Perdegimo sindromas akivaizdžiausiai pastebimas socialinių darbuotojų tarpe ir yra viena aktualiausių problemų. Lietuvoje trūksta tyrimų, kurie nagrinėtų socialinio darbo kontekstus, kuriuose formuojasi socialinių darbuotojų profesinio perdegimo prielaidos ir tyrimų, kurie nustatytų socialinių darbuotojų naudojamas profesinio perdegimo įveikos strategijas, kurių pagalba darbuotojai sėkmingai įveikia profesinį perdegimą. / The burnout syndrome is most distinctly observed among social workers. This syndrome causes fatigue, lethargy, mental and emotional exhaustion, frustration, conflicts with clients and colleagues. There is lack of studies and research in Lithuania about social work burnout syndrome and the contexts in which we could find new coping strategies.

Syftet med denna studie är att undersöka vilka aspekter i socialsekreterarnas yrkesutövning iorganisationen som de upplever bidrar till hög arbetsbelastning, hur de beskriver att de hanterarden och eventuellt förbättrar sin egen arbetssituation och vilka arbetsfaktorer de upplever sommeningsfulla och som gör att de fortfarande arbetar kvar inom socialtjänsten. För att besvarastudiens syfte använde vi oss av en kvalitativ forskningsansats i form av semistruktureradeintervjuer. Dessa intervjuer har sedan tolkats för att hitta likheter och skillnader som sedananalyserats med hjälp av sociologiska teorier om organisationens roll, krav och kontroll ochkänsla av sammanhang. Studiens resultat visar att socialsekreterarna i perioder upplevde högarbetsbelastning. I resultatet redogörs det även för olika strategier som socialsekreterarnaanvände sig av för att kunna hantera detta. Resultatet visade också att socialsekreterarna upplevdeatt det finns en hel del belöningar och att de ändå ser sitt arbete som meningsfullt. Vår slutsatsblev att arbetsbelastningen inte behöver vara ett problem så länge som samarbetet mellan ledningoch anställda fungerade. / The purpose of this study is to investigate which aspects of social secretaries profession in theorganization that they feel contributes to high workloads, how they describe their handling of itand how they possibly improve their work situation and what work factors they perceive asmeaningful and that makes them still work in social services. To answer the purpose of the studywe used a qualitative approach in the form of semi-structured interviews. These interviews havesince been interpreted to find similarities and differences which then has been analyzed usingsociological theories about the organization's role, requirements and control and sense ofcoherence. The study results show that social workers in periods experienced heavy workload.The result also discusses the various strategies that the social workers made use of to be able tohandle this. The results also showed that social workers felt that there are a lot of rewards andthat they still see their work as meaningful. Our conclusion was that the workload does not needto be seen as a problem as long as the cooperation between management and employees worked.

This thesis deals with the functioning of the family in connection with the physiological and psychosocial development of children. It also describes the reasons why children are taken away from the family and the options of residential care. The first option is institutional care in orphanages and therefore we mention several organisations that offer projects to help these children in particular to have an easier entry to life after the completion of institutional care. The empirical part of this study analyses the background, the habits and also the preparation of young adults to leave the orphanage in two institutions: Primary school and Orphanage Přestavlky and Orphanage Klánovice. It includes personal life stories of several children not only from the two orphanages but also from children brought up in foster care. The main goal of this thesis was to find out whether the children brought up in orphanages have different vision of the future in comparison with children raised in foster care. The results of our open- ended interview survey are presented in the final part of this paper.

Women's vulnerability to domestic violence is a widespread social problem that causes problematic consequences for society and to the individual. I wondered what significance the professionals' knowledge has to help abused women, how professionals and abused women describe abused womens needs, and how the professionals work with and consider important in meeting with and helping abused women. Six qualitative interviews with a social worker who were working as a therapist in the social services, as councilors and in women's shelter were performed. The results showed that the professionals regarded specific knowledge of domestic violence as a prerequisite for being able to help the woman adequately. Furthermore, it appeared that the woman's needs could be psychological need of support and processing, but also help with practical issues to sort out their situation. The social workers were mapping the violence and the situation of the abused women. The mapping could determine the woman's needs and potential contributions. / Kvinnors utsatthet för våld i nära relationer är ett omfattande samhällsproblem som får problematiska följder både för samhället och individen. Jag ställde mig frågan vilken betydelse de professionellas kunskap har för att hjälpa våldsutsatta kvinnor, hur de professionella och kvinnorna ser på kvinnans behov, samt hur de professionella arbetar med och anser är viktigt i mötet med våldsutsatta kvinnor. Sex intervjuer med socialarbetare som jobbade som behandlare inom socialtjänst, kuratorer och kvinnojour genomfördes. Resultatet visade att de professionella såg särskild kunskap om våld i nära relationer som en förutsättning för att kunna hjälpa kvinnan på ett adekvat sätt. Vidare framgick att kvinnans behov kunde utgöras av psykiskt behov av stöd och bearbetning, men också praktisk hjälp för att få ordning på sin situation. För att hjälpa kvinnan kartlade man våldet och kvinnans situation. Genom kartläggningen kunde man utröna kvinnans behov och bedöma insatser.

Magister Artium (Social Work) - MA(SW) / Heroin usage is on the increase in the Western Cape province of South Africa owing to globalization and to increased access to the drug in this province. The goal of this study is to explore the experiences of coloured heroin users in the Metro South area of , which stretches from Simons Town and Muizenberg to Retreat, Lavender Hill, Grassy Park, Parkwood and Wynberg. These individuals have been found to congregate in the Wynberg CBD. The overarching theoretical framework for the purpose of this research is social constructionism and symbolic interactionism, using a qualitative means of inquiry. Snowball sampling was used to recruit prospective participants and data was collected by means of in-depth interviews, with a semi structures interviewing schedule. The questions informed the subsequent themes and categories that arise from the data collection process. Snowball sampling was employed in this case, a non-probability sample, in which participants were recruited via key informants. The sample distribution included 13 participants, 10 of which were heroin users (5 female, 5 male) and the remaining 3 were key informants which contributed to triangulation of the data. In terms of the findings, participants spoke of mostly being involved in intimate relationships, which according to participants had dual benefits. For female participants intimate relationships offered a form of protection on the often dangerous streets of Wynberg and for certain males, intimate relationships offered an opportunity to fund their habit, by trading their female partners to perform sexual favors for money to acquire heroin. While the study found females were mainly involved in trading sexual favors for money, heterosexual males were also implicated in having sexual relations with homosexual men for money. Furthermore, the study found that heroin users in Wynberg represented a surrogate family, where, because of their lifestyle, they were disconnected from their own family. This family surrogate was found to be supportive, caring to a large extent, shared a living space, protective of each other and shared a common language and understanding.

In the introductory part, the thesis deals with the description of terms such as senior, old age and basic physical and mental changes that accompany this period. In the next part of the work is characterized the term client, social worker and outlined the possibilities of social work legislation in the Czech Republic. In the third part of the thesis describes in detail terms such as ethics, ethical conduct, professional ethics, code of ethics, ethical dilemmas and supervision. Based on a written questionnaire and subsequent interview, the following chapter describes the ethical dilemmas of the six social services workers. Furthermore, this chapter describes ethically and problematic situations when working with seniors, which the workers in social services formulated as ethical dilemmas. This part of the thesis is followed by another chapter in which the analysis of the selected dilemmatic situation is performed and an insight into the solution of a particular dilemmatic situation using three ethical theories (deontology, utilitarianism and care ethics) is provided.

The purpose of this study was to describe and analyze how social workers within social services experience and handle the communication as well as problems in interpreted meetings. Furthermore to examine the need for education for interpreter users. The aim was to get an increased understanding of interpreted meetings from social workers perspective and thereby inspire to improve the work to the benefit the client. The study was conducted in one municipality with six social workers, using qualitative semi-structured interviews. This method was chosen with the purpose to enable follow-up questions and in-depth answers. The analysis was based on the mathematical theory of communication and the theory about street-level bureaucracy. The results of this study showed that using only verbal communication becomes an uncertain element in the meeting. Our conclusion is that noise occurs in different ways in the interpreted conversation. Since the communication forms the basis for the personal treatment, the clients can consequently receive inferior treatment and support. Moreover, we found that problems in interpreted meetings are being handled differently by the social workers. One possible way is to place counterclaims towards the interpreter and take control over the meeting. Furthermore we found that social workers has a need for education in interpreted meetings but not in a extensive way. Our conclusion is that the lack of education and guidelines in interpreted meetings becomes an important part of social workers discretion and that there can be both positive and negative effects.

After the transition from apartheid to democracy, the South African government embarked on designing policies and laws to address social problems and protect vulnerable groups in communities. Orphaned children are regarded as being vulnerable. The Children’s Act No. 38 of 2005 (as amended) is a legal document set to address issues related to vulnerable children and to ensure that their best interests are met. In terms of Section 150 of the said Act, orphaned children could be identified as children in need of care and protection if they are without visible means of support. However, this section of the Act is open to various interpretations and expectations. Social Workers at the Department of Social Development are currently under pressure to recommend to presiding officers of the Children’s Court that an orphaned child be legally placed in the foster care of the relative. However, presiding officers often question such recommendations because in their opinion the child does not present as a child in need of care and protection and as a result the recommendation made is rejected. This response lowers work morale because it displays disregard for the professional integrity of Social Workers and also increases their already high caseloads. This research study explored the perspectives of Social Workers regarding the legal placement of children in the foster care of relatives. Purposive sampling was used to recruit research participants, 30 foster care Social Work based at Department of Social Development in the Johannesburg Metro Region. A qualitative research design was adopted. Data was gathered using personal interviews and focus groups. A semi-structured interview schedule was utilized to guide the structure of the personal interviews and focus groups. Data gathered was analyzed using thematic content analysis. Findings has provided insight into what intervention strategies are deemed to be in the best interests of vulnerable orphaned children from the perspective of social workers and possible recommendations for policy changes.

The aim of this study was to investigate and gain in-depth knowledge in professional experiences in meeting and working with children and young people who have been exposed to sexual abuse online. We used a qualitative method and through several semi structured interviews we collected the material for the study through a thematic analysis. We interviewed six participants from five different organizations who shared their experiences and knowledge about this phenomenon. The result showed that sexual abuse online is occurring and a deeper knowledge is significant. The interview person was illuminate that the prevention work is important to work against sexual abuse online. / <p>2019-06-03</p>

Esta pesquisa teve como objetivo identificar as repercussões sociais em indivíduos com distúrbios da comunicação associados às fissuras labiopalatinas com e sem perda auditiva. Para isso, buscou caracterizar o perfil socioeconômico e cultural dos sujeitos, conhecer as relações familiares, escolares e sociais e constatar se há utilização ou não de recursos comunitários como forma de apoio no processo de reabilitação. Este estudo foi realizado no Hospital de Reabilitação de Anomalias Craniofaciais (HRAC) da Universidade de São Paulo (USP), na cidade de Bauru, São Paulo. Teve como participantes, crianças e adolescentes de 07 a 15 anos, 11 meses e 29 dias de idade, de ambos os gêneros, com fissuras de lábio e palato ou de palato isolado, com e sem perda auditiva associada, residentes em Bauru e em tratamento no HRAC. A pesquisa foi quanti-qualitativa e censitária com um universo composto por 52 participantes, divididos em dois grupos: um constituído por 36 crianças e adolescentes com fissuras labiopalatinas e sem perda auditiva e, outro grupo por 16 sujeitos com fissuras labiopalatinas e com perda auditiva associada. A análise dos dados foi descritiva e orientada pelos objetivos e referenciais teóricos. Os resultados permitiram identificar que não há diferenças significativas entre os grupos no que se refere aos aspectos socioeconômicos, familiares, educacionais e sociais. Ambos vivenciam o acirramento de conviver com o comprometimento estético e funcional, causado pela anomalia, em uma sociedade que supervaloriza a aparência, totalmente preocupada com a imagem e preconceituosa quanto às diferenças. Com este estudo pretendeu-se adquirir um novo conhecimento acerca das repercussões sociais vivenciadas pelas crianças e adolescentes com distúrbios da comunicação associados às fissuras labiopalatinas com e sem perda auditiva e assim propor estratégias para o enfrentamento das expressões da questão social e atendimento às demandas trazidas por este público, além de proporcionar melhoria na qualidade dos serviços prestados pelo HRAC. / This research aimed to identify the social impact on individuals with communication disorders associated with cleft lip and palate with and without hearing loss. For this, we sought to characterize the socioeconomic and cultural profile of the subjects, knowing the family, school and social relationships and see whether there is or not use of community resources in support of the rehabilitation process. This study was conducted at the Hospital for Rehabilitation of Craniofacial Anomalies (HRAC), University of São Paulo (USP), in the city of Bauru, São Paulo. The participants were children and adolescents 07-15 years, 11 months and 29 days old, of both genders, with a cleft lip and palate or isolated palate, with and without associated hearing loss living in Bauru and in treatment at HRAC. The research was qualitative and quantitative, and census with a universe composed of 52 participants, divided into two groups: one consisting of 36 children and adolescents with cleft lip and palate and without hearing loss, and another group of 16 subjects with cleft lip and palate and hearing loss associated. Data analysis was descriptive and guided by the objectives and theoretical frameworks. The results showed no significant differences between groups in relation to socioeconomic, family, educational and social aspects. Both experience the worsening of living with the aesthetic and functional impairment caused by the malfunction, in a society that overvalues appearance, totally preoccupied with image and prejudiced as the differences. With this study we intended to acquire new knowledge about the social consequences experienced by children and adolescents with communication disorders associated with cleft lip and palate with and without hearing loss and to propose strategies for coping with expressions of social issues and meeting the demands brought by this audience, in addition to providing improvement in the quality of services provided by HRAC.