Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-06-10T15:18:22Z No. of bitstreams: 1 Claudiane Reis da Paixao.pdf: 1636553 bytes, checksum: ac8224af7851efbb7b46bfeb87c9c1b5 (MD5) / Made available in DSpace on 2016-06-10T15:18:22Z (GMT). No. of bitstreams: 1 Claudiane Reis da Paixao.pdf: 1636553 bytes, checksum: ac8224af7851efbb7b46bfeb87c9c1b5 (MD5) Previous issue date: 2015-03-24 / This thesis analyzed the strategic management and people and a career in an organization that excels in managing people, according to Aon Hewitt Ranking – published annually in the magazine's best in people management. The selected to compose this research organization was COPAGAZ – with the only presence in the yearbook since its first edition in 2003. The purpose of the thesis turned identify the alignment between the two constructs – Strategic people management and management of career – through the comparison between the perception of the professional area of people management and executive management of the organization regarding policies and human resource practices adopted in the organization. The study was designed based on the phenomenological and hermeneutical method and under the approach of qualitative research, exploratory in nature. The strategy adopted was the case study and one for the data collection contemplated are three sources of evidence: (a) semi-structured interviews with the supervisor of human resources and executive management of the organization; (b) the check list - filled with both - relevant to the constructs under consideration; (c) triangulation for data analysis was completed with the other two instruments. Documentary research - represented by the reports provided by the organization - as well as the editions of the referenced directory, included in the period 2003-2013. Observations made in facilities of the organization completed the data collection. All were analyzed for content, comprising the three analysis categories and sub-categories, all related to the topics. The analysis and discussion of the results showed the congruence of theoretical and empirical data as well as the assumptions and theoretical models announced in formatting the thesis, for each of the constructs: the model of vision transformed (strategic management of people); the model of subjective and Proteins careers (career management) and model of system administration career (the interaction between strategic people management and career management). The research question was answered by the evidence of policies and practices related to human resources management career held at Copagaz organization, thanks to a positioning of human resources, in line with the strategic management and therefore considered as strategic people management. The organization does not yet have a formal program aimed at managing career, but the structure of Copagaz – in particular their beliefs and organizational philosophy – enable them to develop policies aimed at professional development, such as subsidies for scholarships that promote involvement and engagement on the objectives and results of the organization. So says the alignment between the constructs analyzed in this thesis as perceived by the professionals interviewed. In this work suggest if new studies and research about the career, since professional activities represent one of the fields of human achievement. Organizations that excel in managing people demand sustainable management related to the management of people and aligned to career advancement, and professional development for development with mutual gains for individuals and organizations. / Esta tese analisou a gestão estratégica de pessoas e a carreira profissional, em uma organização que se destaca no gerenciamento de pessoas, segundo o Ranking Aon Hewitt, publicado anualmente na revista As melhores em gestão de pessoas. A organização selecionada para compor esta pesquisa foi a organização COPAGAZ, a única com presença no anuário desde a sua primeira edição, em 2003. O propósito da tese buscou identificar o alinhamento entre os dois constructos – a gestão estratégica de pessoas e a gestão da carreira profissional – por meio da comparação entre a percepção do profissional da área de gestão de pessoas e do gestor executivo da organização, em relação às políticas e práticas de recursos humanos, adotadas na organização. O estudo foi delineado com base no método indutivo, com abordagem qualitativa e natureza exploratória. A estratégia adotada foi o estudo de caso único. Para a coleta de dados, foram adotadas as seguintes fontes de evidência: (a) entrevistas semiestruturadas; (b) pesquisas documentais – representadas pelos relatórios disponibilizados pela organização –, bem como pelas edições do anuário referido, compreendidas no período de 2003 a 2014; (c) observações realizadas nas instalações da organização; (d) check lists elaborados com base nos constructos da teoria utilizada. Assim, estes quatro elementos de fontes de informação permitiram assegurar o que se denomina de “triangulação”. Estes dados primários foram quanto ao conteúdo, compreendendo três categorias de análise e respectivas subcategorias, todas relacionadas aos temas pesquisados. A análise e discussão dos resultados evidenciaram a congruência dos dados teóricos e os coletados no campo de pesquisa, bem como dos pressupostos e dos modelos teóricos anunciados na fundamentação da tese: o modelo da visão transformada, (gestão estratégica de pessoas); o modelo das carreiras subjetivas e proteanas (gestão da carreira profissional) e o modelo do sistema de administração da carreira (a interação entre a gestão estratégica de pessoas e a gestão da carreira profissional). A questão de pesquisa foi respondida por meio da evidência das políticas e das práticas de recursos humanos relacionadas à gestão da carreira realizadas na organização COPAGAZ, graças ao posicionamento da área de recursos humanos, em linha com a gestão estratégica empresarial e, por isso, considerada como gestão estratégica de pessoas. A organização ainda não possui um programa formal voltado à gestão da carreira profissional, mas sua estrutura, em especial, suas crenças e a sua filosofia organizacional, voltada ao trabalho com significado os capacitam a desenvolver políticas voltadas ao desenvolvimento profissional a exemplo dos subsídios para as bolsas de estudo que promovem envolvimento e engajamento quanto aos objetivos e resultados da organização. Assim, afirma-se o alinhamento entre os constructos analisados, nesta tese, segundo a percepção dos profissionais entrevistados. Neste trabalho sugerem-se novos estudos e pesquisas acerca da carreira profissional, uma vez que as atividades profissionais representam um dos campos da realização humana. Organizações que se destacam no gerenciamento de pessoas demandam uma administração sustentável ligada à gestão de pessoas e alinhada à carreira profissional, para o desenvolvimento e a evolução profissional, com ganhos mútuos para indivíduos e organizações.

Sammanfattning  Ohälsosamma karriärövergångar, det vill säga sammanhang där utmanande karriäröver- gångar leder till negativa konsekvenser, förekommer exempelvis inom (elit)idrotten. Utmanande karriärövergångar kan exempelvis ge upphov till psykisk ohälsa. Det är därmed angeläget med hälsofrämjande insatser som genererar hållbara karriärövergångar. Idrotten är ett utvecklat område när det gäller forskning kring olika typer av karriärövergångar ur ett psykologiskt perspektiv på förändring. Tidigare forskning visar att god karriäradaptabilitet främjar konstruktiv hantering av utmaningar och framgångsrik karriärutveckling. Genom att arbeta holistiskt med idrottares adaptionsprocesser kan empowerment stärkas och resultera i en hälsofrämjande effekt.  Syftet med studien var att undersöka idrottares upplevelser av utmanande karriäröver- gångar genom att analysera adaptionsprocessen och karriäradaptabiliteten ur ett konstruk- tivistiskt karriärteoretiskt perspektiv. Ändamålet var att identifiera faktorer som påverkar och underlättar idrottares karriärövergångar. Genom mejlintervjuer besvarades studiens frågeställningar med beskrivningar av hur adaptionen vid utmanande karriärövergångar upplevdes, hur konsekvenserna såg ut och vad som hade kunnat göra karriärövergångarna hållbara. Samtliga karriärövergångar var karriäravslut förknippade med skador, som orsakade övervägande negativa konsekvenser. Studien visade framträdande mönster och samband mellan beslutsfattande, motivation, identitet och adaptabiliteten vid karriäröver- gångarna. I det fall det upplevdes en negativ effekt eller bristande känsla av kontroll/egen- makt samt avsaknad av framgång, tillfredsställelse och utveckling i beslutsprocessen, blev det utmanande att anpassa sig vid karriärövergången. Idrottarna belyste därmed vikten av utbildning och professionellt stöd för hållbara karriärövergångar.  I studien identifierades strategier för framgångsrik hantering av karriärövergångar. Slutsatsen var att nya meningsfulla mål som resulterade i nya karriärmöjligheter och ett återskapande av en sammanhållen identitet visades vara viktiga faktorer för en fram- gångsrik adaptionsprocess. Detta gav ett underlag till diskussionen kring hur konstruk- tivistisk karriärvägledning kan tillämpas salutogent inom idrotten, för att stärka idrottares karriäradaptabilitet.

Alors que de plus en plus d’immigrants intègrent le marché de travail au Québec, il y a un intérêt grandissant pour comprendre les facteurs qui influent leur succès de carrière. Des études actuelles qui focalisent sur les antécedents de succès de carrière montrent que les organisations sont au cœur de ce processus non seulement parce qu’elles forment le contexte dans lequel évoluent les carrières mais surtout parce qu’elles ont la capacité de mettre en place des pratiques et des politiques organisationnelles qui peuvent promouvoir de façon active le succès de carrière chez les employé(e)s (Bagdadli and Gianecchini, 2019). Outre ces pratiques et politiques organisationnelles, des recherches ont montré que des facteurs sociodémographiques, tels la race, le genre et le statut d’immigrant des individus peuvent aussi avoir un impact sur le succès de carrière des individus. Dans le cadre de cette étude exploratoire, nous nous sommes penchés sur le sentiment de réussite de carrière des femmes noires d’origine immigrante au Québec. Nous nous sommes intéressés tout particulièrement à leurs perceptions de leur succès de carrière ainsi qu’à ses déterminants. Nous avons examiné à la fois l’influence des facteurs organisationnels et celle de leur identité de femme noire immigrante sur leur succès de carrière. Bien que nos résultats montrent que certaines femmes ont pu bénéficier des pratiques organisationnelles qui visent à promouvoir le développement de leurs carrières, la plupart ont indiqué qu’elles ont dû faire face à d’importantes barrières en lien avec leur identité sociale. Ces barrières ont eu une influence négative sur leurs perceptions de leur succès de carrière. Les résultats de notre recherche sont importants du point de vue organisationnel et institutionnel car ils jettent un regard critique sur l’impact des pratiques et politiques qui sont en place dans les organisations au Québec et pointent dans la direction des solutions afin de réduire ou d'enrayer les barrières existantes et leurs effets auprès des femmes noires immigrantes. / As increasing numbers of immigrants integrate the labour market in Quebec, there is growing interest in understanding the factors that influence their career success. Existing research examining the antecedents of career success shows that organizations play a key role in the process not only because they provide the context in which careers unfold but especially because they can, though various organizational career management (OCM) practices and policies, actively promote the career development of their employees (Bagdadli and Gianecchini, 2019). In addition to OCM practices, which may take various forms, research has also shown that factors related to an individuals’ social identity can influence their career outcomes as well. Among the different facets of an individual’s social identity researchers have identified race, gender, and immigration status as some of the factors that are most likely to influence individuals’ career outcomes. In this exploratory research, which focused on Black immigrant women in Quebec, we examined their perceptions of career success as well as investigated the perceived role of OCM practices and social identity factors in their career outcomes. While our study found that some women benefitted from OCM practices that contributed to their career success, for the most part, the women faced important barriers to their career success, which can linked to the different facets of their social identity. These findings are important from both an organizational and institutional standpoint as they provide useful information regarding the impact of existing practices on this category of employees as well point towards possible solutions that are geared towards minimizing or removing existing barriers and their effects.

Omval inom och avhopp från gymnasieskolan har ekonomiska konsekvenser för såväl skola som samhället och individen själv. En utvecklad valkompetens från grundskolan ses som ett verktyg för att nå förändring. Valkompetens beskrivs av Skolverket som kunskaper och färdigheter individer behöver utveckla för att kunna göra välunderbyggda framtidsval och är alla inom grundskolas uppdrag att arbeta med. Syftet med valkompetens är därmed att gynna samhället och arbetsmarknaden, därav denna studies koppling till arbetsvetenskap. Utifrån att valkompetens med fördel integreras i undervisning för kontinuerlig utveckling är studiens målgrupp lärare. Uppsatsen studerar således arbetet med utvecklingen av elevers valkompetens inom obligatorisk skolform utifrån ett lärarperspektiv samt lärares kunskap och kännedom om begreppet valkompetens. Studien synliggör även lärares upplevelse av ansvarsfördelningen för arbetet med valkompetens utöver en kritisk granskning av begreppet utifrån tidigare forskning och denna studies empiri. Studien är ett bidrag inom området arbetsvetenskap: karriärutveckling samt studie- och yrkesvägledning som hela skolans ansvar, den breda vägledningen.Studiens teoretiska ramverk förhålls till institutionell teori genom löskoppling och isomorfism samt läroplansteori genom förhållandet mellan samhällets krav, styrdokumentens formulerande och utövandet inom skola. Den kvantitativa metoden används med intention att studera flera svar kopplade till studiens syfte och visar att valkompetens som begrepp är okänt av lärare samt att arbetet med valkompetens sker utifrån subjektiva tolkningar av begreppet. Arbetet utförs i förhållande till styrdokument men inte alltid i förhållande till Skolverkets beskrivning av valkompetens. Huvudansvaret för arbetet ses av majoriteten som hela skolans ansvar men empirin visar att styrning i förhållande till begreppet saknas. Då begreppet inte är vedertaget och dessutom tolkningsbart ser studien problematiken med att koppla valkompetensen lärarna arbetar med till Skolverkets förklaring av begreppet och vidare för att få den önskade effekten av förändrad genomströmning inom gymnasieskolan. / Swapping programs or dropping out of upper secondary school has financial consequences for the school as well as society and the individual. Developing Career Management Skills (CMS) in primary school is seen as a way to achieve change. CMS is described by the Swedish National Education Agency as knowledge and skills individuals need to develop to be able to make well-founded choices for the future. It is all personnel’s, in primary school, task to work with. The purpose of CMS is thus to benefit society and the labor market, hence the connection of this study to occupational science. Since CMS benefits to be integrated into teaching for long-term development, this study's target group is teachers. The essay studies the work with CMS within primary school from a teacher's perspective as well as their knowledge and familiarity with the concept of CMS. The study also brings to light teachers' view of the distribution of CMS work in addition to a critical examination of the Swedish translation based on previous research and the empirical work of this study. The study is a contribution in the field of occupational science: career development and career guidance.The study's theoretical framework relates to institutional theory´s decoupling and isomorphism and curriculum theory of the relationship between society's demands, the governing documents and the practice within schools. The quantitative method is used with the intention of studying several responses linked to the purpose of the study and shows that CMS as a concept is unknown to teachers and that the work with CMS is based on subjective interpretations of the concept. The work is carried out by teachers in relation to the curriculum, but not always in relation to the Swedish National Education Agency’s description of CMS. The main responsibility for the work is seen by the majority as the entire schools, but empirical evidence shows that governance in relation to the concept is lacking. Since the concept is not accepted and open to interpretation, the study sees the problem of connecting CMS as it’s taught to the explanation of the concept. And further to get the desired effect in upper secondary school.

Text in Afrikaans / Summaries in Afrikaans and English / Dit is vir enige openbare biblioteek wat sy doelstellings suksesvol wil bereik absoluut noodsaaklik om die mens as die belangrikste hulpbron in die ondememing doeltreffend te bestuur en optimaal te benut. Openbare biblioteke in Suid-Afrika ondervind egter sedert die veranderende politieke bestel in 1994, groat druk om 'n leidende rol in die gemeenskap te speel ten opsigte van opleiding en ontwikkeling aan die jeug, volwasse onderwys te ondersteun en aktief by gemeenskapsontwikkelingsprojekte betrokke te raak. Die openbare biblioteek het verder die verantwoordelikheid om inligting aan die gemeenskap te verskaf met die oog op besluitneming en suksesvolle gemeenskapsontwikkeling. Hierdie klemverskuiwing in die openbare biblioteek se doelstellings moet verder bestuur, en ten uitvoer gebring word te midde van 'n moeilike finansiele klimaat, 'n uitgebreide gebruikerskorps met veranderende gebruikersbehoeftes en tegnologiese uitdagings. Ten einde hierdie uitdagings aan die openbare biblioteek te bestuur, is dit noodsaaklik dat die menslike hulpbron so goed moontlik benut sal word volgens sy kundigheid en vermoens. Die werknemer bevind homself in drie omgewings in sy werkplek naamlik die taakinhoudomgewing, die taakverbandomgewi ng en die eksteme omgewing. I hierdie omgewings waarbinne die werknemer sy taak moet verrig is daar ' verskeidenheid faktore aanwesig wat sy prestasie en dus sy benutting kan bei'nvloed. Die teorie onderliggend aan menslikehulpbronbenutti ng is bestudeer en 'n ge·inte-greerde model vir menslikehulpbronbenutting is ontwikkel, waarop 'n empiriese studie gevolg het om die faktore te identifiseer wat menslikehulpbronbenutting in openbare biblioteke in Suid-Afrika kan be'invloed. Uit die empiriese ondersoek is vier faktore ge'identifiseer wat menslikehulpbron­ benutting in die openbare biblioteek kan be'invloed naamlik: • die algemene houding van die werknemer teenoor sy taak en die openbare biblioteekberoep • opleiding en ontwikkeling van werknemers • inligtingtegnologie • loopbaanbestuur Slegs die eerste faktor in die ondersoek het positief na vore getree, terwyl die ander drie negatief gepresteer het. Ten einde openbare biblioteekbestuur in staat te stel om hierdie leemtes, wat deur middel van hierdie faktore ge'identifiseer word reg te stel word 'n geintegreerde menslikehulpbronbenuttingsmodel voorgestel. Hierdie model bestaan uit verskillende komponente wat volgens behoefte van die biblioteek ge'implementeer kan word. / It is absolutely essential, for any public library that wishes to attain its objectives successfully, to manage human beings as its most important resource efficiently and to utilise them optimally.Since the change in the political dispensation in 1994, however, public libraries in South Africa experience mounting pressure to play a leading role in respect of education and the development of youth, to support adult education and engage positively in community development projects. A further responsibility of the public library is to supply information to the community to assist decision making and successful community development. To complicate matters, this shift in emphasis in the public library's objectives has to be managed and brought to fruition under the following conditions: a difficult financial climate, an extended corps of users with changing requirements, and technological challenges. To manage these challenges to the public library, it is essential that human resources be utilised as well as possible in accordance with their expertise and abilities. Employees find themselves in three environments, namely the job content environment, the job context environment and the external environment. A variety of factors which can influence the performance, and therefore the utilisation of employees are present in these environments in which they have to fulfiltheir task.The theory underlying the utilisation of human resources has been studied and an integrated model for human resource utilisation has been developed. This was followed by an empirical study to identify the factors which influence the utilisation of human resources in public libraries in South Africa. From the empirical investigation four factors were identified which can influence the utilisation of human resources in public libraries, namely: • the general attitude of the employee to the task and the profession of public librarianship • training and development of employees • information technology • career management Only the first factor emerged positively from the study, while the other three performed negatively. To enable public library management to remedy the deficiencies identified with the help of these factors, an integrated human resources utilisation model is proposed. This model consists of various components which can be implemented according to the needs of the specific library. / Informations Sciences / D.Litt. et Phil. (Inligtingkunde)

Submitted by Jorge Silva (jorgelmsilva@ufrrj.br) on 2016-10-25T18:52:13Z No. of bitstreams: 1 2015 - Rayner Carvalho Pestana.pdf: 3842091 bytes, checksum: 6249d189977450bb8ee9dbbc3e59483d (MD5) / Made available in DSpace on 2016-10-25T18:52:13Z (GMT). No. of bitstreams: 1 2015 - Rayner Carvalho Pestana.pdf: 3842091 bytes, checksum: 6249d189977450bb8ee9dbbc3e59483d (MD5) Previous issue date: 2015-07-03 / The transformation of the Brazilian Public Management, specifically about the adoption of modern tools for human resources, has been happening since the last century and the concern about the introduction of meritocracy in career management is still considered a recurring theme. An evidence of that is the guidance from management and control department of federal state-owned companies to adopt meritocracy in their career management systems. The organization studied here, although already have passed thirteen years of validity of its current jobs and salaries plan, seems not yet to have been able to establish career management policies based on meritocracy. Due to the problem presented, the main objective of this research focused on raising the implications of the organizational context of a Brazilian federal state-owned company, dependent on the Treasury, for the introduction of meritocracy in career management. An applied qualitative research was carried out, configured in the form of a single case study to map the features of the current cultural, managerial and political contexts and to interpret their implications in the adoption of meritocracy as an organizational value. The research subjects were purposefully selected, among managers and career employees, and interviewed based on a script and from a photograph (photo elicitation) to reveal the current context. The field data were subjected to an inductive hermeneutic analysis. Based on these results, it can be inferred that meritocracy in career management, understood as ?a set of criteria, adopted by an organization that has on individual performance, effort and results, the fundamental pillars for granting promotions and progressions to its employees in their own careers?, is not yet explicitly manifested in the studied company. It was perceived that the company is set as a political arena type and that the current alternative process of granting promotions and progressions has been working as a fundamental mechanism for the on going internal power dynamics. On the context found, some manager actions were proposed to contribute to the implementation of meritocracy in career management. It can be considered, as a contribution to the field, the opportunity for reflecting on the negative implications of the penetration of management values in human resources, regarding: uncritical transfer of tools from the private sector to the public one; defense of entrepreneurship discourse that considers the career management as sole responsibility of the professional; only financial and quantitative focus on performance evaluations; and probability of management tools not resulting in professional development but only in the control and exploitation of the individual. For future research it is suggested i.e.: to investigate what commitment means to the organizational members in order to connect it to the company's concepts raised in the study; to analyze meritocracy from the psychological contract breach viewpoint; and to expand this study to other public organizations dependent or not on the Treasury, to ascertain the implications of cultural and managerial traits and the power dynamics for the adoption of meritocracy in career management. / A transforma??o da Administra??o P?blica Brasileira, no que tange ? ado??o de ferramentas modernas de gest?o de pessoas, vem ocorrendo desde o s?culo passado e a preocupa??o com a meritocracia na gest?o de carreira se configura como um assunto ainda recorrente. Como prova disso, destacam-se as orienta??es do ?rg?o de gest?o e controle das empresas estatais federais para que elas adotem a meritocracia nos seus sistemas de gest?o de carreira. A organiza??o aqui estudada, embora passados treze anos de vig?ncia do atual plano de cargos e sal?rios, parece ainda n?o ter conseguido instituir pol?ticas de gest?o de carreira calcadas na meritocracia. Diante do problema apresentado, o objetivo principal desta pesquisa se concentrou em levantar as implica??es dos tra?os provenientes do contexto organizacional de uma estatal federal brasileira, dependente do Tesouro Nacional, para a implanta??o da meritocracia na gest?o de carreira. Realizou-se pesquisa aplicada de natureza qualitativa, configurada em forma de estudo de caso ?nico para mapear os tra?os do contexto cultural, gerencial e pol?tico vigentes e interpretar suas implica??es na ado??o da meritocracia como um valor organizacional. Os sujeitos da pesquisa foram selecionados pelo m?todo proposital, entre gerentes e empregados de carreira, e entrevistados mediante roteiro e a partir de uma fotografia (elicita??o fotogr?fica) que revelasse o contexto vigente na ?tica dos mesmos. Os dados de campo foram qualitativamente analisados de forma hermen?utico-indutiva. Com base nos resultados obtidos, conclui-se que a meritocracia na gest?o de carreira, entendida como ?o conjunto de crit?rios, adotado por uma organiza??o, que possui no desempenho, no esfor?o individual e nos resultados alcan?ados os pilares fundamentais para a concess?o de promo??es e progress?es dos empregados em suas respectivas carreiras?, n?o ?, ainda, praticada explicitamente na empresa estudada. Revelou-se que a empresa se configura como uma organiza??o do tipo arena pol?tica e que o vigente processo alternativo de concess?o de promo??es e progress?es tem funcionado como um mecanismo fundamental na din?mica interna de poder. Diante deste contexto, foram propostas a??es de forma a contribuir com a implanta??o da meritocracia na gest?o de carreira. Considera-se como contribui??o ? ?rea a oportunidade de reflex?o sobre as implica??es da penetra??o de valores do management na gest?o de pessoas, relativas a: transfer?ncia acr?tica de ferramentas do setor privado para o p?blico; defesa do discurso do empreendedorismo, pressupondo a gest?o de carreira como responsabilidade unicamente do profissional; perspectiva apenas financeira e quantitativa das avalia??es de desempenho; e probabilidade das ferramentas de gest?o n?o resultarem no desenvolvimento profissional, mas no controle e explora??o do indiv?duo. Para aprofundamento em futuras pesquisas, sugere-se, dentre outras a??es: investigar o conceito de comprometimento na organiza??o, conectando-o ?s concep??es da Empresa levantadas no estudo; analisar a meritocracia a partir da ?tica da quebra do contrato psicol?gico; e expandir a presente pesquisa a outras organiza??es p?blicas dependentes ou n?o do Tesouro, a fim de evidenciar as implica??es dos tra?os culturais e gerenciais e da din?mica de poder existentes na ado??o da meritocracia na gest?o de carreira.

In the shift to a globalised creative economy where innovation and creativity are increasingly prized, many studies have documented direct and indirect social and economic benefits of the arts. In addition, arts workers have been argued to possess capabilities which are of great benefit both within and outside the arts, including (in addition to creativity) problem solving abilities, emotional intelligence, and team working skills (ARC Centre of Excellence for Creative Industries and Innovation, 2007). However, the labour force characteristics of professional artists in Australia and elsewhere belie their importance. The average earnings of workers in the arts sector are consistently less than other workers with similar educational backgrounds, and their rates of unemployment and underemployment are much higher (Australian Bureau of Statistics, 2005; Caves, 2000; Throsby & Hollister, 2003). Graduating students in the arts appear to experience similar employment challenges and exhibit similar patterns of work to artists in general. Many eventually obtain work unrelated to the arts or go back to university to complete further tertiary study in fields unrelated to arts (Graduate Careers Council of Australia, 2005a). Recent developments in career development theory have involved discussion of the rise of boundaryless careers amongst knowledge workers. Boundaryless careers are characterised by non-linear career progression occurring outside the bounds of a single organisation or field (Arthur & Rousseau, 1996a, 1996b). The protean career is an extreme form of the boundaryless career, where the careerist also possesses strong internal career motivations and criteria for success (Baruch, 2004; Hall, 2004; Hall & Mirvis, 1996). It involves a psychological contract with one's self rather than an organisation or organisations. The boundaryless and protean career literature suggests competencies and dispositions for career self-management and career success, but to date there has been minimal empirical work investigating the predictive value of these competencies and dispositions to career success in the boundaryless or protean career. This program of research employed competencies and dispositions from boundaryless and protean career theory to predict career success in professional artists and tertiary arts graduates. These competencies and dispositions were placed into context using individual and contextual career development influences suggested by the Systems Theory Framework of career development (McMahon & Patton, 1995; Patton & McMahon, 1999, 2006a). Four substantive studies were conducted, using online surveys with professional artists and tertiary arts students / graduates, which were preceded by a pilot study for measure development. A largely quantitative approach to the program of research was preferred, in the interests of generalisability of findings. However, at the time of data collection, there were no quantitative measures available which addressed the constructs of interest. Brief scales of Career Management Competence based on the Australian Blueprint for Career Development (Haines, Scott, & Lincoln, 2003), Protean Career Success Orientation based on the underlying dispositions for career success suggested by protean career theory, and Career Development Influences based on the Systems Theory Framework of career development (McMahon & Patton, 1995; Patton & McMahon, 1999, 2006a) were constructed and validated via a process of pilot testing and exploratory factor analyses. This process was followed by confirmatory factor analyses with data collected from two samples: 310 professional artists, and 218 graduating arts students who participated at time 1 (i.e., at the point of undergraduate course completion in October, 2005). Confirmatory factor analyses via Structural Equation Modelling conducted in Study 1 revealed that the scales would benefit from some respecification, and so modifications were made to the measures to enhance their validity and reliability. The three scales modified and validated in Study 1 were then used in Studies 3 and 4 as potential predictors of career success for the two groups of artists under investigation, along with relevant sociodemographic variables. The aim of the Study 2 was to explore the construct of career success in the two groups of artists studied. Each participant responded to an open-ended question asking them to define career success. The responses for professional artists were content analysed using emergent coding with two coders. The codebook was later applied to the arts students' definitions. The majority of the themes could be grouped into four main categories: internal definitions; financial recognition definitions; contribution definitions; and non-financial recognition definitions. Only one third of the definition themes in the professional artists' and arts graduates' definitions of career success were categorised as relating to financial recognition. Responses within the financial recognition category also indicated that many of the artists aspired only to a regular subsistence level of arts income (although a small number of the arts graduates did aspire to fame and fortune). The second section of the study investigated the statistical relationships between the five different measures of career success for each career success definitional category and overall. The professional artists' and arts graduates' surveys contained several measures of career success, including total earnings over the previous 12 months, arts earnings over the previous 12 months, 1-6 self-rated total employability, 1-6 self-rated arts employability, and 1-6 self-rated self-defined career success. All of the measures were found to be statistically related to one another, but a very strong statistical relationship was identified between each employability measure and its corresponding earnings measure for both of the samples. Consequently, it was decided to include only the earnings measures (earnings from arts, and earnings overall) and the self-defined career success rating measure in the later studies. Study 3 used the career development constructs validated in Study 1, sociodemographic variables, and the career success measures explored in Study 2 via Classification and Regression Tree (CART - Breiman, Friedman, Olshen, & Stone, 1984) style decision trees with v-fold crossvalidation pruning using the 1 SE rule. CART decision trees are a nonparametric analysis technique which can be used as an alternative to OLS or hierarchical regression in the case of data which violates parametric statistical assumptions. The three optimal decision trees for total earnings, arts earnings and self defined career success ratings explained a large proportion of the variance in their respective target variables (R2 between 0.49 and 0.68). The Career building subscale of the Career Management Competence scale, pertaining to the ability to manage the external aspects of a career, was the most consistent predictor of all three career success measures (and was the strongest predictor for two of the three trees), indicating the importance of the artists' abilities to secure work and build the external aspects of a career. Other important predictors included the Self management subscale of the Career Management Competence scale, Protean Career Success Orientation, length of time working in the arts, and the positive role of interpersonal influences, skills and abilities, and interests and beliefs from the Career Development Influences scale. Slightly different patterns of predictors were found for the three different career success measures. Study 4 also involved the career development constructs validated in Study 1, sociodemographic variables, and the career success measures explored in Study 2 via CART style decision trees. This study used a prospective repeated measures design where the data for the attribute variables were gathered at the point of undergraduate course completion, and the target variables were measured one year later. Data from a total of 122 arts students were used, as 122 of the 218 students who responded to the survey at time 1 (October 2005) also responded at time 2 (October 2006). The resulting optimal decision trees had R2 values of between 0.33 and 0.46. The values were lower than those for the professional artists' decision trees, and the trees themselves were smaller, but the R2 values nonetheless indicated that the arts students' trees possessed satisfactory explanatory power. The arts graduates' Career building scores at time 1 were strongly predictive of all three career success measures at time 2, a similar finding to the professional artists' trees. A further similarity between the trees for the two samples was the strong statistical relationship between Career building, Self management, and Protean Career Success Orientation. However, the most important variable in the total earnings tree was arts discipline category. Technical / design arts graduates consistently earned more overall than arts graduates from other disciplines. Other key predictors in the arts graduates' trees were work experience in arts prior to course completion, positive interpersonal influences, and the positive influence of skills and abilities and interests and beliefs on career development. The research program findings represent significant contributions to existing knowledge about artists' career development and success, and also the transition from higher education to the world of work, with specific reference to arts and creative industries programs. It also has implications for theory relating to career success and protean / boundaryless careers.

Text in Afrikaans / Summaries in Afrikaans and English / Dit is vir enige openbare biblioteek wat sy doelstellings suksesvol wil bereik absoluut noodsaaklik om die mens as die belangrikste hulpbron in die ondememing doeltreffend te bestuur en optimaal te benut. Openbare biblioteke in Suid-Afrika ondervind egter sedert die veranderende politieke bestel in 1994, groat druk om 'n leidende rol in die gemeenskap te speel ten opsigte van opleiding en ontwikkeling aan die jeug, volwasse onderwys te ondersteun en aktief by gemeenskapsontwikkelingsprojekte betrokke te raak. Die openbare biblioteek het verder die verantwoordelikheid om inligting aan die gemeenskap te verskaf met die oog op besluitneming en suksesvolle gemeenskapsontwikkeling. Hierdie klemverskuiwing in die openbare biblioteek se doelstellings moet verder bestuur, en ten uitvoer gebring word te midde van 'n moeilike finansiele klimaat, 'n uitgebreide gebruikerskorps met veranderende gebruikersbehoeftes en tegnologiese uitdagings. Ten einde hierdie uitdagings aan die openbare biblioteek te bestuur, is dit noodsaaklik dat die menslike hulpbron so goed moontlik benut sal word volgens sy kundigheid en vermoens. Die werknemer bevind homself in drie omgewings in sy werkplek naamlik die taakinhoudomgewing, die taakverbandomgewi ng en die eksteme omgewing. I hierdie omgewings waarbinne die werknemer sy taak moet verrig is daar ' verskeidenheid faktore aanwesig wat sy prestasie en dus sy benutting kan bei'nvloed. Die teorie onderliggend aan menslikehulpbronbenutti ng is bestudeer en 'n ge·inte-greerde model vir menslikehulpbronbenutting is ontwikkel, waarop 'n empiriese studie gevolg het om die faktore te identifiseer wat menslikehulpbronbenutting in openbare biblioteke in Suid-Afrika kan be'invloed. Uit die empiriese ondersoek is vier faktore ge'identifiseer wat menslikehulpbron­ benutting in die openbare biblioteek kan be'invloed naamlik: • die algemene houding van die werknemer teenoor sy taak en die openbare biblioteekberoep • opleiding en ontwikkeling van werknemers • inligtingtegnologie • loopbaanbestuur Slegs die eerste faktor in die ondersoek het positief na vore getree, terwyl die ander drie negatief gepresteer het. Ten einde openbare biblioteekbestuur in staat te stel om hierdie leemtes, wat deur middel van hierdie faktore ge'identifiseer word reg te stel word 'n geintegreerde menslikehulpbronbenuttingsmodel voorgestel. Hierdie model bestaan uit verskillende komponente wat volgens behoefte van die biblioteek ge'implementeer kan word. / It is absolutely essential, for any public library that wishes to attain its objectives successfully, to manage human beings as its most important resource efficiently and to utilise them optimally.Since the change in the political dispensation in 1994, however, public libraries in South Africa experience mounting pressure to play a leading role in respect of education and the development of youth, to support adult education and engage positively in community development projects. A further responsibility of the public library is to supply information to the community to assist decision making and successful community development. To complicate matters, this shift in emphasis in the public library's objectives has to be managed and brought to fruition under the following conditions: a difficult financial climate, an extended corps of users with changing requirements, and technological challenges. To manage these challenges to the public library, it is essential that human resources be utilised as well as possible in accordance with their expertise and abilities. Employees find themselves in three environments, namely the job content environment, the job context environment and the external environment. A variety of factors which can influence the performance, and therefore the utilisation of employees are present in these environments in which they have to fulfiltheir task.The theory underlying the utilisation of human resources has been studied and an integrated model for human resource utilisation has been developed. This was followed by an empirical study to identify the factors which influence the utilisation of human resources in public libraries in South Africa. From the empirical investigation four factors were identified which can influence the utilisation of human resources in public libraries, namely: • the general attitude of the employee to the task and the profession of public librarianship • training and development of employees • information technology • career management Only the first factor emerged positively from the study, while the other three performed negatively. To enable public library management to remedy the deficiencies identified with the help of these factors, an integrated human resources utilisation model is proposed. This model consists of various components which can be implemented according to the needs of the specific library. / Informations Sciences / D.Litt. et Phil. (Inligtingkunde)

In this research, a cross-sectional quantitative survey was conducted on a convenience sample of working adults (N = 550) from different race, gender, age, qualification, job level and tenure groups in various South African organisations, with the intention of developing a psychosocial model of career wellbeing for the working adult in the South African context. To identify the elements and nature of the model, the relationship dynamics between the constructs of occupational passion, psychological career resources, psychosocial career preoccupations and the outcome of career satisfaction were examined. The mediating effect of psychological career resources and psychosocial career preoccupations on the relationship dynamics between occupational passion and career satisfaction was determined. The moderating effect of certain sociodemographic variables (race, gender, age, qualification, job level, and tenure) on the relationship dynamics between the research constructs was measured. In addition, an evaluation of the differences manifested by individuals from various sociodemographic backgrounds (race, gender, age, qualification, job level, and tenure) regarding the research constructs added to an understanding of the manifested model. Correlation and inferential statistical analyses (multi-level mediation modelling, regression analysis and tests for significant mean differences) indicated that career management practices should consider harmonious passion to be an important intrinsic motivational antecedent in explaining the variance in individuals’ career satisfaction as it can facilitate the development of important psychosocial resources. These resources include flexible career preferences, well-crafted career plans and actions to achieve career goals, career harmonisers (i.e. self-esteem, behavioural adaptability and emotional literacy) and a strong need to be upskilled and employable (career adaptation needs). These elements manifested as the core elements of the psychosocial career wellbeing profile. Job level and race were further indicated as important sociodemographic variables in explaining levels of career satisfaction. Differences between race, gender, age, qualification, job level and tenure groups, for the constructs of occupational passion, psychological career resources, psychosocial career preoccupations and career satisfaction, also need to be considered in the career wellbeing profile. Theoretically, the results advanced career theory by empirically validating the core elements of the career wellbeing profile. These may be applied to inform career management practices and consequently enhance the career wellbeing of working adults. / Industrial and Organisational Psychology / Ph. D. (Psychology (Industrial and Organisational Psychology))