Tato práce je věnována tématu elektronického obchodu z pohledu implementace strategického přístupu k jeho řízení a současně podpory tohoto přístupu ze strany technologické, postavené na technologiích Business Intelligence. V první části práce jsou popsána základní teoretická východiska a na jejich základě je pak navrženo konkrétní řešení na vzorové situaci ve vzorovém internetovém obchodě a popsána pilotní implementace řešení podpory rozhodování postaveného na řešení BI.

Thesis deal with proposal strategy firm with the support electronic business, like tool for achievement what best position firm in the marketplace. Thesis includes analysis state - of - the art and given to problems inclusive proposal new strategy for firm MVDr. Ivo Dupal - SANVET, with the aim of achievement satisfaction final consumer and application proposal practically.

The diploma paper deals with the introducing of an e-business module in the MVDr. Ivo Dupal - SANVET company in which I have been currently working. The paper involves the Internet and e-business analyses and an analysis of the MVDr. Ivo Dupal - SANVET company and a proposal for the introduction of e-business in the above mentioned company. The paper also comprises an implementation proposal to solve this problem issue and its economic and managerial evaluation.

This thesis deals with the ERP system at the interconnection of e-commerce companies and proposing solutions to implement processes in companies that are logical and functional as well, which will assist in the efficient running of the company for profit. Specifies the main characteristics of the ERP system and e-commerce, and the terms of the legal aspects of Internet business and includes variations of the ERP system design with links to electronic commerce.

[pt] A principal dificuldade dentro do domínio B2C está em aumentar a utilidade da WWW para o comércio eletrônico através da melhoria das possibilidades oferecidas ao consumidor. Apesar de a WWW permitir ao comprador ter acesso a uma grande quantidade de informação, obter a informação do fornecedor certo que venda o produto desejado a um preço razoável, pode ser uma tarefa muito custosa. Uma das formas de melhorar essa situação é através do uso de agentes inteligentes de busca de informação, isto é, agentes de compra, que auxiliam os compradores a encontrar produtos de seu interesse. Para que isso ocorra esbarra-se em uma dificuldade inerente à própria WWW: a mistura da linguagem natural, imagens e informação de layout de HTML são uma das maiores barreiras para a automatização do comércio eletrônico, pois a semântica da informação é somente compreensível por seres humanos. Desta forma espera- se conseguir agentes de compra mais eficientes quando associados ao uso de ontologias, e lojas virtuais que tenham anotações especiais que sigam uma ontologia. Nessa dissertação fazemos um estudo sobre as principais tecnologias envolvidas no desenvolvimento de ontologias em Ciência da Computação. Fazemos também um estudo de caso sobre a aplicação de ontologias dentro do domínio de B2C, visando assim avaliar o potencial e as dificuldades existentes para o desenvolvimento desse tipo de aplicação. / [en] The main difficulty associated with the B2C domain is increasing the usefulness of WWW for the electronic trade through the improvement of the services provided to the consumer. Even though the WWW allows the buyer to have access to a great amount of information, to obtain the information from the right supplier that sells the desired product by a reasonable price can be a very expensive task. One of the ways of improving the web functionality is through the use of intelligent agents for search of information, that is, the introduction of purchase agents that aid the buyers to find products of their interest. For that to happen we need to overcome an inherent difficulty of the WWW: the mixture of natural language, images and layout information in HTML is one of the greatest barriers for the automation of the electronic trade, because the semantics of the information is only comprehensible for human beings. To solve this problem we hope to produce more efficient purchase agents by associating them to the use of ontologies, and virtual stores that have special annotations that follow ontologies. In the present dissertation we make a study of the main technologies related to ontologies development in computer science. We also develop a case study about the ontologies application to the B2C domain, seeking in this way to evaluate potential and existing difficulties for the development of this type of application.

1 Legal regulation of content of B2C contracts (from the perspective of consumer protection) Abstract This diploma thesis is dedicated to the legal regulation of the content of the consumer contract from the perspective of the consumer. In particular, the thesis is aimed at the adjustment of the unfair terms regulation which analyses profoundly. The transposition of the European regulation and possible shortcomings are evaluated. The thesis is divided into six main chapters, which develop the topic from general basics to the specific aspects of the consumer protection against unfair terms used by the entrepreneurs. The first chapter deals with the consumer protection in general, presents the main characteristics of consumer law and outlines the most important sources of legal regulation, including constitutional principles. The second part specifies the essential definitions related to the topic and used throughout the diploma thesis. The emphasis is given to the problems associated with the concepts of consumer contracts and entrepreneurs and consumers as contractual parties. The third chapter looks id detail into the subject of unfair terms when it comprehensively deals with the general definition of unfair clauses in the Unfair Terms Directive and the Civil Code. The emphasis is given to the each...

Baigiamajame magistro darbe buvo pabandyta atskleisti elektroninio verslo plėtros įtaką geležinkelių transporto struktūriniams pokyčiams. Darbe buvo atlikta mokslinės literatūros skirtos elektroninio verslo kuriamai vertei analizė, atskleisti šiuolaikinio elektroninio verslo logistikos ypatumai, išnagrinėta elektroninio verslo įtakos geležinkelių transporto plėtrai tyrimo metodologija, taip pat aptartos AB „Lietuvos geležinkeliai“ funkcijos ir vieta šiuolaikinėje ūkio sistemoje. Kaip tiriamasis objektas buvo pasirikta Vaidotų geležinkelio stotis. Atliktas e-verslo elementų diegimo Vaidotų geležinkelio stotyje projektas, pagal anketinio tyrimo atliktos apklausos rezultatų analizę, kuri parodė, jog viena iš problemų, spręstinų Vaidotų geležinkelio stotyje yra vagonų prastovos, dėl kurių patiriami gan dideli nuostoliai. Siekiant sumažinti šiuos nuostolius, šiame darbe siūloma atnaujinti kompiuterinę techniką ir įdiegti krovinio dokumentų apdorojimo automatizavimo programą. / In this master degree thesis it was tried to reveal the impact of electronic business development on the structural changes of railway transport. It was carried out the analysis of scientific literature aimed at the value generated by electronic business, the peculiarities of logistics of contemporary electronic business were revealed, the methodology of research of electronic business influence on railway transport development was examined, the functions and the position of AB „Lietuvos geležinkeliai“ in today’s economics system were discussed. The railway station of Vaidotai was chosen as the study of this paper. The project of implementation of e-business elements in railway station of Vaidotai was carried out, the analysis of the results of the survey showed that one of the problems to be solved in the railway station of Vaidotai is the outage of cars, which causes quite big losses. In order to reduce these losses it is suggested to renew computer technology and to implement computerization program of cargo document processing.

E-handel mellan företag som säljer hemelektronik och svenska konsumenter har blivit vanligare de senaste åren. Trots den kraftiga tillväxten är konsumenter fortfarande ifrågasättande till tryggheten med att handla över Internet. Med hjälp av teori har aspekter identifierats som påverkar konsumentens förtroende till en webbutik. Aspekterna delas in i fyra kategorier; influensbaserade faktorer, upplevelsebaserade faktorer, personlig inställning och erfarenhetsbaserad inställning. Med en kvantitativ studie har vi undersökt vilka faktorer som är viktiga för att konsumenten ska känna förtroende till en webbutik när den handlar hemelektronik. Studien undersökte även den svenska konsumentens inställning till att handla. Undersökningen visade att i stort sett samtliga faktorer inom den upplevelse- och influensbaserade kategorin är viktiga för konsumentens förtroende. Svenska konsumenter har överlag positiva erfarenheter av att handla hemelektronik på Internet och de känner sig trygga. Undersökningen visade dock att kvinnor inte har lika god vana som männen av att handla över Internet och tenderar att uppleva mindre förtroende. / E-commerce business selling consumer electronics to Swedish consumers have become more common in recent years. Despite rich growth, consumers are still questioning the safety of shopping over the Internet. Using the theory has identified aspects that affect consumer confidence to an online store. The aspects are divided into four categories: Influence-based factors, cognitive-based factors, personal-oriented aspects and experience-based aspects. In a quantitative study we have investigated which factors are important for consumer confidence to an online store and the context of consumer electronics. The study also examined the Swedish consumer’s attitude to shopping. It turns out that almost all factors in the experience and influence-based category is important for consumer confidence. Swedish consumers have a generally positive experience of shopping consumer electronics in the Internet and they feel safe. The study showed that women are not as good as men accustomed to online shopping and tend to experience less confidence.

The diploma thesis titled Risk of dropshipping and B2C sale deals with the analysis and evaluation risks in proces of executing an order at e-shop Zahradavpohode.cz. This businnes subject in this proces uses two business models – dropshipping and B2C sale. The theoretical part is serving to gain information about problmatics. In the analytical part this knowledge is used for analysis of currnet staus, proces, identification and evaluation risks. The design part is making conclusions from the analyzes, proposing and looking fot a available use of company businness models view finances and risks.

The incorporation of a new technology, such as the Internet, into business processes can have an unexpected influence on those business processes. The study focused on the hypothesis that four entities (case studies) can account for their South African Internet-based sales transactions in a manner that complies with the requirements of GAAP. To address the hypotheses, the study was divided into the following research questions: • How do the four entities capture and record their South African Internet-based sales transactions? • Are these sales transactions accounted for in a manner that complies with the requirements of GAAP? To answer the first research question, data were collected from four entities. To answer the last research question, the data collected were compared with the requirements of GAAP to enable the study to conclude positively on the hypothesis. / Thesis (M.Com. (Accounting))--North-West University, Potchefstroom Campus, 2007.