua, usando el procedimiento Pensar en Voz Alta (PVA), describen el significado de locuciones presentadas por escrito. Él identificó que un modelo heurístico de procesamiento se conforma por numerosas estrategias con las cuales estos hablantes intentan encontrar y dar respuestas acertadas acerca del significado idiomático. El PVA se usó en este estudio, realizado en Suecia, para comparar las respuestas de aprendientes de español como segunda lengua y hablantes nativos, enfocando locuciones verbales de uso común en esa lengua. El propósito fue analizar las interpretaciones y comprensión de significado no literal o figurado de las secuencias convencionales presentadas. Los resultados muestran que para los hablantes de español como segunda lengua las locuciones eran poco familiares, pero acertaron en el 41% de sus intentos al describir significados coincidentes con el sentido figurado, y en 76% con asociaciones parciales de significado. Las respuestas de estos hablantes variaron notoriamente: entre aproximación al significado convencional proporcionaron imágenes inusuales y algunos significados literales como parte del figurado, confirmando un abordaje heurístico o indagatorio y cierta aproximación híbrida al conocimiento idiomático en la L2. Sin embargo, fue relativamente más fácil para estos participantes formular definiciones léxicas. El abordaje de los hablantes nativos fue en cambio más holístico o integrador, con la descripción completa de significados del sentido figurado en 85% de casos, y en 98% con asociación de información relacionada, lo que confirma que algunas expresiones pueden ser conocidas de distinta forma en regiones diferentes. En algunos casos hubo ciertas dificultades para exponer información explícita sobre términos concretos en este grupo de hablantes nativos. / Idioms are frequently used in any language and thereby it is important to investigate how these linguistic resources are understood, acquired and mastered. More studies need to be conducted, specially in the learning of a second language. Cooper (1999) examined the processing of idioms in English by L2 learners using the Think-aloud procedure (TAP). He found that a heuristic model consists of the numerous strategies used by these speakers to find the meaning of written idioms by exploring and try to find the meaning which is less familiar to them, compared to the native speakers knowledge and holistic or integrated approach. In the currrent work, realized in Sweden, the TAP was applied to compare the responses given by learners of Spanish as a second language and native speakers about common verbal idioms. The aim is to analyze the interpretation and comprehension of non-literal or figurative meaning of these expressions. As the result indicates, the Spanish idioms were less familiar to the L2 learners, but their figurative meaning was understood in 41% of the times, and including partial associations in 76% of the attempts using the TAP. The descriptions of these L2 Spanish speakers’ group varied notoriously: amid match and partial coincidences with figurative meaning, unusual images were referred and the literal meaning was presented in a few cases as part of the figurative. The heuristic and a kind of hybrid approach to the idiomatic meaning in the oral and semantic elaborations and interpretative strategies were confirmed. However, it was relatively easier to the L2 speakers to propose lexical definitions. With a more holistic processing and descriptions of meaning, the native speakers accessed the non-literal idioms’ meaning with a complete description in 85% of the cases, and including linked information in 98%, which confirmed that regional idioms could be particularly unknown. Some difficulties to give explicit information about concrete terms by members of the group of native speakers were identified.