This study investigates the application of the cluster design space framework (CDSF) in developinga project-specific dashboard to visualize website health and performance withina content management system (CMS). Adopting a research-through-design approach, theproject emphasizes the importance of relevance and iterations in a design processes. Threedifferent data collection methods were employed: semi-structured interviews, a workshop,and a survey. Four expert users, all related to Knowit Experience and utilizing the sameCMS, participated in the study, providing data across all methods. Interview data wastranscribed and organized within predefined design space categories, while workshopand survey results were similarly aligned with these categories. Interestingly, all datacollection methods identified cluster number (5) Operational Decision-Making as the mostsuitable for this project. Drawing from interview responses and the final concept fromthe workshop, a high-fidelity prototype was developed to illustrate a potential dashboardvisualization. By applying the CDSF proactively in future designs, rather than retrospectively,this study aims to shed light on its potential to tailor and guide the design processfor future dashboard projects, encouraging effectiveness and precision.

The article considers three main aspects of developing mobile learning for serious learning scenarios at universities and further educational training sectors. The first is about getting in touch with mobile learning in general and analysing actual e-learning-systems at the Technische Universität Dresden. The second aspect focuses on micro learning as a potential didactical approach. Having a look on prototyping pitfalls and problems will complete the introduction. For discussing the presented issues concerning technical, didactical, learning and teaching problems there will be a workshop session with three round tables using the worldcafé method.

The main goal of this diploma thesis is the creation of the bases for the project realization with the output in the form of the web portal for disabled fellow - citizens and people with special needs, e.g. elderly, foreigners etc. Mentioned bases form especially the analytic part of the project and description and realization of the most activities, which are in some way related to the work of the analyst. One of the most important contributions of this diploma thesis is the identification of the issue of disabled people, the identification of current available significant and germane information within the framework and especially the proposal and recommendation for developing the present situation. This diploma thesis forms finally the indispensable benefit for resolution of the whole project, because it contains its substantial part. The thesis is divided into several comprehensive and connected blocks. There are the main goals and reasons leading to choosing this subject described in the introduction, as well as the premises and limitations of realization of this diploma thesis. The author continues with identification of the information needs of possible portal users, whereas the emphasis is placed on the status and number of disabled citizens in the Czech Republic. Another important part of this thesis is the construction and description of the project plan, which includes the activities and occurrences needed for the realization of the overall solution. The remaining structure of the thesis is determined by a sequence of phases and activities described in the project plan. The evaluation of achieved goal's levels and detail identification of the contributions is made at the close of this diploma thesis.

Mελετάται το ζήτημα της διαχείρισης και προστασίας των Πνευματικών Δικαιωμάτων στον ψηφιακό κόσμο. Συγκεκριμένα, προτείνονται τα Συστήματα Ψηφιακής Διαχείρισης Δικαιωμάτων (DRM), ως μέσα προστασίας της νομοθετικής κατοχύρωσης των πνευματικών δικαιωμάτων (copyright) και υποστήριξης της διανομής του ψηφιακού περιεχομένου μέσω των δικτύων και του διαδικτύου, για την αποφυγή περιπτώσεων παραβίασης του νόμου της Πνευματικής Ιδιοκτησίας. Yλοποιήθηκε ένα πληροφοριακό σύστημα που ικανοποιεί τις λειτουργικές και τις τεχνικές προδιαγραφές των οντοτήτων που εμπλέκονται στο ζήτημα της διαχείρισης και της προστασίας των πνευματικών δικαιωμάτων. Η υλοποίηση του συστήματος έγινε με χρήση ανοικτών τεχνολογιών και ενός συστήματος διαχείρισης περιεχομένου (Drupal), ακολουθώντας διεθνή πρότυπα και πληρώντας κριτήρια ποιότητας και ευχρηστίας. / The issue of Management and Protection of Intellectual Rights is analysed in this project. Especially, Digital Rights Management Systems (DRMS)proposed as a way of legal protection of the copyright and support of the distribution of digital content throughout the internet, in order to avoid the infringement of the Intellectual Property Law. A system which satisfy the functional and technological requirements of the ontologies that include in the management and protection of the intellectual rights is implemented. Open technologies, international prototypes and a content management system (Drupal), are used for the implementation of a system of high quality and usability.

Effectiveness and usefullness among the important factors that affect success of online learning environments. During this study, a course-content management system developed regarding effectivity and usability related concerns. One major aim of this study is to develop effective and usable system. In this study, a course-content management system designed and developed under the light of previous researches. In the design phase, effective design strategies and characteristics of effective and usable learning systems were explored, and system was designed considering these strategies. Then, development phase applied. After system developed, usability techniques was explored, and heuristic evaluation method was choosed as a usability method to measure usability of the system. During the study, modified version of a checklist that was prepared considering usability heuristics. Applied checklist contains total 108 questions under 13 heuristics (major usability problem). Heuristic evaluation is an expert review method. Therefore, this study should have been evaluated by experts. 8 experts enrolled in this study. All experts are either Phd or graduate students at instructional technology departments and they have enrolled in web-based studies. They investigated the usability of the course-content management system according to the usability related criterias on the checklist. When test results were considered, a course-contentmanagement system developed during this study was found usable. Results of this study may enlighten the way of future studies.

Examensarbetet har varit en studie som skulle ta fram ett sätt att utvärdera användbarheten och göra en betygsättning av användbarhet i ett utvalt Content Management System.Det bakomliggande problemet till att examensarbetet utfördes är att betygsättningen av användbarhet är bristfällig i många utvärderingar av Content Management System.Studien har använt ett befintligt ramverk som var framtaget för utvärdering av användbarhet i mobiltelefoner. Detta ramverk modifierades så att det istället kunde implementeras på ett Content Management System.Användartesterna som användes för datainsamlingen utfördes av användare som valts ut genom ett selektivt urval beroende på erfarenhet inom användning av informationssystem.Användarna betygsatte olika användbarhetsindikatorer beroende på egen upplevelse under utförandet av uppgiften.Det data som samlades in från användartesterna sammanställdes i en Excelfil och för varje användares betyg på de olika användbarhetsindikatorerna sammanställdes ett pentagondiagram från dessa betyg.Studiens resultat presenterade en analys av utvärderingen som implementerade de olika delarna från ramverket. Analysen visade på olika resultat från testanvändarna och resultaten kunde enkelt utläsas från pentagondiagramen.Studiens slutsats är att det anpassade ramverket baserar sig på befintliga teorier och metoder kring utvärdering av användbarhet och betygsättningen baseras på befintliga tillvägagångsätt i ramverket.De identifierade komponenterna i ramverket är utvärderings delen, användartester och think-aloud, och betygsättningsdelen, poängskala och pentagondiagram. / The thesis has been a study that would provide a way to evaluate usability and make a rating of usability in a selected content management system. The underlying problem that the thesis was conducted is that the rating of usability is inadequate in many evaluations of Content Management Systems. The study has used an existing framework that was developed for evaluating usability in mobile phones. This framework was modified so that it could instead be implemented on a Content Management System. The user tests used for data collection were performed by users selected through a selective selection based on experience in the use of information systems. Users rated different usability indicators depending on their experience during the performance of the task. The data collected was compiled in an Excel-file and for each user's ratings of the various usability indicators, a pentagon chart was compiled from these grades.The study's results presented an analysis of the evaluation that implemented the various parts of the framework. The analysis showed different results from the test users and the results could easily be read from the pentagon charts.The study's conclusion is that the adapted framework is based on existing theories and methods of evaluating usability and the rating is based on existing approaches in the framework.The identified components of the framework are the evaluation section, user tests and think-aloud, and the grading scale, scorecard and pentagon chart.

Många små- och medelstora företag har idag en hemsida. För att en hemsida skall vara ett effektivt kommunikationsmedium med kunder krävs dock att den är uppdaterad. Vi anser att många företag ej förutser vilka resurser som krävs för att hålla sidan uppdaterad. Vi vill därför kartlägga vilka problem företag i dagsläget upplever att de har med sitt uppdateringsarbete. Vi vill därefter se om det finns en möjlig lösning i verktyget Smelink WEB ifrån Smelink AB, som säger sig underlätta webbnärvaron för denna typ av företag. För att undersöka ovanstående frågeställning har vi valt att gå ut med en enkätundersökning rörande hur uppdateringsarbetet går till i två grupper av företag. Den ena företagsgruppen använder sig utav Smelinks verktyg och i den andra företagsgruppen vet vi ej hur uppdateringsarbetet går till. Då vi sammanställt resultatet kunde vi konstatera att det ej fanns några omfattande problem rörande uppdateringsarbetet hos de företag som vi undersökt. Det framgick dock att de som använde sig av Smelink WEB var nöjdare med informationen och designen på sin hemsida än de som ej använder Smelink WEB, trots att de resurser som de lade ner på fasta kostnader och arbetstid för uppdateringar var ungefär lika stora. / 0457-66618

The ability to reach a wider public using the Internet has brought the world a wide varietyof online retailers offering their customers to purchase almost anything from the comfortof their home. With this increase in online retailing, a need for automation has been developedby the users. To be able to decrease the administrative tasks to a bare minimum allowsretailers to focus on their core business instead. With this new request for automation, businesssystems are becoming more and more popular and to be able to integrate the web sitewith a business system results in lower administrative workload. A variety of systems arealready available for the public to use for integrating a web shop to a number of differentbusiness systems. These systems are however often restrictive and will provide a frameworkfor developing the web shop themselves. One web content management system that lacksthis kind of support is SiteVision. On behalf of Soleil IT, a Proof of Concept was developedto investigate the feasibility of integrating a web shop developed in SiteVision, with a businesssystem for automation of administrative tasks. The implementation included featuressuch as retrieving products from the business system and displaying them on the web site,and the ability to purchase a set of products which should generate an order in the businesssystem. RESTful web services was used to transmit data between the business system andthe web shop. This project resulted in a successful integration of the business system VismaAdministration and a web shop developed in SiteVision. The project showed the feasibilityof performing such an integration and also exposed any restrictions that the setup may have.

This thesis deals with a specific area of cloud computing - Enterprise Content Management services and their adoption among small and medium-sized businesses. The main goal is to identify and analyse factors affecting the expansion of cloud ECM services among SMBs. Secondary goals include definition of basic concepts, introduction of benefits and risks, definition of a suitable category, presentation of several products from this category, analysis of cloud computing adoption surveys, identification and analysis of main adoption barriers, description of products with focus on identified barriers and compilation of a set of recommendations for cloud service providers. These goals were achieved by studying literature, searching and analyzing cloud computing adoption surveys and consulting with professionals. This thesis contributes to the field with mapping of real world companies' opinions into practical recommendations for cloud computing vendors. Other contributions include definition of product parameters that are important when making a cloud ECM adoption decision, presentation of current market situation and how individual producers deal with main customers' barriers. Benefits for customers include cloud ECM market overview and showing which facts are worth their notice.

Enterprise content management (ECM) is an emerging research area that is beginning to find attention in academia. While the private sector has a growing industry and community for ECM, academia is starting to address this with direct links to the better-established areas of information systems and enterprise resource planning systems. ECM has been viewed as a higher-level concept of methods and strategies pertaining to content management in the context of the enterprise. Like many other organizational wide systems, ECM systems are complex, difficult to implement and risk failing to meet expected success measures. Definitions for what exactly constitutes an ECM system are still evolving. The major issues with ECM systems are that they are increasingly being implemented by organizations in an attempt to address the unmanageable amount of unstructured content over its lifecycle, compliance pressures, collaboration needs, content integrity and continuity, and controlling costs. However, the implementation problems are many and diverse, such as determining content and business processes to be included, determining technologies to fit the organizational needs, how to integrate with existing systems, and managing organizational culture and change for acceptance. There is currently little academic research in the area of ECM, and research determining the key factors that contribute to successful implementations of these systems is absent. This research addressed the existing gap in ECM research and investigated the key success factors for the implementations of ECM systems with the objectives of identifying a set of success factors. Guided by research in related areas and through developing a theoretical framework and the resulting research model, the study used a qualitative case study method to identify ECM implementation factors and their relationship to organizational culture and people, business processes, technology and organizational content. The results of this research were twofold, first by contributing needed research in the ECM area and second to aid organizations in the implementation of ECM systems by identifying key factors.