一國如在教育上過度強調以學業為導向，就會出現具有雙刃劍角色的補習現象通常會，一方面幫助學生在學術能力測驗中取得高成就，另一方面限制了學生的創造性發展。部分學生因為在普通學校中無法取得足夠的知識和技能，故而轉向補習班為測驗做準備。尤其在英語科目成為主要考核科目之後，補習班的項目也因此更加多元。本研究旨在關注台灣補習教育何以在1990年代教改之後，依然擴張的現況，補習班如何從日常學習的補充角色，轉向台灣中學生教育中的必要部分。研究者針對補習班英語教學方法進行探討，透過對補習班經營者、教師和補習學生進行深度訪談，來瞭解他們的相關經驗。研究結果發現，補習班經營者意透多元與另類等途徑，聘請英語教師，來提升教學的創意。至於教師的訪談發現，英語教師通過嘗試新的教學方法來幫助學生在學業方面取得更好的成績，但是這種方式存在一定的局限性。本研究印一步發現補習班教師包括來自英語國家的和非英語國家，即使某些補習班老師並未取得教師資格證書，但在學生看來比一般學校的英語任課老師更加優秀。值得注意的是，大多數學生認為補習班的教學方法與一般學校相差無幾，但是學生滿意度明顯高於主流學校英語教師。本研究進一步確認補習班因商業利益等考量，許多訊息備受保密，使得研究者難以獲得一套完整的教學方法和學生經驗。 / In an academically oriented nation, there is a realization that attending a cram school can be double-edged, as they often offer great outcomes in students’ academic achievements especially with their test scores but they can also limit students’ creative development. Unable to obtain sufficient knowledge and skills for tests in mainstream schools, students have commonly turned to cram schools for examination preparation. Educational reforms enforcing English as a main examination subject greatly diversified the possibilities for tutoring and in fact helped cram schools’ diversification. The study focuses on the phenomenon of the influx of cram schools, and how it’s no longer a supplement, but instead a necessity of a secondary student’s education in Taiwan. This study starts with investigating the cram school phenomenon, as well as to discuss the teaching methods used in English classes. Finally, data has been collected through in-depth interviews among cram school owners, teachers and former attendees to look at their experience in cram school . The results of the study shows that the cram school owners approved the necessity to enhance creative teaching through alternative methods so as hiring teachers with supplementary talents. The teacher interviews revealed that trying new approaches to teaching have helped students achieve better outcomes academically, but sometimes only to a certain extent that is why cram schools can be double-edged. The paradox of this study is the cram school teachers’ qualifications for both native and English speakers. In fact, even though they may not have any teaching qualifications, cram school teachers are described by students as being better teachers compared to the ones in regular school. Significantly, the study discovered that a majority of students find cram school teaching methods in general so as the overall experience to be more satisfactory than with mainstream school The study finally showed that gaining information about cram schooling can be difficult as there is some secrecy surrounding it. This prevented the researcher from gaining a complete picture of cram school teaching methods and students’ experience.

不同於其他情意因素的成熟發展(Horwitz, Horwitz, & Cope, 1986; Dörnyei, 1998; Gardner, 2001; Gardner & MacIntyre, 1993)，無聊此情意因素在語言學習的領域中一直以來皆為被忽略的對象。過去研究顯示，無聊已確實存在於課室情境中(Bown & White, 2010; Goetz, Pekrun, Hall, & Hagg, 2006)；其重要性也已開始漸漸受到重視(Dörnyei, 2001)。然而，針對無聊與語言學習作為研究對象的相關文獻卻依然十分匱乏。有鑑於此，本研究大膽地做了嘗試，採用社會建構主義為理論基礎，透過觀察一群國中英語學習者在課室內的學習經驗，試圖找出無聊在第二語言習得領域中的定義以及建構出課室無聊情緒的互動形式。採用質化個案研究為執行方法，此一研究一共邀請了四位國中生；包含兩位成功學習者及兩位不成功學習者，並透過訪談與課室觀察來收集資料，最後根據Glaser and Strauss (1967)的對比分析法彙整原始資料並得出研究結果。 關於第一個研究方向，結果顯示四位學生共同將第二語言習得之無聊情緒定義為一種「對於學習英文感到無意義的情緒」。另一方面，此兩種分類的學習者也各自給了無聊不同的定義；對於成功的學習者來說，無聊為「一種必須忍受以求獲得獎勵的情緒」，而不成功的學習者對無聊的定義則為「一種因為學習障礙而無法克服的情緒」。此外，針對第二個研究問題，此研究的結果顯示成功與不成功學習者所經歷的相似無聊情緒是受到課堂內互動交流以及教學方法對學生來說是否有意義所影響。另一方面，無聊的情形分別發生於成功與不成功學習者身上的影響因素則受到學生對於接收 訊息的困難度評價以及對自我英語程度的認知所影響。 為了幫助學生避免無聊所造成的學習不良，根據所得出的研究結果本研究提出了下列建議以供語言教學教師參考：1. 提高課程設計的多樣性；2. 運用生活化的教學方式；3. 促進正面的課堂互動；4. 注意活動困難度的設計；5. 幫助學生提高學習動機。 / Unlike other affective emotions which have been developed maturely (Horwitz, Horwitz, & Cope, 1986; Dörnyei, 1998; Gardner, 2001; Gardner & MacIntyre, 1993), learning boredom has long been ignored in the area of language learning and teaching. Previous literature has pointed out the existence (Bown & White, 2010; Goetz, Pekrun, Hall, & Hagg, 2006) and its significance in the field of L2 learning and teaching (Dörnyei, 2001); however, limited research has concerned with this issue. Therefore, taking a bold step, this study aimed to find out the proper definitions for L2 learning boredom and figure out the interactive patterns co-constructed students’ L2 boredom in the classroom setting with the social constructional perspective of emotion. Employing a qualitative case study as the research approach, the researcher invited four junior high school students who were in half classified into the successful and unsuccessful learners as the participants for the present study. Data for analysis were collected from multiple sources, including three types of interviews: (a) semi-structured interview, (b) stimulated-recall interviews, and (c) focus-group interviews, and classroom observation. Through analyzing the data by adopting Glaser and Strauss’ (1967) constant comparative method. Regarding the first research direction, the results showed that the students defined L2 boredom similarly as the feeling of meaninglessness in learning English while differently as an emotion must be borne to expect the rewards (by the successful students) and an emotion cannot be overcome due to learning obstacles (by the unsuccessful students). In terms of the second interest of this study, it was also found that the similar pattern resulting in classroom L2 boredom was influenced by the interactive flow in the L2 class and the extent to which meaningful approaches were applied. On the other hand, L2 boredom happened differently to the two categories of students could be attributed to the interplay between the difficulty degrees of given information and the students’ self-perception of L2 capability. Based on the findings, this study yielded some implications for language teachers concerning the affective domain of the students. Suggestions including increasing the variety of class designs, using authentic teaching approaches, promoting positive class interactions, controlling the challenge degree of the materials and activities skillfully, and helping students increase L2 motivation were claimed helpful to decrease the negative impact L2 boredom could make on the students’ L2 learning.

本研究旨在歸納電腦輔助國中英語任務教學之設計原則，並探究學生在使用電腦軟體時的互動模式。同時，本研究期望能進一步了解，針對此一教師設計之電腦輔助英語教學軟體，學生在使用過程所遇到的困難及與學習夥伴互動的模式。 本研究採取質的研究方法，並且以設計本位研究的概念為架構。研究者先行設計出一套任務導向之電腦英語教學軟體，作為研究雛型。研究對象為九對高學習成就之國中生。研究時程分為三個階段，每個階段由三對學生者參與。藉由觀察及訪談，分析出學生(1)分別在三個階段所遇到的困難，以及(2)與夥伴互動的模式。在第一部份，先一一探討學生對於每個任務的反應，再歸納出重要的教學議題及軟體在下一階段所應作的修正。在第二部份，先討論學生在互動的過程所扮演的角色，再呈現訪談資料裡學生內心對於互動過程的感受。本研究發現，符合學生學習需求的軟體設計、教師所提供的心理支持、及學生互動的品質，皆是影響電腦英語教學成效之關鍵因素。 本研究根據以上軟體設計及學生互動的討論結果，進一步提供建議，以作為任務導向之電腦英語教學相關議題之研究參考。 / The purpose of this study is to derive useful insights and principles for the design of the computer-supported collaboration tasks and to explore patterns of learners’ interaction when working on the computer tasks. This study attempts to understand how learners react to the teacher-designed computer-supported collaborative learning tasks and how they work together with their partners. This study adopts qualitative approach methods within the design-based research framework. First, a task-based computer program is designed as a prototype. Then 9 pairs of high-achieving junior high school students are selected to use the software. Throughout the three cycles of implementation with three pairs of students in each, qualitative data are collected through direct observations and an interview. The results are presented according to the three cycles with a separate section on the participants’ interaction. In the three cycles, the participants’ reactions to each task within each scene are first described, and then pedagogical issues and design adjustments for the next cycle are discussed. In the interaction section, three roles taken by the participants across three cycles are identified, with a discussion on the participants’ viewpoints on their interaction. It is found in this study that the program design, the teacher’s support, and the nature of the learner’s interaction are the key elements affecting the outcomes of using this CSCL program. Finally, pedagogical implications and suggestions based on obstacles that the participants encountered during the program are discussed, with the discussion on limitations of this study and suggestions for further research.

在國際化趨勢中，台灣政府推動英語教學，來提升國人成為 「終身學習者」。為了達成上述目標，台灣政府允許公立與私立學校聘用以英文為母語的外籍教師，尤其在私人的學前教育機構與補習班等，經常可看到這些外籍教師。由於家長對於子女提前接受英語教育的期望，造成市場的需求，導致政府英語教學政策和民間需求，存在著相當的落差，導致許多私立學前教育機構為了維繫市場競爭力，規避政府的法規，聘請英語非母語的外籍教師任教。本論文旨在探討為何許多來台外籍人士，無論本身是否具有合格師資與英語母語條件，在台灣冒著被驅逐出境的風險，以學前教育工作為首選，從事合法及非法打工，而非選擇其他的工作機會？本研究以英語外籍教師為主要對象，採用質性研究法，運用「計畫行為理論」作為研究架構，先透過12個先導性調查，進行初步資料分析，再經由10次深度訪談，以及80份問卷調查，了解外籍教師的看法。本研究根據計畫行為理論中的變項，包含：態度、主觀規範，以及認知行為控制等項目，分析在台外籍人士何以選擇到學前教育機構，任教英語的行為動機，及其背後原因。本研究發現，學前教育備受來台外籍人士歡迎的原因，包括：台灣學前教育階段英語教師市場需求大，教學資格門檻不夠嚴格、入行容易，薪資待遇佳，尤其是學前教育階段特殊的教學方式，能夠提供較具彈性的上班時間與生活方式，都是造成學前教育機構吸引來台外籍教師任教的原因。研究進一步發現，台灣的教育政策至今仍缺乏對於學前教育機構外籍英語教師聘用等方面，有效的管理與輔導。本論文最後建議，台灣公部門必須對於所有相關機構與個人，諸如：學前教育單位、英語為母語及其他外籍教師、與學生家長等，進行明確的規範，落實學前教育英語教師的任教資格、加強本地雇主與外師之間勞資雙方工作條件的透明度、甚至落實對非法雇主的取締及違法者處分等，都是改善台灣學前教育英語學品質，保障學童受教權及外籍教師工作權的重要途徑。