In the introductory part, the thesis deals with the description of terms such as senior, old age and basic physical and mental changes that accompany this period. In the next part of the work is characterized the term client, social worker and outlined the possibilities of social work legislation in the Czech Republic. In the third part of the thesis describes in detail terms such as ethics, ethical conduct, professional ethics, code of ethics, ethical dilemmas and supervision. Based on a written questionnaire and subsequent interview, the following chapter describes the ethical dilemmas of the six social services workers. Furthermore, this chapter describes ethically and problematic situations when working with seniors, which the workers in social services formulated as ethical dilemmas. This part of the thesis is followed by another chapter in which the analysis of the selected dilemmatic situation is performed and an insight into the solution of a particular dilemmatic situation using three ethical theories (deontology, utilitarianism and care ethics) is provided.

The purpose of this study was to describe and analyze how social workers within social services experience and handle the communication as well as problems in interpreted meetings. Furthermore to examine the need for education for interpreter users. The aim was to get an increased understanding of interpreted meetings from social workers perspective and thereby inspire to improve the work to the benefit the client. The study was conducted in one municipality with six social workers, using qualitative semi-structured interviews. This method was chosen with the purpose to enable follow-up questions and in-depth answers. The analysis was based on the mathematical theory of communication and the theory about street-level bureaucracy. The results of this study showed that using only verbal communication becomes an uncertain element in the meeting. Our conclusion is that noise occurs in different ways in the interpreted conversation. Since the communication forms the basis for the personal treatment, the clients can consequently receive inferior treatment and support. Moreover, we found that problems in interpreted meetings are being handled differently by the social workers. One possible way is to place counterclaims towards the interpreter and take control over the meeting. Furthermore we found that social workers has a need for education in interpreted meetings but not in a extensive way. Our conclusion is that the lack of education and guidelines in interpreted meetings becomes an important part of social workers discretion and that there can be both positive and negative effects.

After the transition from apartheid to democracy, the South African government embarked on designing policies and laws to address social problems and protect vulnerable groups in communities. Orphaned children are regarded as being vulnerable. The Children’s Act No. 38 of 2005 (as amended) is a legal document set to address issues related to vulnerable children and to ensure that their best interests are met. In terms of Section 150 of the said Act, orphaned children could be identified as children in need of care and protection if they are without visible means of support. However, this section of the Act is open to various interpretations and expectations. Social Workers at the Department of Social Development are currently under pressure to recommend to presiding officers of the Children’s Court that an orphaned child be legally placed in the foster care of the relative. However, presiding officers often question such recommendations because in their opinion the child does not present as a child in need of care and protection and as a result the recommendation made is rejected. This response lowers work morale because it displays disregard for the professional integrity of Social Workers and also increases their already high caseloads. This research study explored the perspectives of Social Workers regarding the legal placement of children in the foster care of relatives. Purposive sampling was used to recruit research participants, 30 foster care Social Work based at Department of Social Development in the Johannesburg Metro Region. A qualitative research design was adopted. Data was gathered using personal interviews and focus groups. A semi-structured interview schedule was utilized to guide the structure of the personal interviews and focus groups. Data gathered was analyzed using thematic content analysis. Findings has provided insight into what intervention strategies are deemed to be in the best interests of vulnerable orphaned children from the perspective of social workers and possible recommendations for policy changes.

The aim of this study was to investigate and gain in-depth knowledge in professional experiences in meeting and working with children and young people who have been exposed to sexual abuse online. We used a qualitative method and through several semi structured interviews we collected the material for the study through a thematic analysis. We interviewed six participants from five different organizations who shared their experiences and knowledge about this phenomenon. The result showed that sexual abuse online is occurring and a deeper knowledge is significant. The interview person was illuminate that the prevention work is important to work against sexual abuse online. / <p>2019-06-03</p>

Esta pesquisa teve como objetivo identificar as repercussões sociais em indivíduos com distúrbios da comunicação associados às fissuras labiopalatinas com e sem perda auditiva. Para isso, buscou caracterizar o perfil socioeconômico e cultural dos sujeitos, conhecer as relações familiares, escolares e sociais e constatar se há utilização ou não de recursos comunitários como forma de apoio no processo de reabilitação. Este estudo foi realizado no Hospital de Reabilitação de Anomalias Craniofaciais (HRAC) da Universidade de São Paulo (USP), na cidade de Bauru, São Paulo. Teve como participantes, crianças e adolescentes de 07 a 15 anos, 11 meses e 29 dias de idade, de ambos os gêneros, com fissuras de lábio e palato ou de palato isolado, com e sem perda auditiva associada, residentes em Bauru e em tratamento no HRAC. A pesquisa foi quanti-qualitativa e censitária com um universo composto por 52 participantes, divididos em dois grupos: um constituído por 36 crianças e adolescentes com fissuras labiopalatinas e sem perda auditiva e, outro grupo por 16 sujeitos com fissuras labiopalatinas e com perda auditiva associada. A análise dos dados foi descritiva e orientada pelos objetivos e referenciais teóricos. Os resultados permitiram identificar que não há diferenças significativas entre os grupos no que se refere aos aspectos socioeconômicos, familiares, educacionais e sociais. Ambos vivenciam o acirramento de conviver com o comprometimento estético e funcional, causado pela anomalia, em uma sociedade que supervaloriza a aparência, totalmente preocupada com a imagem e preconceituosa quanto às diferenças. Com este estudo pretendeu-se adquirir um novo conhecimento acerca das repercussões sociais vivenciadas pelas crianças e adolescentes com distúrbios da comunicação associados às fissuras labiopalatinas com e sem perda auditiva e assim propor estratégias para o enfrentamento das expressões da questão social e atendimento às demandas trazidas por este público, além de proporcionar melhoria na qualidade dos serviços prestados pelo HRAC. / This research aimed to identify the social impact on individuals with communication disorders associated with cleft lip and palate with and without hearing loss. For this, we sought to characterize the socioeconomic and cultural profile of the subjects, knowing the family, school and social relationships and see whether there is or not use of community resources in support of the rehabilitation process. This study was conducted at the Hospital for Rehabilitation of Craniofacial Anomalies (HRAC), University of São Paulo (USP), in the city of Bauru, São Paulo. The participants were children and adolescents 07-15 years, 11 months and 29 days old, of both genders, with a cleft lip and palate or isolated palate, with and without associated hearing loss living in Bauru and in treatment at HRAC. The research was qualitative and quantitative, and census with a universe composed of 52 participants, divided into two groups: one consisting of 36 children and adolescents with cleft lip and palate and without hearing loss, and another group of 16 subjects with cleft lip and palate and hearing loss associated. Data analysis was descriptive and guided by the objectives and theoretical frameworks. The results showed no significant differences between groups in relation to socioeconomic, family, educational and social aspects. Both experience the worsening of living with the aesthetic and functional impairment caused by the malfunction, in a society that overvalues appearance, totally preoccupied with image and prejudiced as the differences. With this study we intended to acquire new knowledge about the social consequences experienced by children and adolescents with communication disorders associated with cleft lip and palate with and without hearing loss and to propose strategies for coping with expressions of social issues and meeting the demands brought by this audience, in addition to providing improvement in the quality of services provided by HRAC.

The aim of this study was to gain an increased understanding of how social worker’s in Sweden experience, manage and prevent secondary traumatization at work. It was a phenomenological and qualitative study were the results was collected through semi-structured interviews with social worker’s. The result has been interpreted from the coping theories by Lazarus and Folkman. The result shows that the majority of the social worker’s that we interviewed experience secondary traumatization and use different coping stratigies to handle said trauma. The main problemfocused coping strategies constitues coaching sessions and also simply being prepared. The more often used emotional strategies includes, among others, social support, self-care, reflection and avoidance. Social worker’s use different strategies during similar situations which is mainly based on their own personality, experiances and knowledge. A sense of purpose, competence building, and a balance between work- and private life are largely perceived to be the most important preventative factors, where both the organization and the individual need to take their respective responsibility.

Made available in DSpace on 2016-04-29T14:15:59Z (GMT). No. of bitstreams: 1 Regina Esther de Araujo Celeguim Tuon.pdf: 438156 bytes, checksum: 1aaf9e7bdaef46821825d90e1e3f18f0 (MD5) Previous issue date: 2011-05-13 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The aim of this work is to analyze the insertion and performance of Social Workers in the Center of Psychosocial Attention for alcohol and other drugs- CAPSad, a community-based outpatient service, created by the Ministry of Health in 2002 to treat individuals with disorders related to the use of psychotropic substances. The starting point of this analysis was a qualitative research carried out from July to December 2010, with social workers of the CAPSad units in the State of São Paulo. The content of their statements made it possible to analyze the practice of social workers regarding the following aspects: daily routine in the institution; specificities of the Social Work in the CAPSad; relation between the Social Worker and other areas of knowledge, and the critical view this professional has of CAPSad. From the analysis of the empirical categories it was possible to conclude that Social Workers play a fundamental and strategic role in this institution, since they work with people from a broader perspective, thus allowing the suffering of the individual with psychotropic substance-related problems to be understood within a historical, social and cultural context. The study also points to the need of Social Workers to enlarge and improve their competences for the institutional work from the perspective of interdisciplinarity / A proposta deste trabalho consiste em analisar a inserção e atuação do Assistente Social no Centro de Atenção Psicossocial para o álcool e outras drogas - CAPSad, serviço ambulatorial de base comunitária, criado pelo Ministério da Saúde, no em 2002, para atender portadores de transtornos decorrentes do uso de substâncias psicotrópicas. O ponto de partida para essa análise foi uma pesquisa de caráter qualitativo, realizada no período de julho á dezembro de 2010, com assistentes sociais que trabalham em CAPSad do Estado de São Paulo. O conteúdo dos depoimentos dos sujeitos permitiu analisar a prática do assistente social nos seguintes aspectos: cotidiano da prática institucional, especificidade do Serviço Social no CAPSad, a relação do Assistente Social com as outras áreas do conhecimento e o posicionamento crítico desse profissional frente o CAPSad. A partir da análise das categorias empíricas pode-se concluir que o Assistente Social tem um papel necessário e estratégico nessa instituição, pois trabalha com pessoas numa da perspectiva mais ampla, permitindo que o sofrimento do dependente de substâncias psicotrópicas, seja compreendido dentro de um contexto histórico, social e cultural. O estudo também aponta a necessidade do Assistente Social ampliar e aprimorar suas competências para o trabalho institucional na perspectiva da interdisciplinaridade

Magister Artium (Social Work) - MA(SW) / Generally, studies on social work supervision, in the university setting, has focused mainly on students’ experiences. Research on the experience of the supervisor, or agency, providing guidance is scant. This study argues that the narrow focus on students’ experiences is disproportionate, and marginalises all the other stakeholders involved in fieldwork education. In addition, the existing studies create blind spots for programme evaluation, as they are not holistic. This current study proposes a broader analysis. Global and national standards for social work training involve the theory and practice component of the Bachelor of Social Work (BSW) programme. The practice component requires students to conduct fieldwork training at social work organisations, under the supervision of a qualified and experienced social worker. International and local studies on the supervision of BSW students reveal that social workers often consider themselves to be underprepared to supervise students. In addition, social workers often lack post-qualifying training to undertake student supervision, specifically, which is further exacerbated by the dearth of policies, or legislation, stipulating post-qualifying training and experience for the supervision of BSW students. The purpose of this current study was to explore the perceptions and experiences of social workers, related to fieldwork supervision in the BSW degree, at a selected university in the Western Cape (WC), South Africa (SA). A qualitative research approach was used, as it is attentive to the personal experiences, from the insider’s perspective, and aims to understand multiple realities. This approach is relevant to the current study, as it focuses on exploring and describing the perceptions and experiences of the participants, which the qualitative method underscores. A case study design was utilised, as it is descriptive, and is an in-depth study of a single instance of a social phenomenon. The case, in this instance, is the BSW programme at a selected university. Purposive sampling was used, as the participants, who are most representative of the study, were selected in the sampling process. The sample for this study comprised of twenty four participants: 11 semi-structured interviews were conducted and 13 questionnaires were completed by registered social workers. The following data verification methods were used: http://etd.uwc.ac.za ii member checking (See Annexure J); triangulation; researcher reflexivity; peer debriefing and an on-going dialogue, regarding the researcher’s interpretations of the data, as this aided the accuracy of the findings. Coding was applied by the researcher to create categories within the data, and thematic analysis to further identify the emerging themes and sub-themes, which were subsequently funnelled. Typologies are interpreted and developed, and the data, finally presented. Four themes and sixteen sub-themes emerged from the data (See Chapter 4). The focus of theme four was on continuous professional development (CPD), which reiterates the importance of post-qualifying training of social workers who supervise BSW students, and the importance of this study. This study recommends CPD of all social workers who provide fieldwork supervision in the BSW programme. There is also a need for emotional support for students and essentially fieldwork supervision needs to be viewed as indispensable to academia. An implication of the lack of CPD could be detrimental to students and could lead to stagnation in the field of social work and ultimately affect the standard of the profession.

The diploma thesis deals with the description of terms such as senior, old age and basic physical and psychological changes that accompany this period. The next part of the thesis describes the concept of client, social worker and the possibilities of social work legislation in the Czech Republic. In the third part the thesis describes in detail the terms such as ethics, ethical behavior, professional ethics, ethical code and ethical dilemmas. The following chapter, based on a written questionnaire, describes the view of the ethical dilemmas of six female social workers. Furthermore, in this chapter, I present 13 selected dilemma situations that are based on the direct practice of female social workers. This part of the thesis is followed by another chapter, in which the analysis of the selected dilemma situation is carried out and a preview of the various ethical theories most frequently encountered in the literature. The ethical theories chosen are deontology, utilitarianism and ethics of care. The aim of this thesis was to describe the basic concepts of ethical dilemmas with which workers in social services can meet. The concrete practical solution of individual ethical situations by social service workers will enable a realistic view of solving ethical dilemmas in practice. The analysis of a particular selected dilemma situation will provide a view of solving this situation using the most important ethical approaches. Knowledge of these approaches can help social workers to make choices and choose the right ethical approach.

The aim of this study is to examine how social workers in municipal authorities and NGOs experience their discretion and if there are any areas of development, in social work with youths and adults who are exposed to prostitution or human trafficking for sexual purposes. The study's aim and the questions at issue were answered through eight semi-structured interviews with female social workers in two municipalities in mid-Sweden. The study includes Bronfenbrenner’s ecological theory of human development (1979) and Lipskys (1980) concept about street-level bureaucrats. The result shows that all social workers are experiencing that they’ve discretion in their work. A majority experience their discretion as free, because they make assessments and decisions on their own. The majority experience that external factors as workplace climate, colleagues, guidelines, routines, norms, views in society or laws does not delimitate their discretion and all social workers claim that social workers’ knowledge is inadequate. The majority also claims that knowledge is inadequate in society. Other areas of development are resources such as staff, sheltered housing for men and housing for women with active drug abuse. An increased priority of the target group in organisations is also an expressed development area, to strengthen the work around the target group. / Studien syftar till att undersöka hur socialarbetare inom kommunala myndigheter och frivilligorganisationer upplever deras handlingsutrymme och vilka utvecklingsområden som finns i det sociala arbetet med ungdomar och vuxna som är utsatta i prostitution eller människohandel för sexuella ändamål. Studiens syfte och frågeställningar besvarades genom åtta semistrukturerade intervjuer med kvinnliga socialarbetare i två kommuner i Mellansverige. Den teoretiska referensramen i studien består av Bronfenbrenners utvecklingsekologiska systemteori (1979) samt Lipskys (1980) begrepp gällande gräsrotsbyråkrater. Resultatet visar att samtliga socialarbetare upplever att de har ett stort handlingsutrymme i arbetet med målgruppen. Majoriteten av socialarbetarna upplever att handlingsutrymmet i arbetet är fritt då de gör egna bedömningar och beslutar på egen hand. Majoriteten upplever även att handlingsutrymmet inte begränsas av yttre faktorer såsom klimat på arbetsplatsen, kollegor, riktlinjer, rutiner, normer, värderingar i samhället eller lagar. I resultatet framkommer även att samtliga socialarbetare hävdar att kunskapen är bristfällig hos socialarbetare och majoriteten upplever att den även är bristfällig i samhället. Socialarbetarna beskriver även andra utvecklingsområden som resursbrist i form av personal, skyddade boenden för män, boenden för kvinnor i aktivt missbruk, samt en ökad prioritet inom organisationerna för att ha möjlighet att stärka arbetet kring målgruppen.