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In today's society we are used to regularly visit the sport arena to cheer for our favorite team, we go to the cinema to enjoy a good movie or maybe to the theatre to experience a grand performance. It has become far more common in the last years to buy tickets to these kinds of events online. To make sure that the customer will keep on buying their tickets from the online booking companies the booking experience itself has to be hassle-free and easy to understand. The customer will most likely, if possible, avoid the website if the booking itself is experienced as having problems and insecurities.   The purpose of this study is to determine some of the most fundamental designs and functions of online booking websites today as perceived by the general public. This study will also examine some of the existing online booking websites. The empirical methods used in this study was of both quantitative and a qualitative nature to ensure that the data collected would be suited to secure a substantial analysis. The qualitative method consisted of an observation of the earlier mentioned online booking websites. These already existing functions and designs were then used to create a checklist that was used to see which websites had which designs. The quantitative method was an online survey created to collect both the public's most wanted features, their opinion of these and how an online booking could be optimized. This study presents the different functions and designs that the respondents prefers while making an online booking. It also shows the existing functions and designs amongst booking sites today. These sites are then also evaluated according to the respondents answers to see which online booking site that is preferred. The results in this study shows that the costumers want the booking system to show the chosen event to be visible during the course of the booking, they want to be able chose their exact seats and they want to the booking to be made in as few pages and klick's as possible.

Bakgrund - Bygglogistik omfattar att planera och hantera logistik av material, utrustning och personal på byggarbetsplatsen. En väl fungerande bygglogistik minskar risken för förseningar, budgetöverskridningar och arbetsplatsolyckor och bidrar till ett mer hållbart byggande. Slöseri eller icke värdeskapande arbete på byggarbetsplatsen utgör 30–35% av kostnaderna och kan minskas genom effektivisering av materialhantering. Syfte & Frågeställning - Studien fokuserar på att minska kostnaderna inom byggbranschen genom att förbättra kommunikationsflödena i byggproduktionen med hjälp av Microsoft Bookings. Målet var att undersöka vilka grundförutsättningar som existerar för att effektivisera leveranshanteringen och om Microsoft Bookings som digitalt verktyg kan effektivisera informationsflödet. Frågeställningarna som ska besvaras innefattar vilka är grundförutsättningarna för att effektivisera leveranshanteringen, och hur väl kan Microsoft Bookings effektivisera informationsflödet. Metod - Studien har utgått ifrån en kvalitativ metod, vilket innebär att frågeställningarna besvaras med hjälp av intervjuer i en fallstudie. Detta har kompletterats med litteraturstudie av teorier och tidigare forskning inom området. Teori - Det teoretiska ramverket utgår från digital kalender, kommunikation, materialhantering och Lean Construction. Detta ramverk utgör en anledning till att använda digitala verktyg eller beskriver de positiva effekter som medföljer vid en implementering. Empiri - Intervjuer resulterade i insikter om vikten av planering, involvering, tydlighet genom visualisering för en effektiv leveranshantering på byggarbetsplatsen. Genom att implementera användarvänligt digitalt verktyg kan leveranshanteringen effektiviseras och göra processen enklare för alla parter som är involverade i projektet. Diskussion & slutsats - Slutsatsen är att ett automatiserad bokningsverktyg för leveranshantering är efterfrågat och välbehövligt. Detta då en implementering leder till reducering av antalet moment som krävs för koordinering av materielleveranser genom att samordna relevant information. Detta innebär att den slutliga rekommendationen är att implementera Microsoft Bookings då programmet lyckas uppfylla fyra av sex identifierade behov och egenskaper. Dock utesluter detta inte att andra typer av digitala kalendrar bör utvärderas då målet är att implementera ett verktyg som tillgodoser samtliga identifierade behov och egenskaper. / Background – Construction logistics involves planning and managing of material, equipment and personnel on a construction site. Waste or non-value-added work on the construction site accounts for 30-35% of the costs and can be reduced through efficient material handling.  Purpose – The goal was to investigate which delivery activities on a construction site are critical to the schedule and whether Microsoft Bookings is a valid tool to streamlining information flow.  Method – The research questions has been answered using qualitative method in a case study and has been complemented by a literature study of theories and previous research in the field.  Theory – The theoretical framework is based on digital calendar, communication, handling of materials and Lean Construction. This framework constitutes a reason to use digital tools or describes the positive effects that accompany an implementation. Empirical findings – The results of interviews emphasize the importance of planning, involvement, and clarity through visualization for effective delivery management on the construction site.  Discussion & Conclusion – A automated booking tool for delivery is in demand and needed as an implementation leads to a reduction of the number of elements that is required for coordinating material deliveries by coordinate relevant information. The final recommendation is to implement Microsoft Bookings as the tool fulfill four out of six identified needs and characteristics. This does not exclude other types of digital calendars to be evaluated, as the goal is to fulfill all the identified needs and characteristics.

The impact of information and communication technologies (ICTs) is a significant issue in today's tourism industry. The development of the internet has made information easily accessible to consumers, and has therefore established a direct link between consumers and suppliers. As a result, traditional travel distribution channels are changing rapidly. A major feature of this change is "disintermediation", with principals such as airlines, hotels and rental car chains bypassing intermediaries and sell directly to consumers. Travel agents (TAs) are considered to be particularly vulnerable to this process. ICTs have the potential to replace their core competencies, which include transaction processing (ticketing and settlement) and information provision (raw product information provided by suppliers).This thesis focuses on the impact of ICTs on the TA sector, and specifically on the New Zealand TA case. A theoretical approach based on regulation theory combined with a mixed method approach was used to investigate the main issues in New Zealand. The research included a case study to identify the principal issues and trends in the TA sector, in-depth interviews with TAs and industry specialists to refine the main issues and allow the formulation of some theoretical assumptions, in-depth interviews with consumers regarding the role of TAs in the internet era and the quality of service they provide, and a fully-structured, national on-line survey of TAs to verify the assumptions made in the earlier interviews and test the applicability of the post-Fordism model for the New Zealand TA sector.Based on the findings, it is argued that disintermediation is particularly pronounced in the relationship between airlines and travel agents. To minimise the risk of disintermediation and improve business performance, TAs need to reposition themselves and review their core strategies to compete efficiently in the changing business environment. The thesis reveals that consumers perceive TAs as mainly "transaction facilitators". Nevertheless the thesis show that process of "reintermediation" is a reality for some New Zealand TAs.An application of regulation theory to the New Zealand TA case reveals that in its traditional form, the regulation theory cannot explain the complexities found in the modern TA environment. The thesis reveals several distinct modes in TA perceptions of their business environment and their survival strategies, which indicates a heterogeneous, clustered population. A "formula for success" is developed for TAs in New Zealand. In this respect, TAs that perceive ICT as a strategic tool and are orientated towards consumers appear to have a business advantage.

The impact of information and communication technologies (ICTs) is a significant issue in today's tourism industry. The development of the internet has made information easily accessible to consumers, and has therefore established a direct link between consumers and suppliers. As a result, traditional travel distribution channels are changing rapidly. A major feature of this change is "disintermediation", with principals such as airlines, hotels and rental car chains bypassing intermediaries and sell directly to consumers. Travel agents (TAs) are considered to be particularly vulnerable to this process. ICTs have the potential to replace their core competencies, which include transaction processing (ticketing and settlement) and information provision (raw product information provided by suppliers).This thesis focuses on the impact of ICTs on the TA sector, and specifically on the New Zealand TA case. A theoretical approach based on regulation theory combined with a mixed method approach was used to investigate the main issues in New Zealand. The research included a case study to identify the principal issues and trends in the TA sector, in-depth interviews with TAs and industry specialists to refine the main issues and allow the formulation of some theoretical assumptions, in-depth interviews with consumers regarding the role of TAs in the internet era and the quality of service they provide, and a fully-structured, national on-line survey of TAs to verify the assumptions made in the earlier interviews and test the applicability of the post-Fordism model for the New Zealand TA sector.Based on the findings, it is argued that disintermediation is particularly pronounced in the relationship between airlines and travel agents. To minimise the risk of disintermediation and improve business performance, TAs need to reposition themselves and review their core strategies to compete efficiently in the changing business environment. The thesis reveals that consumers perceive TAs as mainly "transaction facilitators". Nevertheless the thesis show that process of "reintermediation" is a reality for some New Zealand TAs.An application of regulation theory to the New Zealand TA case reveals that in its traditional form, the regulation theory cannot explain the complexities found in the modern TA environment. The thesis reveals several distinct modes in TA perceptions of their business environment and their survival strategies, which indicates a heterogeneous, clustered population. A "formula for success" is developed for TAs in New Zealand. In this respect, TAs that perceive ICT as a strategic tool and are orientated towards consumers appear to have a business advantage.

This study reviews the effect of Internet bookings on the Central Florida lodging market over the past five years. As the number of lodging accommodations booked directly by the consumer over the Internet continues to increase, the ramifications brought about by this emerging distribution channel have not been fully investigated or interpreted. This study observes how Internet-enabled distribution channel bookings have trended in occupancy and average daily rate in the Central Florida lodging market in the past five years. Specifically the author segmented the survey respondents into the lodging product service categories of budget, moderate, upscale and luxury to analyze if there were any observable trends between the categories over the past five years. The author also segmented the respondents into the lodging geographic sub-categories of airport, downtown, suburban and resort/attractions area to determine if there were any observable trends between the sub-classifications over the past five years. Utilizing a descriptive approach, the author determined that each product service category and lodging sub-classification displayed continuous growth in Internet-enabled distribution channel bookings over the five-year period of 1999-2003. The author also observed that each product service category continuously represented a discounted Internet distribution channel rate over the five-year period of 1999-2003. This analysis suggests that lodging properties in the Central Florida market are discounting their Internet-enabled distribution channel rates in comparison to the property's overall average rate. At the same time, these properties appear to be increasing their Internet-enabled distribution channel bookings as a percentage of overall bookings.

ScandFibre Logistics AB (SFL) är ett logistikföretag inom järnvägsindustrin och ingår i BillerudKorsnäs-koncernen. SFL:s uppgift är att för pappersbruk ägda av BillerudKorsnäs, samt ett fåtal externa kunder, erbjuda logistiklösningar via järnväg för brukens leveranstransporter till cirka 50 olika terminaler i Europa. I samband med det interna arbetet med att strategiskt effektivisera hanteringen av vagnstransporterna syftar detta examensarbete till att ge kunskap och undersöka hur transporter av tomvagnar från svenska terminaler tillbaka till bruken kan effektiviseras med hänsyn till transport- och hyreskostnader. Information har empiriskt samlats från intervjuer med flertal av SFL:s anställda, genom deltagande observationer och inhämtade rådata från SFL:s databas. Med en deskriptiv metod kartlagdes SFL:s verksamhet i en nulägesbeskrivning som utgjorde startpunkten för examensarbetets modellskapande. Från modellskapandet presenteras examensarbetets förslag till en teoretisk bokningsmodell. Denna bokningsmodell uppnår en teoretisk tids- och kostnadseffektivisering med matematisk logik och olika strikta samt tidskänsliga bokningskriterier som genererar bokningsförslag vars prioritering ligger vid korta transportsträckor och ett tidseffektivt utnyttjande av tomvagnar som anländer till bruken enligt JIT-principen. Med anledning av att modellen byggs på antaganden och teori bör dess resultat granskas av operativ bokningspersonal innan praktisk tillämpning. / ScandFibre Logistics AB (SFL) is a logistics company operating in the railway industry and is a part of BillerudKorsnäs. SFL offers logistic solutions for railway transport of products from BillerudKorsnäs’, as well as a few other external customers’, different paper mills to roughly 50 different terminals in Europe. In conjunction with SFL:s own interest of developing the efficiency of their own operations and handling of wagon transports, this master’s thesis aims to improve knowledge and investigate how to streamline the transport of empty wagons from Swedish terminals back to the paper mills, in regards to transport and rental costs. Information have been gathered through interviews with several employees, through participating observations, and with the extraction of raw data from SFL’s database. With a descriptive method the overall operation at SFL could be outlined, serving as the base for a model development phase. This phase resulted in this thesis’ proposed bookings model for empty wagon transports. The model acquires a theoretical streamline way of booking empty wagon transports in such a manner that wagons arrive at the paper mills according to the JIT-principle. The model succeeds in doing this by generating booking proposals using mathematical logic and time-sensitive booking criteria, with the focus being transports of short distances; in theory also meaning a time efficient use of each wagon. As the model is theoretically constructed and relies on several generalizing assumptions, its booking proposals should always be evaluated from a perspective of practicality by executive booking personnel.

Los centros de salud públicos y privados en el Perú a pesar de tener una tasa de pacientes alta presentan una digitalización mínima esto debido a la poca inversión en sistemas o aplicaciones que ayuden a la organización y actualización de la información de los pacientes que desean recibir atención médica. Como consecuencia se tiene un proceso de reserva de citas médicas deficiente que carece de calidad y tiempos largos para la atención de las personas. En este contexto, se tienen diversos casos de estudio sobre aplicaciones y sistemas estandarizados que han logrado optimizar y reducir tiempos en el proceso de reserva y atención médica ambulatoria. Por lo que el objetivo de este artículo es explicar nuestra investigación que desarrolla una aplicación móvil con geolocalización que permite la búsqueda de diferentes policlínicos y reserva de citas médicas ambulatorias; y una aplicación web para policlínicos que no cuentan con un sistema de reserva de citas online. La solución tecnológica en general fue validada tanto por siete policlínicos como por pacientes reales. Como resultado de esta validación se obtuvo que una vez implementada la solución tecnológica, se produciría una mejora y satisfacción del 40% en el proceso del sistema de reserva de consultas médicas ambulatorias en policlínicos y del 35% en pacientes. / Despite having a high rate of patients, public and private health centers in Peru present minimal digitization due to the low investment in systems or applications that help to organize and update the information of patients who wish to receive medical care. As a consequence, there is a poor medical appointment reservation process that lacks quality and long times for the care of people. In this context, there are several case studies on standardized applications and systems that have managed to optimize and reduce times in the reservation process and outpatient medical care. Therefore, the objective of this article is to explain our research that develops a mobile application with geolocation that allows the search for different polyclinics and reservation of outpatient medical appointments; and a web application for polyclinics that do not have an online appointment reservation system. The technological solution in general was validated both by seven polyclinics and by real patients. As a result of this validation, it was obtained that once the technological solution was implemented, there would be an improvement and satisfaction of 40% in the process of the reservation system for outpatient medical consultations in polyclinics and 35% in patients. / Trabajo de investigación

Transport and trade of gas are decoupled after the liberalization of the European gas markets, which are now organized as so-called entry-exit systems. At the core of this market system are bookings and nominations, two special capacity-right contracts that grant traders access to the gas network. The latter is operated by a separate entity, known as the transmission system operator (TSO), who is in charge of the transport of gas from entry to exit nodes. In the mid to long term, traders sign a booking contract with the TSO to obtain injection and withdrawal capacities at entry and exit nodes, respectively. On a day-ahead basis, they then nominate within these booked capacities a balanced load flow of the planned amounts of gas to be injected into and withdrawn from the network the next day. The key property is that by signing a booking contract, the TSO is obliged to guarantee transportability for all balanced load flows in compliance with the booked capacities. To assess the feasibility of a booking, it is therefore necessary to check the feasibility of infinitely many nominations. As a result, deciding if a booking is feasible is a challenging mathematical problem, which we investigate in this dissertation.Our results range from passive networks, consisting of pipes only, to active networks, containing controllable elements to influence gas flows. Since the study of the latter naturally leads to a bilevel framework, we first consider some more general properties of bilevel optimization. For the case of linear bilevel optimization, we consider the hardness of validating the correctness of big-Ms often used in solving these problems via a single-level reformulation. We also derive a family of valid inequalities to be used in a bilevel-tailored branch-and-cut algorithm as a big-M-free alternative.We then turn to the study of feasible bookings. First, we present our results on passive networks, for which bilevel approaches are not required. A characterization of feasible bookings on passive networks is derived in terms of a finite set of nominations. While computing these nominations is a difficult task in general, we present polynomial complexity results for the special cases of tree-shaped or single-cycle passive networks. Finally, we consider networks with linearly modeled active elements. After obtaining a bilevel optimization model that allows us to determine the feasibility of a booking in this case, we derive various single-level reformulations to solve the problem. In addition, we obtain novel characterizations of feasible bookings on active networks, which generalize our characterization in the passive case. The performance of these various approaches is compared in a case study on two networks from the literature, one of which is a simplified version of the Greek gas network. / Transport et commerce de gaz sont découplés depuis la libéralisation des marchés européens du gaz, qui sont désormais organisés en systèmes dit d'entrée-sortie. Au cœur de ce système de marché se trouvent les réservations et les nominations, deux contrats spéciaux de droit à la capacité qui permettent aux négociants d'accéder au réseau de gaz. Ce dernier est exploité par une entité distincte, appelée gestionnaire de réseau de transport~(GRT), qui est chargée du transport du gaz entre les nœuds d'entrée et de sortie. À moyen et long terme, les négociants signent un contrat de réservation avec le GRT pour obtenir des capacités d'injection et d'extraction aux nœuds d'entrée et de sortie, respectivement. Au jour le jour, ils désignent ensuite, dans les limites des capacités réservées, un flux de charge équilibrée des quantités de gaz prévues à injecter et à extraire le lendemain. La propriété essentielle est qu'en signant un contrat de réservation, le GRT est obligé de garantir la transportabilité de tous les flux de charge équilibrée respectant les capacités réservées. Pour évaluer la faisabilité d'une réservation, il est donc nécessaire de vérifier la faisabilité d'une infinité de nominations. Par conséquent, décider si une réservation est réalisable est un problème mathématique difficile, que nous étudions dans cette thèse.Nos résultats vont des réseaux passifs, constitués uniquement de pipelines, aux réseaux actifs, contenant des éléments contrôlables pour influencer les flux de gaz. Comme l'étude de ces derniers conduit naturellement à un cadre biniveau, nous considérons d'abord certaines propriétés plus générales de l'optimisation biniveau. Pour le cas de l'optimisation biniveau linéaire, nous étudions la difficulté de valider l'exactitude des constantes de type big-M souvent utilisées dans la résolution de ces problèmes via une reformulation à un seul niveau. Nous déduisons également une famille d'inégalités valides à utiliser dans un algorithme de branch-and-cut adapté au biniveau comme alternative à l'approche utilisant des big-Ms.Nous nous tournons ensuite vers l'étude des réservations réalisables. D'abord, nous présentons nos résultats sur les réseaux passifs, pour lesquels les approches biniveaux ne sont pas nécessaires. Une caractérisation des réservations réalisables sur les réseaux passifs est déduite en termes d'un ensemble fini de nominations. Bien que le calcul de ces nominations soit une tâche difficile en général, nous présentons des algorithmes polynomiaux pour les cas particuliers des réseaux passifs en forme d'arbre ou contenant un cycle unique. Enfin, nous considérons les réseaux avec des éléments actifs modélisés à l'aide de contraintes linéaires. Après avoir obtenu un modèle biniveau, permettant de déterminer la faisabilité d'une réservation dans ce cas, nous dérivons diverses reformulations à un seul niveau pour résoudre le problème. En outre, nous obtenons de nouvelles caractérisations des réservations réalisables sur les réseaux actifs, qui généralisent notre caractérisation dans le cas passif. La performance de ces différentes approches est comparée dans une étude de cas réalisée sur deux réseaux de la littérature, dont l'un est une version simplifiée du réseau de gaz grec. / Nach der Liberalisierung der europäischen Gasmärkte, welche nun als sogenannte Entry-Exit Systeme organisiert sind, sind Transport und Handel von Gas entkoppelt. Im Zentrum dieses neuen Marktsystems sind Buchungen und Nominierungen, zwei spezielle Kapazitätrechtsverträge, die Händlern Zugang zum Gasnetz gewähren. Letzteres wird von einem separaten Akteur betrieben, dem sogenannten Fernleitungsnetzbetreiber (FNB), der für den Transport des Gases von den Einspeise- zu den Ausspeiseknoten verantwortlich ist. Händler schließen mittel- bis langfristig einen Buchungsvertrag mit dem FNB ab, um Ein- und Ausspeisekapazitäten zu erhalten. Täglich nominieren sie dann innerhalb der gebuchten Kapazitäten einen bilanzierten Lastfluss der geplanten Gasmengen, die am nächsten Tag eingespeist und entnommen werden sollen. Die Haupteigenschaft ist, dass der FNB sich durch Unterzeichnung eines Buchungsvertrages für die Transportierbarkeit aller bilanzierten Lastflüsse innerhalb der gebuchten Kapazitäten verpflichtet. Um die Zulässigkeit einer Buchung zu bestimmen ist es daher notwendig, die Zulässigkeit von unendlich vielen Nominierungen zu prüfen. Die Entscheidung, ob eine Buchung zulässig ist, ist daher ein anspruchsvolles mathematisches Problem, das wir in dieser Dissertation untersuchen.Unsere Ergebnisse reichen von passiven Netzen, die nur aus Rohren bestehen, bis hin zu aktiven Netzen, die steuerbare Elemente zur Beeinflussung der Gasflüsse enthalten. Da die Untersuchung aktiver Netze uns auf natürlichem Wege zu Bilevel-Problemen führt, betrachten wir zunächst einige allgemeinere Eigenschaften der Bilevel-Optimierung. Für den Fall der linearen Bilevel-Optimierung betrachten wir die Schwierigkeit, Big-Ms zu validieren, die oft bei der Lösung dieser Probleme mittels einer einstufigen Reformulierung verwendet werden. Wir leiten außerdem eine Familie gültiger Ungleichungen ab, die in einem Bilevel-spezifischen Branch-and-Cut Algorithmus als big-M-freie Alternative verwendet werden können.Wir wenden uns dann der Untersuchung von zulässigen Buchungen zu. Zunächst stellen wir unsere Ergebnisse zu passiven Netzwerken vor, für die Bilevel-Ansätze nicht erforderlich sind. Eine Charakterisierung zulässiger Buchungen in passiven Netzwerken wird in Bezug auf eine endliche Menge an Nominierungen hergeleitet. Während die Berechnung dieser Nominierungen im Allgemeinen eine schwierige Aufgabe ist, präsentieren wir polynomielle Komplexitätsergebnisse für die Spezialfälle baumförmiger oder einzyklischer passiver Netze. Schließlich betrachten wir Netze mit linear modellierten aktiven Elementen. Nachdem wir ein Bilevel-Modell hergeleitet haben, mit dem wir die Zulässigkeit einer Buchung in diesem Fall bestimmen können, leiten wir verschiedene einstufige Reformulierungen zur Lösung des Problems ab. Darüber hinaus erhalten wir neuartige Charakterisierungen zulässiger Buchungen auf aktiven Netzen, die unsere Charakterisierung im passiven Fall verallgemeinern. Die Anwendbarkeit dieser verschiedenen Ansätze wird in einer Fallstudie an zwei Netzen aus der Literatur verglichen, wovon eines eine vereinfachte Version des griechischen Gasnetzes ist. / Doctorat en Sciences / info:eu-repo/semantics/nonPublished

Padel is one of the fastest growing sports in Sweden. Its popularity rose significantly during the Covid-19 pandemic in 2020, as many other types of sport facilities closed, and people had more flexible work schedules due to remote work. This paper is an analysis on the monthly occupancy of indoor padel facilities in Sweden between January 2018 and April 2022. It aims to answer to what degree a machine learning algorithm can predict the occupancy for a given padel facility and which key features have the largest impact on the occupancy. With these findings, it is possible to estimate the revenue for a given padel facility and therefore be used to identify which type of padel facilities have the biggest opportunity to succeed from an economical perspective. This article reviews the literature regarding different methods of machine learning, in this case, applied to booking systems and occupancy estimations. The reviewed literature also presents the most common evaluation metrics used for comparing different machine learning models. This study analyses the relationship between the occupancy level of a given padel facility and 12 input features, related to the padel facility in question, with a random forest regression model. This work results in a model that achieved a R2 score of 49% and a mean absolute error of 11%. The input features ranked according to the largest impact on the model’s estimation are (with the mean of all absolute SHAP values written in parentheses): Year (7.71), Month (5.23), Average Income in municipality (4.13), Driving Time from municipality Centre (2.35), Population of municipality (1.97), Padel Slots in municipality (1.27), Padel Slots in facility (1.27), Average Court Price (1.12), Tennis Slots in municipality (0.73), Badminton Slots in municipality (0.55), Squash Slots in municipality (0.44) and Golf Slots in municipality (0.26). Padel facilities had the highest average occupancy in 2020. The Covid-19 pandemic is likely a significant contributor to this, due to the shutdown of offices and many types of training venues. Therefore, Year has the largest impact on the model’s estimation. Occupancy of indoor facilities follows a seasonal trend, where it tends to be highest in December and January and lowest in June and July. This trend can partly be explained by a larger demand for indoor sport activities during winter and increased competition from outside padel facilities and other activities during summer. Because of this, Month had the second largest impact on the model’s estimation. / Padel är en av de snabbast växande sporterna i Sverige. Dess popularitet ökade avsevärt under Covid-19-pandemin i 2020, främst på grund av att många andra typer av sportanläggningar stängdes ner och människor hade mer flexibla arbetsscheman på grund av distansarbete. Den här uppsatsen är en analys av den månatliga beläggningen av inomhuspadelanläggningar i Sverige mellan januari 2018 och april 2022. Studien syftar till att svara på i vilken grad en maskininlärningsalgoritm kan förutsäga beläggningen för en given padelanläggning och vilka nyckelfunktioner som har störst inverkan på beläggningen. Med dessa insikter är det möjligt att uppskatta intäkterna för en given padelanläggning och kan därför användas vilka typer av padelanläggningar som har störst möjlighet att vara framgångsrika ur ett ekonomiskt perspektiv. Den granskade litteraturen studerar olika maskininlärningsmetoder tillämpad i områden som bokningssystemsanalys och beläggningsgradsstudier, samt presenterar de vanligaste utvärderingsmåtten som används för att jämföra metoderna. Denna studie analyserar sambandet mellan beläggningsgraden för en given padelanläggning och 12 inputparametrar, relaterade till padelanläggningen i fråga med hjälp av en random forest regressionsalgoritm. Detta arbete resulterar i en modell som uppnådde ett R2 värde på 49% och en genomsnittlig absolut avvikelse på 11 %. Inputparametrarna rangordnade enligt den största påverkan på modellens uppskattning är (med medelvärdet av alla absoluta SHAP-värden skrivna inom parentes): År (7.71), Månad (5.23), Genomsnittlig Inkomst i kommunen (4.13), Körtid mellan anläggning och kommunens centrum (2.35), Kommunens befolkningsmängd (1.97), Antal padeltider i kommunen (1.27), Padeltider i anläggningen(1.27), Genomsnittlig pris för bana(1.12), Tennistider i kommunen (0.73), Badmintontider i kommunen (0.55), Squashtider i kommunen (0.44) och Golftider i kommunen (0.26). Padelanläggningar hade högsta genomsnittliga beläggningsgraden under 2020. Covid-19-pandemin är sannolikt en betydande bidragande orsak till detta på grund av nedläggningen av kontor och andra sportanläggningar. Därför har inputparametern År den största inverkan på modellens uppskattning. Beläggningen av inomhusanläggningar följer en säsongsmässig trend, där den tenderar att vara högst i januari och lägst i juli. Denna trend kan delvis förklaras av en större efterfrågan på inomhussportaktiviteter under vintern och ökad konkurrens från utomstående padelanläggningar och andra aktiviteter under sommaren. På grund av detta hade Månad den näst största påverkan på modellens uppskattning.