Este estudo se propôs a identificar os paradoxos existentes entre a intenção manifesta pelas empresas de preocupação com a saúde, bem-estar e qualidade de vida dos trabalhadores e a realidade praticada pelas mesmas através da gestão de Recursos Humanos. Os dados foram obtidos com pesquisa documental e tiveram como fonte os seguintes materiais que foram submetidos ao meu enfoque de pesquisa: publicações das melhores empresas para trabalhar de 2007, VII Congresso de stress da ISMA-BR/IX Fórum Internacional de Qualidade de Vida no trabalho, realizado em 2007 e resultados de pesquisas de dissertações da UFRGS publicadas no período de 31/12/01 à 15/05/07 envolvendo o tema saúde e trabalho. A técnica utilizada para análise dos dados foi o Discurso do Sujeito Coletivo – DSC (LEFÉVRE e LEFÉVRE, 2003) e a Análise de Conteúdo (BARDIN, 1979). Os pressupostos teóricos que fundamentaram o estudo foram constituídos por um conjunto bastante extenso e diversificado de autores, caracterizando a abrangência e interdisciplinaridade do estudo nas seguintes áreas: psicodinâmica do trabalho, psicologia social, sociologia do trabalho, sociologia da educação e administração de RH. Os resultados obtidos apontam para quinze paradoxos em relação à saúde do trabalhador nas práticas de gestão de RH, que em suma evidenciam que a questão da saúde no trabalho está subordinada à necessidade prioritária de produtividade das empresas. Assim entre a intenção e a prática há uma série de limitações, aqui identificadas como paradoxos, que fazem com que o discurso das empresas de preocupação com a saúde do trabalhador, longe de ser uma realidade, possa ser compreendido como mais uma prática de gestão que visa além de auxiliar na boa imagem da empresa, a submissão do trabalhador à organização. / The purpose of this study is to identify the paradox between company’s manifest intention in health concerning, well being and life quality of labors and the reality practiced through human resource management. The datum were obtained from document research and had wellspring of information the following materials how were submitted to my search: Best companies to work 2007, VII Stress Congress of ISMABR and IX International Forum of Life Quality at work, on 2007 and result of dissertation at UFRGS published between dec/31/2001 and mai/15/2007 involving health and work subject. The technique used to analysis the datum were the Discourse of Collective Subject – DSC (LEFÉVRE and LEFÉVRE, 2003) and the Content Analysis (BARDIN, 1979). The theoretical underpinting to base this study are constitute for one combined very extent and diversify of authors characteristic the range and interdisciplinary of study in the next field of study: work psychodynamics, social psychology, work sociology, education sociology and human resource management. The results indicate for fifteen paradox in respecting to health of labors in the practices of human resource management, so that summary evidence the question of health in the work it’s depend of need for priority of productive the company’s. Like this between intention and the practice have many limited, here identify how paradox, what do the speech of company’s health concerning of labor, far away to be reality, actually to understand how one more practice of management with objective apart from to aid in the good opinion company’s, the submissive of the labor to company’s.

Este estudo se propôs a identificar os paradoxos existentes entre a intenção manifesta pelas empresas de preocupação com a saúde, bem-estar e qualidade de vida dos trabalhadores e a realidade praticada pelas mesmas através da gestão de Recursos Humanos. Os dados foram obtidos com pesquisa documental e tiveram como fonte os seguintes materiais que foram submetidos ao meu enfoque de pesquisa: publicações das melhores empresas para trabalhar de 2007, VII Congresso de stress da ISMA-BR/IX Fórum Internacional de Qualidade de Vida no trabalho, realizado em 2007 e resultados de pesquisas de dissertações da UFRGS publicadas no período de 31/12/01 à 15/05/07 envolvendo o tema saúde e trabalho. A técnica utilizada para análise dos dados foi o Discurso do Sujeito Coletivo – DSC (LEFÉVRE e LEFÉVRE, 2003) e a Análise de Conteúdo (BARDIN, 1979). Os pressupostos teóricos que fundamentaram o estudo foram constituídos por um conjunto bastante extenso e diversificado de autores, caracterizando a abrangência e interdisciplinaridade do estudo nas seguintes áreas: psicodinâmica do trabalho, psicologia social, sociologia do trabalho, sociologia da educação e administração de RH. Os resultados obtidos apontam para quinze paradoxos em relação à saúde do trabalhador nas práticas de gestão de RH, que em suma evidenciam que a questão da saúde no trabalho está subordinada à necessidade prioritária de produtividade das empresas. Assim entre a intenção e a prática há uma série de limitações, aqui identificadas como paradoxos, que fazem com que o discurso das empresas de preocupação com a saúde do trabalhador, longe de ser uma realidade, possa ser compreendido como mais uma prática de gestão que visa além de auxiliar na boa imagem da empresa, a submissão do trabalhador à organização. / The purpose of this study is to identify the paradox between company’s manifest intention in health concerning, well being and life quality of labors and the reality practiced through human resource management. The datum were obtained from document research and had wellspring of information the following materials how were submitted to my search: Best companies to work 2007, VII Stress Congress of ISMABR and IX International Forum of Life Quality at work, on 2007 and result of dissertation at UFRGS published between dec/31/2001 and mai/15/2007 involving health and work subject. The technique used to analysis the datum were the Discourse of Collective Subject – DSC (LEFÉVRE and LEFÉVRE, 2003) and the Content Analysis (BARDIN, 1979). The theoretical underpinting to base this study are constitute for one combined very extent and diversify of authors characteristic the range and interdisciplinary of study in the next field of study: work psychodynamics, social psychology, work sociology, education sociology and human resource management. The results indicate for fifteen paradox in respecting to health of labors in the practices of human resource management, so that summary evidence the question of health in the work it’s depend of need for priority of productive the company’s. Like this between intention and the practice have many limited, here identify how paradox, what do the speech of company’s health concerning of labor, far away to be reality, actually to understand how one more practice of management with objective apart from to aid in the good opinion company’s, the submissive of the labor to company’s.

A investigação foi desenvolvida com objetivo de analisar como tem se dado o dimensionamento de pessoal de enfermagem nos hospitais do município de Ribeirão Preto-SP, tendo como sujeitos da pesquisa as coordenadoras de enfermagem de cinco desses hospitais. Para tal, realizamos este estudo exploratório-descritivo, utilizando o método da entrevista, com roteiro de questões fechadas e abertas, sendo realizada análise de conteúdo segundo Bardin (1977). Verificamos que os responsáveis pelo dimensionamento são do sexo feminino, tiveram experiências diversificadas de trabalho na profissão e atualmente ocupam o cargo mais elevado na hierarquia do serviço de enfermagem. A definição acerca do dimensionamento apreendida pelos sujeitos vem ao encontro daquelas encontradas na literatura. Quanto à finalidade do dimensionamento, há a previsão dos profissionais, garantia da operacionalização do trabalho da enfermagem, atendimento à expectativa do cliente com relação às suas necessidades, provimento dos setores de pessoal, garantia da distribuição desses na escala. A utilização do dimensionamento ocorre como justificativa para aumentar o quadro por meio de contratação. Quanto aos parâmetros do dimensionamento, ficaram evidenciados média de permanência, característica da unidade, taxa de ocupação de leitos, modelo de assistência de enfermagem, tipo de clientela, tipo de convênio, composição da equipe de enfermagem e do setor, horas de trabalho por dia e por mês, taxa de absenteísmo, Sistema de Classificação de Pacientes. Em relação às facilidades do dimensionamento, cabe destacar a importância dada ao relacionamento com a diretoria da instituição devido à política de recursos humanos, que ao nosso ver, é fator motivador para essas coordenadoras de enfermagem realizarem a estimativa de pessoal, bem como maior envolvimento das demais enfermeiras, devido à perspectiva relacionada à melhoria da qualidade de assistência atribuída, parcialmente, ao número de pessoal de enfermagem que compõe o quadro de funcionários da instituição. Como desafios foram citados a própria política de recursos humanos, que interfere significativamente em algumas diretrizes do serviço de enfermagem, o baixo poder de decisão da enfermeira com relação a contratação de pessoal tornando a assistência prestada fragilizada e, ainda, há aqueles ligados ao cálculo propriamente dito como compreensão do processo de trabalho de enfermagem, por parte de quem contrata, e a rotatividade. O aspecto legal inerente à profissão também foi abordado. As coordenadoras de enfermagem compreendem que cabe a elas a responsabilidade legal pela estimativa de pessoal. / This research aimed to analyze how nursing staff has been dimensioned at hospitals in Ribeirão Preto-SP, Brazil. Research subjects were nursing coordinators in five of these hospitals. Hence, a qualitative descriptive study was carried out, realizing interviews by means of a script with closed and open questions and content analysis according to Bardin (1977). We observed that the persons responsible for this task are female, with diversified work experience, and currently occupy the highest level in the nursing service hierarchy. The definition of dimensioning as obtained from the subjects corresponds to those found in literature. As to the aim, the following factors stood out: previewing professionals, operational guarantee for nursing work, attending to clients’ expectations in relation to their needs, fill out personnel vacancies, guarantee personnel allocation in the work scale. The usage of the nursing personnel serves as a justification to increase staff through new contracts. As to dimensioning parameters, the following factors stood out: average stay, unit characteristic, bed occupation rate, nursing care model, kind of clientele, kind of agreement, nursing team and sector composition, work hours per day and per month, absenteeism rate, Patient Classification System. With respect to dimensioning facilities, special attention must be granted to the importance the participating nursing coordinators give to the relation with the board of the institution, due to the human resource policy. In our opinion, this factor motivates these nursing coordinators to carry out the personnel estimation, and leads towards greater commitment from other nurses, due to the perspective of improved care quality, which is partially attributed to the number of nursing staff in the institution’s employee cadre. The following challenges were mentioned: the human resource policy itself, which significantly interferes in some nursing service guidelines and nurses’ low level of decision-making power to decide on whether to hire staff or not, which fragilizes the delivered care and, also, the challenges posed by staff dimensioning itself, such as the contracting party’s understanding of the nursing work process and rotation. The legal aspect inherent in the profession was also dealt with. Nursing managers see this estimation as their legal responsibility.

Knowledge-intensive firms (KIFs) depend on their workers’ knowledge assets more than capital- and labour-intensive firms. Knowledge assets, such as human and social capital, enable KIFs to innovate, solve problems, and build relationships. But managing a highly skilled and well-connected workforce presents several HRM challenges – perhaps none more so than hiring. In tight labour markets, workers’ knowledge assets are strategically valuable and rare. To attract knowledge workers, KIFs must signal significant value from entering into employment relationships. They must use hiring strategies that communicate positive organisational attributes (employer branding), as well as HRM practices that entice job seekers (employment inducements).Previous studies on KIFs have focused largely on Western contexts. Few studies have considered HRM by KIFs in developing economies. In China, the focus of this study, KIFs are an emerging organisational form that have grown from privately owned start-ups in high-tech sectors. Such firms encounter hiring challenges at both organisational and external environmental levels. For example, privately owned KIFs face intense labour market competition from state-owned and foreign-invested enterprises for highly skilled workers. This has fuelled upsurges in wages and high turnover. Most private firms are small and vulnerable to market forces, yet scholars know little about their hiring and HRM approaches. Almost no studies have systematically examined hiring as a ‘single’ HRM issue within privately owned Chinese KIFs. By synthesising Western and Chinese HRM literatures, this study developed an analytical framework to explore organisational and external factors that explain variations in KIFs’ hiring strategies and practices. The study conducted interviews with managers and HR workers in seven privately owned KIFs and one state-funded training school.Several case firms had implemented sophisticated strategies that linked hiring with business objectives. Managers and HR workers acquired HRM knowledge from several sources including the Internet and HRM texts, management consultancies, in-house training, the state’s HR qualification, and informal HR clubs. However, firm size and reputation, as well as managers’ tacit beliefs still limited some KIFs’ abilities to attract talented individuals. Firms generally used a wide range of inducements to attract knowledge workers, including competitive salaries, career development, and ‘paternalistic cultures’. Most participants perceived worker referrals, headhunting, and universities to be effective hiring sources. Thus, some firms had developed strategic hiring approaches that enabled them to compete with state-owned and foreign-invested firms. But small KIFs, in particular, must still strengthen their employer branding to offset competition and labour market ‘invisibility’. KIFs must also deliver on their employment inducements, lest they risk high turnover and a loss of valuable human and social capital.

No description available.

Denna studies syfte är att ta reda på hur rekryteringskonsulter och HR-personal använder sig av anställningsintervjuer i en rekryteringsprocess. Genom 10 semistrukturerade intervjuer, 6 med rekryteringskonsulter och 4 med anställda på HR-avdelning samlades data in. Insamlade data transkriberades med hjälp av en ortografisk transkriberingsmetod, kodades och analyserades genom en tematisk analys. Resultatet visade att alla respondenter använder kompetensbaserade rekryteringar vilket medför att det finns tydliga strukturer i intervjuerna. Anställningsintervjuerna förbereds genom att skapa en kravprofil och intervjuguide baserat på de kompetenser tjänsten kräver av kandidaten. Under anställningsintervjuerna läggs all fokus på kandidaten för att få fram så mycket information som det går, bland annat genom att ställa följdfrågor och be kandidaten ge konkreta exempel. Efter intervjun ligger kompetenserna från kravprofilen till grund för bedömningen av kandidaterna och den som bäst uppfyller kraven blir erbjuden tjänsten.

Title: the impact of telework on employees’ perceived productivity – A qualitative study with a Swedish university at the center Level: Student thesis, final assignment for bachelor’s degree in business administration Authors: Rasmus Meller and Elin Sjöberg Supervisor: Jean Claude Mutiganda Date: 2022 - January Background and Purpose: Working from home has not been a widespread phenomenon, but in the spring of 2020 it became increasingly common as the covid-19 pandemic spread around the world. On March 17, 2020, the recommendation came that those who can, should work from home. Many companies then had to change, and employees were forced to work from home. The development of information and telecommunications technology has made teleworking on this scale possible. There are already many studies on how teleworking affects the productivity of employees. However, many of these studies have been carried out under different conditions, which leads to our purpose, which is about how employees' perceived productivity was affected by the shift from office work to telework during the Covid-19 pandemic. Method: The study uses qualitative research that follows an inductive starting point. The data collection method is based on interviews which are then compiled into a result and a subsequent analysis. The interviews were conducted via digital tools with employees at a Swedish university. Results & conclusion: The study shows that employees' perceived productivity is generally the same when they work remotely as when they work in the office. However, the study highlights various factors that have an impact on productivity. The contribution of the degree project: The study contributes to an increased understanding of how employees' perceived productivity is affected by telework and which factors affect. The study also provides advice to organizations on how a strategy or policy can be designed for future work at a distance. Suggestions for further research: We have produced three different proposals for further research in the subject that we think may be interesting. The first is to carry out a multi-case study at several different organizations, the second proposal is to carry out a quantitative study and the third proposal is research that examines the perceived productivity in the long term. Keywords: productivity, Human Resource Management, working from home. / Titel: Distansarbetets påverkan på medarbetares upplevda produktivitet - En kvalitativ studie med en svensk högskola i centrum Nivå: Examensarbete på Grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Rasmus Meller och Elin Sjöberg Handledare: Jean Claude Mutiganda Datum: 2022 - januari Bakgrund och Syfte: Att arbeta hemifrån har inte varit något utbrett fenomen, under våren 2020 blev det dock allt vanligare då Covid-19 pandemin spred sig över världen. Den 17 mars 2020 kom rekommendationen om att de som kan ska arbeta hemifrån. Det var då många företag som fick ställa om och anställda tvingades arbeta hemifrån. Utvecklingen av informations- och telekommunikationsteknik har gjort att distansarbete i denna skala möjlig. Det finns sedan tidigare många studier på hur distansarbete påverkar produktiviteten hos medarbetare. Många av dessa studier har dock utförts under andra förutsättningen vilket leder till vårt syfte som handlar om hur medarbetarnas upplevda produktivitet påverkats av skiftet från kontorsarbete till distansarbete under Covid-19 pandemin. Metod: Studien använder sig av kvalitativ forskning som följer en induktiv utgångspunkt. Datainsamlingsmetoden bygger på intervjuer som sedan sammanställs till ett resultat och en efterföljande analys. Intervjuerna genomfördes via digitala verktyg med medarbetare vid en svensk högskola. Resultat & slutsats: Studien visar att medarbetares upplevda produktivitet överlag är den samma när de arbetar på distans som när de arbetar på kontoret. Studien belyser dock olika faktorer som har en påverkan på produktiviteten. Examensarbetets bidrag: Studien bidrar till en förståelse ökad förståelse för hur medarbetares upplevda produktivitet påverkas vid distansarbete samt vilka faktorer som påverkar. Studien bidrar även med råd till organisationer kring hur en strategi eller policy kan utformas för framtida arbete på distans. Förslag till fortsatt forskning: Vi har tagit fram tre olika förslag på vidare forskning inom ämnet som vi tror kan vara intressant. Det första är att genomföra en flerfallstudie på flera olika organisationer, det andra förslaget är att genomföra en kvantitativ studie och det tredje förslaget är forskning som undersöker den upplevda produktiviteten på lång sikt. Nyckelord: productivity, Human Resource Management, working from home.

This study, relying on a survey of managers on international assignments in Turkey, examines the relationships between expatriate managers satisfaction and commitment to their companies and assignments. The study furthermore seeks to identify the factors which relate to expatriate managers satisfaction. The article discusses these results and proffers strategies to enhance expatriate satisfaction and to mitigate dissatisfaction.

When management sets performance goals the expectation is that employees should strive to reach them, they are used to drive motivation and increase performance. However, the task of instituting performance goals should not be taken lightly. The goals need to fair, measurable, and accepted by the employees who are to adopt them. There are pitfalls to avoid when setting up performance management systems. If goals are not fair, they can breed resentment against the performance management system. If goals are not easily measurable, their validity in the view of the employees can fade as they cannot tell if their work impacts the goals. This thesis examines the deployment of a performance management application to bolster an already existing performance management system. The thesis involves both the construction of the application, using theory from the field of performance management to inspire its functions, and the investigation into how the application affects increased performance and job satisfaction for the employees who uses it. Thus, the thesis takes theories from performance management, some with their genesis before the digital age; and applied them in a digital format, investigating how well they apply within the space of a web application. The analysis concludes that employing a web application as part of a performance management system can increase engagement with that system. However, if that system is poorly implemented, the positive effects sought from a performance management system, increased performance and job satisfaction, can turn into negative effects such as increased negative stress for the employees. In the studied case, the existing performance management system was poorly fit for some employees, and well fit for others. The result of deploying the web application was increased engagement and a high affect for the web application by those for whom the system fit well, and low engagement and negative affect for the web application by those for whom the system fit poorly. Additionally, implementing competitions made the application more appealing and caused employees to actively use it. Thus, making employees seek to engage more with the underlying performance management system. / När chefer sätter mål för arbetare finns en förväntan att arbetarna ska jobba för att uppnå dem, målen används för att driva motivation och att få arbetarna att uppnå högre produktivitet. Men, innan mål sätts bör dessa tänkas igenom grundligt. Målen måste vara rättvisa, mätbara, och accepteras av arbetarna som komma att arbeta under dem. Om målen inte år rättvisa kan dem leda till negativt anseende av förtaget från arbetarna. Om målen inte är mätbara kan deras validitet ifrågasättas då arbetarna inte kan se om deras arbete tar dem närmare att uppfylla målen. Detta examensarbete undersöker vad som händer när en performance managementwebbapplikation används för att förstärka ett existerande performance management-system. Examensarbetet innefattar både konstruktionen av applikationen, och undersökningen av hur applikationen påverkar produktivitet och jobbnöjdhet för arbetarna som använder applikationen. Därav tar examensarbetet teorier från fältet performance management, vissa uttänkta innan digitaliseringens ålder, och undersöker hur dessa fungerar inom ramarna för en webbapplikation. Analysens slutsats är att en webbapplikation med syftet att komplettera ett underliggande performance management-system kan öka arbetarnas engagemang gentemot det underliggande systemet. Dock, om det underliggande systemet lider av brister kan de önskade positiva effekterna av systemet, ökad produktivitet och jobbnöjdhet, vändas till negativa effekter som ökad stress för arbetarna. I det studerade fallet var det underliggande performance management-systemet välanpassat för de flesta arbetare, men dåligt anpassat för en mindre grupp. Resultatet av att införa applikationen var ökat engagemang och uppskattning för performance management-systemet och webbapplikationen från de arbetare för vilka systemet var välanpassat, men lågt engagemang och låg uppskattning för de arbetare för vilka systemet passade dåligt. Ytterligare, implementationen av tävlingar i applikationen gjorde applikationen mer attraktiv och rolig att använda för arbetarna. Detta ledde till att arbetarna sökte sig till applikationen, och därmed sökte sig till att engagera mer med det underliggande performance management-systemet.

Den kompetensbrist som råder inom Tech-branschen har inte undkommit många. Trots att fältet accelererar i rasande fart bromsar kompetensbristen digitaliseringen och utvecklingen av samhället. Utvecklande trender tvingar organisationer till kontinuerlig förändring där rekryteringen inom organisationen behöver bli flexibel och anpassningsbar för att kunna möta förändringar och tillgodogöra organisationen med den kompetens som behövs för att hjälpa dom att överleva på marknaden. I och med den kompetensbrist som råder inom Tech, tillsammans med den växande digitaliseringen inom alla olika typer av branscher, slåss de allra flesta organisationer om den lilla mängd kompetens som finns på marknaden. Därför har det aldrig varit så aktuellt att behöva vara en attraktiv arbetsgivare. Syftet med studien är att kartlägga hur en agil Talent Acqusition kan vara ett steg på vägen för att underlätta i processen att få tag i den kompetens som organisationen behöver. Studiens är en fallstudie där undersökningsobjekt har varit ett Tech-företags kampanj för att rekrytera mjukvaruutvecklare. Resultaten visar att rekrytera för segment har varit ett bra första steg mot ett mer agilt arbetssätt. Det är dock näst intill omöjligt att ersätta headhunting av senior spetskompetens med denna typ av tillvägagångsätt för Talent Acquisition. För att skapa mervärde av detta arbetssätt behöver företaget lägga ett större fokus på tvärfunktionella teams, kommunikation samt lägga tydligare ramar. Sammanfattningsvis bidrar ett mer agilt Talent Acquisition till att effektivisera rekryteringsprocessen och ta tillvara på kandidaten på ett bättre sätt, i denna kandidatfokuserade marknad.