M.A. / The purpose of the study was to investigate the relationship between job involvement and job satisfaction between the traffic officers and bus drivers of the Germiston Transitional Local Council. The following research questions were addressed: What are the levels of job involvement and job satisfaction that traffic officers and bus drivers experience? How does job involvement and job satisfaction of traffic officers and bus drivers compare? What is the relationship between job involvement and job satisfaction? Since this is a quantitative quasi-experimental investigation, the following hypotheses have been formulated, namely; Hypothesis 1. There is no statistically significant differences between the mean test scores of traffic officers and bus drivers in respect of job involvement and job satisfaction. Hypothesis 2: There is no statistically significant correlations between job involvement -- --and -job satisfaction, satisfaztion-and-extrinsit -satisfactioa of traffi -c--. officers - - bus drivers. In order to test the above mentioned hypotheses, the two group comparison and the popular Job Involvement Scale and Minnesota Satisfaction Questionnaire have been utilized as measurement instruments. The results of this study supported hypothesis one because there was no statistically significant difference between the mean test score of traffic officers and bus drivers in respect of job involvement and job satisfaction. With reference to hypothesis two, the results indicated that there is no correlation between job involvement and job satisfaction (including the sub components). The results indicated a correlation between job satisfaction, intrinsic and extrinsic satisfaction. The results of this study have demonstrated that the traffic officers and bus drivers are able to distinguish the extent to which they like their job (satisfaction), the degree to which they are absorbed in or preoccupied with their job, and the degree of attachment of loyalty they feel toward their employing organization. Finally, there is a need to replicate these findings. The use of a single local authority as the research site is a potential limitation in terms of validity and reliability of the results.

This study tested the hypothesis that the combination of teachers' sense of efficacy, and teacher motivation predicts student participatory behavior, and that teacher behaviors mediate this relationship. This study consists of two parts: surveying community college instructors and observing instructors' lectures and student participation.

The underlying assumption of this thesis was that different subgroups of older adults have different motivations for seeking employment.

No description available.

A research report submitted to the Faculty of Humanities, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Arts (Organisational Psychology), 2017 / The aim of the present study was to utilise a mixed methods design as a means of investigating the relation between job demands, job resources, safety, and burnout in Air Traffic Management (ATM) technicians. It was also of interest to determine participants’ perspectives on the job demands and resources that may be present in their occupational environment, their participation in safety behaviours, and their perceptions regarding their work and safety performance. Non-probability, convenience sampling was employed to acquire the participants of the present research study. Participants included 33 ATM technicians (50.77% response rate) who took part in the quantitative component of the research study and 14 ATM who took part in the interview process. Participants’ ages ranged from 27 to 55 years (M = 38.91; SD = 8.76) and 90.1% were male (n = 30). Jackson and Rothmann’s (2005) original Job Demands-Resources Scale was used for the assessment of the job demands and resources sixteen items were also added to the original JDRS scale. Sixteen items were added to incorporate the possible job resources and demands experienced by ATM technicians, which were separated into the following sub-scales: shifts, weather conditions, travel, and equipment. Schaufeli, Leiter, Maslach, and Jackson’s (1996) Maslach Burnout Inventory-General Survey (MBIGS) was used to assess ATM technicians’ burnout. Safety behaviours were assessed through the integration of items found within two safety behaviour scales developed by Neal and Griffin (2006) and Hofmann and Morgeson (1999). A semi-structured interview process consisting of open-ended questions was used to discuss the following issues: job tasks, job demands, job resources, burnout, job safety, work-family spillover, and job performance. The findings depicted a weak, positive correlation between the perception of job demands and the experience of burnout (r = .376, p < .05) and a weak, negative correlation between the perception of job resources and the experience of burnout (r = -.383, p < .05). Job resources significantly predicted the experience of burnout (β = -.494, p = .002), as did job demands (β = .489, p = .003). A moderate, positive correlation between the perception of job resources and safety behaviours was obtained (r = .514, p < .01). The participants’ perceptions of job resources explained 26.5% of the variance in safety behaviours, (R2= .265, F(1, 31) = 11.16, p < 0.05. ATM technicians took part in the following safety behaviours: they consistently communicated with both management and air traffic controllers as a way of knowing exactly what the problem is before they went to a site, they took part in training programs as a means of keeping up to date with the latest technological knowledge, attended safety meetings, always communicated with management on how to increase safety, and made sure that a first aid kit was always available. ATM technician’s safety and performance appeared to be heavily influenced by their own personal understanding of the occupation’s risks, the weather conditions that take place on each specific site, the safety equipment that is worn, the knowledge of the possible repercussions that may arise from making any mistakes, and their own individual mood or disposition. / XL2018

Indiana University-Purdue University Indianapolis (IUPUI) / The study of job performance has been a high priority for organizational researchers and practitioners alike. Models of performance have acknowledged that it is affected by both individual differences and environmental factors and also that behaviors outside the job description, called citizenship performance, have value. Despite these acknowledgements, researchers have placed much more emphasis on understanding the influence of individual differences (rather than environmental characteristics) on citizenship performance. Counter to the emphasis on individual differences, the current study sought to evaluate the relationships between environmental characteristics and citizenship performance in the context of the Job Characteristics Model (JCM) and to determine whether the relationships could be both theoretically and empirically understood. Additionally, the relative importance of the environmental variables in the JCM were evaluated and compared to well-known individual difference predictors of citizenship performance. Finally, the current study sought to provide initial evidence for different patterns of relationships between the JCM variables and the three facets of citizenship performance. Undergraduate students employed for at least 20 hours per week were recruited for participation (n = 379) in a cross-sectional study, and data were analyzed using structural equation modeling and regression. Generally, model tests revealed that the JCM as configured performed poorly, though the variables did predict citizenship performance. When job satisfaction was added as another mediator in the model, results were slightly better. Regarding incremental validity, JCM variables were able to explain variance above and beyond the individual difference variables, providing additional support for the importance of the environment in understanding behavior. One implication of this is that practitioners may be able to justify changes to the work environment in an effort to increase citizenship performance. Future research should continue to explore the environment’s effects on citizenship.

Female academics in higher education institutions face numerous challenges in the continuously ch~nging landscape of South African Higher Education. Numerous mergers between different institutions, increasing job demands, ever increasing class sizes and the unique demands of role conflict, inherent to the female role, contribute to the manifestation of stress and burnout (80) in this population group. The research is conducted from a salutogenic paradigm, seeking to find ways of avoiding the negative consequences of 80 and contributing towards the positive experience of Work Engagement (WE) for the female academic. The research also explores the effect of the individual academics' Sense of Cohrence (SOC) on the experience of BO and WE. The research is quantitative in nature. A psychometric instrument was sent to all the permanently employed female academics employed by Unisa and TUT, measuring their levels of 80, WE and SOC. The completed questionnaires were statisticaily analysed. The findings included average levels of 80, with definite signs that the experience of 80 is on the increase. The Cy sub-dimension of BO showed increased levels. The WE scores of the female academics were just above average. The SOC scores of the female academics were low. The main recommendations were that University management need to take cognisance of the symptoms of BO that are present in this population. Strategies need to be put in place to address these issues and the experience of WE need to be treasured and grown through definite actions from Management. Female academics also need to take personal responsibility for their own wellness and act on the initial signs of 80, rather than dismissing it as mere tiredness or lack of energy. There are also a number of recommendations on actions to be taken to experience WE in the academic work that the population undertake on a daily basis / Industrial & Organizational Psychology / D.Litt. et Phil. (Industrial & Organizational psychology)

This research explores the relationship between sense of coherence, work engagement and organisational commitment in an automotive development institution in South Africa. The study was conducted through quantitative research. The study used the Orientation to Life Questionnaire (OLQ) to measure sense of coherence, the Utrecht Work Engagement Scale (UWES) to measure work engagement and the Organisational Commitment Scale (OCS) to measure organisational commitment. A biographical questionnaire was also used. The questionnaires were administered to a sample of 46 employees, 37 of whom were based in the company’s Pretoria office and nine at their Eastern Cape office. In view of the fact that the sample was small, 100 % of the population was included in the study. A theoretical relationship between the constructs was determined and an empirical study provided evidence of the degree of relationship that existed between them. The results reveal significant relationships to exist between some sub-scales, however, statistical significance could not be reached for some correlations. / Psychology / M. Admin. (Industrial and Organisational Psychology)

Die studie foku.s op die verwantskap tussen sin vir koherensie as 'n intrinsieke hanteringsbron aan die een kant, en elk van streshantering, algemene gesondheid en sielkundige uitbranding aan die antler kant. Vraelyste wat hierdie veranderlikes meet is aan 200 bestuurders gegee om te voltooi. Die bevindinge van hierdie studie toon aan dat bestuurders met 'n hoi! sin vir koherensie goeie algemene gesondheid geniet. Die bestuurder met 'n hoi! sin vir koherensie behoon dus meer e.ffektief te junksioneer in die werksiruasie as die bestuurder met 'n lae sin vir koherensie. Voons is ook bevind dar 'n hoi! sin vir koherensie nie noodwendig aanleiding gee tot lae vlakke van stres of van sielkundige uitbranding nie. Aanbevelings word gedoen oor hoe om die negatiewe gevolge van stres en sielkundige uitbranding te venninder en algemene gesondheid te bevorder, ten einde die bestuurder se potensiaal optimaal benut. / This study focuses on the relationship between sense of coherence as an intrinsic coping mechanism. and work stress, general health and psychological burnout. To measure these variables, questionnaires were completed by 200 managers. The findings of this study indicate that managers with a high sense of coherence experience good general health. The manager with a high sense of coherence should therefore junction more efficiently in a work situation·than the manager with a low sense of coherence. It was also found that a high sense of coherence does not necessarily lead to low levels of stress nor of psychological burnout. Recommentfations are made on how to reduce the negative effects of stress and psychological burnout and how to improve general health in order to make optimal use of the manager's potential. / Industrial and Organisational Psychology / MCom (Bedryfsielkunde)

Organisations are always confronted with the need to transform in order to adapt to environmental changes and have a competitive advantage. The concern is that when an organisation embarks on a transformation process, its individual employees are affected either positively or negatively. Employees can respond to transformation change by either being satisfied or dissatisfied in the organisation. The main aim of this research was to develop a diagnostic model for measuring employee satisfaction during organisational transformation. The first construct of organisational transformation was conceptualised using the open system paradigm, theoretical definitions and models of organisational change. In this study, organisational transformation is second order and drastic in the sense that it alters the way in which the organisation functions and relates to the external environment focusing on the vision, processes, systems, structure and culture. It is the fundamental and constant change at all levels of the organisation caused by external factors posing as risks for organisational survival. vi The second construct of employee satisfaction was conceptualised focusing on the humanistic paradigm, theoretical definitions and models. Employee satisfaction in this study is the individual’s positive emotional state of contentment stemming from the organisation’s ability to meet his or her needs and expectations based on his or her experience and evaluation of various organisational processes and practices. It influences employees’ performance and commitment to the organisation. A theoretical model was developed as a framework to enable organisations to diagnose or assess their employees’ satisfaction during organisational transformation. The model highlighted dimensions essential to diagnose employee satisfaction such as organisational strategy, policies and processes and outcomes, in order to determine employees’ contentment and fulfilment in the organisation. The main aim of the empirical research was to conduct a three year longitudinal study of employee satisfaction during organisational transformation; to operationalise the conceptually developed diagnostic model of employee satisfaction during transformation; and develop a structural equation model (SEM) in order to test the theoretical model. The Employee Satisfaction Survey (ESS) was used in 2003, 2007 and 2008 to measure employee satisfaction. The initial year of the study (2003) comprised 1 140 participants who voluntarily completed the measuring instrument. The second year of the study (2007) involved 920 participants, while the final year of the study (2008) included 759 participants. In terms of the reliability and validity of the ESS, it was determined that in the three years of the study, most of the dimensions had acceptable internal consistency reliability based on the results of the Cronbach alpha test. The SEM investigated the impact of organisational strategy, policies and procedures and outcomes as the three domains of employee satisfaction during organisational transformation. The confirmatory factor analysis of the latent variables was conducted, and the path coefficients of the latent variables of organisational strategy, policies and processes and outcomes indicated a satisfactory fit for all these variables. The goodness-of-fit measure of the model indicated both absolute and incremental goodness-of-fit. The SEM confirmed the causal relationships between the latent and manifest variables, indicating that the latent variables, organisational vii strategy, policies and procedures and outcomes are the main indicators of employee satisfaction. This research adds to the field of organisational behaviour by proposing a model of employee satisfaction during organisational transformation. The domains of this model should enable organisations to identify developmental areas based on employees’ dissatisfaction or areas of strengths based on employees’ satisfaction. The diagnostic model will also enable organisations and practitioners to initiative interventions aimed at addressing areas of dissatisfaction as developmental areas and to leverage on its strengths as areas of satisfaction in the organisation. / Industrial & Organisational Psychology / D. Litt. et Phil. (Industrial and Organisational Psychology