The automotive manufacturing facility is extremely complex and expensive system. Managing and understanding the dynamics of automotive manufacturing is a challenging endeavour. In the current era of dynamic global competition, a new concept such as Collaborative Lean Manufacturing Management (CLMM) can be implemented as an alternative for organisations to improve their Lean Manufacturing Management (LMM) processes. All members in the CLMM value chain must work together towards common objectives in order to make the LMM achievable in the collaborative environment. The novel research approach emphasises the use of Knowledge-Based (KB) approach in such activities as planning, designing, assessing and providing recommendations of CLMM implementation, through: a) developing the conceptual CLMM model; b) designing the KBCLMM System structure based on the conceptual model; and c) implementing Gauging Absences of Pre-requisites (GAP) analysis and Analytic Hierarchy Process (AHP) approach in the hybrid KBCLMM. The development of KBCLMM Model is the most detailed part in the research process and consists of five major components in two stages. Stage 1 (Planning stage) consists of Organisation Environment, Collaborative Business and Lean Manufacturing components. Stage 2 (Design stage) consists of Organisation CLMM Capability and Organisation CLMM Alignment components. Each of these components consists of sub-components and activities that represent particular issues in the CLMM development. From the conceptual model, all components were transformed into the KBCLMM System structure, which is embedded with the GAP and AHP techniques, and thus, key areas of potential improvement in the LMM are identified for each activity along with the identification of both qualitative and quantitative aspects for CLMM implementation. In order to address the real situation of CLMM operation, the research validation was conducted for an automotive manufacturer¿s Lean Manufacturing Chain in Malaysia. Published case studies were also used to test several modules for their validity and reliability. This research concludes that the developed KBCLMM System is an appropriate Decision Support System tool to provide the opportunity for academics and industrialists from the fields of industrial engineering, information technology, and operation management to plan, design and implement LMM for a collaborative environment. / Universiti Utara Malaysia and Ministry of Higher Education of Malaysia

Science and technology are constantly transforming our day-to-day living. Science education has become of vital importance to prepare learners for this everchanging world. Unfortunately, science education in South Africa is hampered by under-qualified and inexperienced teachers. Textbooks of good quality can assist teachers and learners and facilitate the development of science teachers. For this reason thorough assessment of textbooks is needed to inform the selection of good textbooks. An investigation revealed that the available textbook evaluation instruments are not suitable for the evaluation of the physical science textbooks in the South African context. An instrument is needed that focusses on science education textbooks and which prescribes the criteria, weights, evaluation procedure and rating scheme that can ensure justifiable, transparent, reliable and valid evaluation results. This study utilised elements from the Analytic Hierarchy Process (AHP) to develop such an instrument and verified the reliability and validity of the instrument’s evaluation results. Development of the Instrument for the Evaluation of Science Education Textbooks started with the formulation of criteria. Characteristics that influence the quality of textbooks were identified from literature, existing evaluation instruments and stakeholders’ concerns. In accordance with the AHP, these characteristics or criteria were divided into categories or branches to give a hierarchical structure. Subject experts verified the content validity of the hierarchy. Expert science teachers compared the importance of different criteria. The data were used to derive weights for the different criteria with the Expert Choice computer application. A rubric was formulated to act as rating-scheme and score sheet. During the textbook evaluation process the ratings were transferred to a spreadsheet that computed the scores for the quality of a textbook as a whole as well as for the different categories. The instrument was tested on small scale, adjusted and then applied on a larger scale. The results of different analysts were compared to verify the reliability of the instrument. Triangulation with the opinions of teachers who have used the textbooks confirmed the validity of the evaluation results obtained with the instrument. Future investigations on the evaluation instrument can include the use of different rating scales and limiting of criteria. / Thesis (M. Ed. (Didactics))

This study demonstrates that hybrid methods can be used for measuring the risk severity of technology-induced errors (TIE) that result from use of health information technology (HIT). The objectives of this research study include: 1. Developing an integrated conceptual risk assessment model to measure the risk severity of technology-induced errors. 2. Analyzing the criticality and risk thresholds associated with TIE’s contributing factors. 3. Developing a computer-based simulation model that could be used to undertake various simulations of TIE’s problems and validate the results. Using data from published papers describing three sample problems related to usability and technology-induced errors, hybrid methods were developed for assessing the risk severity and thresholds under various simulated conditions. A risk assessment model (RAM) and its corresponding steps were developed. A computer-based simulation of risk assessment using the model was also developed, and several runs of the simulation were carried out. The model was tested and found to be valid. Based on assumptions and published statistics obtained by publically available databases, we measured the risk severity and analyzed its criticality to classify risks of contributing factors into four different classes. The simulation results validated the efficiency and efficacy of the proposed methods with the sample problems. / Graduate / 0723 / 0680 / 0769 / tschio2011@gmail.com

The automotive manufacturing facility is extremely complex and expensive system. Managing and understanding the dynamics of automotive manufacturing is a challenging endeavour. In the current era of dynamic global competition, a new concept such as Collaborative Lean Manufacturing Management (CLMM) can be implemented as an alternative for organisations to improve their Lean Manufacturing Management (LMM) processes. All members in the CLMM value chain must work together towards common objectives in order to make the LMM achievable in the collaborative environment. The novel research approach emphasises the use of Knowledge-Based (KB) approach in such activities as planning, designing, assessing and providing recommendations of CLMM implementation, through: a) developing the conceptual CLMM model; b) designing the KBCLMM System structure based on the conceptual model; and c) implementing Gauging Absences of Pre-requisites (GAP) analysis and Analytic Hierarchy Process (AHP) approach in the hybrid KBCLMM. The development of KBCLMM Model is the most detailed part in the research process and consists of five major components in two stages. Stage 1 (Planning stage) consists of Organisation Environment, Collaborative Business and Lean Manufacturing components. Stage 2 (Design stage) consists of Organisation CLMM Capability and Organisation CLMM Alignment components. Each of these components consists of sub-components and activities that represent particular issues in the CLMM development. From the conceptual model, all components were transformed into the KBCLMM System structure, which is embedded with the GAP and AHP techniques, and thus, key areas of potential improvement in the LMM are identified for each activity along with the identification of both qualitative and quantitative aspects for CLMM implementation. In order to address the real situation of CLMM operation, the research validation was conducted for an automotive manufacturer's Lean Manufacturing Chain in Malaysia. Published case studies were also used to test several modules for their validity and reliability. This research concludes that the developed KBCLMM System is an appropriate Decision Support System tool to provide the opportunity for academics and industrialists from the fields of industrial engineering, information technology, and operation management to plan, design and implement LMM for a collaborative environment.

In this era of globalisation and fierce competition amongst businesses, there is a need to improve advanced operations management philosophies such as just-in-time (JIT) manufacturing to enhance business performance. Literature review shows that there is no mechanism so far to identify key JIT drivers relevant to a given organisation and its production processes, and their impact on enterprise performance. The research carried out here therefore involved the development of a generic performance measurement model to identify and capture the influence of JIT practices on enterprise performance. A conceptual performance measurement model, which was designed based on comprehensive literature review and informal interviews/discussions with both academic researchers and industry practitioners describes the link between JIT drivers (Xi) and measurable performance (Y). This mathematically determined model is aimed at assisting managers in the systematic identification of the influence of key JIT drivers on enterprise performance using a multidimensional tool such as the extended balanced scorecard. The case study approach was selected as the most suitable methodology for testing and validating the conceptual model in JIT enabled production plant and was applied to the production process of Denso Manufacturing (UK) Ltd., a global automotive component manufacturer. A novel eight-step implementation procedure was designed to collect data, which were analysed and validated by design of experiments, linear mathematical modelling, computer based dynamic simulation and analytic hierarchy process tool. The performance measurement model was then successfully applied to a non-automotive component production plant (Risane Ltd.). In conclusion, the performance measurement model can now be suitably applied to JIT enabled manufacturing environments using relevant organisation specific JIT drivers and key performance indicators to optimise system performance. The contribution to knowledge is an innovative, user friendly, robust and multidimensional performance measurement model enabling industry practitioners to optimise JIT processes with substantial performance enhancement. The model could also be applied by future researchers to other operations management philosophies and industries, and at a higher level could be developed into a self-optimising software package, which will enable rapid determination of the key control parameters needed to optimise process performance just in time.

Includes supplemental material. / Disaster relief operations, such as the 2005 Tsunami and Hurricane Katrina, and wartime operations, such as Operation Enduring Freedom and Operation Iraqi Freedom, have identified the need for a standardized command and control system interoperable among Joint, Coalition, and Interagency entities. The Systems Engineering Analysis Cohort 9 (SEA-9) Rapid Response Command and Control (R2C2) integrated project team completed a systems engineering (SE) process to address the military’s command and control capability gap. During the process, the R2C2 team conducted mission analysis, generated requirements, developed and modeled architectures, and analyzed and compared current operational systems versus the team’s R2C2 system. The R2C2 system provided a reachback capability to the Regional Combatant Commander’s (RCC) headquarters, a local communications network for situational assessments, and Internet access for civilian counterparts participating in Humanitarian Assistance/Disaster Relief operations. Because the team designed the R2C2 system to be modular, analysis concluded that the R2C2 system was the preferred method to provide the RCC with the required flexibility and scalability to deliver a rapidly deployable command and control capability to perform the range of military operations.

Réalisées aux échelles internationales et nationales, les études de vulnérabilité aux changements et à la variabilité climatiques sont peu pertinentes dans un processus de prise de décisions à des échelles géographiques plus petites qui représentent les lieux d’implantation des stratégies de réponses envisagées. Les études de vulnérabilité aux changements et à la variabilité climatiques à des échelles géographiques relativement petites dans le secteur agricole sont généralement rares, voire inexistantes au Canada, notamment au Québec. Dans le souci de combler ce vide et de favoriser un processus décisionnel plus éclairé à l’échelle de la ferme, cette étude cherchait principalement à dresser un portrait de l’évolution de la vulnérabilité des fermes productrices de maïs-grain des régions de Montérégie-Ouest et du Lac-St-Jean-Est aux changements et à la variabilité climatiques dans un contexte de multiples sources de pression. Une méthodologie générale constituée d'une évaluation de la vulnérabilité globale à partir d’une combinaison de profils de vulnérabilité aux conditions climatiques et socio-économiques a été adoptée. Pour la période de référence (1985-2005), les profils de vulnérabilité ont été dressés à l’aide d’analyses des coefficients de variation des séries temporelles de rendements et de superficies en maïs-grain. Au moyen de méthodes ethnographiques associées à une technique d’analyse multicritère, le Processus d’analyse hiérarchique (PAH), des scénarios d’indicateurs de capacité adaptative du secteur agricole susmentionné ont été développés pour la période de référence. Ceux-ci ont ensuite servi de point de départ dans l’élaboration des indicateurs de capacité de réponses des producteurs agricoles pour la période future 2010-2039. Pour celle-ci, les deux profils de vulnérabilité sont issus d’une simplification du cadre théorique de « Intergovernmental Panel on Climate Change » (IPCC) relatif aux principales composantes du concept de vulnérabilité. Pour la dimension « sensibilité » du secteur des fermes productrices de maïs-grain des deux régions agricoles aux conditions climatiques, une série de données de rendements a été simulée pour la période future. Ces simulations ont été réalisées à l’aide d’un couplage de cinq scénarios climatiques et du modèle de culture CERES-Maize de « Decision Support System for Agrotechnology Transfer » (DSSAT), version 4.0.2.0. En ce qui concerne l’évaluation de la « capacité adaptative » au cours de la période future, la construction des scénarios d’indicateurs de cette composante a été effectuée selon l’influence potentielle des grandes orientations économiques et environnementales considérées dans l’élaboration des lignes directrices des deux familles d’émissions de gaz à effet de serre (GES) A2 et A1B. L’application de la démarche méthodologique préalablement mentionnée a conduit aux principaux résultats suivants. Au cours de la période de référence, la région agricole du Lac-St-Jean-Est semblait être plus vulnérable aux conditions climatiques que celle de Montérégie-Ouest. En effet, le coefficient de variation des rendements du maïs-grain pour la région du Lac-St-Jean-Est était évalué à 0,35; tandis que celui pour la région de Montérégie-Ouest n’était que de 0,23. Toutefois, par rapport aux conditions socio-économiques, la région de Montérégie-Ouest affichait une vulnérabilité plus élevée que celle du Lac-St-Jean-Est. Les valeurs des coefficients de variation pour les superficies en maïs-grain au cours de la période de référence pour la Montérégie-Ouest et le Lac-St-Jean-Est étaient de 0,66 et 0,48, respectivement. Au cours de la période future 2010-2039, la région du Lac-St-Jean-Est serait, dans l’ensemble, toujours plus vulnérable aux conditions climatiques que celle de Montérégie-Ouest. Les valeurs moyennes des coefficients de variation pour les rendements agricoles anticipés fluctuent entre 0,21 et 0,25 pour la région de Montérégie-Ouest et entre 0,31 et 0,50 pour la région du Lac-St-Jean-Est. Néanmoins, en matière de vulnérabilité future aux conditions socio-économiques, la position relative des deux régions serait fonction du scénario de capacité adaptative considéré. Avec les orientations économiques et environnementales considérées dans l’élaboration des lignes directrices de la famille d’émission de GES A2, les indicateurs de capacité adaptative du secteur à l’étude seraient respectivement de 0,13 et 0,08 pour la Montérégie-Ouest et le Lac-St-Jean-Est. D’autre part, en considérant les lignes directrices de la famille d’émission de GES A1B, la région agricole du Lac-St-Jean-Est aurait une capacité adaptative légèrement supérieure (0,07) à celle de la Montérégie-Ouest (0,06). De façon générale, au cours de la période future, la région du Lac-St-Jean-Est devrait posséder une vulnérabilité globale plus élevée que la région de Montérégie-Ouest. Cette situation s’expliquerait principalement par une plus grande vulnérabilité de la région du Lac-St-Jean-Est aux conditions climatiques. Les résultats de cette étude doivent être appréciés dans le contexte des postulats considérés, de la méthodologie suivie et des spécificités des deux régions agricoles examinées. Essentiellement, avec l’adoption d’une démarche méthodologique simple, cette étude a révélé les caractéristiques « dynamique et relative » du concept de vulnérabilité, l’importance de l’échelle géographique et de la prise en compte d’autres sources de pression et surtout de la considération d’une approche contraire à celle du « agriculteur réfractaire aux changements » dans les travaux d’évaluation de ce concept dans le secteur agricole. Finalement, elle a aussi présenté plusieurs pistes de recherche susceptibles de contribuer à une meilleure évaluation de la vulnérabilité des agriculteurs aux changements climatiques dans un contexte de multiples sources de pression. / The undertaking of vulnerability studies in relation to climatic change and vulnerability at the international and national levels renders them less relevant to a decision-making process at smaller spatial scales where specific response strategies are implemented. Vulnerability studies to climatic change and variability at relatively small geographic scales within the agriculture sector are rare in general, and even nonexistent in Canada, including Quebec. In order to fill in this gap and to contribute to a better decision-making process at the farm level, this study aimed at presenting a description and analysis of the evolution of grain corn growers’ vulnerability to climatic change and variability and other stressors within the Montérégie-Ouest and Lac-St-Jean-Est regions. A general methodology consisting of an assessment of farmers’ overall vulnerability by combining vulnerability profiles to climate and socio-economic conditions has been considered. For the reference period (1985-2005), vulnerability profiles were constructed by analyzing the variation coefficients of grain corn yields and crop area data. By means of ethnographic methods associated with a multicriteria analysis technique, the Analytic Hierarchy Process (AHP), adaptive capacity indices of the agriculture sector have been elaborated upon for the reference period. These indices have then been used as a starting point in the construction of scenario indices of future adaptive capacity of farmers for the future period 2010-2039. For this future period (2010-2039), vulnerability profiles for both regions have been created using a simplified version of the Intergovernmental Panel on Climate Change (IPCC) conceptual framework on the components of vulnerability. For the « sensitivity » component of grain corn growers to climate conditions within the selected agricultural regions, a set of grain corn yields has been simulated using five climate scenarios coupled with CERES-Maize, one of the crop models embedded in the Decision Support System for Agrotechnology Transfer (DSSAT 4.0.2.0 version) software. In regards to the evaluation of the « adaptive capacity » for the future period (2010-2039), the elaboration of indices for this component has been undertaken by considering the potential influence of the main economic and environmental drivers used in the development of the storylines for two greenhouse gas (GHG) emission scenarios families, namely the A2 and A1B families. The application of the methodological approach mentioned above produced the following key results. For the reference period, the Lac-St-Jean-Est region appeared to be more vulnerable to climate conditions than Montérégie-Ouest region. The coefficient of variation for grain corn yields within the Lac-St-Jean-Est region was evaluated to be 0,35, while the value for the Montérégie-Ouest region was only 0,23. However, with respect to the socio-economic conditions, the Montérégie-Ouest region showed greater vulnerability than the Lac-St-Jean-Est region. The values of the coefficient of variation for the areas under grain corn during the reference period (1985-2005) within Montérégie-Ouest and Lac-St-Jean-Est were 0,66 and 0,48 respectively. For the future period (2010-2039), the Lac-St-Jean-Est region, once again, would seem to be more vulnerable to climate conditions than the Montérégie-Ouest region. The average values of the coefficient of variation for the simulated grain corn yields fluctuate between 0,21 and 0,25 for the Montérégie-Ouest region and between 0,31 and 0,50 for Lac-St-St-Jean-Est region. However, from a socio-economic perspective, the relative vulnerability status of both regions would seem to vary according to the scenario of adaptive capacity considered. With the economic and environmental drivers considered in the storylines of the A2 GHG emissions scenario family, the adaptive capacity indices for the sector under study would be 0,13 and 0,08 for Montérégie-Ouest and Lac-St-Jean-Est, respectively. On the other hand, by considering the economic and environmental drivers considered for the A1B GHG emissions scenario family, the Lac-St-Jean-Est agricultural region would appear to have an adaptive capacity slightly higher (0,07) than that of the Montérégie-Ouest region (0,06). In general, for the future period, the Lac-St-Jean-Est region would appear to have greater overall vulnerability than the Montérégie-Ouest. This situation can be explained mainly by a greater vulnerability of Lac-St-Jean-Est region to climate conditions. The results of this study have to be interpreted within the context of the assumptions considered, the methodology used, and the characteristics of the two regions under study. In general, using a simple methodological approach, this study revealed the « dynamic and relative » characteristics of the vulnerability concept, the importance of spatial scale and consideration of multiple stressors and the integration of an approach different to the commonly used« dumb-farmer » approach for the evaluation of this concept of vulnerability within the agriculture sector. Finally, this study has also identified some new research pathways likely to contribute to a better evaluation of farmers’ vulnerability to climate change in the context of multiple stressors.

The product development process for the automotive industry is normally complicated, lengthy, expensive, and risky. Hence, a study on a new concept for Low Volume Automotive Manufacturing (LVAM), used for niche car models manufacturing, is proposed to overcome this issue. The development of a hybrid Knowledge Based (KB) System, which is a blend of KB System, Gauging Absences of Pre-requisites (GAP), and Analytic Hierarchy Process (AHP) is proposed for LVAM research. The hybrid KB/GAP/AHP System identifies all potential elements of LVAM issues throughout the development of this system. The KB System used in the LVAM analyses the gap between the existing and the benchmark organisations for an effective implementation. The novelty and differences in the current research approach emphasises the use of Knowledge Based (KB) System in the planning and designing stages by suggesting recommendations of LVAM implementation, through: a) developing the conceptual LVAM model; b) designing the KBLVAM System structure based on the conceptual LVAM model; and c) embedding Gauging Absences of Pre-requisites (GAP) analysis and Analytic Hierarchy Process (AHP) approach in the hybrid KBLVAM System. The KBLVAM Model explores five major perspectives in two stages. Planning Stage (Stage 1) consists of Manufacturer Environment Perspective (Level 0), LVAM Manufacturer Business Perspective (Level 1), and LVAM Manufacturer Resource Perspective (Level 2). Design Stage (Stage 2) consists of LVAM Manufacturer Capability - Car Body Part Manufacturing Perspective (Level 3), LVAM Manufacturer Capability - Competitive Priorities Perspective (Level 4), and LVAM Manufacturer Capability - Lean Process Optimisation Perspective (Level 5). Each of these perspectives consists of modules and sub-modules that represent specific subjects in the LVAM development. Based on the conceptual LVAM model, all perspectives were transformed into the KBLVAM System structure, which is embedded with the GAP and AHP techniques, hence, key areas of potential improvement are recommended for each activity for LVAM implementation. In order to be able to address the real situation of LVAM environment, the research verification was conducted for two automotive manufacturers in Malaysia. Some published case studies were also used to check several modules for their validity and reliability. This research concludes that the developed KBLVAM System provides valuable decision making information and knowledge to assist LVAM practitioners to plan, design and implement LVAM in terms of business organisation, manufacturing aspects and practices.

Molntjänster spelar en betydande roll i dagens samhälle och används i såväl den privata sektorn som den offentliga. I och med den utbredda användningen har det ur ett organisationsperspektiv uppstått ett behov att utvärdera tjänsterna. Denna undersökning behandlar hur företags val av molntjänster går till i praktiken, vilka krav företag ställer på molntjänster, vilka krav företag anser vara viktigast, samt hur väl molntjänster lyckas bemöta dessa krav. Undersökningen utfördes genom intervjuer och en kvalitativ analys av tre företags situationer gällande molntjänster. Sammanfattningsvis dras slutsatsen att företagens val av molntjänstleverantör beror på en kombination av lock-ins och tidigare uppfattning av leverantören. Det visade sig att krav på säkerhet och foglighet var viktigast för alla tre företag, och att alla tre även rangordnat pålitlighet och tillförlitlighet som näst viktigast. Därefter skiljer sig rangordningen av kraven något mellan företagen, vilket bland annat beror på att deras kunder har olika krav på diverse faktorer. Vad gäller bemötandet av kraven från leverantören visade det sig att alla tre företag generellt upplever en stor nöjdhet för samtliga krav.

Atualmente existem diferentes definições para o conceito de fragilidade ambiental, o que dificulta sua aplicação e a comparação entre os resultados de diferentes métodos. Este trabalho realiza uma revisão bibliográfica sistemática a cerca desse conceito e adota a definição considerada mais adequada. Com base na definição adotada foi proposto e aplicado um método para avaliar a fragilidade ambiental de uma área de estudo. Esse método utiliza pesos para ponderar os diferentes atributos (meio físico, biótico e socioeconômico) envolvidos na análise de fragilidade ambiental, que são definidos com a aplicação do Processo de Análise Hierárquica (AHP). O método proposto também se fundamenta na utilização de um programa de Sistema de Informação Geográfica (SIG) para a estruturação da base de dados, a realização das análises espaciais e a ponderação dos mapas necessários. A área de estudo corresponde a um setor do oleoduto São Paulo – Brasília (OSBRA), com extensão de 18,5 km e largura de 2 km (área total de 83,99 km²) e utilizou-se uma base cartográfica digital na escala 1:10.000. Foram realizadas vistorias de campo para levantar pontos de observação de superfície e para coletar amostras de solo. Realizaram-se ensaios geotécnicos, químicos e mineralógicos com as amostras coletadas. A aplicação do método consistiu na geração de mapas de suscetibilidade intermediários, que combinados geraram o mapa de fragilidade ambiental. Foi importante a utilização do método AHP, pois ele reduz a subjetividade das ponderações qualitativas realizadas. Os resultados obtidos esclarecem a definição do conceito de fragilidade ambiental, além de mostrar a importância da seleção e ponderação dos atributos utilizados no método. O mapa final gerado também permitiu avaliar a sensibilidade do método e seu potencial de aplicação prática. / Currently there are different definitions to the concept of environmental fragility; it complicates its application and makes difficult to compare between different methods. This work addresses the main definitions to this concept and adopts the one considered the most proper. Based in the adopted definition it was proposed a method to evaluate the environmental fragility of a study area. This method applies weights to the different attributes (physical, biotic and socioeconomic) related to the environmental fragility analysis, which are assigned using the Analytic Hierarchy Process (AHP). The method also uses Geographic Information System (GIS) software to structure the database, to conduct the spatial analysis and to assign weights to the maps. The study area is a sector of the São Paulo – Brasília oil pipeline (OSBRA), covering 18.5 km length and 2 km wide (total area of 83,99 km²) and it was used a digital cartographic map at the scale of 1:10,000. Field trips were made to obtain surface observation points and to collect soil samples. Geological and geotechnical tests, mineralogical tests and chemistry analysis were conducted with the soil samples. The method application consists in generating intermediates susceptibility maps, that were combined to generate the environmental fragility map. It was important to use the AHP method, because it reduces the subjectivity of the qualitative weight assignment. The obtained results elucidate the environmental fragility concept and show the importance of the selection and weight assignment of the attributes used in the method. Moreover, the final map provided to evaluate the method sensitivity and its potential of practical application.