Journalisters arbetsprocess har under 2000-talet gått igenom en förändring pågrund av mobiltelefonens utveckling. Mobiltelefonens utveckling tillsammans med internet har möjliggjort snabbare och bättre tillgång till nyheter. Ett nytt område inom journalistik har utvecklats som kallas mobil journalistik. Journalister som arbetar med mobil journalistik, arbetar ute på fält med mobiltelefonen som verktyg och gör alla moment i produktionen av nyheter. Uppdragsgivaren i detta projekt har utvecklat ett digitalt skriv- och publiceringsverktyg men saknar en lösning idag för mobil format. Journalistens arbete sker i olika miljöer som varierar. I studien undersöks hur journalister arbetar och utifrån den datan har ett koncept med ett gränssnitt utformats med målet att stödja arbetsprocessen för att skriva och publicera artiklar. Work System Theory (WST) används som utgångspunkt för att skapa en förståelse kring journalisters arbetssituation. Work System Framework (WSF) bidrar till förståelse för hur olika faktorer i ett arbetssystem influerar produktionen. Nytta och användbarhet definieras för att driva vidareutveckling av journalisters arbetssystem framåt. En fallstudie med totalt 10 deltagare som är involverade i produktionen av artiklar för tidningar har genomförts. Resultatet visar att arbetsprocessen för journalister är flexibel och varierande. Det finns behov av ett system med enklare interaktioner och som möjliggör snabb förmedling och bearbetning av bilder. Journalisters behov och mål med arbetet ligger till grund för utformningen av ett designförslag som ger svar på vilket sätt en mobilapplikation kan utformas för att stödja journalisters skriv- och publiceringsprocess för digital tidningsproduktion. Gränssnittet behöver valideras för att bekräfta om det faktiskt stödjer journalisters arbetsprocess för digital tidningsproduktion. / Journalists' work process has during the 21st century gone through a change because of the mobile's development. The mobile phone's development together with the internet has made it possible to have faster and better access to news. A new area of ​​journalism has been developed, called mobile journalism. A journalist that works with mobile journalism works out on the field with the mobile as a tool and does all the steps covered by the production of news. The client in this project has developed a digital writing and publishing tool but lacks a solution today for mobile format. The journalist's work takes place in different environments that vary. This study investigates how journalists work and based on that data, a concept and interface has been designed with the aim of supporting the work process of writing and publishing articles. Work system theory (WST) is used as a starting point for creating an understanding of the journalists' work situation. Work System Framework (WSF) helps to understand how different factors in a work system affect production. Utility and usability are defined to drive further development of journalists' work systems. A study with a total of 10 participants involved in the production of newspaper articles has been conducted. The result shows that the work process for journalists is flexible and varied. There is a need for a system of simpler interactions, and which enables rapid transmission and processing of images. The journalists' needs and goals decides the basis for the design of a design proposal that answers how a mobile application can be designed to support journalists' writing and publishing process for digital newspaper production. The interface needs to be validated to confirm if the interface supports journalists in their work process with digital newspaper production.

Requirements elicitation has been identified by researchers as a highly critical and error-prone phase of IT development projects. Many challenges are rooted in the human and social dimension of this phase, which requires intensive communication activities between stakeholders with different backgrounds and perspectives. The conduct of a systems analysis supports stakeholders in reaching a shared understanding about crucial elements. The aim of this paper is to identify and describe recurring issues in requirements elicitation, and to better understand the potential of systems analysis efforts for addressing these issues. While literature provides plenty of high-level categorizations of requirements elicitation issues most often the argumentation is not complemented with concrete, real-world examples. Therefore five interviews with IT practitioners have been conducted in order to back-up a theoretical framework of problem areas elaborated by Saiedian and Dale (2000) with practical insights. This approach enabled a thorough analysis of four major issues in requirements elicitation covered by this research: Problem Perspective Differences, Resistance, Poor Communication and Articulation/Expertise Problems. Finally, a first linkage between a specific systems analysis method, the Work System Method, and its potential for addressing these problem areas has been established.

Small information technology and management consulting businesses face increasingly contradictory strategic choices as they develop products and services for the marketplace. Building contextual ambidexterity is essential to the survival of small businesses as they seek to attain a desired balance of alignment and adaptability. Human Resource Management practices facilitate the development of ambidexterity within individuals thereby facilitating ambidexterity of the organization as a whole. Studies suggest that in order for an organization to be ambidextrous, its human resource management function also needs to ambidextrous. High-performance work systems are human resource practices designed to enhance the ability, motivation, and opportunity of employees with the overarching goal of attracting, retaining, and motivating human resources toward the completion of organizational goals. Based on Gibson and Birkinshaw’s concept of organizational ambidexterity, a qualitative case study of a small technology solution provider was conducted to explore the process by which CloudCo attempted to build contextual ambidexterity by implementing a high-performance work system. Findings show that executive management of small technology solution providers can build contextual ambidexterity and sustain a competitive advantage through the implementation of high-performance work systems but must overcome a series of important tensions to do so.

Orientador: Milva Maria Figueiredo De Martino / Dissertação (mestrado) - Universidade Estadual de Campinas. Faculdade de Ciências Médicas / Made available in DSpace on 2018-08-16T03:33:33Z (GMT). No. of bitstreams: 1 Mendes_SandraSoares_M.pdf: 1246517 bytes, checksum: 994aa01498dfe297d7f8ac532ea47703 (MD5) Previous issue date: 2010 / Resumo: Este estudo teve como objetivo identificar os sintomas referentes ao estado geral de saúde associado ao trabalho em turnos de enfermagem e relacioná-los com a qualidade do sono. Trata-se de um estudo de natureza descritiva, quantitativa e transversal. Participaram dessa pesquisa, profissionais de diversas categorias de uma instituição hospitalar da cidade de Poços de Caldas, Minas Gerais. A população foi constituída por (n=136) profissionais de enfermagem com média de idade de 33,1 anos, 82,4% eram do sexo feminino, divididos nas seguintes categorias profissionais: enfermeiro 8,1%, técnico de enfermagem 80,9%, auxiliar de enfermagem 11,0%. Os turnos de trabalho eram os seguintes: turno diurno (7h às 19h) e noturno (19h às 07h). Os sujeitos atuavam em diversas unidades tais como Unidade de Terapia Intensiva Adulto, Unidade de Terapia Intensiva Pediátrica e Neonatal, Centro Cirúrgico, Central de Material e Esterilização, Hemodiálise, Clínica Cirúrgica, Clínica Médica, Maternidade, Pediatria, Berçário, Urgência/Emergência. Foram utilizados três instrumentos para a coleta de dados: Ficha de Características Individuais e Sócio-Demográficas, Inventário de Estado Geral de Saúde, Questionário para Avaliação do Ciclo Vigília-Sono (diário do sono). Os dados foram estatisticamente significativos pelo Teste Qui-Quadrado (p= 0,021) para a presença do sintoma de flatulência ou distensão abdominal no turno noturno. Através da análise de regressão linear múltipla os sujeitos do turno diurno que apresentaram os sintomas de má digestão e irritabilidade, tiveram pior qualidade de sono noturno. Referindo-se a qualidade do sono diurno, os sintomas que se mostraram estatisticamente significativos pelo Teste Kruskal-Wallis foram a insônia (p=0,044) e a dificuldade de concentração (p=0,048). Analisando a qualidade do sono noturno, os sintomas que mostraram dados estatisticamente significativos pelo Teste de Kruskal-Wallis foram, sensação de má digestão (p=0,023), irritabilidade (p=0,002), insônia (p=0,001), dores de cabeça (p=0,005), dificuldade de concentração (p=0,002). Os trabalhadores do turno noturno mostraram uma melhor qualidade de sono noturno em relação ao turno diurno, com diferença estatisticamente significativa pelo Teste Mann-Whitney (p=0,046). Os profissionais de enfermagem demonstraram hábitos saudáveis de vida tais como não tabagismo (91,2%), não consumo de bebida alcoólica (89,7%), não utilizam medicamentos para dormir (91,2%) e realizam atividades físicas regulares (65,4%). Este estudo sugere novas abordagens às reais necessidades de saúde dos trabalhadores de enfermagem nos turnos hospitalares, conduzindo a medidas preventivas que possam melhorar o estilo de vida tais como os hábitos de sono. / Abstract: The objective of this study was to identify the symptoms of general health state associated with shift work in nurses and to relate them to their sleep quality. This is descriptive, qualitative and cross-sectional study. Nursing staff from several categories from a hospital institution from Poços de Caldas, Minas Gerais, participated on this study. The population was compounded by nursing staff (n=136) with an average age of 33.1 years old, 82.4% were females and they were divided into the following categories: registered nurses (RN) 8.1%, technical nurses 80.9%, and assistant nurses 11.0%. Their shift works were the following: day shift (from 07:00 am to 07:00 pm) and night shift (from 07:00 pm to 07:00 am). The subjects worked on several departments such as Adult Intensive Care Units, Pediatric and Neonatal Intensive Care Units, Surgery Rooms, Sterilization Center, Hemodyalisis, Surgical and Medical Clinic, Maternity, Pediatric Department and Emergency Rooms. Three instruments were used for data collection: Socio Demographic Questionnaire, Inventory of General Health State, and Questionnaire for Assessment of Sleep-Awake Cycle (sleep diary). Chi-Square Test showed statistically significative results (p=0.021) for abdominal flatulence or distention symptoms during night shift. Through multiple linear regression analysis the subjects of the day shift who showed symptoms of bad digestion and irritability, had worse quality of nighttime sleep Regarding to diurnal sleep quality, Kruskal-Wallis Test showed statistically significative results for insomnia (p=0.044) and difficulty on concentration (p=0.048). Analyzing the nocturnal sleep quality, Kruskal-Wallis Test showed statistically significative results for feelings of bad digestion (p=0.023), irritability (p=0.002), insomnia (p=0.001) headaches (p=0.005) and difficulty on concentration (p=0.002). Night shift workers showed a better nocturnal sleep quality compared to day shift workers, showing a statistically significative difference using Mann-Whitney Test (p=0.046). Nursing staff showed healthy life habits such as: non smoking (91.2%), non alcoholic consumption (89.7%), non sleep pills (91.2%) and regular physical activities (65.4%). This study suggests new approaches to health needs of nursing staff that work on hospital shifts, leading to preventive measures in order to improve life style such as sleep habits. / Mestrado / Enfermagem e Trabalho / Mestre em Enfermagem

The aim of this diploma thesis is to provide information from field realization of safety audit in industrail company using Self - Audit Handbook for SMEs. In case of significant deficiencies, propose a precaution for improvements in system of control and managemnt of safety.

The purpose of the study is to investigate the impact that digitization of service processes can have on restaurants. The restaurant industry has been affected by the Covid-19 pandemic due to restrictions that prohibits large physical gatherings that only allows table service. As a result of this, several restaurants have turned to digital solutions where sitting guests, through their mobile devices, order to the table through a digital menu and pay through their phone. This has led to a digital transformation in the restaurants affecting the whole organization. The impact that these digital-, ordering and payment tools have on restaurant organizations have been examined by studying different types of restaurants that have all integrated the same type of tool for digital ordering and payment. Through a qualitative method with a deductive approach, data has been collected through literature research, semi-structured interviews and observational studies to contribute to the topic being investigated. The study is primarily aimed towards those who may be interested in undergoing a digital transformation in restaurant operations. The purpose of the study is to investigate what impact a digitalisation of service processes has had on restaurants as a result of Covid-19 and what specific factors are important in the restaurant when a digital transformation is to be implemented and why. The study first presents the result from the data collection that is analyzed in a later section incombination with previous theories. The result and the analysis are then discussed followed by a conclusion.The study shows that the implementation of digital service processes has a major impact on workroles, work processes and experience in restaurant services. Attitudes towards the implementation ofdigital service processes are largely influenced by the context in which it is implemented. The studyalso shows that the restaurant business's operations change in such a way that the digital ordering and payment tool has automated certain activities and thereby facilitated for the staff but at the same time, unpredictable events have led to the activities have become more for the staff. The digital ordering has affected the staff's work role and competencies because more time is being spent on explaining the technical use of the digital ordering tool instead of the menu and assortment. The survey also shows that a digital transformation is primarily applicable to restaurants that offer simpler food and drink and where there is large value in getting one's order fast.

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Talented people are the key factor for enterprises to maintain their competitive advantage. Since 1980s, due to the changes of internal and external environments, reorganization and simplification have become the patterns of organizations, which indicating promotion possibility in an organization has been relatively reduced. These generate the feeling of development limitation within employees and result in the phenomenon of career plateau. However, high performance work system is regarded as a set of management system in human resources field , and it includes most types of best management practices. Therefore, this study attempts to explore antecedents and consequences of variable of the career plateau, including a negative correlation between high performance work system and career plateau as well as the impact of the career plateau on role performance and turnover intention, and whether the perceived supervisor support will be an interference effect. In this study, pairing questionnaires are offered to executives and organizational members 47 effective matching samples are received. Hierarchical linear model is used in this study to verify the hypothesis. The results show: 1. Career plateau is negatively associated with role performance; 2. Career plateau is positively associated with the turnover intention; 3. The effect of perceived supervisor support can interfere with both career plateau and turnover intention. The findings of this study indicate: 1. Organizations should establish career planning and development for employees in order to reduce the adverse effects of career plateau; 2. Organizations should find a method to increase employees¡¦ perceived of supervisor support in order to reduce the negative effects of career plateau; 3. High performance work system is a systematic system. It should be assessed in depth regarding the way of solving the career plateau. Finally, suggestions for future research and the limitation of this study are also discussed. Keywords: career plateau, high performance work system, role performance, turnover intention, perceived supervisor support

Abstract The 21st century globalization and liberalization pose distinctive human resource management challenges to businesses especially those operating across national boundaries as multinational or global enterprises (Huselid, 1995). According to Huselid (1995), strategic human resource management primary should be emphasized to ensure that managers and employees are adjusting and accepting their organizational human resource practices in their daily work, thus, the human resource management practices appear to be more essential. The study attempted to gain a better understanding of the human resource management practices in hairdressing salon service industry in Taiwan by analyzing the relationships between employee¡¦s technical skill and organizational commitment on work performance. The data was collected by the researcher using mailing and delivering questionnaires. The sample size included 500 hair stylists from north, central, and south of Taiwan. There were 307 questionnaires and the return rate was 61.4%. The data was analyzed by descriptive statistics, Pearson correction analysis, and Structure equation modeling. The results of this study were as follows: 1. The perception of hair stylists on the human resource management practices showed high in employment security, then in decrease status distinction, training, contingent and compensation. 2. The organizational commitment and technical ability showed positive corrections on human resource system. In addition, the influence on the organizational commitment is greater than on the technical ability. 3. There was a negative relationship between organizational commitment and turnover intention. 4. There was a positive relationship between technical skill and work performance. 5. The work performance could be improved by using the intermediary result of technical ability from the human resource management practices. 6. There was a negative relationship between turnover intention and human resource management practices.

Project Thesis (D. Min.)--Denver Conservative Baptist Seminary, 1995. / Includes bibliographical references (leaves 249-267).