The main subject of the diploma thesis is analysis and an analysis of management styles and an impact on a working environment, interpersonal relationships and a work activities performance of employees at the Human Resources Agency of the Army of the Czech Republic. The first part of the diploma thesis is focused on theoretical aspects of the issue. It defines the basic concepts of management theory, concepts related to employee leadership and provides an overview of approaches to employees based on leadership styles. At the same time, within the psychology of work, the area of employee motivation, their evaluation and remuneration is presented. Theoretical part of the diploma thesis is at the same time defines the concept of work environment, during which interpersonal relationships at the workplace are further defined. The second part diploma thesis describes the Human Resources Agency, its organizational structure, including the definition of the scope of individual departments and sections and on the basis of a sociological survey using a questionnaire and conducting a guided interview, the influence of the applied leadership style of individual department heads as a manager on the work environment and interpersonal relationships is analyzed. Based on the evaluation of the obtained...

Trauma är en plötslig, oväntad händelse som kan leda till lidande för de drabbade. Korrekt initialt traumaomhändertagande är av största vikt för minskad mortalitet men även för återhämtningen efter traumat, både fysiskt och psykiskt. Trots ambulanssjuksköterskans omvårdnadsansvar framkommer det att det vårdande förhållningssättet kan bli lidande i stressade situationer med svårt sjuka eller skadade patienter. Forskning och utbildning inom trauma fokuserar mycket på det medicinska perspektivet varpå patienters upplevelser av traumaomhändertagande behöver lyftas. Syftet var att belysa patienters upplevelser av initialt traumaomhändertagande inom akutsjukvården. Som metod användes integrerad litteraturöversikt med systematisk sökmetod i databaserna PubMed och CINAHL. Även manuella sökningar utfördes för att utöka sökresultatet. Dataanalys genomfördes med integrerad analys. Totalt 16 artiklar av kvalitativ, kvantitativ och mixad metod ingick i analysprocessen. Resultatet visade att patienternas upplevelser påverkades av vårdpersonalens bemötande och kompetens. Två huvudkategorier identifierades; Vårdrelationens betydelse och Att få sina fysiska och psykiska behov tillgodosedda. Till dessa identifierades underkategorier som närmare beskrev patienternas upplevelser. Delaktighet beskrevs som en viktig aspekt för att återfå förlorad kontroll över sin kropp och autonomi och en etablerad vårdrelation var av stor betydelse för att patienterna skulle känna sig omhändertagna och trygga genom vårdkedjan. Vidare beskrev patienterna att samövad, kompetent och erfaren personal som under omhändertagandet tillgodosåg även psykiska behov var av stor betydelse för upplevelserna under omhändertagandet. Slutsatsen innebar att personcentrerad vård och etablerandet av mellanmänsklig relation mellan patient och vårdpersonal tillskrivs stor betydelse för patienternas upplevelser av det initiala traumaomhändertagandet. Det är av stor vikt att lyfta patientens perspektiv då en positiv vårdupplevelse anses kunna lindra framtida negativa hälsoeffekter. För en ökad kvalitet i traumaomhändertagandet behöver patienternas upplevelser och perspektiv värdesättas och omvårdnaden tillskrivas lika stor betydelse som det medicinska omhändertagandet. / Trauma is a sudden, unexpected event that can lead to suffering for those affected. Correct initial trauma care is of the utmost importance for reduced mortality but also for recovery, both physically and psychologically. Despite the nursing responsibility of the ambulance nurse, it appears that the caring approach can suffer in stressful situations with seriously ill or injured patients. Education and research in trauma focus a lot on the medical perspective, on which patients ‘experience of trauma care needs to be emphasized. The aim was to highlight patients’ experiences of initial trauma care in emergency healthcare. The method was an integrative literature review with a systematic search method in the databases PubMed and CINAHL. Manual searches were also performed to expand the search results. Data analysis was conducted using integrated analysis. A total of 16 articles of qualitative, quantitative and mixed methods were included in the analysis. The result showed that patients’ experiences were affected by the healthcare professionals' treatment and competence. Two main categories were identified; The importance of the caring relationship and To have their physical and psychological needs met. For these, subcategories were identified that more closely described the patients’ experiences. Participation was described as an important aspect for regaining loss of control over one's body and autonomy, and an established caring relationship was of great importance for the patients to feel cared for and secure through the care chain.Furthermore, the patients described that well-trained, competent, and experienced staff who, during the care, also met psychological needs were of great importance to the experiences of the trauma care. The conclusion is that person-centered care and the establishment of a human-to-human relationship between patient and caregiver are attributed great importance to patients' experiences of initial trauma care. It is important to raise the patient's perspective, as a positive care experience is able to alleviate future negative health effects. For an increased quality in trauma care, the patients' experiences and perspectives need to be valued and the nursing care given as much importance as the medical care.

Text messaging, e-mail, instant messaging, and social networking sites are changing the way people interact with each other. The popularity of these communication technologies among emerging adults in particular has grown exponentially, with little accompanying research to understand their influences on psychosocial development. This study explores the relationship between communication technology usage (text messaging, e-mail, instant messaging, and social networking) and adolescent adjustment among 268 high school students. It was hypothesized that use of communication technology would be related to psychological adjustment, including identity development, relationship attachment and peer conflict. Participants were recruited from three public high schools in central Florida (69% female, 81.9% White). Time spent using communication technology was significantly correlated with psychological symptom severity (i.e. anxiety and depression), identity distress, peer aggression, and existential anxiety. It was also significantly but negatively correlated with relationship avoidance. Degree of usage of communication technology for interpersonal communication was significantly correlated with peer aggression, relationship anxiety, and existential anxiety. Those with a preoccupied style (high in relationship anxiety, low in relationship avoidance) spent significantly more time using communication technology than those in the dismissive (high in avoidance, low in anxiety), fearful (high in both), and secure (low in both) styles. Further analyses and their implications for adolescent development will be discussed.

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The aim of the research was to establish how accurate an Objective Thematic Apperception Test can measure typical behavioral constructs of adolescents such as anxiety, stress, aggression, interpersonal relations and self-concept. An empirical investigation was carried out using a newly developed questionnaire, the Structured Objective TAT (SOTAT) as well as a control questionnaire (CQ). The items of the SOTAT were based on a selection of TAT cards and the CQ measured certain affective variables in the traditional way. Both questionnaires were completed by 378 adolescents. The SOTAT was found to be reliable but not construct valid since low correlation coefficients between the SOTAT and CQ were obtained. There is the possibility that projection did not occur during completion of the SOTAT. / Psychology / M. Ed. (Voorligting)

Text in Afrikaans / Die doel van die ondersoek was om insig in die leefwereld van die leergestremde adolessent te bekom, ten einde probleemareas wat doeltreffende aanpassing in die leefwereld verhinder, bloot te le. In die probleemontleding het die volgende aspekte na vore getree: Daar is 'n groeiende bewuswording onder navorsers dat die sosiaalemosionele probleme wat die leergestremde adolessent ervaar, duideliker aangespreek moet word. Die noodsaaklikheid om die leergestremde adolessent vir volwassenheid voor te berei, word toenemend besef. In die literatuurstudie is die tydperk van adolessensie, leergestremdheid as fenomeen, en die leefwereld van die leergestremde adolessent onderskeidelik bespreek. Enkele gevolgtrekkinge word aangestip: Adolessensie word gekenmerk deur fisiese, kognitiewe, affektiewe, sosiale en morele ontwikkeling. Hierdie veranderinge hou implikasies in vir die adolessent se uitvoer van ontwikkelingstake, die ontplooiing van die selfkonsep en die groei na onafhanklikheid. Die fenomeen leergestremdheid openbaar 'n komplekse aard wat 'n persoon in sy totaliteit raak. Die manifestasies van leergestremdheid betrek die akademiese vordering sowel as die sosiaal-emosionele ontwikkeling van die individu. Die leergestremde adolessent se aanpassing in sy leefwereld word nadelig beinvloed deur sosiale vaardigheidstekorte, interpersoonlike verhoudingsprobleme, 'n gebrekkige selfkonsep, emosionele probleme, die gebruik van verdedigingsmeganismes en 'n verminderde strewe na onafhanklikheid. In die empiriese ondersoek is inligting oor die leergestremde adolessent se interpersoonlike verhoudinge, selfkonsep en emosionaliteit bekom. In die interpretasie van die data is veranderlikes waar die leergestremde ado l essente swakker aanpassing as die normal e populasie getoon het, eerstens geidentifiseer. Verskille wat by die leergestremde adolessente ten opsigte van geslag en ouderdomsgroep voorgekom het, is vervolgens uitgelig. Ten slotte is 'n faktorontleding uitgevoer ten einde 'n gemeenskaplikheid tussen die onderskeie veranderlikes te bepaal. Op grond van die bevindinge uit die literatuur en die empiriese studie, is riglyne vir hulpverlening geformuleer. Die navorsingsbevindinge is veral van belang vir onderwysers, ouers en ander opvoeders wat met die leergestremde adolessent gemoeid is. / The purpose of the study was to gain insight into the life-world of the learning disabled adolescent in order to reveal problems which prevent effective adjustment in the life-world. In the analysis of the problem the following aspects were prominent: It is recognised that the social-emotional problems experienced by the learning disabled adolescent should be addressed in greater depth. The need to prepare the learning disabled adolescent for adulthood is realised. In the literature study the period of adolescence, learning disabilities as a phenomenon, and the life-world of the learning disabled adolescent were discussed. The following conclusions can be mentioned: Adolescence is characterised by physical, cognitive, emotional, social and moral development. These changes have implications for the adolescent's accomplishment of developmental tasks, the development of the self-concept and the grow towards independence. Learning disabilities as a phenomenon reveals a complex nature that affects the total person. The manifestations of learning disabilities involve the academic progress and the social-emotional development of the individual. The adjustment of the learning disabled adolescent in his lifeworld is adversely affected by deficits in social skills, problematic interpersonal relationships, an inadequate self-concept, emotional problems, the use of defence mechanisms and an insufficient strive towards independence. In the empirical investigation information was obtained about the learning disabled adolescent's interpersonal relationships, self-concept and emotionality. In the interpretation of the data variables were identified where the learning disabled adolescents showed poorer adjustment than the normal population. Differences between learning disabled adolescents with regard to age and sex were highlighted next. Finally, a factor analysis was carried out to determine whether a communality exists among the respective variables. On the basis of the findings of the literature and the empirical study, guidelines for the rendering of aid were formulated. The research findings are especially important to teachers, parents and other educators involved with the learning disabled adolescent. / Psychology of Education / D. Ed. (Sielkundige Opvoedkunde)

The aim of the research was to determine the relationship between the self-concept of student teachers and their interpersonal relationships. A literature survey focused on these two variables. This was followed by an empirical investigation involving 300 students. Findings include: A significant, positive correlation was found between selfconcept and interpersonal relationships for males and females and for all three year groups involved. Significant, positive correlations were also found between: cognitive self-concept and relationships with lecturers; self-concepts of male students and relationships with parents; self-concepts of female students and relationships with lecturers. For all three year groups the relationships with lecturers contributed most to their self-concepts. For males, the emotional self-concept; and for females, the cognitive self-concept contributed significantly towards their interpersonal relationships. For first and second-year students, the social self-concept contributed most towards their interpersonal relationships; while for third-year students, the cognitive self-concept contributed significantly towards interpersonal relationships. / Psychology of Education / M. Ed. (Psychology of Education)

Much research has been done on the job satisfaction of secondary school teachers in Addis Ababa, Ethiopia. The aim of this research was to investigate factors that influence the job satisfaction of these teachers. A literature review of theories on job satisfaction was undertaken. In the empirical investigation, a mixed-methods sequential explanatory design was used. In the quantitative phase, the data collection was done by means of a self-constructed structured questionnaire that focused on four work factors that were identified during the literature review, namely salary and benefits, management, work characteristics, and interpersonal relationships. The stratified, random sample consisted of 300 secondary school teachers in Addis Ababa. The data were statistically analysed using the Statistical package for the Social Sciences (SPSS) computer software programme, and the results were appropriately interpreted. In the second, namely the qualitative phase, interviews were conducted with a sample of 10 teachers who were purposefully selected from a larger sample. The data were analysed by using the constant comparative method. The results make a significant contribution to new knowledge and understanding of current issues relating to the job satisfaction of teachers in selected secondary schools in Addis Ababa. The results indicated that the teachers were significantly dissatisfied with most aspects of their work. Salary and benefits emerged as the primary dissatisfying aspect of all the work factors. Other areas of dissatisfaction related to poor fringe benefits and opportunities for promotion, the management style of the principals, the lack of decision-making opportunities for the teachers, as well as the opportunity to develop personally, and the poor relationships teachers have with the principals and the parents. The data also indicated that teachers who were 50 years and older, were significantly more satisfied with their work than the younger teachers. Accordingly, teachers with 21 years and more experience were also significantly more satisfied with their work than the less experienced teachers. In addition, all four of the identified factors were found to have statistically significant correlations with job satisfaction. Qualitative data confirmed the quantitative results. Finally, recommendations were made in order to enhance the job satisfaction of secondary school teachers in Addis Ababa, and for further research. / Psychology of Education / D. Ed. (Psychology of Education)

人際經驗是個體發展他人形象與環境評估的關鍵因素。大部分尋求長期心理治療的個案，其困擾多與過去負面的人際經驗所帶來的關係議題有關。若個體在成長過程經常遭受拒絕，會發展出「世界不能控制、別人不可預測、不可信任」的他人觀點。因此，本研究旨在探討長期心理治療歷程個案他人表徵的差異，以及心理師如何協助個案改變原有的他人表徵，並創造新的人際關係經驗。 本研究以質性研究方式進行，總共以六位長期心理治療取向為主的資深心理師作為研究對象，以一對一的方式，與每位受訪者進行一次深度訪談。訪談內容著重探討個案他人表徵的改變，以及個案過去的重要他人形象如何重現在治療關係中；並深入了解長期心理治療關係對於個案發展新的人際關係經驗之影響。本研究透過現象學方式進行訪談資料的分析，呈現長期深度心理治療對改變個案人際關係經驗之成效。本研究結果發現如下： 一、他人表徵 治療前的他人表徵是模糊、沒有彈性、單一、負面的，因而無法辨認心理師真實的形象。經過長期心理治療，個案對他人形象的詮釋逐漸清晰、具體、有彈性、且納入更多正向的觀點。 二、長期心理治療歷程 先個案會將自己慣用的人際互動帶入與心理師的治療關係中。接著個案感受到心理師溫暖、支持的回應。由於治療關係不同於過去的人際經驗，使個案重新經驗穩定、安全的人際關係，進而開始辨認並建立新的他人形象。最後個案將學到的新人際互動方式帶到其他關係中，發展更適應的人際關係。 三、心理師的角色與功能 為了建立穩固的治療同盟，心理師需維持穩定的態度、提供溫暖支持的環境、尊重個案的自主性。同時心理師也可幫助個案覺察、理解自身的狀態，建立更彈性的想法、協助個案願意信任心理師及冒險。 / Interpersonal experience is the key factor for people to develop other- representation and to evaluate the environment. Most issues of long-term psychotherapy clients’ come from past negative experiences about interpersonal relationship. If people were frequently rejected by others as they grew, it is much easier for them to develop the viewpoints of other that the world is uncontrollable, and that people are unpredictable and untrustworthy. Hence, the main purpose of this research was to explore the difference of other-representation during the long-term psychotherapy period, and how counselors help the clients to change their old other-representation, in order to create new interpersonal relationship experience. This study used semi-structured interviews to collect data from 6 counselors who primarily conducted long-term psychotherapy for clients. Each psychologist was interviewed once, one by one. All interviews lasted for about one and half hour. The contents of the interviews focused on the change of other-representation, the reappearance of clients’ important interpersonal patterns in counseling relationships, and the influences of long-term counseling relationships on clients’ developing new interpersonal relationship experience. After data collection, verbatim transcription of each interviews were analyzed in a phenomenological approach. The study aims to obtain the effectiveness of long-term psychotherapy on the change of clients’ interpersonal relationship experience. The main findings of this study were as follows: 1. Other-representation The other-representation is indistinct, inflexible, single, and negative before long-term psychotherapy begins, and clients have difficulties to recognize the real image of counselor. After long-term psychotherapy, clients are able to interpret the image of others in a more distinct, specific and flexible way, and to include some positive view points in their other-representation. 2. Long-term psychotherapy process First, clients bring their habitual interpersonal interactive mode into counseling relationships. Second, they receive kind and supportive response from the counselor. Because of counseling relationship is different from their past interpersonal experience, clients re-experience a stable and, secure interpersonal relationship and start to recognize and establish a new image of other people. Third, clients learn new interpersonal interactive skill, and develop more suitable interpersonal relationship . 3. The role and function of a counselor In order to establish stable working alliance, counselors should keep stable attitude, provide a holding environment, and respect the autonomy of clients. At the same time, counselors also help clients to comprehend their predicament, expand their cognition with elasticity, and trust counselors.