Informed by institutional ethnography, and taking the problematic from disjunctures in teacher/participants’ experience between actual practice and official policy, this study is an intertextual analysis of print/electronic documents pertaining to students ‘at risk.’ It unpacks the Student Success Strategy in Ontario secondary schools as organized around discourses on risk and safety. Discriminatory classing and racializing processes construct students ‘at risk’ in ways that reproduce socio-economic inequities through premature streaming into pathways geared to post-secondary destinations: university, college, apprenticeship and work. This study questions the accounting logic that reduces education to skills training in workplace literacy/numeracy, and contradicts the official ‘success’ story that promotes Ontario as a model of large-scale educational change. The follow-up intertextual analyses reveal ideological circles that promote ‘evidence-based research’ and ‘evidence-informed practice,’ while actually gearing education to improving ‘results’ on large-scale standardized tests and manufacturing consent for government policies. Questions arise about the lack of transparency and selective use of educational research. A web of behind-the-scenes activities are made visible at public policy think-tanks (e.g. Canadian Council on Learning; Canadian Language and Literacy Research Network), and two little-researched bodies in educational governance — the Council of Ministers of Education Canada (CMEC) and OECD. Although invisible to teachers, the infrastructure for the Student Success Strategy is the Ontario School Information System (OnSIS); this web-enabled data-management technology has built-in capacity to profile students ‘at risk’ and to instigate accountability and surveillance over teachers’ work, with implications for re-regulating teaching practice towards test scores and aggregate statistics. With the intention of transforming education towards genuine equity, and linking the re-organization of social relations in large-scale reform locally, nationally and globally, this study contributes to critical scholarship on the effects of reform policies on people’s lives and extends knowledge of how translocal text-mediated ruling relations operate in education.

Informed by institutional ethnography, and taking the problematic from disjunctures in teacher/participants’ experience between actual practice and official policy, this study is an intertextual analysis of print/electronic documents pertaining to students ‘at risk.’ It unpacks the Student Success Strategy in Ontario secondary schools as organized around discourses on risk and safety. Discriminatory classing and racializing processes construct students ‘at risk’ in ways that reproduce socio-economic inequities through premature streaming into pathways geared to post-secondary destinations: university, college, apprenticeship and work. This study questions the accounting logic that reduces education to skills training in workplace literacy/numeracy, and contradicts the official ‘success’ story that promotes Ontario as a model of large-scale educational change. The follow-up intertextual analyses reveal ideological circles that promote ‘evidence-based research’ and ‘evidence-informed practice,’ while actually gearing education to improving ‘results’ on large-scale standardized tests and manufacturing consent for government policies. Questions arise about the lack of transparency and selective use of educational research. A web of behind-the-scenes activities are made visible at public policy think-tanks (e.g. Canadian Council on Learning; Canadian Language and Literacy Research Network), and two little-researched bodies in educational governance — the Council of Ministers of Education Canada (CMEC) and OECD. Although invisible to teachers, the infrastructure for the Student Success Strategy is the Ontario School Information System (OnSIS); this web-enabled data-management technology has built-in capacity to profile students ‘at risk’ and to instigate accountability and surveillance over teachers’ work, with implications for re-regulating teaching practice towards test scores and aggregate statistics. With the intention of transforming education towards genuine equity, and linking the re-organization of social relations in large-scale reform locally, nationally and globally, this study contributes to critical scholarship on the effects of reform policies on people’s lives and extends knowledge of how translocal text-mediated ruling relations operate in education.

I denna studie undersöks vilka förmågor och kunskaper inom digital kompetens som anses viktiga på Stena AB samt vilka drivkrafter och hinder som finns för lärande inom digitalkompetens. Syftet är att utvärdera en metod och process för att arbeta med att öka digitalkompetens på företag samt att utröna drivkrafter och hinder som finns för att driva en lärandeprocess inom området.En fallstudie innehållande en workshop inspirerad av interventionsforskning, samt kvalitativa semistrukturerade intervjuer genomfördes med fem medarbetare på Stena AB. De transkriberade intervjuerna analyserades med induktiv tematisk analys. Resultaten tolkades genom ett sociokulturellt perspektiv på lärande med dialog i fokus. Analys av resultatet tyder på att deltagarna ansåg att en kritisk och kommunikativ förmåga är viktigt inom digitalkompetens som medborgare och som medarbetare på Stena AB. Resultaten antyder att en diskussionsbaserad workshop rörande begreppet digital kompetens kunde bidra till deltagarnas förståelse för begreppet och ge perspektiv på hur andra ser på samma begrepp. Vad gäller drivkrafter och hinder för lärande inom digital kompetens skiljer dessa sig från individ till individ. Hinder för lärande berör områden som miljö och förutsättningar som är bortom ens kontroll, men även en omedvetenhet om vilka kunskaper som behöver utvecklas. Slutsatsen är att företaget behöver en kombination av både informell och formell utbildning, att digitala kunskaper och förmågor går att prioritera vilka tolkas som fokusområden till lärandeprocessen att höja digital kompetens. Vidare identifieras drivkrafter och hinder som svar på hur en strategi för en lärandeprocess inom digital kompetens kan se ut. Slutsatsen uppskattas vara applicerbar även på andra företag i en annan kontext. / This study examines which areas within digital competence that are considered important at Stena AB. Further, this study examines what incentives and hindrances that exist for learning in digital competence. The aim for this thesis is to evaluate a method and process for working to increase digital competence in companies and to find out the incentives and hindrances that exist to motivate a learning process in the area. A case study including a workshop inspired by intervention research, as well as qualitative semi-structured interviews were conducted with a number of employees at Stena AB. The transcribed interviews were analyzed with inductive thematic analysis. The results were interpreted through a socio-cultural perspective on learning with discussion and dialogue in focus. Analysis of the results indicate that the participants considered a critical and communicative ability is important in digital competence, both as a citizen and as an employee at Stena AB. The results suggest that a discussion-based workshop on the concept of digital competence could contribute to the participants' understanding of digital competence and provide perspective on how others view the same concept. In terms of incentives and hindrances to learning in digital competence, these differ from individual to individual. Hindrances to learning are areas such as the environment and conditions that are beyond one's control, but also an unawareness of what knowledge needs to be developed. The conclusion is that the company needs a combination of both informal and formal education, that digital knowledge and abilities can be prioritized which are interpreted as focus areas for the learning process to increase digital competence. Furthermore, incentive forces and obstacles are identified as a strategy for a learning process in digital competence. The conclusion is estimated to be applicable to other companies in other contexts as well.

This study examines the emerging notion of learning partnerships. As the study of such partnerships is a nascent research field, no single definition has yet emerged in the literature. However, within an uncertain and rapidly changing global context, two strategic initiatives have been identified which will support individuals, communities and organisations in their transition to a knowledge-based economy whilst building capacity for change and renewal. These two strategies are fostering learning communities/regions/towns and developing learning partnerships between multiple stakeholders. The term "learning partnership" has appeared in a wide variety of literatures including those of adult learning, management, social science and education. Working papers and emerging case reports identify a diversity of applications and a range of operational models or configurations that link multiple stakeholders. Learning partnerships have been associated with vocational education and training, innovation and research, lifelong learning, organisational learning and knowledge cultivation. These literatures reveal a paucity of Australian research to explain how multiple stakeholders form and develop these configurations, particularly in the Queensland context. The purpose of this study is to build deeper understanding of the meaning of a learning partnership in the Australian and (more precisely) the Queensland context. A working definition of a learning partnership, adopted as the basis for the research, indicates a strategy designed to foster continuous learning, collaboration, innovation and renewal in response to the demands of the knowledge-based economy and knowledge and learning societies. The research focuses on organisational arrangements in order for the researcher to gain deeper understanding from the key stakeholders in their work environments. Three diverse situations were selected for detailed exploration of their issues, relationships, activities, processes and working knowledge. With a view to contributing to emerging theory, an organisational case study methodology was adopted to identify and explore the nature of the relationships and issues confronting the key stakeholders in three Queensland-based learning partnerships. An interpretive theoretical framework draws on the social theory of symbolic interactionism and the "systems thinking" of General Systems Theory. An interpretivist perspective influenced the case study research strategy and guided data collection, analysis and reporting. Within the case studies, data collection methods included observations, informal meetings, synergetic focus groups, semi-structured interviews, diary notes, researcher memos and documents. From these multiple data sources, the researcher was able to assemble three case files. The inductive process for within-case analysis for the case reports, and later, cross-case analysis, integrated as a form of constant comparison technique, was used as a basis for presenting findings. These findings are reported as three separate "in progress" models to address three interrelated research questions. The case reports explain complex and interconnected organisational arrangements - evolving, adapting and responding to internal and external tensions. While there is considerable activity which could be regarded as representing learning partnerships, there is no cohesive policy framework to support such partnerships, and much ambiguity, "muddy" definitions and unclear terminology. It appears that a "new breed" of knowledge-worker is emerging - linking, networking, interacting, exchanging - to work across organisational intersections. The study shows that like "herding cats", co-ordinating and managing the inter relationships at the organisational intersection take time, resources, vision, processes for interaction, individual willingness and "in-kind" support. Whilst there is opportunity for linking disparate groups to cross-fertilise ideas, working knowledge, and information, and there is the potential to cultivate a knowledge and learning ecosystem (a fertile compost heap for knowledge generation and an innovative learning system) - "intellectual horsepower" - such configurations may also derail, realign or stagnate. It is individual stakeholders who form the relationships, interact, share ideas, and build networks, and it is the individual who maintains the relationships, engages in the process and learns from the experience. Therein lies a paradox between the strength of diversity of the collective (synergies) and their weakness as the relationships may be compromised by a single individual who withdraws or transfers. Drawing on a computing analogy, this could be akin to "corruption" in a system which may not be sufficiently robust to tolerate ambiguity, or a system that is too inflexible to survive threats while maintaining the momentum to adapt and renew. On the basis of this research it would appear that a more robust or resilient paradigm is emerging with interconnected, blurred boundaries and much "talking and thinking" about more sustainable futures. The study identifies these as indicative of wider social and economic changes. The thesis proposes three conceptual models as particularly useful in interpreting these "shifting systems and shifting paradigms": the concentric, the centripetal, and the plutonic.

Η παρούσα εργασία είναι μια ερευνητική προσέγγιση και συγκεκριμένα πρόκειται για μία μελέτη περίπτωσης της online ελληνικής κοινότητας ενός διάσημου πολυχρηστικού διαδικτυακού παιχνιδιού, του Hattrick. Σκοπός μας είναι να μελετήσουμε: α) τα χαρακτηριστικά της online επικοινωνίας μεταξύ των μελών μιας δικτυωμένης κοινωνίας β) το είδος των κοινωνικών σχέσεων που αναπτύσσονται εντός μιας online κοινότητας κατά την επικοινωνία των μελών της και γ) αν ευνοείται η προώθηση της άτυπης δια βίου εκπαίδευσης των μελών μιας δικτυωμένης κοινωνίας, όταν παράγονται κοινωνικές σχέσεις μεταξύ τους. Για τη συλλογή των δεδομένων μας εφαρμόζουμε πολυμεθοδολογική προσέγγιση. Ειδικότερα, διεξάγουμε online συνεντεύξεις από κάποια μέλη αυτής της κοινότητας, online παρατήρηση στις διασκέψεις της και ανάλυση κειμένου στα καταστατικά του παιχνιδιού. Κατόπιν εφαρμογής ανάλυσης κειμένου στα ερευνητικά δεδομένα μας, επιχειρούμε την ερμηνεία τους με βάση το θεωρητικό πλαίσιο του Γάλλου Κοινωνιολόγου Pierre Bourdieu, το οποίο αποτελεί μια προσέγγιση που μπορεί να χρησιμοποιηθεί ως ερμηνευτικό πλαίσιο στις έρευνες των κοινωνικών δικτυώσεων. Τα συμπεράσματα στα οποία καταλήγουμε από τη μελέτη περίπτωσης δείχνουν ότι η online κοινότητα του Hattrick αποτελεί πηγή κοινωνικού και πολιτισμικού κεφαλαίου για τα μέλη της, κι ότι μέσα από τους ποικίλους τρόπους επικοινωνίας και συμμετοχής των μελών στις διάφορες δραστηριότητες της κοινότητας, τα μέλη μπορούν να αναπτύξουν κάποιες δεξιότητές τους, να καλλιεργήσουν νέες προδιαθέσεις, να αποκτήσουν νέες στάσεις ζωής και να εμπλουτίσουν τις γνώσεις τους, γεγονός που αποδεικνύει ότι η συγκεκριμένη online κοινότητα μπορεί να αποτελέσει κι αυτή ένα άτυπο περιβάλλον προώθησης της διά βίου εκπαίδευσης. / -

Cette thèse approfondit le concept d’éducation tout au long de la vie ainsi que le développement intégral de la personne à l’ère de la globalisation. Pourquoi s’interroger sur cette question évidente mais vitale de nos jours face aux mutations sociétales ? Premièrement, il s’agit de confronter les différentes politiques éducatives menées par les grandes organisations internationales (UNESCO, OIT, OCDE, Conseil de l’Europe), l’Union européenne et la Roumanie, à titre d’exemple d’application des réformes au niveau national. Deuxièmement, l’étude est basée scientifiquement sur de nombreuses et longues enquêtes sur le terrain, auprès de hauts fonctionnaires internationaux et européens et de responsables nationaux. Cette étude montre que l’éducation tout au long de la vie est une réalité incontournable : même en l’absence d’une définition unique et unifiée du concept au niveau international. L’Union européenne tend vers une politique commune d’éducation et les politiques éducatives en Roumanie se heurtent à des difficultés liées à l’instabilité politico-économique et au conformisme européen. / This PhD proposes an analysis of lifelong learning and the integral development of the human being in the era of globalization. We are currently asking ourselves where lifelong learning policies come from? In order to answer this question, we proceeded in two stages. Firstly, the theoretical elements linked to educational policies were developed on three levels: international organizations (UNESCO, ILO, OECD, Council of Europe), the European Union and the Romanian national authorities.Secondly, 63 semi-structured interviews with officials were analyzed on three levels: international, European and national. The thematic analysis of the content revealed that lifelong learning is an inescapable reality, but there is no unified definition at international level. We are moving towards a common education policy at the European Union level and major difficulties linked to political and economic instability and european conformity are being encountered in Romania.

The aim of the thesis is to examine all aspects relating to the e-learning and information apply to the possibility of lifelong education in the field of accounting has just through e-learning. This is mainly on the evaluation of the effectiveness of e-learning in the teaching of accounting and the identification of the problematic circuits.

This thesis contains theoretical definitions of a knowledge-based company, human capital development and education. The second part analyzes the data obtained from the monitored period 2008-2012 and includes standardized and non-standardized interviews, overt participant observation and a questionnaire survey.

Submitted by Cristhiane Guerra (cristhiane.guerra@gmail.com) on 2017-01-04T14:32:46Z No. of bitstreams: 1 arquivototal.pdf: 2240627 bytes, checksum: 3801109fa1081b33b5ea28121b908461 (MD5) / Made available in DSpace on 2017-01-04T14:32:46Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2240627 bytes, checksum: 3801109fa1081b33b5ea28121b908461 (MD5) Previous issue date: 2016-06-03 / The present study intends to investigate lifelong learning related to the third age. The locus of the study is youth and adult education (YAE) as a theoretical and practical field, in which we seek to understand to what extent the phenomenon of ageing has been considered a substantive part of discussions and actions which involve the field. We start from the premise that the different experiences of group learning mentioned above have assumed an important role in the face of the phenomenon of ageing and that this, in its turn, constitutes an inherent part of the discussions which involve lifelong learning since it seeks to offer education without age limits. This concern also has as its background the recognition that the number of elderly people is growing as is life expectancy worldwide, a fact which has raised, amongst other questions, the expansion of studies directed to the theme and the delivery of actions and educational practices destined to this public in the most diverse times and spaces, just like the very universities which have sought to consolidate their mission as an environment which integrates teaching, research and extension through projects and programmes. In that sense, the point of departure for this study was the experience with the elderly from the University of Maturity in Tocantins (UMA). We set out to discuss a subject who is ignored on different fronts (by welfare, sanitary and educational policies). A subject who is unable to find space in the public and state sphere to renew and update his knowledge, and who has encountered in the experience of the university a means of reinventing and reaching a new understanding of him/herself as an incomplete being and, therefore, conscious of his/her incompletion. Methodologically this study is based on bibliographic and, at times, explicative research. Taking the University of Maturity at the Federal University of Tocantins as its reference, the methodology has recourse to the case study and makes use of ethnography as a method of analysis. / O trabalho apresentado tenciona fazer uma investigação acerca da aprendizagem ao longo da vida, relacionada à terceira idade. O lócus de estudo é a Educação de Pessoas Jovens e Adultas (EPJA) enquanto campo teórico e prático, na qual buscamos compreender em que medida o fenômeno do envelhecimento tem sido considerado parte substantiva das discussões e ações que envolvem a EPJA. Partimos da premissa de que as diferentes experiências de aprendizagem do grupo supracitado têm assumido papel importante diante do fenômeno do envelhecimento e que este, por sua vez, constitui parte inerente das discussões que envolvem a aprendizagem ao longo da vida, pois ela busca propiciar uma educação sem limite de idade. Esta preocupação tem como pano de fundo também o reconhecimento de que passamos por um crescente aumento do número de idosos e, consequentemente, da expectativa de vida em todo o mundo, fato que tem acarretado, dentre outras questões, a expansão de estudos voltados ao tema e a execução de ações e práticas educativas destinadas a esse público nos mais diferentes tempos e espaços, a exemplo das próprias universidades que têm buscado se consolidar enquanto um ambiente que integra os processos de ensino, pesquisa e extensão por meio de programas e projetos. Nesse sentido, o ponto de partida para este estudo foi a experiência com idosos oriundos da Universidade da Maturidade do Tocantins (UMA). Buscamos discorrer sobre um sujeito que é ignorado em diferentes frentes (pelas políticas previdenciárias, sanitárias e educacionais). Um sujeito que não encontra no âmbito público e estatal um espaço para renovar e atualizar seus conhecimentos e que tem encontrado na experiência da Universidade um meio para se reinventar e se compreender enquanto ser inconcluso e, portanto, consciente de sua inconclusão. Metodologicamente nosso trabalho faz uma incursão pela pesquisa bibliográfica e, por vezes, explicativa. Por ter a UMA da UFT, no Tocantins como referência, a metodologia é inspirada no estudo de caso e faz uso da etnografia enquanto método de análise.

Submitted by Viviane Lima da Cunha (viviane@biblioteca.ufpb.br) on 2015-05-25T11:17:20Z No. of bitstreams: 1 arquivototal.pdf: 1929590 bytes, checksum: ce43a41d3b807daa1fde3a8e958bcad3 (MD5) / Made available in DSpace on 2015-05-25T11:17:20Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 1929590 bytes, checksum: ce43a41d3b807daa1fde3a8e958bcad3 (MD5) Previous issue date: 2014-03-31 / In an attempt to control the social issues caused by rising crime, the managers of police organizations demonstrate having a preoccupation with typically repressive actions and with the application of logic of instrumental rationality in police management, which focuses on relentless pursuit by the results and implementation of essentially strategic actions. In this context there is a crisis of the current standards of practice adopted by police, which little or no practical result, and thus the goal to protect citizens is no longer performing, guaranteeing wellness and life protect, being only the achievement of goals and fixed management purposes. Historically police organizations always applied management solutions empirically with a strong tradition bureaucrat, which resulted in practices that tarnish its corporate image. Therefore, it is necessary to get objective standards of performance appropriate to the democratic perspective, demanding police officers able to deal with this social instability and interact appropriately with citizens. Thus, the role of police training is decisive for the cops to obtain an apprenticeship throughout its functional life and they handle with conflicts and social contradictions, stimulating the perception of injustice overcome, in an attempt to reduce or eliminate them, and perception of increasing justice in the life of citizens through police practices best suited to the democratic State of law. This research proposes a new perception of public security and the construction of a theoretical-conceptual corpus to assist management in Civil Police based on the concepts of learning organizations that is supported on pillars of human security and the communicative action, for arise more humanistic perspective and less instrumental for management of police training, so that the new learning to be possible under this new perspective can reflect on more democratic police practices and more effective social achievements. The communicative action enables coordination of action plans of the actors of public safety, sow the principles of rationality in a social dialogue and in organizational decision-making processes, uses a language which is not restricted only to inform, but to create opportunities for people and socially meaningful learning interactions. Human security shows that it is necessary to ensure the full use of substantive freedoms of citizens and to promote a world free of needs and free from fear, besides emphasizing that social development should be shared by the whole society and start within each location that suffers the consequences of criminality. Finally, the problems of public safety are of each of the social actors and it is important that they can be involved in the construction of interactive solutions as subjects capable of speaking and acting to effective social pact for the safety of all. Investing in police training is crucial to the development of police organizations. But this is only the first step to be completed so that, soon after, it's necessary a great cooperative effort of all toward a proper organizational change management. However, it will take longer for police officers and managers to change the police organization than the organization change them through an institutionalized ongoing training process. / Na tentativa de controlar o desacerto social provocado pela criminalidade crescente, os gestores das organizações policiais demonstram ter uma preocupação excessiva com o exercício de uma ação tipicamente repressiva e com a aplicação da lógica da racionalidade instrumental na gestão policial, que privilegia a busca incessante pelos resultados e a aplicação de ações de natureza essencialmente estratégicas. Nesse contexto, há uma crise do atual padrão de atuação policial, com medidas de pouco ou nenhum resultado prático, sendo que o objetivo deixa de ser a realização da proteção dos cidadãos, com a garantia de seu bem estar e de suas vidas, para ser apenas o alcance de metas e fins gerenciais fixados. Historicamente, as organizações policiais sempre aplicaram soluções gerenciais empiricamente encontradas e com uma forte tradição burocrata, que resultaram em práticas que maculam a sua imagem institucional. Por isso, é preciso buscar padrões objetivos de atuação mais adequados à perspectiva democrática, demandando policiais aptos a lidar com essa instabilidade social e a interagirem de modo apropriado com os cidadãos. Assim, o papel da formação policial passa a ser decisivo para que os policiais busquem um aprendizado ao longo de toda a sua vida funcional e saibam lidar com conflitos e contradições sociais, aguçando neles um faro para a percepção de injustiças superáveis, buscando reduzi-las ou eliminá-las, e de percepção de incremento da justiça na vida dos cidadãos, desenvolvendo ações policiais através de práticas mais adequadas ao estado democrático de direito. Neste trabalho, o que se propõe é uma nova percepção da segurança pública e a construção de um corpus teórico-conceitual que auxilie a gestão na Polícia Civil baseada nos conceitos das organizações que aprendem e que esteja sustentada nos pilares da segurança humana e do agir comunicativo, para que, a partir daí, surjam perspectivas mais humanistas e menos instrumentais para a gestão da formação polical, de modo que o novo aprendizado a ser viabilizado sob essa nova ótica possa refletir em práticas policiais mais democráticas e realizações sociais mais efetivas. O agir comunicativo possibilita uma coordenação dos planos de ação dos atores da segurança pública, semeia os princípios de uma racionalidade que, no diálogo social e nos processos de tomada de decisão organizacional, usa uma linguagem que não se restringe somente a informar, mas sim a oportunizar interações entre as pessoas e aprendizagens socialmente significativas. A segurança humana mostra que se faz necessário garantir o uso pleno das liberdades substantivas dos cidadãos e de promover um mundo livre de necessidades e livre do medo, além de ressaltar que o desenvolvimento social deve ser compartilhado por toda a sociedade e começar no seio de cada localidade que sofre com as consequências da criminalidade ali reinante. Enfim, os problemas de segurança pública serão de cada um dos atores sociais na medida em que eles possam e consigam se envolver na construção de soluções interativas, atuando como sujeitos capazes de falar e de agir em prol da efetivação do pacto social pela segurança de todos. Investir na formação policial será fundamental para que ocorra o tão desejado processo de desenvolvimento organizacional das polícias. Mas esta será apenas a primeira etapa a ser cumprida, para que, logo depois, seja necessário um grande esforço de todos os policiais, rumo ao correto gerenciamento da mudança organizacional. Todavia, levará mais tempo para que os policiais e gestores possam mudar a organização policial a qual eles pertencem, do que esta levará para mudá-los mediante contínuos processos formativos institucionalizados.